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RoomCloud vs Smoobu

Comparing

Compare RoomCloud vs Smoobu for booking-site updates. Choose one tool for daily work, extra booking-site links or a service that helps you.

Overview

RoomCloud

Manage rates, open dates and closures, with booking imports to supported property software.

Best for: Connecting supported hotel or apartment software to booking sites.

Smoobu

Combine channel management, a booking engine, website tools and guest tools.

Best for: Using a single suite for booking-site links and direct bookings.

Showing all 18 detailed properties.
RoomCloud versus Smoobu: features and conditions.
What matters to youRoomCloud
4.5 / 5Out of 30 reviews
Channel managers
Smoobu
4.3 / 5Out of 1,200 reviews/ratings
Channel managers
Score
Score86
STRCompare scoring
Score94
STRCompare scoring
PropertiesWe could not confirm a maximum number of properties per account.Ask for a price above 20 properties. We could not confirm a maximum number of properties per account.
OverviewRoomCloud sells tools for hotels and apartments, including small properties. They manage rates, open dates and closures. They import bookings to supported property tools too. We have no independent proof of zero double bookings, error rates or speed. Serving small hosts does not prove US contracts are offered.We could not confirm which US accounts qualify, the price for your setup or which booking sites accept it.Our view: Smoobu may suit hosts who want one suite for rental work. It combines booking-site links, a website builder, a booking tool for your website and guest tools. Check whether it fills a gap in what you already use. Its help guides list direct Airbnb and Booking.com links. Vrbo uses calendar feeds. This view is based on published guides, not product tests.
Plans and add-ons
Channel Manager

Channel Manager, Booking Engine and Metasearch are separate products. Ask for exact US plan prices.

Booking Engine · add-on

Channel Manager, Booking Engine and Metasearch are separate products. Ask for exact US plan prices.

Metasearch · add-on

Channel Manager, Booking Engine and Metasearch are separate products. Ask for exact US plan prices.

Professional Pre-Paid

Professional Prepaid costs €35 a month for the first property. Each extra property costs €12 a month. The yearly discount is 10%. The two-year discount is 20%. Flex costs €29 for the first property plus a 0.9% booking commission. Contact the vendor for Flex. Teams Pro costs €55 for the first property. Confirm the exact Flex rate for extra properties.

Professional Flex

Professional Prepaid costs €35 a month for the first property. Each extra property costs €12 a month. The yearly discount is 10%. The two-year discount is 20%. Flex costs €29 for the first property plus a 0.9% booking commission. Contact the vendor for Flex. Teams Pro costs €55 for the first property. Confirm the exact Flex rate for extra properties.

Teams Pro +

Professional Prepaid costs €35 a month for the first property. Each extra property costs €12 a month. The yearly discount is 10%. The two-year discount is 20%. Flex costs €29 for the first property plus a 0.9% booking commission. Contact the vendor for Flex. Teams Pro costs €55 for the first property. Confirm the exact Flex rate for extra properties.

Price and how you pay
Channel Manager: Contact the provider for a quote
Plan prices and conditions

Channel Manager: Contact the provider for a quote

Channel Manager, Booking Engine and Metasearch are separate products. We could not confirm an exact public US plan price.

Total for all your properties is not confirmed

Professional Pre-Paid: €35.00/monthTotal account bill
Plan prices and conditions

Professional Pre-Paid: €35.00/month

Total account bill

Net EUR monthly plan; VAT at checkout, write users extra.

One Smoobu billable property per counted property.

Professional Flex: €29 first property + 0.9% bookings

Booking percentage

The official help gives a monthly price for the first property. We could not confirm Flex prices for more properties or yearly billing. Help says the commission includes Booking Engine. The general direct booking FAQ conflicts with this. Check your contract.

One Smoobu billable property per counted property.

Teams Pro +: €55/month

Total account bill

The published price for the first property includes 2 accounts with editing access. The help does not clearly state the tier for extra properties.

One Smoobu billable property per counted property.

Limits and requirements
  • We could not confirm a maximum number of properties per account.
  • We could not confirm an API for hosts to connect their own software, or its price.
  • RoomCloud says real-time updates. We could not confirm one update schedule or timing guarantee for all sites.
  • Ask for a price above 20 properties. We could not confirm a maximum number of properties per account.
  • Developers can use an API key and receive automatic updates called webhooks. Ask support to allow API keys during a trial. The HMAC guide explains how to sign requests. Only the from/to booking-date filters currently work.
  • Direct Airbnb/Booking.com updates arrive within a few minutes. Vrbo imports typically take 10-20 minutes. Vrbo’s fetch can take up to 24 hours.
Review sources
CapterraRating 4.5 / 5 · 30 reviews
GetAppRating 4.5 / 5 · 30 reviews
Software AdviceRating 4.5 / 5 · 30 reviews
CapterraRating 4.4 / 5 · 197 reviews
GetAppRating 4.4 / 5 · 197 reviews
Software AdviceRating 4.4 / 5 · 197 reviews
G2Rating 3.9 / 5 · 14 reviews
TrustpilotTrustScore 3.7 / 5 · 504 reviews
GoogleRating 4.8 / 5 (rounded) · 485 ratings
01 / Channel distribution
Airbnb connection

How the link works, what it sends and its limits.

With conditions

Airbnb link

  • RoomCloud lists an Airbnb link for prices and open dates. Check which listing details and message types it can share.
Available

Connect your Airbnb account

  • Link your Airbnb account and match its listings to Smoobu properties. Smoobu sends prices and open dates. It receives bookings and cancellations.
Vrbo connection

How the link works, what it sends and its limits.

With conditions

Vrbo link listed

  • RoomCloud lists Vrbo, Airbnb, Booking.com and Expedia. We could not confirm the setup, message support or account requirements for each link.
With conditions

Calendar dates only

Details: Vrbo iCal

  • Vrbo, FeWo-direkt and Abritel use two iCal calendar links. Set prices and stay rules on Vrbo. Imports usually take 10–20 minutes. Vrbo may take up to 24 hours to collect updates.
Booking.com connection

How the link works, what it sends and its limits.

With conditions

Booking.com link listed

  • RoomCloud lists Booking.com and updates for prices, open rooms and closed dates. We could not confirm which listing details or messages it shares.
Available

Connect each property

  • Connect each Booking.com property and match its rooms and price plans. Use Smoobu to send prices and open dates.
Other channels

Other booking sites listed in the guides.

With conditions

Booking sites and travel-agent systems

  • RoomCloud lists links to booking sites, business booking services and global travel-agent systems (GDS). It also lists property-management software. A large list does not mean every link shares the same details.
With conditions

Direct and calendar links

  • Other booking sites use direct connections or iCal calendar links. What you can share depends on the connection. iCal shares open and booked dates only.
Calendar sync

What API and iCal links share, and how they update.

With conditions

Updates across booking sites

  • RoomCloud lists updates for prices, open rooms and closed dates. We could not confirm iCal calendar links or how each connection works.
With conditions

Direct and iCal calendar links

  • Direct links work both ways. Each iCal calendar link works one way, so set up both import and export. Add existing outside bookings during setup. Set up the first price update too.
Rates and restrictions

Share prices, open dates and booking rules.

With conditions

Prices, open rooms and closed dates

  • RoomCloud lists these updates for hotels and apartments. Check the limits for your booking-site setup.
With conditions

Direct connections only

  • Smoobu sends prices and open dates through direct connections. Some settings stay on the booking site. The Vrbo iCal link does not send prices.
Reservation sync

Booking updates and which way they move.

With conditions

Manage bookings in one place

  • RoomCloud lists booking management and property-software links. We could not confirm how changes and cancellations move between each site.
With conditions

Bookings and cancellations

  • Bookings and cancellations from connected sites appear in one calendar. You must add or import bookings from other sources.
How often updates run

How often updates run and what the service covers.

With conditions

Provider says updates are in real time

  • RoomCloud says real-time updates. We could not confirm one update schedule or timing guarantee for all sites.
With conditions

Update times depend on the connection

  • Airbnb and Booking.com direct updates arrive within a few minutes. Vrbo imports usually take 10–20 minutes. Vrbo may take up to 24 hours to collect updates.
02 / Host operations
Unified inbox

Send and receive messages through supported booking sites.

We could not confirm a shared inbox for messages from different booking sites.

With conditions

Guest messages in one place

  • Paid plans list guest messaging in one place. A calendar-only link does not confirm that you can send messages through that site.
Automated messages

Rules that send guest messages based on bookings.

We could not confirm scheduled guest messages or which plan includes them.

With conditions

Scheduled guest messages

  • Smoobu lists automatic guest messages. Which booking sites can receive them depends on your connections.
Direct booking

Booking engine and website conditions.

With conditions

Separate Booking Engine product

  • Booking Engine lets guests book on your website. Ask for a quote and check whether your Channel Manager plan includes it.
With conditions

Booking website and booking tool

  • Paid plans list a website where guests can book. Flex charges a booking fee for this site and connected booking sites.
Payment processing

Payment services you need and their fees.

With conditions

Links to payment services

  • RoomCloud lists payment-service links. Ask which plan includes them and what US payment fees apply.
With conditions

Stripe, PayPal or pay on arrival

  • Booking Engine offers Invoice/Pay upon arrival, PayPal and Stripe Connect. Card and Apple Pay payments are listed. Link your payment service first. Fees depend on your merchant account.
PMS connections

Other rental tools you can connect and the rules that apply.

With conditions

Links to property-management software

  • RoomCloud lists software partners. Check which link fits your setup and what plan or connection fees apply.
With conditions

Links to pricing tools

  • Smoobu lists links to pricing tools. We could not confirm a general link to other property-management software.
API access

Check who can use the API and what it does.

We could not confirm an API for hosts to connect their own software, or its price.

With conditions

Connect your software; trial limits

  • Developers can use an API key and receive automatic updates called webhooks. Ask support to allow API keys during a trial. The HMAC guide explains how to sign requests. Only the from/to booking-date filters currently work.
03 / Eligibility and costs
Property limits

Check the actual limit, not just the advertised size.

We could not confirm a maximum number of properties per account.

  • We could not confirm a maximum number of properties per account.

Ask for a price above 20 properties. We could not confirm a maximum number of properties per account.

  • Ask for a price above 20 properties. We could not confirm a maximum number of properties per account.
Plans and add-ons

Plans and other paid tools you need.

With conditions

Channel Manager / Booking Engine

  • Channel Manager, Booking Engine and Metasearch are separate products. Ask for exact US plan prices.
With conditions

Prepaid, Flex and Teams Pro

  • Professional Prepaid costs €35 a month for the first property. Each extra property costs €12 a month. The yearly discount is 10%. The two-year discount is 20%. Flex costs €29 for the first property plus a 0.9% booking commission. Contact the vendor for Flex. Teams Pro costs €55 for the first property. Confirm the exact Flex rate for extra properties.
Additional fees

Booking percentages, processing fees and optional charges.

Ask for a quote covering setup, the plan, connections and payment fees.

With conditions

Flex booking fees and extra users

  • Flex charges 0.9% on connected-site and Booking Engine bookings. Users who can make changes cost €15/month, with no yearly discount. Read-only access is free. Check the billing currency; displayed conversions may differ. Smoobu’s guides disagree on website booking fees. The Flex guide says 0.9%, so check your agreement.
Onboarding and support

Moving data, setup fees and support rules.

With conditions

Free-trial link; terms unclear

  • RoomCloud offers a free-trial signup link. We could not confirm its length, card requirement, setup fees or cancellation terms.
With conditions

14-day trial; check cancellation terms

  • Add your properties and match the booking-site connections before turning them on. Smoobu offers a 14-day trial. Check your plan’s cancellation terms, especially if you paid in advance.

Choose a channel manager for your booking sites — RoomCloud vs Smoobu

List your booking sites and the jobs each link must do. Rates, open dates, bookings and cancellations can follow different rules. Check those rules before adding a tool. Check whether the offer is a full suite, extra channel links or managed help.

RoomCloud: what to consider

Ask if your US property and software qualify. Exact change rules were not confirmed for every channel. Sync claims do not prove zero double bookings. They do not prove that all links update at the same speed. Read the RoomCloud profile for its plans and requirements.

Smoobu: what to consider

Check each channel; the links do not all work the same way. Airbnb and Booking.com use direct links. Vrbo uses calendar links. Check website-booking terms, since the published fee details conflict. Read the Smoobu profile for its plans and requirements.

Explore all booking-site management tools, what booking-site connections can cover, booking-site services and channel managers to continue your shortlist.

Common questions

Where should I edit listings when using RoomCloud and Smoobu?

Decide which system controls rates, open dates and listing text. Check the sync mode before editing both sides. One system may own prices while another owns photos. Write down where your team should make each change.

What should I check after connecting one of these tools?

Match each home to the right listing. Check future bookings and manual blocks, then look at dates and prices on each booking site. Go far enough to inspect the offer, but do not complete a test booking unless you intend to buy it.

Can I use Stripe with RoomCloud?

RoomCloud lists Stripe as a payment link. Check that it works with your account and country before you choose it. Ask both providers about payment methods, fees and setup. A logo in the list does not mean every method is included.

Can an Airbnb co-host connect the listing to Smoobu?

No. Smoobu’s guide says the account that owns the listing must allow the link. A co-host account cannot do that. The listing must also be set to Listed, not snoozed or unlisted. Then match each Airbnb listing to the right Smoobu property.

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