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Host Tools vs Hostex vs Lodgix

Compare Host Tools vs Hostex vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Host Tools

Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.

Best for: Guest messages and cleaner notices, with Pro for broader booking tools.

Hostex

Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.

Best for: Manage calendars, messages and tasks in one place.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

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Area Only differences & unknowns

Host Tools versus Hostex versus Lodgix: features, plans and limits.
What matters to you	Host Tools 4.7 / 5Out of 217 reviews Property management	Hostex 4.7 / 5Out of 283 reviews Property management	Lodgix 4.8 / 5Out of 174 reviews Property management
Score	Score90 STRCompare scoring	Score74 STRCompare scoring	Score92 STRCompare scoring
At a glance / Prices for your properties
Properties	Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit.	Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium.	Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
Overview	Messaging automation and a Pro plan adding calendar, rates, direct booking and team access.	Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans.	Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons	Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account.	Basic Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra. Pro Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on. Premium Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy.	Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.
1-property price for your selection	Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditions Messaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote.	Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Plan prices and conditions Basic: USD 7.3 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Pro: USD 10.4 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Premium: USD 15.7 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. To buy Premium, contact sales. The amount comes from the public calculator.	Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditions Standard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.
Limits and requirements	When availability sync is enabled, block dates in Host Tools: channel-only blocks can be reopened. Stripe takes full payment at booking. For split payments or deposit schedules, collect payments by hand through an outside service. Cleaner alerts and Turno projects do not confirm built-in task management or checklists.	Basic covers up to two properties. Its smart-lock links are limited to TTlock. Vrbo, Open API and automatic cleaning need Pro/Premium. iCal updates twice an hour. It marks booked dates but does not send full booking records.	Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate. Issue the refund through your payment service. Lodgix only records it. AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply. Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources	CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews	CapterraRating 4.9 / 5 · 23 reviews TrustpilotTrustScore 4.7 / 5 · 258 reviews G2Rating 3.3 / 5 · 2 reviews GetAppRating 4.9 / 5 · 23 reviews Software AdviceRating 4.9 / 5 · 23 reviews	CapterraRating 4.8 / 5 · 171 reviews G2Rating 2.2 / 5 · 3 reviews GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise	Available Basic; Pro; Premium Plan: Basic (up to 2 properties), Pro and Premium	Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise Host Tools gives two different starting points for Enterprise: 134 listings or above 134. Ask which applies. We could not confirm a firm account limit.	Available Basic covers up to 2 properties. Use Pro or Premium for more. Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium. Plan: Basic (up to 2 properties), Pro and Premium We could not confirm a firm limit for Pro or Premium.	Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro Yearly prices are shown per month, but you pay for the year. Disabled listings are not billed. Changing enabled listings may adjust the bill for part of the month.	Available Per property per month; monthly or yearly plan Plan: Basic (up to 2 properties), Pro and Premium Yearly rates are shown per month, but you pay for the year.	Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	Available Hostex says it charges no booking fee. Plan: Basic (up to 2 properties), Pro and Premium Booking-site commissions, payment fees and extra services still cost money.	With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks Buy a supported lock and connect it.	With conditions Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts. Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies Guest checks, guest text messages and WhatsApp have separate usage fees. Outside services charge separately.	With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial Trial length and rules. A demo is different from a free trial.	Available Fourteen-day trial without a card Plan: Messaging / Pro	Available 15-day free trial; no card needed Plan: Basic (up to 2 properties), Pro and Premium	Available 30-day trial; no credit card requested Details: Every plan
Setup fees One-time setup fees. A missing price does not mean setup is free.	Available Personalized setup and migration are free Plan: Messaging / Pro	Setup help is included. We could not confirm whether all setup services are free.	Available No setup fees; setup and training included Details: Every plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Direct Airbnb connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Airbnb. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Direct Vrbo connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Vrbo. Plan: Pro and Premium	With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Direct Booking.com connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Booking.com. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Connect Booking.com through Channex.io. Details: All plans based on property count You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from an outside calendar. Plan: Pro Calendar sharing does not include all messages or payment details.	With conditions Import booked dates from an outside calendar. Plan: Basic (up to 2 properties), Pro and Premium Checks twice an hour. This does not import guest details or full booking records.	With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share your calendar through an iCal link. Details: Check which plan includes this. This shares calendar data, not all the details of a full booking-site connection.	With conditions Share your Hostex calendar link with another booking site. Plan: Basic (up to 2 properties), Pro and Premium This shares calendar dates, not full booking records.	With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Send calendar prices to linked booking sites. Plan: Pro Automatic price updates run every 6 hours. Manual Sync Prices can take up to 5 minutes. Price rules use the currency set on the booking site.	With conditions Send prices and minimum stays to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium Vrbo needs Pro or Premium. An accepted update request does not prove the booking site has applied it.	With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	Available Direct bookings update open and blocked dates on linked sites. Plan: Pro	With conditions Send open and blocked dates to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium Set up the direct booking-site connection. Calendar-only iCal links refresh twice an hour.	With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Bring bookings from linked sites into one calendar. Plan: Pro Connect each booking site and import its bookings.	With conditions Import bookings, changes and cancellations from linked sites. Plan: Basic (up to 2 properties), Pro and Premium Past-booking imports vary by site. iCal links show booked dates only.	With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro	With conditions One inbox for Airbnb, Booking.com, Vrbo and direct bookings Plan: Basic (up to 2 properties), Pro and Premium Vrbo needs Pro or Premium. Some booking sites require you to start the chat.	With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro Disconnect your old property-management software. Reconnect Airbnb without setup mode before turning on updates.	With conditions Outside calendars refresh twice an hour and do not include booking details. Plan: Basic (up to 2 properties), Pro and Premium An accepted update request does not prove the booking site has applied it.	With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See bookings from different sites in one calendar. Plan: Pro	Available See listings in one calendar. Link related properties and rooms. Plan: Basic (up to 2 properties), Pro and Premium	Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Create a reservation by selecting calendar dates Plan: Pro	Available Add manual bookings to the calendar. Plan: Basic (up to 2 properties), Pro and Premium	Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change check-in and check-out times on the website or phone app. Plan: Pro Door-code times and timed message fields use your new times. We could not confirm other booking changes in the website or app.	Available Move existing bookings between properties Plan: Basic (up to 2 properties), Pro and Premium	With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro Cancel bookings from other sites on those sites. Airbnb rules, penalties and decisions about blocking dates still apply. Cancellation does not mean a refund. You cannot cancel after checkout.	With conditions Import cancellations from booking sites, or cancel direct bookings. Plan: Basic (up to 2 properties), Pro and Premium Canceling a direct booking does not send an automatic refund.	With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block one day or a range of dates. Plan: Pro When date updates are on, block dates in Host Tools. It can reopen dates blocked only on a booking site.	Available Open or block dates in the shared calendar. Plan: Basic (up to 2 properties), Pro and Premium	Available Block dates without a guest reservation Details: All plans based on property count
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro This uses the migration service. We could not confirm a self-service import tool.	With conditions Import bookings from linked sites. Past-booking limits vary. Plan: Basic (up to 2 properties), Pro and Premium Airbnb: up to 3 months, with a limit of 5,000 entries. Booking.com: future check-ins only. Several other sites do not import past bookings. Recreate manual bookings and blocked dates before connecting a booking site.	With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro We could not confirm a separate guest profile outside booking records.	Available View guest records and booking details. Filter by booking site. Details: Check which plan includes this.	Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this. Each export covers one year. Canceled bookings are included unless you change the filter.	You can export statistics and transactions. We could not confirm a full booking-record export or its file format.	With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	Available Set price rules for seasons or selected dates. Plan: Pro	Available Set prices for several dates, properties and booking sites at once. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Set seasonal prices with reusable templates. Details: All plans based on property count You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set the fewest nights guests can book. Plan: Pro Set Minimum Nights replaces existing minimum-stay rules on Airbnb and Vrbo.	Available Set minimum stays and how far ahead guests can book. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count An outside pricing service can replace prices and stay rules.
Gap night rules Adjust rules for unbooked nights between stays.	Available Adjust prices for gaps between bookings. Plan: Pro	Available Adjust minimum-stay rules for gaps between bookings Details: Check which plan includes this.	With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro Works with Airbnb, Vrbo, Booking.com, Houfy and direct bookings. Discounts range from 0–99% before fees and taxes. A monthly discount replaces the weekly one; they do not add together.	With conditions Set Airbnb discounts for weekly, monthly or other stay lengths. Details: Check which plan includes this. Connect your Airbnb listing. The discounted nightly price must be at least USD10.	With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts Give discounts based on how soon guests arrive.	Available Lower prices as the arrival date gets closer. Plan: Pro	With conditions Set Airbnb last-minute discounts. Hostex also has same-day price rules. Details: Check which plan includes this. Airbnb last-minute discounts cover arrivals in 0–28 days.	With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	Not supported Built-in price rules do not follow market demand. Plan: Pro Connect an outside pricing service to adjust prices based on the market.	With conditions Use PriceLabs to adjust prices based on market demand. Plan: Basic (up to 2 properties), Pro and Premium You need a separate PriceLabs account. Hostex’s own price rules do not confirm market-based pricing.	With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately. We could not confirm a built-in market-based pricing tool.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs You need a paid PriceLabs account and a Host Tools API access token. Host Tools rules and date overrides can change those prices. If PriceLabs gives no minimum stay, Host Tools uses 1 night.	With conditions Use PriceLabs prices and minimum stays. Plan: Basic (up to 2 properties), Pro and Premium PriceLabs fees and access rules apply.	With conditions PriceLabs and Beyond Details: All plans based on property count You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro	Available Read booking-site and direct-booking messages in one inbox. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages Schedule messages before or after booking dates and times.	Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro	With conditions Schedule messages around check-in and check-out. Plan: Basic (up to 2 properties), Pro and Premium Messages use the property’s time zone. Booking-site message rules still apply.	With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time. Rules use the first property by default. Change the setting if you need more.
Event triggers Send messages when listed booking events happen.	Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro	Available Messages triggered by bookings, changes and cancellations Plan: Basic (up to 2 properties), Pro and Premium	With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro This rule works only with check-in and check-out message events.	Available Set rules that send messages based on booking details. Details: Check which plan includes this. We could not confirm the full list of rule options or which plan includes them.	With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro	Available Save answers and message templates that fill in booking details. Plan: Basic (up to 2 properties), Pro and Premium	Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI writes drafts for you to check and edit. Plan: Pro It uses listing details and past chats.	With conditions HostGPT writes drafts for you to review. Plan: Basic (up to 2 properties), Pro and Premium Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month. The trial includes 50 replies in total. When you reach the limit, HostGPT stops until your next billing period or an upgrade.	With conditions AI writes reply drafts for you to review. Details: All plans based on property count The automatic AI Assistant is a separate option you must turn on.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI can send replies when it is confident enough. Plan: Pro The default confidence threshold is 80%. There is also a setting for positive guest messages. Replies below the threshold or with unconfirmed exact details wait for you to review.	With conditions HostGPT can send replies for you. Plan: Basic (up to 2 properties), Pro and Premium Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month. The trial includes 50 replies in total. When you reach the limit, HostGPT stops until your next billing period or an upgrade.	With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email. It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Choose draft-only mode to review replies before sending. Plan: Pro Auto-send is a different mode. You do not have to approve every reply in that mode.	With conditions Choose draft-only mode to review replies before sending. Plan: Basic (up to 2 properties), Pro and Premium Includes 10 replies per property each month, with at least 50 per account. The paid add-on allows 100 per property each month. The trial includes 50 replies in total. When you reach the limit, HostGPT stops until your next billing period or an upgrade.	With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro We could not confirm automatic translation of messages you send.	Available Automatic guest message translation Plan: Pro and Premium	We could not confirm translation of messages you receive or send.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro We could not confirm guest text messages or exact text-message fees.	With conditions Text guests to collect booking charges. Details: Check which plan includes this. The price per text depends on the destination country. We could not confirm a general two-way guest text inbox.	With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count To use your own number, set up and verify a Twilio account and number. Twilio fees apply. Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro Enter the booking and the guest’s email address.	Available Forward messages to guests by email Plan: Basic (up to 2 properties), Pro and Premium	With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Build a branded website for one listing, a group or all your listings. Plan: Pro	Available Build a booking website with templates, taxes, rate plans and search settings. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Link your website to a booking checkout page. Plan: Pro Works for one listing, not groups. The checkout opens on a linked page. It is not a form placed inside your own page.	Available Put a booking form or calendar on your existing website. Plan: Pro and Premium	With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for direct bookings. Plan: Pro You must own and set up the web address.	Available Use your own web address for your booking site. Plan: Pro and Premium	You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.
Payment processors Payment services, with country and plan requirements.	With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro You need a Stripe account to use Stripe. Its fees are separate. Without Stripe, approve booking requests yourself and collect payment outside Host Tools.	With conditions Take direct-booking payments with Stripe or PayPal. Plan: Basic (up to 2 properties), Pro and Premium You need a payment-provider account and must pay its fees. You can also accept booking requests manually.	With conditions Stripe and Authorize.net Details: All plans based on property count You need a supported payment-service account. Its fees are separate.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Stripe takes full payment when the guest books. Plan: Pro To split payments or take a deposit first, collect payment manually outside Host Tools. Each direct-booking site has one payment setup.	With conditions Set one-time, weekly, monthly or custom repeating booking charges. Details: Check which plan includes this. Each recurring charge has a due date. Collection uses payment links or recorded payments. Automatic card charging is not confirmed.	With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails. You need a supported payment service and a saved payment method.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	We could not confirm a built-in tool to hold and release refundable deposits.	With conditions Hold a deposit through Stripe. Release it yourself or automatically. Plan: Basic (up to 2 properties), Pro and Premium Set up Stripe for deposits. Its payment hold lasts 7 days. The refund time setting applies to all deposits. For long stays, check Stripe’s rules or collect a deposit offline. Turn on Use for deposit for the connected Stripe account. Adding the account alone is not enough.	With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments.	With conditions Refund some or all of an online direct-booking payment. Details: Check which plan includes this. Only for upcoming or current stays paid online. You cannot refund more than you collected. Canceling a booking does not send a refund automatically.	With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Require guests to sign a PDF before booking directly. Plan: Pro Upload your contract PDF and set this up for each direct-booking site. This does not guarantee the contract can be legally enforced.	We could not confirm built-in tools to create, sign or collect rental agreements.	With conditions Make guest agreements that can be signed online. Details: All plans based on property count You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Require a government photo-ID check before a direct booking. Plan: Pro The setting covers all bookings on that site. Manual bookings can bypass it.	With conditions Collect guest IDs through the portal or connect an outside screening service. Details: Check which plan includes this. Outside screening services may charge extra. Collecting an ID does not prove a guest’s identity has been checked.	With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	With conditions Hostex says it charges no commission on direct bookings. Plan: Basic (up to 2 properties), Pro and Premium Payment-provider and other outside-service fees still apply.	With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this. You need a connected Turno account. Turno fees may apply. Use one account on each platform. Link every new property yourself. Set arrival and departure times in Turno; they are not imported.	Available Create cleaning and repair tasks when booking events happen. Plan: Pro and Premium	With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see basic booking details. Plan: Pro Choose their listing groups. Cleaners cannot see prices, open dates or the inbox.	Available Invite cleaners to use the app for their assigned tasks. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists Reuse task lists and mark jobs done.	We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them.	Available Give cleaners a checklist to mark as done. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements Ask for or require photos of finished work.	We could not confirm required cleaning photos. ID photo uploads are a different feature.	With conditions Cleaners can send photos or written updates when finishing tasks. Plan: Basic (up to 2 properties), Pro and Premium We could not confirm a setting that requires a photo before a task can be finished.	With conditions Require photos for checklist steps. Details: All plans based on property count Mark the step as required. Photos for reporting damage are a separate process.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro These are message alerts, not a way to track task completion.	With conditions Send alerts by app or email. Text alerts depend on the plan. Plan: Basic (up to 2 properties), Pro and Premium Basic and Pro charge extra for task texts. Premium includes them. Guest texts have separate prices.	With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	We could not confirm a tool to create, assign and track repair jobs.	Available Create, assign and track repair tasks. Details: Check which plan includes this. All plans include task management. Automatic cleaning is on Pro and Premium. Check which plan covers automatic repair tasks.	With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this. You need a Turno account and connection token. Turno fees may apply.	With conditions Connect to Turno and choose which properties to share. Details: Check which plan includes this. You need a Turno account. Check which Hostex plan includes the connection.	Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Send arrival details in automatic messages. Plan: Messaging / Pro Write and set up your messages first.	With conditions Send check-in guides and door codes for each booking. Plan: Pro and Premium Some booking sites require you to start the chat. Booking.com may block guide links. If you require a deposit, guests must pay it to see the address, door code and other check-in details.	With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal A booking page or portal for guests. Check what guests can do there.	We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools.	With conditions Guests use a phone web page for arrival details, ID checks and deposits. Plan: Pro and Premium If a security deposit is set, guests must pay before seeing the address or door code. Other check-in details are also hidden until payment.	With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count Guests install the app. Set up its content and features in Lodgix.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks Each connected lock costs USD3 a month. Check your exact lock model.	With conditions Basic connects to TTlock. Pro and Premium support more lock brands. Plan: Basic (up to 2 properties), Pro and Premium You need a supported lock and account. Check your exact model.	With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Make a new door code for each guest. Details: Pro + smart locks Link a supported lock to the listing. Each lock costs USD3 a month.	With conditions Make a unique booking code 3 days before check-in. Plan: Basic (up to 2 properties), Pro and Premium Basic supports TTlock. Pro and Premium support other compatible connections.	With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks You need a connected lock. Features vary by model.	With conditions Door codes work from check-in until check-out. Plan: Basic (up to 2 properties), Pro and Premium Connect a supported lock. Basic supports TTlock only.	With conditions Choose when codes work around arrival and departure. Details: All plans based on property count PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery Send booking access codes to guests through supported channels.	With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks Airbnb delivery needs a direct connection and a supported 4-digit PIN. Co-hosts cannot use it. Reconnect Airbnb if you first connected before June 9, 2026.	With conditions Send codes in automatic messages or check-in guides. Plan: Basic (up to 2 properties), Pro and Premium You need a connected, supported lock. Basic includes automatic messages. Check-in guides need Pro or Premium.	With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions USD3 per connected lock each month. Details: Pro + smart locks Buy the lock separately.	With conditions Hostex says it adds no fee for smart-device connections. Plan: Basic (up to 2 properties), Pro and Premium Buy the hardware and pay any lock-account or outside-service fees. Basic supports TTlock only.	With conditions RemoteLock requires a paid provider plan Details: All plans based on property count Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available See booking income and costs by property or booking site. Plan: Basic (up to 2 properties), Pro and Premium	Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often your properties are booked. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available See booked nights, average nightly prices and income per available night. Plan: Basic (up to 2 properties), Pro and Premium Filter by property, booking site and date range.	With conditions See how often properties are booked. Details: All plans based on property count We could not confirm the filters or exact calculation.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions See income and costs, with monthly reports on Pro and Premium. Plan: Pro and Premium Monthly reports exclude the current month. Stays across months are split by night. Regenerate reports yourself after changes.	With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements Statements for property owners. Check which income and expenses they include.	We could not confirm owner statements. Owner access to booking finances is a different feature.	Available Make monthly PDF owner reports with your fee and category settings. Plan: Pro and Premium	With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on Publish each statement. Remake it after later booking changes.
Expense tracking Record property or booking expenses in the software.	We could not confirm a tool to enter and track expenses.	Available Record income and costs and link them to bookings. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Track costs and fees by property or booking. Details: Property Management add-on The paid add-on can include these costs in owner statements.
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a supported connection to an accounting service.	With conditions Send bookings and transactions to Clearing. Plan: Basic (up to 2 properties), Pro and Premium You need a separate Clearing account. Its fees may apply.	With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports Download reports in the listed file types.	With conditions Download booking reports as CSV files. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status. We could not confirm downloads of dashboard charts or PDF reports.	With conditions Download statistics as spreadsheets and transactions or monthly reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium Monthly reports need Pro or Premium. File formats vary by report.	Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro	With conditions Create team accounts and assign roles. Plan: Basic (up to 2 properties), Pro and Premium Basic allows up to 2 team roles. We could not confirm a limit for Pro or Premium.	Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count
User permissions Choose what each person can see and do.	With conditions Roles control what each user can view or change. Plan: Pro Permissions vary by role. We could not confirm custom controls for every field.	With conditions Choose who can use pricing, calendars and messages. Plan: Basic (up to 2 properties), Pro and Premium Basic limited to 2 team roles.	Available Group team members and choose what they can access. Details: All plans based on property count
Choose which properties each person can access Choose which properties a person can access.	Available Give users access to selected listing groups. A group can have one listing. Plan: Pro	With conditions Choose which properties and rooms each team member can access. Plan: Basic (up to 2 properties), Pro and Premium Basic limited to 2 team roles.	With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal Let owners view property, booking or financial details.	With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro Owners use a role in the account, not a separate branded portal. Owners cannot use the inbox or add manual bookings.	Available Give owners accounts that show only their own listings. Details: Check which plan includes this. Owner reports and owner logins may have different plan rules. Check which plan includes logins.	With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on Create an owner record and login. The manager chooses what the owner can see.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available iPhone and Android apps with alerts. Plan: Messaging / Pro	Available Use the iPhone or Android app for calendars, bookings, messages and tasks. Plan: Basic (up to 2 properties), Pro and Premium	Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: Check which plan includes API access. Sign in through a Host Tools account. Partner API keys need separate approval.	With conditions Connect your own software to manage properties and bookings. Plan: Pro and Premium Your software needs permission to connect.	With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions. Create an API key and give it the permissions it needs.
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access. Partner keys need approval.	With conditions Create a Hostex access token to connect software. Plan: Pro and Premium Use Pro or Premium with the right account permissions. Basic or an expired plan may return error 420. Partner OAuth connections have a separate approval process.	With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions. You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks Sends notices about events to linked systems.	With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this. Set up the receiving web address. Events include new or changed bookings and times around arrival or departure.	With conditions Send booking, message, calendar and review alerts to connected software. Plan: Pro and Premium The price table lists webhooks on all plans, but the management API needs Pro or Premium. Confirm Basic access. Alerts contain limited details. Fetch the full record through the API. Delayed alerts are not guaranteed to be replayed.	With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this. Set up a receiving web address and a Zapier workflow. Extra fees may apply. A ready-made Host Tools app in Zapier is not confirmed.	We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one.	With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status.	With conditions Download statistics spreadsheets and income or cost reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium These reports do not confirm a full account export. Bulk API access needs Pro or Premium.	With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available Free personalized setup Plan: Messaging / Pro	Available Get guided setup help. Premium adds priority setup services. Plan: Basic (up to 2 properties), Pro and Premium	With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count Book a session. Check imported properties and fees yourself.
Moving your data Help or tools to import records from another system.	With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro Book a migration call. Help with message rules and locks is included.	With conditions Move booking-site connections, with some details entered again by hand. Details: Check which plan includes this. Recreate manual bookings and blocked dates before connecting. Past-booking limits vary by booking site.	With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public searchable help center Details: Public guides	Available Public searchable help center and API reference Plan: Basic (up to 2 properties), Pro and Premium	Available Public help center and product guides Details: All plans based on property count
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email. Details: Public contact We could not confirm a guaranteed reply time or support level for each plan.	Available Email support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium	With conditions Contact support by email. Details: All plans based on property count We could not confirm reply times or support commitments.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	We could not confirm live chat with a person. The help center has a Fin bot.	Available Live-chat support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium	We could not confirm live support chat. Guest chat and screen-share training are separate services.
Phone support Phone support, with any plan or country limits.	We could not confirm general phone support. Setup and migration calls are separate services.	We could not confirm phone support. Hostex lists email and chat.	We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software.	With conditions OpenAPI schema 3.0.0; Hostex API /v3 server Plan: Pro and Premium You need a Hostex access token to connect your software.	Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software. Use OAuth for new connections. Older partner API keys are separate and no longer recommended. OAuth access tokens last 1 hour. Refresh tokens last 30 days. Refreshing replaces the old tokens.	With conditions Hostex-Access-Token API key in request header Plan: Pro and Premium You need a Hostex access token to connect your software.	With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions. Create an API key in your account. Each action needs its own permissions.
Read property records Read property records through the API.	With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions GET /properties retrieves property records Plan: Pro and Premium You need a Hostex access token to connect your software.	With conditions List property records Details: All plans; you need an API key with the right permissions. API key with property:read
Read reservation records An API tool reads booking records.	With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Inquiries without stay dates use the inquiry date.	With conditions Read bookings with filters. Plan: Pro and Premium You need a Hostex access token to connect your software. By default, the search returns bookings with check_out within 180 days.	With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions. API key with reservation:read
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Create direct bookings. Plan: Pro and Premium You need a Hostex access token to connect your software. Creates direct bookings, not bookings on travel sites.	With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions. API key with reservation:write
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Change dates, guest counts and payouts for booking-site reservations on that booking site. Moving dates checks availability again. It does not recalculate payouts, charge Stripe again or send a Stripe refund.	With conditions Change stay details. Plan: Pro and Premium You need a Hostex access token to connect your software. Canceling a direct booking uses a separate API action.	With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions. Use an API key with reservation:write permission. Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software. We could not confirm a separate guest directory.	With conditions Read guest details from bookings. Plan: Pro and Premium You need a Hostex access token to connect your software. We could not confirm an API action to read a separate guest database.	With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions. API key with guest:read
Update guest records Updates guest records, not just contact fields on a booking.	We could not confirm updates to separate guest records. Booking contact changes are a different function.	We could not confirm updates to separate guest records. Booking contact fields can be changed. You need a Hostex access token. Check that your account has access.	With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions. API key with guest:write
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software. Your account needs access. Attachment links expire after one hour. New attachments may not be ready yet.	With conditions GET /conversations and conversation details retrieve messages Plan: Pro and Premium You need a Hostex access token to connect your software.	We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. This action cannot send photos or videos.	With conditions POST /conversations/{conversation_id} sends a message Plan: Pro and Premium You need a Hostex access token to connect your software. Follow the booking site’s message rules. If a request times out, check that the message arrived before you send it again. For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day. Account, token and tool limits also apply.	We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Read prices for selected dates. Plan: Pro and Premium You need a Hostex access token to connect your software. start_date must be within one year and end_date within three years.	With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions. API key with pricing:read
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Send prices for selected dates to booking sites. Plan: Pro and Premium You need a Hostex access token to connect your software. Changes may finish later. An API success response does not confirm the booking site has updated. end_date must be within three years.	With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions. API key with pricing:write
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software. Your account needs access. Choose the listing and date range.	With conditions Read open and blocked dates for properties. Plan: Pro and Premium You need a Hostex access token to connect your software. property_ids accepts up to 100 properties. start_date must be within one year and end_date within three years.	With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions. Use an API key with property:read permission. Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it.	We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand.	We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We could not confirm access to refund records.	We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it.	We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.
Read owner records Read property-owner records through the API.	We could not confirm access to separate owner records.	We could not confirm access to owner records through the API.	With conditions Read owner records. Details: All plans; you need an API key with the right permissions. Use an API key with owner:read permission. The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We could not confirm tools to add your own custom fields.	With conditions Read or change custom fields on bookings. Plan: Pro and Premium You need a Hostex access token to connect your software. You define the fields first. This covers booking and stay fields only.	With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions. Use reservation:write permission to change values, or reservation:read to read them. Use each field’s name to identify it.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Separate actions can set or delete the address. Partner or OAuth-client permissions apply.	With conditions GET/POST /webhooks; PATCH/DELETE individual webhook Plan: Pro and Premium You need a Hostex access token to connect your software. Retries and replay do not last forever. Fetch the current record again.	You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software. We could not confirm the request limit or when it resets.	With conditions Request limits return error_code 429 inside HTTP 200, with Retry-After. Plan: Pro and Premium Limits apply across the account and to each tool. Access tokens may have extra limits. For each chat: 5 messages per 5 seconds, 10 per minute, 30 per 30 minutes, 60 per 2 hours and 120 per day.	With conditions The API guide lists a limit of 3 requests per second. Details: API users We could not confirm how each API action reports an exceeded limit.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software. Leave out limit to get every listing. Follow nextCursor until it is null. Keep following nextCursor even if an open-date filter returns fewer listings than limit.	With conditions Read bookings in batches with offset and limit. Each batch has at most 100 records. Plan: Pro and Premium You need a Hostex access token to connect your software. Defaults are offset 0 and limit 20. Results use descending order for the chosen sort field.	With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Host Tools vs Hostex vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Host Tools: what to consider

Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.

Hostex: what to consider

Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Host Tools, Hostex and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Where should I block owner stays when Host Tools syncs availability?

Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.

Does Hostex Basic create cleaning tasks automatically?

No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Host Tools vs Hostex vs Lodgix

Overview

Host Tools

Hostex

Lodgix

Compare property management software for daily work — Host Tools vs Hostex vs Lodgix

Host Tools: what to consider

Hostex: what to consider

Lodgix: what to consider

Common questions

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