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Hospitable

Hospitable

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Properties: Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established.

Hospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules.

Choose a size to update pricing across the site.

About Hospitable

Hospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules.

Features and conditions

Hospitable: documented features and conditions.
CapabilityPlan and conditions
MarketUS
01 / Plans & requirements
Plan options

Named subscription tiers offered for this PMS; do not treat optional modules as tiers.

Available

Essentials; Host; Professional; Mogul

Plan: Essentials / Host / Professional / Mogul
Property limits

Documented listing or property limits for named tiers; audience ranges do not establish hard limits.

Available

Host: 2 properties; other tiers: unlimited

Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established.

Plan: Essentials / Host / Professional / Mogul
Billing basis

How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue.

Available

Paid tiers: base subscription plus active-property charges

Plan: Host / Professional / Mogul
Booking fees

Percentage or fixed booking-related vendor fees and the transactions to which they apply.

With conditions

Fees depend on booking/payment route

Plan: Professional / MogulSelected booking route
Paid modules

Features or services requiring a separate payment beyond the selected subscription.

Available

Optional rollout, device overages and some pricing usage cost extra

Plan: Essentials / Host / Professional / Mogul
Trial

Documented trial duration and conditions; a demo is not a free trial.

Available

14 days; no credit card required

Plan: Mogul trialStarts at account creation; subscribing ends trial immediatelyDynamic Pricing activation requires subscription
Setup fees

Documented one-time implementation or onboarding charges; absent pricing is not zero.

Available

No mandatory onboarding fee; optional paid rollout

Plan: Essentials / Host / Professional / Mogul
02 / Channels & synchronization
Airbnb connection

Documented connection method and account/listing restrictions for Airbnb.

Available

Airbnb channel connection

Plan: Essentials / Host / Professional / Mogul
Vrbo connection

Documented connection method and account/listing restrictions for Vrbo.

Available

Vrbo channel connection

Plan: Essentials / Host / Professional / Mogul
Booking.com connection

Documented connection method and account/listing restrictions for Booking.com.

Available

Booking.com channel connection

Plan: Essentials / Host / Professional / Mogul
iCal import

Importing external calendar feeds; document data imported and update constraints.

Available

External feeds polled about every 20 minutes

Plan: Essentials / Host / Professional / Mogul
iCal export

Exporting calendar feeds for other tools; distinguish feed export from full reservation export.

Available

Reservation and task calendar feeds

Plan: Plan not confirmed
Rate sync

Sending rates to connected booking channels; identify supported channels and restrictions.

Available

Rates sent to connected channels

Plan: Plan not confirmed
Availability sync

Sending available and blocked dates to booking channels; state method and limits.

Available

Availability sent to connected channels

Plan: Essentials / Host / Professional / MogulConnected booking channels; Airbnb limited connections cannot push availability
Reservation sync

Importing or synchronizing channel reservations and changes; identify supported channels.

Available

Connected-channel reservations in one calendar

Plan: Plan not confirmed
Channel message sync

Receiving and sending guest messages through channel connections; specify channel scope.

Available

Send and receive Airbnb, Vrbo and Booking.com messages

Plan: Essentials / Host / Professional / MogulConnected supported booking channel
Sync limitations

Documented update delays, unsupported fields or connection restrictions; no reliability inference.

Available

iCal pulls blocks; not a full two-way channel API

Plan: Essentials / Host / Professional / Mogul: iCal importExternal feed controls available data; past bookings are not imported; a separate exported feed is needed for reverse sharing
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

Combined listing calendar

Plan: Essentials / Host / Professional / Mogul
Manual reservations

Creating reservations manually, rather than only importing channel bookings.

With conditions

Create manual reservations via MCP; UI tier not confirmed

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
Booking changes

Editing documented reservation fields and whether edits affect connected channels.

With conditions

Update manual reservations via MCP; OTA edits limited

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
Booking cancellation

Cancelling reservations and documented channel/refund constraints.

With conditions

Cancel manual reservations via MCP; UI tier not confirmed

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
Calendar blocking

Blocking dates without creating a paid guest reservation.

Available

Owner, family and service visits block dates

Plan: Plan not confirmed
Booking import

Migrating or importing existing bookings; specify source or import format.

With conditions

Staff-run CSV import of prior manual/direct reservations

Plan: Plan not confirmedHospitable support assistance
Guest records

Storing and viewing guest/contact history; do not infer a full CRM.

Available

Past conversations and returning-guest context

Plan: Plan not confirmed
Booking export

Exporting reservation records and documented output formats.

Available

Reservation CSV export

Plan: Professional / Mogul for full metrics
04 / Rates & booking rules
Seasonal rates

Defining rates for date ranges or seasons within the PMS.

Available

Date-based nightly-rate adjustments

Plan: Plan not confirmed
Minimum stays

Setting minimum-night rules and any date/channel constraints.

With conditions

Dynamic minimum-night stay settings

Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed
Gap night rules

Adjusting rules specifically for orphan or gap nights between reservations.

With conditions

Lower dynamic minimum stays for gaps between bookings

Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed
Length of stay discounts

Applying discounts based on stay duration.

Available

Stay-length discounts on Airbnb and Direct

Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute
Last minute discounts

Applying discounts based on time remaining before arrival.

Available

Arrival-window discounts on Airbnb and Direct

Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute
Dynamic pricing

Built-in dynamic rate calculation versus external pricing integration; distinguish both.

With conditions

Built-in pricing; usage conditions vary by tier

Plan: Host / Professional / Mogul; Essentials add-onEligible active-property usage
Pricing integrations

Named dynamic-pricing integrations and their documented requirements.

With conditions

External pricing integration, including PriceLabs

Plan: Host / Professional / MogulExternal pricing service account, integration setup and third-party fees
05 / Guest messaging & AI
Unified inbox

Guest message threads combined across supported channels in a shared view.

Available

Airbnb, Vrbo and Booking.com threads

Plan: Essentials / Host / Professional / Mogul
Scheduled messages

Messages scheduled relative to documented reservation times or dates.

Available

Scheduled messages before/after booking and arrival/departure

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Event triggers

Messages triggered by reservation events, with named supported events.

Available

Reservation-event messages; Essentials: new reservation only

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Conditional messages

Rules that send or skip a message based on documented booking conditions.

Available

Question replies conditioned on reservation stage and property/channel scope

Plan: Host / Professional / Mogul: question reply rulesQuestion topic must be detected; selected reservation stage and property/channel scope must match; automatic sending must be enabled
Message templates

Reusable templates and supported guest/reservation placeholders.

Available

Reusable personalized message templates

Plan: Essentials / Host / Professional / Mogul
AI suggested replies

AI generates draft replies for a human to review or send.

Available

AI-generated reply drafts

Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials: 10 combined Suggest/Improve AI uses per week
AI automatic replies

AI can send guest replies without individual human approval; specify limits.

With conditions

AI sends eligible guest replies automatically

Plan: MogulMogul subscriptionAuto Reply enabled; timing, topic and context checks apply
Approval before AI sends

Documented human-review controls before an AI-generated reply is sent.

Available

Suggested AI drafts are reviewed and sent by the host

Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials quota: 10 combined Suggest/Improve uses per week; this row describes drafts, not Mogul automatic sending
Translations

Documented message translation functions; multilingual templates are not automatic translation.

Not confirmed

Plan: Plan not confirmed
SMS messages

Guest communication by SMS; specify country, number and fee conditions.

Not confirmed

Plan: Plan not confirmed
Email messages

Guest communication by email and documented sender or channel restrictions.

With conditions

Custom inbox emails for Direct booking guests

Plan: Professional / Mogul: Direct booking guest emailsDirect booking; transactional emails have fixed Hospitable content and branding; Direct booking fees apply
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Hosted direct-booking site builder

Plan: Professional / Mogul
Booking widget

Embedding a booking engine in an independently hosted website.

Available

Embeddable direct-booking widget

Plan: Professional / Mogul
Custom domain

Using a host-owned domain for a vendor-provided direct-booking website.

With conditions

Connect an owned domain to a published Direct site

Plan: Professional / Mogul: Direct booking siteOwned domain and DNS configuration; published Direct site; Direct booking fees apply
Payment processors

Named payment services and documented geographical or plan requirements.

Available

Basic: own Stripe; Premium: Hospitable/Adyen

Plan: Professional / Mogul
Payment schedules

Scheduling booking payments or installments; identify relevant booking types.

Available

Scheduled installments for Direct bookings

Plan: Professional / Mogul
Security deposits

Taking or holding refundable deposits; distinguish damage insurance/protection.

Available

Separate refundable deposit charge

Plan: Professional / Mogul
Refunds

Issuing refunds through documented payment flows; no fee-refund assumption.

Available

Automatic cancellation-policy refunds and manual refunds

Plan: Professional / Mogul
Rental agreements

Creating, delivering or signing guest agreements; specify electronic signature support.

Available

Direct booking rental agreements

Plan: Professional / Mogul
Guest verification

Documented guest identity or booking verification; no legal-compliance guarantee.

Available

Guest vetting through Direct Premium

Plan: Professional / Mogul
Direct booking fees

Vendor fees specific to direct bookings; distinguish processor fees and paid protection.

Available

Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host

Plan: Professional / Mogul
07 / Cleaning & operations
Automatic tasks

Creating operational tasks automatically from bookings or reservation events.

Available

Booking-stage task rules

Plan: Essentials / Host / Professional / Mogul
Cleaner access

Giving cleaners task or calendar access without exposing unnecessary management functions.

Available

Separate teammate portal for assigned work

Plan: Host / Professional / Mogul (documented teammate access)Teammate must be invited; assigned tasks and property scope control access; Essentials portal tier unconfirmed
Task checklists

Reusable task lists that can be marked complete.

Available

Check off task items in the Tasks App

Plan: Plan not confirmed
Photo requirements

Requesting or requiring photos as task-completion evidence.

Available

Required photos configured by the host

Plan: Plan not confirmed
Task notifications

Sending documented task assignment, change or completion notifications.

Available

Task notifications and reminders; SMS excluded on Essentials

Plan: Essentials: non-SMS; Host / Professional / Mogul: teammate SMSEssentials excludes SMS notifications; email/iCal only where configuredSMS recipient must be a configured teammate on Host, Professional or Mogul
Maintenance tasks

Recording or assigning maintenance work; distinguish generic reminders.

Available

Recurring maintenance tasks

Plan: Plan not confirmed
Cleaning integrations

Named external cleaning/turnover connections and documented dependencies.

With conditions

Turno connected integration

Plan: Host / Professional / MogulTurno account, correct integration setup and applicable Turno charges
08 / Check-in & smart access
Checkin instructions

Delivering guest check-in information at documented reservation stages.

Available

Scheduled check-in information via guest messaging

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Guest portal

A guest-facing reservation page or portal; specify actions available.

Available

Guest portal with check-in tasks and reservation details

Plan: Essentials / Host / Professional / MogulDirect booking/payment functions require Professional or MogulEssentials includes a mandatory Trip Insurance upsell in the guest experience
Lock integrations

Named smart-lock platforms supported via native or third-party connections.

Available

Native Schlage, Yale and August connections

Plan: Professional / MogulCompatible lock model
Automatic lock codes

Creating reservation-specific lock codes automatically, with hardware/service conditions.

Available

Unique reservation access codes

Plan: Professional / MogulCompatible lock model
Code scheduling

Setting code validity to documented check-in/check-out times.

Available

Reservation-time code validity

Plan: Professional / MogulCompatible lock model
Code delivery

Sending reservation access codes to guests through documented channels.

Available

Codes delivered in guest channel threads

Plan: Professional / MogulCompatible lock model
Access extra costs

Additional software or integration charges for smart access; hardware cost separate.

With conditions

Included device allowance; extra devices incur charges

Plan: Professional / MogulDevice count
09 / Reports & accounting
Booking reports

Reports about reservation activity; specify documented measures.

Available

Reservation metrics and filters

Plan: Professional / Mogul for full metrics
Occupancy reports

Occupancy reporting and documented date/property filters.

Available

Occupancy dashboards

Plan: Professional / Mogul for full metrics
Revenue reports

Revenue reporting and supported measures; do not equate to financial accounting.

Available

Revenue dashboards

Plan: Professional / Mogul for full metrics
Owner statements

Statements for property owners, including documented income/expense scope.

Available

Owner statements

Plan: Mogul
Expense tracking

Recording property or reservation expenses inside the product.

Available

Business and property expense transactions

Plan: Mogul: Hospitable AccountingConfigured Hospitable business and property accounting
Accounting integrations

Named external accounting connections and documented scope.

With conditions

QuickBooks accounting integration

Plan: MogulMogul subscriptionActive QuickBooks account; Hospitable Business configuredMatching business currency or multicurrency enabled
Report exports

Exporting reporting outputs in documented formats.

Available

CSV exports of operational and financial metrics

Plan: Professional / Mogul for full metrics
10 / Team & owner access
Team users

Additional staff accounts and any documented seats or plan limits.

Available

Unlimited secondary users

Plan: Essentials / Host / Professional / Mogul
User permissions

Configurable permissions or predefined access roles.

Available

Configurable feature and financial access

Plan: All tiers
Property scoped access

Restricting a user's access to selected properties.

Available

Access limited to selected properties

Plan: All tiers
Owner portal

Owner-facing access to documented property, booking or financial information.

Available

Owner portal

Plan: Mogul
Mobile app

Documented native mobile app availability; responsive website separate.

With conditions

Native mobile app access for invited secondary users

Plan: Host / Professional / Mogul: secondary-user app access documentedInvited secondary-user login and scoped feature/property permissionsPush notifications require Inbox permission; Essentials app tier unconfirmed
11 / Integrations & data access
Public API

A documented API for external developers; channel API connections alone do not establish this.

With conditions

Developer API on Host and above

Plan: Host / Professional / Mogul
API access conditions

Who may use the developer API and subscription, approval or access restrictions.

With conditions

Host, Professional or Mogul required

Plan: Host / Professional / Mogul
Webhooks

Documented outbound event notifications for external integrations.

Available

Developer event notifications

Plan: Host / Professional / Mogul
Zapier

Officially documented Zapier integration, with triggers/actions or plan conditions.

With conditions

Reservation/property/message/review automation

Plan: Host / Professional / MogulSeparate Zapier account
Data export

Documented portability of product data beyond calendar feeds; identify datasets and formats.

Available

Reservations, tasks, taxes and reviews in CSV

Plan: Professional / Mogul for full metrics
12 / Setup & support
Onboarding

Documented onboarding assistance and whether optional or separately paid.

Available

Self-service and orientation; paid Rapid Rollout optional

Plan: Essentials / Host / Professional / Mogul
Data migration

Documented assistance or tools for importing data from another system.

With conditions

Staff-run CSV import of prior manual/direct reservations

Plan: Plan not confirmedHospitable support assistance
Help center

Public documentation or help resources; availability is not support-quality proof.

Available

Public help articles

Plan: All tiers
Email support

Documented support by email and any tier restrictions; no response-time inference.

Available

Human email support on paid tiers

Plan: Host / Professional / Mogul
Chat support

Documented live or in-app support chat; distinguish AI bot/self-service.

Available

Human chat support on paid tiers

Plan: Host / Professional / Mogul
Phone support

Documented support by telephone and any tier or geography restrictions.

Not confirmed

Plan: Plan not confirmed
13 / API capabilities
Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row.
Documented API versions

Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee.

Available

2.0

Plan: API access conditions apply; subscription eligibility not inferred from schema
API authentication

Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate.

Available

Bearer token

Plan: API access conditions apply; subscription eligibility not inferred from schema
Read property records

An explicit API operation retrieves property records.

With conditions

GET /properties

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Read reservation records

An explicit API operation retrieves reservation or booking records.

With conditions

GET /reservations

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Create reservations

An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow.

With conditions

POST /reservations

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write for vendor tokensManual reservations only; existing booking overlap prohibited
Update reservations

An explicit API operation modifies reservation fields; specify field and channel limits.

With conditions

PUT /reservations/{identifier}

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write; booking ownership/type rules
Read guest data

An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms.

With conditions

Guest data through reservation includes

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Update guest records

An explicit operation updates guest records, rather than merely booking contact fields.

Not confirmed

Plan: API eligibility not confirmed for this operation
Read guest messages

An explicit API operation reads guest messages or message-thread details.

With conditions

GET /reservations/{uuid}/messages

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationmessage:readAt most two reads per minute per reservation
Send guest messages

An explicit API operation adds or sends guest messages; access restrictions remain separate.

With conditions

POST /reservations/{uuid}/messages

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationTwo messages per minute per reservation50 messages per five minutes per vendor/PAT user
Read nightly rates

An explicit rate read operation or nightly price fields in a calendar response.

With conditions

Nightly price in calendar response

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:readCalendar endpoint: 1,000 requests per minute per vendor/PAT user
Update nightly rates

An explicit API operation writes nightly rates; distinguish from rate calculation.

With conditions

PUT property calendar rates

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:writeAt most 1,095 days ahead; asynchronous updates
Read availability calendar

An explicit API operation retrieves date availability or calendar nights.

With conditions

GET /properties/{uuid}/calendar

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:read1,000 requests per minute per vendor/PAT user
Read payment records

An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this.

With conditions

Payout transaction records; guest-charge records unconfirmed

Plan: Host / Professional / Mogul API; transaction permission requiredtransaction:read scopeAirbnb authorizations granted before January 12, 2024 require channel reauthorization for transaction/payout dataThis establishes payout transactions, not a complete guest-charge payment API
Read refund records

An explicit API operation retrieves refund records; no ability to issue refunds inferred.

Not confirmed

Plan: API eligibility not confirmed for this operation
Read owner records

An explicit API operation retrieves property-owner records.

With conditions

GET /owners

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationMogul planowner:read or PAT pat:read
Custom data fields

Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences.

With conditions

Vendor reservation enrichment

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationVendor accessenrichment:write and enrichment:shortcode:[key]Each supported enrichment shortcode requires separately requested access
Manage webhook subscriptions

Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints.

Not confirmed

Plan: API eligibility not confirmed for this operation
Documented throttling response

A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence.

With conditions

Endpoint-specific rate limits

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Reservation pagination

Documented parameters that page reservation collections, including declared defaults or maximums.

With conditions

page and per_page; default 10, maximum 100

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization

Plans and modules

Essentials

Free subscription with unlimited properties; limited message-rule types and mandatory guest-portal wrapper; SMS notifications excluded.

Host

Host supports at most two properties

Professional
Mogul

Limitations and requirements

  • Host is limited to two properties; the other documented tiers allow unlimited properties.
  • Owner statements and the owner portal require Mogul.
  • Direct Basic charges a 1% host fee plus processor charges; Premium offers split or host-only fee models.

Setup

Self-service setup and orientation are available; Rapid Rollout onboarding is optional and paid. Prior manual/direct reservation imports require support assistance.

Connections

Airbnb, Vrbo and Booking.com connections are documented. Limited Airbnb connections cannot push availability back to the channel.

Hosting workflow

Use reservation events to schedule guest messages and turnover tasks, and review connected reservations in one calendar.

Before you decide

Check the selected tier, Direct booking fees, dynamic-pricing usage charges and smart-device allowances before comparing account costs.

Common questions

Frequently asked questions

Is Hospitable Essentials free, and what does it include?

Essentials has no base subscription or per-property charge and supports unlimited properties. It includes inbox, calendar synchronization and reservation-triggered task rules. Scheduled messaging uses limited rule types with a mandatory guest-portal wrapper; SMS is excluded. Paid services and add-ons can cost extra.

Which plan do I need for a direct-booking website?

A Hospitable direct-booking website is documented on Professional and Mogul. Direct booking fees and payment processing apply separately. This website entitlement does not describe every manual booking or quote route.

How many properties can I manage on Host?

Host supports a maximum of two properties. Essentials, Professional and Mogul document unlimited properties; their included functions and additional charges differ.

Do I still pay when none of my properties are active?

Paid plans retain a base subscription charge even when no properties are active. Additional property charges use the documented active-property rules. Essentials has no base subscription charge.

Can I create statements for property owners?

Owner statements and the owner portal require Mogul. Confirm the configured accounting and owner-sharing workflow for your account.

What messaging restrictions does Essentials have?

Essentials messaging has a mandatory guest-portal link and wrapper. Its reservation-confirmation rule cannot be disabled; the documented limited rule selection does not include after-checkout messaging.

Sources & research

Structured data reviewed: View details

Source dates and limitations vary; documented interfaces do not establish live operational testing.

Review sources

CapterraRating 4.7 / 5 · 144 reviews
TrustpilotTrustScore 3.9 / 5 · 674 reviews
G2Rating 4.8 / 5 · 272 reviews
GetAppRating 4.7 / 5 · 144 reviews

Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.

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