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Hospitable vs Hostex vs Lodgify

Comparing

Compare Hospitable vs Hostex vs Lodgify for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Hospitable

Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.

Best for: Link guest messages and cleaning tasks to bookings.

Hostex

Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.

Best for: Manage calendars, messages and tasks in one place.

Lodgify

Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.

Best for: Combining booking work with plan-based message and team tools.

Compare features by plan.

Showing all 110 detailed properties.
Hospitable versus Hostex versus Lodgify: features, plans and limits.
What matters to youHospitable
4.2 / 5Out of 1,090 reviews
Property management
Hostex
4.7 / 5Out of 283 reviews
Property management
Lodgify
4.7 / 5Out of 5,837 reviews
Property management
Score
Score92
STRCompare scoring
Score74
STRCompare scoring
Score81
STRCompare scoring
At a glance / Prices for your properties
PropertiesEssentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.
OverviewHospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings.Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks.
Plans and add-ons
Essentials

Check the selected property count and billing period.

Host

Check the selected property count and billing period.

Mogul

Check the selected property count and billing period.

Professional

Check the selected property count and billing period.

Basic

Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra.

Pro

Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on.

Premium

Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy.

Basic

One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed.

Starter

Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup.

Professional

Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing.

Ultimate

Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support.

Smart Locks · add-on

Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies.

1-property price for your selection
Plan: monthly total · USD 59
Plan prices and conditions
Prices and conditions
Plan or servicePrice or limit
Essentialsno base plan fee · USD 0
Hostmonthly total · USD 29
Professionalmonthly total · USD 59
Mogulmonthly total · USD 99

Essentials

Essentials has no base plan fee.

Optional Dynamic Pricing costs USD 15 per property each month after its separate trial.

Other paid tools and taxes may cost extra.

Essentials and Host and Professional and Mogul

Exactly 1 property with billable check-ins.

Host and Professional and Mogul

This price assumes the selected properties have billable check-ins.

The base fee is due even with no active properties. Extra active-property fees apply above the included count.

Paid plans include Dynamic Pricing for their included properties.

When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each.

Other tools and taxes may cost extra.

Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.
Plan prices and conditions

Basic: USD 7.3

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Pro: USD 10.4

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Premium: USD 15.7

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

To buy Premium, contact sales. The amount comes from the public calculator.

Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.
Plan prices and conditions

Basic: USD 18

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Starter: USD 33

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Professional: USD 58

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Ultimate: USD 85

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Limits and requirements
  • Host allows up to two properties. The other listed plans allow unlimited properties.
  • Owner statements and the owner portal require Mogul.
  • Direct Basic charges the host 1%, plus payment processing fees. Premium lets you split fees or have the host pay them all.
  • Basic covers up to two properties. Its smart-lock links are limited to TTlock. Vrbo, Open API and automatic cleaning need Pro/Premium.
  • iCal updates twice an hour. It marks booked dates but does not send full booking records.
  • Basic allows one property. Starter allows up to two. Ask about the limits for Professional and Ultimate.
  • AI Co-Host is beta and requires approval before sending or changing anything.
  • Automatic refunds need eligible website or manual bookings, Policy automation turned on and supported card payments. Booking-site and outside-payment limits still apply.
Review sources
CapterraRating 4.7 / 5 · 144 reviews
TrustpilotTrustScore 3.9 / 5 · 674 reviews
G2Rating 4.8 / 5 · 272 reviews
GetAppRating 4.7 / 5 · 144 reviews
CapterraRating 4.9 / 5 · 23 reviews
TrustpilotTrustScore 4.7 / 5 · 258 reviews
G2Rating 3.3 / 5 · 2 reviews
GetAppRating 4.9 / 5 · 23 reviews
Software AdviceRating 4.9 / 5 · 23 reviews
CapterraRating 4.5 / 5 · 1,311 reviews
TrustpilotTrustScore 4.7 / 5 · 4,436 reviews
G2Rating 4.4 / 5 · 90 reviews
GetAppRating 4.5 / 5 · 1,311 reviews
Software AdviceRating 4.5 / 5 · 1,311 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Essentials; Host; Professional; Mogul

Plan: Essentials / Host / Professional / Mogul

Available

Basic; Pro; Premium

Plan: Basic (up to 2 properties), Pro and Premium

Available

Basic; Starter; Professional; Ultimate

Plan: Basic / Starter / Professional / Ultimate

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Available

Host: up to 2 properties. Other plans have no property limit.

Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.

Plan: Essentials / Host / Professional / Mogul

Available

Basic covers up to 2 properties. Use Pro or Premium for more.

Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a firm limit for Pro or Premium.
Available

Basic: 1 property; Starter: 2 properties

Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.

Plan: Basic / Starter / Professional / Ultimate

  • We could not confirm firm limits for Professional or Ultimate.
How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

Available

Paid plans charge a base fee, plus extra-property fees when they apply.

Plan: Host / Professional / Mogul

Available

Per property per month; monthly or yearly plan

Plan: Basic (up to 2 properties), Pro and Premium

  • Yearly rates are shown per month, but you pay for the year.
Available

Price depends on property count, plan and how long you pay for.

Plan: Basic / Starter / Professional / Ultimate

Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Fees depend on how guests book and pay.

Plan: Professional / Mogul

  • Direct Basic and Direct Premium have different fees. These are not fees for every booking site.
Available

Hostex says it charges no booking fee.

Plan: Basic (up to 2 properties), Pro and Premium

  • Booking-site commissions, payment fees and extra services still cost money.
Available

Plans list a 0% booking fee.

Plan: Basic / Starter / Professional / Ultimate

  • Payment fees and optional services can cost extra.
Paid add-ons

Features or services that cost extra beyond your plan.

Available

Optional setup help, extra devices and some pricing tools cost extra.

Plan: Essentials / Host / Professional / Mogul

With conditions

Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts.

Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies

  • Guest checks, guest text messages and WhatsApp have separate usage fees.
  • Outside services charge separately.
Available

Optional advice and extra services cost more.

Plan: Basic / Starter / Professional / Ultimate

Trial

Trial length and rules. A demo is different from a free trial.

Available

14 days; no card required

Trial start
The trial starts when you create your account. There is no property limit.
Subscribing
When you sign up for a plan, the trial ends.
Dynamic Pricing
To turn it on, first sign up for a plan. This ends the main trial. Essentials has its own Dynamic Pricing trial.

Details: Mogul trial

Available

15-day free trial; no card needed

Plan: Basic (up to 2 properties), Pro and Premium

Available

7 days; no credit card required

Plan: Basic / Starter / Professional / Ultimate

Setup fees

One-time setup fees. A missing price does not mean setup is free.

Available

No required setup fee. You can pay for extra setup help.

Plan: Essentials / Host / Professional / Mogul

Setup help is included. We could not confirm whether all setup services are free.

Available

No setup fee

Details: All current plans

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

Available

Connect to Airbnb.

Plan: Essentials / Host / Professional / Mogul

Available

Connect directly to Airbnb.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Connect directly to Airbnb.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

Available

Connect to Vrbo.

Plan: Essentials / Host / Professional / Mogul

Available

Connect directly to Vrbo.

Plan: Pro and Premium

Available

Connect directly to Vrbo.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

Available

Connect to Booking.com.

Plan: Essentials / Host / Professional / Mogul

Available

Connect directly to Booking.com.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Connect directly to Booking.com.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

iCal import

Import calendars from other tools. Check which details arrive and how updates work.

Available

Checks outside calendars about every 20 minutes.

Plan: Essentials / Host / Professional / Mogul

  • Imports blocked dates. Guest and payment details depend on what the outside calendar shares.
With conditions

Import booked dates from an outside calendar.

Plan: Basic (up to 2 properties), Pro and Premium

  • Checks twice an hour. This does not import guest details or full booking records.
Available

Import booked and blocked dates through an iCal calendar link.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Connect the outside calendar. This shares dates, not full booking records.
iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

Available

Share booking and task calendars.

Details: Check which plan includes this.

With conditions

Share your Hostex calendar link with another booking site.

Plan: Basic (up to 2 properties), Pro and Premium

  • This shares calendar dates, not full booking records.
Available

Share open and blocked dates with an outside calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Other services check your calendar link for updates. It does not export full booking records.
Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

Available

Send prices to linked booking sites.

Details: Check which plan includes this.

With conditions

Send prices and minimum stays to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. An accepted update request does not prove the booking site has applied it.
Available

Send prices to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

Available

Send open and blocked dates to linked booking sites.

Plan: Essentials / Host / Professional / Mogul

  • Airbnb limited connections cannot send these updates.
With conditions

Send open and blocked dates to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up the direct booking-site connection. Calendar-only iCal links refresh twice an hour.
Available

Send open and blocked dates to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

Available

See bookings from linked sites in one calendar.

Details: Check which plan includes this.

With conditions

Import bookings, changes and cancellations from linked sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Past-booking imports vary by site. iCal links show booked dates only.
Available

See booking-site reservations in one calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

Available

Send and receive Airbnb, Vrbo and Booking.com messages

Plan: Essentials / Host / Professional / Mogul

  • Connect a supported booking site first.
With conditions

One inbox for Airbnb, Booking.com, Vrbo and direct bookings

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. Some booking sites require you to start the chat.
Available

Read messages from linked booking sites in the inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

Available

Imports blocked dates from an outside calendar.

Details: Essentials / Host / Professional / Mogul: iCal import

  • It does not import past bookings. Other details depend on what that calendar shares.
  • To share dates back, you need a separate calendar export.
With conditions

Outside calendars refresh twice an hour and do not include booking details.

Plan: Basic (up to 2 properties), Pro and Premium

  • An accepted update request does not prove the booking site has applied it.
Available

Price and offer rules vary by booking site.

Details: Connected-channel setup

  • Set Booking.com and Expedia offers on those sites. Airbnb and Vrbo have their own rules. Promo codes work only on your website.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Essentials / Host / Professional / Mogul

Available

See listings in one calendar. Link related properties and rooms.

Plan: Basic (up to 2 properties), Pro and Premium

Available

See bookings for several properties in one calendar.

Plan: Starter (up to 2 properties); Professional; Ultimate

Manual bookings

Enter bookings by hand as well as importing them from booking sites.

With conditions

Create manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
Available

Add manual bookings to the calendar.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Add a booking with or without a quote.

Check plan: Check which plan includes this.

  • Without a quote, manage prices and payments outside Lodgify. The booking status controls whether dates are blocked.
Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
Available

Move existing bookings between properties

Plan: Basic (up to 2 properties), Pro and Premium

Available

Extend a guest’s stay in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • We could not confirm other changes or the rules for each booking site.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
With conditions

Import cancellations from booking sites, or cancel direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Canceling a direct booking does not send an automatic refund.
With conditions

Cancel website, manual and supported booking-site reservations.

Check plan: Check which plan includes this.

  • Cancel Airbnb bookings in Airbnb. Use Booking.com or Expedia to cancel bookings from those sites. Lodgify can cancel Vrbo bookings linked through the API. Guests cannot cancel on their own.
Calendar blocking

Block dates without making a paid guest booking.

Available

Block dates for owner stays, family visits or work.

Details: Check which plan includes this.

Available

Open or block dates in the shared calendar.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Block or open dates in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

Booking import

Move or import existing bookings. Check which sources and file formats are supported.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

  • Ask Hospitable support for help.
  • Add your properties first. Their names must match the file.
With conditions

Import bookings from linked sites. Past-booking limits vary.

Plan: Basic (up to 2 properties), Pro and Premium

  • Airbnb: up to 3 months, with a limit of 5,000 entries. Booking.com: future check-ins only. Several other sites do not import past bookings.
  • Recreate manual bookings and blocked dates before connecting a booking site.
With conditions

Get help moving bookings.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

See past chats and details about returning guests.

Details: Check which plan includes this.

Available

View guest records and booking details. Filter by booking site.

Details: Check which plan includes this.

Available

See guest details in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

Booking export

Export booking records. Check which file formats are supported.

Available

Download bookings as a CSV file.

Details: Professional / Mogul for full metrics

You can export statistics and transactions. We could not confirm a full booking-record export or its file format.

Available

Download filtered past or future bookings as CSV files.

Check plan: Check which plan includes this.

  • This exports bookings, not necessarily the whole account.
04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

Available

Set nightly prices for selected dates.

Details: Check which plan includes this.

Available

Set prices for several dates, properties and booking sites at once.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Set seasonal prices for selected dates.

Plan: Starter / Professional / Ultimate

  • Set seasonal prices by hand. They do not repeat automatically or support copying within a rental. Dynamic Pricing overrides work differently.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set stay lengths that change as dates approach.

Setup
Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides
Your later edits and calendar rules take over. Local stay limits come first.
Essentials
We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

  • Dynamic Pricing fees and limits apply.
  • Choose your ideal and shortest stays. You can set them by day of the week.
Available

Set minimum stays and how far ahead guests can book.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Set minimum stays by date or day of the week.

Check plan: Check which plan includes this.

  • The longest minimum across the stay applies. Rules can reach your website, Airbnb, Booking.com, Vrbo and Expedia.
Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Allow shorter stays in gaps between bookings.

Setup
Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides
Your later edits and calendar rules take over. Local stay limits come first.
Essentials
We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

  • Dynamic Pricing fees and limits apply.
  • Choose a lower stay minimum for gaps that are too short for your normal rules.
Available

Adjust minimum-stay rules for gaps between bookings

Details: Check which plan includes this.

We could not confirm this feature or what it requires.

Length of stay discounts

Give discounts based on how long guests stay.

Available

Offer discounts for longer stays on Airbnb and Direct.

Details: Check which plan includes this.

  • Set up Direct discounts separately. Airbnb promotions do not carry over.
  • Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.
With conditions

Set Airbnb discounts for weekly, monthly or other stay lengths.

Details: Check which plan includes this.

  • Connect your Airbnb listing. The discounted nightly price must be at least USD10.
With conditions

Set fixed prices for weekly, monthly or custom-length stays.

Plan: Starter / Professional / Ultimate

  • Use fixed amounts, not percent discounts. A custom rate covers one stay length.
  • Booking.com needs matching weekly or monthly rate plans. Whether the stay costs less than nightly pricing depends on setup.
Last minute discounts

Give discounts based on how soon guests arrive.

Available

Offer last-minute discounts on Airbnb and Direct.

Details: Check which plan includes this.

  • Set up Direct discounts separately. Airbnb promotions do not carry over.
  • Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.
With conditions

Set Airbnb last-minute discounts. Hostex also has same-day price rules.

Details: Check which plan includes this.

  • Airbnb last-minute discounts cover arrivals in 0–28 days.
With conditions

Limit offers to guests arriving soon.

Plan: Starter / Professional / Ultimate

  • Set up website offers. Airbnb and Vrbo updates follow their rules. Set Booking.com and Expedia offers on those sites. Promo codes work only on your website.
Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Built-in tools set nightly prices.

Essentials
After the Dynamic Pricing trial, pay $15 per property each month. This fee applies if the tool was on during that billing period.
Paid plans
Use within the plan’s included property count is covered. The base plan fee still applies.
Extra properties
Extra fees have two rules. The tool must be on during the billing period. You must have more active properties than your plan includes.
Extra-property rates
For an extra property with a check-in, the normal fee covers this tool. With the tool on but no check-in, it costs $10 for the month.

Plan: Essentials / Host / Professional / Mogul

With conditions

Use PriceLabs to adjust prices based on market demand.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate PriceLabs account. Hostex’s own price rules do not confirm market-based pricing.
Available

Built-in pricing uses Beyond to adjust nightly rates.

Details: Professional / Ultimate; 3-month trial on Basic / Starter

  • Prices update daily up to 18 months ahead. Set a minimum price or override prices yourself.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect to PriceLabs.

Plan: Host / Professional / Mogul

  • You need a PriceLabs account and a working connection. Its fees are separate.
  • We could not confirm other pricing services.
With conditions

Use PriceLabs prices and minimum stays.

Plan: Basic (up to 2 properties), Pro and Premium

  • PriceLabs fees and access rules apply.
With conditions

PriceLabs, Beyond, Smartness and TechTape

Details: Check which plan includes this.

  • You need an account with the pricing service.
  • These outside services are separate from the built-in pricing tool.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read Airbnb, Vrbo and Booking.com messages in one inbox.

Plan: Essentials / Host / Professional / Mogul

Available

Read booking-site and direct-booking messages in one inbox.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Read guest messages from linked sites in one inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Scheduled messages

Schedule messages before or after booking dates and times.

Available

Schedule messages around booking, arrival and departure.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
With conditions

Schedule messages around check-in and check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Messages use the property’s time zone. Booking-site message rules still apply.
Available

Scheduled arrival and departure messages

Plan: Professional / Ultimate

Event triggers

Send messages when listed booking events happen.

Available

Send messages when booking events happen. Essentials covers new bookings only.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
Available

Messages triggered by bookings, changes and cancellations

Plan: Basic (up to 2 properties), Pro and Premium

Available

Send messages when booking events happen.

Plan: Professional / Ultimate

Conditional messages

Rules that send or skip messages based on booking details.

Available

Use rules to draft or send answers to guest questions.

Plan: Host / Professional / Mogul

  • The question must match your rule. Turn on automatic sending if you want replies sent for you.
  • Rules cover selected question topics, booking stages, properties and booking sites.
Available

Set rules that send messages based on booking details.

Details: Check which plan includes this.

  • We could not confirm the full list of rule options or which plan includes them.

We could not confirm this feature or what it requires.

Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Reuse saved messages and fill in guest details.

Plan: Essentials / Host / Professional / Mogul

Available

Save answers and message templates that fill in booking details.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Reuse quick replies and saved messages.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

AI suggested replies

AI writes a draft. A person checks or sends it.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

  • Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
  • Paid plans have no limit on Suggest with AI.
  • Mogul automatic replies are a separate option.
With conditions

HostGPT writes drafts for you to review.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
Available

AI writes and improves draft replies

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AI can send guest replies for you.

Plan: Mogul

  • Turn on Auto Reply.
  • Choose the timing, properties and topics. It will not reply if it lacks details or the topic is blocked.
With conditions

HostGPT can send replies for you.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.

We could not confirm this feature or what it requires.

Approval before AI sends

Controls for a person to check an AI reply before it is sent.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

  • Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
  • Paid plans have no limit on Suggest with AI.
  • Mogul automatic replies are a separate option.
With conditions

Choose draft-only mode to review replies before sending.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
With conditions

Co-Host asks you to approve messages or changes first.

Details: AI Co-Host beta

  • Beta access is required.
  • This is a beta feature. Check whether you can use it.
Translations

Check automatic message translation. Templates written in several languages are a different feature.

We could not confirm this feature or what it requires.

Available

Automatic guest message translation

Plan: Pro and Premium

We could not confirm this feature or what it requires.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

We could not confirm this feature or what it requires.

With conditions

Text guests to collect booking charges.

Details: Check which plan includes this.

  • The price per text depends on the destination country. We could not confirm a general two-way guest text inbox.
Available

Text guests with updates and reminders.

Plan: Ultimate

  • Check text-message fees, supported countries and sending limits.
Email messages

Email guests. Check sender and booking-site limits.

With conditions

Write inbox emails to guests who booked through Direct.

Details: Professional / Mogul: Direct booking guest emails

  • Direct booking fees apply.
  • Booking emails use fixed Hospitable text and branding. You cannot edit them like emails in the inbox.
Available

Forward messages to guests by email

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Send a cancellation email from an editable template.

Check plan: Check which plan includes this.

  • Use the cancellation Message slider, then Send. Check other guest-email tools and supported booking sites.
  • This confirms cancellation emails, not every type of email campaign.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Build a website where guests can book directly.

Plan: Professional / Mogul

Available

Build a booking website with templates, taxes, rate plans and search settings.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Build a hosted website from templates.

Plan: Starter / Professional / Ultimate

Booking widget

Add a booking engine to a website hosted elsewhere.

Available

Add a booking form to your website.

Plan: Professional / Mogul

Available

Put a booking form or calendar on your existing website.

Plan: Pro and Premium

Available

Put a booking tool on WordPress, Wix or Squarespace.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site
Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for a Direct site.

Plan: Professional / Mogul

  • You need to own the web address, set up its DNS records and publish the Direct site.
  • Direct booking fees apply.
Available

Use your own web address for your booking site.

Plan: Pro and Premium

Available

Use your own web address.

Plan: Starter / Professional / Ultimate

Payment processors

Payment services, with country and plan requirements.

Available

Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen.

Plan: Professional / Mogul

With conditions

Take direct-booking payments with Stripe or PayPal.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a payment-provider account and must pay its fees. You can also accept booking requests manually.
Available

Connect Stripe or another supported payment service.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

Available

Let Direct guests pay in scheduled installments.

Plan: Professional / Mogul

With conditions

Set one-time, weekly, monthly or custom repeating booking charges.

Details: Check which plan includes this.

  • Each recurring charge has a due date. Collection uses payment links or recorded payments. Automatic card charging is not confirmed.
With conditions

Schedule payments using your booking policy.

Plan: Starter / Professional / Ultimate

  • You need a booking quote, active Policy automation and a supported online payment method.
  • Turn off automatic payments for old bookings that are already paid.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

Available

Separate refundable deposit charge

Plan: Professional / Mogul

  • Usually charged two days before arrival. This is not damage insurance.
With conditions

Hold a deposit through Stripe. Release it yourself or automatically.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up Stripe for deposits. Its payment hold lasts 7 days.
  • The refund time setting applies to all deposits. For long stays, check Stripe’s rules or collect a deposit offline.
  • Turn on Use for deposit for the connected Stripe account. Adding the account alone is not enough.
Available

Hold money on a guest’s card for possible damage.

Plan: Professional; Ultimate

  • This holds funds on the card. It does not take a deposit payment upfront.
Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

Available

Issue refunds yourself or use automatic refunds based on your cancellation policy.

Plan: Professional / Mogul

  • Direct Basic does not return Stripe processing fees.
With conditions

Refund some or all of an online direct-booking payment.

Details: Check which plan includes this.

  • Only for upcoming or current stays paid online. You cannot refund more than you collected.
  • Canceling a booking does not send a refund automatically.
With conditions

Use automatic policy refunds or send refunds yourself.

Check plan: Check which plan includes this.

  • Automatic refunds need a website or manual booking, an active Policy, a card payment and an enabled payment service. Choose manual mode for a custom partial refund.
  • You can send manual refunds through Stripe, Braintree, AuthorizeNet or Lodgify Payments. Refund PayPal, bank or cash payments outside Lodgify.
  • Mark as Refunded only saves a record. It does not send money.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

Available

Direct booking rental agreements

Plan: Professional / Mogul

We could not confirm built-in tools to create, sign or collect rental agreements.

Available

Include a rental agreement with the booking quote.

Check plan: Check which plan includes this.

  • Set up the quote. We could not confirm online signing.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Available

Direct Premium checks guests.

Plan: Professional / Mogul

With conditions

Collect guest IDs through the portal or connect an outside screening service.

Details: Check which plan includes this.

  • Outside screening services may charge extra. Collecting an ID does not prove a guest’s identity has been checked.
With conditions

Connect Chekin for guest registration and ID checks.

Check plan: Chekin plan required. Check the Lodgify plan.

  • You need both services. Check the ID-check method and where it works in the US. This is not a promise of legal compliance.
  • This is an outside service. Built-in or face-recognition checks are not confirmed.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

Available

Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host

Plan: Professional / Mogul

With conditions

Hostex says it charges no commission on direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Payment-provider and other outside-service fees still apply.
Available

Plans list a 0% booking fee.

Plan: Starter / Professional / Ultimate

  • Payment fees still apply. Basic’s zero booking fee does not confirm it includes a direct-booking website.
07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

Available

Create task rules for each stage of a booking.

Plan: Essentials / Host / Professional / Mogul

Available

Create cleaning and repair tasks when booking events happen.

Plan: Pro and Premium

Available

Create tasks from bookings or set them to repeat.

Plan: Ultimate

Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

Available

Invite teammates to see their assigned work.

Plan: Host / Professional / Mogul

  • Invite each teammate and choose their properties and tasks.
  • We could not confirm teammate portal access on Essentials.
Available

Invite cleaners to use the app for their assigned tasks.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Let team members see their assigned tasks.

Plan: Ultimate

Task checklists

Reuse task lists and mark jobs done.

Available

Check off task steps in the Tasks App.

Details: Check which plan includes this.

  • Older task guides show a different process.
Available

Give cleaners a checklist to mark as done.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Step-by-step task checklists

Plan: Ultimate

Photo requirements

Ask for or require photos of finished work.

Available

Require photos for tasks.

Details: Check which plan includes this.

  • Use the Tasks App. Older guides give different instructions.
With conditions

Cleaners can send photos or written updates when finishing tasks.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a setting that requires a photo before a task can be finished.
Available

Require photos for tasks.

Plan: Ultimate

Task notifications

Send notices when tasks are assigned, changed or completed.

Available

Send task alerts and reminders.

Plan: Essentials / Host / Professional / Mogul

  • Essentials supports email and calendar alerts where set up, but not text messages.
  • Text alerts need a teammate set up on Host, Professional or Mogul.
With conditions

Send alerts by app or email. Text alerts depend on the plan.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic and Pro charge extra for task texts. Premium includes them. Guest texts have separate prices.
Available

Send app alerts for tasks.

Plan: Ultimate

Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

Available

Recurring maintenance tasks

Details: Check which plan includes this.

Available

Create, assign and track repair tasks.

Details: Check which plan includes this.

  • All plans include task management. Automatic cleaning is on Pro and Premium. Check which plan covers automatic repair tasks.
Available

Assign repair tasks.

Plan: Ultimate

Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Connect to Turno.

Plan: Host / Professional / Mogul

  • You need a Turno account and a working connection. Turno fees may apply.
With conditions

Connect to Turno and choose which properties to share.

Details: Check which plan includes this.

  • You need a Turno account. Check which Hostex plan includes the connection.
With conditions

Connect to Turno. Ultimate advertises a Turno plan.

Plan: Ultimate

  • You need the Turno service.
  • Cleaning work is separate from the plan.
08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Schedule messages with check-in details.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
With conditions

Send check-in guides and door codes for each booking.

Plan: Pro and Premium

  • Some booking sites require you to start the chat. Booking.com may block guide links.
  • If you require a deposit, guests must pay it to see the address, door code and other check-in details.
Available

Send arrival details in scheduled messages.

Plan: Professional / Ultimate

Guest portal

A booking page or portal for guests. Check what guests can do there.

Available

Guest portal with check-in tasks and booking details

Plan: Essentials / Host / Professional / Mogul

  • Booking and payment tools for Direct require Professional or Mogul.
  • Essentials shows guests an offer to buy Trip Insurance. You cannot remove it.
With conditions

Guests use a phone web page for arrival details, ID checks and deposits.

Plan: Pro and Premium

  • If a security deposit is set, guests must pay before seeing the address or door code. Other check-in details are also hidden until payment.
With conditions

Guests can view arrival and stay details on a web page or app.

Plan: Ultimate

  • We could not confirm other guest-portal actions.
Lock connections

Supported smart-lock platforms connect directly or through another service.

Available

Connect supported Schlage, Yale and August locks.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Basic connects to TTlock. Pro and Premium support more lock brands.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a supported lock and account. Check your exact model.
With conditions

Connect supported Nuki, Igloohome, Schlage or Yale locks.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. Each connected lock costs USD7 a month, paid in advance.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

Available

Create a different door code for each booking.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Make a unique booking code 3 days before check-in.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic supports TTlock. Pro and Premium support other compatible connections.
Available

Make a different door code for each booking.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

Available

Make door codes work during the guest’s stay.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Door codes work from check-in until check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Connect a supported lock. Basic supports TTlock only.
Available

Codes start at check-in and stop at checkout.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
Code delivery

Send booking access codes to guests through supported channels.

Available

Send door codes in guest message threads.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Send codes in automatic messages or check-in guides.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a connected, supported lock. Basic includes automatic messages. Check-in guides need Pro or Premium.
Available

Send codes in automatic messages.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

Some devices are included. Extra devices cost more.

Plan: Professional / Mogul

  • Check how many devices you need.
  • The number included and extra fees depend on your plan. Buy the hardware separately.
With conditions

Hostex says it adds no fee for smart-device connections.

Plan: Basic (up to 2 properties), Pro and Premium

  • Buy the hardware and pay any lock-account or outside-service fees. Basic supports TTlock only.
With conditions

USD7 per connected smart lock each month.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Pay each month in advance. Buy supported lock hardware separately.
09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

Available

View and filter booking figures.

Details: Professional / Mogul for full metrics

Available

See booking income and costs by property or booking site.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Booking reports

Plan: Starter / Professional / Ultimate

Occupancy reports

See how often your rentals are booked. Filter by date or property.

Available

See how often your properties are booked.

Details: Professional / Mogul for full metrics

Available

See booked nights, average nightly prices and income per available night.

Plan: Basic (up to 2 properties), Pro and Premium

  • Filter by property, booking site and date range.
Available

See how often properties are booked. Filter by property, date or booking site.

Plan: Ultimate

Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

Available

See your booking income.

Details: Professional / Mogul for full metrics

With conditions

See income and costs, with monthly reports on Pro and Premium.

Plan: Pro and Premium

  • Monthly reports exclude the current month. Stays across months are split by night. Regenerate reports yourself after changes.
Available

See income on owner statements.

Plan: Ultimate

  • Statements include booking income, fees, costs and payouts.
Owner statements

Statements for property owners. Check which income and expenses they include.

Available

Owner statements

Plan: Mogul

Available

Make monthly PDF owner reports with your fee and category settings.

Plan: Pro and Premium

Available

Statements with revenue, fees and expenses

Plan: Ultimate

Expense tracking

Record property or booking expenses in the software.

Available

Track business and property costs.

Details: Mogul: Hospitable Accounting

  • Set up accounting for your business and properties.
  • Add one-time or repeating costs in Hospitable Accounting.
Available

Record income and costs and link them to bookings.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Track booking fees and property costs entered by hand.

Plan: Ultimate

  • This feeds owner statements. It is not a full bookkeeping tool.
Accounting connections

Which accounting tools connect and what they can share.

With conditions

QuickBooks accounting connection

Plan: Mogul

  • You need a QuickBooks account and a Hospitable Business.
  • Use the same currency for both, or turn on support for multiple currencies.
  • Xero is planned, but is not listed as available.
With conditions

Send bookings and transactions to Clearing.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate Clearing account. Its fees may apply.
With conditions

Connect to Clearing or VRPlatform for accounting.

Check plan: Outside accounting plan required. Check the Lodgify plan.

  • You need plans with Lodgify and the chosen service. This is a connection, not built-in accounting or a promise of compliance.
Report exports

Download reports in the listed file types.

Available

Download business and financial figures as CSV files.

Details: Professional / Mogul for full metrics

With conditions

Download statistics as spreadsheets and transactions or monthly reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • Monthly reports need Pro or Premium. File formats vary by report.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

Available

Invite as many extra users as you need.

Plan: Essentials / Host / Professional / Mogul

With conditions

Create team accounts and assign roles.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic allows up to 2 team roles. We could not confirm a limit for Pro or Premium.
Available

Co-host access

Plan: Starter / Professional / Ultimate

User permissions

Choose what each person can see and do.

Available

Choose which tools and money details each user can see.

Details: All plans

With conditions

Choose who can use pricing, calendars and messages.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.
Available

Choose how much each team member can access.

Plan: Ultimate

Choose which properties each person can access

Choose which properties a person can access.

Available

Choose which properties each user can see.

Details: All plans

With conditions

Choose which properties and rooms each team member can access.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.

We could not confirm this feature or what it requires.

Owner portal

Let owners view property, booking or financial details.

Available

Owner portal

Plan: Mogul

Available

Give owners accounts that show only their own listings.

Details: Check which plan includes this.

  • Owner reports and owner logins may have different plan rules. Check which plan includes logins.
Available

Give owners limited access to view their reports.

Plan: Ultimate

  • We could not confirm other owner tools beyond finances and reports.
Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

With conditions

Invited users can use the phone app.

Plan: Host / Professional / Mogul

  • Invite the user and choose their tools and properties.
  • Inbox access is needed for push alerts.
  • We could not confirm app access on Essentials or access for other user types.
Available

Use the iPhone or Android app for calendars, bookings, messages and tasks.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Use the host app on iPhone or Android.

Plan: Starter (up to 2 properties); Professional; Ultimate

11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

With conditions

Developer API on Host and above

Plan: Host / Professional / Mogul

With conditions

Connect your own software to manage properties and bookings.

Plan: Pro and Premium

  • Your software needs permission to connect.
Available

Connect your own software through the API.

Plan: Starter (up to 2 properties); Professional; Ultimate

API access conditions

Who can use the developer API, including required plans, approval and access limits.

With conditions

Host, Professional or Mogul required

Plan: Host / Professional / Mogul

With conditions

Create a Hostex access token to connect software.

Plan: Pro and Premium

  • Use Pro or Premium with the right account permissions. Basic or an expired plan may return error 420.
  • Partner OAuth connections have a separate approval process.
With conditions

Create a key in Settings → Public API.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • You need an API key. Check live access and any older or custom account terms.
Webhooks

Sends notices about events to linked systems.

Available

Send event alerts to connected software.

Plan: Host / Professional / Mogul

With conditions

Send booking, message, calendar and review alerts to connected software.

Plan: Pro and Premium

  • The price table lists webhooks on all plans, but the management API needs Pro or Premium. Confirm Basic access.
  • Alerts contain limited details. Fetch the full record through the API. Delayed alerts are not guaranteed to be replayed.
With conditions

Send alerts for prices, open dates, bookings and guest messages.

Check plan: Check which plan includes this.

  • You need API access and a receiving web address. Check whether your account can use these alerts.
Zapier

A Zapier connection with stated events, actions or plan requirements.

With conditions

Connect booking, property, message and review tasks through Zapier.

Plan: Host / Professional / Mogul

  • You need a Zapier account. Approve its connection to Hospitable.

We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one.

With conditions

Official Zapier connection

Details: Check which plan includes this.

  • You need a separate Zapier account.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

Available

Reservations, tasks, taxes and reviews in CSV

Details: Professional / Mogul for full metrics

With conditions

Download statistics spreadsheets and income or cost reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • These reports do not confirm a full account export. Bulk API access needs Pro or Premium.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

Set up the account yourself with guidance. Rapid Rollout help costs extra.

Plan: Essentials / Host / Professional / Mogul

Available

Get guided setup help. Premium adds priority setup services.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Get personal setup help.

Plan: Starter / Professional / Ultimate

Moving your data

Help or tools to import records from another system.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

  • Ask Hospitable support for help.
  • Add your properties first. Their names must match the file.
With conditions

Move booking-site connections, with some details entered again by hand.

Details: Check which plan includes this.

  • Recreate manual bookings and blocked dates before connecting. Past-booking limits vary by booking site.
With conditions

Get help moving listings, bookings and guest data.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help articles

Details: All tiers

Available

Public searchable help center and API reference

Plan: Basic (up to 2 properties), Pro and Premium

Available

Public Lodgify Help Center

Details: Public; no plan required to read

Email support

Email support, with any plan limits. Response time is unconfirmed.

Available

Contact a person by email.

Plan: Host / Professional / Mogul

Available

Email support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

Available

Contact a person by email.

Plan: Starter / Professional / Ultimate

Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

Contact a person by chat.

Plan: Host / Professional / Mogul

Available

Live-chat support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

Available

Live chat support

Plan: Ultimate

Phone support

Phone support, with any plan or country limits.

We could not confirm this feature or what it requires.

We could not confirm phone support. Hostex lists email and chat.

Available

Contact support by phone.

Plan: Professional / Ultimate

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Available

2.0

Details: Check that your plan lets you connect your own software.

With conditions

OpenAPI schema 3.0.0; Hostex API /v3 server

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
Available

v1, v2

Details: Check that your plan lets you connect your own software.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Available

Bearer token

Details: Check that your plan lets you connect your own software.

With conditions

Hostex-Access-Token API key in request header

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
Available

X-ApiKey header

Details: API access conditions apply

  • The public API key can read and change data. Booking-site API calls need a separate channel key.
Read property records

Read property records through the API.

With conditions

GET /properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

GET /properties retrieves property records

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

GET /v2/properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read reservation records

An API tool reads booking records.

With conditions

GET /bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Read bookings with filters.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • By default, the search returns bookings with check_out within 180 days.
With conditions

GET /v2/bookings/bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

With conditions

POST /bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Vendor tokens need reservation:write permission.
  • Manual bookings only. Dates cannot overlap an existing booking.
  • Creates manual bookings. A personal access token can skip minimum stays and date blocks. It cannot book dates that already have a booking.
With conditions

Create direct bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Creates direct bookings, not bookings on travel sites.
With conditions

POST /v1/reservation/booking

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

With conditions

PUT /bookings/{identifier}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need reservation:write permission. Booking type and ownership rules apply.
  • For Direct and booking-site bookings, change only notes and check-in or check-out times. Manual bookings may allow more changes. This depends on the token and who made the booking.
With conditions

Change stay details.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Canceling a direct booking uses a separate API action.
With conditions

PUT /v1/reservation/booking/{id}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Only supported booking fields can be changed.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

With conditions

Get guest details from booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Request include=guest. This does not give you a separate guest directory.
With conditions

Read guest details from bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • We could not confirm an API action to read a separate guest database.
With conditions

Read guest contact details from booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a separate guest directory.
Update guest records

Updates guest records, not just contact fields on a booking.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We could not confirm updates to separate guest records. Booking contact fields can be changed.

  • You need a Hostex access token. Check that your account has access.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

Read guest messages

An API tool reads guest messages or conversation details.

With conditions

GET /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need message:read permission.
  • Read each booking’s messages at most two times per minute.
With conditions

GET /conversations and conversation details retrieve messages

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

GET /v2/messaging/{threadGuid}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

With conditions

POST /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Send at most two messages per minute for each booking.
  • Each vendor or personal-token user can send 50 messages per five minutes.
With conditions

POST /conversations/{conversation_id} sends a message

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Follow the booking site’s message rules. If a request times out, check that the message arrived before you send it again.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day. Account, token and tool limits also apply.
With conditions

POST /v1/reservation/booking/{id}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

With conditions

Get nightly prices from calendar records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:read permissions.
  • Each vendor or personal-token user can make 1,000 calendar requests per minute.
With conditions

Read prices for selected dates.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • start_date must be within one year and end_date within three years.
With conditions

GET /v2/rates/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Send rental and room-type IDs, plus startDate and endDate. Both the start date and end date count as stay nights.
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

With conditions

PUT property calendar rates

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:write permissions.
  • Change prices up to 1,095 days ahead. Use the currency’s base units. Updates may finish after the request returns.
With conditions

Send prices for selected dates to booking sites.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Changes may finish later. An API success response does not confirm the booking site has updated.
  • end_date must be within three years.
With conditions

POST /v1/rates/savewithoutavailability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read availability calendar

Read open dates or calendar nights through the API.

With conditions

GET /properties/{uuid}/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:read permissions.
  • Each vendor or personal-token user can make 1,000 calendar requests per minute.
With conditions

Read open and blocked dates for properties.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • property_ids accepts up to 100 properties.
  • start_date must be within one year and end_date within three years.
With conditions

GET /v2/availability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeDetails=true for detailed booking status. It is false by default.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

With conditions

Read payout records. Guest-charge records are not confirmed.

Plan: Host / Professional / Mogul

  • You need transaction:read permission.
  • Reconnect Airbnb if you first approved access before January 12, 2024.
  • These are payout records, not every payment made by a guest.
  • Records include the booking site, type, amount, paid-out amount and payout details.

We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand.

With conditions

Read payment records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.
Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it.

With conditions

Read refund records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.
Read owner records

Read property-owner records through the API.

With conditions

GET /owners

Plan: Mogul

  • Your software needs permission to connect.
  • Use owner:read permission, or pat:read with a personal access token.

We could not confirm access to owner records through the API.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

With conditions

Add selected details to booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs vendor access and permission to connect.
  • You need enrichment:write and enrichment:shortcode:[key] permissions.
  • Request access separately for each supported shortcode.
  • You can add guidebooks, stay agreements and door codes. You can also add offers for guests to buy extras.
With conditions

Read or change custom fields on bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • You define the fields first. This covers booking and stay fields only.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

With conditions

GET/POST /webhooks; PATCH/DELETE individual webhook

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Retries and replay do not last forever. Fetch the current record again.
With conditions

POST /webhooks/v1/subscribe

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Use a unique target_url. A duplicate returns error 409. Save the signing secret when you create it; it is shown only once.
Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

With conditions

Request limits vary by tool.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Messages and calendars have separate limits. We could not confirm one limit for all tools.
With conditions

Request limits return error_code 429 inside HTTP 200, with Retry-After.

Plan: Pro and Premium

  • Limits apply across the account and to each tool. Access tokens may have extra limits.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day.
With conditions

Request limits per minute: v1 600, v2 750, iCal 10.

Check plan: Check API access for your plan.

  • Going over the limit returns 429. Heavy or abusive traffic may be blocked. Unregistered outside connections may have limited keys.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

With conditions

page and per_page; default 10, maximum 100

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Read bookings in batches with offset and limit. Each batch has at most 100 records.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Defaults are offset 0 and limit 20. Results use descending order for the chosen sort field.
With conditions

Read records in pages using page and size. The default size is 50.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a maximum page size.

Compare property management software for daily work — Hospitable vs Hostex vs Lodgify

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Hospitable: what to consider

Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.

Hostex: what to consider

Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.

Lodgify: what to consider

Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Hospitable, Hostex and Lodgify?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does a Created smart-lock code in Hospitable mean the guest can enter?

No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.

Does Hostex Basic create cleaning tasks automatically?

No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.

Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?

Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.

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