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Hostex

4.7 / 5Out of 283 reviews
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Properties: Basic supports up to 2 properties. Pro/Premium overall hard maximum is not explicitly established.

Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.

Compare Hostex

Choose how many properties you manage. Some prices are per lock or door. Others need a quote.

About Hostex

Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.

Features and conditions

Hostex: documented features and conditions.
CapabilityPlan and conditions
MarketUS comparison scope; public documentation, not hands-on testing
01 / Plans & requirements
Plan options

Named subscription tiers offered for this PMS; do not treat optional modules as tiers.

Available

Basic; Pro; Premium

Plan: Basic (up to 2 properties), Pro and Premium
Property limits

Documented listing or property limits for named tiers; audience ranges do not establish hard limits.

Available

Basic supports up to 2 properties; larger portfolios require Pro or Premium

Basic supports up to 2 properties. Pro/Premium overall hard maximum is not explicitly established.

Plan: Basic (up to 2 properties), Pro and Premium
Billing basis

How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue.

Available

Per property per month; monthly or annual subscription

Plan: Basic (up to 2 properties), Pro and PremiumAnnual rates are displayed as monthly equivalents; annual payment applies.
Booking fees

Percentage or fixed booking-related vendor fees and the transactions to which they apply.

Available

No Hostex booking fee advertised

Plan: Basic (up to 2 properties), Pro and PremiumOTA commissions, payment processor charges and additional-service fees are separate.
Paid modules

Features or services requiring a separate payment beyond the selected subscription.

With conditions

Task SMS on Basic/Pro and extra HostGPT capacity are paid add-ons; external services charge separately

Plan: Basic / Pro: SMS task add-on; all tiers: HostGPT capacity add-onGuest screening, guest SMS and WhatsApp have published usage prices.
Trial

Documented trial duration and conditions; a demo is not a free trial.

Available

15-day free trial; no card needed

Plan: Basic (up to 2 properties), Pro and Premium
Setup fees

Documented one-time implementation or onboarding charges; absent pricing is not zero.

Not confirmed

Plan: Plan not confirmed
02 / Channels & synchronization
Airbnb connection

Documented connection method and account/listing restrictions for Airbnb.

Available

Direct API connection to Airbnb

Plan: Basic (up to 2 properties), Pro and Premium
Vrbo connection

Documented connection method and account/listing restrictions for Vrbo.

Available

Direct API connection to Vrbo

Plan: Pro and Premium
Booking.com connection

Documented connection method and account/listing restrictions for Booking.com.

Available

Direct API connection to Booking.com

Plan: Basic (up to 2 properties), Pro and Premium
iCal import

Importing external calendar feeds; document data imported and update constraints.

With conditions

Import external calendar booked markings

Plan: Basic (up to 2 properties), Pro and PremiumReads twice an hour; iCal lacks reservation details and does not create full reservation records.
iCal export

Exporting calendar feeds for other tools; distinguish feed export from full reservation export.

With conditions

Copy a Hostex calendar URL to the external channel

Plan: Basic (up to 2 properties), Pro and PremiumCalendar feed only; not a full reservation export.
Rate sync

Sending rates to connected booking channels; identify supported channels and restrictions.

With conditions

Sync channel prices and minimum-stay restrictions

Plan: Basic (up to 2 properties), Pro and PremiumVrbo requires Pro/Premium; asynchronous submissions do not prove channel completion.
Availability sync

Sending available and blocked dates to booking channels; state method and limits.

With conditions

Sync channel availability and calendar blocks

Plan: Basic (up to 2 properties), Pro and PremiumDirect API channel mapping required; iCal refresh is twice hourly.
Reservation sync

Importing or synchronizing channel reservations and changes; identify supported channels.

With conditions

Import reservations and receive channel booking changes/cancellations

Plan: Basic (up to 2 properties), Pro and PremiumHistorical import varies by channel; iCal provides booked markings only.
Channel message sync

Receiving and sending guest messages through channel connections; specify channel scope.

With conditions

One inbox for Airbnb, Booking.com, Vrbo and direct bookings

Plan: Basic (up to 2 properties), Pro and PremiumVrbo requires Pro/Premium; channel policies can require the host to initiate a conversation first.
Sync limitations

Documented update delays, unsupported fields or connection restrictions; no reliability inference.

With conditions

iCal reads twice hourly and lacks booking details; channel updates can be asynchronous

Plan: Basic (up to 2 properties), Pro and PremiumAPI success on calendar update means accepted asynchronous work, not verified channel delivery.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

Unified multi-calendar; parent-child linked properties

Plan: Basic (up to 2 properties), Pro and Premium
Manual reservations

Creating reservations manually, rather than only importing channel bookings.

Available

Create offline/manual reservations on the calendar

Plan: Basic (up to 2 properties), Pro and Premium
Booking changes

Editing documented reservation fields and whether edits affect connected channels.

Available

Move existing reservations between properties

Plan: Basic (up to 2 properties), Pro and Premium
Booking cancellation

Cancelling reservations and documented channel/refund constraints.

With conditions

Channel cancellations synchronize; direct-booking cancellation is documented

Plan: Basic (up to 2 properties), Pro and PremiumDirect booking cancellation does not automatically refund its payment.
Calendar blocking

Blocking dates without creating a paid guest reservation.

Available

Manually open or close dates in the unified calendar

Plan: Basic (up to 2 properties), Pro and Premium
Booking import

Migrating or importing existing bookings; specify source or import format.

With conditions

Historical and upcoming channel reservations are imported with channel-specific limits

Plan: Basic (up to 2 properties), Pro and PremiumAirbnb: up to 3 months/5,000 entries; Booking.com: future check-ins; several other channels have no historical import.Manual OTA bookings/blocks must be recreated before connection.
Guest records

Storing and viewing guest/contact history; do not infer a full CRM.

Available

Guest database with channel filters and reservation guest details

Plan: Plan not confirmed
Booking export

Exporting reservation records and documented output formats.

Not confirmed

Plan: Plan not confirmed
04 / Rates & booking rules
Seasonal rates

Defining rates for date ranges or seasons within the PMS.

Available

Batch rates for selected date ranges, properties and channels

Plan: Basic (up to 2 properties), Pro and Premium
Minimum stays

Setting minimum-night rules and any date/channel constraints.

Available

Set minimum stays and booking windows across channels

Plan: Basic (up to 2 properties), Pro and Premium
Gap night rules

Adjusting rules specifically for orphan or gap nights between reservations.

Available

Adjust minimum-stay rules for gaps between bookings

Plan: Plan not confirmed
Length of stay discounts

Applying discounts based on stay duration.

With conditions

Configure Airbnb weekly/monthly or custom stay-length discounts

Plan: Plan not confirmedAirbnb listing connection; documented minimum discounted daily price is USD 10.
Last minute discounts

Applying discounts based on time remaining before arrival.

With conditions

Configure Airbnb arrival-window discounts and native same-day adjustments

Plan: Plan not confirmedAirbnb last-minute discount arrival window: 0–28 days.
Dynamic pricing

Built-in dynamic rate calculation versus external pricing integration; distinguish both.

With conditions

Market-based automatic pricing through PriceLabs integration

Plan: Basic (up to 2 properties), Pro and PremiumSeparate PriceLabs service/account; native rules are not claimed as a market-demand pricing engine.
Pricing integrations

Named dynamic-pricing integrations and their documented requirements.

With conditions

PriceLabs pricing and minimum-stay integration

Plan: Basic (up to 2 properties), Pro and PremiumThird-party pricing provider costs and eligibility apply.
05 / Guest messaging & AI
Unified inbox

Guest message threads combined across supported channels in a shared view.

Available

Combined OTA and direct-booking message threads

Plan: Basic (up to 2 properties), Pro and Premium
Scheduled messages

Messages scheduled relative to documented reservation times or dates.

With conditions

Timed messages before/after check-in and check-out

Plan: Basic (up to 2 properties), Pro and PremiumProperty time zone; channel conversation restrictions apply.
Event triggers

Messages triggered by reservation events, with named supported events.

Available

Messages triggered by bookings, changes and cancellations

Plan: Basic (up to 2 properties), Pro and Premium
Conditional messages

Rules that send or skip a message based on documented booking conditions.

Available

Booking-context message rules with configurable conditions

Plan: Plan not confirmed
Message templates

Reusable templates and supported guest/reservation placeholders.

Available

Saved canned answers and shortcode message templates

Plan: Basic (up to 2 properties), Pro and Premium
AI suggested replies

AI generates draft replies for a human to review or send.

With conditions

HostGPT suggestion-only mode

Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade.
AI automatic replies

AI can send guest replies without individual human approval; specify limits.

With conditions

HostGPT fully automated reply mode

Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade.
Approval before AI sends

Documented human-review controls before an AI-generated reply is sent.

With conditions

Use suggestion-only mode for manual review before sending

Plan: Basic (up to 2 properties), Pro and PremiumHostGPT: 10 replies per property/month, minimum 50 per subscriber; paid add-on 100 per property/month. Trial 50 replies total.HostGPT pauses when its quota is reached, until the next billing cycle or an upgrade.
Translations

Documented message translation functions; multilingual templates are not automatic translation.

Available

Automatic guest message translation

Plan: Pro and Premium
SMS messages

Guest communication by SMS; specify country, number and fee conditions.

With conditions

Guest SMS collection messages for reservation charges

Plan: Plan not confirmedPer-message price depends on destination country; not established as a general two-way guest SMS inbox.
Email messages

Guest communication by email and documented sender or channel restrictions.

Available

Forward messages to guests by email

Plan: Basic (up to 2 properties), Pro and Premium
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Booking website with templates, taxes, rate plans and SEO

Plan: Basic (up to 2 properties), Pro and Premium
Booking widget

Embedding a booking engine in an independently hosted website.

Available

Embed booking/availability widgets in an existing website

Plan: Pro and Premium
Custom domain

Using a host-owned domain for a vendor-provided direct-booking website.

Available

Connect a custom booking-site domain

Plan: Pro and Premium
Payment processors

Named payment services and documented geographical or plan requirements.

With conditions

Stripe and PayPal for online direct bookings

Plan: Basic (up to 2 properties), Pro and PremiumProcessor account and processing fees apply; manual booking requests are an alternative.
Payment schedules

Scheduling booking payments or installments; identify relevant booking types.

With conditions

One-time, monthly, weekly or custom recurring reservation charges

Plan: Plan not confirmedEach recurring charge has a due date; collection uses payment links or recorded payments. Automatic card charging is not established.
Security deposits

Taking or holding refundable deposits; distinguish damage insurance/protection.

With conditions

Stripe authorization deposit with automatic or manual release

Plan: Basic (up to 2 properties), Pro and PremiumConfigured Stripe deposit account; seven-day authorization limit.Refund time is global; long stays may need offline deposits or Stripe confirmation.Stripe payment account must explicitly enable Use for deposit; adding the account alone is insufficient.
Refunds

Issuing refunds through documented payment flows; no fee-refund assumption.

With conditions

Partial/full online direct-booking refunds

Plan: Plan not confirmedUpcoming/in-progress reservations with online payments only; refund cannot exceed collected funds.Host cancellation does not automatically issue a refund.
Rental agreements

Creating, delivering or signing guest agreements; specify electronic signature support.

Not confirmed

Plan: Plan not confirmed
Guest verification

Documented guest identity or booking verification; no legal-compliance guarantee.

With conditions

Guest ID collection/verification in the portal; third-party screening integration

Plan: Plan not confirmedThird-party screening can carry separate usage charges; portal ID collection is not represented as independent identity assurance.
Direct booking fees

Vendor fees specific to direct bookings; distinguish processor fees and paid protection.

With conditions

Hostex advertises commission-free direct bookings

Plan: Basic (up to 2 properties), Pro and PremiumPayment processor and third-party charges remain separate.
07 / Cleaning & operations
Automatic tasks

Creating operational tasks automatically from bookings or reservation events.

Available

Automatically create cleaning/maintenance tasks from booking events

Plan: Pro and Premium
Cleaner access

Giving cleaners task or calendar access without exposing unnecessary management functions.

Available

Invite cleaners with dedicated mobile access to assigned tasks

Plan: Basic (up to 2 properties), Pro and Premium
Task checklists

Reusable task lists that can be marked complete.

Available

Task checklists whose items cleaners confirm as complete

Plan: Basic (up to 2 properties), Pro and Premium
Photo requirements

Requesting or requiring photos as task-completion evidence.

With conditions

Cleaners submit photos or text feedback for task completion

Plan: Basic (up to 2 properties), Pro and PremiumPhoto submission is documented; an enforced mandatory-photo completion gate is not established.
Task notifications

Sending documented task assignment, change or completion notifications.

With conditions

In-app/email notifications; task SMS add-on on Basic/Pro

Plan: Basic (up to 2 properties), Pro and PremiumBasic/Pro task SMS is an add-on; Premium includes task SMS. Guest SMS pricing is separate.
Maintenance tasks

Recording or assigning maintenance work; distinguish generic reminders.

Available

Create/assign maintenance tasks and track completion

Plan: Plan not confirmed
Cleaning integrations

Named external cleaning/turnover connections and documented dependencies.

With conditions

Authorize a Turno integration and link selected properties for cleaning

Plan: Plan not confirmedTurno account/service; exact Hostex base-plan eligibility is not established by the guide.
08 / Check-in & smart access
Checkin instructions

Delivering guest check-in information at documented reservation stages.

With conditions

Send reservation-specific check-in guides and code shortcodes

Plan: Pro and PremiumChannel conversation restrictions may require initiating the conversation; Booking.com can block guide links.When a security deposit is configured, guests must pay it before viewing the address, door-lock code and other check-in information.
Guest portal

A guest-facing reservation page or portal; specify actions available.

With conditions

Mobile-browser guest guide with arrival info, ID and deposit steps

Plan: Pro and PremiumWhen a security deposit is configured, guests must pay it before viewing the address, door-lock code and other check-in information.
Lock integrations

Named smart-lock platforms supported via native or third-party connections.

With conditions

TTlock on Basic; broader smart lock integrations on Pro/Premium

Plan: Basic (up to 2 properties), Pro and PremiumCompatible lock account/hardware required; verify individual brand/model.
Automatic lock codes

Creating reservation-specific lock codes automatically, with hardware/service conditions.

With conditions

Generate a unique reservation code three days before check-in

Plan: Basic (up to 2 properties), Pro and PremiumBasic: TTlock; Pro/Premium: compatible supported integrations.
Code scheduling

Setting code validity to documented check-in/check-out times.

With conditions

Reservation codes valid from check-in to check-out

Plan: Basic (up to 2 properties), Pro and PremiumCompatible connected smart lock; Basic limited to TTlock.
Code delivery

Sending reservation access codes to guests through documented channels.

With conditions

Deliver codes in triggered messages or guest check-in guides

Plan: Basic (up to 2 properties), Pro and PremiumConnected compatible lock; Basic supports triggered messages, while built-in guest guidebooks require Pro/Premium.
Access extra costs

Additional software or integration charges for smart access; hardware cost separate.

With conditions

No additional Hostex fee advertised for smart-device integrations

Plan: Basic (up to 2 properties), Pro and PremiumHardware, lock/provider account and third-party service costs are not included; Basic limited to TTlock.
09 / Reports & accounting
Booking reports

Reports about reservation activity; specify documented measures.

Available

Reports with property/channel booking income and costs

Plan: Basic (up to 2 properties), Pro and Premium
Occupancy reports

Occupancy reporting and documented date/property filters.

Available

Occupancy, ADR and RevPAR by property, channel and period

Plan: Basic (up to 2 properties), Pro and Premium
Revenue reports

Revenue reporting and supported measures; do not equate to financial accounting.

With conditions

Revenue and net-cost reporting; monthly report on Pro/Premium

Plan: Pro and PremiumMonthly reports exclude current month, prorate cross-month nights and need manual regeneration.
Owner statements

Statements for property owners, including documented income/expense scope.

Available

Automated monthly PDF owner reports with fee/category settings

Plan: Pro and Premium
Expense tracking

Recording property or reservation expenses inside the product.

Available

Record income/expenses and link entries to reservations

Plan: Basic (up to 2 properties), Pro and Premium
Accounting integrations

Named external accounting connections and documented scope.

With conditions

Clearing accounting integration for reservation and transaction data

Plan: Basic (up to 2 properties), Pro and PremiumSeparate Clearing account/service; provider charges may apply.
Report exports

Exporting reporting outputs in documented formats.

With conditions

Statistics spreadsheets, transaction CSV and monthly CSV reports

Plan: Basic (up to 2 properties), Pro and PremiumMonthly reports require Pro/Premium; export format depends on report.
10 / Team & owner access
Team users

Additional staff accounts and any documented seats or plan limits.

With conditions

Team accounts and assigned roles

Plan: Basic (up to 2 properties), Pro and PremiumBasic has up to 2 team roles; no explicit Pro/Premium maximum established.
User permissions

Configurable permissions or predefined access roles.

With conditions

Customize feature permissions for pricing, calendars and messaging

Plan: Basic (up to 2 properties), Pro and PremiumBasic limited to 2 team roles.
Property scoped access

Restricting a user's access to selected properties.

With conditions

Restrict team access to selected properties/rooms

Plan: Basic (up to 2 properties), Pro and PremiumBasic limited to 2 team roles.
Owner portal

Owner-facing access to documented property, booking or financial information.

Available

Dedicated owner accounts limited to their own listings

Plan: Plan not confirmed
Mobile app

Documented native mobile app availability; responsive website separate.

Available

Native iOS and Android app for calendar, bookings, messages and tasks

Plan: Basic (up to 2 properties), Pro and Premium
11 / Integrations & data access
Public API

A documented API for external developers; channel API connections alone do not establish this.

With conditions

Public documented API for property/reservation management

Plan: Pro and PremiumAuthenticated API access; documented contracts, not a live-operation test.
API access conditions

Who may use the developer API and subscription, approval or access restrictions.

With conditions

Generate a Hostex access token; Basic/expired subscription can return 420

Plan: Pro and PremiumPro/Premium subscription and account permissions; partner OAuth has its own authorization flow.
Webhooks

Documented outbound event notifications for external integrations.

With conditions

Reservation, message, calendar and review event callbacks

Plan: Pro and PremiumPricing matrix shows webhook on all plans, but management API is Pro/Premium; Basic callback entitlement should be confirmed.Thin notifications require API re-fetch; no delayed replay guarantee.
Zapier

Officially documented Zapier integration, with triggers/actions or plan conditions.

Not confirmed

Plan: Plan not confirmed
Data export

Documented portability of product data beyond calendar feeds; identify datasets and formats.

With conditions

Export statistics spreadsheets and income/expense CSV reports

Plan: Basic (up to 2 properties), Pro and PremiumReport exports establish those datasets, not complete account portability; API bulk access requires Pro/Premium.
12 / Setup & support
Onboarding

Documented onboarding assistance and whether optional or separately paid.

Available

Guided onboarding; Premium adds priority onboarding services

Plan: Basic (up to 2 properties), Pro and Premium
Data migration

Documented assistance or tools for importing data from another system.

With conditions

Documented channel migration workflow with manual reconstruction steps

Plan: Plan not confirmedRecreate manual OTA bookings/blocks before connecting; channel historical import limits apply.
Help center

Public documentation or help resources; availability is not support-quality proof.

Available

Public searchable help center and API reference

Plan: Basic (up to 2 properties), Pro and Premium
Email support

Documented support by email and any tier restrictions; no response-time inference.

Available

Email support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium
Chat support

Documented live or in-app support chat; distinguish AI bot/self-service.

Available

Live-chat support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium
Phone support

Documented support by telephone and any tier or geography restrictions.

Not confirmed

Plan: Plan not confirmed
13 / API capabilities
Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row.
Documented API versions

Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee.

With conditions

OpenAPI schema 3.0.0; Hostex API /v3 server

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.
API authentication

Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate.

With conditions

Hostex-Access-Token API key in request header

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.
Read property records

An explicit API operation retrieves property records.

With conditions

GET /properties retrieves property records

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.
Read reservation records

An explicit API operation retrieves reservation or booking records.

With conditions

GET /reservations retrieves reservations with filters

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.The default reservation search returns reservations whose check_out is within 180 days.
Create reservations

An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow.

With conditions

POST /reservations creates a direct-booking reservation

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Direct booking creation; not creating an OTA booking.
Update reservations

An explicit API operation modifies reservation fields; specify field and channel limits.

With conditions

PATCH /reservations/{stay_code} updates stay details

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation/stay attributes; cancellation uses a separate direct-booking endpoint.
Read guest data

An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms.

With conditions

Guest details embedded in GET /reservations records

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation guest data only; no independent guest-database read endpoint established.
Update guest records

An explicit operation updates guest records, rather than merely booking contact fields.

Not confirmed

Plan: Pro and PremiumReservation guest/contact fields can be updated, but an explicit operation updating independent guest records was not established.Authenticated Hostex access token; public documentation does not establish live account eligibility.
Read guest messages

An explicit API operation reads guest messages or message-thread details.

With conditions

GET /conversations and conversation details retrieve messages

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.
Send guest messages

An explicit API operation adds or sends guest messages; access restrictions remain separate.

With conditions

POST /conversations/{conversation_id} sends a message

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Channel message restrictions; non-idempotent send can have uncertain delivery after timeout.Per conversation thread: 5 messages/5 seconds, 10/minute, 30/30 minutes, 60/2 hours and 120/day, in addition to account/token/endpoint limits.
Read nightly rates

An explicit rate read operation or nightly price fields in a calendar response.

With conditions

POST /listings/calendar queries dated listing prices

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.start_date must be within one year and end_date within three years.
Update nightly rates

An explicit API operation writes nightly rates; distinguish from rate calculation.

With conditions

POST /listings/prices submits dated channel prices

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Asynchronous submission; API success does not confirm channel update.POST /listings/prices end_date is limited to three years.
Read availability calendar

An explicit API operation retrieves date availability or calendar nights.

With conditions

GET /availabilities reads property date availability

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.property_ids accepts at most 100 properties; start_date must be within one year and end_date within three years.
Read payment records

An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this.

Not confirmed

Plan: Plan not confirmed
Read refund records

An explicit API operation retrieves refund records; no ability to issue refunds inferred.

Not confirmed

Plan: Plan not confirmed
Read owner records

An explicit API operation retrieves property-owner records.

Not confirmed

Plan: Plan not confirmed
Custom data fields

Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences.

With conditions

GET/PATCH /reservations/{stay_code}/custom_fields

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Reservation/stay custom fields only; definitions are configured by the operator.
Manage webhook subscriptions

Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints.

With conditions

GET/POST /webhooks; PATCH/DELETE individual webhook

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Callback delivery does not offer indefinite retries/replay; re-fetch authoritative records.
Documented throttling response

A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence.

With conditions

Rate-limit error_code 429 inside HTTP 200, with Retry-After

Plan: Pro and PremiumAccount-wide and per-endpoint windows; access-token caps may add limits.Per conversation thread: 5 messages/5 seconds, 10/minute, 30/30 minutes, 60/2 hours and 120/day, in addition to account/token/endpoint limits.
Reservation pagination

Documented parameters that page reservation collections, including declared defaults or maximums.

With conditions

Reservation query uses offset and limit; maximum 100 records

Plan: Pro and PremiumAuthenticated Hostex access token; documented API interface only.Default offset 0/limit 20; ordering by chosen key remains descending.

Plans and modules

Basic

Up to 2 properties; TTlock smart-lock integration; up to 2 team roles. SMS task notifications are an add-on.

Pro

Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on.

Premium

Includes Pro; adds custom integrations and priority onboarding. Pricing calculator publishes rates; contact-sales route applies.

Limitations and requirements

  • Basic supports up to two properties and limits smart-lock integrations to TTlock; Vrbo, Open API and automated cleaning are Pro/Premium.
  • iCal refreshes twice hourly and supplies booked markings rather than full reservation records.

Setup

Connect and map channel listings to Hostex properties; recreate manual OTA bookings and blocks before migration.

Connections

Airbnb and Booking.com direct connections are in Basic; Vrbo and public API access require Pro or Premium.

Hosting workflow

A documented option for operators seeking combined messaging/calendar/task workflows; larger portfolios and Vrbo require a higher tier.

Before you decide

Check the plan matrix, migration history limits, SMS/service fees and compatible lock hardware. Published features are not hands-on performance tests.

Common questions

Frequently asked questions

Does Basic include Vrbo?

No. The current matrix places Vrbo in Pro and Premium; Basic is limited to two properties.

What is the monthly rate?

For one property, the current public USD calculator lists Basic at $7.30/month, Pro at $10.40/month and Premium at $15.70/month. Annual subscription monthly equivalents are $4.90, $7.00 and $10.50; portfolio quantity changes rates. Premium directs buyers to contact sales. Processor and additional-service charges are separate.

Are SMS task notifications included?

The matrix labels task SMS an add-on for Basic and Pro, and included in Premium. Guest SMS, WhatsApp and screening have separately published usage charges.

Sources & research

Structured data reviewed: View details

Source dates and limitations vary; documented interfaces do not establish live operational testing.

Review sources

CapterraRating 4.9 / 5 · 23 reviews
TrustpilotTrustScore 4.7 / 5 · 258 reviews
G2Rating 3.3 / 5 · 2 reviews
GetAppRating 4.9 / 5 · 23 reviews
Software AdviceRating 4.9 / 5 · 23 reviews

Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.

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