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Hostex vs iGMS vs Uplisting

Comparing

Compare Hostex vs iGMS vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Hostex

Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.

Best for: Manage calendars, messages and tasks in one place.

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

Uplisting

Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.

Best for: Combining a shared booking calendar with guest messages and direct bookings.

Compare features by plan.

Showing all 110 detailed properties.
Hostex versus iGMS versus Uplisting: features, plans and limits.
What matters to youHostex
4.7 / 5Out of 283 reviews
Property management
iGMS
4.6 / 5Out of 495 reviews
Property management
Uplisting
4.1 / 5Out of 307 reviews
Property management
Score
Score74
STRCompare scoring
Score89
STRCompare scoring
Score86
STRCompare scoring
At a glance / Prices for your properties
PropertiesBasic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.
OverviewHostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules.
Plans and add-ons
Basic

Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra.

Pro

Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on.

Premium

Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy.

FLEX

You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ.

PRO

The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access.

PRO+

Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.

Independent Host

Up to four properties. Core channel and guest messaging tools; selected modules cost extra.

Operator

Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan.

Manager

Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote.

1-property price for your selection
Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.
Plan prices and conditions

Basic: USD 7.3

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Pro: USD 10.4

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

Premium: USD 15.7

Monthly plan total.

Ask how tax applies. Payment fees, provider fees and charges for use may cost extra.

To buy Premium, contact sales. The amount comes from the public calculator.

PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.
Plan prices and conditions

FLEX: Price not confirmed

Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded.

PRO: USD 48

This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month.

Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.

PRO+: USD 69

This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month.

General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.

From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed.
Plan prices and conditions

Independent Host: USD 51

1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Operator: USD 114

1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Manager: USD 264

1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Limits and requirements
  • Basic covers up to two properties. Its smart-lock links are limited to TTlock. Vrbo, Open API and automatic cleaning need Pro/Premium.
  • iCal updates twice an hour. It marks booked dates but does not send full booking records.
  • Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time.
  • You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites.
  • The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed.
  • The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.
  • Independent Host supports up to four properties. The other plans are marketed for any property count, but the USD calculator switches to a custom quote at 41 properties.
  • Imported iCal bookings are read-only and do not support automated messaging, identity checks, rental agreements or deposits.
  • Payment schedules work with supported direct, Vrbo and Google bookings. They do not cover all booking sites. Payment service fees are separate.
  • Built-in task checklists and required task photos are not confirmed.
Review sources
CapterraRating 4.9 / 5 · 23 reviews
TrustpilotTrustScore 4.7 / 5 · 258 reviews
G2Rating 3.3 / 5 · 2 reviews
GetAppRating 4.9 / 5 · 23 reviews
Software AdviceRating 4.9 / 5 · 23 reviews
CapterraRating 4.6 / 5 · 306 reviews
TrustpilotTrustScore 4.6 / 5 · 144 reviews
G2Rating 4.7 / 5 · 45 reviews
GetAppRating 4.6 / 5 · 306 reviews
Software AdviceRating 4.6 / 5 · 306 reviews
CapterraRating 4.7 / 5 · 129 reviews
TrustpilotTrustScore 3.7 / 5 · 178 reviews
GetAppRating 4.7 / 5 · 129 reviews
Software AdviceRating 4.7 / 5 · 129 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Basic; Pro; Premium

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

FLEX, PRO and PRO+

Plan: FLEX / PRO / PRO+

  • AI Upsells is marked coming soon.
Available

Independent Host; Operator; Manager

Plan: Independent Host / Operator / Manager

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Available

Basic covers up to 2 properties. Use Pro or Premium for more.

Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a firm limit for Pro or Premium.

We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.

  • We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.
Available

Independent Host: up to 4 properties. Other plans have no property limit.

Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.

Plan: Independent Host / Operator / Manager

How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

Available

Per property per month; monthly or yearly plan

Plan: Basic (up to 2 properties), Pro and Premium

  • Yearly rates are shown per month, but you pay for the year.
With conditions

Pay per active property or per booked night.

FLEX
$1 per booked night, with a $20 minimum per active property.
PRO and PRO+
Prices depend on your property count. You may need to pay for at least one property.
Contract
The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract.

Plan: FLEX / PRO / PRO+

With conditions

Pay the plan minimum or the total property fees, whichever is higher.

Plan: Independent Host / Operator / Manager

  • Prices depend on currency and property count. Pay As You Go is another option.
Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

Available

Hostex says it charges no booking fee.

Plan: Basic (up to 2 properties), Pro and Premium

  • Booking-site commissions, payment fees and extra services still cost money.
With conditions

FLEX charges by booked night

Plan: FLEX

  • FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.
With conditions

Pay As You Go: 3% on Independent Host or 1.5% on Operator.

Plan: Independent Host / Operator / Manager

  • Pay As You Go is limited to 10 properties. Monthly plans are a separate option.
Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts.

Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies

  • Guest checks, guest text messages and WhatsApp have separate usage fees.
  • Outside services charge separately.
With conditions

Some website, support and partner tools cost extra.

Details: Plan-specific optional services

  • The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.
With conditions

Some client, website, ID and AI tools cost extra.

Plan: Independent Host / Operator / Manager

  • What is included depends on your plan. Smart Locks and Protect cost extra on Independent Host. Add-on prices are shown in pounds; ask for US dollar prices.
Trial

Trial length and rules. A demo is different from a free trial.

Available

15-day free trial; no card needed

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

14-day free trial for new users.

Details: New registered users

  • You need a valid card to keep using a paid plan. Confirming your subscription starts billing.
Available

14-day trial; no card required

Plan: Independent Host / Operator / Manager

Setup fees

One-time setup fees. A missing price does not mean setup is free.

Setup help is included. We could not confirm whether all setup services are free.

With conditions

No required setup fee is advertised.

Plan: FLEX / PRO / PRO+

  • A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.

A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list.

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

Available

Connect directly to Airbnb.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Connect to Airbnb.

Plan: FLEX / PRO / PRO+

  • Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.
Available

Connect to Airbnb.

Plan: Independent Host / Operator / Manager

Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

Available

Connect directly to Vrbo.

Plan: Pro and Premium

With conditions

Connect to Vrbo.

Plan: FLEX / PRO / PRO+

  • Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.
Available

Connect to Vrbo.

Plan: Independent Host / Operator / Manager

Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

Available

Connect directly to Booking.com.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Connect to Booking.com.

Setup
Set up existing open dates and prices again.
Limits
Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched.

Plan: FLEX / PRO / PRO+

Available

Connect to Booking.com.

Plan: Independent Host / Operator / Manager

  • Set up Booking.com cleaning fees and promotions in its extranet. Only the mapped rate plan syncs by default, and inquiries do not sync.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import booked dates from an outside calendar.

Plan: Basic (up to 2 properties), Pro and Premium

  • Checks twice an hour. This does not import guest details or full booking records.
With conditions

Import bookings from outside calendars.

Plan: FLEX / PRO / PRO+

  • Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.
With conditions

Import bookings from an outside calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share your Hostex calendar link with another booking site.

Plan: Basic (up to 2 properties), Pro and Premium

  • This shares calendar dates, not full booking records.
With conditions

Share separate booking and cleaning calendars.

Plan: FLEX / PRO / PRO+

  • Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.
With conditions

Share bookings with an outside calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Send prices and minimum stays to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. An accepted update request does not prove the booking site has applied it.
With conditions

Share prices and minimum stays with directly linked sites.

Plan: FLEX / PRO / PRO+

  • Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.
With conditions

Share prices with linked booking sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Send open and blocked dates to linked booking sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up the direct booking-site connection. Calendar-only iCal links refresh twice an hour.
With conditions

Share open and blocked dates across linked sites.

Plan: FLEX / PRO / PRO+

  • New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.
With conditions

Share open and blocked dates with linked sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Import bookings, changes and cancellations from linked sites.

Plan: Basic (up to 2 properties), Pro and Premium

  • Past-booking imports vary by site. iCal links show booked dates only.
With conditions

See bookings from linked sites together.

Plan: FLEX / PRO / PRO+

  • Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.
With conditions

Sync bookings from linked sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

One inbox for Airbnb, Booking.com, Vrbo and direct bookings

Plan: Basic (up to 2 properties), Pro and Premium

  • Vrbo needs Pro or Premium. Some booking sites require you to start the chat.
With conditions

Read Airbnb, Booking.com, Vrbo and direct guest messages.

Plan: FLEX / PRO / PRO+

  • Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.
With conditions

Airbnb, Booking.com, Vrbo and direct-booking inbox

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Email and SMS also supported. WhatsApp is described as in development, not available.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

Outside calendars refresh twice an hour and do not include booking details.

Plan: Basic (up to 2 properties), Pro and Premium

  • An accepted update request does not prove the booking site has applied it.
With conditions

Some dates and prices cannot sync.

Plan: FLEX / PRO / PRO+

  • Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.
With conditions

Imported calendar bookings have fewer tools.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • iCal refresh times depend on the platform. Edit prices and dates in the source tool. Imported iCal bookings do not support messages, identity checks, agreements or deposits.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See listings in one calendar. Link related properties and rooms.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

See your properties in one calendar.

Plan: FLEX / PRO / PRO+

  • Group the listings for each property to see its bookings together. Check that each group is correct.
With conditions

See all your properties in one calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Shows Airbnb, Booking.com, Vrbo and direct bookings.
Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add manual bookings to the calendar.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Create bookings in the booking calendar

Plan: PRO / PRO+

  • Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.
With conditions

Create confirmed or pending bookings on the calendar

Details: Check which plan includes this.

  • Enter dates, guest details and pricing. Pending bookings block dates for 48 hours by default. Verify calendar prices for long stays.
Booking changes

Edit booking fields and check whether changes reach linked booking sites.

Available

Move existing bookings between properties

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Edit manual booking details

Plan: PRO / PRO+

  • Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.
With conditions

Change booking dates, contact details or status through the API.

Plan: Independent Host / Operator / Manager

  • Your app needs bookings:update permission. Dates must be open and the status change allowed. We do not know which changes you can make in the website.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Import cancellations from booking sites, or cancel direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Canceling a direct booking does not send an automatic refund.
With conditions

Delete a manual booking and reopen its dates.

Plan: PRO / PRO+

  • Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.
With conditions

Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting

Details: Check which plan includes this.

  • Cancel other channels, including Booking.com, on the booking site. Cancellation keeps a record you can search. Deletion removes it. Refunds are separate.
Calendar blocking

Block dates without making a paid guest booking.

Available

Open or block dates in the shared calendar.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Block dates across linked booking sites.

Plan: FLEX / PRO / PRO+

  • Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.
With conditions

Block calendar dates for maintenance and cleaning

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up the calendar and give users permission to change it.
Booking import

Move or import existing bookings. Check which sources and file formats are supported.

With conditions

Import bookings from linked sites. Past-booking limits vary.

Plan: Basic (up to 2 properties), Pro and Premium

  • Airbnb: up to 3 months, with a limit of 5,000 entries. Booking.com: future check-ins only. Several other sites do not import past bookings.
  • Recreate manual bookings and blocked dates before connecting a booking site.
With conditions

Import connected-channel bookings and iCal blocks

Plan: FLEX / PRO / PRO+

  • Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.
With conditions

Get help importing bookings during setup.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Ask which booking sites and past records can be imported.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

View guest records and booking details. Filter by booking site.

Details: Check which plan includes this.

With conditions

Collect details about guests and their travel companions.

Plan: PRO / PRO+

  • Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.
With conditions

Keep guest contact details and notes with bookings.

Details: Check which plan includes this.

  • Bookings store names, contact details and private notes. Reports include guest records. We do not know if there is a separate guest database.
Booking export

Export booking records. Check which file formats are supported.

You can export statistics and transactions. We could not confirm a full booking-record export or its file format.

With conditions

Download bookings as a CSV file.

Plan: FLEX / PRO / PRO+

  • Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.
With conditions

Download bookings as a CSV file.

Details: Check which plan includes this.

  • Choose dates and listings. Include or leave out canceled bookings. The report goes to your account email.
04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

Available

Set prices for several dates, properties and booking sites at once.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Set prices for selected dates.

Plan: FLEX / PRO / PRO+

  • Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.
With conditions

Set base prices and prices for specific dates.

Details: Check which plan includes this.

  • Prices for specific dates override base prices. Booking-site currencies must match; Uplisting does not convert them.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

Available

Set minimum stays and how far ahead guests can book.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Set minimum stays in the property calendar

Plan: FLEX / PRO / PRO+

  • Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.
With conditions

Set minimum stays by date or time left before arrival.

Details: Check which plan includes this.

  • Manual date settings take priority. Rules based on time before arrival update at midnight in the property’s time zone. Check for conflicts with your pricing service.
Gap night rules

Adjust rules for unbooked nights between stays.

Available

Adjust minimum-stay rules for gaps between bookings

Details: Check which plan includes this.

With conditions

Allow shorter stays to fill gaps between bookings.

Details: PRO+; connected Airbnb listing

  • PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.
With conditions

Allow shorter stays to fill gaps between bookings.

Details: Check which plan includes this.

  • Only applies to gaps within your chosen future date range. Check for conflicts with other pricing tools.
Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Set Airbnb discounts for weekly, monthly or other stay lengths.

Details: Check which plan includes this.

  • Connect your Airbnb listing. The discounted nightly price must be at least USD10.
With conditions

Weekly and monthly Airbnb discounts

Details: Airbnb channel; PRO / PRO+ for direct-booking discounts

  • Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.
With conditions

Weekly and monthly discounts

Details: Check which plan includes this.

  • Works with Airbnb, Direct, Vrbo and Google Vacation Rentals. Set up Booking.com offers separately.
Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Set Airbnb last-minute discounts. Hostex also has same-day price rules.

Details: Check which plan includes this.

  • Airbnb last-minute discounts cover arrivals in 0–28 days.
With conditions

Offer last-minute discounts through Dynamic Pricing.

Details: PRO+; connected Airbnb listing

  • PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.
With conditions

Offer last-minute discounts on Airbnb.

Details: Check which plan includes this.

  • The discount setting only syncs to Airbnb. Separate rules can change nightly prices 7, 14 or 28 days before arrival. We do not know if all sites support discounts.
Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use PriceLabs to adjust prices based on market demand.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate PriceLabs account. Hostex’s own price rules do not confirm market-based pricing.
With conditions

Built-in tools adjust nightly prices.

Details: PRO+; connected Airbnb listing

  • Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.
With conditions

Connect an outside service to adjust prices.

Details: Check which plan includes this.

  • Connect PriceLabs, Wheelhouse or Beyond. You need a separate account and setup, and their fees apply. We could not confirm built-in prices based on market demand.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Use PriceLabs prices and minimum stays.

Plan: Basic (up to 2 properties), Pro and Premium

  • PriceLabs fees and access rules apply.
With conditions

PriceLabs, Beyond, Wheelhouse and DPGO

Plan: FLEX / PRO / PRO+

  • You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.
With conditions

PriceLabs, Wheelhouse and Beyond

Details: Check which plan includes this.

  • You need a separate pricing account and setup. Its terms and fees apply.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read booking-site and direct-booking messages in one inbox.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Read Airbnb, Booking.com, Vrbo and direct messages in one inbox.

Plan: FLEX / PRO / PRO+

  • iCal connections do not provide the same guest messaging tools.
Available

Read guest messages in one inbox.

Plan: Independent Host / Operator / Manager

Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around check-in and check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Messages use the property’s time zone. Booking-site message rules still apply.
With conditions

Messages scheduled around arrival and departure

Plan: FLEX / PRO / PRO+

  • Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.
With conditions

Schedule guest messages.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Send booking confirmations, arrival and departure details, and messages after a stay. Set the timing and check booking-site rules.
Event triggers

Send messages when listed booking events happen.

Available

Messages triggered by bookings, changes and cancellations

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Send messages when guests inquire, book, change or cancel.

Plan: FLEX / PRO / PRO+

  • Saved messages also support arrival and departure. Check the properties and timing before turning them on.
With conditions

Send messages when booking or stay events happen.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up guest message rules. We do not know if these rules can run other kinds of tasks.
Conditional messages

Rules that send or skip messages based on booking details.

Available

Set rules that send messages based on booking details.

Details: Check which plan includes this.

  • We could not confirm the full list of rule options or which plan includes them.
With conditions

Send messages based on stay length and back-to-back bookings.

Plan: FLEX / PRO / PRO+

  • Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.
With conditions

Set message rules by property or change them for one booking.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • We could not confirm more complex message rules.
Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Save answers and message templates that fill in booking details.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Reuse saved guest messages.

Plan: FLEX / PRO / PRO+

  • Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.
With conditions

Reuse saved messages with guest and booking details.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Write and set up your saved messages first.
AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

HostGPT writes drafts for you to review.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
With conditions

AI Assistant writes drafts for you to review and send.

Check plan: PRO / PRO+; FLEX is unclear

  • The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.
With conditions

AI drafts replies when it pauses for review.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • AI uses property details, bookings, saved knowledge and messages. Unlimited use costs extra on lower plans.
AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

HostGPT can send replies for you.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
With conditions

AI Agent can send replies for you.

Plan: PRO+

  • The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.
With conditions

AI can send guest replies for you.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • Turn this on for all chats or one chat. AI pauses for your review when it is unsure or a message is complex. Usage limits apply.
Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

Choose draft-only mode to review replies before sending.

Plan: Basic (up to 2 properties), Pro and Premium

  • Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month.
  • The trial includes 50 replies in total.
  • When you reach the limit, HostGPT stops until your next billing period or an upgrade.
With conditions

Review drafts or let AI send replies.

Draft replies
AI Assistant needs you to click Send. Listed on PRO and PRO+.
Automatic replies
AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.
With conditions

Choose when AI must pause for your review.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • You can turn off automatic replies for all chats or one chat. AI can still make mistakes.
Translations

Check automatic message translation. Templates written in several languages are a different feature.

Available

Automatic guest message translation

Plan: Pro and Premium

With conditions

Automatic message translation is listed.

Check plan: PRO+ is listed, but plan details conflict.

  • The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.

AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Text guests to collect booking charges.

Details: Check which plan includes this.

  • The price per text depends on the destination country. We could not confirm a general two-way guest text inbox.

We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.

With conditions

Two-way SMS in the unified inbox

Plan: Independent Host / Operator / Manager

  • Included within a reasonable-use limit. The guide gives a limit of 160 characters per message. Guests must opt in where local rules require it. The guide conflicts on mobile SMS. Check if it works on mobile.
Email messages

Email guests. Check sender and booking-site limits.

Available

Forward messages to guests by email

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Email guests who booked directly.

Plan: PRO / PRO+

  • A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.
With conditions

Connect multiple email addresses to the inbox

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Connect each email account first.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Build a booking website with templates, taxes, rate plans and search settings.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Build a direct-booking website from templates.

Plan: PRO / PRO+

  • Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.
Available

Basic direct booking site

Plan: Independent Host / Operator / Manager

Booking widget

Add a booking engine to a website hosted elsewhere.

Available

Put a booking form or calendar on your existing website.

Plan: Pro and Premium

With conditions

Add a booking form or WordPress plugin to your website.

Plan: PRO / PRO+

  • Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.
With conditions

Add a booking form to your website.

Details: Check which plan includes this.

  • Set up your website and Stripe payments. Ask whether the form is included with Basic or needs Plus.
Custom domain

Use your own domain for the provider’s direct-booking website.

Available

Use your own web address for your booking site.

Plan: Pro and Premium

With conditions

Use your own web address.

Details: PRO / PRO+; additional fee

  • A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.
With conditions

Use your own web address.

Details: Check which plan includes this.

  • You must own and set up the address. Ask whether this needs Basic or Plus.
Payment processors

Payment services, with country and plan requirements.

With conditions

Take direct-booking payments with Stripe or PayPal.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a payment-provider account and must pay its fees. You can also accept booking requests manually.
With conditions

Stripe for supported booking payments

Plan: PRO / PRO+

  • Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.
With conditions

Connect Stripe to take payments.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • You need a Stripe account that can take these payments. Stripe’s fees and terms apply.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Set one-time, weekly, monthly or custom repeating booking charges.

Details: Check which plan includes this.

  • Each recurring charge has a due date. Collection uses payment links or recorded payments. Automatic card charging is not confirmed.

We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.

With conditions

Set when guests pay the deposit and balance for each property.

Details: Check which plan includes this.

  • Direct bookings, Vrbo and Google Vacation Rentals only. Stripe processes payments. Ineligible bookings are charged in full at booking.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Hold a deposit through Stripe. Release it yourself or automatically.

Plan: Basic (up to 2 properties), Pro and Premium

  • Set up Stripe for deposits. Its payment hold lasts 7 days.
  • The refund time setting applies to all deposits. For long stays, check Stripe’s rules or collect a deposit offline.
  • Turn on Use for deposit for the connected Stripe account. Adding the account alone is not enough.
With conditions

Charge or hold a refundable deposit

Booking sites
Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold.
Timing
Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds.

Plan: PRO / PRO+

With conditions

Use Protect to hold or collect a deposit.

Payments
Uses a Stripe card hold. If renewal fails, the deposit can be charged. You must refund that charge by hand. Airbnb needs account approval.
Fees
Pricing includes Protect on Operator and Manager. Help also lists $6 per active listing per month. Ask which fees apply.

Details: Operator / Manager; add-on on Independent Host

Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund some or all of an online direct-booking payment.

Details: Check which plan includes this.

  • Only for upcoming or current stays paid online. You cannot refund more than you collected.
  • Canceling a booking does not send a refund automatically.
With conditions

Record a refund and complete it in Stripe

Plan: PRO / PRO+

  • For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.
With conditions

Partial or full refunds for direct bookings

Details: Check which plan includes this.

  • A refund does not cancel the booking. Follow the payment service and booking site’s refund steps.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

We could not confirm built-in tools to create, sign or collect rental agreements.

With conditions

Rental agreement in the check-in form

Plan: PRO / PRO+

  • Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.
With conditions

Create online agreements for bookings.

Details: Check which plan includes this.

  • Change templates by property or stay. Track signatures and send reminders. Whether the agreements are legally binding is not confirmed.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

With conditions

Collect guest IDs through the portal or connect an outside screening service.

Details: Check which plan includes this.

  • Outside screening services may charge extra. Collecting an ID does not prove a guest’s identity has been checked.
With conditions

Request guest ID photos

Plan: PRO / PRO+

  • PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.
With conditions

Check guest IDs. Included with Manager; costs extra on lower plans.

Plan: Independent Host / Operator / Manager

  • The price table and the £1.25-per-check add-on card differ. Ask for the US price that applies to your plan.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Hostex says it charges no commission on direct bookings.

Plan: Basic (up to 2 properties), Pro and Premium

  • Payment-provider and other outside-service fees still apply.

We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.

With conditions

Pay As You Go charges a booking percentage.

Rates
3% for 1–4 properties; 1.5% for 5–10. Flat monthly plans are separate.
Check fees
Ask what amount the percentage applies to and how it covers direct bookings. Older pages say zero commission, so they do not settle current terms. Payment-service fees are extra.

Plan: Independent Host / Operator / Manager

07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

Available

Create cleaning and repair tasks when booking events happen.

Plan: Pro and Premium

With conditions

Checkout cleaning tasks created automatically

Plan: FLEX / PRO / PRO+

  • Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission.
  • Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.
With conditions

Schedule cleaning tasks from bookings.

Details: Check which plan includes this.

  • Supports cleaning at check-in or check-out, repeat mid-stay cleaning and same-day cleaning.
Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

Available

Invite cleaners to use the app for their assigned tasks.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Invite cleaners to see their tasks.

Plan: FLEX / PRO / PRO+

  • Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason.
  • A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.
With conditions

Give cleaners logins to see assigned work.

Details: Check which plan includes this.

  • Cleaners see property details, schedules and notes. They can mark tasks done.
Task checklists

Reuse task lists and mark jobs done.

Available

Give cleaners a checklist to mark as done.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Basic cleaning checklist

Plan: FLEX / PRO / PRO+

  • Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.

We do not know if you can save and reuse cleaning checklists.

Photo requirements

Ask for or require photos of finished work.

With conditions

Cleaners can send photos or written updates when finishing tasks.

Plan: Basic (up to 2 properties), Pro and Premium

  • We could not confirm a setting that requires a photo before a task can be finished.

The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos.

Details: FLEX / PRO / PRO+

We do not know if cleaners can be asked or required to add photos before finishing a task.

Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts by app or email. Text alerts depend on the plan.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic and Pro charge extra for task texts. Premium includes them. Guest texts have separate prices.
With conditions

Send cleaners text, email and app alerts.

Plan: FLEX / PRO / PRO+

  • Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.
With conditions

Email cleaners when tasks change.

Details: Check which plan includes this.

  • Emails go to the cleaner’s account address when a cleaning task is added, changed or canceled. We could not confirm a delivery guarantee.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

Available

Create, assign and track repair tasks.

Details: Check which plan includes this.

  • All plans include task management. Automatic cleaning is on Pro and Premium. Check which plan covers automatic repair tasks.
With conditions

Create handyman tasks yourself.

Plan: FLEX / PRO / PRO+

  • Automatic assignment applies to repeat cleaning tasks, not handyman tasks.
With conditions

Connect ResortCleaning to plan maintenance.

Check plan: Confirm the Uplisting plan and separate service cost.

  • ResortCleaning connects through iCalendar. Its setup and fees are separate. We could not confirm built-in maintenance tickets or task assignment.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Connect to Turno and choose which properties to share.

Details: Check which plan includes this.

  • You need a Turno account. Check which Hostex plan includes the connection.
With conditions

Turno cleaning connection

Plan: FLEX / PRO / PRO+

  • You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.
With conditions

Connect Turno and other cleaning tools.

Check plan: Confirm the Uplisting plan and separate service cost.

  • Turno connects directly. You need its account and setup. Its fees may apply.
08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

With conditions

Send check-in guides and door codes for each booking.

Plan: Pro and Premium

  • Some booking sites require you to start the chat. Booking.com may block guide links.
  • If you require a deposit, guests must pay it to see the address, door code and other check-in details.
With conditions

Schedule messages with check-in details.

Plan: FLEX / PRO / PRO+

  • Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.
With conditions

Send arrival and departure details automatically.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Add details for each property and choose when to send them.
Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Guests use a phone web page for arrival details, ID checks and deposits.

Plan: Pro and Premium

  • If a security deposit is set, guests must pay before seeing the address or door code. Other check-in details are also hidden until payment.
With conditions

Manage Your Stay reservation portal

Plan: PRO / PRO+

  • Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.
With conditions

Give guests a booking page for pre-arrival steps.

Details: Check which plan includes this.

  • ID checks and deposits have their own plan rules and fees. We do not know if guests can change bookings through this page.
Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

Basic connects to TTlock. Pro and Premium support more lock brands.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a supported lock and account. Check your exact model.
With conditions

Connect supported smart locks.

Plan: FLEX / PRO / PRO+

  • You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.
With conditions

Connect smart locks. Included with Operator / Manager.

Plan: Independent Host / Operator / Manager

  • Smart Locks costs extra on Independent Host. You need compatible locks and setup. Ask for the US dollar price; listed add-on prices are in pounds.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Make a unique booking code 3 days before check-in.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic supports TTlock. Pro and Premium support other compatible connections.

We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.

With conditions

Unique door code for each reservation

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Door codes work from check-in until check-out.

Plan: Basic (up to 2 properties), Pro and Premium

  • Connect a supported lock. Basic supports TTlock only.

We do not know if codes switch on and off with the stay dates or adjust for early arrival.

With conditions

Timed lock access with check-in/out buffers

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send codes in automatic messages or check-in guides.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a connected, supported lock. Basic includes automatic messages. Check-in guides need Pro or Premium.
With conditions

Add door codes to saved guest messages.

Plan: FLEX / PRO / PRO+

  • Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.
With conditions

Insert lock codes into automated guest messages

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

Hostex says it adds no fee for smart-device connections.

Plan: Basic (up to 2 properties), Pro and Premium

  • Buy the hardware and pay any lock-account or outside-service fees. Basic supports TTlock only.
With conditions

$5 per device per month for Smart Devices

Plan: FLEX / PRO / PRO+

  • You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.
With conditions

Smart Locks costs extra on Independent Host.

Plans
Included on Operator and Manager.
Check fees
Pricing shows £10 per month. Help says £4 per active lock per month. Ask for your US dollar price and whether per-lock fees still apply. Buy the hardware separately.

Details: Operator / Manager; add-on on Independent Host

09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

Available

See booking income and costs by property or booking site.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

See booking status, stay details and payouts.

Plan: FLEX / PRO / PRO+

  • Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.
With conditions

See booking, money, guest and stay details.

Details: Check which plan includes this.

  • Filter by dates, listing or canceled bookings.
Occupancy reports

See how often your rentals are booked. Filter by date or property.

Available

See booked nights, average nightly prices and income per available night.

Plan: Basic (up to 2 properties), Pro and Premium

  • Filter by property, booking site and date range.
With conditions

Occupancy and performance dashboard

Plan: FLEX / PRO / PRO+

  • Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.
With conditions

Use booking reports to work out how often properties are booked.

Details: Check which plan includes this.

  • Reports can help you review average nightly occupancy and nights sold. We could not confirm a separate occupancy dashboard.
Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See income and costs, with monthly reports on Pro and Premium.

Plan: Pro and Premium

  • Monthly reports exclude the current month. Stays across months are split by night. Regenerate reports yourself after changes.
With conditions

See monthly income. PRO+ adds a cashflow report.

Plan: FLEX / PRO / PRO+

  • Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.
With conditions

See income and money summaries in owner statements.

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • Shows property income, fees, adjustments and payouts.
Owner statements

Statements for property owners. Check which income and expenses they include.

Available

Make monthly PDF owner reports with your fee and category settings.

Plan: Pro and Premium

With conditions

Monthly property-owner statements

Owner access
One owner per property. Owners see statements only after they are final.
Finalizing
Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details.

Plan: PRO+

With conditions

Create owner statements. Included with Manager.

Plan: Independent Host / Operator / Manager

  • Costs extra on lower plans. Ask for US dollar prices; listed add-on prices are in pounds.
Expense tracking

Record property or booking expenses in the software.

Available

Record income and costs and link them to bookings.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Property expenses and adjustments

Plan: PRO+

  • PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.
With conditions

Record and group property costs.

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • Costs feed into owner statements and payout figures. We could not confirm a full accounting system.
Accounting connections

Which accounting tools connect and what they can share.

With conditions

Send bookings and transactions to Clearing.

Plan: Basic (up to 2 properties), Pro and Premium

  • You need a separate Clearing account. Its fees may apply.

We could not confirm a direct link to accounting software such as QuickBooks or Xero.

With conditions

Connect accounting tools, including VRPlatform.

Check plan: Confirm the Uplisting plan and separate service cost.

  • You need a separate accounting service and setup. Its fees and tools depend on the provider.
Report exports

Download reports in the listed file types.

With conditions

Download statistics as spreadsheets and transactions or monthly reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • Monthly reports need Pro or Premium. File formats vary by report.
With conditions

Download booking CSV files and monthly income PDFs.

Plan: FLEX / PRO / PRO+

  • You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.
With conditions

Download owner statements

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • We could not confirm all download formats or exports for every report.
10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

With conditions

Create team accounts and assign roles.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic allows up to 2 team roles. We could not confirm a limit for Pro or Premium.
With conditions

Invite staff and choose what they can access.

Plan: FLEX / PRO / PRO+

  • We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.
With conditions

Invite teammates, cleaners and owner/clients

Details: Check which plan includes this.

  • Teammates have access to almost all features except billing. Cleaner/owner routes have different access. We could not confirm the exact tier or user limit.
User permissions

Choose what each person can see and do.

With conditions

Choose who can use pricing, calendars and messages.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.
With conditions

Choose a role and change what it can access.

Plan: FLEX / PRO / PRO+

  • Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.
With conditions

Give different calendar access to team members.

Details: Check which plan includes this.

  • Cleaners and assistants can have different access. Ask for the full list of roles and permissions.
Choose which properties each person can access

Choose which properties a person can access.

With conditions

Choose which properties and rooms each team member can access.

Plan: Basic (up to 2 properties), Pro and Premium

  • Basic limited to 2 team roles.
With conditions

Choose which properties, groups, labels or accounts staff can see.

Plan: FLEX / PRO / PRO+

  • Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.
With conditions

Assign owners access to selected properties

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • This is confirmed for owners. We do not know if every staff role can be limited by property.
Owner portal

Let owners view property, booking or financial details.

Available

Give owners accounts that show only their own listings.

Details: Check which plan includes this.

  • Owner reports and owner logins may have different plan rules. Check which plan includes logins.
With conditions

Owner access to assigned properties

Plan: PRO / PRO+

  • PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.
With conditions

Owners view assigned listings and block dates

Check plan: Manager or Client Management add-on; confirm the portal is included.

  • Owners cannot manage bookings, daily work settings or account settings.
Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the iPhone or Android app for calendars, bookings, messages and tasks.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Use the iOS or Android app.

Plan: FLEX / PRO / PRO+

  • Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.
With conditions

Read and send messages in the iOS or Android app.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • The apps support inbox use and alerts. We do not know if all desktop tools work in the apps.
11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

With conditions

Connect your own software to manage properties and bookings.

Plan: Pro and Premium

  • Your software needs permission to connect.
With conditions

Connect your own software through the API.

Details: PRO / PRO+; access on request

  • Register your app and get the user’s permission before connecting.
Available

REST API access

Plan: Independent Host / Operator / Manager

API access conditions

Who can use the developer API, including required plans, approval and access limits.

With conditions

Create a Hostex access token to connect software.

Plan: Pro and Premium

  • Use Pro or Premium with the right account permissions. Basic or an expired plan may return error 420.
  • Partner OAuth connections have a separate approval process.
With conditions

Register your app and ask users for access.

Details: PRO / PRO+; access on request

  • Join the developer program first. Each user must approve what your app can do.
With conditions

Included API access for active subscribers

Plan: Independent Host / Operator / Manager

  • You need an active plan, an approved OAuth client and the right access scopes. Private links for your own account do not need a partner contract. Marketplace links or links serving other customers may need one.
Webhooks

Sends notices about events to linked systems.

With conditions

Send booking, message, calendar and review alerts to connected software.

Plan: Pro and Premium

  • The price table lists webhooks on all plans, but the management API needs Pro or Premium. Confirm Basic access.
  • Alerts contain limited details. Fetch the full record through the API. Delayed alerts are not guaranteed to be replayed.
With conditions

Send alerts about bookings, calendars, guests, properties and messages.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.
With conditions

Set up signed event alerts with an API key.

Plan: Independent Host / Operator / Manager

  • This is separate from V3 OAuth. Check the timestamp and signature. Handle repeated event_id values and reply within five seconds. Repeated failures can turn alerts off.
Zapier

A Zapier connection with stated events, actions or plan requirements.

We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one.

We could not confirm a supported iGMS app for Zapier.

With conditions

Start Zapier tasks when bookings are created.

Details: Check which plan includes this.

  • Includes synced, direct and manual bookings. You need a Zapier account; its plan limits apply.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Download statistics spreadsheets and income or cost reports as CSV files.

Plan: Basic (up to 2 properties), Pro and Premium

  • These reports do not confirm a full account export. Bulk API access needs Pro or Premium.
With conditions

Reservation CSV and calendar/task feeds

Plan: FLEX / PRO / PRO+

  • You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.
With conditions

Booking reports as CSV

Details: Check which plan includes this.

  • Choose booking dates, listing and cancellation status. We could not confirm a full account export.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

Get guided setup help. Premium adds priority setup services.

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Follow a setup checklist or get guided help.

Details: PRO / PRO+; setup-session conditions apply

  • Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.
Available

Free 1:1 setup session

Plan: Independent Host / Operator / Manager

Moving your data

Help or tools to import records from another system.

With conditions

Move booking-site connections, with some details entered again by hand.

Details: Check which plan includes this.

  • Recreate manual bookings and blocked dates before connecting. Past-booking limits vary by booking site.

You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.

With conditions

Airbnb import and assisted Vrbo/direct booking import

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Get help importing more than 10 existing Vrbo or direct bookings at once. Enter smaller sets by hand. Import steps and supported data differ by booking site.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public searchable help center and API reference

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Read help articles and guides.

Plan: FLEX / PRO / PRO+

  • You can read the guides without paying for a support chat. Help with your own account depends on your plan.
Available

Public help guides

Details: All visitors

  • Public guides cover setup, pricing, bookings, channel connections and API setup.
Email support

Email support, with any plan limits. Response time is unconfirmed.

Available

Email support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Contact support by email or form.

Plan: FLEX / PRO / PRO+

  • Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.
With conditions

Email support; plan response targets differ

Plan: Independent Host / Operator / Manager

  • Target reply times depend on your plan.
Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

Live-chat support advertised on all plans

Plan: Basic (up to 2 properties), Pro and Premium

With conditions

Contact support through chat.

Plan: FLEX / PRO / PRO+

  • Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.
With conditions

Chat support

Plan: Independent Host / Operator / Manager

  • Higher plans have different target reply times.
Phone support

Phone support, with any plan or country limits.

We could not confirm phone support. Hostex lists email and chat.

With conditions

Request phone support.

Details: PRO / PRO+ upon request

  • We could not confirm phone hours or a promised response time for all users.
Available

Phone support on Manager

Plan: Manager

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

With conditions

OpenAPI schema 3.0.0; Hostex API /v3 server

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

Uses v1 and v2 API paths.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.
With conditions

Older API-key access and newer OAuth access.

Plan: Independent Host / Operator / Manager

  • The help center calls OAuth access V3. Some API URLs do not show a version number.
API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

With conditions

Hostex-Access-Token API key in request header

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

Use an access token.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • An approved app exchanges a code for a token. Add access_token to the URL query for each API request.
With conditions

OAuth Authorization Code with PKCE; legacy API-key access

Plan: Independent Host / Operator / Manager

  • Your app needs approval and the right permissions. Token refresh needs offline_access. Older event alerts use a separate API-key setup.
Read property records

Read property records through the API.

With conditions

GET /properties retrieves property records

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

Read properties and listings

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.
With conditions

List and retrieve properties

Plan: Independent Host / Operator / Manager

  • You need properties:read permission. You can include related records. Use limit and cursor to move through result pages.
Read reservation records

An API tool reads booking records.

With conditions

Read bookings with filters.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • By default, the search returns bookings with check_out within 180 days.
With conditions

Read bookings with date and status filters

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.
With conditions

List bookings and retrieve a booking

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission and a property_id to list bookings. To get money records, use include when reading a single booking.
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

With conditions

Create direct bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Creates direct bookings, not bookings on travel sites.
With conditions

Create direct bookings

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.
With conditions

Create a booking

Plan: Independent Host / Operator / Manager

  • You need bookings:create permission, a property ID and stay dates. New bookings can start as pending or confirmed.
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

With conditions

Change stay details.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Canceling a direct booking uses a separate API action.
With conditions

Update direct bookings by reservation code

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.
With conditions

Change bookings or use separate cancellation actions.

Plan: Independent Host / Operator / Manager

  • You need bookings:update permission. Dates must be open and status changes allowed. Canceling a booking does not automatically refund it.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

With conditions

Read guest details from bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • We could not confirm an API action to read a separate guest database.
With conditions

Read guest records

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.
With conditions

Read guest contact details from bookings.

Plan: Independent Host / Operator / Manager

  • Booking records include guest_name, guest_email and guest_phone. This is not a separate guest directory.
Update guest records

Updates guest records, not just contact fields on a booking.

We could not confirm updates to separate guest records. Booking contact fields can be changed.

  • You need a Hostex access token. Check that your account has access.

We do not know if the API can update a guest record on its own.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

We do not know if the API can update a guest record on its own. It can change contact fields on a booking.

Read guest messages

An API tool reads guest messages or conversation details.

With conditions

GET /conversations and conversation details retrieve messages

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
With conditions

Read threads with their messages

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.
With conditions

List threads and thread messages

Plan: Independent Host / Operator / Manager

  • You need messaging:read permission. Filter results and use cursors to get more pages. Channels include text, email, Airbnb, Booking.com and Vrbo.
Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

With conditions

POST /conversations/{conversation_id} sends a message

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Follow the booking site’s message rules. If a request times out, check that the message arrived before you send it again.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day. Account, token and tool limits also apply.
With conditions

Send a message to a booking guest

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.
With conditions

Send a message within a thread

Plan: Independent Host / Operator / Manager

  • You need messaging:write permission. The chosen channel must be turned on for the thread. Text messages have a length limit.
Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

With conditions

Read prices for selected dates.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • start_date must be within one year and end_date within three years.
With conditions

Read nightly prices and minimum stays

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.
With conditions

Read per-day rates in the calendar

Plan: Independent Host / Operator / Manager

  • You need calendar:read permission and a property ID. The date range defaults to one year. The maximum is 730 days.
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

With conditions

Send prices for selected dates to booking sites.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Changes may finish later. An API success response does not confirm the booking site has updated.
  • end_date must be within three years.
With conditions

Update calendar rates and minimum stays

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.
With conditions

Change prices and stay rules for many dates at once.

Plan: Independent Host / Operator / Manager

  • You need calendar:write permission. Send up to 1,095 entries as dates or date ranges. day_rate and minimum stay must be positive. A 202 response with request_id means the update may finish later.
Read availability calendar

Read open dates or calendar nights through the API.

With conditions

Read open and blocked dates for properties.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • property_ids accepts up to 100 properties.
  • start_date must be within one year and end_date within three years.
With conditions

Read property calendar for up to one year

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.
With conditions

Read per-day availability and rates

Plan: Independent Host / Operator / Manager

  • You need calendar:read permission and a property ID. Choose from/to dates, up to 730 days.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand.

We do not know if the API can read individual payment records.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Read payment records from a booking.

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission. Include booking_payments when reading the booking. We do not know if the API can create payment links or collect money.
Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it.

We do not know if the API can read refund records.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Read refund records from a booking.

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission. Include booking_refunds when reading the booking. We do not know if the API can issue refunds.
Read owner records

Read property-owner records through the API.

We could not confirm access to owner records through the API.

With conditions

Read team contacts with the property-owner role.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.

We do not know if the API can fetch separate owner records. Booking payout fields are not owner records.

Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

With conditions

Read or change custom fields on bookings.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • You define the fields first. This covers booking and stay fields only.

We do not know if the API supports fields you create yourself.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Read or create custom booking fields.

Plan: Independent Host / Operator / Manager

  • You need the right permissions. Names must use snake_case and your assigned partner prefix. Each account can have up to 15 fields.
Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

With conditions

GET/POST /webhooks; PATCH/DELETE individual webhook

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Retries and replay do not last forever. Fetch the current record again.

Ask support to set up event alerts. We do not know if the API can list, add or remove them.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Add, list or remove event alerts and change the signing secret.

Plan: Independent Host / Operator / Manager

  • Use the older API-key setup, separate from OAuth. Check signatures and handle alerts that arrive more than once.
Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

With conditions

Request limits return error_code 429 inside HTTP 200, with Retry-After.

Plan: Pro and Premium

  • Limits apply across the account and to each tool. Access tokens may have extra limits.
  • For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day.
With conditions

Up to 1,000 requests per minute per token

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Too many requests returns code16. We do not know if some tools have different limits.
With conditions

5 requests/second/IP; 100/minute/IP; 15/minute/property

Plan: Independent Host / Operator / Manager

  • Extra requests return HTTP 429. Save a copy of the data, then use event alerts to track changes. Avoid checking all the time.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

With conditions

Read bookings in batches with offset and limit. Each batch has at most 100 records.

Plan: Pro and Premium

  • You need a Hostex access token to connect your software.
  • Defaults are offset 0 and limit 20. Results use descending order for the chosen sort field.
With conditions

Results come in pages.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.
With conditions

Use limit and cursor to read more result pages.

Plan: Independent Host / Operator / Manager

  • Properties, bookings, reviews, threads and messages use cursors. We could not confirm one maximum page size for all tools.

Compare property management software for daily work — Hostex vs iGMS vs Uplisting

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Hostex: what to consider

Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

Uplisting: what to consider

Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Hostex, iGMS and Uplisting?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Hostex Basic create cleaning tasks automatically?

No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Will Uplisting send my cleaning fee and promotions to Booking.com?

No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.

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