Hospitable
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
YOUR SHORTLIST, SIDE BY SIDE
Hospitable vs Lodgify
Compare Hospitable vs Lodgify for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
Lodgify
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
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| What matters to you |  HospitableProperty management |  LodgifyProperty management | ||||||||||
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| Score | STRCompare scoring | STRCompare scoring | ||||||||||
| At a glance / Prices for your properties | ||||||||||||
| Properties | Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. | ||||||||||
| Overview | Hospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings. | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. | ||||||||||
| Plans and add-ons | Essentials Check the selected property count and billing period. Host Check the selected property count and billing period. Mogul Check the selected property count and billing period. Professional Check the selected property count and billing period. | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. | ||||||||||
| 1-property price for your selection | Plan: monthly total · USD 59 Plan prices and conditions
EssentialsEssentials Essentials has no base plan fee. Optional Dynamic Pricing Optional Dynamic Pricing costs USD 15 per property each month after its separate trial. Other costs Other paid tools and taxes may cost extra. Essentials and Host and Professional and MogulExactly 1 property with billable check-ins. Host and Professional and MogulPrice assumption This price assumes the selected properties have billable check-ins. Base and extra properties The base fee is due even with no active properties. Extra active-property fees apply above the included count. Included Dynamic Pricing Paid plans include Dynamic Pricing for their included properties. Extra Dynamic Pricing fee When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each. Other costs Other tools and taxes may cost extra. | Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditionsBasic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. | ||||||||||
| Limits and requirements |
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| Review sources | CapterraRating 4.7 / 5 · 144 reviews TrustpilotTrustScore 3.9 / 5 · 674 reviews G2Rating 4.8 / 5 · 272 reviews GetAppRating 4.7 / 5 · 144 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews | ||||||||||
| 01 / Plans & requirements | ||||||||||||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate | ||||||||||
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Available Host: up to 2 properties. Other plans have no property limit. Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. Plan: Essentials / Host / Professional / Mogul | Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | Available Paid plans charge a base fee, plus extra-property fees when they apply. Plan: Host / Professional / Mogul | Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate | ||||||||||
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Fees depend on how guests book and pay. Plan: Professional / Mogul
| Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate
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| Paid add-ons Features or services that cost extra beyond your plan. | Available Optional setup help, extra devices and some pricing tools cost extra. Plan: Essentials / Host / Professional / Mogul | Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate | ||||||||||
| Trial Trial length and rules. A demo is different from a free trial. | Available 14 days; no card required
Details: Mogul trial | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate | ||||||||||
| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available No required setup fee. You can pay for extra setup help. Plan: Essentials / Host / Professional / Mogul | Available No setup fee Details: All current plans | ||||||||||
| 02 / Channels & sync | ||||||||||||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | Available Connect to Airbnb. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | Available Connect to Vrbo. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | Available Connect to Booking.com. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| iCal import Import calendars from other tools. Check which details arrive and how updates work. | Available Checks outside calendars about every 20 minutes. Plan: Essentials / Host / Professional / Mogul
| Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | Available Share booking and task calendars. Details: Check which plan includes this. | Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | Available Send prices to linked booking sites. Details: Check which plan includes this. | Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Send open and blocked dates to linked booking sites. Plan: Essentials / Host / Professional / Mogul
| Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | Available See bookings from linked sites in one calendar. Details: Check which plan includes this. | Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / Mogul
| Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | Available Imports blocked dates from an outside calendar. Details: Essentials / Host / Professional / Mogul: iCal import
| Available Price and offer rules vary by booking site. Details: Connected-channel setup
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| 03 / Reservations & calendars | ||||||||||||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Essentials / Host / Professional / Mogul | Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate | ||||||||||
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Add a booking with or without a quote. Check plan: Check which plan includes this.
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change manual bookings through an AI app. Plan: Host / Professional / Mogul
| Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this.
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| Calendar blocking Block dates without making a paid guest booking. | Available Block dates for owner stays, family visits or work. Details: Check which plan includes this. | Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | ||||||||||
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Get help moving bookings. Check plan: Check the migration service and plan.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available See past chats and details about returning guests. Details: Check which plan includes this. | Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | ||||||||||
| Booking export Export booking records. Check which file formats are supported. | Available Download bookings as a CSV file. Details: Professional / Mogul for full metrics | Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this.
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| 04 / Rates & booking rules | ||||||||||||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set nightly prices for selected dates. Details: Check which plan includes this. | With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set stay lengths that change as dates approach.
Plan: Host / Professional / Mogul
| Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays in gaps between bookings.
Plan: Host / Professional / Mogul
| We could not confirm this feature or what it requires. | ||||||||||
| Length of stay discounts Give discounts based on how long guests stay. | Available Offer discounts for longer stays on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Offer last-minute discounts on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools set nightly prices.
Plan: Essentials / Host / Professional / Mogul | Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect to PriceLabs. Plan: Host / Professional / Mogul
| With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this.
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| 05 / Guest messaging & AI | ||||||||||||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Plan: Essentials / Host / Professional / Mogul | Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| Scheduled messages Schedule messages before or after booking dates and times. | Available Schedule messages around booking, arrival and departure. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Scheduled arrival and departure messages Plan: Professional / Ultimate | ||||||||||
| Event triggers Send messages when listed booking events happen. | Available Send messages when booking events happen. Essentials covers new bookings only. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Send messages when booking events happen. Plan: Professional / Ultimate | ||||||||||
| Conditional messages Rules that send or skip messages based on booking details. | Available Use rules to draft or send answers to guest questions. Plan: Host / Professional / Mogul
| We could not confirm this feature or what it requires. | ||||||||||
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Reuse saved messages and fill in guest details. Plan: Essentials / Host / Professional / Mogul | Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| AI suggested replies AI writes a draft. A person checks or sends it. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | ||||||||||
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send guest replies for you. Plan: Mogul
| We could not confirm this feature or what it requires. | ||||||||||
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | We could not confirm this feature or what it requires. | We could not confirm this feature or what it requires. | ||||||||||
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | We could not confirm this feature or what it requires. | Available Text guests with updates and reminders. Plan: Ultimate
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Write inbox emails to guests who booked through Direct. Details: Professional / Mogul: Direct booking guest emails
| With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this.
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| 06 / Direct bookings & payments | ||||||||||||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a website where guests can book directly. Plan: Professional / Mogul | Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate | ||||||||||
| Booking widget Add a booking engine to a website hosted elsewhere. | Available Add a booking form to your website. Plan: Professional / Mogul | Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for a Direct site. Plan: Professional / Mogul
| Available Use your own web address. Plan: Starter / Professional / Ultimate | ||||||||||
| Payment processors Payment services, with country and plan requirements. | Available Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen. Plan: Professional / Mogul | Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | Available Let Direct guests pay in scheduled installments. Plan: Professional / Mogul | With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | Available Separate refundable deposit charge Plan: Professional / Mogul
| Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | Available Issue refunds yourself or use automatic refunds based on your cancellation policy. Plan: Professional / Mogul
| With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | Available Direct booking rental agreements Plan: Professional / Mogul | Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this.
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | Available Direct Premium checks guests. Plan: Professional / Mogul | With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate
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| 07 / Cleaning & operations | ||||||||||||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | Available Create task rules for each stage of a booking. Plan: Essentials / Host / Professional / Mogul | Available Create tasks from bookings or set them to repeat. Plan: Ultimate | ||||||||||
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | Available Invite teammates to see their assigned work. Plan: Host / Professional / Mogul
| Available Let team members see their assigned tasks. Plan: Ultimate | ||||||||||
| Task checklists Reuse task lists and mark jobs done. | Available Check off task steps in the Tasks App. Details: Check which plan includes this.
| Available Step-by-step task checklists Plan: Ultimate | ||||||||||
| Photo requirements Ask for or require photos of finished work. | Available Require photos for tasks. Details: Check which plan includes this.
| Available Require photos for tasks. Plan: Ultimate | ||||||||||
| Task notifications Send notices when tasks are assigned, changed or completed. | Available Send task alerts and reminders. Plan: Essentials / Host / Professional / Mogul
| Available Send app alerts for tasks. Plan: Ultimate | ||||||||||
| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | Available Recurring maintenance tasks Details: Check which plan includes this. | Available Assign repair tasks. Plan: Ultimate | ||||||||||
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect to Turno. Plan: Host / Professional / Mogul
| With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate
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| 08 / Check-in & smart access | ||||||||||||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Schedule messages with check-in details. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Send arrival details in scheduled messages. Plan: Professional / Ultimate | ||||||||||
| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Guest portal with check-in tasks and booking details Plan: Essentials / Host / Professional / Mogul
| With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate
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| Lock connections Supported smart-lock platforms connect directly or through another service. | Available Connect supported Schlage, Yale and August locks. Plan: Professional / Mogul
| With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | Available Create a different door code for each booking. Plan: Professional / Mogul
| Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | Available Make door codes work during the guest’s stay. Plan: Professional / Mogul
| Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Code delivery Send booking access codes to guests through supported channels. | Available Send door codes in guest message threads. Plan: Professional / Mogul
| Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Some devices are included. Extra devices cost more. Plan: Professional / Mogul
| With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan.
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| 09 / Reports & accounting | ||||||||||||
| Booking reports Reports about bookings. Check which measures they include. | Available View and filter booking figures. Details: Professional / Mogul for full metrics | Available Booking reports Plan: Starter / Professional / Ultimate | ||||||||||
| Occupancy reports See how often your rentals are booked. Filter by date or property. | Available See how often your properties are booked. Details: Professional / Mogul for full metrics | Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate | ||||||||||
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See your booking income. Details: Professional / Mogul for full metrics | Available See income on owner statements. Plan: Ultimate
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Owner statements Plan: Mogul | Available Statements with revenue, fees and expenses Plan: Ultimate | ||||||||||
| Expense tracking Record property or booking expenses in the software. | Available Track business and property costs. Details: Mogul: Hospitable Accounting
| Available Track booking fees and property costs entered by hand. Plan: Ultimate
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| Accounting connections Which accounting tools connect and what they can share. | With conditions QuickBooks accounting connection Plan: Mogul
| With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan.
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| Report exports Download reports in the listed file types. | Available Download business and financial figures as CSV files. Details: Professional / Mogul for full metrics | Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
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| 10 / Team & owner access | ||||||||||||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite as many extra users as you need. Plan: Essentials / Host / Professional / Mogul | Available Co-host access Plan: Starter / Professional / Ultimate | ||||||||||
| User permissions Choose what each person can see and do. | Available Choose which tools and money details each user can see. Details: All plans | Available Choose how much each team member can access. Plan: Ultimate | ||||||||||
| Choose which properties each person can access Choose which properties a person can access. | Available Choose which properties each user can see. Details: All plans | We could not confirm this feature or what it requires. | ||||||||||
| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Mogul | Available Give owners limited access to view their reports. Plan: Ultimate
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions Invited users can use the phone app. Plan: Host / Professional / Mogul
| Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate | ||||||||||
| 11 / Integrations & data access | ||||||||||||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate | ||||||||||
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate
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| Webhooks Sends notices about events to linked systems. | Available Send event alerts to connected software. Plan: Host / Professional / Mogul | With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this.
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Connect booking, property, message and review tasks through Zapier. Plan: Host / Professional / Mogul
| With conditions Official Zapier connection Details: Check which plan includes this.
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | Available Reservations, tasks, taxes and reviews in CSV Details: Professional / Mogul for full metrics | Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
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| 12 / Setup & support | ||||||||||||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Set up the account yourself with guidance. Rapid Rollout help costs extra. Plan: Essentials / Host / Professional / Mogul | Available Get personal setup help. Plan: Starter / Professional / Ultimate | ||||||||||
| Moving your data Help or tools to import records from another system. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help articles Details: All tiers | Available Public Lodgify Help Center Details: Public; no plan required to read | ||||||||||
| Email support Email support, with any plan limits. Response time is unconfirmed. | Available Contact a person by email. Plan: Host / Professional / Mogul | Available Contact a person by email. Plan: Starter / Professional / Ultimate | ||||||||||
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available Contact a person by chat. Plan: Host / Professional / Mogul | Available Live chat support Plan: Ultimate | ||||||||||
| Phone support Phone support, with any plan or country limits. | We could not confirm this feature or what it requires. | Available Contact support by phone. Plan: Professional / Ultimate | ||||||||||
| 13 / API features | ||||||||||||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||||||||||||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available 2.0 Details: Check that your plan lets you connect your own software. | Available v1, v2 Details: Check that your plan lets you connect your own software. | ||||||||||
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Available Bearer token Details: Check that your plan lets you connect your own software. | Available X-ApiKey header Details: API access conditions apply
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| Read property records Read property records through the API. | With conditions GET /properties Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
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| Read reservation records An API tool reads booking records. | With conditions GET /bookings Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions POST /bookings Details: Check that your plan lets you connect your own software.
| With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions PUT /bookings/{identifier} Details: Check that your plan lets you connect your own software.
| With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Get guest details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software.
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | ||||||||||
| Read guest messages An API tool reads guest messages or conversation details. | With conditions GET /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions POST /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Get nightly prices from calendar records. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions PUT property calendar rates Details: Check that your plan lets you connect your own software.
| With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions GET /properties/{uuid}/calendar Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/availability Details: Check that your plan lets you connect your own software.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read payout records. Guest-charge records are not confirmed. Plan: Host / Professional / Mogul
| With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software.
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software.
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| Read owner records Read property-owner records through the API. | With conditions GET /owners Plan: Mogul
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | ||||||||||
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Add selected details to booking records. Details: Check that your plan lets you connect your own software.
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | ||||||||||
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software.
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by tool. Details: Check that your plan lets you connect your own software.
| With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions page and per_page; default 10, maximum 100 Details: Check that your plan lets you connect your own software.
| With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software.
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Compare property management software for daily work — Hospitable vs Lodgify
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Hospitable: what to consider
Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.
Lodgify: what to consider
Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Hospitable and Lodgify?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Does a Created smart-lock code in Hospitable mean the guest can enter?
No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.
Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?
Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.