Properties: Basic supports up to 2 properties. Pro/Premium overall hard maximum is not explicitly established.
Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.
About Hostex
Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.
Features and conditions
| Capability | Plan and conditions |
|---|---|
| Market | US comparison scope; public documentation, not hands-on testing |
| 01 / Plans & requirements | |
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Basic; Pro; Premium Plan: Basic (up to 2 properties), Pro and Premium |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Available Basic supports up to 2 properties; larger portfolios require Pro or Premium Basic supports up to 2 properties. Pro/Premium overall hard maximum is not explicitly established. Plan: Basic (up to 2 properties), Pro and Premium |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | Available Per property per month; monthly or annual subscription Plan: Basic (up to 2 properties), Pro and PremiumAnnual rates are displayed as monthly equivalents; annual payment applies. |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | Available No Hostex booking fee advertised Plan: Basic (up to 2 properties), Pro and PremiumOTA commissions, payment processor charges and additional-service fees are separate. |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions Task SMS on Basic/Pro and extra HostGPT capacity are paid add-ons; external services charge separately Plan: Basic / Pro: SMS task add-on; all tiers: HostGPT capacity add-onGuest screening, guest SMS and WhatsApp have published usage prices. |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 15-day free trial; no card needed Plan: Basic (up to 2 properties), Pro and Premium |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Not confirmed Plan: Plan not confirmed |
| 02 / Channels & synchronization | |
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | Available Direct API connection to Airbnb Plan: Basic (up to 2 properties), Pro and Premium |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | Available Direct API connection to Vrbo Plan: Pro and Premium |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | Available Direct API connection to Booking.com Plan: Basic (up to 2 properties), Pro and Premium |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions Import external calendar booked markings Plan: Basic (up to 2 properties), Pro and PremiumReads twice an hour; iCal lacks reservation details and does not create full reservation records. |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Copy a Hostex calendar URL to the external channel Plan: Basic (up to 2 properties), Pro and PremiumCalendar feed only; not a full reservation export. |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Sync channel prices and minimum-stay restrictions Plan: Basic (up to 2 properties), Pro and PremiumVrbo requires Pro/Premium; asynchronous submissions do not prove channel completion. |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Sync channel availability and calendar blocks Plan: Basic (up to 2 properties), Pro and PremiumDirect API channel mapping required; iCal refresh is twice hourly. |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Import reservations and receive channel booking changes/cancellations Plan: Basic (up to 2 properties), Pro and PremiumHistorical import varies by channel; iCal provides booked markings only. |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions One inbox for Airbnb, Booking.com, Vrbo and direct bookings Plan: Basic (up to 2 properties), Pro and PremiumVrbo requires Pro/Premium; channel policies can require the host to initiate a conversation first. |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal reads twice hourly and lacks booking details; channel updates can be asynchronous Plan: Basic (up to 2 properties), Pro and PremiumAPI success on calendar update means accepted asynchronous work, not verified channel delivery. |
| 03 / Reservations & calendars | |
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Unified multi-calendar; parent-child linked properties Plan: Basic (up to 2 properties), Pro and Premium |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Create offline/manual reservations on the calendar Plan: Basic (up to 2 properties), Pro and Premium |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | Available Move existing reservations between properties Plan: Basic (up to 2 properties), Pro and Premium |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Channel cancellations synchronize; direct-booking cancellation is documented Plan: Basic (up to 2 properties), Pro and PremiumDirect booking cancellation does not automatically refund its payment. |
| Calendar blocking Blocking dates without creating a paid guest reservation. | Available Manually open or close dates in the unified calendar Plan: Basic (up to 2 properties), Pro and Premium |
| Booking import Migrating or importing existing bookings; specify source or import format. | With conditions Historical and upcoming channel reservations are imported with channel-specific limits Plan: Basic (up to 2 properties), Pro and PremiumAirbnb: up to 3 months/5,000 entries; Booking.com: future check-ins; several other channels have no historical import.Manual OTA bookings/blocks must be recreated before connection. |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest database with channel filters and reservation guest details Plan: Plan not confirmed |
| Booking export Exporting reservation records and documented output formats. | Not confirmed Plan: Plan not confirmed |
| 04 / Rates & booking rules | |
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | Available Batch rates for selected date ranges, properties and channels Plan: Basic (up to 2 properties), Pro and Premium |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | Available Set minimum stays and booking windows across channels Plan: Basic (up to 2 properties), Pro and Premium |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | Available Adjust minimum-stay rules for gaps between bookings Plan: Plan not confirmed |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Configure Airbnb weekly/monthly or custom stay-length discounts Plan: Plan not confirmedAirbnb listing connection; documented minimum discounted daily price is USD 10. |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions Configure Airbnb arrival-window discounts and native same-day adjustments Plan: Plan not confirmedAirbnb last-minute discount arrival window: 0–28 days. |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Market-based automatic pricing through PriceLabs integration Plan: Basic (up to 2 properties), Pro and PremiumSeparate PriceLabs service/account; native rules are not claimed as a market-demand pricing engine. |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs pricing and minimum-stay integration Plan: Basic (up to 2 properties), Pro and PremiumThird-party pricing provider costs and eligibility apply. |
| 05 / Guest messaging & AI | |
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Combined OTA and direct-booking message threads Plan: Basic (up to 2 properties), Pro and Premium |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Timed messages before/after check-in and check-out Plan: Basic (up to 2 properties), Pro and PremiumProperty time zone; channel conversation restrictions apply. |
| Event triggers Messages triggered by reservation events, with named supported events. | Available Messages triggered by bookings, changes and cancellations Plan: Basic (up to 2 properties), Pro and Premium |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | Available Booking-context message rules with configurable conditions Plan: Plan not confirmed |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved canned answers and shortcode message templates Plan: Basic (up to 2 properties), Pro and Premium |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions HostGPT suggestion-only mode Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade. |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions HostGPT fully automated reply mode Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade. |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Use suggestion-only mode for manual review before sending Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade. |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | Available Automatic guest message translation Plan: Pro and Premium |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Guest SMS collection messages for reservation charges Plan: Plan not confirmedPer-message price depends on destination country; not established as a general two-way guest SMS inbox. |
| Email messages Guest communication by email and documented sender or channel restrictions. | Available Forward messages to guests by email Plan: Basic (up to 2 properties), Pro and Premium |
| 06 / Direct bookings & payments | |
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Booking website with templates, taxes, rate plans and SEO Plan: Basic (up to 2 properties), Pro and Premium |
| Booking widget Embedding a booking engine in an independently hosted website. | Available Embed booking/availability widgets in an existing website Plan: Pro and Premium |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | Available Connect a custom booking-site domain Plan: Pro and Premium |
| Payment processors Named payment services and documented geographical or plan requirements. | With conditions Stripe and PayPal for online direct bookings Plan: Basic (up to 2 properties), Pro and PremiumProcessor account and processing fees apply; manual booking requests are an alternative. |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions One-time, monthly, weekly or custom recurring reservation charges Plan: Plan not confirmedEach recurring charge has a due date; collection uses payment links or recorded payments. Automatic card charging is not established. |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Stripe authorization deposit with automatic or manual release Plan: Basic (up to 2 properties), Pro and PremiumConfigured Stripe deposit account; seven-day authorization limit.Refund time is global; long stays may need offline deposits or Stripe confirmation.Stripe payment account must explicitly enable Use for deposit; adding the account alone is insufficient. |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Partial/full online direct-booking refunds Plan: Plan not confirmedUpcoming/in-progress reservations with online payments only; refund cannot exceed collected funds.Host cancellation does not automatically issue a refund. |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | Not confirmed Plan: Plan not confirmed |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | With conditions Guest ID collection/verification in the portal; third-party screening integration Plan: Plan not confirmedThird-party screening can carry separate usage charges; portal ID collection is not represented as independent identity assurance. |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Hostex advertises commission-free direct bookings Plan: Basic (up to 2 properties), Pro and PremiumPayment processor and third-party charges remain separate. |
| 07 / Cleaning & operations | |
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | Available Automatically create cleaning/maintenance tasks from booking events Plan: Pro and Premium |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | Available Invite cleaners with dedicated mobile access to assigned tasks Plan: Basic (up to 2 properties), Pro and Premium |
| Task checklists Reusable task lists that can be marked complete. | Available Task checklists whose items cleaners confirm as complete Plan: Basic (up to 2 properties), Pro and Premium |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Cleaners submit photos or text feedback for task completion Plan: Basic (up to 2 properties), Pro and PremiumPhoto submission is documented; an enforced mandatory-photo completion gate is not established. |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions In-app/email notifications; task SMS add-on on Basic/Pro Plan: Basic (up to 2 properties), Pro and PremiumBasic/Pro task SMS is an add-on; Premium includes task SMS. Guest SMS pricing is separate. |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | Available Create/assign maintenance tasks and track completion Plan: Plan not confirmed |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Authorize a Turno integration and link selected properties for cleaning Plan: Plan not confirmedTurno account/service; exact Hostex base-plan eligibility is not established by the guide. |
| 08 / Check-in & smart access | |
| Checkin instructions Delivering guest check-in information at documented reservation stages. | With conditions Send reservation-specific check-in guides and code shortcodes Plan: Pro and PremiumChannel conversation restrictions may require initiating the conversation; Booking.com can block guide links.When a security deposit is configured, guests must pay it before viewing the address, door-lock code and other check-in information. |
| Guest portal A guest-facing reservation page or portal; specify actions available. | With conditions Mobile-browser guest guide with arrival info, ID and deposit steps Plan: Pro and PremiumWhen a security deposit is configured, guests must pay it before viewing the address, door-lock code and other check-in information. |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions TTlock on Basic; broader smart lock integrations on Pro/Premium Plan: Basic (up to 2 properties), Pro and PremiumCompatible lock account/hardware required; verify individual brand/model. |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Generate a unique reservation code three days before check-in Plan: Basic (up to 2 properties), Pro and PremiumBasic: TTlock; Pro/Premium: compatible supported integrations. |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Reservation codes valid from check-in to check-out Plan: Basic (up to 2 properties), Pro and PremiumCompatible connected smart lock; Basic limited to TTlock. |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver codes in triggered messages or guest check-in guides Plan: Basic (up to 2 properties), Pro and PremiumConnected compatible lock; Basic supports triggered messages, while built-in guest guidebooks require Pro/Premium. |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions No additional Hostex fee advertised for smart-device integrations Plan: Basic (up to 2 properties), Pro and PremiumHardware, lock/provider account and third-party service costs are not included; Basic limited to TTlock. |
| 09 / Reports & accounting | |
| Booking reports Reports about reservation activity; specify documented measures. | Available Reports with property/channel booking income and costs Plan: Basic (up to 2 properties), Pro and Premium |
| Occupancy reports Occupancy reporting and documented date/property filters. | Available Occupancy, ADR and RevPAR by property, channel and period Plan: Basic (up to 2 properties), Pro and Premium |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Revenue and net-cost reporting; monthly report on Pro/Premium Plan: Pro and PremiumMonthly reports exclude current month, prorate cross-month nights and need manual regeneration. |
| Owner statements Statements for property owners, including documented income/expense scope. | Available Automated monthly PDF owner reports with fee/category settings Plan: Pro and Premium |
| Expense tracking Recording property or reservation expenses inside the product. | Available Record income/expenses and link entries to reservations Plan: Basic (up to 2 properties), Pro and Premium |
| Accounting integrations Named external accounting connections and documented scope. | With conditions Clearing accounting integration for reservation and transaction data Plan: Basic (up to 2 properties), Pro and PremiumSeparate Clearing account/service; provider charges may apply. |
| Report exports Exporting reporting outputs in documented formats. | With conditions Statistics spreadsheets, transaction CSV and monthly CSV reports Plan: Basic (up to 2 properties), Pro and PremiumMonthly reports require Pro/Premium; export format depends on report. |
| 10 / Team & owner access | |
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Team accounts and assigned roles Plan: Basic (up to 2 properties), Pro and PremiumBasic has up to 2 team roles; no explicit Pro/Premium maximum established. |
| User permissions Configurable permissions or predefined access roles. | With conditions Customize feature permissions for pricing, calendars and messaging Plan: Basic (up to 2 properties), Pro and PremiumBasic limited to 2 team roles. |
| Property scoped access Restricting a user's access to selected properties. | With conditions Restrict team access to selected properties/rooms Plan: Basic (up to 2 properties), Pro and PremiumBasic limited to 2 team roles. |
| Owner portal Owner-facing access to documented property, booking or financial information. | Available Dedicated owner accounts limited to their own listings Plan: Plan not confirmed |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native iOS and Android app for calendar, bookings, messages and tasks Plan: Basic (up to 2 properties), Pro and Premium |
| 11 / Integrations & data access | |
| Public API A documented API for external developers; channel API connections alone do not establish this. | With conditions Public documented API for property/reservation management Plan: Pro and PremiumAuthenticated API access; documented contracts, not a live-operation test. |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | With conditions Generate a Hostex access token; Basic/expired subscription can return 420 Plan: Pro and PremiumPro/Premium subscription and account permissions; partner OAuth has its own authorization flow. |
| Webhooks Documented outbound event notifications for external integrations. | With conditions Reservation, message, calendar and review event callbacks Plan: Pro and PremiumPricing matrix shows webhook on all plans, but management API is Pro/Premium; Basic callback entitlement should be confirmed.Thin notifications require API re-fetch; no delayed replay guarantee. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | Not confirmed Plan: Plan not confirmed |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Export statistics spreadsheets and income/expense CSV reports Plan: Basic (up to 2 properties), Pro and PremiumReport exports establish those datasets, not complete account portability; API bulk access requires Pro/Premium. |
| 12 / Setup & support | |
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available Guided onboarding; Premium adds priority onboarding services Plan: Basic (up to 2 properties), Pro and Premium |
| Data migration Documented assistance or tools for importing data from another system. | With conditions Documented channel migration workflow with manual reconstruction steps Plan: Plan not confirmedRecreate manual OTA bookings/blocks before connecting; channel historical import limits apply. |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public searchable help center and API reference Plan: Basic (up to 2 properties), Pro and Premium |
| Email support Documented support by email and any tier restrictions; no response-time inference. | Available Email support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available Live-chat support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | |
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | |
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | With conditions OpenAPI schema 3.0.0; Hostex API /v3 server Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only. |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | With conditions Hostex-Access-Token API key in request header Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only. |
| Read property records An explicit API operation retrieves property records. | With conditions GET /properties retrieves property records Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only. |
| Read reservation records An explicit API operation retrieves reservation or booking records. | With conditions GET /reservations retrieves reservations with filters Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.The default reservation search returns reservations whose check_out is within 180 days. |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | With conditions POST /reservations creates a direct-booking reservation Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Direct booking creation; not creating an OTA booking. |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | With conditions PATCH /reservations/{stay_code} updates stay details Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation/stay attributes; cancellation uses a separate direct-booking endpoint. |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | With conditions Guest details embedded in GET /reservations records Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation guest data only; no independent guest-database read endpoint established. |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not confirmed Plan: Pro and PremiumReservation guest/contact fields can be updated, but an explicit operation updating independent guest records was not established.Authenticated Hostex access token; public documentation does not establish live account eligibility. |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | With conditions GET /conversations and conversation details retrieve messages Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only. |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | With conditions POST /conversations/{conversation_id} sends a message Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Channel message restrictions; non-idempotent send can have uncertain delivery after timeout.Per conversation thread: 5 messages/5 seconds, 10/minute, 30/30 minutes, 60/2 hours and 120/day, in addition to account/token/endpoint limits. |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | With conditions POST /listings/calendar queries dated listing prices Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.start_date must be within one year and end_date within three years. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | With conditions POST /listings/prices submits dated channel prices Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Asynchronous submission; API success does not confirm channel update.POST /listings/prices end_date is limited to three years. |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | With conditions GET /availabilities reads property date availability Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.property_ids accepts at most 100 properties; start_date must be within one year and end_date within three years. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not confirmed Plan: Plan not confirmed |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not confirmed Plan: Plan not confirmed |
| Read owner records An explicit API operation retrieves property-owner records. | Not confirmed Plan: Plan not confirmed |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | With conditions GET/PATCH /reservations/{stay_code}/custom_fields Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation/stay custom fields only; definitions are configured by the operator. |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | With conditions GET/POST /webhooks; PATCH/DELETE individual webhook Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Callback delivery does not offer indefinite retries/replay; re-fetch authoritative records. |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | With conditions Rate-limit error_code 429 inside HTTP 200, with Retry-After Plan: Pro and PremiumAccount-wide and per-endpoint windows; access-token caps may add limits.Per conversation thread: 5 messages/5 seconds, 10/minute, 30/30 minutes, 60/2 hours and 120/day, in addition to account/token/endpoint limits. |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | With conditions Reservation query uses offset and limit; maximum 100 records Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Default offset 0/limit 20; ordering by chosen key remains descending. |
Plans and modules
Up to 2 properties; TTlock smart-lock integration; up to 2 team roles. SMS task notifications are an add-on.
Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on.
Includes Pro; adds custom integrations and priority onboarding. Pricing calculator publishes rates; contact-sales route applies.
Limitations and requirements
- Basic supports up to two properties and limits smart-lock integrations to TTlock; Vrbo, Open API and automated cleaning are Pro/Premium.
- iCal refreshes twice hourly and supplies booked markings rather than full reservation records.
Setup
Connect and map channel listings to Hostex properties; recreate manual OTA bookings and blocks before migration.
Connections
Airbnb and Booking.com direct connections are in Basic; Vrbo and public API access require Pro or Premium.
Hosting workflow
A documented option for operators seeking combined messaging/calendar/task workflows; larger portfolios and Vrbo require a higher tier.
Before you decide
Check the plan matrix, migration history limits, SMS/service fees and compatible lock hardware. Published features are not hands-on performance tests.
Common questions
Frequently asked questions
Does Basic include Vrbo?
No. The current matrix places Vrbo in Pro and Premium; Basic is limited to two properties.
What is the monthly rate?
For one property, the current public USD calculator lists Basic at $7.30/month, Pro at $10.40/month and Premium at $15.70/month. Annual subscription monthly equivalents are $4.90, $7.00 and $10.50; portfolio quantity changes rates. Premium directs buyers to contact sales. Processor and additional-service charges are separate.
Are SMS task notifications included?
The matrix labels task SMS an add-on for Basic and Pro, and included in Premium. Guest SMS, WhatsApp and screening have separately published usage charges.
Sources & research
Structured data reviewed: View details
Source dates and limitations vary; documented interfaces do not establish live operational testing.
- Hostex official pricing
- Hostex official additional
- Hostex official channel manager
- Hostex official ical
- Hostex official unified inbox
- Hostex official multi calendar
- Hostex official migration
- Hostex official changelog
- Hostex official statistics
- Hostex official price calendar
- Hostex official automation tools
- Hostex official discounts
- Hostex official pricelabs
- Hostex official messages
- Hostex official ai replies
- Hostex official charge
- Hostex official direct booking site
- Hostex official deposit
- Hostex official refunds
- Hostex official guest portal
- Hostex official task management
- Hostex official cleaner
- Hostex official checklist
- Hostex official turno
- Hostex official checkin
- Hostex official device integrations
- Hostex official lock code
- Hostex official smart locks
- Hostex official analytics reporting
- Hostex official monthly report
- Hostex official owner connect
- Hostex official transactions
- Hostex official financial integrations
- Hostex official team collaboration
- Hostex official mobile app
- Hostex official doc overview
- Hostex official doc errors
- Hostex official doc webhook event types
- Hostex official hostex help
- Hostex OpenAPI: api pagination
- Hostex official doc query transactions
- Hostex official api llms
- Hostex official doc rate limits
- Hostex official ai quota
- Hostex official public price list
- Hostex official pricing component2
Review sources
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.