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Hostex vs Lodgify vs Lodgix

Comparing

Compare Hostex vs Lodgify vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Hostex

Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.

Best for: Manage calendars, messages and tasks in one place.

Lodgify

Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.

Best for: Combining booking work with plan-based message and team tools.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

Compare features by plan.

Showing all 110 detailed properties.
Hostex versus Lodgify versus Lodgix: features, plans and limits.
What matters to youHostex
4.7 / 5Out of 283 reviews
Property management
Lodgify
4.7 / 5Out of 5,837 reviews
Property management
Lodgix
4.8 / 5Out of 174 reviews
Property management
Score
Score74
STRCompare scoring
Score81
STRCompare scoring
Score92
STRCompare scoring
At a glance / Prices for your properties
PropertiesBasic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
OverviewHostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks.Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons
Basic

Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra.

Pro

Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on.

Premium

Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy.

Basic

One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed.

Starter

Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup.

Professional

Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing.

Ultimate

Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support.

Smart Locks · add-on

Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies.

Standard 7

Covers up to 7 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 12

Covers up to 12 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 20

Covers up to 20 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 30

Covers up to 30 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 40

Covers up to 40 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 50

Covers up to 50 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 60

Covers up to 60 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 70

Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra.

Unlimited

No property limit, with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Property Management · add-on

An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit.

QuickBooks Sync · add-on

You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.

1-property price for your selection
Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.
Plan prices and conditions

Basic: USD 7.3

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Pro: USD 10.4

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Premium: USD 15.7

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

To buy Premium, contact sales. The amount comes from the public calculator.

Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.
Plan prices and conditions

Basic: USD 18

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Starter: USD 33

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Professional: USD 58

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Ultimate: USD 85

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra.
Plan prices and conditions

Standard 7: USD 79.99

Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra.

Standard 12: USD 99.99

Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra.

Standard 20: USD 139.99

Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra.

Standard 30: USD 169.99

Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra.

Standard 40: USD 209.99

Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra.

Standard 50: USD 239.99

Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra.

Standard 60: USD 279.99

Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra.

Standard 70: USD 309.99

Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra.

Unlimited: USD 349.99

No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.

Limits and requirements
  • Basic covers up to two properties. Its smart-lock links are limited to TTlock. Vrbo, Open API and automatic cleaning need Pro/Premium.
  • iCal updates twice an hour. It marks booked dates but does not send full booking records.
  • Basic allows one property. Starter allows up to two. Ask about the limits for Professional and Ultimate.
  • AI Co-Host is beta and requires approval before sending or changing anything.
  • Automatic refunds need eligible website or manual bookings, Policy automation turned on and supported card payments. Booking-site and outside-payment limits still apply.
  • Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate.
  • Issue the refund through your payment service. Lodgix only records it.
  • AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply.
  • Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources
CapterraRating 4.9 / 5 · 23 reviews
TrustpilotTrustScore 4.7 / 5 · 258 reviews
G2Rating 3.3 / 5 · 2 reviews
GetAppRating 4.9 / 5 · 23 reviews
Software AdviceRating 4.9 / 5 · 23 reviews
CapterraRating 4.5 / 5 · 1,311 reviews
TrustpilotTrustScore 4.7 / 5 · 4,436 reviews
G2Rating 4.4 / 5 · 90 reviews
GetAppRating 4.5 / 5 · 1,311 reviews
Software AdviceRating 4.5 / 5 · 1,311 reviews
CapterraRating 4.8 / 5 · 171 reviews
G2Rating 2.2 / 5 · 3 reviews
GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Basic; Pro; Premium

Plan: Basic (up to 2 properties), Pro and Premium

Available

Basic; Starter; Professional; Ultimate

Plan: Basic / Starter / Professional / Ultimate

Available

Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited

Details: All plans based on property count

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Available

Basic covers up to 2 properties. Use Pro or Premium for more.

Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a firm limit for Pro or Premium.
Available

Basic: 1 property; Starter: 2 properties

Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.

Plan: Basic / Starter / Professional / Ultimate

  • We could not confirm firm limits for Professional or Ultimate.
Available

Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap

Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.

Details: All plans based on property count

How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

Available

Per property per month; monthly or yearly plan

Plan: Basic (up to 2 properties), Pro and Premium

  • Yearly rates are shown per month, but you pay for the year.
Available

Price depends on property count, plan and how long you pay for.

Plan: Basic / Starter / Professional / Ultimate

Available

Pay a monthly account fee based on how many properties the plan covers.

Details: All property-count plans

Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

Available

Hostex says it charges no booking fee.

Plan: Basic (up to 2 properties), Pro and Premium

  • Booking-site commissions, payment fees and extra services still cost money.
Available

Plans list a 0% booking fee.

Plan: Basic / Starter / Professional / Ultimate

  • Payment fees and optional services can cost extra.
With conditions

Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates.

Details: All plans based on property count

  • Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts.

Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies

  • Guest checks, guest text messages and WhatsApp have separate usage fees.
  • Outside services charge separately.
Available

Optional advice and extra services cost more.

Plan: Basic / Starter / Professional / Ultimate

With conditions

Property Management and QuickBooks Sync cost extra.

Details: Paid add-ons

  • Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial

Trial length and rules. A demo is different from a free trial.

Available

15-day free trial; no card needed

Plan: Basic (up to 2 properties), Pro and Premium

Available

7 days; no credit card required

Plan: Basic / Starter / Professional / Ultimate

Available

30-day trial; no credit card requested

Details: Every plan

Setup fees

One-time setup fees. A missing price does not mean setup is free.

Setup help is included. We could not confirm whether all setup services are free.

Available

No setup fee

Details: All current plans

Available

No setup fees; setup and training included

Details: Every plan

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

Available

Connect directly to Airbnb.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Connect directly to Airbnb.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect Airbnb listings and bookings directly.

Details: All plans based on property count

  • Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

Available

Connect directly to Vrbo.

Plan: Pro and Premium

Available

Connect directly to Vrbo.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect single-unit Vrbo listings and guest payments.

Details: All plans based on property count

  • You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

Available

Connect directly to Booking.com.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Connect directly to Booking.com.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect Booking.com through Channex.io.

Details: All plans based on property count

  • You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import booked dates from an outside calendar.

Plan: Basic (up to 2 properties), Pro and Premium

  • Checks twice an hour. This does not import guest details or full booking records.
Available

Import booked and blocked dates through an iCal calendar link.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Connect the outside calendar. This shares dates, not full booking records.
With conditions

Import blocked dates from outside calendars about every 30 minutes.

Details: All plans based on property count

  • This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share your Hostex calendar link with another booking site.

Plan: Basic (up to 2 properties), Pro and Premium

  • This shares calendar dates, not full booking records.
Available

Share open and blocked dates with an outside calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Other services check your calendar link for updates. It does not export full booking records.
With conditions

Share each property’s open and blocked dates. You can leave out names.

Details: All plans based on property count

  • This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Send prices and minimum stays to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. An accepted update request does not prove the booking site has applied it.
Available

Send prices to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Send nightly prices and rules to linked booking sites.

Details: All plans based on property count

  • You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Send open and blocked dates to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up the direct booking-site connection. Calendar-only iCal links refresh twice an hour.
Available

Send open and blocked dates to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Share open and blocked dates through a direct connection or iCal.

Details: All plans based on property count

  • iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Import bookings, changes and cancellations from linked sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Past-booking imports vary by site. iCal links show booked dates only.
Available

See booking-site reservations in one calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Import booking-site reservations and supported Booking.com date changes.

Details: All plans based on property count

  • Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

One inbox for Airbnb, Booking.com, Vrbo and direct bookings

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. Some booking sites require you to start the chat.
Available

Read messages from linked booking sites in the inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Airbnb, Vrbo and Booking.com guest conversations

Details: All plans based on property count

  • Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

Outside calendars refresh twice an hour and do not include booking details.

Plan: Basic (up to 2 properties), Pro and Premium

  • An accepted update request does not prove the booking site has applied it.
Available

Price and offer rules vary by booking site.

Details: Connected-channel setup

  • Set Booking.com and Expedia offers on those sites. Airbnb and Vrbo have their own rules. Promo codes work only on your website.
With conditions

Update limits depend on the booking site. iCal cannot replace invoices.

Details: All plans based on property count

  • Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See listings in one calendar. Link related properties and rooms.

Plan: Basic (up to 2 properties), Pro and Premium

Available

See bookings for several properties in one calendar.

Plan: Starter (up to 2 properties); Professional; Ultimate

Available

See properties in Calendar Tape, with a cleaning view on mobile.

Details: All plans based on property count

Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add manual bookings to the calendar.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Add a booking with or without a quote.

Check plan: Check which plan includes this.

  • Without a quote, manage prices and payments outside Lodgify. The booking status controls whether dates are blocked.
Available

Create a reservation from Calendar Tape or Create Reservation

Details: All plans based on property count

Booking changes

Edit booking fields and check whether changes reach linked booking sites.

Available

Move existing bookings between properties

Plan: Basic (up to 2 properties), Pro and Premium

Available

Extend a guest’s stay in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • We could not confirm other changes or the rules for each booking site.
With conditions

Change stay dates or the property, then remake the invoice.

Details: All plans based on property count

  • Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Import cancellations from booking sites, or cancel direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Canceling a direct booking does not send an automatic refund.
With conditions

Cancel website, manual and supported booking-site reservations.

Check plan: Check which plan includes this.

  • Cancel Airbnb bookings in Airbnb. Use Booking.com or Expedia to cancel bookings from those sites. Lodgify can cancel Vrbo bookings linked through the API. Guests cannot cancel on their own.
With conditions

Cancel an invoice and record a refund or guest credit.

Details: All plans based on property count

  • Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking

Block dates without making a paid guest booking.

Available

Open or block dates in the shared calendar.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Block or open dates in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

Available

Block dates without a guest reservation

Details: All plans based on property count

Booking import

Move or import existing bookings. Check which sources and file formats are supported.

With conditions

Import bookings from linked sites. Past-booking limits vary.

Plan: Basic (up to 2 properties), Pro and Premium

  • Airbnb: up to 3 months, with a limit of 5,000 entries. Booking.com: future check-ins only. Several other sites do not import past bookings.
  • Recreate manual bookings and blocked dates before connecting a booking site.
With conditions

Get help moving bookings.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
With conditions

Import Airbnb bookings or turn outside-calendar blocks into bookings.

Details: All plans based on property count

  • Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

View guest records and booking details. Filter by booking site.

Details: Check which plan includes this.

Available

See guest details in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

Available

Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records.

Details: All plans based on property count

Booking export

Export booking records. Check which file formats are supported.

You can export statistics and transactions. We could not confirm a full booking-record export or its file format.

Available

Download filtered past or future bookings as CSV files.

Check plan: Check which plan includes this.

  • This exports bookings, not necessarily the whole account.
With conditions

Download bookings as an Excel (.xlsx) file with Reservation Data Dump.

Details: All plans based on property count

  • Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

Available

Set prices for several dates, properties and booking sites at once.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Set seasonal prices for selected dates.

Plan: Starter / Professional / Ultimate

  • Set seasonal prices by hand. They do not repeat automatically or support copying within a rental. Dynamic Pricing overrides work differently.
With conditions

Set seasonal prices with reusable templates.

Details: All plans based on property count

  • You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

Available

Set minimum stays and how far ahead guests can book.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Set minimum stays by date or day of the week.

Check plan: Check which plan includes this.

  • The longest minimum across the stay applies. Rules can reach your website, Airbnb, Booking.com, Vrbo and Expedia.
With conditions

Set minimum stays for each rate period. The arrival-day rule covers the whole stay.

Details: All plans based on property count

  • An outside pricing service can replace prices and stay rules.
Gap night rules

Adjust rules for unbooked nights between stays.

Available

Adjust minimum-stay rules for gaps between bookings

Details: Check which plan includes this.

We could not confirm this feature or what it requires.

With conditions

Allow or block shorter gaps between bookings, with a minimum stay you choose.

Details: All plans based on property count

  • Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Set Airbnb discounts for weekly, monthly or other stay lengths.

Details: Check which plan includes this.

  • Connect your Airbnb listing. The discounted nightly price must be at least USD10.
With conditions

Set fixed prices for weekly, monthly or custom-length stays.

Plan: Starter / Professional / Ultimate

  • Use fixed amounts, not percent discounts. A custom rate covers one stay length.
  • Booking.com needs matching weekly or monthly rate plans. Whether the stay costs less than nightly pricing depends on setup.
With conditions

Offer fixed-amount or percentage discounts for longer stays.

Details: All plans based on property count

  • Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Set Airbnb last-minute discounts. Hostex also has same-day price rules.

Details: Check which plan includes this.

  • Airbnb last-minute discounts cover arrivals in 0–28 days.
With conditions

Limit offers to guests arriving soon.

Plan: Starter / Professional / Ultimate

  • Set up website offers. Airbnb and Vrbo updates follow their rules. Set Booking.com and Expedia offers on those sites. Promo codes work only on your website.
With conditions

Automatically discount stays arriving within your chosen number of days.

Details: All plans based on property count

  • Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use PriceLabs to adjust prices based on market demand.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate PriceLabs account. Hostex’s own price rules do not confirm market-based pricing.
Available

Built-in pricing uses Beyond to adjust nightly rates.

Details: Professional / Ultimate; 3-month trial on Basic / Starter

  • Prices update daily up to 18 months ahead. Set a minimum price or override prices yourself.
With conditions

Use PriceLabs or Beyond to adjust nightly prices.

Details: All plans based on property count

  • You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately.
  • We could not confirm a built-in market-based pricing tool.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Use PriceLabs prices and minimum stays.

Plan: Basic (up to 2 properties), Pro and Premium

  • PriceLabs fees and access rules apply.
With conditions

PriceLabs, Beyond, Smartness and TechTape

Details: Check which plan includes this.

  • You need an account with the pricing service.
  • These outside services are separate from the built-in pricing tool.
With conditions

PriceLabs and Beyond

Details: All plans based on property count

  • You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read booking-site and direct-booking messages in one inbox.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Read guest messages from linked sites in one inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Read guest questions and booking messages in one inbox.

Details: All plans based on property count

  • Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around check-in and check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Messages use the property’s time zone. Booking-site message rules still apply.
Available

Scheduled arrival and departure messages

Plan: Professional / Ultimate

With conditions

Schedule messages around arrival, departure and other dates.

Details: All plans based on property count

  • Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time.
  • Rules use the first property by default. Change the setting if you need more.
Event triggers

Send messages when listed booking events happen.

Available

Messages triggered by bookings, changes and cancellations

Plan: Basic (up to 2 properties), Pro and Premium

Available

Send messages when booking events happen.

Plan: Professional / Ultimate

With conditions

Send email, app alerts or texts when invoice events or status changes happen.

Details: All plans based on property count

  • Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages

Rules that send or skip messages based on booking details.

Available

Set rules that send messages based on booking details.

Details: Check which plan includes this.

  • We could not confirm the full list of rule options or which plan includes them.

We could not confirm this feature or what it requires.

With conditions

Choose which booking sites and properties a message rule covers.

Details: All plans based on property count

  • Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Save answers and message templates that fill in booking details.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Reuse quick replies and saved messages.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

Available

Save replies and use fields that fill in guest or booking details.

Details: All plans based on property count

AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

HostGPT writes drafts for you to review.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
Available

AI writes and improves draft replies

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

AI writes reply drafts for you to review.

Details: All plans based on property count

  • The automatic AI Assistant is a separate option you must turn on.
AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

HostGPT can send replies for you.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.

We could not confirm this feature or what it requires.

With conditions

AI Assistant can answer basic guest questions for you.

Details: All plans based on property count

  • This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email.
  • It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

Choose draft-only mode to review replies before sending.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
With conditions

Co-Host asks you to approve messages or changes first.

Details: AI Co-Host beta

  • Beta access is required.
  • This is a beta feature. Check whether you can use it.
With conditions

Review reply drafts, or turn off the automatic assistant.

Details: All plans based on property count

  • Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations

Check automatic message translation. Templates written in several languages are a different feature.

Available

Automatic guest message translation

Plan: Pro and Premium

We could not confirm this feature or what it requires.

We could not confirm translation of messages you receive or send.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Text guests to collect booking charges.

Details: Check which plan includes this.

  • The price per text depends on the destination country. We could not confirm a general two-way guest text inbox.
Available

Text guests with updates and reminders.

Plan: Ultimate

  • Check text-message fees, supported countries and sending limits.
With conditions

Text guests through Twilio, or use a shared number for outgoing texts.

Details: All plans based on property count

  • To use your own number, set up and verify a Twilio account and number. Twilio fees apply.
  • Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages

Email guests. Check sender and booking-site limits.

Available

Forward messages to guests by email

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Send a cancellation email from an editable template.

Check plan: Check which plan includes this.

  • Use the cancellation Message slider, then Send. Check other guest-email tools and supported booking sites.
  • This confirms cancellation emails, not every type of email campaign.
With conditions

Email guests with the Lodgix sender or your own email domain.

Details: All plans based on property count

  • The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Build a booking website with templates, taxes, rate plans and search settings.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Build a hosted website from templates.

Plan: Starter / Professional / Ultimate

With conditions

Customize hosted booking pages. A full website-building service is separate.

Details: All plans based on property count

  • You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget

Add a booking engine to a website hosted elsewhere.

Available

Put a booking form or calendar on your existing website.

Plan: Pro and Premium

Available

Put a booking tool on WordPress, Wix or Squarespace.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site
With conditions

Put booking calendars for one or more properties on your website.

Details: All plans based on property count

  • You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain

Use your own domain for the provider’s direct-booking website.

Available

Use your own web address for your booking site.

Plan: Pro and Premium

Available

Use your own web address.

Plan: Starter / Professional / Ultimate

You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.

Payment processors

Payment services, with country and plan requirements.

With conditions

Take direct-booking payments with Stripe or PayPal.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a payment-provider account and must pay its fees. You can also accept booking requests manually.
Available

Connect Stripe or another supported payment service.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site
With conditions

Stripe and Authorize.net

Details: All plans based on property count

  • You need a supported payment-service account. Its fees are separate.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Set one-time, weekly, monthly or custom repeating booking charges.

Details: Check which plan includes this.

  • Each recurring charge has a due date. Collection uses payment links or recorded payments. Automatic card charging is not confirmed.
With conditions

Schedule payments using your booking policy.

Plan: Starter / Professional / Ultimate

  • You need a booking quote, active Policy automation and a supported online payment method.
  • Turn off automatic payments for old bookings that are already paid.
With conditions

Set a first payment and remaining balance. You can turn on automatic card payments.

Details: All plans based on property count

  • You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails.
  • You need a supported payment service and a saved payment method.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Hold a deposit through Stripe. Release it yourself or automatically.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up Stripe for deposits. Its payment hold lasts 7 days.
  • The refund time setting applies to all deposits. For long stays, check Stripe’s rules or collect a deposit offline.
  • Turn on Use for deposit for the connected Stripe account. Adding the account alone is not enough.
Available

Hold money on a guest’s card for possible damage.

Plan: Professional; Ultimate

  • This holds funds on the card. It does not take a deposit payment upfront.
With conditions

Collect a refundable deposit or hold money on a card.

Details: All plans based on property count

  • Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund some or all of an online direct-booking payment.

Details: Check which plan includes this.

  • Only for upcoming or current stays paid online. You cannot refund more than you collected.
  • Canceling a booking does not send a refund automatically.
With conditions

Use automatic policy refunds or send refunds yourself.

Check plan: Check which plan includes this.

  • Automatic refunds need a website or manual booking, an active Policy, a card payment and an enabled payment service. Choose manual mode for a custom partial refund.
  • You can send manual refunds through Stripe, Braintree, AuthorizeNet or Lodgify Payments. Refund PayPal, bank or cash payments outside Lodgify.
  • Mark as Refunded only saves a record. It does not send money.
With conditions

Send refunds through the payment service, then record them in Lodgix.

Details: All plans based on property count

  • Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

We could not confirm built-in tools to create, sign or collect rental agreements.

Available

Include a rental agreement with the booking quote.

Check plan: Check which plan includes this.

  • Set up the quote. We could not confirm online signing.
With conditions

Make guest agreements that can be signed online.

Details: All plans based on property count

  • You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

With conditions

Collect guest IDs through the portal or connect an outside screening service.

Details: Check which plan includes this.

  • Outside screening services may charge extra. Collecting an ID does not prove a guest’s identity has been checked.
With conditions

Connect Chekin for guest registration and ID checks.

Check plan: Chekin plan required. Check the Lodgify plan.

  • You need both services. Check the ID-check method and where it works in the US. This is not a promise of legal compliance.
  • This is an outside service. Built-in or face-recognition checks are not confirmed.
With conditions

Use Guest Verify for photo-ID and selfie checks.

Details: All plans based on property count

  • Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Hostex says it charges no commission on direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Payment-provider and other outside-service fees still apply.
Available

Plans list a 0% booking fee.

Plan: Starter / Professional / Ultimate

  • Payment fees still apply. Basic’s zero booking fee does not confirm it includes a direct-booking website.
With conditions

Lodgix charges no commission on bookings from your own website.

Details: All plans based on property count

  • Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

Available

Create cleaning and repair tasks when booking events happen.

Plan: Pro and Premium

Available

Create tasks from bookings or set them to repeat.

Plan: Ultimate

With conditions

Assign cleaners by default and create repeating work orders.

Details: All plans based on property count

  • Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

Available

Invite cleaners to use the app for their assigned tasks.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Let team members see their assigned tasks.

Plan: Ultimate

With conditions

Cleaners use the Admin app for their assigned tasks.

Details: All plans based on property count

  • Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists

Reuse task lists and mark jobs done.

Available

Give cleaners a checklist to mark as done.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Step-by-step task checklists

Plan: Ultimate

With conditions

Make cleaning checklists with required and optional steps.

Details: All plans based on property count

  • Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements

Ask for or require photos of finished work.

With conditions

Cleaners can send photos or written updates when finishing tasks.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a setting that requires a photo before a task can be finished.
Available

Require photos for tasks.

Plan: Ultimate

With conditions

Require photos for checklist steps.

Details: All plans based on property count

  • Mark the step as required. Photos for reporting damage are a separate process.
Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts by app or email. Text alerts depend on the plan.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic and Pro charge extra for task texts. Premium includes them. Guest texts have separate prices.
Available

Send app alerts for tasks.

Plan: Ultimate

With conditions

Send an app alert when a housekeeper gets an assignment.

Details: All plans based on property count

  • The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

Available

Create, assign and track repair tasks.

Details: Check which plan includes this.

  • All plans include task management. Automatic cleaning is on Pro and Premium. Check which plan covers automatic repair tasks.
Available

Assign repair tasks.

Plan: Ultimate

With conditions

Assign repair jobs to staff or outside workers and track completion.

Details: All plans based on property count

  • Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Connect to Turno and choose which properties to share.

Details: Check which plan includes this.

  • You need a Turno account. Check which Hostex plan includes the connection.
With conditions

Connect to Turno. Ultimate advertises a Turno plan.

Plan: Ultimate

  • You need the Turno service.
  • Cleaning work is separate from the plan.

Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.

08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

With conditions

Send check-in guides and door codes for each booking.

Plan: Pro and Premium

  • Some booking sites require you to start the chat. Booking.com may block guide links.
  • If you require a deposit, guests must pay it to see the address, door code and other check-in details.
Available

Send arrival details in scheduled messages.

Plan: Professional / Ultimate

With conditions

Share arrival details through Staylio and scheduled messages.

Details: All plans based on property count

  • Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Guests use a phone web page for arrival details, ID checks and deposits.

Plan: Pro and Premium

  • If a security deposit is set, guests must pay before seeing the address or door code. Other check-in details are also hidden until payment.
With conditions

Guests can view arrival and stay details on a web page or app.

Plan: Ultimate

  • We could not confirm other guest-portal actions.
With conditions

Guests use Staylio for arrival and departure details, messages and agreements.

Details: All plans based on property count

  • Guests install the app. Set up its content and features in Lodgix.
Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

Basic connects to TTlock. Pro and Premium support more lock brands.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a supported lock and account. Check your exact model.
With conditions

Connect supported Nuki, Igloohome, Schlage or Yale locks.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. Each connected lock costs USD7 a month, paid in advance.
With conditions

RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock

Details: All plans based on property count

  • You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Make a unique booking code 3 days before check-in.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic supports TTlock. Pro and Premium support other compatible connections.
Available

Make a different door code for each booking.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

Make a door code for each booking at the time you choose before arrival.

Details: All plans based on property count

  • Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Door codes work from check-in until check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Connect a supported lock. Basic supports TTlock only.
Available

Codes start at check-in and stop at checkout.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

Choose when codes work around arrival and departure.

Details: All plans based on property count

  • PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send codes in automatic messages or check-in guides.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a connected, supported lock. Basic includes automatic messages. Check-in guides need Pro or Premium.
Available

Send codes in automatic messages.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

Add codes to emails, documents and automatic messages, or show them in Staylio.

Details: All plans based on property count

  • Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

Hostex says it adds no fee for smart-device connections.

Plan: Basic (up to 2 properties), Pro and Premium

  • Buy the hardware and pay any lock-account or outside-service fees. Basic supports TTlock only.
With conditions

USD7 per connected smart lock each month.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Pay each month in advance. Buy supported lock hardware separately.
With conditions

RemoteLock requires a paid provider plan

Details: All plans based on property count

  • Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

Available

See booking income and costs by property or booking site.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Booking reports

Plan: Starter / Professional / Ultimate

Available

View sales and salesperson reports. Filter by date, property and invoice status.

Details: All plans based on property count

Occupancy reports

See how often your rentals are booked. Filter by date or property.

Available

See booked nights, average nightly prices and income per available night.

Plan: Basic (up to 2 properties), Pro and Premium

  • Filter by property, booking site and date range.
Available

See how often properties are booked. Filter by property, date or booking site.

Plan: Ultimate

With conditions

See how often properties are booked.

Details: All plans based on property count

  • We could not confirm the filters or exact calculation.
Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See income and costs, with monthly reports on Pro and Premium.

Plan: Pro and Premium

  • Monthly reports exclude the current month. Stays across months are split by night. Regenerate reports yourself after changes.
Available

See income on owner statements.

Plan: Ultimate

  • Statements include booking income, fees, costs and payouts.
With conditions

View detailed income, monthly totals and comparisons.

Details: All plans based on property count

  • Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements

Statements for property owners. Check which income and expenses they include.

Available

Make monthly PDF owner reports with your fee and category settings.

Plan: Pro and Premium

Available

Statements with revenue, fees and expenses

Plan: Ultimate

With conditions

Make monthly or quarterly owner statements for income, costs and work orders.

Details: Property Management add-on

  • Publish each statement. Remake it after later booking changes.
Expense tracking

Record property or booking expenses in the software.

Available

Record income and costs and link them to bookings.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Track booking fees and property costs entered by hand.

Plan: Ultimate

  • This feeds owner statements. It is not a full bookkeeping tool.
With conditions

Track costs and fees by property or booking.

Details: Property Management add-on

  • The paid add-on can include these costs in owner statements.
Accounting connections

Which accounting tools connect and what they can share.

With conditions

Send bookings and transactions to Clearing.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate Clearing account. Its fees may apply.
With conditions

Connect to Clearing or VRPlatform for accounting.

Check plan: Outside accounting plan required. Check the Lodgify plan.

  • You need plans with Lodgify and the chosen service. This is a connection, not built-in accounting or a promise of compliance.
With conditions

Send guests, invoices and payments to QuickBooks Online.

Details: QuickBooks Sync add-on

  • You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports

Download reports in the listed file types.

With conditions

Download statistics as spreadsheets and transactions or monthly reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • Monthly reports need Pro or Premium. File formats vary by report.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
Available

Download supported booking and cleaning reports as Excel or PDF files.

Details: All plans based on property count

10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

With conditions

Create team accounts and assign roles.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic allows up to 2 team roles. We could not confirm a limit for Pro or Premium.
Available

Co-host access

Plan: Starter / Professional / Ultimate

Available

Create separate logins with admin, front-desk or cleaning roles.

Details: All plans based on property count

User permissions

Choose what each person can see and do.

With conditions

Choose who can use pricing, calendars and messages.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.
Available

Choose how much each team member can access.

Plan: Ultimate

Available

Group team members and choose what they can access.

Details: All plans based on property count

Choose which properties each person can access

Choose which properties a person can access.

With conditions

Choose which properties and rooms each team member can access.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.

We could not confirm this feature or what it requires.

With conditions

Choose which properties Cleaning Staff can see.

Details: All plans based on property count

  • Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal

Let owners view property, booking or financial details.

Available

Give owners accounts that show only their own listings.

Details: Check which plan includes this.

  • Owner reports and owner logins may have different plan rules. Check which plan includes logins.
Available

Give owners limited access to view their reports.

Plan: Ultimate

  • We could not confirm other owner tools beyond finances and reports.
With conditions

Give owners access to calendars, statements and a dashboard you set up.

Details: Property Management add-on

  • Create an owner record and login. The manager chooses what the owner can see.
Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the iPhone or Android app for calendars, bookings, messages and tasks.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Use the host app on iPhone or Android.

Plan: Starter (up to 2 properties); Professional; Ultimate

Available

Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app.

Details: All plans based on property count

11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

With conditions

Connect your own software to manage properties and bookings.

Plan: Pro and Premium

  • Your software needs permission to connect.
Available

Connect your own software through the API.

Plan: Starter (up to 2 properties); Professional; Ultimate

With conditions

Connect your own software with REST API v2.

Details: All plans; you need an API key with the right permissions.

  • Create an API key and give it the permissions it needs.
API access conditions

Who can use the developer API, including required plans, approval and access limits.

With conditions

Create a Hostex access token to connect software.

Plan: Pro and Premium

  • Use Pro or Premium with the right account permissions. Basic or an expired plan may return error 420.
  • Partner OAuth connections have a separate approval process.
With conditions

Create a key in Settings → Public API.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • You need an API key. Check live access and any older or custom account terms.
With conditions

Create and manage API keys in Account → API Keys.

Details: All plans; you need an API key with the right permissions.

  • You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks

Sends notices about events to linked systems.

With conditions

Send booking, message, calendar and review alerts to connected software.

Plan: Pro and Premium

  • The price table lists webhooks on all plans, but the management API needs Pro or Premium. Confirm Basic access.
  • Alerts contain limited details. Fetch the full record through the API. Delayed alerts are not guaranteed to be replayed.
With conditions

Send alerts for prices, open dates, bookings and guest messages.

Check plan: Check which plan includes this.

  • You need API access and a receiving web address. Check whether your account can use these alerts.
With conditions

Send message.received alerts to an HTTPS address you choose.

Details: All plans based on property count

  • Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier

A Zapier connection with stated events, actions or plan requirements.

We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one.

With conditions

Official Zapier connection

Details: Check which plan includes this.

  • You need a separate Zapier account.
With conditions

Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers.

Details: All plans based on property count

  • You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Download statistics spreadsheets and income or cost reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • These reports do not confirm a full account export. Bulk API access needs Pro or Premium.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
With conditions

Download Reservation Data Dump as Excel (.xlsx), plus supported reports.

Details: All plans based on property count

  • Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

Get guided setup help. Premium adds priority setup services.

Plan: Basic (up to 2 properties), Pro and Premium

Available

Get personal setup help.

Plan: Starter / Professional / Ultimate

With conditions

Get free setup help and one-to-one screen-share training.

Details: All plans based on property count

  • Book a session. Check imported properties and fees yourself.
Moving your data

Help or tools to import records from another system.

With conditions

Move booking-site connections, with some details entered again by hand.

Details: Check which plan includes this.

  • Recreate manual bookings and blocked dates before connecting. Past-booking limits vary by booking site.
With conditions

Get help moving listings, bookings and guest data.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
With conditions

Import Airbnb properties and bookings, or turn calendar blocks into bookings.

Details: All plans based on property count

  • Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public searchable help center and API reference

Plan: Basic (up to 2 properties), Pro and Premium

Available

Public Lodgify Help Center

Details: Public; no plan required to read

Available

Public help center and product guides

Details: All plans based on property count

Email support

Email support, with any plan limits. Response time is unconfirmed.

Available

Email support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

Available

Contact a person by email.

Plan: Starter / Professional / Ultimate

With conditions

Contact support by email.

Details: All plans based on property count

  • We could not confirm reply times or support commitments.
Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

Live-chat support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

Available

Live chat support

Plan: Ultimate

We could not confirm live support chat. Guest chat and screen-share training are separate services.

Phone support

Phone support, with any plan or country limits.

We could not confirm phone support. Hostex lists email and chat.

Available

Contact support by phone.

Plan: Professional / Ultimate

We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

With conditions

OpenAPI schema 3.0.0; Hostex API /v3 server

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
Available

v1, v2

Details: Check that your plan lets you connect your own software.

Available

OpenAPI 3.0.2; contract v2 version 2.0.2

Details: All plans; you need an API key with the right permissions.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

With conditions

Hostex-Access-Token API key in request header

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
Available

X-ApiKey header

Details: API access conditions apply

  • The public API key can read and change data. Booking-site API calls need a separate channel key.
With conditions

Authorization: Token <API key>

Details: All plans; you need an API key with the right permissions.

  • Create an API key in your account. Each action needs its own permissions.
Read property records

Read property records through the API.

With conditions

GET /properties retrieves property records

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

GET /v2/properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

List property records

Details: All plans; you need an API key with the right permissions.

  • API key with property:read
Read reservation records

An API tool reads booking records.

With conditions

Read bookings with filters.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • By default, the search returns bookings with check_out within 180 days.
With conditions

GET /v2/bookings/bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

List / retrieve reservation records

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:read
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

With conditions

Create direct bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Creates direct bookings, not bookings on travel sites.
With conditions

POST /v1/reservation/booking

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Create a booking with dates, guest details and related records.

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:write
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

With conditions

Change stay details.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Canceling a direct booking uses a separate API action.
With conditions

PUT /v1/reservation/booking/{id}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Only supported booking fields can be changed.
With conditions

Change booking dates, referrer and notes.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with reservation:write permission.
  • Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

With conditions

Read guest details from bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • We could not confirm an API action to read a separate guest database.
With conditions

Read guest contact details from booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a separate guest directory.
With conditions

List / retrieve guest records

Details: All plans; you need an API key with the right permissions.

  • API key with guest:read
Update guest records

Updates guest records, not just contact fields on a booking.

We could not confirm updates to separate guest records. Booking contact fields can be changed.

  • You need a Hostex access token. Check that your account has access.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

With conditions

Change fields in a guest record.

Details: All plans; you need an API key with the right permissions.

  • API key with guest:write
Read guest messages

An API tool reads guest messages or conversation details.

With conditions

GET /conversations and conversation details retrieve messages

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

GET /v2/messaging/{threadGuid}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.

We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.

Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

With conditions

POST /conversations/{conversation_id} sends a message

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Follow the booking site’s message rules. If a request times out, check that the message arrived before you send it again.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day. Account, token and tool limits also apply.
With conditions

POST /v1/reservation/booking/{id}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.

We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.

Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

With conditions

Read prices for selected dates.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • start_date must be within one year and end_date within three years.
With conditions

GET /v2/rates/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Send rental and room-type IDs, plus startDate and endDate. Both the start date and end date count as stay nights.
With conditions

Retrieve per-property rate records

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:read
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

With conditions

Send prices for selected dates to booking sites.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Changes may finish later. An API success response does not confirm the booking site has updated.
  • end_date must be within three years.
With conditions

POST /v1/rates/savewithoutavailability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Create property rate records; patch individual rates

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:write
Read availability calendar

Read open dates or calendar nights through the API.

With conditions

Read open and blocked dates for properties.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • property_ids accepts up to 100 properties.
  • start_date must be within one year and end_date within three years.
With conditions

GET /v2/availability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeDetails=true for detailed booking status. It is false by default.
With conditions

Find property IDs available for the dates you request.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with property:read permission.
  • Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand.

With conditions

Read payment records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.

We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.

Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it.

With conditions

Read refund records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.

We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.

Read owner records

Read property-owner records through the API.

We could not confirm access to owner records through the API.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

With conditions

Read owner records.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with owner:read permission.
  • The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

With conditions

Read or change custom fields on bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • You define the fields first. This covers booking and stay fields only.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

With conditions

Read or change custom fields on bookings.

Details: All plans; you need an API key with the right permissions.

  • Use reservation:write permission to change values, or reservation:read to read them.
  • Use each field’s name to identify it.
Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

With conditions

GET/POST /webhooks; PATCH/DELETE individual webhook

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Retries and replay do not last forever. Fetch the current record again.
With conditions

POST /webhooks/v1/subscribe

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Use a unique target_url. A duplicate returns error 409. Save the signing secret when you create it; it is shown only once.

You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.

Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

With conditions

Request limits return error_code 429 inside HTTP 200, with Retry-After.

Plan: Pro and Premium

  • Limits apply across the account and to each tool. Access tokens may have extra limits.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day.
With conditions

Request limits per minute: v1 600, v2 750, iCal 10.

Check plan: Check API access for your plan.

  • Going over the limit returns 429. Heavy or abusive traffic may be blocked. Unregistered outside connections may have limited keys.
With conditions

The API guide lists a limit of 3 requests per second.

Details: API users

  • We could not confirm how each API action reports an exceeded limit.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

With conditions

Read bookings in batches with offset and limit. Each batch has at most 100 records.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Defaults are offset 0 and limit 20. Results use descending order for the chosen sort field.
With conditions

Read records in pages using page and size. The default size is 50.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a maximum page size.
With conditions

Read bookings in batches using offset and limit. The default is 20; the maximum is 50.

Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Hostex vs Lodgify vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Hostex: what to consider

Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.

Lodgify: what to consider

Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Hostex, Lodgify and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Hostex Basic create cleaning tasks automatically?

No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.

Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?

Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

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