Hospitable
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
YOUR SHORTLIST, SIDE BY SIDE
Compare Hospitable vs Hostaway vs Hostfully Property Management Platform for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
Manage booking calendars, guest messages, daily tasks, owner reports and direct bookings.
Best for: Manage messages, daily tasks and owner reports together.
Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.
Best for: Keeping booking work, staff tasks and owner reports in one system.
| What matters to you | HospitableProperty management | ||||||||||||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring | ||||||||||
| At a glance / Prices for your properties | |||||||||||||
| Properties | Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. | The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. | Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. | ||||||||||
| Overview | Hospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings. | These tools manage booking site calendars, bookings and guest messages. They also handle tasks, owner reports and direct bookings. Ask for a plan quote for your full set of properties. | Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras. | ||||||||||
| Plans and add-ons | Essentials Check the selected property count and billing period. Host Check the selected property count and billing period. Mogul Check the selected property count and billing period. Professional Check the selected property count and billing period. | Custom plan Ask for a quote for your exact property count. Check included features, add-ons, the contract term and all charges. Booking Website Pro · add-on $49/month add-on is advertised; plan and applicable transaction charges remain separate. Resolve the published booking-fee conflict in your quote. | Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote. | ||||||||||
| 1-property price for your selection | Plan: monthly total · USD 59 Plan prices and conditions
EssentialsEssentials Essentials has no base plan fee. Optional Dynamic Pricing Optional Dynamic Pricing costs USD 15 per property each month after its separate trial. Other costs Other paid tools and taxes may cost extra. Essentials and Host and Professional and MogulExactly 1 property with billable check-ins. Host and Professional and MogulPrice assumption This price assumes the selected properties have billable check-ins. Base and extra properties The base fee is due even with no active properties. Extra active-property fees apply above the included count. Included Dynamic Pricing Paid plans include Dynamic Pricing for their included properties. Extra Dynamic Pricing fee When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each. Other costs Other tools and taxes may cost extra. | Request a complete quoteNo complete plan total is published. Confirm included modules, setup, transaction charges and taxes. The one-listing sales route currently leads to a waitlist. Eligibility needs checking. | Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditionsGrowth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote. | ||||||||||
| Limits and requirements |
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| 01 / Plans & requirements | |||||||||||||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | With conditions Ask for a custom quote. Details: Ask for a quote and check what is included.
| Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise | ||||||||||
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Available Host: up to 2 properties. Other plans have no property limit. Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. Plan: Essentials / Host / Professional / Mogul | With conditions The sales form is for 2 or more listings. The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. Details: Ask for a quote and check what is included.
| With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | Available Paid plans charge a base fee, plus extra-property fees when they apply. Plan: Host / Professional / Mogul | With conditions Ask for a quote for your properties. Details: Ask for a quote and check what is included.
| With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Fees depend on how guests book and pay. Plan: Professional / Mogul
| With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise
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| Paid add-ons Features or services that cost extra beyond your plan. | Available Optional setup help, extra devices and some pricing tools cost extra. Plan: Essentials / Host / Professional / Mogul | With conditions Booking Website Pro, Dynamic Pricing and Smart Locks Details: Ask for a quote and check what is included.
| Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise | ||||||||||
| Trial Trial length and rules. A demo is different from a free trial. | Available 14 days; no card required
Details: Mogul trial | A demo is offered. We could not confirm a free trial, its length or who can get one. | Available No free trial; free demo Plan: Growth / Pro / Enterprise | ||||||||||
| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available No required setup fee. You can pay for extra setup help. Plan: Essentials / Host / Professional / Mogul | Setup help is offered. Ask for setup and data-moving fees in your quote. | Setup help is listed. We could not confirm its fee or whether it is free. | ||||||||||
| 02 / Channels & sync | |||||||||||||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | Available Connect to Airbnb. Plan: Essentials / Host / Professional / Mogul | With conditions Connect to Airbnb. Details: Ask for a quote and check what is included.
| Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | Available Connect to Vrbo. Plan: Essentials / Host / Professional / Mogul | With conditions Connect to Vrbo. Details: Ask for a quote and check what is included.
| Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | Available Connect to Booking.com. Plan: Essentials / Host / Professional / Mogul | With conditions Connect to Booking.com. Details: Ask for a quote and check what is included.
| Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | Available Checks outside calendars about every 20 minutes. Plan: Essentials / Host / Professional / Mogul
| With conditions Import bookings from outside calendars. Details: Ask for a quote and check what is included.
| With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | Available Share booking and task calendars. Details: Check which plan includes this. | With conditions Share a listing’s calendar link. Details: Ask for a quote and check what is included.
| Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | Available Send prices to linked booking sites. Details: Check which plan includes this. | With conditions Share prices with supported booking sites. Details: Ask for a quote and check what is included.
| Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Send open and blocked dates to linked booking sites. Plan: Essentials / Host / Professional / Mogul
| With conditions Share open and blocked dates in both directions. Details: Ask for a quote and check what is included.
| Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | Available See bookings from linked sites in one calendar. Details: Check which plan includes this. | With conditions Import bookings and update open dates. Details: Ask for a quote and check what is included.
| Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / Mogul
| With conditions Sync guest messages from supported booking sites. Details: Ask for a quote and check what is included.
| Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | Available Imports blocked dates from an outside calendar. Details: Essentials / Host / Professional / Mogul: iCal import
| With conditions Updates and supported details depend on the connection. Details: Ask for a quote and check what is included.
| With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 03 / Reservations & calendars | |||||||||||||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Essentials / Host / Professional / Mogul | With conditions See bookings, prices and tasks in one calendar. Details: Ask for a quote and check what is included.
| Available Central calendar Plan: Growth / Pro / Enterprise | ||||||||||
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Create bookings from the calendar. Details: Ask for a quote and check what is included.
| Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Change bookings in the calendar. Details: Ask for a quote and check what is included.
| Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Cancel supported bookings in Hostaway.
Details: Ask for a quote and check what is included. | With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Calendar blocking Block dates without making a paid guest booking. | Available Block dates for owner stays, family visits or work. Details: Check which plan includes this. | With conditions Block or change many dates at once. Details: Ask for a quote and check what is included.
| Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Import bookings from a CSV file. Details: Ask for a quote and check what is included.
| With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available See past chats and details about returning guests. Details: Check which plan includes this. | With conditions Guest Book and online check-in guest data Details: Ask for a quote and check what is included.
| Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Booking export Export booking records. Check which file formats are supported. | Available Download bookings as a CSV file. Details: Professional / Mogul for full metrics | With conditions Download bookings as a CSV file. Details: Ask for a quote and check what is included.
| Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 04 / Rates & booking rules | |||||||||||||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set nightly prices for selected dates. Details: Check which plan includes this. | With conditions Change prices for a range of dates. Details: Ask for a quote and check what is included.
| Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set stay lengths that change as dates approach.
Plan: Host / Professional / Mogul
| With conditions Set minimum and maximum stays by date. Details: Ask for a quote and check what is included.
| Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays in gaps between bookings.
Plan: Host / Professional / Mogul
| With conditions Allow shorter stays to fill gaps between bookings. Details: Ask for a quote and check what is included.
| With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Length of stay discounts Give discounts based on how long guests stay. | Available Offer discounts for longer stays on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Weekly and monthly discounts Details: Ask for a quote and check what is included.
| With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Offer last-minute discounts on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Add a last-minute discount by hand after booking. Details: Ask for a quote and check what is included.
| With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools set nightly prices.
Plan: Essentials / Host / Professional / Mogul | With conditions Built-in tools adjust nightly prices each day. Details: Ask for a quote and check what is included.
| With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect to PriceLabs. Plan: Host / Professional / Mogul
| With conditions PriceLabs rate connection Details: Ask for a quote and check what is included.
| With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 05 / Guest messaging & AI | |||||||||||||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Plan: Essentials / Host / Professional / Mogul | With conditions Read booking-site, email, text and WhatsApp messages together. Details: Ask for a quote and check what is included.
| Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise | ||||||||||
| Scheduled messages Schedule messages before or after booking dates and times. | Available Schedule messages around booking, arrival and departure. Plan: Essentials (limited) / Host / Professional / Mogul
| With conditions Schedule messages around booking events. Details: Ask for a quote and check what is included.
| Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Event triggers Send messages when listed booking events happen. | Available Send messages when booking events happen. Essentials covers new bookings only. Plan: Essentials (limited) / Host / Professional / Mogul
| With conditions Send messages for booking, stay, payment or door-code events. Details: Ask for a quote and check what is included.
| Available Message triggers Plan: Growth / Pro / Enterprise | ||||||||||
| Conditional messages Rules that send or skip messages based on booking details. | Available Use rules to draft or send answers to guest questions. Plan: Host / Professional / Mogul
| With conditions Use booking details, open dates or payment rules to choose messages. Details: Ask for a quote and check what is included.
| Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Reuse saved messages and fill in guest details. Plan: Essentials / Host / Professional / Mogul | With conditions Reuse messages with guest and stay details. Details: Ask for a quote and check what is included.
| Available Message templates Plan: Growth / Pro / Enterprise | ||||||||||
| AI suggested replies AI writes a draft. A person checks or sends it. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| With conditions AI drafts replies using property and booking details. Details: Ask for a quote and check what is included.
| Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send guest replies for you. Plan: Mogul
| With conditions AI can send replies that match your rules. Details: Ask for a quote and check what is included.
| Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| With conditions Review drafts or let AI send replies.
Details: Ask for a quote and check what is included. | Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Translations Check automatic message translation. Templates written in several languages are a different feature. | We could not confirm this feature or what it requires. | With conditions Translate incoming messages with one click. Details: Ask for a quote and check what is included.
| Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | We could not confirm this feature or what it requires. | With conditions Send and receive texts in the inbox. Details: Ask for a quote and check what is included.
| Available Send text messages. Plan: Growth / Pro / Enterprise | ||||||||||
| Email messages Email guests. Check sender and booking-site limits. | With conditions Write inbox emails to guests who booked through Direct. Details: Professional / Mogul: Direct booking guest emails
| With conditions Email in the inbox and automations Details: Ask for a quote and check what is included.
| Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 06 / Direct bookings & payments | |||||||||||||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a website where guests can book directly. Plan: Professional / Mogul | With conditions Build a booking website. Pro is an extra option. Details: Ask for a quote and check what is included.
| Available Direct booking site Plan: Growth / Pro / Enterprise | ||||||||||
| Booking widget Add a booking engine to a website hosted elsewhere. | Available Add a booking form to your website. Plan: Professional / Mogul | With conditions Add a booking calendar to your website. Details: Ask for a quote and check what is included.
| Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for a Direct site. Plan: Professional / Mogul
| With conditions Use your own web address. Details: Ask for a quote and check what is included.
| Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Payment processors Payment services, with country and plan requirements. | Available Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen. Plan: Professional / Mogul | With conditions Connect Stripe, Braintree or Authorize.net. Details: Ask for a quote and check what is included.
| With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | Available Let Direct guests pay in scheduled installments. Plan: Professional / Mogul | With conditions Split payments into stages and charge the balance later. Details: Ask for a quote and check what is included.
| Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | Available Separate refundable deposit charge Plan: Professional / Mogul
| With conditions Set up card deposit holds automatically or by hand.
Details: Ask for a quote and check what is included. | With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | Available Issue refunds yourself or use automatic refunds based on your cancellation policy. Plan: Professional / Mogul
| With conditions Partial or full Stripe refunds per charge Details: Ask for a quote and check what is included.
| With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | Available Direct booking rental agreements Plan: Professional / Mogul | With conditions Let guests sign rental agreements online. Details: Ask for a quote and check what is included.
| Available Digital signatures Plan: Growth / Pro / Enterprise | ||||||||||
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | Available Direct Premium checks guests. Plan: Professional / Mogul | With conditions Connect Autohost to screen guests and check IDs. Details: Ask for a quote and check what is included.
| With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise
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| 07 / Cleaning & operations | |||||||||||||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | Available Create task rules for each stage of a booking. Plan: Essentials / Host / Professional / Mogul | With conditions Create tasks yourself or from booking events. Details: Ask for a quote and check what is included.
| Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | Available Invite teammates to see their assigned work. Plan: Host / Professional / Mogul
| With conditions Choose what cleaners can see. Details: Ask for a quote and check what is included.
| Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Task checklists Reuse task lists and mark jobs done. | Available Check off task steps in the Tasks App. Details: Check which plan includes this.
| With conditions Save and reuse task checklists. Details: Ask for a quote and check what is included.
| Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Photo requirements Ask for or require photos of finished work. | Available Require photos for tasks. Details: Check which plan includes this.
| Tasks can include images. We do not know if photos can be requested or required before a task is marked done. | You can add photos to task cards. We could not confirm a rule that requires a photo before completion. | ||||||||||
| Task notifications Send notices when tasks are assigned, changed or completed. | Available Send task alerts and reminders. Plan: Essentials / Host / Professional / Mogul
| With conditions Task reminders, assignee updates and late-task alerts Details: Ask for a quote and check what is included.
| Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | Available Recurring maintenance tasks Details: Check which plan includes this. | With conditions Recurring maintenance tasks Details: Ask for a quote and check what is included.
| Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect to Turno. Plan: Host / Professional / Mogul
| With conditions Connect Turno to schedule cleaners. Details: Ask for a quote and check what is included.
| Available Turno connection Plan: Growth / Pro / Enterprise | ||||||||||
| 08 / Check-in & smart access | |||||||||||||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Schedule messages with check-in details. Plan: Essentials (limited) / Host / Professional / Mogul
| With conditions Show arrival details after guests meet your conditions. Details: Ask for a quote and check what is included.
| Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Guest portal with check-in tasks and booking details Plan: Essentials / Host / Professional / Mogul
| With conditions Reservation portal with stay details and payments Details: Ask for a quote and check what is included.
| With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on
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| Lock connections Supported smart-lock platforms connect directly or through another service. | Available Connect supported Schlage, Yale and August locks. Plan: Professional / Mogul
| With conditions Connect supported smart locks Details: Ask for a quote and check what is included.
| With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | Available Create a different door code for each booking. Plan: Professional / Mogul
| With conditions Create door codes for bookings automatically. Details: Ask for a quote and check what is included.
| With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | Available Make door codes work during the guest’s stay. Plan: Professional / Mogul
| With conditions Make door codes work around check-in and check-out. Details: Ask for a quote and check what is included.
| With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Code delivery Send booking access codes to guests through supported channels. | Available Send door codes in guest message threads. Plan: Professional / Mogul
| With conditions Add door codes to automatic guest messages. Details: Ask for a quote and check what is included.
| With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Some devices are included. Extra devices cost more. Plan: Professional / Mogul
| With conditions Pay for each linked smart device. Details: Ask for a quote and check what is included.
| With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| 09 / Reports & accounting | |||||||||||||
| Booking reports Reports about bookings. Check which measures they include. | Available View and filter booking figures. Details: Professional / Mogul for full metrics | With conditions Filter booking reports and download CSV files. Details: Ask for a quote and check what is included.
| Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Occupancy reports See how often your rentals are booked. Filter by date or property. | Available See how often your properties are booked. Details: Professional / Mogul for full metrics | With conditions See booked nights, check-ins and how often properties are booked. Details: Ask for a quote and check what is included.
| Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See your booking income. Details: Professional / Mogul for full metrics | With conditions See income figures in occupancy reports. Details: Ask for a quote and check what is included.
| Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise | ||||||||||
| Owner statements Statements for property owners. Check which income and expenses they include. | Available Owner statements Plan: Mogul | With conditions Create owner statements with income, costs and payouts. Details: Ask for a quote and check what is included.
| Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise
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| Expense tracking Record property or booking expenses in the software. | Available Track business and property costs. Details: Mogul: Hospitable Accounting
| With conditions Expenses, extras and recurring entries Details: Ask for a quote and check what is included.
| Available Expense management Plan: Growth / Pro / Enterprise | ||||||||||
| Accounting connections Which accounting tools connect and what they can share. | With conditions QuickBooks accounting connection Plan: Mogul
| With conditions Connect QuickBooks Online. Details: Ask for a quote and check what is included.
| With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms.
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| Report exports Download reports in the listed file types. | Available Download business and financial figures as CSV files. Details: Professional / Mogul for full metrics | With conditions Download occupancy and cost reports as CSV files. Details: Ask for a quote and check what is included.
| Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 10 / Team & owner access | |||||||||||||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite as many extra users as you need. Plan: Essentials / Host / Professional / Mogul | With conditions Add users and user groups. Details: Ask for a quote and check what is included.
| Available Team roles Plan: Growth / Pro / Enterprise | ||||||||||
| User permissions Choose what each person can see and do. | Available Choose which tools and money details each user can see. Details: All plans | With conditions Choose which tools, contacts and money details each user can see. Details: Ask for a quote and check what is included.
| Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise. | ||||||||||
| Choose which properties each person can access Choose which properties a person can access. | Available Choose which properties each user can see. Details: All plans | With conditions Choose which listings each user can see. Details: Ask for a quote and check what is included.
| Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Mogul | With conditions Owner access to selected property information Details: Ask for a quote and check what is included.
| Available Owner portal Plan: Growth / Pro / Enterprise | ||||||||||
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions Invited users can use the phone app. Plan: Host / Professional / Mogul
| With conditions See tasks and update their status on your phone. Details: Ask for a quote and check what is included.
| Available Mobile app Plan: Growth / Pro / Enterprise | ||||||||||
| 11 / Integrations & data access | |||||||||||||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | With conditions Turn on API access in the dashboard. Details: Ask for a quote and check what is included.
| With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions Account credentials and at least one listing Details: Ask for a quote and check what is included.
| With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise
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| Webhooks Sends notices about events to linked systems. | Available Send event alerts to connected software. Plan: Host / Professional / Mogul | With conditions Selected reservation, inbound-message and task events Details: Ask for a quote and check what is included.
| With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Connect booking, property, message and review tasks through Zapier. Plan: Host / Professional / Mogul
| With conditions Start Zapier tasks from bookings, add notes or search. Details: Ask for a quote and check what is included.
| With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | Available Reservations, tasks, taxes and reviews in CSV Details: Professional / Mogul for full metrics | With conditions Download bookings and guest data. Details: Ask for a quote and check what is included.
| With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on
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| 12 / Setup & support | |||||||||||||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Set up the account yourself with guidance. Rapid Rollout help costs extra. Plan: Essentials / Host / Professional / Mogul | With conditions Guided setup with specialists Details: Ask for a quote and check what is included.
| Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise | ||||||||||
| Moving your data Help or tools to import records from another system. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions CSV import for external bookings Details: Ask for a quote and check what is included.
| With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help articles Details: All tiers | Available Search public help guides. Details: All visitors
| Available Help center and Hostfully University Plan: Growth / Pro / Enterprise | ||||||||||
| Email support Email support, with any plan limits. Response time is unconfirmed. | Available Contact a person by email. Plan: Host / Professional / Mogul | With conditions Email support for device setup help. Details: Ask for a quote and check what is included.
| Available 24/7 email support Plan: Growth / Pro / Enterprise | ||||||||||
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available Contact a person by chat. Plan: Host / Professional / Mogul | We could not confirm live chat with a person. Support lists phone, a contact form and an AI agent. | Available 24/7 chat support Plan: Growth / Pro / Enterprise | ||||||||||
| Phone support Phone support, with any plan or country limits. | We could not confirm this feature or what it requires. | With conditions 24/7 phone support advertised Details: Ask for a quote and check what is included. | We could not confirm phone support. Email, chat and some paid-plan video calls are listed. | ||||||||||
| 13 / API features | |||||||||||||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||||||||||||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available 2.0 Details: Check that your plan lets you connect your own software. | With conditions REST API v1 Details: You need an account with API access. Ask for a quote. | With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on | ||||||||||
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Available Bearer token Details: Check that your plan lets you connect your own software. | With conditions OAuth 2.0 client credentials with bearer token Details: Ask for a quote and check what is included.
| With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on
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| Read property records Read property records through the API. | With conditions GET /properties Details: Check that your plan lets you connect your own software.
| With conditions Read listings Details: You need an account with API access. Ask for a quote. | With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on
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| Read reservation records An API tool reads booking records. | With conditions GET /bookings Details: Check that your plan lets you connect your own software.
| With conditions Read bookings Details: You need an account with API access. Ask for a quote.
| With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions POST /bookings Details: Check that your plan lets you connect your own software.
| With conditions Create bookings for supported channels. Details: You need an account with API access. Ask for a quote.
| With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions PUT /bookings/{identifier} Details: Check that your plan lets you connect your own software.
| With conditions Change booking fields or cancel bookings. Details: Ask for a quote and check what is included.
| With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Get guest details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions Read guest contact details from bookings. Details: Ask for a quote and check what is included.
| With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We do not know if the API can update a guest record on its own. It can change contact fields on a booking. | We could not confirm changes to a guest record on its own. You can change guestInformation on a lead. | ||||||||||
| Read guest messages An API tool reads guest messages or conversation details. | With conditions GET /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions Read conversations and messages Details: Ask for a quote and check what is included.
| With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions POST /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions Send messages within an existing conversation Details: Ask for a quote and check what is included.
| With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Get nightly prices from calendar records. Details: Check that your plan lets you connect your own software.
| With conditions Read price and stay limits from calendar days Details: Ask for a quote and check what is included.
| With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions PUT property calendar rates Details: Check that your plan lets you connect your own software.
| With conditions Change calendar prices and stay rules. Details: Ask for a quote and check what is included.
| With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions GET /properties/{uuid}/calendar Details: Check that your plan lets you connect your own software.
| With conditions Read listing calendars Details: You need an account with API access. Ask for a quote.
| With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read payout records. Guest-charge records are not confirmed. Plan: Host / Professional / Mogul
| With conditions Read guest charges and payment records. Details: Ask for a quote and check what is included.
| With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm a separate API action for reading refunds. Refund amounts in a cancellation policy do not prove money was returned. | With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on
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| Read owner records Read property-owner records through the API. | With conditions GET /owners Plan: Mogul
| We do not know if the API can read separate owner records. It can read owner statements. | With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Add selected details to booking records. Details: Check that your plan lets you connect your own software.
| With conditions Read custom fields and their values on bookings. Details: You need an account with API access. Ask for a quote.
| With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions Add, read, change or remove event alerts.
Details: Ask for a quote and check what is included. | With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by tool. Details: Check that your plan lets you connect your own software.
| With conditions Request limits vary by API tool.
Details: Ask for a quote and check what is included. | With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions page and per_page; default 10, maximum 100 Details: Check that your plan lets you connect your own software.
| With conditions Use afterId to read more booking results. Details: Ask for a quote and check what is included.
| With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.
Ask for a quote with the modules and links you need. Check direct-booking fees; the published details conflict. To cancel a Booking.com or calendar-link booking, start on the original booking site. Read the Hostaway profile for its plans and requirements.
Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.
No. That calendar link syncs open and blocked dates. It does not send rate changes, listing text or amenities. The booking details it brings in depend on the source. These limits are for custom iCal links. Hostaway’s direct software links to booking sites work differently.
Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.