Hospitable
Sync booking calendars, use a shared guest inbox and set task rules tied to bookings.
Best for: Link guest messages and cleaning tasks to bookings.
YOUR SHORTLIST, SIDE BY SIDE
Hospitable vs Host Tools vs OwnerRez
Compare Hospitable vs Host Tools vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
Host Tools
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
OwnerRez
Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.
Best for: Managing booking records, payment schedules and guest agreements.
Showing all 110 detailed properties.
| What matters to you |  HospitableProperty management |  Host ToolsProperty management |  OwnerRezProperty management | ||||||||||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring | ||||||||||
| At a glance / Prices for your properties | |||||||||||||
| Properties | Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. | Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. | We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. | ||||||||||
| Overview | Hospitable syncs booking-site calendars. It has a shared guest inbox and task rules triggered by bookings. | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. | Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy. | ||||||||||
| Plans and add-ons | Essentials Check the selected property count and billing period. Host Check the selected property count and billing period. Mogul Check the selected property count and billing period. Professional Check the selected property count and billing period. | Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account. | Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor. | ||||||||||
| 1-property price for your selection | Plan: monthly total · USD 59 Plan prices and conditions
EssentialsEssentials Essentials has no base plan fee. Optional Dynamic Pricing Optional Dynamic Pricing costs USD 15 per property each month after its separate trial. Other costs Other paid tools and taxes may cost extra. Essentials and Host and Professional and MogulExactly 1 property with billable check-ins. Host and Professional and MogulPrice assumption This price assumes the selected properties have billable check-ins. Base and extra properties The base fee is due even with no active properties. Extra active-property fees apply above the included count. Included Dynamic Pricing Paid plans include Dynamic Pricing for their included properties. Extra Dynamic Pricing fee When the active-property count exceeds the included count, extra properties using only Dynamic Pricing without check-ins cost USD 10 per month each. Other costs Other tools and taxes may cost extra. | Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditionsMessaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote. | Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditionsCore plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need. | ||||||||||
| Limits and requirements |
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| Review sources | CapterraRating 4.7 / 5 · 144 reviews TrustpilotTrustScore 3.9 / 5 · 674 reviews G2Rating 4.8 / 5 · 272 reviews GetAppRating 4.7 / 5 · 144 reviews | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews | ||||||||||
| 01 / Plans & requirements | |||||||||||||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise | Available Core plan, with optional paid add-ons. Plan: Core plan | ||||||||||
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Available Host: up to 2 properties. Other plans have no property limit. Essentials, Professional and Mogul list unlimited properties. Host allows up to two. We could not confirm an overall minimum. Plan: Essentials / Host / Professional / Mogul | With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise
| We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | Available Paid plans charge a base fee, plus extra-property fees when they apply. Plan: Host / Professional / Mogul | With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro
| Available Monthly plan based on property count Plan: Core plan | ||||||||||
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Fees depend on how guests book and pay. Plan: Professional / Mogul
| With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| Available No OwnerRez booking fees Plan: Core plan | ||||||||||
| Paid add-ons Features or services that cost extra beyond your plan. | Available Optional setup help, extra devices and some pricing tools cost extra. Plan: Essentials / Host / Professional / Mogul | With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks
| Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan | ||||||||||
| Trial Trial length and rules. A demo is different from a free trial. | Available 14 days; no card required
Details: Mogul trial | Available Fourteen-day trial without a card Plan: Messaging / Pro | Available 14 days, including enabled premium modules Plan: Core plan
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available No required setup fee. You can pay for extra setup help. Plan: Essentials / Host / Professional / Mogul | Available Personalized setup and migration are free Plan: Messaging / Pro | Available No setup fee Plan: Core plan | ||||||||||
| 02 / Channels & sync | |||||||||||||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | Available Connect to Airbnb. Plan: Essentials / Host / Professional / Mogul | With conditions Direct Airbnb connection Plan: Messaging / Pro
| Available Connect directly to Airbnb. Plan: Core plan | ||||||||||
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | Available Connect to Vrbo. Plan: Essentials / Host / Professional / Mogul | With conditions Direct Vrbo connection Plan: Messaging / Pro
| Available Connect directly to Vrbo. Plan: Core plan | ||||||||||
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | Available Connect to Booking.com. Plan: Essentials / Host / Professional / Mogul | With conditions Direct Booking.com connection Plan: Messaging / Pro
| Available Connect directly to Booking.com. Plan: Core plan
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | Available Checks outside calendars about every 20 minutes. Plan: Essentials / Host / Professional / Mogul
| With conditions Import bookings from an outside calendar. Plan: Pro
| Available Import an outside calendar through an iCal link. Plan: Core plan | ||||||||||
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | Available Share booking and task calendars. Details: Check which plan includes this. | With conditions Share your calendar through an iCal link. Details: Check which plan includes this.
| Available Share your calendar through an iCal link. Plan: Core plan | ||||||||||
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | Available Send prices to linked booking sites. Details: Check which plan includes this. | With conditions Send calendar prices to linked booking sites. Plan: Pro
| Available Send prices and booking rules to linked booking sites. Plan: Core plan | ||||||||||
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Send open and blocked dates to linked booking sites. Plan: Essentials / Host / Professional / Mogul
| Available Direct bookings update open and blocked dates on linked sites. Plan: Pro | Available Send open and blocked dates to linked booking sites. Plan: Core plan | ||||||||||
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | Available See bookings from linked sites in one calendar. Details: Check which plan includes this. | With conditions Bring bookings from linked sites into one calendar. Plan: Pro
| Available Import bookings from linked sites. Plan: Core plan | ||||||||||
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / Mogul
| Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | Available Imports blocked dates from an outside calendar. Details: Essentials / Host / Professional / Mogul: iCal import
| With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro
| Available Use either iCal or the API for a booking site, not both. Plan: Core plan | ||||||||||
| 03 / Reservations & calendars | |||||||||||||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Essentials / Host / Professional / Mogul | Available See bookings from different sites in one calendar. Plan: Pro | Available See several properties in a ribbon or monthly calendar. Plan: Core plan | ||||||||||
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create manual bookings through an AI app. Plan: Host / Professional / Mogul
| Available Create a reservation by selecting calendar dates Plan: Pro | Available Add bookings by hand. Plan: Core plan | ||||||||||
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Change check-in and check-out times on the website or phone app. Plan: Pro
| With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying.
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel manual bookings through an AI app. Plan: Host / Professional / Mogul
| With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro
| With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying.
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| Calendar blocking Block dates without making a paid guest booking. | Available Block dates for owner stays, family visits or work. Details: Check which plan includes this. | With conditions Block one day or a range of dates. Plan: Pro
| With conditions Block dates and set booking rules. Plan: Core plan
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro
| Available Use Excel templates to import bookings and financial records. Plan: Core plan | ||||||||||
| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available See past chats and details about returning guests. Details: Check which plan includes this. | With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro
| Available Save guest names and contact details. Check plan: Core is likely. Check before buying.
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| Booking export Export booking records. Check which file formats are supported. | Available Download bookings as a CSV file. Details: Professional / Mogul for full metrics | With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this.
| Available Download bookings as Excel, CSV or TSV files. Plan: Core plan | ||||||||||
| 04 / Rates & booking rules | |||||||||||||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set nightly prices for selected dates. Details: Check which plan includes this. | Available Set price rules for seasons or selected dates. Plan: Pro | Available Set prices for repeating seasons or selected dates. Plan: Core plan | ||||||||||
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set stay lengths that change as dates approach.
Plan: Host / Professional / Mogul
| With conditions Set the fewest nights guests can book. Plan: Pro
| Available Set minimum stays by property or season. Plan: Core plan | ||||||||||
| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays in gaps between bookings.
Plan: Host / Professional / Mogul
| Available Adjust prices for gaps between bookings. Plan: Pro | With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan
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| Length of stay discounts Give discounts based on how long guests stay. | Available Offer discounts for longer stays on Airbnb and Direct. Details: Check which plan includes this.
| With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro
| With conditions Give percentage discounts for longer stays. Plan: Core plan
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Offer last-minute discounts on Airbnb and Direct. Details: Check which plan includes this.
| Available Lower prices as the arrival date gets closer. Plan: Pro | Available Offer discounts based on how soon the guest will arrive. Plan: Core plan | ||||||||||
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools set nightly prices.
Plan: Essentials / Host / Professional / Mogul | Not supported Built-in price rules do not follow market demand. Plan: Pro
| We could not confirm this feature or what it requires. | ||||||||||
| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect to PriceLabs. Plan: Host / Professional / Mogul
| With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs
| With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying.
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| 05 / Guest messaging & AI | |||||||||||||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Plan: Essentials / Host / Professional / Mogul | Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro | Available Read email, text and booking-site messages in one inbox. Plan: Core plan
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| Scheduled messages Schedule messages before or after booking dates and times. | Available Schedule messages around booking, arrival and departure. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro | Available Schedule messages around each booking. Plan: Core plan | ||||||||||
| Event triggers Send messages when listed booking events happen. | Available Send messages when booking events happen. Essentials covers new bookings only. Plan: Essentials (limited) / Host / Professional / Mogul
| Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro | Available Send messages when a booking reaches a set stage. Plan: Core plan | ||||||||||
| Conditional messages Rules that send or skip messages based on booking details. | Available Use rules to draft or send answers to guest questions. Plan: Host / Professional / Mogul
| With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro
| Available Set rules for when messages are sent. Plan: Core plan | ||||||||||
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Reuse saved messages and fill in guest details. Plan: Essentials / Host / Professional / Mogul | Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro | Available Reuse saved guest messages. Plan: Core plan | ||||||||||
| AI suggested replies AI writes a draft. A person checks or sends it. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| With conditions AI writes drafts for you to check and edit. Plan: Pro
| Available AI writes reply drafts. Details: Paid Rezzy AI add-on | ||||||||||
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send guest replies for you. Plan: Mogul
| With conditions AI can send replies when it is confident enough. Plan: Pro
| Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on | ||||||||||
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | Available AI writes a draft. You review it and click Send. Plan: Essentials / Host / Professional / Mogul
| With conditions Choose draft-only mode to review replies before sending. Plan: Pro
| Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on | ||||||||||
| Translations Check automatic message translation. Templates written in several languages are a different feature. | We could not confirm this feature or what it requires. | With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro
| With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying.
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | We could not confirm this feature or what it requires. | With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro
| With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Write inbox emails to guests who booked through Direct. Details: Professional / Mogul: Direct booking guest emails
| With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro
| Available Guest emails Plan: Core plan | ||||||||||
| 06 / Direct bookings & payments | |||||||||||||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a website where guests can book directly. Plan: Professional / Mogul | Available Build a branded website for one listing, a group or all your listings. Plan: Pro | Available Build a hosted website. Details: Paid Hosted Websites add-on | ||||||||||
| Booking widget Add a booking engine to a website hosted elsewhere. | Available Add a booking form to your website. Plan: Professional / Mogul | With conditions Link your website to a booking checkout page. Plan: Pro
| Available Put booking, search and calendar tools on your website. Plan: Core plan | ||||||||||
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for a Direct site. Plan: Professional / Mogul
| With conditions Use your own web address for direct bookings. Plan: Pro
| Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on | ||||||||||
| Payment processors Payment services, with country and plan requirements. | Available Direct Basic uses your Stripe account. Direct Premium uses Hospitable and Adyen. Plan: Professional / Mogul | With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro
| With conditions Connect your own payment service. Plan: Core plan
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | Available Let Direct guests pay in scheduled installments. Plan: Professional / Mogul | With conditions Stripe takes full payment when the guest books. Plan: Pro
| Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | Available Separate refundable deposit charge Plan: Professional / Mogul
| We could not confirm a built-in tool to hold and release refundable deposits. | With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying.
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | Available Issue refunds yourself or use automatic refunds based on your cancellation policy. Plan: Professional / Mogul
| We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments. | With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | Available Direct booking rental agreements Plan: Professional / Mogul | With conditions Require guests to sign a PDF before booking directly. Plan: Pro
| Available Let guests sign agreements online. Plan: Core plan | ||||||||||
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | Available Direct Premium checks guests. Plan: Professional / Mogul | With conditions Require a government photo-ID check before a direct booking. Plan: Pro
| With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| Available No OwnerRez booking fees; processor charges separate Plan: Core plan | ||||||||||
| 07 / Cleaning & operations | |||||||||||||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | Available Create task rules for each stage of a booking. Plan: Essentials / Host / Professional / Mogul | With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this.
| With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | Available Invite teammates to see their assigned work. Plan: Host / Professional / Mogul
| With conditions Invite cleaners to see basic booking details. Plan: Pro
| Available Give cleaners their own portal accounts. Plan: Core plan | ||||||||||
| Task checklists Reuse task lists and mark jobs done. | Available Check off task steps in the Tasks App. Details: Check which plan includes this.
| We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them. | With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on
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| Photo requirements Ask for or require photos of finished work. | Available Require photos for tasks. Details: Check which plan includes this.
| We could not confirm required cleaning photos. ID photo uploads are a different feature. | We could not confirm this feature or what it requires. | ||||||||||
| Task notifications Send notices when tasks are assigned, changed or completed. | Available Send task alerts and reminders. Plan: Essentials / Host / Professional / Mogul
| With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro
| Available Choose task alerts. Check plan: Core is likely. Check before buying.
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | Available Recurring maintenance tasks Details: Check which plan includes this. | We could not confirm a tool to create, assign and track repair jobs. | Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect to Turno. Plan: Host / Professional / Mogul
| With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this.
| With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers
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| 08 / Check-in & smart access | |||||||||||||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Schedule messages with check-in details. Plan: Essentials (limited) / Host / Professional / Mogul
| With conditions Send arrival details in automatic messages. Plan: Messaging / Pro
| Available Send arrival details through automatic booking messages. Plan: Core plan | ||||||||||
| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Guest portal with check-in tasks and booking details Plan: Essentials / Host / Professional / Mogul
| We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools. | Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | Available Connect supported Schlage, Yale and August locks. Plan: Professional / Mogul
| With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks
| Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | Available Create a different door code for each booking. Plan: Professional / Mogul
| With conditions Make a new door code for each guest. Details: Pro + smart locks
| Available Make door codes for each booking. Plan: Core plan
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | Available Make door codes work during the guest’s stay. Plan: Professional / Mogul
| With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks
| Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan
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| Code delivery Send booking access codes to guests through supported channels. | Available Send door codes in guest message threads. Plan: Professional / Mogul
| With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks
| With conditions Add door codes to saved guest messages. Plan: Core plan
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Some devices are included. Extra devices cost more. Plan: Professional / Mogul
| With conditions USD3 per connected lock each month. Details: Pro + smart locks
| With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection
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| 09 / Reports & accounting | |||||||||||||
| Booking reports Reports about bookings. Check which measures they include. | Available View and filter booking figures. Details: Professional / Mogul for full metrics | With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this.
| Available See detailed bookings or booking summaries. Plan: Core plan | ||||||||||
| Occupancy reports See how often your rentals are booked. Filter by date or property. | Available See how often your properties are booked. Details: Professional / Mogul for full metrics | With conditions See how often your properties are booked. Details: Check which plan includes this.
| Available See booked nights and the share of nights booked. Plan: Core plan | ||||||||||
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See your booking income. Details: Professional / Mogul for full metrics | With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this.
| Available View booking income and payment reports. Plan: Core plan | ||||||||||
| Owner statements Statements for property owners. Check which income and expenses they include. | Available Owner statements Plan: Mogul | We could not confirm owner statements. Owner access to booking finances is a different feature. | Available Make statements of income, costs and commissions. Details: Paid Property Management add-on | ||||||||||
| Expense tracking Record property or booking expenses in the software. | Available Track business and property costs. Details: Mogul: Hospitable Accounting
| We could not confirm a tool to enter and track expenses. | Available Record costs and attach receipts. Details: Paid Property Management add-on | ||||||||||
| Accounting connections Which accounting tools connect and what they can share. | With conditions QuickBooks accounting connection Plan: Mogul
| We could not confirm a supported connection to an accounting service. | With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on
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| Report exports Download reports in the listed file types. | Available Download business and financial figures as CSV files. Details: Professional / Mogul for full metrics | With conditions Download booking reports as CSV files. Details: Check which plan includes this.
| Available Download reports as Excel or CSV files. Plan: Core plan | ||||||||||
| 10 / Team & owner access | |||||||||||||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite as many extra users as you need. Plan: Essentials / Host / Professional / Mogul | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro | Available Create as many staff logins as you need. Plan: Core plan | ||||||||||
| User permissions Choose what each person can see and do. | Available Choose which tools and money details each user can see. Details: All plans | With conditions Roles control what each user can view or change. Plan: Pro
| Available Give staff full, limited or view-only access. Plan: Core plan | ||||||||||
| Choose which properties each person can access Choose which properties a person can access. | Available Choose which properties each user can see. Details: All plans | Available Give users access to selected listing groups. A group can have one listing. Plan: Pro | Available Choose which properties staff and portal users can access. Plan: Core plan | ||||||||||
| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Mogul | With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro
| Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan | ||||||||||
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions Invited users can use the phone app. Plan: Host / Professional / Mogul
| Available iPhone and Android apps with alerts. Plan: Messaging / Pro | Not supported Use an installable web app, rather than an app-store app. Plan: Core plan | ||||||||||
| 11 / Integrations & data access | |||||||||||||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | With conditions Connect your own software through the API. Details: Check which plan includes API access.
| Available Connect your own software with API v2. Plan: Core plan | ||||||||||
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access.
| With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan
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| Webhooks Sends notices about events to linked systems. | Available Send event alerts to connected software. Plan: Host / Professional / Mogul | With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this.
| With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Connect booking, property, message and review tasks through Zapier. Plan: Host / Professional / Mogul
| With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this.
| With conditions Use the official Zapier connection. Plan: Core plan
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | Available Reservations, tasks, taxes and reviews in CSV Details: Professional / Mogul for full metrics | With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this.
| Available Booking, inquiry and quote exports Plan: Core plan | ||||||||||
| 12 / Setup & support | |||||||||||||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Set up the account yourself with guidance. Rapid Rollout help costs extra. Plan: Essentials / Host / Professional / Mogul | Available Free personalized setup Plan: Messaging / Pro | Available Use the setup wizard and a free Jumpstart session. Plan: Core plan | ||||||||||
| Moving your data Help or tools to import records from another system. | With conditions Support can import past manual or direct bookings from a CSV file. Details: Check which plan includes this.
| With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro
| Available Import existing bookings and past financial records. Plan: Core plan | ||||||||||
| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help articles Details: All tiers | Available Public searchable help center Details: Public guides | Available Public support guides Plan: Core plan | ||||||||||
| Email support Email support, with any plan limits. Response time is unconfirmed. | Available Contact a person by email. Plan: Host / Professional / Mogul | With conditions Contact support by email. Details: Public contact
| Available Email support Plan: Core plan | ||||||||||
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available Contact a person by chat. Plan: Host / Professional / Mogul | We could not confirm live chat with a person. The help center has a Fin bot. | We could not confirm this feature or what it requires. | ||||||||||
| Phone support Phone support, with any plan or country limits. | We could not confirm this feature or what it requires. | We could not confirm general phone support. Setup and migration calls are separate services. | We could not confirm this feature or what it requires. | ||||||||||
| 13 / API features | |||||||||||||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||||||||||||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available 2.0 Details: Check that your plan lets you connect your own software. | Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software. | Available v2 Details: Check that your plan lets you connect your own software. | ||||||||||
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Available Bearer token Details: Check that your plan lets you connect your own software. | With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software.
| Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software. | ||||||||||
| Read property records Read property records through the API. | With conditions GET /properties Details: Check that your plan lets you connect your own software.
| With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software.
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
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| Read reservation records An API tool reads booking records. | With conditions GET /bookings Details: Check that your plan lets you connect your own software.
| With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software.
| With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions POST /bookings Details: Check that your plan lets you connect your own software.
| With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software.
| With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions PUT /bookings/{identifier} Details: Check that your plan lets you connect your own software.
| With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software.
| With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Get guest details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software.
| With conditions GET /v2/guests Details: Check that your plan lets you connect your own software.
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm updates to separate guest records. Booking contact changes are a different function. | With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software.
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| Read guest messages An API tool reads guest messages or conversation details. | With conditions GET /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software.
| With conditions GET /v2/messages Details: Check that your plan lets you connect your own software.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions POST /bookings/{uuid}/messages Details: Check that your plan lets you connect your own software.
| With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software.
| With conditions POST /v2/messages Details: Check that your plan lets you connect your own software.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Get nightly prices from calendar records. Details: Check that your plan lets you connect your own software.
| With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software.
| With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions PUT property calendar rates Details: Check that your plan lets you connect your own software.
| With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software.
| With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions GET /properties/{uuid}/calendar Details: Check that your plan lets you connect your own software.
| With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software.
| With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read payout records. Guest-charge records are not confirmed. Plan: Host / Professional / Mogul
| We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it. | With conditions GET /v2/payments Details: Check that your plan lets you connect your own software.
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm access to refund records. | With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software.
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| Read owner records Read property-owner records through the API. | With conditions GET /owners Plan: Mogul
| We could not confirm access to separate owner records. | With conditions GET /v2/owners Details: Check that your plan lets you connect your own software.
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Add selected details to booking records. Details: Check that your plan lets you connect your own software.
| We could not confirm tools to add your own custom fields. | With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software.
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software.
| With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software.
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by tool. Details: Check that your plan lets you connect your own software.
| With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software.
| With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions page and per_page; default 10, maximum 100 Details: Check that your plan lets you connect your own software.
| With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software.
| With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software.
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Compare property management software for daily work — Hospitable vs Host Tools vs OwnerRez
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Hospitable: what to consider
Match the plan to your guest messages and work tasks. Owner statements and the owner portal need Mogul. Check direct-booking fees and any extra charges for pricing tools or smart devices. Read the Hospitable profile for its plans and requirements.
Host Tools: what to consider
Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.
OwnerRez: what to consider
Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Hospitable, Host Tools and OwnerRez?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Does a Created smart-lock code in Hospitable mean the guest can enter?
No. Created, Visible and Active are different states. A code can exist before the guest can use it. Check its status and active dates before sending entry steps. Hospitable’s smart-lock feature is for Professional, Mogul and Legacy plans with a supported lock.
Where should I block owner stays when Host Tools syncs availability?
Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.
Do OwnerRez’s optional tools stay free after the trial?
No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.