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Hospitable vs Lodgix vs OwnerRez

Comparing

Compare Hospitable vs Lodgix vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Hospitable

Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.

Best for: Link guest messages and cleaning tasks to bookings.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

Compare features by plan.

Showing all 110 detailed properties.
Hospitable versus Lodgix versus OwnerRez: features, plans and limits.
What matters to youHospitable
4.2 / 5Out of 1,090 reviews
Property management
Lodgix
4.8 / 5Out of 174 reviews
Property management
OwnerRez
4.9 / 5Out of 342 reviews
Property management
Score
Score92
STRCompare scoring
Score92
STRCompare scoring
Score83
STRCompare scoring
At a glance / Prices for your properties
PropertiesEssentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
OverviewHospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings.Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons
Essentials

Check the selected property count and billing period.

Host

Check the selected property count and billing period.

Mogul

Check the selected property count and billing period.

Professional

Check the selected property count and billing period.

Standard 7

Covers up to 7 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 12

Covers up to 12 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 20

Covers up to 20 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 30

Covers up to 30 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 40

Covers up to 40 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 50

Covers up to 50 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 60

Covers up to 60 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 70

Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra.

Unlimited

No property limit, with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Property Management · add-on

An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit.

QuickBooks Sync · add-on

You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.

Core plan

Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan.

Property Management · add-on

Owner statements and expense accounting cost extra, based on property count.

QuickBooks · add-on

You need a QuickBooks account. A separate fee depends on your property count.

Hosted Websites · add-on

A hosted website and custom domain cost extra. The fee depends on your property count.

WordPress + Integrated Websites · add-on

The supported WordPress plugin and listing-content API option has a separate fee.

SMS · add-on

Pay for the number or module, plus outgoing text segments above the included amount.

Rezzy AI · add-on

USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.

1-property price for your selection
Plan: monthly total · USD 59
Plan prices and conditions
Prices and conditions
Plan or servicePrice or limit
Essentialsno base plan fee · USD 0
Hostmonthly total · USD 29
Professionalmonthly total · USD 59
Mogulmonthly total · USD 99

Essentials

Essentials has no base plan fee.

Optional Dynamic Pricing costs USD 15 per property each month after its separate trial.

Other paid tools and taxes may cost extra.

Essentials and Host and Professional and Mogul

Exactly 1 property with billable check-ins.

Host and Professional and Mogul

This price assumes the selected properties have billable check-ins.

The base fee is due even with no active properties. Extra active-property fees apply above the included count.

Paid plans include Dynamic Pricing for their included properties.

When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each.

Other tools and taxes may cost extra.

Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra.
Plan prices and conditions

Standard 7: USD 79.99

Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra.

Standard 12: USD 99.99

Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra.

Standard 20: USD 139.99

Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra.

Standard 30: USD 169.99

Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra.

Standard 40: USD 209.99

Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra.

Standard 50: USD 239.99

Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra.

Standard 60: USD 279.99

Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra.

Standard 70: USD 309.99

Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra.

Unlimited: USD 349.99

No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.

Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled.
Plan prices and conditions

Core plan: USD 40

Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off.

Property Management add-on: USD 10

This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier.

QuickBooks add-on: USD 10

This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier.

Hosted Websites add-on: USD 15

This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier.

WordPress + Integrated Websites add-on: USD 10

This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier.

Rezzy AI add-on: USD 9

This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier.

SMS add-on: Price not confirmed

USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count.

Direct lock connections: Price not confirmed

Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.

Limits and requirements
  • Host allows up to two properties. The other listed plans allow unlimited properties.
  • Owner statements and the owner portal require Mogul.
  • Direct Basic charges the host 1%, plus payment processing fees. Premium lets you split fees or have the host pay them all.
  • Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate.
  • Issue the refund through your payment service. Lodgix only records it.
  • AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply.
  • Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
  • SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees.
  • The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done.
  • Mobile access is an installable web app, not a native app.
Review sources
CapterraRating 4.7 / 5 · 144 reviews
TrustpilotTrustScore 3.9 / 5 · 674 reviews
G2Rating 4.8 / 5 · 272 reviews
GetAppRating 4.7 / 5 · 144 reviews
CapterraRating 4.8 / 5 · 171 reviews
G2Rating 2.2 / 5 · 3 reviews
GetAppRating 4.8 / 5 · 171 reviews
CapterraRating 4.9 / 5 · 271 reviews
TrustpilotTrustScore 4.7 / 5 · 71 reviews
GetAppRating 4.9 / 5 · 271 reviews
Software AdviceRating 4.9 / 5 · 271 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Essentials; Host; Professional; Mogul

Plan: Essentials / Host / Professional / Mogul

Available

Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited

Details: All plans based on property count

Available

Core plan, with optional paid add-ons.

Plan: Core plan

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Available

Host: up to 2 properties. Other plans have no property limit.

Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum.

Plan: Essentials / Host / Professional / Mogul

Available

Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap

Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.

Details: All plans based on property count

We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.

  • We could not confirm a maximum number of properties.
How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

Available

Paid plans charge a base fee, plus extra-property fees when they apply.

Plan: Host / Professional / Mogul

Available

Pay a monthly account fee based on how many properties the plan covers.

Details: All property-count plans

Available

Monthly plan based on property count

Plan: Core plan

Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Fees depend on how guests book and pay.

Plan: Professional / Mogul

  • Direct Basic and Direct Premium have different fees. These are not fees for every booking site.
With conditions

Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates.

Details: All plans based on property count

  • Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Available

No OwnerRez booking fees

Plan: Core plan

Paid add-ons

Features or services that cost extra beyond your plan.

Available

Optional setup help, extra devices and some pricing tools cost extra.

Plan: Essentials / Host / Professional / Mogul

With conditions

Property Management and QuickBooks Sync cost extra.

Details: Paid add-ons

  • Add-on prices rise with your property-count plan. Outside services can charge extra too.
Available

Property Management, QuickBooks, websites, SMS and Rezzy cost extra.

Plan: Core plan

Trial

Trial length and rules. A demo is different from a free trial.

Available

14 days; no card required

Trial start
The trial starts when you create your account. There is no property limit.
Subscribing
When you sign up for a plan, the trial ends.
Dynamic Pricing
To turn it on, first sign up for a plan. This ends the main trial. Essentials has its own Dynamic Pricing trial.

Details: Mogul trial

Available

30-day trial; no credit card requested

Details: Every plan

Available

14 days, including enabled premium modules

Plan: Core plan

  • Damage Protection coverage is charged even during the trial
Setup fees

One-time setup fees. A missing price does not mean setup is free.

Available

No required setup fee. You can pay for extra setup help.

Plan: Essentials / Host / Professional / Mogul

Available

No setup fees; setup and training included

Details: Every plan

Available

No setup fee

Plan: Core plan

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

Available

Connect to Airbnb.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect Airbnb listings and bookings directly.

Details: All plans based on property count

  • Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Available

Connect directly to Airbnb.

Plan: Core plan

Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

Available

Connect to Vrbo.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect single-unit Vrbo listings and guest payments.

Details: All plans based on property count

  • You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Available

Connect directly to Vrbo.

Plan: Core plan

Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

Available

Connect to Booking.com.

Plan: Essentials / Host / Professional / Mogul

With conditions

Connect Booking.com through Channex.io.

Details: All plans based on property count

  • You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
Available

Connect directly to Booking.com.

Plan: Core plan

  • Connect through the API to use messages.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

Available

Checks outside calendars about every 20 minutes.

Plan: Essentials / Host / Professional / Mogul

  • Imports blocked dates. Guest and payment details depend on what the outside calendar shares.
With conditions

Import blocked dates from outside calendars about every 30 minutes.

Details: All plans based on property count

  • This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
Available

Import an outside calendar through an iCal link.

Plan: Core plan

iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

Available

Share booking and task calendars.

Details: Check which plan includes this.

With conditions

Share each property’s open and blocked dates. You can leave out names.

Details: All plans based on property count

  • This does not share full booking records. Making a new calendar link stops the old link working.
Available

Share your calendar through an iCal link.

Plan: Core plan

Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

Available

Send prices to linked booking sites.

Details: Check which plan includes this.

With conditions

Send nightly prices and rules to linked booking sites.

Details: All plans based on property count

  • You need a supported connection. Each booking site has its own limits for prices and discounts.
Available

Send prices and booking rules to linked booking sites.

Plan: Core plan

Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

Available

Send open and blocked dates to linked booking sites.

Plan: Essentials / Host / Professional / Mogul

  • Airbnb limited connections cannot send these updates.
With conditions

Share open and blocked dates through a direct connection or iCal.

Details: All plans based on property count

  • iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Available

Send open and blocked dates to linked booking sites.

Plan: Core plan

Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

Available

See bookings from linked sites in one calendar.

Details: Check which plan includes this.

With conditions

Import booking-site reservations and supported Booking.com date changes.

Details: All plans based on property count

  • Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Available

Import bookings from linked sites.

Plan: Core plan

Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

Available

Send and receive Airbnb, Vrbo and Booking.com messages

Plan: Essentials / Host / Professional / Mogul

  • Connect a supported booking site first.
With conditions

Airbnb, Vrbo and Booking.com guest conversations

Details: All plans based on property count

  • Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Available

Airbnb, Vrbo and Booking.com guest messaging

Plan: Core plan

  • Use a direct API connection to the booking site.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

Available

Imports blocked dates from an outside calendar.

Details: Essentials / Host / Professional / Mogul: iCal import

  • It does not import past bookings. Other details depend on what that calendar shares.
  • To share dates back, you need a separate calendar export.
With conditions

Update limits depend on the booking site. iCal cannot replace invoices.

Details: All plans based on property count

  • Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
Available

Use either iCal or the API for a booking site, not both.

Plan: Core plan

03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Essentials / Host / Professional / Mogul

Available

See properties in Calendar Tape, with a cleaning view on mobile.

Details: All plans based on property count

Available

See several properties in a ribbon or monthly calendar.

Plan: Core plan

Manual bookings

Enter bookings by hand as well as importing them from booking sites.

With conditions

Create manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
Available

Create a reservation from Calendar Tape or Create Reservation

Details: All plans based on property count

Available

Add bookings by hand.

Plan: Core plan

Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
With conditions

Change stay dates or the property, then remake the invoice.

Details: All plans based on property count

  • Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
With conditions

Change dates and charges for supported bookings.

Check plan: Core is likely. Check before buying.

  • Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel manual bookings through an AI app.

Plan: Host / Professional / Mogul

  • Use a supported AI app and approve its connection. You must own the account or be an admin with full access.
  • Handle payments for manual bookings outside Hospitable.
  • For bookings from booking sites, you can only change notes and check-in or check-out times.
  • This uses MCP, a way for an AI app to connect to Hospitable. We could not confirm the same controls in the website.
With conditions

Cancel an invoice and record a refund or guest credit.

Details: All plans based on property count

  • Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
With conditions

Cancel supported bookings and keep their records.

Check plan: Core is likely. Check before buying.

  • Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking

Block dates without making a paid guest booking.

Available

Block dates for owner stays, family visits or work.

Details: Check which plan includes this.

Available

Block dates without a guest reservation

Details: All plans based on property count

With conditions

Block dates and set booking rules.

Plan: Core plan

  • Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez.
  • Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import

Move or import existing bookings. Check which sources and file formats are supported.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

  • Ask Hospitable support for help.
  • Add your properties first. Their names must match the file.
With conditions

Import Airbnb bookings or turn outside-calendar blocks into bookings.

Details: All plans based on property count

  • Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Available

Use Excel templates to import bookings and financial records.

Plan: Core plan

Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

See past chats and details about returning guests.

Details: Check which plan includes this.

Available

Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records.

Details: All plans based on property count

Available

Save guest names and contact details.

Check plan: Core is likely. Check before buying.

  • Broader tools to manage customer relationships are not confirmed.
Booking export

Export booking records. Check which file formats are supported.

Available

Download bookings as a CSV file.

Details: Professional / Mogul for full metrics

With conditions

Download bookings as an Excel (.xlsx) file with Reservation Data Dump.

Details: All plans based on property count

  • Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
Available

Download bookings as Excel, CSV or TSV files.

Plan: Core plan

04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

Available

Set nightly prices for selected dates.

Details: Check which plan includes this.

With conditions

Set seasonal prices with reusable templates.

Details: All plans based on property count

  • You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Available

Set prices for repeating seasons or selected dates.

Plan: Core plan

Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set stay lengths that change as dates approach.

Setup
Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides
Your later edits and calendar rules take over. Local stay limits come first.
Essentials
We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

  • Dynamic Pricing fees and limits apply.
  • Choose your ideal and shortest stays. You can set them by day of the week.
With conditions

Set minimum stays for each rate period. The arrival-day rule covers the whole stay.

Details: All plans based on property count

  • An outside pricing service can replace prices and stay rules.
Available

Set minimum stays by property or season.

Plan: Core plan

Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Allow shorter stays in gaps between bookings.

Setup
Turn on Dynamic Pricing first. When you turn on dynamic stay rules, they replace your old manual stay edits.
Overrides
Your later edits and calendar rules take over. Local stay limits come first.
Essentials
We could not confirm this feature on Essentials.

Plan: Host / Professional / Mogul

  • Dynamic Pricing fees and limits apply.
  • Choose a lower stay minimum for gaps that are too short for your normal rules.
With conditions

Allow or block shorter gaps between bookings, with a minimum stay you choose.

Details: All plans based on property count

  • Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
With conditions

Allow shorter stays to fill suitable gaps between bookings.

Plan: Core plan

  • Gap rules do not apply to blocks or bookings that are moved or changed.
  • Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts

Give discounts based on how long guests stay.

Available

Offer discounts for longer stays on Airbnb and Direct.

Details: Check which plan includes this.

  • Set up Direct discounts separately. Airbnb promotions do not carry over.
  • Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.
With conditions

Offer fixed-amount or percentage discounts for longer stays.

Details: All plans based on property count

  • Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
With conditions

Give percentage discounts for longer stays.

Plan: Core plan

  • Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts

Give discounts based on how soon guests arrive.

Available

Offer last-minute discounts on Airbnb and Direct.

Details: Check which plan includes this.

  • Set up Direct discounts separately. Airbnb promotions do not carry over.
  • Direct uses just one discount. A longer-stay deal comes first. Next is an early-booking deal, then a last-minute deal.
With conditions

Automatically discount stays arriving within your chosen number of days.

Details: All plans based on property count

  • Calculations differ by booking site. Airbnb allows up to 28 days.
Available

Offer discounts based on how soon the guest will arrive.

Plan: Core plan

Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Built-in tools set nightly prices.

Essentials
After the Dynamic Pricing trial, pay $15 per property each month. This fee applies if the tool was on during that billing period.
Paid plans
Use within the plan’s included property count is covered. The base plan fee still applies.
Extra properties
Extra fees have two rules. The tool must be on during the billing period. You must have more active properties than your plan includes.
Extra-property rates
For an extra property with a check-in, the normal fee covers this tool. With the tool on but no check-in, it costs $10 for the month.

Plan: Essentials / Host / Professional / Mogul

With conditions

Use PriceLabs or Beyond to adjust nightly prices.

Details: All plans based on property count

  • You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately.
  • We could not confirm a built-in market-based pricing tool.

We could not confirm this feature or what it requires.

Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect to PriceLabs.

Plan: Host / Professional / Mogul

  • You need a PriceLabs account and a working connection. Its fees are separate.
  • We could not confirm other pricing services.
With conditions

PriceLabs and Beyond

Details: All plans based on property count

  • You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
With conditions

Connect to PriceLabs, Beyond, DPGO or Wheelhouse.

Check plan: Core is likely. Check before buying.

  • You need an account with the pricing service and must approve the connection. Its fees apply.
  • These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read Airbnb, Vrbo and Booking.com messages in one inbox.

Plan: Essentials / Host / Professional / Mogul

With conditions

Read guest questions and booking messages in one inbox.

Details: All plans based on property count

  • Connect a supported booking site or message source. Inbox permissions vary by source.
Available

Read email, text and booking-site messages in one inbox.

Plan: Core plan

  • Text messages need the paid SMS add-on.
Scheduled messages

Schedule messages before or after booking dates and times.

Available

Schedule messages around booking, arrival and departure.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
With conditions

Schedule messages around arrival, departure and other dates.

Details: All plans based on property count

  • Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time.
  • Rules use the first property by default. Change the setting if you need more.
Available

Schedule messages around each booking.

Plan: Core plan

Event triggers

Send messages when listed booking events happen.

Available

Send messages when booking events happen. Essentials covers new bookings only.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
With conditions

Send email, app alerts or texts when invoice events or status changes happen.

Details: All plans based on property count

  • Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Available

Send messages when a booking reaches a set stage.

Plan: Core plan

Conditional messages

Rules that send or skip messages based on booking details.

Available

Use rules to draft or send answers to guest questions.

Plan: Host / Professional / Mogul

  • The question must match your rule. Turn on automatic sending if you want replies sent for you.
  • Rules cover selected question topics, booking stages, properties and booking sites.
With conditions

Choose which booking sites and properties a message rule covers.

Details: All plans based on property count

  • Event rules have extra conditions. Set date and repeating conditions within the date event.
Available

Set rules for when messages are sent.

Plan: Core plan

Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Reuse saved messages and fill in guest details.

Plan: Essentials / Host / Professional / Mogul

Available

Save replies and use fields that fill in guest or booking details.

Details: All plans based on property count

Available

Reuse saved guest messages.

Plan: Core plan

AI suggested replies

AI writes a draft. A person checks or sends it.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

  • Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
  • Paid plans have no limit on Suggest with AI.
  • Mogul automatic replies are a separate option.
With conditions

AI writes reply drafts for you to review.

Details: All plans based on property count

  • The automatic AI Assistant is a separate option you must turn on.
Available

AI writes reply drafts.

Details: Paid Rezzy AI add-on

AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AI can send guest replies for you.

Plan: Mogul

  • Turn on Auto Reply.
  • Choose the timing, properties and topics. It will not reply if it lacks details or the topic is blocked.
With conditions

AI Assistant can answer basic guest questions for you.

Details: All plans based on property count

  • This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email.
  • It replies only if a person has not replied recently. It skips questions it cannot answer.
Available

Choose when AI can send replies for you.

Details: Paid Rezzy AI add-on

Approval before AI sends

Controls for a person to check an AI reply before it is sent.

Available

AI writes a draft. You review it and click Send.

Plan: Essentials / Host / Professional / Mogul

  • Essentials allows 10 uses each week, shared by Suggest with AI and Improve with AI.
  • Paid plans have no limit on Suggest with AI.
  • Mogul automatic replies are a separate option.
With conditions

Review reply drafts, or turn off the automatic assistant.

Details: All plans based on property count

  • Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Available

Choose draft-only mode during selected hours.

Details: Paid Rezzy AI add-on

Translations

Check automatic message translation. Templates written in several languages are a different feature.

We could not confirm this feature or what it requires.

We could not confirm translation of messages you receive or send.

With conditions

Translate Airbnb guest messages in the inbox.

Check plan: Core is likely. Check before buying.

  • Connect Airbnb. Translation for other booking sites is not confirmed.
  • We could not confirm which incoming or outgoing messages are translated.
SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

We could not confirm this feature or what it requires.

With conditions

Text guests through Twilio, or use a shared number for outgoing texts.

Details: All plans based on property count

  • To use your own number, set up and verify a Twilio account and number. Twilio fees apply.
  • Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
With conditions

Text guests from a dedicated phone number.

Details: Paid SMS add-on

  • Set up the SMS add-on and phone number.
  • Text messaging costs extra. Check supported countries and usage fees.
Email messages

Email guests. Check sender and booking-site limits.

With conditions

Write inbox emails to guests who booked through Direct.

Details: Professional / Mogul: Direct booking guest emails

  • Direct booking fees apply.
  • Booking emails use fixed Hospitable text and branding. You cannot edit them like emails in the inbox.
With conditions

Email guests with the Lodgix sender or your own email domain.

Details: All plans based on property count

  • The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
Available

Guest emails

Plan: Core plan

06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Build a website where guests can book directly.

Plan: Professional / Mogul

With conditions

Customize hosted booking pages. A full website-building service is separate.

Details: All plans based on property count

  • You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Available

Build a hosted website.

Details: Paid Hosted Websites add-on

Booking widget

Add a booking engine to a website hosted elsewhere.

Available

Add a booking form to your website.

Plan: Professional / Mogul

With conditions

Put booking calendars for one or more properties on your website.

Details: All plans based on property count

  • You need your own hosted website. Use the WordPress plugin or calendar embed.
Available

Put booking, search and calendar tools on your website.

Plan: Core plan

Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for a Direct site.

Plan: Professional / Mogul

  • You need to own the web address, set up its DNS records and publish the Direct site.
  • Direct booking fees apply.

You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.

Available

Use your own web address for a hosted website.

Details: Paid Hosted Websites add-on

Payment processors

Payment services, with country and plan requirements.

Available

Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen.

Plan: Professional / Mogul

With conditions

Stripe and Authorize.net

Details: All plans based on property count

  • You need a supported payment-service account. Its fees are separate.
With conditions

Connect your own payment service.

Plan: Core plan

  • You need an outside payment-provider account. Its fees are separate.
  • Each property can use one credit-card processing method.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

Available

Let Direct guests pay in scheduled installments.

Plan: Professional / Mogul

With conditions

Set a first payment and remaining balance. You can turn on automatic card payments.

Details: All plans based on property count

  • You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails.
  • You need a supported payment service and a saved payment method.
Available

Schedule the first payment and remaining balance.

Check plan: Core is likely. Check before buying.

  • Set up payment rules. Automatic card payments need a saved guest card.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

Available

Separate refundable deposit charge

Plan: Professional / Mogul

  • Usually charged two days before arrival. This is not damage insurance.
With conditions

Collect a refundable deposit or hold money on a card.

Details: All plans based on property count

  • Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
With conditions

Take a refundable deposit or hold money on a card.

Check plan: Core is likely. Check before buying.

  • Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

Available

Issue refunds yourself or use automatic refunds based on your cancellation policy.

Plan: Professional / Mogul

  • Direct Basic does not return Stripe processing fees.
With conditions

Send refunds through the payment service, then record them in Lodgix.

Details: All plans based on property count

  • Sign in to the payment service to send the refund. Lodgix keeps the record.
With conditions

Refund a linked card payment or record a refund made elsewhere.

Check plan: Core is likely. Check before buying.

  • Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

Available

Direct booking rental agreements

Plan: Professional / Mogul

With conditions

Make guest agreements that can be signed online.

Details: All plans based on property count

  • You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Available

Let guests sign agreements online.

Plan: Core plan

Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Available

Direct Premium checks guests.

Plan: Professional / Mogul

With conditions

Use Guest Verify for photo-ID and selfie checks.

Details: All plans based on property count

  • Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
With conditions

Connect SafeGuest to check guest identity and booking risk.

Check plan: Core connection is likely. SafeGuest is a separate service.

  • Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay.
  • Prevent and Protect are different services.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

Available

Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host

Plan: Professional / Mogul

With conditions

Lodgix charges no commission on bookings from your own website.

Details: All plans based on property count

  • Plan fees, payment fees, paid add-ons and outside services still cost money.
Available

No OwnerRez booking fees; processor charges separate

Plan: Core plan

07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

Available

Create task rules for each stage of a booking.

Plan: Essentials / Host / Professional / Mogul

With conditions

Assign cleaners by default and create repeating work orders.

Details: All plans based on property count

  • Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
With conditions

Turn requests in guest messages into tasks you can track.

Details: Paid Rezzy AI add-on

  • Turn on Rezzy for $9 per property each month.
  • This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

Available

Invite teammates to see their assigned work.

Plan: Host / Professional / Mogul

  • Invite each teammate and choose their properties and tasks.
  • We could not confirm teammate portal access on Essentials.
With conditions

Cleaners use the Admin app for their assigned tasks.

Details: All plans based on property count

  • Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Available

Give cleaners their own portal accounts.

Plan: Core plan

Task checklists

Reuse task lists and mark jobs done.

Available

Check off task steps in the Tasks App.

Details: Check which plan includes this.

  • Older task guides show a different process.
With conditions

Make cleaning checklists with required and optional steps.

Details: All plans based on property count

  • Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
With conditions

OwnerRez describes task checklists.

Details: Paid Rezzy AI add-on

  • The current task setup guide does not explain how to create or complete the checklists.
Photo requirements

Ask for or require photos of finished work.

Available

Require photos for tasks.

Details: Check which plan includes this.

  • Use the Tasks App. Older guides give different instructions.
With conditions

Require photos for checklist steps.

Details: All plans based on property count

  • Mark the step as required. Photos for reporting damage are a separate process.

We could not confirm this feature or what it requires.

Task notifications

Send notices when tasks are assigned, changed or completed.

Available

Send task alerts and reminders.

Plan: Essentials / Host / Professional / Mogul

  • Essentials supports email and calendar alerts where set up, but not text messages.
  • Text alerts need a teammate set up on Host, Professional or Mogul.
With conditions

Send an app alert when a housekeeper gets an assignment.

Details: All plans based on property count

  • The housekeeper needs the Admin app with device alerts turned on.
Available

Choose task alerts.

Check plan: Core is likely. Check before buying.

  • Set up the alerts you want to receive.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

Available

Recurring maintenance tasks

Details: Check which plan includes this.

With conditions

Assign repair jobs to staff or outside workers and track completion.

Details: All plans based on property count

  • Charging costs to owners and creating statements need the Property Management add-on.
Available

Create repair tasks, assign staff and record the result.

Check plan: Core is likely. Check before buying.

  • These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Connect to Turno.

Plan: Host / Professional / Mogul

  • You need a Turno account and a working connection. Turno fees may apply.

Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.

With conditions

Connect to Turno for cleaning schedules.

Details: Available to all OwnerRez customers

  • You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply.
  • Use one Turno account per OwnerRez account.
  • Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Schedule messages with check-in details.

Plan: Essentials (limited) / Host / Professional / Mogul

  • Essentials has fewer message rules. Messages must include the guest portal link.
  • On Essentials, you cannot turn off the new-booking message or remove its required text.
With conditions

Share arrival details through Staylio and scheduled messages.

Details: All plans based on property count

  • Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Available

Send arrival details through automatic booking messages.

Plan: Core plan

Guest portal

A booking page or portal for guests. Check what guests can do there.

Available

Guest portal with check-in tasks and booking details

Plan: Essentials / Host / Professional / Mogul

  • Booking and payment tools for Direct require Professional or Mogul.
  • Essentials shows guests an offer to buy Trip Insurance. You cannot remove it.
With conditions

Guests use Staylio for arrival and departure details, messages and agreements.

Details: All plans based on property count

  • Guests install the app. Set up its content and features in Lodgix.
Available

Use My Stay for guest contact details, agreements and deposits.

Check plan: Core is likely. Check before buying.

  • Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections

Supported smart-lock platforms connect directly or through another service.

Available

Connect supported Schlage, Yale and August locks.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock

Details: All plans based on property count

  • You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Available

Connect Schlage, igloohome, RemoteLock and other lock systems.

Plan: Core plan

  • Compatible connected lock platform
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

Available

Create a different door code for each booking.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Make a door code for each booking at the time you choose before arrival.

Details: All plans based on property count

  • Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Available

Make door codes for each booking.

Plan: Core plan

  • Compatible connected lock platform
Code scheduling

Set codes to work only during the stated check-in and checkout times.

Available

Make door codes work during the guest’s stay.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Choose when codes work around arrival and departure.

Details: All plans based on property count

  • PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Available

Set door codes to work around check-in and check-out, with extra time if needed.

Plan: Core plan

  • Compatible connected lock platform
Code delivery

Send booking access codes to guests through supported channels.

Available

Send door codes in guest message threads.

Plan: Professional / Mogul

  • Compatible lock model
With conditions

Add codes to emails, documents and automatic messages, or show them in Staylio.

Details: All plans based on property count

  • Make the code first. Staylio needs a lock connection and a generated code to show its door card.
With conditions

Add door codes to saved guest messages.

Plan: Core plan

  • Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

Some devices are included. Extra devices cost more.

Plan: Professional / Mogul

  • Check how many devices you need.
  • The number included and extra fees depend on your plan. Buy the hardware separately.
With conditions

RemoteLock requires a paid provider plan

Details: All plans based on property count

  • Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
With conditions

$4 per lock each month for direct Schlage, igloohome or Hubitat connections.

Details: Paid direct-lock connection

  • You need supported lock hardware. Other connection fees may differ.
  • Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

Available

View and filter booking figures.

Details: Professional / Mogul for full metrics

Available

View sales and salesperson reports. Filter by date, property and invoice status.

Details: All plans based on property count

Available

See detailed bookings or booking summaries.

Plan: Core plan

Occupancy reports

See how often your rentals are booked. Filter by date or property.

Available

See how often your properties are booked.

Details: Professional / Mogul for full metrics

With conditions

See how often properties are booked.

Details: All plans based on property count

  • We could not confirm the filters or exact calculation.
Available

See booked nights and the share of nights booked.

Plan: Core plan

Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

Available

See your booking income.

Details: Professional / Mogul for full metrics

With conditions

View detailed income, monthly totals and comparisons.

Details: All plans based on property count

  • Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Available

View booking income and payment reports.

Plan: Core plan

Owner statements

Statements for property owners. Check which income and expenses they include.

Available

Owner statements

Plan: Mogul

With conditions

Make monthly or quarterly owner statements for income, costs and work orders.

Details: Property Management add-on

  • Publish each statement. Remake it after later booking changes.
Available

Make statements of income, costs and commissions.

Details: Paid Property Management add-on

Expense tracking

Record property or booking expenses in the software.

Available

Track business and property costs.

Details: Mogul: Hospitable Accounting

  • Set up accounting for your business and properties.
  • Add one-time or repeating costs in Hospitable Accounting.
With conditions

Track costs and fees by property or booking.

Details: Property Management add-on

  • The paid add-on can include these costs in owner statements.
Available

Record costs and attach receipts.

Details: Paid Property Management add-on

Accounting connections

Which accounting tools connect and what they can share.

With conditions

QuickBooks accounting connection

Plan: Mogul

  • You need a QuickBooks account and a Hospitable Business.
  • Use the same currency for both, or turn on support for multiple currencies.
  • Xero is planned, but is not listed as available.
With conditions

Send guests, invoices and payments to QuickBooks Online.

Details: QuickBooks Sync add-on

  • You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
With conditions

Connect to QuickBooks.

Details: Paid QuickBooks add-on

  • You need a QuickBooks account.
Report exports

Download reports in the listed file types.

Available

Download business and financial figures as CSV files.

Details: Professional / Mogul for full metrics

Available

Download supported booking and cleaning reports as Excel or PDF files.

Details: All plans based on property count

Available

Download reports as Excel or CSV files.

Plan: Core plan

10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

Available

Invite as many extra users as you need.

Plan: Essentials / Host / Professional / Mogul

Available

Create separate logins with admin, front-desk or cleaning roles.

Details: All plans based on property count

Available

Create as many staff logins as you need.

Plan: Core plan

User permissions

Choose what each person can see and do.

Available

Choose which tools and money details each user can see.

Details: All plans

Available

Group team members and choose what they can access.

Details: All plans based on property count

Available

Give staff full, limited or view-only access.

Plan: Core plan

Choose which properties each person can access

Choose which properties a person can access.

Available

Choose which properties each user can see.

Details: All plans

With conditions

Choose which properties Cleaning Staff can see.

Details: All plans based on property count

  • Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Available

Choose which properties staff and portal users can access.

Plan: Core plan

Owner portal

Let owners view property, booking or financial details.

Available

Owner portal

Plan: Mogul

With conditions

Give owners access to calendars, statements and a dashboard you set up.

Details: Property Management add-on

  • Create an owner record and login. The manager chooses what the owner can see.
Available

Owners can use the portal. Statements need the paid Property Management add-on.

Plan: Core plan

Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

With conditions

Invited users can use the phone app.

Plan: Host / Professional / Mogul

  • Invite the user and choose their tools and properties.
  • Inbox access is needed for push alerts.
  • We could not confirm app access on Essentials or access for other user types.
Available

Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app.

Details: All plans based on property count

Not supported

Use an installable web app, rather than an app-store app.

Plan: Core plan

11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

With conditions

Developer API on Host and above

Plan: Host / Professional / Mogul

With conditions

Connect your own software with REST API v2.

Details: All plans; you need an API key with the right permissions.

  • Create an API key and give it the permissions it needs.
Available

Connect your own software with API v2.

Plan: Core plan

API access conditions

Who can use the developer API, including required plans, approval and access limits.

With conditions

Host, Professional or Mogul required

Plan: Host / Professional / Mogul

With conditions

Create and manage API keys in Account → API Keys.

Details: All plans; you need an API key with the right permissions.

  • You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
With conditions

Use a personal access token for your account, or OAuth for other users.

Plan: Core plan

  • Use the correct sign-in method.
  • Personal tokens have limits tied to the user account and IP address.
Webhooks

Sends notices about events to linked systems.

Available

Send event alerts to connected software.

Plan: Host / Professional / Mogul

With conditions

Send message.received alerts to an HTTPS address you choose.

Details: All plans based on property count

  • Set up the address in the website. We could not confirm API tools to manage these alerts.
With conditions

Send booking, guest, property and message events to connected software.

Details: OAuth apps only

  • You need a registered OAuth app. Personal access tokens cannot use webhooks.
  • Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier

A Zapier connection with stated events, actions or plan requirements.

With conditions

Connect booking, property, message and review tasks through Zapier.

Plan: Host / Professional / Mogul

  • You need a Zapier account. Approve its connection to Hospitable.
With conditions

Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers.

Details: All plans based on property count

  • You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
With conditions

Use the official Zapier connection.

Plan: Core plan

  • You need a separate Zapier account.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

Available

Reservations, tasks, taxes and reviews in CSV

Details: Professional / Mogul for full metrics

With conditions

Download Reservation Data Dump as Excel (.xlsx), plus supported reports.

Details: All plans based on property count

  • Exports cover selected dates and properties, not the whole account.
Available

Booking, inquiry and quote exports

Plan: Core plan

12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

Set up the account yourself with guidance. Rapid Rollout help costs extra.

Plan: Essentials / Host / Professional / Mogul

With conditions

Get free setup help and one-to-one screen-share training.

Details: All plans based on property count

  • Book a session. Check imported properties and fees yourself.
Available

Use the setup wizard and a free Jumpstart session.

Plan: Core plan

Moving your data

Help or tools to import records from another system.

With conditions

Support can import past manual or direct bookings from a CSV file.

Details: Check which plan includes this.

  • Ask Hospitable support for help.
  • Add your properties first. Their names must match the file.
With conditions

Import Airbnb properties and bookings, or turn calendar blocks into bookings.

Details: All plans based on property count

  • Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Available

Import existing bookings and past financial records.

Plan: Core plan

Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help articles

Details: All tiers

Available

Public help center and product guides

Details: All plans based on property count

Available

Public support guides

Plan: Core plan

Email support

Email support, with any plan limits. Response time is unconfirmed.

Available

Contact a person by email.

Plan: Host / Professional / Mogul

With conditions

Contact support by email.

Details: All plans based on property count

  • We could not confirm reply times or support commitments.
Available

Email support

Plan: Core plan

Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

Contact a person by chat.

Plan: Host / Professional / Mogul

We could not confirm live support chat. Guest chat and screen-share training are separate services.

We could not confirm this feature or what it requires.

Phone support

Phone support, with any plan or country limits.

We could not confirm this feature or what it requires.

We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.

We could not confirm this feature or what it requires.

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Available

2.0

Details: Check that your plan lets you connect your own software.

Available

OpenAPI 3.0.2; contract v2 version 2.0.2

Details: All plans; you need an API key with the right permissions.

Available

v2

Details: Check that your plan lets you connect your own software.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Available

Bearer token

Details: Check that your plan lets you connect your own software.

With conditions

Authorization: Token <API key>

Details: All plans; you need an API key with the right permissions.

  • Create an API key in your account. Each action needs its own permissions.
Available

OAuth bearer or HTTP Basic personal token

Details: Check that your plan lets you connect your own software.

Read property records

Read property records through the API.

With conditions

GET /properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

List property records

Details: All plans; you need an API key with the right permissions.

  • API key with property:read
With conditions

GET /v2/properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read reservation records

An API tool reads booking records.

With conditions

GET /bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

List / retrieve reservation records

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:read
With conditions

GET /v2/bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Either property_ids or since_utc required.
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

With conditions

POST /bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Vendor tokens need reservation:write permission.
  • Manual bookings only. Dates cannot overlap an existing booking.
  • Creates manual bookings. A personal access token can skip minimum stays and date blocks. It cannot book dates that already have a booking.
With conditions

Create a booking with dates, guest details and related records.

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:write
With conditions

POST /v2/bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

With conditions

PUT /bookings/{identifier}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need reservation:write permission. Booking type and ownership rules apply.
  • For Direct and booking-site bookings, change only notes and check-in or check-out times. Manual bookings may allow more changes. This depends on the token and who made the booking.
With conditions

Change booking dates, referrer and notes.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with reservation:write permission.
  • Only listed fields can change. We could not confirm how updates reach connected booking sites.
With conditions

PATCH /v2/bookings/{id}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

With conditions

Get guest details from booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Request include=guest. This does not give you a separate guest directory.
With conditions

List / retrieve guest records

Details: All plans; you need an API key with the right permissions.

  • API key with guest:read
With conditions

GET /v2/guests

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • At least one of q, created_since_utc, from or to required.
Update guest records

Updates guest records, not just contact fields on a booking.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

With conditions

Change fields in a guest record.

Details: All plans; you need an API key with the right permissions.

  • API key with guest:write
With conditions

PATCH /v2/guests/{id}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read guest messages

An API tool reads guest messages or conversation details.

With conditions

GET /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need message:read permission.
  • Read each booking’s messages at most two times per minute.

We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.

With conditions

GET /v2/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect through OAuth. Personal tokens cannot use messages.
  • Third-party apps also need a signed messaging agreement.
Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

With conditions

POST /bookings/{uuid}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Send at most two messages per minute for each booking.
  • Each vendor or personal-token user can send 50 messages per five minutes.

We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.

With conditions

POST /v2/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect through OAuth. Personal tokens cannot use messages.
  • Third-party apps also need a signed messaging agreement.
Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

With conditions

Get nightly prices from calendar records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:read permissions.
  • Each vendor or personal-token user can make 1,000 calendar requests per minute.
With conditions

Retrieve per-property rate records

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:read
With conditions

GET /v2/spotrates

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

With conditions

PUT property calendar rates

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:write permissions.
  • Change prices up to 1,095 days ahead. Use the currency’s base units. Updates may finish after the request returns.
With conditions

Create property rate records; patch individual rates

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:write
With conditions

PATCH /v2/spotrates

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read availability calendar

Read open dates or calendar nights through the API.

With conditions

GET /properties/{uuid}/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • You need property:read and calendar:read permissions.
  • Each vendor or personal-token user can make 1,000 calendar requests per minute.
With conditions

Find property IDs available for the dates you request.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with property:read permission.
  • Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
With conditions

GET /v2/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Request at most 90 days at a time.
  • Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules.
  • Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

With conditions

Read payout records. Guest-charge records are not confirmed.

Plan: Host / Professional / Mogul

  • You need transaction:read permission.
  • Reconnect Airbnb if you first approved access before January 12, 2024.
  • These are payout records, not every payment made by a guest.
  • Records include the booking site, type, amount, paid-out amount and payout details.

We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.

With conditions

GET /v2/payments

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.

With conditions

GET /v2/refunds

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Read owner records

Read property-owner records through the API.

With conditions

GET /owners

Plan: Mogul

  • Your software needs permission to connect.
  • Use owner:read permission, or pat:read with a personal access token.
With conditions

Read owner records.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with owner:read permission.
  • The owner screen needs the paid Property Management add-on. Check if the API needs it too.
With conditions

GET /v2/owners

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

With conditions

Add selected details to booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs vendor access and permission to connect.
  • You need enrichment:write and enrichment:shortcode:[key] permissions.
  • Request access separately for each supported shortcode.
  • You can add guidebooks, stay agreements and door codes. You can also add offers for guests to buy extras.
With conditions

Read or change custom fields on bookings.

Details: All plans; you need an API key with the right permissions.

  • Use reservation:write permission to change values, or reservation:read to read them.
  • Use each field’s name to identify it.
With conditions

POST /v2/fielddefinitions

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.

With conditions

POST /v2/webhookplans

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect through an OAuth app.
Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

With conditions

Request limits vary by tool.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Messages and calendars have separate limits. We could not confirm one limit for all tools.
With conditions

The API guide lists a limit of 3 requests per second.

Details: API users

  • We could not confirm how each API action reports an exceeded limit.
With conditions

Too many requests return HTTP 429.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm the number of requests allowed.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

With conditions

page and per_page; default 10, maximum 100

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Read bookings in batches using offset and limit. The default is 20; the maximum is 50.

Details: All plans; you need an API key with the right permissions.

With conditions

Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — Hospitable vs Lodgix vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Hospitable: what to consider

Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Hospitable, Lodgix and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does a Created smart-lock code in Hospitable mean the guest can enter?

No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

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