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iGMS vs OwnerRez vs ResNexus

Compare iGMS vs OwnerRez vs ResNexus for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

ResNexus

Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.

Best for: Manage bookings and cleaning in one place.

Your properties

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Area Only differences & unknowns

iGMS versus OwnerRez versus ResNexus: features, plans and limits.
What matters to you	iGMS 4.6 / 5Out of 495 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management	ResNexus 4.8 / 5Out of 433 reviews Property management
Score	Score89 STRCompare scoring	Score83 STRCompare scoring	Score50 STRCompare scoring
At a glance / Prices for your properties
Properties	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.	The price depends on your units and seasons. We could not confirm a limit for each edition.
Overview	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.	This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it.
Plans and add-ons	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.	Essentials Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included. Premier Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra.
1-property price for your selection	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.	Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Plan prices and conditions Essentials: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Premier: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.
Limits and requirements	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.	We could not confirm the full plan price, maximum property count or yearly discount for your properties. Messaging is a separate service. Its shared inbox names Airbnb, Expedia and ResNexus. We do not know if every online booking site has the same message features. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal is not confirmed. Availability Exchange lets only travel site partners write booking data. Only partners for managing revenue can write rates. GetReservationDetails replaces the older GetReservation reporting function. The older function is due to retire in 2027.
Review sources	CapterraRating 4.6 / 5 · 306 reviews TrustpilotTrustScore 4.6 / 5 · 144 reviews G2Rating 4.7 / 5 · 45 reviews GetAppRating 4.6 / 5 · 306 reviews Software AdviceRating 4.6 / 5 · 306 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews	CapterraRating 4.8 / 5 · 431 reviews TrustpilotTrustScore 2.9 / 5 · 2 reviews GetAppRating 4.8 / 5 · 431 reviews Software AdviceRating 4.8 / 5 · 431 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Core plan, with optional paid add-ons. Plan: Core plan	Available Essentials and Premier Plan: Essentials / Premier Premier adds advanced cleaning tools and owner statements. Check extra service fees.
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.	The price depends on your units and seasons. We could not confirm a limit for each edition. We could not confirm a maximum unit count for either plan. Prices depend on units and season.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Monthly plan based on property count Plan: Core plan	With conditions Ask for a price based on unit count and season. Plan: Essentials / Premier We could not confirm a full account price for your selected properties.
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	Available No OwnerRez booking fees Plan: Core plan	With conditions ResNexus says it adds no commission to booking-site reservations. Plan: Essentials / Premier Booking-site commissions and payment fees still apply.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan	With conditions Messages, websites and locks have separate fees. Details: Optional services Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.
Trial Trial length and rules. A demo is different from a free trial.	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial	With conditions ResNexus advertises a risk-free offer and no long-term contract. Plan: Essentials / Premier Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fee Plan: Core plan	With conditions ResNexus lists no setup fee for its property-management plans. Plan: Essentials / Premier Building a website can have separate setup and monthly hosting fees.
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	Available Connect directly to Airbnb. Plan: Core plan	With conditions Connect to Airbnb. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	Available Connect directly to Vrbo. Plan: Core plan	With conditions Connect to Vrbo. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.	With conditions Connect to Booking.com. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	Available Import an outside calendar through an iCal link. Plan: Core plan	We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	Available Share your calendar through an iCal link. Plan: Core plan	We could not confirm a calendar link you can share with another service.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	Available Send prices and booking rules to linked booking sites. Plan: Core plan	With conditions Send prices to linked booking sites. Plan: Essentials / Premier Ask which details sync and how often.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	Available Send open and blocked dates to linked booking sites. Plan: Core plan	With conditions Send open and blocked dates to linked booking sites. Plan: Essentials / Premier Ask which details sync and how often.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	Available Import bookings from linked sites. Plan: Core plan	With conditions Manage bookings from linked sites. Plan: Essentials / Premier Ask which details sync and how often.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.	With conditions Airbnb and Expedia messages in the unified inbox Details: Text & Guest Messaging service The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan	With conditions Check which details each booking-site connection shares. Plan: Essentials / Premier ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See several properties in a ribbon or monthly calendar. Plan: Core plan	Available See bookings in a calendar or grid. Plan: Essentials / Premier ResNexus advertises drag-and-drop booking and price changes.
Manual bookings Enter bookings by hand as well as importing them from booking sites.	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	Available Add bookings by hand. Plan: Core plan	With conditions Manage phone and direct bookings. Plan: Essentials / Premier Phone bookings can sit alongside direct online and booking-site reservations.
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.	With conditions Drag and drop bookings to change them. Plan: Essentials / Premier Check which fields can change and each booking site’s rules.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.	With conditions Approved booking-site partners can cancel their own API bookings. Access: Approved Availability Exchange booking-site partners We do not know who can cancel in the website. Check the rules for each booking site too.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.	With conditions Block selected dates on booking sites. Plan: Essentials / Premier Check whether this also blocks direct bookings.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	Available Use Excel templates to import bookings and financial records. Plan: Core plan	With conditions Older guides describe a booking import during migration. Details: Check whether your subscription includes this. Check supported software, file formats, past-booking coverage and fees before moving.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.	With conditions Manage guest records. Plan: Essentials / Premier Check which fields you can save and export.
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan	We could not confirm a full booking CSV export, its fields or date limits.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	Available Set prices for repeating seasons or selected dates. Plan: Core plan	With conditions Set different prices for selected dates. Plan: Essentials / Premier Automatic prices can account for busy dates and quieter periods.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	Available Set minimum stays by property or season. Plan: Core plan	With conditions Set minimum stays that can expire. Plan: Essentials / Premier Set rules for the property. How they reach booking sites varies.
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.	We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.	With conditions Offer lower prices for longer stays. Plan: Essentials / Premier Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan	We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	We could not confirm this feature or what it requires.	With conditions Adjust prices based on how full properties are and when guests book. Plan: Essentials / Premier Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.	With conditions Connect to PriceLabs or RoomPriceGenie. Details: External pricing connections You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.	With conditions Read Airbnb, Expedia and ResNexus messages in one inbox. Details: Text & Guest Messaging service This is sold as a separate messaging service. Check included sites and plan fees.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	Available Schedule messages around each booking. Plan: Core plan	With conditions Send welcome emails before arrival. Plan: Essentials / Premier Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.
Event triggers Send messages when listed booking events happen.	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	Available Send messages when a booking reaches a set stage. Plan: Core plan	With conditions Send a confirmation email when a booking is completed. Plan: Essentials / Premier We could not confirm a tool to make custom rules for every booking event.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	Available Set rules for when messages are sent. Plan: Core plan	We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools.
Message templates Reuse message templates and fill them with supported guest or booking details.	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Reuse saved guest messages. Plan: Core plan	With conditions Edit confirmation email templates or design your own emails. Plan: Essentials / Premier We could not confirm shared templates for every booking site and text-message channel.
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on	We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on	With conditions Connect Asksuite to answer guest questions automatically. Details: Asksuite connection Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on	A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.	Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.	With conditions Send text and picture messages. Details: Text & Guest Messaging service Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	Available Guest emails Plan: Core plan	With conditions Confirmation, welcome and thank-you emails Plan: Essentials / Premier Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	Available Build a hosted website. Details: Paid Hosted Websites add-on	With conditions Pay ResNexus to build a template or custom website. Details: Website service Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	Available Put booking, search and calendar tools on your website. Plan: Core plan	We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on	We do not know if you can use your own web address. Check who buys it and what it costs to keep.
Payment processors Payment services, with country and plan requirements.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.	With conditions Use ResNexus payments or connections to PayPal and USAePay. Details: Payment processing / external connections Check provider eligibility, account setup and payment fees.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.	With conditions Older training describes scheduled payments toward the balance. Details: Check whether your subscription includes this. The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.	We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.	We could not confirm built-in refund controls, partial refunds or which payment services support refunds.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	Available Let guests sign agreements online. Plan: Core plan	With conditions Use built-in contracts. Plan: Premier Check the signing tools, templates and contract process.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.	We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan	With conditions No ResNexus commission on phone or direct online bookings. Plan: Essentials / Premier The booking tool is included. Payment fees and optional services can cost extra.
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.	We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	Available Give cleaners their own portal accounts. Plan: Core plan	With conditions Give cleaners access without booking or money details. Details: Premier / Housekeeping Pro Housekeeping Pro shows unit readiness. Check the role settings.
Task checklists Reuse task lists and mark jobs done.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.	With conditions Edit cleaning checklists. Details: Check whether your subscription includes this. Premier includes Housekeeping Pro. Check which plan includes the checklist steps.
Photo requirements Ask for or require photos of finished work.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	We could not confirm this feature or what it requires.	We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.	With conditions Receive mobile task alerts through Snapfix. Details: Snapfix connection These are for outside repair workflows. Built-in cleaning alerts are not confirmed.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.	With conditions Use Snapfix to manage repair work orders. Details: Snapfix connection You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.	With conditions Use Snapfix for cleaning and repair work orders. Details: Snapfix connection You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	Available Send arrival details through automatic booking messages. Plan: Core plan	With conditions Write welcome emails with arrival details. Plan: Essentials / Premier Essentials includes one welcome email. Check extra email sequences and text-message fees.
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.	With conditions Guests can use a web portal for stay details and payments. Check plan: Plan access is unclear. Confirm before buying. A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform	With conditions Use ResNexus locks, RemoteLock or other access partners. Details: Door lock service / external connection You need supported hardware and an active service. Provider fees apply. Features vary by lock model.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform	With conditions ResNexus Wi-Fi locks use a guest code based on the phone number. Details: ResNexus Wi-Fi Door Locks ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.
Code scheduling Set codes to work only during the stated check-in and checkout times.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform	With conditions Limit door-code access to the stay dates. Details: ResNexus Wi-Fi Door Locks This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.
Code delivery Send booking access codes to guests through supported channels.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.	With conditions Send a ResNexus Wi-Fi lock code in the booking-confirmation email. Details: ResNexus Wi-Fi Door Locks ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.	With conditions The advertised lock plan costs $6 per lock each month. Details: Door lock service Buy supported hardware separately. Check installation fees and the full account cost.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available See detailed bookings or booking summaries. Plan: Core plan	With conditions View booking and booking-site reports. Plan: Essentials / Premier Check which report fields can be exported.
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	Available See booked nights and the share of nights booked. Plan: Core plan	With conditions See booked nights and seasonal reports. Plan: Essentials / Premier Calculations, filters and account settings can affect the results.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	Available View booking income and payment reports. Plan: Core plan	With conditions See income and commission reports. Plan: Essentials / Premier Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.
Owner statements Statements for property owners. Check which income and expenses they include.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on	With conditions Make rental-owner statements. Plan: Premier Check how much you can change the statements and whether owner payments are supported.
Expense tracking Record property or booking expenses in the software.	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	Available Record costs and attach receipts. Details: Paid Property Management add-on	We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features.
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.	With conditions Export data to QuickBooks or connect QuickBooks Online. Plan: Essentials / Premier Both plans include QuickBooks exports. Check the connection service, setup and extra fees.
Report exports Download reports in the listed file types.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download reports as Excel or CSV files. Plan: Core plan	With conditions Export accounting data to QuickBooks. Plan: Essentials / Premier We could not confirm CSV or PDF downloads for every report.
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Create as many staff logins as you need. Plan: Core plan	With conditions Create separate user accounts. Details: Check whether your subscription includes this. Check the number of users, roles and extra-user fees.
User permissions Choose what each person can see and do.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Give staff full, limited or view-only access. Plan: Core plan	With conditions Keep cleaners from seeing booking or money details. Details: Premier / Housekeeping Pro Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.
Choose which properties each person can access Choose which properties a person can access.	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	Available Choose which properties staff and portal users can access. Plan: Core plan	With conditions Choose which properties each user can access. Details: Check whether your subscription includes this. Check account setup and which current plan includes it.
Owner portal Let owners view property, booking or financial details.	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan	Premier includes owner statements. We do not know if owners get their own login or see only their own properties.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan	With conditions Use the iPhone or Android app. Details: Check whether your subscription includes this. Check which plan includes it and which desktop features it supports.
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	Available Connect your own software with API v2. Plan: Core plan	With conditions Approved partners can connect software through Availability Exchange. Access: Approved Availability Exchange partners only. Each property must approve access. Partners need approval and certification before using live property data.
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.	With conditions Partners need approval, certification and property permission. Access: Approved Availability Exchange partners only. Each property must approve access. The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.
Webhooks Sends notices about events to linked systems.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.	We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly.
Zapier A Zapier connection with stated events, actions or plan requirements.	We could not confirm a supported iGMS app for Zapier.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.	We could not confirm a ResNexus app in Zapier.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	Available Booking, inquiry and quote exports Plan: Core plan	With conditions Export guest lists and send financial data to QuickBooks. Details: Check whether your subscription includes this. Check full-account exports, attachments, file formats and how long data stays available after leaving.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan	With conditions Get help setting up booking-site connections. Plan: Essentials / Premier Ask for a quote that covers the work, timing and any service fees.
Moving your data Help or tools to import records from another system.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	Available Import existing bookings and past financial records. Plan: Core plan	With conditions Import guest details from another system. Details: Check whether your subscription includes this. Check supported software, past bookings and any fields that will not transfer.
Help center Public guides and help pages. These alone do not show the quality of support.	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public support guides Plan: Core plan	With conditions Use help inside your account. Plan: Essentials / Premier Click the help button in the back office. Some learning guides are public; full account help needs access.
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	Available Email support Plan: Core plan	With conditions Email support Plan: Essentials / Premier Email [email protected]. We could not confirm a guaranteed reply time.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	We could not confirm this feature or what it requires.	We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help.
Phone support Phone support, with any plan or country limits.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	We could not confirm this feature or what it requires.	With conditions Call support during its service hours. Plan: Essentials / Premier Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available v2 Details: Check that your plan lets you connect your own software.	The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.	With conditions HTTP Basic authentication Access: Approved Availability Exchange partners only. Each property must approve access. Use the approved partner username and passkey from an allowed IP address.
Read property records Read property records through the API.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Read approved businesses and their rooms or units. Access: Approved Availability Exchange partners only. Each property must approve access. GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.
Read reservation records An API tool reads booking records.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.	With conditions Read bookings with GetReservationDetails. Access: Approved Availability Exchange partners only. Each property must approve access. Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Create bookings with AddReservation. Access: Approved Availability Exchange partners only. Each property must approve access. Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Change bookings made by your partner connection. Access: Approved Availability Exchange partners only. Each property must approve access. Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.	We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records.
Update guest records Updates guest records, not just contact fields on a booking.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking.
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.	We could not confirm a way to read messages through the API.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.	We could not confirm a way to send messages through the API.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.	With conditions Read daily prices and currency with GetCalendar. Access: Approved Availability Exchange partners only. Each property must approve access. The property must share access. The start and end dates both mean stay nights, not checkout.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Set prices for groups of units. Access: Approved Availability Exchange partners only. Each property must approve access. Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.	With conditions Read open dates and available unit counts. Access: Approved Availability Exchange partners only. Each property must approve access. GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.
Read owner records Read property-owner records through the API.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We could not confirm access to owner records through the API.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	You can add free-text booking notes. We could not confirm tools to create custom property or guest fields.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.	We do not know if the API can manage alerts. Alerts for prices and open dates are still planned.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.	We could not confirm the request limit or how the API reports too many requests.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.	We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters.

Compare property management software for daily work — iGMS vs OwnerRez vs ResNexus

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

ResNexus: what to consider

Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for iGMS, OwnerRez and ResNexus?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

Can ResNexus show who should clean a room and when it was last cleaned?

Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.

iGMS vs OwnerRez vs ResNexus

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OwnerRez

ResNexus

Compare property management software for daily work — iGMS vs OwnerRez vs ResNexus

iGMS: what to consider

OwnerRez: what to consider

ResNexus: what to consider

Common questions

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