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Guesty Lite vs Hospitable vs ResNexus

Compare Guesty Lite vs Hospitable vs ResNexus for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

Hospitable

Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.

Best for: Link guest messages and cleaning tasks to bookings.

ResNexus

Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.

Best for: Manage bookings and cleaning in one place.

Your properties

Compare features by plan.

Billing

Filter comparison featuresShowing all 110 detailed properties.

Area Only differences & unknowns

What matters to you

Guesty Lite

4.6 / 5Out of 2,185 reviews

Property management

Hospitable

4.2 / 5Out of 1,090 reviews

Property management

ResNexus

4.8 / 5Out of 433 reviews

Property management

Score

Score92

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Score92

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Score50

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At a glance / Prices for your properties

Properties

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.

The price depends on your units and seasons. We could not confirm a limit for each edition.

Overview

Guesty Lite combines booking-site tools, messages, a shared calendar and tasks.

Hospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings.

This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it.

Plans and add-ons

Guesty Lite

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

PriceOptimizer · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

LocksManager · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

Essentials

Check the selected property count and billing period.

Host

Check the selected property count and billing period.

Mogul

Check the selected property count and billing period.

Professional

Check the selected property count and billing period.

Essentials

Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included.

Premier

Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra.

1-property price for your selection

Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit.

Plan prices and conditions

Standard Lite: Price not confirmed

Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit.

LiteOptimizer: Price not confirmed

The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.

Plan: monthly total · USD 59

Plan prices and conditions

Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Plan prices and conditions

Essentials: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Premier: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Limits and requirements

Lite does not include the public developer API. Approved partner connections are separate.
Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.

Host allows up to two properties. The other listed plans allow unlimited properties.
Owner statements and the owner portal require Mogul.
Direct Basic charges the host 1%, plus payment processing fees. Premium lets you split fees or have the host pay them all.

We could not confirm the full plan price, maximum property count or yearly discount for your properties.
Messaging is a separate service. Its shared inbox names Airbnb, Expedia and ResNexus. We do not know if every online booking site has the same message features.
Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal is not confirmed.
Availability Exchange lets only travel site partners write booking data. Only partners for managing revenue can write rates. GetReservationDetails replaces the older GetReservation reporting function. The older function is due to retire in 2027.

Review sources

TrustpilotTrustScore 4.6 / 5 · 2,049 reviews

G2Rating 4.6 / 5 · 136 reviews

CapterraRating 4.7 / 5 · 144 reviews

TrustpilotTrustScore 3.9 / 5 · 674 reviews

G2Rating 4.8 / 5 · 272 reviews

GetAppRating 4.7 / 5 · 144 reviews

CapterraRating 4.8 / 5 · 431 reviews

TrustpilotTrustScore 2.9 / 5 · 2 reviews

GetAppRating 4.8 / 5 · 431 reviews

Software AdviceRating 4.8 / 5 · 431 reviews

01 / Plans & requirements

Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Guesty Lite

Plan: Lite

Available

Essentials; Host; Professional; Mogul

Plan: Essentials / Host / Professional / Mogul

Available

Essentials and Premier

Plan: Essentials / Premier

Premier adds advanced cleaning tools and owner statements. Check extra service fees.

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.

Available

Host: up to 2 properties. Other plans have no property limit.

Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.

Plan: Essentials / Host / Professional / Mogul

The price depends on your units and seasons. We could not confirm a limit for each edition.

We could not confirm a maximum unit count for either plan. Prices depend on units and season.

How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

With conditions

Pay per listing, monthly or yearly. Optimizer adds a booking fee.

Plan: Lite

Listed rates are starting prices. Ask for your account’s total.

Available

Paid plans charge a base fee, plus extra-property fees when they apply.

Plan: Host / Professional / Mogul

With conditions

Ask for a price based on unit count and season.

Plan: Essentials / Premier

We could not confirm a full account price for your selected properties.

Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Lite Optimizer adds 1% per booking.

Plan: Lite

This fee applies to Lite Optimizer. It is not confirmed for every Lite option.

With conditions

Fees depend on how guests book and pay.

Plan: Professional / Mogul

Direct Basic and Direct Premium have different fees. These are not fees for every booking site.

With conditions

ResNexus says it adds no commission to booking-site reservations.

Plan: Essentials / Premier

Booking-site commissions and payment fees still apply.

Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

PriceOptimizer, LocksManager and Damage Protection add-ons

Plan: Lite

Ask about add-on prices and fees for each transaction.

Available

Optional setup help, extra devices and some pricing tools cost extra.

Plan: Essentials / Host / Professional / Mogul

With conditions

Messages, websites and locks have separate fees.

Details: Optional services

Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.

Trial

Trial length and rules. A demo is different from a free trial.

Available

14-day free trial; no credit card or commitment

Plan: Lite

Available

14 days; no card required

Trial start: The trial starts when you create your account. There is no property limit.
Subscribing: When you sign up for a plan, the trial ends.
Dynamic Pricing: To turn it on, first sign up for a plan. This ends the main trial. Essentials has its own Dynamic Pricing trial.

Details: Mogul trial

With conditions

ResNexus advertises a risk-free offer and no long-term contract.

Plan: Essentials / Premier

Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.

Setup fees

One-time setup fees. A missing price does not mean setup is free.

We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.

Available

No required setup fee. You can pay for extra setup help.

Plan: Essentials / Host / Professional / Mogul

With conditions

ResNexus lists no setup fee for its property-management plans.

Plan: Essentials / Premier

Building a website can have separate setup and monthly hosting fees.

02 / Channels & sync

Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

With conditions

Connect to Airbnb.

Plan: Lite

Available

Connect to Airbnb.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect to Airbnb.

Plan: Essentials / Premier

Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

With conditions

Connect to Vrbo.

Plan: Lite

Available

Connect to Vrbo.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect to Vrbo.

Plan: Essentials / Premier

Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

With conditions

Connect to Booking.com.

Plan: Lite

Available

Connect to Booking.com.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect to Booking.com.

Plan: Essentials / Premier

Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.

iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import outside calendars as date blocks.

Check plan: Lite includes iCal; confirm this import tool.

Up to 10 calendar feeds per listing.
Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.

Available

Checks outside calendars about every 20 minutes.

Plan: Essentials / Host / Professional / Mogul

Imports blocked dates. Guest and payment details depend on what the outside calendar shares.

We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal.

iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share current and future bookings and blocked dates.

Check plan: Lite includes iCal; confirm calendar export.

Available

Share booking and task calendars.

Details: Check which plan includes this.

We could not confirm a calendar link you can share with another service.

Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Share prices with linked sites.

Plan: Lite

Supports Airbnb, Vrbo and Booking.com.

Available

Send prices to linked booking sites.

Details: Check which plan includes this.

With conditions

Send prices to linked booking sites.

Plan: Essentials / Premier

Ask which details sync and how often.

Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Share open and blocked dates with linked sites.

Plan: Lite

Supports Airbnb, Vrbo and Booking.com.

Available

Send open and blocked dates to linked booking sites.

Plan: Essentials / Host / Professional / Mogul

Airbnb limited connections cannot send these updates.

With conditions

Send open and blocked dates to linked booking sites.

Plan: Essentials / Premier

Ask which details sync and how often.

Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Sync bookings from linked sites.

Plan: Lite

Supports Airbnb, Vrbo and Booking.com.

Available

See bookings from linked sites in one calendar.

Details: Check which plan includes this.

With conditions

Manage bookings from linked sites.

Plan: Essentials / Premier

Ask which details sync and how often.

Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

Airbnb, Vrbo and Booking.com message threads

Plan: Lite

Email, text and WhatsApp may need extra accounts or fees. Check each service.

Available

Send and receive Airbnb, Vrbo and Booking.com messages

Plan: Essentials / Host / Professional / Mogul

Connect a supported booking site first.

With conditions

Airbnb and Expedia messages in the unified inbox

Details: Text & Guest Messaging service

The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.

Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

iCal updates usually arrive within one hour.

Check plan: Lite includes iCal; confirm these limits.

Use either iCal or a direct link for the same calendar. Using both can duplicate dates.
Imported entries block dates. You cannot edit them as guest bookings.

Available

Imports blocked dates from an outside calendar.

Details: Essentials / Host / Professional / Mogul: iCal import

It does not import past bookings. Other details depend on what that calendar shares.
To share dates back, you need a separate calendar export.

With conditions

Check which details each booking-site connection shares.

Plan: Essentials / Premier

ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.

03 / Reservations & calendars

Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Lite

Available

See your listings in one calendar.

Plan: Essentials / Host / Professional / Mogul

Available

See bookings in a calendar or grid.

Plan: Essentials / Premier

ResNexus advertises drag-and-drop booking and price changes.

Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add bookings yourself.

Plan: Lite

With conditions

Create manual bookings through an AI app.

Plan: Host / Professional / Mogul

Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
Handle payments for manual bookings outside Hospitable.
For bookings from booking sites, you can only change notes and check-in or check-out times.
This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

With conditions

Manage phone and direct bookings.

Plan: Essentials / Premier

Phone bookings can sit alongside direct online and booking-site reservations.

Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change stay times, booking status and guest counts.

Plan: Lite

Ask which date changes are allowed and which updates reach the booking site.

With conditions

Change manual bookings through an AI app.

Plan: Host / Professional / Mogul

Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
Handle payments for manual bookings outside Hospitable.
For bookings from booking sites, you can only change notes and check-in or check-out times.
This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

With conditions

Drag and drop bookings to change them.

Plan: Essentials / Premier

Check which fields can change and each booking site’s rules.

Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel bookings through quick actions.

Plan: Lite

Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.

With conditions

Cancel manual bookings through an AI app.

Plan: Host / Professional / Mogul

Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
Handle payments for manual bookings outside Hospitable.
For bookings from booking sites, you can only change notes and check-in or check-out times.
This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.

With conditions

Approved booking-site partners can cancel their own API bookings.

Access: Approved Availability Exchange booking-site partners

We do not know who can cancel in the website. Check the rules for each booking site too.

Calendar blocking

Block dates without making a paid guest booking.

With conditions

Block dates for maintenance or preparation.

Check plan: Lite includes Multi-Calendar; confirm date blocking.

Available

Block dates for owner stays, family visits or work.

Details: Check which plan includes this.

With conditions

Block selected dates on booking sites.

Plan: Essentials / Premier

Check whether this also blocks direct bookings.

Booking import

Move or import existing bookings. Check which sources and file formats are supported.

Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

Ask Hospitable support for help.
Add your properties first. Their names must match the file.

With conditions

Older guides describe a booking import during migration.

Details: Check whether your subscription includes this.

Check supported software, file formats, past-booking coverage and fees before moving.

Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

Save guest contact details and preferences.

Plan: Lite

Available

See past chats and details about returning guests.

Details: Check which plan includes this.

With conditions

Manage guest records.

Plan: Essentials / Premier

Check which fields you can save and export.

Booking export

Export booking records. Check which file formats are supported.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

Exports bookings only, with limited filters.
For a large export, you may need to narrow the results first.

Available

Download bookings as a CSV file.

Details: Professional / Mogul for full metrics

We could not confirm a full booking CSV export, its fields or date limits.

04 / Rates & booking rules

Seasonal rates

Set prices for dates or seasons in your rental software.

With conditions

Use PriceOptimizer for seasonal and holiday prices.

Details: Lite + PriceOptimizer

PriceOptimizer costs extra.
Overlapping seasonal rules can combine and change the final price.

Available

Set nightly prices for selected dates.

Details: Check which plan includes this.

With conditions

Set different prices for selected dates.

Plan: Essentials / Premier

Automatic prices can account for busy dates and quieter periods.

Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set default minimum stays for linked sites.

Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls.

Calendar changes and pricing tools can override defaults.
For Expedia, change minimum stays in the calendar, not the property defaults.

With conditions

Set stay lengths that change as dates approach.

Setup: Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides: Your later edits and calendar rules take over. Local stay limits come first.
Essentials: We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

Dynamic Pricing fees and limits apply.
Choose your ideal and shortest stays. You can set them by day of the week.

With conditions

Set minimum stays that can expire.

Plan: Essentials / Premier

Set rules for the property. How they reach booking sites varies.

Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Use PriceOptimizer to allow shorter stays in booking gaps.

Details: Lite + PriceOptimizer

PriceOptimizer costs extra. Turn it on for the listing and apply its advice.
Gap advice looks at the next 90 days.

With conditions

Allow shorter stays in gaps between bookings.

Setup: Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides: Your later edits and calendar rules take over. Local stay limits come first.
Essentials: We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

Dynamic Pricing fees and limits apply.
Choose a lower stay minimum for gaps that are too short for your normal rules.

We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate.

Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Offer weekly and monthly discounts on Airbnb, direct and manual bookings.

Plan: Lite

Discounts do not sync to Booking.com or Vrbo.
Airbnb promotions take priority and do not combine with these discounts.
The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.

Available

Offer discounts for longer stays on Airbnb and Direct.

Details: Check which plan includes this.

Set up Direct discounts separately. Airbnb promotions do not carry over.
Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.

With conditions

Offer lower prices for longer stays.

Plan: Essentials / Premier

Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.

Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Use PriceOptimizer to discount stays closer to arrival.

Details: Lite + PriceOptimizer

PriceOptimizer costs extra.
The discount is applied after the base price and other price changes.

Available

Offer last-minute discounts on Airbnb and Direct.

Details: Check which plan includes this.

Set up Direct discounts separately. Airbnb promotions do not carry over.
Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.

We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book.

Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use Guesty PriceOptimizer to adjust nightly prices.

Details: Lite + PriceOptimizer add-on

PriceOptimizer costs extra. Fees depend on your package.

With conditions

Built-in tools set nightly prices.

Essentials: After the Dynamic Pricing trial, pay $15 per property each month. This fee applies if the tool was on during that billing period.
Paid plans: Use within the plan’s included property count is covered. The base plan fee still applies.
Extra properties: Extra fees have two rules. The tool must be on during the billing period. You must have more active properties than your plan includes.
Extra-property rates: For an extra property with a check-in, the normal fee covers this tool. With the tool on but no check-in, it costs $10 for the month.

Plan: Essentials / Host / Professional / Mogul

With conditions

Adjust prices based on how full properties are and when guests book.

Plan: Essentials / Premier

Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.

Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect PriceLabs to change prices and stay rules.

Details: Lite / partner PriceLabs

You need a PriceLabs account and connection token.
PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.

With conditions

Connect to PriceLabs.

Plan: Host / Professional / Mogul

You need a PriceLabs account and a working connection. Its fees are separate.
We could not confirm other pricing services.

With conditions

Connect to PriceLabs or RoomPriceGenie.

Details: External pricing connections

You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.

05 / Guest messaging & AI

Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read guest messages in one inbox.

Plan: Lite

Available

Read Airbnb, Vrbo and Booking.com messages in one inbox.

Plan: Essentials / Host / Professional / Mogul

With conditions

Read Airbnb, Expedia and ResNexus messages in one inbox.

Details: Text & Guest Messaging service

This is sold as a separate messaging service. Check included sites and plan fees.

Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around booking, arrival or departure.

Plan: Lite

Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
The inbox does not show cleaner messages or replies from people who are not guests.
For existing bookings, a new message rule runs only for events that have not happened yet.

Available

Schedule messages around booking, arrival and departure.

Plan: Essentials (limited) / Host / Professional / Mogul

Essentials has fewer message rules. Messages must include the guest portal link.
On Essentials, you cannot turn off the new-booking message or remove its required text.

With conditions

Send welcome emails before arrival.

Plan: Essentials / Premier

Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.

Event triggers

Send messages when listed booking events happen.

With conditions

Send messages when bookings are confirmed or guests arrive or leave.

Plan: Lite

Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
The inbox does not show cleaner messages or replies from people who are not guests.
For existing bookings, a new message rule runs only for events that have not happened yet.

Available

Send messages when booking events happen. Essentials covers new bookings only.

Plan: Essentials (limited) / Host / Professional / Mogul

Essentials has fewer message rules. Messages must include the guest portal link.
On Essentials, you cannot turn off the new-booking message or remove its required text.

With conditions

Send a confirmation email when a booking is completed.

Plan: Essentials / Premier

We could not confirm a tool to make custom rules for every booking event.

Conditional messages

Rules that send or skip messages based on booking details.

With conditions

Choose when to send messages using booking and message rules.

Plan: Lite

Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
The inbox does not show cleaner messages or replies from people who are not guests.
For existing bookings, a new message rule runs only for events that have not happened yet.

Available

Use rules to draft or send answers to guest questions.

Plan: Host / Professional / Mogul

The question must match your rule. Turn on automatic sending if you want replies sent for you.
Rules cover selected question topics, booking stages, properties and booking sites.

We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools.

Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Saved replies

Plan: Lite

Available

Reuse saved messages and fill in guest details.

Plan: Essentials / Host / Professional / Mogul

With conditions

Edit confirmation email templates or design your own emails.

Plan: Essentials / Premier

We could not confirm shared templates for every booking site and text-message channel.

AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

ReplyAI writes drafts you can edit and send.

Plan: Lite

Turn on ReplyAI before use.
Ask Guesty about AI fees and message limits.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
Paid plans have no limit on Suggest with AI.
Mogul automatic replies are a separate option.

We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features.

AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AutoReply can send replies for you.

Plan: Lite

Turn on the agent and choose which types of messages it can answer.
The AI gives each answer a score. You set the score needed to send a reply.
You review replies below that score.
Ask Guesty about AI fees and message limits.

With conditions

AI can send guest replies for you.

Plan: Mogul

Turn on Auto Reply.
Choose the timing, properties and topics. It will not reply if it lacks details or the topic is blocked.

With conditions

Connect Asksuite to answer guest questions automatically.

Details: Asksuite connection

Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.

Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

You review the ReplyAI draft, then click Send.

Plan: Lite

AutoReply is a separate way to send replies for you.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
Paid plans have no limit on Suggest with AI.
Mogul automatic replies are a separate option.

A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply.

Translations

Check automatic message translation. Templates written in several languages are a different feature.

With conditions

Translate the latest guest message into your display language.

Check plan: Lite includes ReplyAI; confirm translation.

Works on current and future guest messages. Very short messages or messages you have answered may not translate.

We could not confirm this feature or what it requires.

Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Send and receive guest texts in the inbox.

Details: Check which plan includes this.

Save a valid guest phone number. Guests in the US and Canada see a US sender number.
The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off.
Message logs last 14 days. Ask about text-message fees and which plan includes them.

We could not confirm this feature or what it requires.

With conditions

Send text and picture messages.

Details: Text & Guest Messaging service

Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.

Email messages

Email guests. Check sender and booking-site limits.

With conditions

Email the guest’s main personal or booking-site address.

Check plan: Lite includes the inbox; confirm email sending.

A booking-site address sends through that site. A personal address sends to the guest’s email.

With conditions

Write inbox emails to guests who booked through Direct.

Details: Professional / Mogul: Direct booking guest emails

Direct booking fees apply.
Booking emails use fixed Hospitable text and branding. You cannot edit them like emails in the inbox.

With conditions

Confirmation, welcome and thank-you emails

Plan: Essentials / Premier

Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.

06 / Direct bookings & payments

Website builder

Vendor-provided tools to create and host a direct-booking website.

With conditions

Build a website for booking requests or instant bookings.

Plan: Lite

You need a paid Lite plan and payment details. The website is locked during the trial.
Connect Airbnb and import listings before setup
To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.

Available

Build a website where guests can book directly.

Plan: Professional / Mogul

With conditions

Pay ResNexus to build a template or custom website.

Details: Website service

Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.

Booking widget

Add a booking engine to a website hosted elsewhere.

With conditions

Show the booking website inside your own website.

Plan: Lite

You need a paid Lite plan and payment details. The website is locked during the trial.
Connect Airbnb and import listings before setup
To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
External site must support embedding

Available

Add a booking form to your website.

Plan: Professional / Mogul

We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool.

Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for the booking website.

Plan: Lite

You need a paid Lite plan and payment details. The website is locked during the trial.
Connect Airbnb and import listings before setup
To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.

With conditions

Use your own web address for a Direct site.

Plan: Professional / Mogul

You need to own the web address, set up its DNS records and publish the Direct site.
Direct booking fees apply.

We do not know if you can use your own web address. Check who buys it and what it costs to keep.

Payment processors

Payment services, with country and plan requirements.

Available

Stripe

Plan: Lite

Available

Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen.

Plan: Professional / Mogul

With conditions

Use ResNexus payments or connections to PayPal and USAePay.

Details: Payment processing / external connections

Check provider eligibility, account setup and payment fees.

Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Collect 100% of payment when a booking is confirmed.

Plan: Lite

You cannot turn this off or change the schedule.
Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.

Available

Let Direct guests pay in scheduled installments.

Plan: Professional / Mogul

With conditions

Older training describes scheduled payments toward the balance.

Details: Check whether your subscription includes this.

The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.

Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Add, charge or release a card deposit hold by hand.

Plan: Lite

You need a valid guest card. Ask for card details separately if the booking site collects payment.
Holds last 7 days, or 5 days for Visa.

Available

Separate refundable deposit charge

Plan: Professional / Mogul

Usually charged two days before arrival. This is not damage insurance.

We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature.

Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund guests from the booking payment screen.

Plan: Lite

Ask which payment services and booking sites support refunds.

Available

Issue refunds yourself or use automatic refunds based on your cancellation policy.

Plan: Professional / Mogul

Direct Basic does not return Stripe processing fees.

We could not confirm built-in refund controls, partial refunds or which payment services support refunds.

Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

With conditions

Let guests sign agreements online.

Plan: Lite

Set up the Guest App first.

Available

Direct booking rental agreements

Plan: Professional / Mogul

With conditions

Use built-in contracts.

Plan: Premier

Check the signing tools, templates and contract process.

Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.

Available

Direct Premium checks guests.

Plan: Professional / Mogul

We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them.

Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Guesty gateway fees are extra to payment-service fees.

Plan: Lite

Ask for the fee amount.
Stripe collects the Guesty fee for each transaction and the first failed attempt.
Lite Optimizer’s percentage fee is separate.

Available

Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host

Plan: Professional / Mogul

With conditions

No ResNexus commission on phone or direct online bookings.

Plan: Essentials / Premier

The booking tool is included. Payment fees and optional services can cost extra.

07 / Cleaning & operations

Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

With conditions

Create repeat tasks for check-in, check-out or new bookings.

Check plan: Lite includes Task Management; confirm this task.

Available

Create task rules for each stage of a booking.

Plan: Essentials / Host / Professional / Mogul

We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools.

Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

With conditions

Cleaners see assigned tasks and related booking and property details.

Plan: Lite

Cleaners cannot see billing or settings. Their permissions cannot be changed.
Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.

Available

Invite teammates to see their assigned work.

Plan: Host / Professional / Mogul

Invite each teammate and choose their properties and tasks.
We could not confirm teammate portal access on Essentials.

With conditions

Give cleaners access without booking or money details.

Details: Premier / Housekeeping Pro

Housekeeping Pro shows unit readiness. Check the role settings.

Task checklists

Reuse task lists and mark jobs done.

With conditions

Use task checklists and see when they were completed.

Check plan: Lite includes Task Management; confirm this tool.

Available

Check off task steps in the Tasks App.

Details: Check which plan includes this.

Older task guides show a different process.

With conditions

Edit cleaning checklists.

Details: Check whether your subscription includes this.

Premier includes Housekeeping Pro. Check which plan includes the checklist steps.

Photo requirements

Ask for or require photos of finished work.

With conditions

Ask for before-and-after photos in task comments.

Check plan: Lite includes Tasks and the app; confirm photo requests.

We do not know if photo uploads can be required.
Only users with the right role can create tasks.

Available

Require photos for tasks.

Details: Check which plan includes this.

Use the Tasks App. Older guides give different instructions.

We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature.

Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts for tasks you create and assign.

Check plan: Lite includes Task Management; confirm task alerts.

Ask how alerts are delivered.

Available

Send task alerts and reminders.

Plan: Essentials / Host / Professional / Mogul

Essentials supports email and calendar alerts where set up, but not text messages.
Text alerts need a teammate set up on Host, Professional or Mogul.

With conditions

Receive mobile task alerts through Snapfix.

Details: Snapfix connection

These are for outside repair workflows. Built-in cleaning alerts are not confirmed.

Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

With conditions

Set repeat maintenance and inspection tasks.

Check plan: Lite includes Task Management; confirm this task.

Available

Recurring maintenance tasks

Details: Check which plan includes this.

With conditions

Use Snapfix to manage repair work orders.

Details: Snapfix connection

You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.

Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Send bookings to Turno to schedule cleaners.

Details: Lite + Turno

You need a Turno account and token. Link each property. Turno fees may apply.

With conditions

Connect to Turno.

Plan: Host / Professional / Mogul

You need a Turno account and a working connection. Turno fees may apply.

With conditions

Use Snapfix for cleaning and repair work orders.

Details: Snapfix connection

You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.

08 / Check-in & smart access

Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Show arrival details in the web guest app.

Plan: Lite

Available

Schedule messages with check-in details.

Plan: Essentials (limited) / Host / Professional / Mogul

Essentials has fewer message rules. Messages must include the guest portal link.
On Essentials, you cannot turn off the new-booking message or remove its required text.

With conditions

Write welcome emails with arrival details.

Plan: Essentials / Premier

Essentials includes one welcome email. Check extra email sequences and text-message fees.

Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Give guests a web app with booking details and pre-arrival forms.

Plan: Lite

Set up up to 50 Guest Apps.
Payment information, additional information and guidebooks are Pro-only.
Forms collect details. ID checks and payment processing are separate.

Available

Guest portal with check-in tasks and booking details

Plan: Essentials / Host / Professional / Mogul

Booking and payment tools for Direct require Professional or Mogul.
Essentials shows guests an offer to buy Trip Insurance. You cannot remove it.

With conditions

Guests can use a web portal for stay details and payments.

Check plan: Plan access is unclear. Confirm before buying.

A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.

Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

LocksManager supports brands including Schlage, Nuki and TTLock.

Details: Lite + LocksManager

LocksManager costs extra. You need compatible locks and a working connection.

Available

Connect supported Schlage, Yale and August locks.

Plan: Professional / Mogul

Compatible lock model

With conditions

Use ResNexus locks, RemoteLock or other access partners.

Details: Door lock service / external connection

You need supported hardware and an active service. Provider fees apply. Features vary by lock model.

Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Create a different door code for each booking.

Details: Lite + LocksManager add-on

LocksManager costs extra. You need compatible locks and a working connection.

Available

Create a different door code for each booking.

Plan: Professional / Mogul

Compatible lock model

With conditions

ResNexus Wi-Fi locks use a guest code based on the phone number.

Details: ResNexus Wi-Fi Door Locks

ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.

Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Turn off door codes at the guest’s check-out time.

Details: Lite + LocksManager add-on

LocksManager costs extra. You need compatible locks and a working connection.

Available

Make door codes work during the guest’s stay.

Plan: Professional / Mogul

Compatible lock model

With conditions

Limit door-code access to the stay dates.

Details: ResNexus Wi-Fi Door Locks

This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.

Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send LocksManager door codes in automatic messages.

Check plan: Lite + LocksManager; confirm automatic code messages.

LocksManager costs extra. The code must exist before the message is sent.
Allow enough time after booking for the code to be created.

Available

Send door codes in guest message threads.

Plan: Professional / Mogul

Compatible lock model

With conditions

Send a ResNexus Wi-Fi lock code in the booking-confirmation email.

Details: ResNexus Wi-Fi Door Locks

ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.

Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

LocksManager costs extra. Ask for its price.

Details: Lite + LocksManager

Buy the lock hardware separately.

With conditions

Some devices are included. Extra devices cost more.

Plan: Professional / Mogul

Check how many devices you need.
The number included and extra fees depend on your plan. Buy the hardware separately.

With conditions

The advertised lock plan costs $6 per lock each month.

Details: Door lock service

Buy supported hardware separately. Check installation fees and the full account cost.

09 / Reports & accounting

Booking reports

Reports about bookings. Check which measures they include.

With conditions

Filter confirmed bookings by date and listing.

Plan: Lite

Available

View and filter booking figures.

Details: Professional / Mogul for full metrics

With conditions

View booking and booking-site reports.

Plan: Essentials / Premier

Check which report fields can be exported.

Occupancy reports

See how often your rentals are booked. Filter by date or property.

With conditions

See how often properties are booked, by date or property.

Plan: Lite

Use the desktop dashboard. This is not in the Lite phone app.

Available

See how often your properties are booked.

Details: Professional / Mogul for full metrics

With conditions

See booked nights and seasonal reports.

Plan: Essentials / Premier

Calculations, filters and account settings can affect the results.

Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See payouts, commission and income per available listing.

Plan: Lite

Includes canceled bookings.
Use the desktop dashboard. Its currency comes from the Airbnb account.

Available

See your booking income.

Details: Professional / Mogul for full metrics

With conditions

See income and commission reports.

Plan: Essentials / Premier

Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.

Owner statements

Statements for property owners. Check which income and expenses they include.

Not supported

Not included on Lite

Plan: Lite

Available

Owner statements

Plan: Mogul

With conditions

Make rental-owner statements.

Plan: Premier

Check how much you can change the statements and whether owner payments are supported.

Expense tracking

Record property or booking expenses in the software.

We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.

Available

Track business and property costs.

Details: Mogul: Hospitable Accounting

Set up accounting for your business and properties.
Add one-time or repeating costs in Hospitable Accounting.

We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features.

Accounting connections

Which accounting tools connect and what they can share.

We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.

With conditions

QuickBooks accounting connection

Plan: Mogul

You need a QuickBooks account and a Hospitable Business.
Use the same currency for both, or turn on support for multiple currencies.
Xero is planned, but is not listed as available.

With conditions

Export data to QuickBooks or connect QuickBooks Online.

Plan: Essentials / Premier

Both plans include QuickBooks exports. Check the connection service, setup and extra fees.

Report exports

Download reports in the listed file types.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

Exports bookings only, with limited filters.
For a large export, you may need to narrow the results first.

Available

Download business and financial figures as CSV files.

Details: Professional / Mogul for full metrics

With conditions

Export accounting data to QuickBooks.

Plan: Essentials / Premier

We could not confirm CSV or PDF downloads for every report.

10 / Team & owner access

Team users

Extra staff accounts, with any user or plan limits.

With conditions

Invite Admin and Cleaner users.

Plan: Lite

Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
Ask for the user limit.

Available

Invite as many extra users as you need.

Plan: Essentials / Host / Professional / Mogul

With conditions

Create separate user accounts.

Details: Check whether your subscription includes this.

Check the number of users, roles and extra-user fees.

User permissions

Choose what each person can see and do.

With conditions

Choose Admin or Cleaner. The roles have fixed access.

Plan: Lite

Admins have full access. Cleaner permissions cannot be changed.
Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.

Available

Choose which tools and money details each user can see.

Details: All plans

With conditions

Keep cleaners from seeing booking or money details.

Details: Premier / Housekeeping Pro

Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.

Choose which properties each person can access

Choose which properties a person can access.

We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.

Available

Choose which properties each user can see.

Details: All plans

With conditions

Choose which properties each user can access.

Details: Check whether your subscription includes this.

Check account setup and which current plan includes it.

Owner portal

Let owners view property, booking or financial details.

Not supported

Not included on Lite

Plan: Lite

Available

Owner portal

Plan: Mogul

Premier includes owner statements. We do not know if owners get their own login or see only their own properties.

Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the phone app for bookings, messages and tasks.

Plan: Lite

With conditions

Invited users can use the phone app.

Plan: Host / Professional / Mogul

Invite the user and choose their tools and properties.
Inbox access is needed for push alerts.
We could not confirm app access on Essentials or access for other user types.

With conditions

Use the iPhone or Android app.

Details: Check whether your subscription includes this.

Check which plan includes it and which desktop features it supports.

11 / Integrations & data access

Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

Not supported

Not included on Lite

Plan: Lite

With conditions

Developer API on Host and above

Plan: Host / Professional / Mogul

With conditions

Approved partners can connect software through Availability Exchange.

Access: Approved Availability Exchange partners only. Each property must approve access.

Partners need approval and certification before using live property data.

API access conditions

Who can use the developer API, including required plans, approval and access limits.

Not supported

Open API is not included on Lite.

Plan: Lite

Partner connections use separate tokens. They do not provide public developer access.

With conditions

Host, Professional or Mogul required

Plan: Host / Professional / Mogul

With conditions

Partners need approval, certification and property permission.

Access: Approved Availability Exchange partners only. Each property must approve access.

The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.

Webhooks

Sends notices about events to linked systems.

We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.

Available

Send event alerts to connected software.

Plan: Host / Professional / Mogul

We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly.

Zapier

A Zapier connection with stated events, actions or plan requirements.

Guesty has Zapier beta guides, but we do not know if Lite can use this connection.

With conditions

Connect booking, property, message and review tasks through Zapier.

Plan: Host / Professional / Mogul

You need a Zapier account. Approve its connection to Hospitable.

We could not confirm a ResNexus app in Zapier.

Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

Exports bookings only, with limited filters.
For a large export, you may need to narrow the results first.

Available

Reservations, tasks, taxes and reviews in CSV

Details: Professional / Mogul for full metrics

With conditions

Export guest lists and send financial data to QuickBooks.

Details: Check whether your subscription includes this.

Check full-account exports, attachments, file formats and how long data stays available after leaving.

12 / Setup & support

Onboarding

Setup help, including whether it is optional or costs extra.

Available

One-to-one guided setup

Plan: Lite

Available

Set up the account yourself with guidance. Rapid Rollout help costs extra.

Plan: Essentials / Host / Professional / Mogul

With conditions

Get help setting up booking-site connections.

Plan: Essentials / Premier

Ask for a quote that covers the work, timing and any service fees.

Moving your data

Help or tools to import records from another system.

We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

Ask Hospitable support for help.
Add your properties first. Their names must match the file.

With conditions

Import guest details from another system.

Details: Check whether your subscription includes this.

Check supported software, past bookings and any fields that will not transfer.

Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help center

Plan: Lite

Available

Public help articles

Details: All tiers

With conditions

Use help inside your account.

Plan: Essentials / Premier

Click the help button in the back office. Some learning guides are public; full account help needs access.

Email support

Email support, with any plan limits. Response time is unconfirmed.

With conditions

Get email support 24/7 through the dashboard, app or form.

Check plan: Confirm email support on Lite.

Available

Contact a person by email.

Plan: Host / Professional / Mogul

With conditions

Email support

Plan: Essentials / Premier

Email [email protected]. We could not confirm a guaranteed reply time.

Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

24/7 live chat

Plan: Lite

Available

Contact a person by chat.

Plan: Host / Professional / Mogul

We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help.

Phone support

Phone support, with any plan or country limits.

Not supported

Not included on Lite

Plan: Lite

We could not confirm this feature or what it requires.

With conditions

Call support during its service hours.

Plan: Essentials / Premier

Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.

13 / API features

API features are listed below. Each row shows its access rules. Live operation is not confirmed.

Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Not supported

Open API is not included on Lite.

Plan: Lite

Available

2.0

Details: Check that your plan lets you connect your own software.

The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Not supported

Open API is not included on Lite.

Plan: Lite

Available

Bearer token

Details: Check that your plan lets you connect your own software.

With conditions

HTTP Basic authentication

Access: Approved Availability Exchange partners only. Each property must approve access.

Use the approved partner username and passkey from an allowed IP address.

Read property records

Read property records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /properties

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.

With conditions

Read approved businesses and their rooms or units.

Access: Approved Availability Exchange partners only. Each property must approve access.

GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.

Read reservation records

An API tool reads booking records.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /bookings

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.

With conditions

Read bookings with GetReservationDetails.

Access: Approved Availability Exchange partners only. Each property must approve access.

Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.

Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /bookings

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
Vendor tokens need reservation:write permission.
Manual bookings only. Dates cannot overlap an existing booking.
Creates manual bookings. A personal access token can skip minimum stays and date blocks. It cannot book dates that already have a booking.

With conditions

Create bookings with AddReservation.

Access: Approved Availability Exchange partners only. Each property must approve access.

Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.

Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

PUT /bookings/{identifier}

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
You need reservation:write permission. Booking type and ownership rules apply.
For Direct and booking-site bookings, change only notes and check-in or check-out times. Manual bookings may allow more changes. This depends on the token and who made the booking.

With conditions

Change bookings made by your partner connection.

Access: Approved Availability Exchange partners only. Each property must approve access.

Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.

Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Get guest details from booking records.

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
Request include=guest. This does not give you a separate guest directory.

We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records.

Update guest records

Updates guest records, not just contact fields on a booking.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking.

Read guest messages

An API tool reads guest messages or conversation details.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
You need message:read permission.
Read each booking’s messages at most two times per minute.

We could not confirm a way to read messages through the API.

Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
Send at most two messages per minute for each booking.
Each vendor or personal-token user can send 50 messages per five minutes.

We could not confirm a way to send messages through the API.

Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Get nightly prices from calendar records.

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
You need property:read and calendar:read permissions.
Each vendor or personal-token user can make 1,000 calendar requests per minute.

With conditions

Read daily prices and currency with GetCalendar.

Access: Approved Availability Exchange partners only. Each property must approve access.

The property must share access. The start and end dates both mean stay nights, not checkout.

Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

PUT property calendar rates

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
You need property:read and calendar:write permissions.
Change prices up to 1,095 days ahead. Use the currency’s base units. Updates may finish after the request returns.

With conditions

Set prices for groups of units.

Access: Approved Availability Exchange partners only. Each property must approve access.

Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.

Read availability calendar

Read open dates or calendar nights through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /properties/{uuid}/calendar

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
You need property:read and calendar:read permissions.
Each vendor or personal-token user can make 1,000 calendar requests per minute.

With conditions

Read open dates and available unit counts.

Access: Approved Availability Exchange partners only. Each property must approve access.

GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.

Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read payout records. Guest-charge records are not confirmed.

Plan: Host / Professional / Mogul

You need transaction:read permission.
Reconnect Airbnb if you first approved access before January 12, 2024.
These are payout records, not every payment made by a guest.
Records include the booking site, type, amount, paid-out amount and payout details.

We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

Read owner records

Read property-owner records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /owners

Plan: Mogul

Your software needs permission to connect.
Use owner:read permission, or pat:read with a personal access token.

We could not confirm access to owner records through the API.

Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Add selected details to booking records.

Details: Check that your plan lets you connect your own software.

Your software needs vendor access and permission to connect.
You need enrichment:write and enrichment:shortcode:[key] permissions.
Request access separately for each supported shortcode.
You can add guidebooks, stay agreements and door codes. You can also add offers for guests to buy extras.

You can add free-text booking notes. We could not confirm tools to create custom property or guest fields.

Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We do not know if the API can manage alerts. Alerts for prices and open dates are still planned.

Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Request limits vary by tool.

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.
Messages and calendars have separate limits. We could not confirm one limit for all tools.

We could not confirm the request limit or how the API reports too many requests.

Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

page and per_page; default 10, maximum 100

Details: Check that your plan lets you connect your own software.

Your software needs permission to connect.

We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters.

Compare property management software for daily work — Guesty Lite vs Hospitable vs ResNexus

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

Hospitable: what to consider

Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.

ResNexus: what to consider

Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, Hospitable and ResNexus?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Does a Created smart-lock code in Hospitable mean the guest can enter?

No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.

Can ResNexus show who should clean a room and when it was last cleaned?

Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.

Guesty Lite vs Hospitable vs ResNexus

Overview

Guesty Lite

Hospitable

ResNexus

Compare property management software for daily work — Guesty Lite vs Hospitable vs ResNexus

Guesty Lite: what to consider

Hospitable: what to consider

ResNexus: what to consider

Common questions

Your privacy

Privacy preferences

NecessaryAlways on

Analytics

AdvertisingNot in use

Guesty Lite vs Hospitable vs ResNexus

Overview

Guesty Lite

Hospitable

ResNexus

Essentials

Essentials and Host and Professional and Mogul

Host and Professional and Mogul

Compare property management software for daily work — Guesty Lite vs Hospitable vs ResNexus

Guesty Lite: what to consider

Hospitable: what to consider

ResNexus: what to consider

Common questions

Your privacy