Host Tools
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
YOUR SHORTLIST, SIDE BY SIDE
Host Tools vs ResNexus
Compare Host Tools vs ResNexus for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
ResNexus
Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.
Best for: Manage bookings and cleaning in one place.
Showing all 110 detailed properties.
| What matters to you |  Host ToolsProperty management |  ResNexusProperty management |
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. | The price depends on your units and seasons. We could not confirm a limit for each edition. |
| Overview | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. | This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it. |
| Plans and add-ons | Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account. | Essentials Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included. Premier Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra. |
| 1-property price for your selection | Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditionsMessaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote. | Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Plan prices and conditionsEssentials: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Premier: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. |
| Limits and requirements |
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| Review sources | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews | CapterraRating 4.8 / 5 · 431 reviews TrustpilotTrustScore 2.9 / 5 · 2 reviews GetAppRating 4.8 / 5 · 431 reviews Software AdviceRating 4.8 / 5 · 431 reviews |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise | Available Essentials and Premier Plan: Essentials / Premier
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| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise
| The price depends on your units and seasons. We could not confirm a limit for each edition.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro
| With conditions Ask for a price based on unit count and season. Plan: Essentials / Premier
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| With conditions ResNexus says it adds no commission to booking-site reservations. Plan: Essentials / Premier
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks
| With conditions Messages, websites and locks have separate fees. Details: Optional services
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| Trial Trial length and rules. A demo is different from a free trial. | Available Fourteen-day trial without a card Plan: Messaging / Pro | With conditions ResNexus advertises a risk-free offer and no long-term contract. Plan: Essentials / Premier
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available Personalized setup and migration are free Plan: Messaging / Pro | With conditions ResNexus lists no setup fee for its property-management plans. Plan: Essentials / Premier
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| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Direct Airbnb connection Plan: Messaging / Pro
| With conditions Connect to Airbnb. Plan: Essentials / Premier
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Direct Vrbo connection Plan: Messaging / Pro
| With conditions Connect to Vrbo. Plan: Essentials / Premier
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Direct Booking.com connection Plan: Messaging / Pro
| With conditions Connect to Booking.com. Plan: Essentials / Premier
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import bookings from an outside calendar. Plan: Pro
| We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal. |
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share your calendar through an iCal link. Details: Check which plan includes this.
| We could not confirm a calendar link you can share with another service. |
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Send calendar prices to linked booking sites. Plan: Pro
| With conditions Send prices to linked booking sites. Plan: Essentials / Premier
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Direct bookings update open and blocked dates on linked sites. Plan: Pro | With conditions Send open and blocked dates to linked booking sites. Plan: Essentials / Premier
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Bring bookings from linked sites into one calendar. Plan: Pro
| With conditions Manage bookings from linked sites. Plan: Essentials / Premier
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro | With conditions Airbnb and Expedia messages in the unified inbox Details: Text & Guest Messaging service
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro
| With conditions Check which details each booking-site connection shares. Plan: Essentials / Premier
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| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See bookings from different sites in one calendar. Plan: Pro | Available See bookings in a calendar or grid. Plan: Essentials / Premier
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| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Create a reservation by selecting calendar dates Plan: Pro | With conditions Manage phone and direct bookings. Plan: Essentials / Premier
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change check-in and check-out times on the website or phone app. Plan: Pro
| With conditions Drag and drop bookings to change them. Plan: Essentials / Premier
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro
| With conditions Approved booking-site partners can cancel their own API bookings. Access: Approved Availability Exchange booking-site partners
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block one day or a range of dates. Plan: Pro
| With conditions Block selected dates on booking sites. Plan: Essentials / Premier
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro
| With conditions Older guides describe a booking import during migration. Details: Check whether your subscription includes this.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro
| With conditions Manage guest records. Plan: Essentials / Premier
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| Booking export Export booking records. Check which file formats are supported. | With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this.
| We could not confirm a full booking CSV export, its fields or date limits. |
| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set price rules for seasons or selected dates. Plan: Pro | With conditions Set different prices for selected dates. Plan: Essentials / Premier
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set the fewest nights guests can book. Plan: Pro
| With conditions Set minimum stays that can expire. Plan: Essentials / Premier
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| Gap night rules Adjust rules for unbooked nights between stays. | Available Adjust prices for gaps between bookings. Plan: Pro | We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate. |
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro
| With conditions Offer lower prices for longer stays. Plan: Essentials / Premier
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Lower prices as the arrival date gets closer. Plan: Pro | We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book. |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | Not supported Built-in price rules do not follow market demand. Plan: Pro
| With conditions Adjust prices based on how full properties are and when guests book. Plan: Essentials / Premier
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs
| With conditions Connect to PriceLabs or RoomPriceGenie. Details: External pricing connections
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro | With conditions Read Airbnb, Expedia and ResNexus messages in one inbox. Details: Text & Guest Messaging service
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| Scheduled messages Schedule messages before or after booking dates and times. | Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro | With conditions Send welcome emails before arrival. Plan: Essentials / Premier
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| Event triggers Send messages when listed booking events happen. | Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro | With conditions Send a confirmation email when a booking is completed. Plan: Essentials / Premier
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| Conditional messages Rules that send or skip messages based on booking details. | With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro
| We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools. |
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro | With conditions Edit confirmation email templates or design your own emails. Plan: Essentials / Premier
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| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions AI writes drafts for you to check and edit. Plan: Pro
| We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features. |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send replies when it is confident enough. Plan: Pro
| With conditions Connect Asksuite to answer guest questions automatically. Details: Asksuite connection
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions Choose draft-only mode to review replies before sending. Plan: Pro
| A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply. |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro
| Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro
| With conditions Send text and picture messages. Details: Text & Guest Messaging service
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro
| With conditions Confirmation, welcome and thank-you emails Plan: Essentials / Premier
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| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a branded website for one listing, a group or all your listings. Plan: Pro | With conditions Pay ResNexus to build a template or custom website. Details: Website service
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| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Link your website to a booking checkout page. Plan: Pro
| We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool. |
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for direct bookings. Plan: Pro
| We do not know if you can use your own web address. Check who buys it and what it costs to keep. |
| Payment processors Payment services, with country and plan requirements. | With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro
| With conditions Use ResNexus payments or connections to PayPal and USAePay. Details: Payment processing / external connections
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Stripe takes full payment when the guest books. Plan: Pro
| With conditions Older training describes scheduled payments toward the balance. Details: Check whether your subscription includes this.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | We could not confirm a built-in tool to hold and release refundable deposits. | We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature. |
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments. | We could not confirm built-in refund controls, partial refunds or which payment services support refunds. |
| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Require guests to sign a PDF before booking directly. Plan: Pro
| With conditions Use built-in contracts. Plan: Premier
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Require a government photo-ID check before a direct booking. Plan: Pro
| We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them. |
| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| With conditions No ResNexus commission on phone or direct online bookings. Plan: Essentials / Premier
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| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this.
| We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools. |
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Invite cleaners to see basic booking details. Plan: Pro
| With conditions Give cleaners access without booking or money details. Details: Premier / Housekeeping Pro
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| Task checklists Reuse task lists and mark jobs done. | We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them. | With conditions Edit cleaning checklists. Details: Check whether your subscription includes this.
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| Photo requirements Ask for or require photos of finished work. | We could not confirm required cleaning photos. ID photo uploads are a different feature. | We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro
| With conditions Receive mobile task alerts through Snapfix. Details: Snapfix connection
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | We could not confirm a tool to create, assign and track repair jobs. | With conditions Use Snapfix to manage repair work orders. Details: Snapfix connection
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this.
| With conditions Use Snapfix for cleaning and repair work orders. Details: Snapfix connection
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| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | With conditions Send arrival details in automatic messages. Plan: Messaging / Pro
| With conditions Write welcome emails with arrival details. Plan: Essentials / Premier
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| Guest portal A booking page or portal for guests. Check what guests can do there. | We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools. | With conditions Guests can use a web portal for stay details and payments. Check plan: Plan access is unclear. Confirm before buying.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks
| With conditions Use ResNexus locks, RemoteLock or other access partners. Details: Door lock service / external connection
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Make a new door code for each guest. Details: Pro + smart locks
| With conditions ResNexus Wi-Fi locks use a guest code based on the phone number. Details: ResNexus Wi-Fi Door Locks
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks
| With conditions Limit door-code access to the stay dates. Details: ResNexus Wi-Fi Door Locks
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks
| With conditions Send a ResNexus Wi-Fi lock code in the booking-confirmation email. Details: ResNexus Wi-Fi Door Locks
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions USD3 per connected lock each month. Details: Pro + smart locks
| With conditions The advertised lock plan costs $6 per lock each month. Details: Door lock service
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| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this.
| With conditions View booking and booking-site reports. Plan: Essentials / Premier
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often your properties are booked. Details: Check which plan includes this.
| With conditions See booked nights and seasonal reports. Plan: Essentials / Premier
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this.
| With conditions See income and commission reports. Plan: Essentials / Premier
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| Owner statements Statements for property owners. Check which income and expenses they include. | We could not confirm owner statements. Owner access to booking finances is a different feature. | With conditions Make rental-owner statements. Plan: Premier
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| Expense tracking Record property or booking expenses in the software. | We could not confirm a tool to enter and track expenses. | We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features. |
| Accounting connections Which accounting tools connect and what they can share. | We could not confirm a supported connection to an accounting service. | With conditions Export data to QuickBooks or connect QuickBooks Online. Plan: Essentials / Premier
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| Report exports Download reports in the listed file types. | With conditions Download booking reports as CSV files. Details: Check which plan includes this.
| With conditions Export accounting data to QuickBooks. Plan: Essentials / Premier
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| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro | With conditions Create separate user accounts. Details: Check whether your subscription includes this.
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| User permissions Choose what each person can see and do. | With conditions Roles control what each user can view or change. Plan: Pro
| With conditions Keep cleaners from seeing booking or money details. Details: Premier / Housekeeping Pro
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| Choose which properties each person can access Choose which properties a person can access. | Available Give users access to selected listing groups. A group can have one listing. Plan: Pro | With conditions Choose which properties each user can access. Details: Check whether your subscription includes this.
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| Owner portal Let owners view property, booking or financial details. | With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro
| Premier includes owner statements. We do not know if owners get their own login or see only their own properties. |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available iPhone and Android apps with alerts. Plan: Messaging / Pro | With conditions Use the iPhone or Android app. Details: Check whether your subscription includes this.
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| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Connect your own software through the API. Details: Check which plan includes API access.
| With conditions Approved partners can connect software through Availability Exchange. Access: Approved Availability Exchange partners only. Each property must approve access.
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access.
| With conditions Partners need approval, certification and property permission. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Webhooks Sends notices about events to linked systems. | With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this.
| We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly. |
| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this.
| We could not confirm a ResNexus app in Zapier. |
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this.
| With conditions Export guest lists and send financial data to QuickBooks. Details: Check whether your subscription includes this.
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| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Free personalized setup Plan: Messaging / Pro | With conditions Get help setting up booking-site connections. Plan: Essentials / Premier
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| Moving your data Help or tools to import records from another system. | With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro
| With conditions Import guest details from another system. Details: Check whether your subscription includes this.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public searchable help center Details: Public guides | With conditions Use help inside your account. Plan: Essentials / Premier
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| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Contact support by email. Details: Public contact
| With conditions Email support Plan: Essentials / Premier
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | We could not confirm live chat with a person. The help center has a Fin bot. | We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help. |
| Phone support Phone support, with any plan or country limits. | We could not confirm general phone support. Setup and migration calls are separate services. | With conditions Call support during its service hours. Plan: Essentials / Premier
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| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software. | The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software.
| With conditions HTTP Basic authentication Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read property records Read property records through the API. | With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software.
| With conditions Read approved businesses and their rooms or units. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read reservation records An API tool reads booking records. | With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software.
| With conditions Read bookings with GetReservationDetails. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software.
| With conditions Create bookings with AddReservation. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software.
| With conditions Change bookings made by your partner connection. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software.
| We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records. |
| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm updates to separate guest records. Booking contact changes are a different function. | We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software.
| We could not confirm a way to read messages through the API. |
| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software.
| We could not confirm a way to send messages through the API. |
| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software.
| With conditions Read daily prices and currency with GetCalendar. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software.
| With conditions Set prices for groups of units. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software.
| With conditions Read open dates and available unit counts. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it. | We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records. |
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm access to refund records. | We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records. |
| Read owner records Read property-owner records through the API. | We could not confirm access to separate owner records. | We could not confirm access to owner records through the API. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | We could not confirm tools to add your own custom fields. | You can add free-text booking notes. We could not confirm tools to create custom property or guest fields. |
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software.
| We do not know if the API can manage alerts. Alerts for prices and open dates are still planned. |
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software.
| We could not confirm the request limit or how the API reports too many requests. |
| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software.
| We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters. |
Compare property management software for daily work — Host Tools vs ResNexus
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Host Tools: what to consider
Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.
ResNexus: what to consider
Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Host Tools and ResNexus?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Where should I block owner stays when Host Tools syncs availability?
Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.
Can ResNexus show who should clean a room and when it was last cleaned?
Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.