Hospitable vs Hostaway vs ResNexus

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Property-count groups on the website are not plan names. Check which tools and contract terms your quote includes.

Plan: Essentials / Premier

• Premier adds advanced cleaning tools and owner statements. Check extra service fees.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• One listing leads to a waitlist. We could not confirm a maximum property count.

• We could not confirm a maximum unit count for either plan. Prices depend on units and season.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• We could not confirm a full monthly or yearly account price. Ask about add-on and transaction fees too.

Plan: Essentials / Premier

• We could not confirm a full account price for your selected properties.

Plan: Professional / Mogul

• Direct Basic and Direct Premium have different fees. These are not fees for every booking site.

Details: Ask for a quote and check what is included.

Plan: Essentials / Premier

• Booking-site commissions and payment fees still apply.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Pro website lists $49/month. Dynamic Pricing charges per activated listing. Smart Locks charges per matched device. Check the full quote.

Details: Optional services

• Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.

Details: Mogul trial

Plan: Essentials / Premier

• Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.

Plan: Essentials / Host / Professional / Mogul

Plan: Essentials / Premier

• Building a website can have separate setup and monthly hosting fees.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Setup and the details you can share may differ by booking site. Check your custom plan terms.

Plan: Essentials / Premier

• Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Setup and the details you can share may differ by booking site. Check your custom plan terms.

Plan: Essentials / Premier

• Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Setup and the details you can share may differ by booking site. Check your custom plan terms.

Plan: Essentials / Premier

• Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

Plan: Essentials / Host / Professional / Mogul

• Imports blocked dates. Guest and payment details depend on what the outside calendar shares.

Details: Ask for a quote and check what is included.

• Only future events are imported. Blocked dates may appear as bookings. Details depend on the outside calendar. Prices do not sync.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• Shares future bookings. Money and contact details depend on the user’s permissions. A Hostaway feed cannot link two Hostaway listings.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• The booking site and your contract decide which prices and listing details sync. iCal does not sync prices.

Plan: Essentials / Premier

• Ask which details sync and how often.

Plan: Essentials / Host / Professional / Mogul

• Airbnb limited connections cannot send these updates.

Details: Ask for a quote and check what is included.

• Set up both directions. Update speed depends on whether the connection uses API, XML or iCal.

Plan: Essentials / Premier

• Ask which details sync and how often.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• Link each listing correctly and set up both directions. The details imported depend on the connection.

Plan: Essentials / Premier

• Ask which details sync and how often.

Plan: Essentials / Host / Professional / Mogul

• Connect a supported booking site first.

Details: Ask for a quote and check what is included.

• Supported messages depend on the site and connection contract.

Details: Text & Guest Messaging service

• The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.

Details: Essentials / Host / Professional / Mogul: iCal import

• It does not import past bookings. Other details depend on what that calendar shares.
• To share dates back, you need a separate calendar export.

Details: Ask for a quote and check what is included.

• iCal updates at intervals and only covers open dates. Built-in API links can do more. Sending listing content may need its own booking site contract.

Plan: Essentials / Premier

• ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Filter properties and change bookings or date rules. Supported fields vary by booking site.

Plan: Essentials / Premier

• ResNexus advertises drag-and-drop booking and price changes.

Plan: Host / Professional / Mogul

• Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
• Handle payments for manual bookings outside Hospitable.
• For bookings from booking sites, you can only change notes and check-in or check-out times.
• This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

Details: Ask for a quote and check what is included.

• Check how payments and booking-site updates work. Not all sites support the same actions.

Plan: Essentials / Premier

• Phone bookings can sit alongside direct online and booking-site reservations.

Plan: Host / Professional / Mogul

• Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
• Handle payments for manual bookings outside Hospitable.
• For bookings from booking sites, you can only change notes and check-in or check-out times.
• This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

Details: Ask for a quote and check what is included.

• The booking site and booking status may limit changes. Check the saved booking and dates on linked sites.

Plan: Essentials / Premier

• Check which fields can change and each booking site’s rules.

Plan: Host / Professional / Mogul

• Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
• Handle payments for manual bookings outside Hospitable.
• For bookings from booking sites, you can only change notes and check-in or check-out times.
• This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

Details: Ask for a quote and check what is included.

Access: Approved Availability Exchange booking-site partners

• We do not know who can cancel in the website. Check the rules for each booking site too.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• Rules for selected dates override defaults. Sharing changes with booking sites depends on the connection.

Plan: Essentials / Premier

• Check whether this also blocks direct bookings.

Details: Check which plan includes this.

• Ask Hospitable support for help.
• Add your properties first. Their names must match the file.

Details: Ask for a quote and check what is included.

• Support must turn this on, and you need admin access. Import up to 500 bookings at a time. They become direct bookings. Duplicate booking-site records can cause double bookings. Other automatic tasks may still run.

Details: Check whether your subscription includes this.

• Check supported software, file formats, past-booking coverage and fees before moving.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• The main guest is recorded when the booking is made. Other adult guests appear after the form is sent in. Native ID collection does not prove documents are genuine.

Plan: Essentials / Premier

• Check which fields you can save and export.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• Choose visible or all reservation fields. Guest-data export relies on the Online Check-In Form being enabled. This is not a full-system backup.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• Only open dates change. Booked dates are skipped.

Plan: Essentials / Premier

• Automatic prices can account for busy dates and quieter periods.

Plan: Host / Professional / Mogul

• Dynamic Pricing fees and limits apply.
• Choose your ideal and shortest stays. You can set them by day of the week.

Details: Ask for a quote and check what is included.

• Default listing settings apply to future dates as they open. For dates already open to bookings, update the calendar. Rules for specific dates take priority.

Plan: Essentials / Premier

• Set rules for the property. How they reach booking sites varies.

Plan: Host / Professional / Mogul

• Dynamic Pricing fees and limits apply.
• Choose a lower stay minimum for gaps that are too short for your normal rules.

Details: Ask for a quote and check what is included.

• Set the smallest gap and how far ahead to look. Manual changes turn the rule off for those dates. A multi-unit group needs a gap in every unit.

Details: Check which plan includes this.

• Set up Direct discounts separately. Airbnb promotions do not carry over.
• Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.

Details: Ask for a quote and check what is included.

• Support differs by booking site. Custom day counts for monthly discounts apply to Hostaway direct, website and Google Vacation Rentals bookings.

Plan: Essentials / Premier

• Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.

Details: Check which plan includes this.

• Set up Direct discounts separately. Airbnb promotions do not carry over.
• Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.

Details: Ask for a quote and check what is included.

• You add the listed custom discounts by hand after booking. Use them for Hostaway direct and website bookings. They do not apply on their own before booking on every travel site.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Pay for each listing you turn on. Manual calendar prices stay in place. Limited market data can produce the same price across dates. Higher rental income is not independently confirmed.

Plan: Essentials / Premier

• Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.

Plan: Host / Professional / Mogul

• You need a PriceLabs account and a working connection. Its fees are separate.
• We could not confirm other pricing services.

Details: Ask for a quote and check what is included.

• Use a separate PriceLabs account. Connect it with the access details from Hostaway’s marketplace. Prices are sent every 24 hours. PriceLabs does not open or block dates. Check its plan and fees.

Details: External pricing connections

• You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Setup and tools vary by channel. Ask which messages your account supports and what they cost.

Details: Text & Guest Messaging service

• This is sold as a separate messaging service. Check included sites and plan fees.

Plan: Essentials (limited) / Host / Professional / Mogul

• Essentials has fewer message rules. Messages must include the guest portal link.
• On Essentials, you cannot turn off the new-booking message or remove its required text.

Details: Ask for a quote and check what is included.

• Timing can be offset by up to 60 days. Booking.com messages stop seven days after check-out or cancellation. Booking-site email aliases may expire.

Plan: Essentials / Premier

• Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.

Plan: Essentials (limited) / Host / Professional / Mogul

• Essentials has fewer message rules. Messages must include the guest portal link.
• On Essentials, you cannot turn off the new-booking message or remove its required text.

Details: Ask for a quote and check what is included.

• Payment Success works for charges managed through Hostaway. For payments taken by booking sites, use payment-status rules.

Plan: Essentials / Premier

• We could not confirm a tool to make custom rules for every booking event.

Plan: Host / Professional / Mogul

• The question must match your rule. Turn on automatic sending if you want replies sent for you.
• Rules cover selected question topics, booking stages, properties and booking sites.

Details: Ask for a quote and check what is included.

• Rules usually must match when an event starts a task. Reservation and Always settings can check again. Extra rules cannot be changed once created.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Write your saved messages and set their format for each channel.

Plan: Essentials / Premier

• We could not confirm shared templates for every booking site and text-message channel.

Plan: Essentials / Host / Professional / Mogul

• Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
• Paid plans have no limit on Suggest with AI.
• Mogul automatic replies are a separate option.

Details: Ask for a quote and check what is included.

• Turn on AI Replies and add the facts it should use. Missing facts may stop it from writing a draft. Ask what it costs for your account.

Plan: Mogul

• Turn on Auto Reply.
• Choose the timing, properties and topics. It will not reply if it lacks details or the topic is blocked.

Details: Ask for a quote and check what is included.

• Choose Auto-reply for each rule you want. It sends without waiting for approval. Set up and test the saved knowledge first.

Details: Asksuite connection

• Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.

Plan: Essentials / Host / Professional / Mogul

• Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
• Paid plans have no limit on Suggest with AI.
• Mogul automatic replies are a separate option.

Details: Ask for a quote and check what is included.

Details: Ask for a quote and check what is included.

• Hostaway lists inbox translation across channels. We could not confirm all supported languages or usage limits.

Details: Ask for a quote and check what is included.

• Ask about activation, supported countries and message fees.

Details: Text & Guest Messaging service

• Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.

Details: Professional / Mogul: Direct booking guest emails

• Direct booking fees apply.
• Booking emails use fixed Hospitable text and branding. You cannot edit them like emails in the inbox.

Details: Ask for a quote and check what is included.

• Booking-site email aliases may stop working after a set time. This can limit later contact with guests.

Plan: Essentials / Premier

• Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• The basic website is included. Pro lists $49 per month. Direct-booking fee descriptions conflict, so ask which fees apply.

Details: Website service

• Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• You need a published Hostaway booking website. Each page allows one calendar widget. You cannot embed the booking website itself in an iframe.

Plan: Professional / Mogul

• You need to own the web address, set up its DNS records and publish the Direct site.
• Direct booking fees apply.

Details: Ask for a quote and check what is included.

• Change DNS records with your web-address provider. The address costs extra. Setup for the standard website can take up to 48 hours.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• Each service needs its own account and charges fees. Deposit holds and renewal options differ.

Details: Payment processing / external connections

• Check provider eligibility, account setup and payment fees.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• Exclude sites that collect the guest’s payment themselves. The balance adjusts after price changes or charges you make by hand.

Details: Check whether your subscription includes this.

• The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.

Plan: Professional / Mogul

• Usually charged two days before arrival. This is not damage insurance.

Details: Ask for a quote and check what is included.

Plan: Professional / Mogul

• Direct Basic does not return Stripe processing fees.

Details: Ask for a quote and check what is included.

• This applies when you manage payment, not when Airbnb collects it. You cannot make Braintree/Authorize.net refunds in this dashboard. Refunds do not update Total Paid.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• Set up the agreement and guest steps. Whether it is legally binding is not confirmed.

Plan: Premier

• Check the signing tools, templates and contract process.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

• You need a separate Autohost account, API link and message rules. A manager must review flagged cases. ID on a check-in form does not prove the ID is real.

Plan: Professional / Mogul

Details: Ask for a quote and check what is included.

Plan: Essentials / Premier

• The booking tool is included. Payment fees and optional services can cost extra.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Apply an auto-task to one channel or all channels. Use Create tasks to apply it to existing bookings. Changing task times by hand stops later booking-time updates.

Plan: Host / Professional / Mogul

• Invite each teammate and choose their properties and tasks.
• We could not confirm teammate portal access on Essentials.

Details: Ask for a quote and check what is included.

• Set their listing and tool permissions. Admins can see all listings and tools.

Details: Premier / Housekeeping Pro

• Housekeeping Pro shows unit readiness. Check the role settings.

Details: Check which plan includes this.

• Older task guides show a different process.

Details: Ask for a quote and check what is included.

• Check off each item. You cannot change the order while making the list or after saving it.

Details: Check whether your subscription includes this.

• Premier includes Housekeeping Pro. Check which plan includes the checklist steps.

Details: Check which plan includes this.

• Use the Tasks App. Older guides give different instructions.

Plan: Essentials / Host / Professional / Mogul

• Essentials supports email and calendar alerts where set up, but not text messages.
• Text alerts need a teammate set up on Host, Professional or Mogul.

Details: Ask for a quote and check what is included.

• Reminders run at 8 am on the task day, in the listing’s time zone. Same-day bookings have a separate rule. Chosen supervisors get alerts when tasks start or end more than 30 minutes late.

Details: Snapfix connection

• These are for outside repair workflows. Built-in cleaning alerts are not confirmed.

Details: Check which plan includes this.

Details: Ask for a quote and check what is included.

• Contact support to activate recurring tasks. Tasks are created up to one month ahead. Tasks edited by hand may stop receiving later changes.

Details: Snapfix connection

• You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.

Plan: Host / Professional / Mogul

• You need a Turno account and a working connection. Turno fees may apply.

Details: Ask for a quote and check what is included.

• You need a separate Turno account and must link properties. Its fees and terms apply. Cleaning jobs appear in Turno, not Hostaway.

Details: Snapfix connection

• You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.

Plan: Essentials (limited) / Host / Professional / Mogul

• Essentials has fewer message rules. Messages must include the guest portal link.
• On Essentials, you cannot turn off the new-booking message or remove its required text.

Details: Ask for a quote and check what is included.

• Showing the door code, Wi-Fi details or address can depend on conditions. These can include payment, an agreement, preauthorization, a completed form or time. If no conditions are set, the details stay visible.

Plan: Essentials / Premier

• Essentials includes one welcome email. Check extra email sequences and text-message fees.

Plan: Essentials / Host / Professional / Mogul

• Booking and payment tools for Direct require Professional or Mogul.
• Essentials shows guests an offer to buy Trip Insurance. You cannot remove it.

Details: Ask for a quote and check what is included.

• It can show instructions, balances, extras and receipts. After checkout, you cannot add or update a card. Payment links are a separate option.

Check plan: Plan access is unclear. Confirm before buying.

• A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.

Plan: Professional / Mogul

• Compatible lock model

Details: Ask for a quote and check what is included.

• You need compatible devices, the provider’s permission and accepted payment terms. Do not use Smart Locks and RemoteLock for the same lock at the same time.

Details: Door lock service / external connection

• You need supported hardware and an active service. Provider fees apply. Features vary by lock model.

Plan: Professional / Mogul

• Compatible lock model

Details: Ask for a quote and check what is included.

• Device limits apply. A booking with several units needs codes added by hand. Save and sync does not create deleted booking codes again on its own.

Details: ResNexus Wi-Fi Door Locks

• ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.

Plan: Professional / Mogul

• Compatible lock model

Details: Ask for a quote and check what is included.

• Early setup and activation depend on the lock. Booking changes update access times. Canceling a booking ends access.

Details: ResNexus Wi-Fi Door Locks

• This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.

Plan: Professional / Mogul

• Compatible lock model

Details: Ask for a quote and check what is included.

• A default listing code is used only when a reservation has no door code. Lock-side edits do not sync back to Hostaway.

Details: ResNexus Wi-Fi Door Locks

• ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.

Plan: Professional / Mogul

• Check how many devices you need.
• The number included and extra fees depend on your plan. Buy the hardware separately.

Details: Ask for a quote and check what is included.

• Monthly prices depend on the number of devices. We could not confirm the currency, so ask for a quote. Nuki also needs a device plan and keypad.

Details: Door lock service

• Buy supported hardware separately. Check installation fees and the full account cost.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• Choose visible or all reservation fields. Guest-data export relies on the Online Check-In Form being enabled. This is not a full-system backup.

Plan: Essentials / Premier

• Check which report fields can be exported.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• Reports by date can include blocked dates. Multi-unit bookings count dates for each booking, not dates multiplied by the number of units.

Plan: Essentials / Premier

• Calculations, filters and account settings can affect the results.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• The figures depend on your chosen formula. They are not always net profit.

Plan: Essentials / Premier

• Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.

Plan: Mogul

Details: Ask for a quote and check what is included.

• Totals depend on your formulas. Statements do not replace accounting invoices.

Plan: Premier

• Check how much you can change the statements and whether owner payments are supported.

Details: Mogul: Hospitable Accounting

• Set up accounting for your business and properties.
• Add one-time or repeating costs in Hospitable Accounting.

Details: Ask for a quote and check what is included.

• Enter costs as negative amounts and extras as positive amounts. Refresh owner statements after changes. Changing a finished task does not change its saved cost.

Plan: Mogul

• You need a QuickBooks account and a Hospitable Business.
• Use the same currency for both, or turn on support for multiple currencies.
• Xero is planned, but is not listed as available.

Details: Ask for a quote and check what is included.

• You need a separate QuickBooks plan. Ask about connection fees and which accounting tasks are supported.

Plan: Essentials / Premier

• Both plans include QuickBooks exports. Check the connection service, setup and extra fees.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• We do not know if every report can be saved as a PDF.

Plan: Essentials / Premier

• We could not confirm CSV or PDF downloads for every report.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• The main account owner controls account-wide alert settings. Admins can manage their own alerts.

Details: Check whether your subscription includes this.

• Check the number of users, roles and extra-user fees.

Details: All plans

Details: Ask for a quote and check what is included.

• Admins can see all listings. Anyone who can view the inbox can also send messages. Remove inbox access to stop sending.

Details: Premier / Housekeeping Pro

• Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.

Details: All plans

Details: Ask for a quote and check what is included.

• Admins can see all listings. Owners of one unit in a multi-unit group can see the group’s calendars and bookings.

Details: Check whether your subscription includes this.

• Check account setup and which current plan includes it.

Plan: Mogul

Details: Ask for a quote and check what is included.

• An owner assigned to a child unit can see the whole multi-unit group. Use standalone or cross-linked listings if you need separate access.

Plan: Host / Professional / Mogul

• Invite the user and choose their tools and properties.
• Inbox access is needed for push alerts.
• We could not confirm app access on Essentials or access for other user types.

Details: Ask for a quote and check what is included.

• We do not know if all desktop tools work in the app.

Details: Check whether your subscription includes this.

• Check which plan includes it and which desktop features it supports.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• You need an account ID/API key and a partner choice. The generic Hostaway Public API choice supports tools outside the marketplace. At least one listing is required.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Partners need approval and certification before using live property data.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• You must choose a partner. A generic public API option is available. Access tokens last at most 24 months. Renewal every 12 months is recommended. Fees and plan qualification need checking.

Access: Approved Availability Exchange partners only. Each property must approve access.

• The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• The admin sets up at least one event. They can also filter by listing or channel. Owner-stay updates have limits. Fields that arrive later may need to be fetched through the API.

Plan: Host / Professional / Mogul

• You need a Zapier account. Approve its connection to Hospitable.

Details: Ask for a quote and check what is included.

• You need a paid Hostaway plan, main-owner access, API details and a Zapier account. Zapier fees may apply.

Details: Professional / Mogul for full metrics

Details: Ask for a quote and check what is included.

• Choose visible or all reservation fields. Guest-data export relies on the Online Check-In Form being enabled. This is not a full-system backup.

Details: Check whether your subscription includes this.

• Check full-account exports, attachments, file formats and how long data stays available after leaving.

Plan: Essentials / Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• Agree on setup work, data moving, fees and timing in your quote.

Plan: Essentials / Premier

• Ask for a quote that covers the work, timing and any service fees.

Details: Check which plan includes this.

• Ask Hospitable support for help.
• Add your properties first. Their names must match the file.

Details: Ask for a quote and check what is included.

• Use the template and fill in its required fields. One error stops the whole batch. Imported dates block availability. Check automation and payment settings before moving data.

Details: Check whether your subscription includes this.

• Check supported software, past bookings and any fields that will not transfer.

Details: All tiers

Details: All visitors

• Guides cover setup and daily tasks. Check each guide’s date and account requirements.

Plan: Essentials / Premier

• Click the help button in the back office. Some learning guides are public; full account help needs access.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

• We could not confirm a general email response time.

Plan: Essentials / Premier

• Email [email protected]. We could not confirm a guaranteed reply time.

Plan: Host / Professional / Mogul

Details: Ask for a quote and check what is included.

Plan: Essentials / Premier

• Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.

Details: Check that your plan lets you connect your own software.

Details: You need an account with API access. Ask for a quote.

Details: Check that your plan lets you connect your own software.

Details: Ask for a quote and check what is included.

• You need the account ID and secret key. Tokens expire no later than 24 months after creation.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Use the approved partner username and passkey from an allowed IP address.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.

Details: You need an account with API access. Ask for a quote.

Access: Approved Availability Exchange partners only. Each property must approve access.

• GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.

Details: You need an account with API access. Ask for a quote.

• Use includeResources=1 to include customFieldValues, reservationFees, reservationUnit and hostProxyEmail.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• Vendor tokens need reservation:write permission.
• Manual bookings only. Dates cannot overlap an existing booking.
• Creates manual bookings. A personal access token can skip minimum stays and date blocks. It cannot book dates that already have a booking.

Details: You need an account with API access. Ask for a quote.

• Only channelId 2000, 2002 or 2020 is accepted. We do not know if the same actions are available in the app.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• You need reservation:write permission. Booking type and ownership rules apply.
• For Direct and booking-site bookings, change only notes and check-in or check-out times. Manual bookings may allow more changes. This depends on the token and who made the booking.

Details: Ask for a quote and check what is included.

• You cannot change listingMapId. Cancellation uses a separate API action. We do not know if it can issue refunds.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• Request include=guest. This does not give you a separate guest directory.

Details: Ask for a quote and check what is included.

• Guest details are part of booking records. We could not confirm a separate guest directory.

Details: Check that your account lets connected software do this.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• You need message:read permission.
• Read each booking’s messages at most two times per minute.

Details: Ask for a quote and check what is included.

• Results normally include sent messages. Use includeScheduledMessages for other statuses. Use limit and offset to move through result pages.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• Send at most two messages per minute for each booking.
• Each vendor or personal-token user can send 50 messages per five minutes.

Details: Ask for a quote and check what is included.

• Each account can make 30 requests per minute. Supported booking-site messages and email depend on the conversation.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• You need property:read and calendar:read permissions.
• Each vendor or personal-token user can make 1,000 calendar requests per minute.

Details: Ask for a quote and check what is included.

• Calendar records include price, minimumStay and maximumStay. You need account access and must choose the property and dates.

Access: Approved Availability Exchange partners only. Each property must approve access.

• The property must share access. The start and end dates both mean stay nights, not checkout.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• You need property:read and calendar:write permissions.
• Change prices up to 1,095 days ahead. Use the currency’s base units. Updates may finish after the request returns.

Details: Ask for a quote and check what is included.

• Send date ranges or a batch of up to 200 date intervals.

Access: Approved Availability Exchange partners only. Each property must approve access.

• Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• You need property:read and calendar:read permissions.
• Each vendor or personal-token user can make 1,000 calendar requests per minute.

Details: You need an account with API access. Ask for a quote.

• Use includeResources=1 to include bookings. Otherwise the bookings list is empty.

Access: Approved Availability Exchange partners only. Each property must approve access.

• GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.

Plan: Host / Professional / Mogul

• You need transaction:read permission.
• Reconnect Airbnb if you first approved access before January 12, 2024.
• These are payout records, not every payment made by a guest.
• Records include the booking site, type, amount, paid-out amount and payout details.

Details: Ask for a quote and check what is included.

• Filter paymentProvider by Stripe, Braintree, Authorize.net or offline. We do not know if the API can create online charges.

Details: Check that your account lets connected software do this.

Plan: Mogul

• Your software needs permission to connect.
• Use owner:read permission, or pat:read with a personal access token.

Details: Check that your plan lets you connect your own software.

• Your software needs vendor access and permission to connect.
• You need enrichment:write and enrichment:shortcode:[key] permissions.
• Request access separately for each supported shortcode.
• You can add guidebooks, stay agreements and door codes. You can also add offers for guests to buy extras.

Details: You need an account with API access. Ask for a quote.

• Use includeResources=1 to include customFieldValues. We do not know if the app offers the same tools.

Details: Check that your account lets connected software do this.

Details: Ask for a quote and check what is included.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.
• Messages and calendars have separate limits. We could not confirm one limit for all tools.

Details: Ask for a quote and check what is included.

Details: Check that your plan lets you connect your own software.

• Your software needs permission to connect.

Details: Ask for a quote and check what is included.

• A booking page has a default limit of 100 records. For bookings, offset is deprecated. Other list guides still show it. Do not assume every list uses the same way to get the next page.