Software directory

Guesty

Guesty Pro

4.6 / 5Guesty reviewsOut of 2,185 reviews
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Properties: Marketed for 4–199 listings; this audience range does not establish an enforced account cap.

Guesty Pro combines channel management, messaging, a shared calendar and task workflows.

Choose a size to update pricing across the site.

About Guesty Pro

Guesty Pro combines channel management, messaging, a shared calendar and task workflows.

Features and conditions

Guesty Pro: documented features and conditions.
CapabilityPlan and conditions
MarketUS
01 / Plans & requirements
Plan options

Named subscription tiers offered for this PMS; do not treat optional modules as tiers.

Available

Guesty Pro

Plan: Pro
Property limits

Documented listing or property limits for named tiers; audience ranges do not establish hard limits.

Hard property limit not confirmed

Marketed for 4–199 listings; this audience range does not establish an enforced account cap.

Billing basis

How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue.

With conditions

Fixed per-listing fee or contractual booking-revenue percentage

Plan: ProExact charges and billing structure depend on negotiated contractDeactivate listing before prior month-end to avoid next billing month
Booking fees

Percentage or fixed booking-related vendor fees and the transactions to which they apply.

With conditions

Percentage-based contracts calculate commission on Gross Booking Value

Plan: ProPercentage is contract-specific; fixed-fee contracts are a separate optionCancellation on/after check-in incurs full contractual commission
Paid modules

Features or services requiring a separate payment beyond the selected subscription.

With conditions

PriceOptimizer, LocksManager and Damage Protection add-ons; Advanced Analytics and GuestVerify also paid

Plan: ProFeature-specific add-on prices and transaction charges require separate confirmation
Trial

Documented trial duration and conditions; a demo is not a free trial.

Not supported

No free trial; one-on-one demo offered

Plan: Pro
Setup fees

Documented one-time implementation or onboarding charges; absent pricing is not zero.

With conditions

One-time platform and accounting onboarding charges may apply

Plan: ProAmount and applicability require contract confirmationAccounting is a separate paid module
02 / Channels & synchronization
Airbnb connection

Documented connection method and account/listing restrictions for Airbnb.

With conditions

Direct Airbnb API connection

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
Vrbo connection

Documented connection method and account/listing restrictions for Vrbo.

With conditions

Direct Vrbo API connection

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
Booking.com connection

Documented connection method and account/listing restrictions for Booking.com.

With conditions

Direct Booking.com API connection

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
iCal import

Importing external calendar feeds; document data imported and update constraints.

With conditions

External iCal feeds appear as flexible calendar blocks

Plan: ProUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred
iCal export

Exporting calendar feeds for other tools; distinguish feed export from full reservation export.

With conditions

Calendar-feed export of current/future bookings and blocks

Plan: ProNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred
Rate sync

Sending rates to connected booking channels; identify supported channels and restrictions.

With conditions

Rate synchronization across supported channels

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
Availability sync

Sending available and blocked dates to booking channels; state method and limits.

With conditions

Availability synchronization across supported channels

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
Reservation sync

Importing or synchronizing channel reservations and changes; identify supported channels.

With conditions

Reservation synchronization across supported channels

Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels
Channel message sync

Receiving and sending guest messages through channel connections; specify channel scope.

With conditions

Airbnb, Vrbo and Booking.com message threads

Plan: ProAdditional email/SMS/WhatsApp routes require their own account and fee conditions
Sync limitations

Documented update delays, unsupported fields or connection restrictions; no reliability inference.

With conditions

iCal updates typically within one hour; avoid duplicate connection methods

Plan: ProUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

Multiple-listing calendar

Plan: Pro
Manual reservations

Creating reservations manually, rather than only importing channel bookings.

Available

Manual reservations

Plan: Pro
Booking changes

Editing documented reservation fields and whether edits affect connected channels.

With conditions

Mobile app edits guest counts, listing and check-in/out times

Plan: ProExact edit-subfunction entitlement inferred from included Mobile AppConnected-channel propagation restrictions remain unconfirmed
Booking cancellation

Cancelling reservations and documented channel/refund constraints.

With conditions

Mobile app reservation status action can cancel a reservation

Plan: ProExact channel cancellation/refund flow not established by this guide
Calendar blocking

Blocking dates without creating a paid guest reservation.

With conditions

Manually block calendar dates for maintenance or preparation

Plan: ProNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred
Booking import

Migrating or importing existing bookings; specify source or import format.

With conditions

Upload reservation templates as CSV or XLSX

Plan: Plan not confirmedAvoid duplicating reservations already imported by channel connections
Guest records

Storing and viewing guest/contact history; do not infer a full CRM.

Available

Guest profiles with contact information and preferences

Plan: Pro
Booking export

Exporting reservation records and documented output formats.

Available

Reservation-report CSV export

Plan: Pro
04 / Rates & booking rules
Seasonal rates

Defining rates for date ranges or seasons within the PMS.

With conditions

Rate Strategies adjust rates by seasons or holidays

Plan: ProExisting manual/third-party adjustments are skipped unless overriddenExact seasonal-rule entitlement inferred from named Rate Strategies inclusion
Minimum stays

Setting minimum-night rules and any date/channel constraints.

With conditions

Default minimum-night settings synchronized to channels

Plan: ProCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred
Gap night rules

Adjusting rules specifically for orphan or gap nights between reservations.

With conditions

Revenue management includes dynamic gap-fill rules

Plan: ProExact gap-rule entitlement inferred from named Rate Strategies and function description
Length of stay discounts

Applying discounts based on stay duration.

With conditions

Weekly/monthly discounts on Airbnb, Vrbo, direct and manual reservations

Plan: Plan not confirmedExact named-tier scope not stated in this pricing-function article
Last minute discounts

Applying discounts based on time remaining before arrival.

With conditions

Revenue-management rules can adjust rates by proximity to check-in

Plan: ProThis establishes lead-time pricing adjustments; exact discount stacking/channel rules not established
Dynamic pricing

Built-in dynamic rate calculation versus external pricing integration; distinguish both.

With conditions

Built-in Guesty PriceOptimizer dynamic nightly rates

Plan: Pro + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply
Pricing integrations

Named dynamic-pricing integrations and their documented requirements.

With conditions

PriceLabs marketplace integration for rates and stay restrictions

Plan: Pro documentation; partner PriceLabsPriceLabs account and integration token requiredPriceLabs pushes up to 540 days; overlapping Rate Strategies can override restrictions
05 / Guest messaging & AI
Unified inbox

Guest message threads combined across supported channels in a shared view.

Available

Unified guest inbox

Plan: Pro
Scheduled messages

Messages scheduled relative to documented reservation times or dates.

With conditions

Reservation-relative check-in/check-out message schedules

Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred
Event triggers

Messages triggered by reservation events, with named supported events.

With conditions

Messages triggered at reservation confirmation

Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred
Conditional messages

Rules that send or skip a message based on documented booking conditions.

With conditions

Reservation filters and per-message conditions control sending

Plan: ProAll configured message conditions must be met at send timeNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred
Message templates

Reusable templates and supported guest/reservation placeholders.

Available

Saved replies

Plan: Pro
AI suggested replies

AI generates draft replies for a human to review or send.

With conditions

ReplyAI generates editable guest-message drafts

Plan: ProReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred
AI automatic replies

AI can send guest replies without individual human approval; specify limits.

With conditions

AutoReply sends guest replies above configured confidence threshold

Plan: Plan not confirmedActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact paid entitlement/usage limits not stated by general Pro documentation
Approval before AI sends

Documented human-review controls before an AI-generated reply is sent.

With conditions

Review or edit ReplyAI suggestion, then click Send

Plan: ProThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred
Translations

Documented message translation functions; multilingual templates are not automatic translation.

With conditions

Translate the most recent guest message into the display language

Plan: ProCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred
SMS messages

Guest communication by SMS; specify country, number and fee conditions.

With conditions

Send and receive guest SMS via Guesty Inbox

Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established
Email messages

Guest communication by email and documented sender or channel restrictions.

With conditions

Inbox email to the guest’s primary private or proxy address

Plan: ProA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Direct-booking website builder

Plan: Pro
Booking widget

Embedding a booking engine in an independently hosted website.

With conditions

Booking Engine widget embedded in an external website

Plan: ProExternal site must support JavaScript/custom-code injectionNamed Booking Engine inclusion is explicit; embed-subfunction entitlement is inferred
Custom domain

Using a host-owned domain for a vendor-provided direct-booking website.

With conditions

Connect a host-owned domain to the hosted Booking Engine

Plan: ProRequires domain ownership and configurationExact domain entitlement inferred from included Booking Engine plus its function guideGuesty Websites Basic custom-domain connection costs USD 15/month; Advanced website is a separate paid route
Payment processors

Named payment services and documented geographical or plan requirements.

Available

Stripe, Merchant Warrior, Hyp

Plan: Pro
Payment schedules

Scheduling booking payments or installments; identify relevant booking types.

With conditions

Confirmed reservations trigger scheduled payment automations

Plan: Plan not confirmedValid payment method and supported processor requiredExcludes Airbnb guest payments and Payments by Booking.comExact customization entitlement not stated in this general FAQ
Security deposits

Taking or holding refundable deposits; distinguish damage insurance/protection.

With conditions

Hold a deposit and charge held funds through reservation Payments

Plan: Plan not confirmedHost collects deposit via attached payment method; booking channel does not collect itExact named-tier entitlement and hold duration not stated
Refunds

Issuing refunds through documented payment flows; no fee-refund assumption.

With conditions

Manually refund processed payments to original payment method

Plan: Plan not confirmedCancellation does not automatically issue refundsAirbnb refunds use Airbnb Resolution Center; Booking.com VCC refunds use channel ExtranetRefund each payment separately; recorded refunds do not transfer money
Rental agreements

Creating, delivering or signing guest agreements; specify electronic signature support.

With conditions

Guest agreements with electronic signatures

Plan: ProGuest App setup required
Guest verification

Documented guest identity or booking verification; no legal-compliance guarantee.

With conditions

GuestVerify identity-document checks and risk screening

Plan: Pro + GuestVerifyPaid GuestVerify add-on; no legal-compliance guarantee
Direct booking fees

Vendor fees specific to direct bookings; distinguish processor fees and paid protection.

With conditions

Advanced Website: USD 49/month plus 0.5% of direct gross booking volume

Plan: Pro + Advanced WebsitePer website; billed after publishingThis paid website route does not establish fees for every direct-booking routePayment processing/gateway charges are separate
07 / Cleaning & operations
Automatic tasks

Creating operational tasks automatically from bookings or reservation events.

With conditions

Recurring tasks triggered by check-in, check-out or reservation confirmation

Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description
Cleaner access

Giving cleaners task or calendar access without exposing unnecessary management functions.

With conditions

Cleaning and maintenance staff can access only task management

Plan: ProTask Management inclusion is explicit; exact roles and subfunction scope are inferred from the feature description
Task checklists

Reusable task lists that can be marked complete.

With conditions

Task checklists with completion timestamps

Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description
Photo requirements

Requesting or requiring photos as task-completion evidence.

With conditions

Task instructions request before/after photos through mobile comments

Plan: ProPhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted
Task notifications

Sending documented task assignment, change or completion notifications.

With conditions

Automatic notifications for assigned manual tasks

Plan: ProTask Management inclusion is explicit; notification delivery methods are not established by this source
Maintenance tasks

Recording or assigning maintenance work; distinguish generic reminders.

With conditions

Recurring preventive-maintenance and inspection tasks

Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description
Cleaning integrations

Named external cleaning/turnover connections and documented dependencies.

With conditions

Turno marketplace integration for automated cleaner scheduling

Plan: Plan not confirmedTurno account/integration token and property mapping required; partner fees may apply
08 / Check-in & smart access
Checkin instructions

Delivering guest check-in information at documented reservation stages.

Available

Arrival instructions through the web guest app

Plan: Pro
Guest portal

A guest-facing reservation page or portal; specify actions available.

Available

Web guest app with check-in forms, arrival information and agreements

Plan: Pro
Lock integrations

Named smart-lock platforms supported via native or third-party connections.

With conditions

LocksManager supports Schlage, Nuki and TTLock among documented brands

Plan: Pro + LocksManagerPaid LocksManager add-on and supported connected hardware required
Automatic lock codes

Creating reservation-specific lock codes automatically, with hardware/service conditions.

With conditions

Automatic reservation-specific smart-lock codes

Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required
Code scheduling

Setting code validity to documented check-in/check-out times.

With conditions

Codes deactivate at designated guest check-out time

Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required
Code delivery

Sending reservation access codes to guests through documented channels.

With conditions

Deliver LocksManager access codes through message automations

Plan: Pro + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager
Access extra costs

Additional software or integration charges for smart access; hardware cost separate.

With conditions

LocksManager is a paid add-on; exact price not established

Plan: Pro + LocksManagerSmart-lock hardware costs are separate
09 / Reports & accounting
Booking reports

Reports about reservation activity; specify documented measures.

Available

Custom reservation reports with filters and selectable columns

Plan: Pro
Occupancy reports

Occupancy reporting and documented date/property filters.

With conditions

Analytics occupancy based on calendar dates

Plan: ProExact occupancy entitlement inferred from included Analytics and current function guide
Revenue reports

Revenue reporting and supported measures; do not equate to financial accounting.

Available

Reservation reports show payout, commission, total paid and taxes

Plan: Pro
Owner statements

Statements for property owners, including documented income/expense scope.

Available

Customizable owner statements

Plan: Pro
Expense tracking

Recording property or reservation expenses inside the product.

With conditions

Task work orders can attach expenses

Plan: ProTask-expense scope only; not a full accounting ledgerExact subfunction inclusion inferred from named Task Management
Accounting integrations

Named external accounting connections and documented scope.

With conditions

Trust Accounting integrates with QuickBooks and Seamless Chex

Plan: Pro + Trust AccountingPaid Trust Accounting add-on; third-party accounts/fees may apply
Report exports

Exporting reporting outputs in documented formats.

Available

Export reservation reports as CSV

Plan: Pro
10 / Team & owner access
Team users

Additional staff accounts and any documented seats or plan limits.

With conditions

Unlimited invited team users

Plan: ProAdmin/manage-users permission requiredPro multiple-user eligibility explicitly stated by Lite/Pro boundary article
User permissions

Configurable permissions or predefined access roles.

With conditions

Named roles and configurable user permissions

Plan: ProAdmin/manage-users permission required
Property scoped access

Restricting a user's access to selected properties.

With conditions

Assign selected listings, all listings or rule-matched listings

Plan: ProReturning-guest conversation history may reveal messages from other properties because threads group by guest
Owner portal

Owner-facing access to documented property, booking or financial information.

Available

Owner portal

Plan: Pro
Mobile app

Documented native mobile app availability; responsive website separate.

Available

Native mobile app for reservations, messages and tasks

Plan: Pro
11 / Integrations & data access
Public API

A documented API for external developers; channel API connections alone do not establish this.

Available

Developer Open API

Plan: Pro
API access conditions

Who may use the developer API and subscription, approval or access restrictions.

With conditions

API-enabled Pro account; Admin permissions to create credentials

Plan: ProValid OAuth2 bearer authorization for operational requestsOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours
Webhooks

Documented outbound event notifications for external integrations.

With conditions

Guest/owner message-received and message-sent notifications

Plan: Pro Open APIAPI-enabled account and webhook configuration required
Zapier

Officially documented Zapier integration, with triggers/actions or plan conditions.

With conditions

Reservation creation/confirmation/update triggers in Zapier

Plan: Plan not confirmedVendor marketplace article labels beta; partner account and credential connection requiredExact subscription eligibility not stated
Data export

Documented portability of product data beyond calendar feeds; identify datasets and formats.

With conditions

Reservation-report CSV portability

Plan: ProReservation dataset only; does not establish complete-account export
12 / Setup & support
Onboarding

Documented onboarding assistance and whether optional or separately paid.

Available

One-to-one guided onboarding

Plan: Pro
Data migration

Documented assistance or tools for importing data from another system.

With conditions

Reservation-file import; file can also be sent to Guesty

Plan: Plan not confirmedSource demonstrates reservation migration, not complete-account migrationExact named entitlement/service fee not stated
Help center

Public documentation or help resources; availability is not support-quality proof.

Available

Public help center

Plan: Pro
Email support

Documented support by email and any tier restrictions; no response-time inference.

With conditions

24/7 email support via dashboard, mobile app or contact form

Plan: Plan not confirmedExact named-tier scope not stated in this general support article
Chat support

Documented live or in-app support chat; distinguish AI bot/self-service.

Available

24/7 live chat

Plan: Pro
Phone support

Documented support by telephone and any tier or geography restrictions.

Available

Phone support

Plan: Pro
13 / API capabilities
Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row.
Documented API versions

Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee.

Available

Version 1

Plan: Pro API; resource prerequisites apply
API authentication

Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate.

With conditions

OAuth2 bearer token in Authorization header

Plan: Pro API; resource prerequisites applyOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours
Read property records

An explicit API operation retrieves property records.

With conditions

GET /listings

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Read reservation records

An explicit API operation retrieves reservation or booking records.

With conditions

GET /reservations-v3

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRetrieve at most 10 reservation IDs per requestAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema
Create reservations

An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow.

With conditions

POST /reservations-v3

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema
Update reservations

An explicit API operation modifies reservation fields; specify field and channel limits.

With conditions

PUT /reservations-v3/{reservationId}/dates

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsThis operation updates reservation dates; other fields use separate operationsAPI-enabled Guesty account with admin permissionsChanging reservation dates automatically recalculates finances, regardless of applyRecalculation flagReservation-v3 operations are labeled Beta in captured schema
Read guest data

An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms.

With conditions

GET /guests-crud

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Update guest records

An explicit operation updates guest records, rather than merely booking contact fields.

With conditions

PUT /guests-crud/{guestId}

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Read guest messages

An explicit API operation reads guest messages or message-thread details.

With conditions

GET /communication/conversations/{conversationId}/posts

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Send guest messages

An explicit API operation adds or sends guest messages; access restrictions remain separate.

With conditions

POST /communication/conversations/{conversationId}/send-message

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsOwner conversations cannot use airbnb2; platform-module owner messages are delivered by email
Read nightly rates

An explicit rate read operation or nightly price fields in a calendar response.

With conditions

GET /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId}

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions
Update nightly rates

An explicit API operation writes nightly rates; distinguish from rate calculation.

With conditions

PUT /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId}

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions
Read availability calendar

An explicit API operation retrieves date availability or calendar nights.

With conditions

GET /availability-pricing/api/calendar/listings/{id}

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsMulti-unit availability uses allotment>0 rather than calendar status; fall back to status only when allotment is not numeric
Read payment records

An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this.

With conditions

GET /payment-transactions/reports

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsGuesty Pay transaction records only; subscribed payment product requiredDate range required unless filtering by reservation confirmation codeAPI-enabled Guesty account with admin permissionsConfirmation-code filter cannot be combined with other report filtersReport date range cannot exceed one month
Read refund records

An explicit API operation retrieves refund records; no ability to issue refunds inferred.

Not confirmed

Plan: Pro API; resource prerequisites apply
Read owner records

An explicit API operation retrieves property-owner records.

With conditions

GET /owners

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Custom data fields

Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences.

With conditions

GET /reservations-v3/{reservationId}/custom-fields

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema
Manage webhook subscriptions

Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints.

With conditions

GET /webhooks

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions
Documented throttling response

A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence.

With conditions

Request caps 15/second, 120/minute, 5000/hour

Plan: Pro API; resource prerequisites applyLimits shared across account API tokens; official Marketplace partner integrations excludedOn 429, wait according to Retry-after header
Reservation pagination

Documented parameters that page reservation collections, including declared defaults or maximums.

With conditions

Reservation search: skip/limit, default 25, maximum 100

Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsPagination convention is endpoint-specific; owner/payment operations use different limits

Plans and modules

Guesty Pro

Marketed for 4–199 listings; this audience range does not establish an enforced account cap.

PriceOptimizer · add-on

Paid add-on; hardware/partner costs and usage may be additional.

LocksManager · add-on

Paid add-on; hardware/partner costs and usage may be additional.

GuestVerify · add-on

Paid add-on; confirm scope and contract charges.

Trust Accounting · add-on

Paid add-on; confirm scope and contract charges.

Limitations and requirements

  • Developer API requires an API-enabled account, Admin credential setup and valid authorization.
  • Optional modules and contract-specific charges can affect total cost.

Setup

Pro offers guided onboarding; Airbnb view-only setup imports data without enabling changes or automated messaging.

Connections

Direct Airbnb, Vrbo and Booking.com connections; iCal feeds are a separate calendar route.

Hosting workflow

Coordinate bookings, guest communication and assigned cleaning tasks from the platform.

Before you decide

Request a contract-specific total including onboarding, modules and any revenue-share commission.

Common questions

Frequently asked questions

Is Guesty Pro suitable for one to three properties?

Pro is marketed for 4–199 listings, while Lite is marketed for 1–3. Confirm smaller-account Pro eligibility directly because an audience range is not an enforced limit.

How do I find out what Guesty Pro will cost?

Pro requires a quote. Contracts can use fixed per-listing fees or percentage-based Gross Booking Value; onboarding and optional modules can add charges.

Which Guesty Pro extras have separate charges?

PriceOptimizer, LocksManager, GuestVerify, Advanced Analytics and Trust Accounting have paid add-on terms. Advanced Website billing is separate.

Can I assign cleaning and maintenance tasks to my team?

Task Management supports assigned cleaning/maintenance work, checklists and reservation-based scheduling; detailed subfunctions are inferred from named feature inclusion plus function guides.

Does an Airbnb view-only connection synchronize changes?

View-only Airbnb onboarding sends no changes to Airbnb and does not support automated messaging. Activate a full connection to use two-way sync.

Sources & research

Structured data reviewed: View details

Source dates and limitations vary; documented interfaces do not establish live operational testing.

Review sources

TrustpilotTrustScore 4.6 / 5 · 2,049 reviews
G2Rating 4.6 / 5 · 136 reviews

Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.

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