Hospitable
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
YOUR SHORTLIST, SIDE BY SIDE
Compare Hospitable vs Hostfully Property Management Platform vs iGMS for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.
Best for: Keeping booking work, staff tasks and owner reports in one system.
Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.
Best for: Coordinating booking calendars, messages and cleaners in one system.
| What matters to you | HospitableProperty management | ||||||||||||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring | ||||||||||
| At a glance / Prices for your properties | |||||||||||||
| Properties | Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. | Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. | We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. | ||||||||||
| Overview | Hospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings. | Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras. | PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements. | ||||||||||
| Plans and add-ons | Essentials Check the selected property count and billing period. Host Check the selected property count and billing period. Mogul Check the selected property count and billing period. Professional Check the selected property count and billing period. | Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote. | FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra. | ||||||||||
| 1-property price for your selection | Plan: monthly total · USD 59 Plan prices and conditions
EssentialsEssentials Essentials has no base plan fee. Optional Dynamic Pricing Optional Dynamic Pricing costs USD 15 per property each month after its separate trial. Other costs Other paid tools and taxes may cost extra. Essentials and Host and Professional and MogulExactly 1 property with billable check-ins. Host and Professional and MogulPrice assumption This price assumes the selected properties have billable check-ins. Base and extra properties The base fee is due even with no active properties. Extra active-property fees apply above the included count. Included Dynamic Pricing Paid plans include Dynamic Pricing for their included properties. Extra Dynamic Pricing fee When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each. Other costs Other tools and taxes may cost extra. | Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditionsGrowth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote. | PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditionsFLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. | ||||||||||
| Limits and requirements |
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| 01 / Plans & requirements | |||||||||||||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise | With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+
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| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Available Host: up to 2 properties. Other plans have no property limit. Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. Plan: Essentials / Host / Professional / Mogul | With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise
| We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | Available Paid plans charge a base fee, plus extra-property fees when they apply. Plan: Host / Professional / Mogul | With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise
| With conditions Pay per active property or per booked night.
Plan: FLEX / PRO / PRO+ | ||||||||||
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Fees depend on how guests book and pay. Plan: Professional / Mogul
| With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise
| With conditions FLEX charges by booked night Plan: FLEX
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| Paid add-ons Features or services that cost extra beyond your plan. | Available Optional setup help, extra devices and some pricing tools cost extra. Plan: Essentials / Host / Professional / Mogul | Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise | With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services
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| Trial Trial length and rules. A demo is different from a free trial. | Available 14 days; no card required
Details: Mogul trial | Available No free trial; free demo Plan: Growth / Pro / Enterprise | With conditions 14-day free trial for new users. Details: New registered users
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available No required setup fee. You can pay for extra setup help. Plan: Essentials / Host / Professional / Mogul | Setup help is listed. We could not confirm its fee or whether it is free. | With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+
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| 02 / Channels & sync | |||||||||||||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | Available Connect to Airbnb. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | Available Connect to Vrbo. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | Available Connect to Booking.com. Plan: Essentials / Host / Professional / Mogul | Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Connect to Booking.com.
Plan: FLEX / PRO / PRO+ | ||||||||||
| iCal import Import calendars from other tools. Check which details arrive and how updates work. | Available Checks outside calendars about every 20 minutes. Plan: Essentials / Host / Professional / Mogul
| With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | Available Share booking and task calendars. Details: Check which plan includes this. | Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | Available Send prices to linked booking sites. Details: Check which plan includes this. | Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Send open and blocked dates to linked booking sites. Plan: Essentials / Host / Professional / Mogul
| Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | Available See bookings from linked sites in one calendar. Details: Check which plan includes this. | Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / Mogul
| Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | Available Imports blocked dates from an outside calendar. Details: Essentials / Host / Professional / Mogul: iCal import
| With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+
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| 03 / Reservations & calendars | |||||||||||||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Essentials / Host / Professional / Mogul | Available Central calendar Plan: Growth / Pro / Enterprise | With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+
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| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create manual bookings through an AI app. Plan: Host / Professional / Mogul
| Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Create bookings in the booking calendar Plan: PRO / PRO+
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change manual bookings through an AI app. Plan: Host / Professional / Mogul
| Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Edit manual booking details Plan: PRO / PRO+
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+
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| Calendar blocking Block dates without making a paid guest booking. | Available Block dates for owner stays, family visits or work. Details: Check which plan includes this. | Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available See past chats and details about returning guests. Details: Check which plan includes this. | Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+
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| Booking export Export booking records. Check which file formats are supported. | Available Download bookings as a CSV file. Details: Professional / Mogul for full metrics | Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+
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| 04 / Rates & booking rules | |||||||||||||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set nightly prices for selected dates. Details: Check which plan includes this. | Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set stay lengths that change as dates approach.
Plan: Host / Professional / Mogul
| Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays in gaps between bookings.
Plan: Host / Professional / Mogul
| With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing
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| Length of stay discounts Give discounts based on how long guests stay. | Available Offer discounts for longer stays on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Offer last-minute discounts on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools set nightly prices.
Plan: Essentials / Host / Professional / Mogul | With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect to PriceLabs. Plan: Host / Professional / Mogul
| With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+
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| 05 / Guest messaging & AI | |||||||||||||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Plan: Essentials / Host / Professional / Mogul | Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise | With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+
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| Scheduled messages Schedule messages before or after booking dates and times. | Available Schedule messages around booking, arrival and departure. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+
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| Event triggers Send messages when listed booking events happen. | Available Send messages when booking events happen. Essentials covers new bookings only. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Message triggers Plan: Growth / Pro / Enterprise | With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+
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| Conditional messages Rules that send or skip messages based on booking details. | Available Use rules to draft or send answers to guest questions. Plan: Host / Professional / Mogul
| Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Reuse saved messages and fill in guest details. Plan: Essentials / Host / Professional / Mogul | Available Message templates Plan: Growth / Pro / Enterprise | With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+
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| AI suggested replies AI writes a draft. A person checks or sends it. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send guest replies for you. Plan: Mogul
| Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise
| With conditions AI Agent can send replies for you. Plan: PRO+
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Review drafts or let AI send replies.
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | We could not confirm this feature or what it requires. | Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise
| With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict.
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | We could not confirm this feature or what it requires. | Available Send text messages. Plan: Growth / Pro / Enterprise | We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature. | ||||||||||
| Email messages Email guests. Check sender and booking-site limits. | With conditions Write inbox emails to guests who booked through Direct. Details: Professional / Mogul: Direct booking guest emails
| Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Email guests who booked directly. Plan: PRO / PRO+
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| 06 / Direct bookings & payments | |||||||||||||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a website where guests can book directly. Plan: Professional / Mogul | Available Direct booking site Plan: Growth / Pro / Enterprise | With conditions Build a direct-booking website from templates. Plan: PRO / PRO+
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| Booking widget Add a booking engine to a website hosted elsewhere. | Available Add a booking form to your website. Plan: Professional / Mogul | Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for a Direct site. Plan: Professional / Mogul
| Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Use your own web address. Details: PRO / PRO+; additional fee
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| Payment processors Payment services, with country and plan requirements. | Available Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen. Plan: Professional / Mogul | With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Stripe for supported booking payments Plan: PRO / PRO+
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | Available Let Direct guests pay in scheduled installments. Plan: Professional / Mogul | Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment. | ||||||||||
| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | Available Separate refundable deposit charge Plan: Professional / Mogul
| With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Charge or hold a refundable deposit
Plan: PRO / PRO+ | ||||||||||
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | Available Issue refunds yourself or use automatic refunds based on your cancellation policy. Plan: Professional / Mogul
| With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | Available Direct booking rental agreements Plan: Professional / Mogul | Available Digital signatures Plan: Growth / Pro / Enterprise | With conditions Rental agreement in the check-in form Plan: PRO / PRO+
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | Available Direct Premium checks guests. Plan: Professional / Mogul | With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on
| With conditions Request guest ID photos Plan: PRO / PRO+
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise
| We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+. | ||||||||||
| 07 / Cleaning & operations | |||||||||||||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | Available Create task rules for each stage of a booking. Plan: Essentials / Host / Professional / Mogul | Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | Available Invite teammates to see their assigned work. Plan: Host / Professional / Mogul
| Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+
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| Task checklists Reuse task lists and mark jobs done. | Available Check off task steps in the Tasks App. Details: Check which plan includes this.
| Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+
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| Photo requirements Ask for or require photos of finished work. | Available Require photos for tasks. Details: Check which plan includes this.
| You can add photos to task cards. We could not confirm a rule that requires a photo before completion. | The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+ | ||||||||||
| Task notifications Send notices when tasks are assigned, changed or completed. | Available Send task alerts and reminders. Plan: Essentials / Host / Professional / Mogul
| Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | Available Recurring maintenance tasks Details: Check which plan includes this. | Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect to Turno. Plan: Host / Professional / Mogul
| Available Turno connection Plan: Growth / Pro / Enterprise | With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+
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| 08 / Check-in & smart access | |||||||||||||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Schedule messages with check-in details. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+
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| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Guest portal with check-in tasks and booking details Plan: Essentials / Host / Professional / Mogul
| With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on
| With conditions Manage Your Stay reservation portal Plan: PRO / PRO+
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| Lock connections Supported smart-lock platforms connect directly or through another service. | Available Connect supported Schlage, Yale and August locks. Plan: Professional / Mogul
| With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | Available Create a different door code for each booking. Plan: Professional / Mogul
| With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages. | ||||||||||
| Code scheduling Set codes to work only during the stated check-in and checkout times. | Available Make door codes work during the guest’s stay. Plan: Professional / Mogul
| With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| We do not know if codes switch on and off with the stay dates or adjust for early arrival. | ||||||||||
| Code delivery Send booking access codes to guests through supported channels. | Available Send door codes in guest message threads. Plan: Professional / Mogul
| With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Some devices are included. Extra devices cost more. Plan: Professional / Mogul
| With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+
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| 09 / Reports & accounting | |||||||||||||
| Booking reports Reports about bookings. Check which measures they include. | Available View and filter booking figures. Details: Professional / Mogul for full metrics | Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | Available See how often your properties are booked. Details: Professional / Mogul for full metrics | Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See your booking income. Details: Professional / Mogul for full metrics | Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise | With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Owner statements Plan: Mogul | Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise
| With conditions Monthly property-owner statements
Plan: PRO+ | ||||||||||
| Expense tracking Record property or booking expenses in the software. | Available Track business and property costs. Details: Mogul: Hospitable Accounting
| Available Expense management Plan: Growth / Pro / Enterprise | With conditions Property expenses and adjustments Plan: PRO+
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| Accounting connections Which accounting tools connect and what they can share. | With conditions QuickBooks accounting connection Plan: Mogul
| With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms.
| We could not confirm a direct link to accounting software such as QuickBooks or Xero. | ||||||||||
| Report exports Download reports in the listed file types. | Available Download business and financial figures as CSV files. Details: Professional / Mogul for full metrics | Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+
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| 10 / Team & owner access | |||||||||||||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite as many extra users as you need. Plan: Essentials / Host / Professional / Mogul | Available Team roles Plan: Growth / Pro / Enterprise | With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+
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| User permissions Choose what each person can see and do. | Available Choose which tools and money details each user can see. Details: All plans | Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+
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| Choose which properties each person can access Choose which properties a person can access. | Available Choose which properties each user can see. Details: All plans | Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Mogul | Available Owner portal Plan: Growth / Pro / Enterprise | With conditions Owner access to assigned properties Plan: PRO / PRO+
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions Invited users can use the phone app. Plan: Host / Professional / Mogul
| Available Mobile app Plan: Growth / Pro / Enterprise | With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+
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| 11 / Integrations & data access | |||||||||||||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise
| With conditions Connect your own software through the API. Details: PRO / PRO+; access on request
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise
| With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request
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| Webhooks Sends notices about events to linked systems. | Available Send event alerts to connected software. Plan: Host / Professional / Mogul | With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Connect booking, property, message and review tasks through Zapier. Plan: Host / Professional / Mogul
| With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply
| We could not confirm a supported iGMS app for Zapier. | ||||||||||
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | Available Reservations, tasks, taxes and reviews in CSV Details: Professional / Mogul for full metrics | With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+
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| 12 / Setup & support | |||||||||||||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Set up the account yourself with guidance. Rapid Rollout help costs extra. Plan: Essentials / Host / Professional / Mogul | Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise | With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply
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| Moving your data Help or tools to import records from another system. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system. | ||||||||||
| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help articles Details: All tiers | Available Help center and Hostfully University Plan: Growth / Pro / Enterprise | With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+
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| Email support Email support, with any plan limits. Response time is unconfirmed. | Available Contact a person by email. Plan: Host / Professional / Mogul | Available 24/7 email support Plan: Growth / Pro / Enterprise | With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available Contact a person by chat. Plan: Host / Professional / Mogul | Available 24/7 chat support Plan: Growth / Pro / Enterprise | With conditions Contact support through chat. Plan: FLEX / PRO / PRO+
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| Phone support Phone support, with any plan or country limits. | We could not confirm this feature or what it requires. | We could not confirm phone support. Email, chat and some paid-plan video calls are listed. | With conditions Request phone support. Details: PRO / PRO+ upon request
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| 13 / API features | |||||||||||||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||||||||||||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available 2.0 Details: Check that your plan lets you connect your own software. | With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on | With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Available Bearer token Details: Check that your plan lets you connect your own software. | With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read property records Read property records through the API. | With conditions GET /properties Details: Check that your plan lets you connect your own software.
| With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read reservation records An API tool reads booking records. | With conditions GET /bookings Details: Check that your plan lets you connect your own software.
| With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions POST /bookings Details: Check that your plan lets you connect your own software.
| With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions PUT /bookings/{identifier} Details: Check that your plan lets you connect your own software.
| With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Get guest details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm changes to a guest record on its own. You can change guestInformation on a lead. | We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. | ||||||||||
| Read guest messages An API tool reads guest messages or conversation details. | With conditions GET /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions POST /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Get nightly prices from calendar records. Details: Check that your plan lets you connect your own software.
| With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions PUT property calendar rates Details: Check that your plan lets you connect your own software.
| With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions GET /properties/{uuid}/calendar Details: Check that your plan lets you connect your own software.
| With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read payout records. Guest-charge records are not confirmed. Plan: Host / Professional / Mogul
| With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on
| We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. | ||||||||||
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on
| We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. | ||||||||||
| Read owner records Read property-owner records through the API. | With conditions GET /owners Plan: Mogul
| With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Add selected details to booking records. Details: Check that your plan lets you connect your own software.
| With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on
| We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. | ||||||||||
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on
| Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. | ||||||||||
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by tool. Details: Check that your plan lets you connect your own software.
| With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions page and per_page; default 10, maximum 100 Details: Check that your plan lets you connect your own software.
| With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.
Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.
Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.
Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.
Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.