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Guesty Pro vs ResNexus vs Uplisting

Compare Guesty Pro vs ResNexus vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Pro

Manage booking-site tools, guest messages, a shared calendar and tasks.

Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.

ResNexus

Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.

Best for: Manage bookings and cleaning in one place.

Uplisting

Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.

Best for: Combining a shared booking calendar with guest messages and direct bookings.

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Area Only differences & unknowns

Guesty Pro versus ResNexus versus Uplisting: features, plans and limits.
What matters to you	Guesty Pro 4.6 / 5Out of 2,185 reviews Property management	ResNexus 4.8 / 5Out of 433 reviews Property management	Uplisting 4.1 / 5Out of 307 reviews Property management
Score	Score94 STRCompare scoring	Score50 STRCompare scoring	Score86 STRCompare scoring
At a glance / Prices for your properties
Properties	Aimed at 4–199 listings. Ask the provider about account limits.	The price depends on your units and seasons. We could not confirm a limit for each edition.	Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.
Overview	Guesty Pro combines booking-site tools, messages, a shared calendar and tasks.	This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it.	Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules.
Plans and add-ons	Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs.	Essentials Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included. Premier Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra.	Independent Host Up to four properties. Core channel and guest messaging tools; selected modules cost extra. Operator Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan. Manager Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote.
1-property price for your selection	Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditions Guesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies.	Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Plan prices and conditions Essentials: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Premier: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.	From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed. Plan prices and conditions Independent Host: USD 51 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Operator: USD 114 1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Manager: USD 264 1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.
Limits and requirements	To use the developer API, your account must have API access. An admin must set up credentials, and requests need valid permission. Optional modules and the charges in your contract can change your total.	We could not confirm the full plan price, maximum property count or yearly discount for your properties. Messaging is a separate service. Its shared inbox names Airbnb, Expedia and ResNexus. We do not know if every online booking site has the same message features. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal is not confirmed. Availability Exchange lets only travel site partners write booking data. Only partners for managing revenue can write rates. GetReservationDetails replaces the older GetReservation reporting function. The older function is due to retire in 2027.	Independent Host supports up to four properties. The other plans are marketed for any property count, but the USD calculator switches to a custom quote at 41 properties. Imported iCal bookings are read-only and do not support automated messaging, identity checks, rental agreements or deposits. Payment schedules work with supported direct, Vrbo and Google bookings. They do not cover all booking sites. Payment service fees are separate. Built-in task checklists and required task photos are not confirmed.
Review sources	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	CapterraRating 4.8 / 5 · 431 reviews TrustpilotTrustScore 2.9 / 5 · 2 reviews GetAppRating 4.8 / 5 · 431 reviews Software AdviceRating 4.8 / 5 · 431 reviews	CapterraRating 4.7 / 5 · 129 reviews TrustpilotTrustScore 3.7 / 5 · 178 reviews GetAppRating 4.7 / 5 · 129 reviews Software AdviceRating 4.7 / 5 · 129 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Guesty Pro Plan: Pro	Available Essentials and Premier Plan: Essentials / Premier Premier adds advanced cleaning tools and owner statements. Check extra service fees.	Available Independent Host; Operator; Manager Plan: Independent Host / Operator / Manager
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	Aimed at 4–199 listings. Ask the provider about account limits. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	The price depends on your units and seasons. We could not confirm a limit for each edition. We could not confirm a maximum unit count for either plan. Prices depend on units and season.	Available Independent Host: up to 4 properties. Other plans have no property limit. Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. Plan: Independent Host / Operator / Manager
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro Your contract sets the fees and billing method. Turn off a listing before the previous month ends to avoid the next month’s charge.	With conditions Ask for a price based on unit count and season. Plan: Essentials / Premier We could not confirm a full account price for your selected properties.	With conditions Pay the plan minimum or the total property fees, whichever is higher. Plan: Independent Host / Operator / Manager Prices depend on currency and property count. Pay As You Go is another option.
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro Your contract sets the percentage. Fixed-fee plans are a separate option. Canceling on or after check-in still incurs the full contract commission.	With conditions ResNexus says it adds no commission to booking-site reservations. Plan: Essentials / Premier Booking-site commissions and payment fees still apply.	With conditions Pay As You Go: 3% on Independent Host or 1.5% on Operator. Plan: Independent Host / Operator / Manager Pay As You Go is limited to 10 properties. Monthly plans are a separate option.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro Ask about add-on prices and fees for each transaction.	With conditions Messages, websites and locks have separate fees. Details: Optional services Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.	With conditions Some client, website, ID and AI tools cost extra. Plan: Independent Host / Operator / Manager What is included depends on your plan. Smart Locks and Protect cost extra on Independent Host. Add-on prices are shown in pounds; ask for US dollar prices.
Trial Trial length and rules. A demo is different from a free trial.	Not supported No free trial; one-on-one demo offered Plan: Pro	With conditions ResNexus advertises a risk-free offer and no long-term contract. Plan: Essentials / Premier Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.	Available 14-day trial; no card required Plan: Independent Host / Operator / Manager
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions One-time platform and accounting setup fees may apply. Plan: Pro Ask which fees apply and their amounts. Accounting is a separate paid tool.	With conditions ResNexus lists no setup fee for its property-management plans. Plan: Essentials / Premier Building a website can have separate setup and monthly hosting fees.	A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list.
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Connect to Airbnb. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.	Available Connect to Airbnb. Plan: Independent Host / Operator / Manager
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Connect to Vrbo. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.	Available Connect to Vrbo. Plan: Independent Host / Operator / Manager
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Connect to Booking.com. Plan: Essentials / Premier Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.	Available Connect to Booking.com. Plan: Independent Host / Operator / Manager Set up Booking.com cleaning fees and promotions in its extranet. Only the mapped rate plan syncs by default, and inquiries do not sync.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal.	With conditions Import bookings from an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export.	We could not confirm a calendar link you can share with another service.	With conditions Share bookings with an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Send prices to linked booking sites. Plan: Essentials / Premier Ask which details sync and how often.	With conditions Share prices with linked booking sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Send open and blocked dates to linked booking sites. Plan: Essentials / Premier Ask which details sync and how often.	With conditions Share open and blocked dates with linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Sync bookings from linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Manage bookings from linked sites. Plan: Essentials / Premier Ask which details sync and how often.	With conditions Sync bookings from linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro Email, text and WhatsApp may need extra accounts or fees. Check each service.	With conditions Airbnb and Expedia messages in the unified inbox Details: Text & Guest Messaging service The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.	With conditions Airbnb, Booking.com, Vrbo and direct-booking inbox Check plan: Confirm this feature on Independent Host, Operator or Manager. Email and SMS also supported. WhatsApp is described as in development, not available.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	With conditions Check which details each booking-site connection shares. Plan: Essentials / Premier ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.	With conditions Imported calendar bookings have fewer tools. Check plan: Confirm this feature on Independent Host, Operator or Manager. iCal refresh times depend on the platform. Edit prices and dates in the source tool. Imported iCal bookings do not support messages, identity checks, agreements or deposits.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See your listings in one calendar. Plan: Pro	Available See bookings in a calendar or grid. Plan: Essentials / Premier ResNexus advertises drag-and-drop booking and price changes.	With conditions See all your properties in one calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Shows Airbnb, Booking.com, Vrbo and direct bookings.
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add bookings yourself. Plan: Pro	With conditions Manage phone and direct bookings. Plan: Essentials / Premier Phone bookings can sit alongside direct online and booking-site reservations.	With conditions Create confirmed or pending bookings on the calendar Details: Check which plan includes this. Enter dates, guest details and pricing. Pending bookings block dates for 48 hours by default. Verify calendar prices for long stays.
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes. Ask which changes reach the linked booking site.	With conditions Drag and drop bookings to change them. Plan: Essentials / Premier Check which fields can change and each booking site’s rules.	With conditions Change booking dates, contact details or status through the API. Plan: Independent Host / Operator / Manager Your app needs bookings:update permission. Dates must be open and the status change allowed. We do not know which changes you can make in the website.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel a booking through its status in the phone app. Plan: Pro Check the booking site’s cancellation and refund steps.	With conditions Approved booking-site partners can cancel their own API bookings. Access: Approved Availability Exchange booking-site partners We do not know who can cancel in the website. Check the rules for each booking site too.	With conditions Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting Details: Check which plan includes this. Cancel other channels, including Booking.com, on the booking site. Cancellation keeps a record you can search. Deletion removes it. Refunds are separate.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking.	With conditions Block selected dates on booking sites. Plan: Essentials / Premier Check whether this also blocks direct bookings.	With conditions Block calendar dates for maintenance and cleaning Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up the calendar and give users permission to change it.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this. Do not import bookings already added by a booking-site connection.	With conditions Older guides describe a booking import during migration. Details: Check whether your subscription includes this. Check supported software, file formats, past-booking coverage and fees before moving.	With conditions Get help importing bookings during setup. Check plan: Confirm this feature on Independent Host, Operator or Manager. Ask which booking sites and past records can be imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest contact details and preferences. Plan: Pro	With conditions Manage guest records. Plan: Essentials / Premier Check which fields you can save and export.	With conditions Keep guest contact details and notes with bookings. Details: Check which plan includes this. Bookings store names, contact details and private notes. Reports include guest records. We do not know if there is a separate guest database.
Booking export Export booking records. Check which file formats are supported.	Available Download booking reports as CSV files. Plan: Pro	We could not confirm a full booking CSV export, its fields or date limits.	With conditions Download bookings as a CSV file. Details: Check which plan includes this. Choose dates and listings. Include or leave out canceled bookings. The report goes to your account email.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules. Manual changes and changes from other pricing tools stay in place unless you choose to override them.	With conditions Set different prices for selected dates. Plan: Essentials / Premier Automatic prices can account for busy dates and quieter periods.	With conditions Set base prices and prices for specific dates. Details: Check which plan includes this. Prices for specific dates override base prices. Booking-site currencies must match; Uplisting does not convert them.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	With conditions Set minimum stays that can expire. Plan: Essentials / Premier Set rules for the property. How they reach booking sites varies.	With conditions Set minimum stays by date or time left before arrival. Details: Check which plan includes this. Manual date settings take priority. Rules based on time before arrival update at midnight in the property’s time zone. Check for conflicts with your pricing service.
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules.	We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate.	With conditions Allow shorter stays to fill gaps between bookings. Details: Check which plan includes this. Only applies to gaps within your chosen future date range. Check for conflicts with other pricing tools.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this.	With conditions Offer lower prices for longer stays. Plan: Essentials / Premier Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.	With conditions Weekly and monthly discounts Details: Check which plan includes this. Works with Airbnb, Direct, Vrbo and Google Vacation Rentals. Set up Booking.com offers separately.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Change prices based on how soon guests arrive. Plan: Pro Ask how discounts combine and which booking sites support them.	We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book.	With conditions Offer last-minute discounts on Airbnb. Details: Check which plan includes this. The discount setting only syncs to Airbnb. Separate rules can change nightly prices 7, 14 or 28 days before arrival. We do not know if all sites support discounts.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	With conditions Adjust prices based on how full properties are and when guests book. Plan: Essentials / Premier Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.	With conditions Connect an outside service to adjust prices. Details: Check which plan includes this. Connect PriceLabs, Wheelhouse or Beyond. You need a separate account and setup, and their fees apply. We could not confirm built-in prices based on market demand.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account You need a PriceLabs account and connection token. PriceLabs sends up to 540 days. Overlapping Rate Strategies can override stay rules.	With conditions Connect to PriceLabs or RoomPriceGenie. Details: External pricing connections You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.	With conditions PriceLabs, Wheelhouse and Beyond Details: Check which plan includes this. You need a separate pricing account and setup. Its terms and fees apply.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Pro	With conditions Read Airbnb, Expedia and ResNexus messages in one inbox. Details: Text & Guest Messaging service This is sold as a separate messaging service. Check included sites and plan fees.	Available Read guest messages in one inbox. Plan: Independent Host / Operator / Manager
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls.	With conditions Send welcome emails before arrival. Plan: Essentials / Premier Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.	With conditions Schedule guest messages. Check plan: Confirm this feature on Independent Host, Operator or Manager. Send booking confirmations, arrival and departure details, and messages after a stay. Set the timing and check booking-site rules.
Event triggers Send messages when listed booking events happen.	With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger.	With conditions Send a confirmation email when a booking is completed. Plan: Essentials / Premier We could not confirm a tool to make custom rules for every booking event.	With conditions Send messages when booking or stay events happen. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up guest message rules. We do not know if these rules can run other kinds of tasks.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules. All your conditions must match when the message is sent.	We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools.	With conditions Set message rules by property or change them for one booking. Check plan: Confirm this feature on Independent Host, Operator or Manager. We could not confirm more complex message rules.
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Saved replies Plan: Pro	With conditions Edit confirmation email templates or design your own emails. Plan: Essentials / Premier We could not confirm shared templates for every booking site and text-message channel.	With conditions Reuse saved messages with guest and booking details. Check plan: Confirm this feature on Independent Host, Operator or Manager. Write and set up your saved messages first.
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions ReplyAI writes drafts you can edit and send. Plan: Pro A user with the right permissions must turn on ReplyAI. Setup can take up to 24 hours. Ask Guesty about AI fees and message limits.	We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features.	With conditions AI drafts replies when it pauses for review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. AI uses property details, bookings, saved knowledge and messages. Unlimited use costs extra on lower plans.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AutoReply can send replies for you. Setup Turn on the agent. Choose the message types, properties and hours it can cover. Review The AI scores each reply. You set the score needed to send it. You review replies below that score. Access and fees Ask Guesty if your account has access. Check the fees and limits. Plan: Pro	With conditions Connect Asksuite to answer guest questions automatically. Details: Asksuite connection Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.	With conditions AI can send guest replies for you. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. Turn this on for all chats or one chat. AI pauses for your review when it is unsure or a message is complex. Usage limits apply.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions You review the ReplyAI draft, then click Send. Plan: Pro AutoReply sends some replies for you. It asks you to review replies below your chosen AI score.	A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply.	With conditions Choose when AI must pause for your review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. You can turn off automatic replies for all chats or one chat. AI can still make mistakes.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox.	AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	With conditions Send text and picture messages. Details: Text & Guest Messaging service Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.	With conditions Two-way SMS in the unified inbox Plan: Independent Host / Operator / Manager Included within a reasonable-use limit. The guide gives a limit of 160 characters per message. Guests must opt in where local rules require it. The guide conflicts on mobile SMS. Check if it works on mobile.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	With conditions Confirmation, welcome and thank-you emails Plan: Essentials / Premier Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.	With conditions Connect multiple email addresses to the inbox Check plan: Confirm this feature on Independent Host, Operator or Manager. Connect each email account first.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Build a direct-booking website. Plan: Pro	With conditions Pay ResNexus to build a template or custom website. Details: Website service Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.	Available Basic direct booking site Plan: Independent Host / Operator / Manager
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms. Your website must allow JavaScript or custom code.	We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool.	With conditions Add a booking form to your website. Details: Check which plan includes this. Set up your website and Stripe payments. Ask whether the form is included with Basic or needs Plus.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option. You must own and set up the web address. Guesty Websites Basic charges $15 per month for a custom address. Advanced Website is a separate paid option.	We do not know if you can use your own web address. Check who buys it and what it costs to keep.	With conditions Use your own web address. Details: Check which plan includes this. You must own and set up the address. Ask whether this needs Basic or Plus.
Payment processors Payment services, with country and plan requirements.	Available Stripe, Merchant Warrior, Hyp Plan: Pro	With conditions Use ResNexus payments or connections to PayPal and USAePay. Details: Payment processing / external connections Check provider eligibility, account setup and payment fees.	With conditions Connect Stripe to take payments. Check plan: Confirm this feature on Independent Host, Operator or Manager. You need a Stripe account that can take these payments. Stripe’s fees and terms apply.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this. You need a valid payment method and a supported payment service. Excludes Airbnb guest payments and Payments by Booking.com. Ask which payment schedules you can change.	With conditions Older training describes scheduled payments toward the balance. Details: Check whether your subscription includes this. The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.	With conditions Set when guests pay the deposit and balance for each property. Details: Check which plan includes this. Direct bookings, Vrbo and Google Vacation Rentals only. Stripe processes payments. Ineligible bookings are charged in full at booking.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this. You collect the deposit through the saved payment method; the booking site does not. Ask how long the hold lasts and which plan includes it.	We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature.	With conditions Use Protect to hold or collect a deposit. Payments Uses a Stripe card hold. If renewal fails, the deposit can be charged. You must refund that charge by hand. Airbnb needs account approval. Fees Pricing includes Protect on Operator and Manager. Help also lists $6 per active listing per month. Ask which fees apply. Details: Operator / Manager; add-on on Independent Host
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund paid charges to the original payment method. Details: Check which plan includes this. Canceling a booking does not automatically refund it. Use Airbnb’s Resolution Center for Airbnb refunds. Use Booking.com’s extranet for virtual-card refunds. Refund each payment separately. Recording a refund does not send money.	We could not confirm built-in refund controls, partial refunds or which payment services support refunds.	With conditions Partial or full refunds for direct bookings Details: Check which plan includes this. A refund does not cancel the booking. Follow the payment service and booking site’s refund steps.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Let guests sign agreements online. Plan: Pro Set up the Guest App first.	With conditions Use built-in contracts. Plan: Premier Check the signing tools, templates and contract process.	With conditions Create online agreements for bookings. Details: Check which plan includes this. Change templates by property or stay. Track signatures and send reminders. Whether the agreements are legally binding is not confirmed.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify GuestVerify costs extra. It does not guarantee legal compliance.	We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them.	With conditions Check guest IDs. Included with Manager; costs extra on lower plans. Plan: Independent Host / Operator / Manager The price table and the £1.25-per-check add-on card differ. Ask for the US price that applies to your plan.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website Charged per website after you publish it. Other direct-booking options may have different fees. Payment-service and gateway fees are extra.	With conditions No ResNexus commission on phone or direct online bookings. Plan: Essentials / Premier The booking tool is included. Payment fees and optional services can cost extra.	With conditions Pay As You Go charges a booking percentage. Rates 3% for 1–4 properties; 1.5% for 5–10. Flat monthly plans are separate. Check fees Ask what amount the percentage applies to and how it covers direct bookings. Older pages say zero commission, so they do not settle current terms. Payment-service fees are extra. Plan: Independent Host / Operator / Manager
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task.	We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools.	With conditions Schedule cleaning tasks from bookings. Details: Check which plan includes this. Supports cleaning at check-in or check-out, repeat mid-stay cleaning and same-day cleaning.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access. Ask which roles and task tools are included.	With conditions Give cleaners access without booking or money details. Details: Premier / Housekeeping Pro Housekeeping Pro shows unit readiness. Check the role settings.	With conditions Give cleaners logins to see assigned work. Details: Check which plan includes this. Cleaners see property details, schedules and notes. They can mark tasks done.
Task checklists Reuse task lists and mark jobs done.	With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool.	With conditions Edit cleaning checklists. Details: Check whether your subscription includes this. Premier includes Housekeeping Pro. Check which plan includes the checklist steps.	We do not know if you can save and reuse cleaning checklists.
Photo requirements Ask for or require photos of finished work.	With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature.	We do not know if cleaners can be asked or required to add photos before finishing a task.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts. Ask how alerts are delivered.	With conditions Receive mobile task alerts through Snapfix. Details: Snapfix connection These are for outside repair workflows. Built-in cleaning alerts are not confirmed.	With conditions Email cleaners when tasks change. Details: Check which plan includes this. Emails go to the cleaner’s account address when a cleaning task is added, changed or canceled. We could not confirm a delivery guarantee.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task.	With conditions Use Snapfix to manage repair work orders. Details: Snapfix connection You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.	With conditions Connect ResortCleaning to plan maintenance. Check plan: Confirm the Uplisting plan and separate service cost. ResortCleaning connects through iCalendar. Its setup and fees are separate. We could not confirm built-in maintenance tickets or task assignment.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this. You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Use Snapfix for cleaning and repair work orders. Details: Snapfix connection You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.	With conditions Connect Turno and other cleaning tools. Check plan: Confirm the Uplisting plan and separate service cost. Turno connects directly. You need its account and setup. Its fees may apply.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Show arrival details in the web guest app. Plan: Pro	With conditions Write welcome emails with arrival details. Plan: Essentials / Premier Essentials includes one welcome email. Check extra email sequences and text-message fees.	With conditions Send arrival and departure details automatically. Check plan: Confirm this feature on Independent Host, Operator or Manager. Add details for each property and choose when to send them.
Guest portal A booking page or portal for guests. Check what guests can do there.	Available Give guests a web app with forms, arrival details and agreements. Plan: Pro	With conditions Guests can use a web portal for stay details and payments. Check plan: Plan access is unclear. Confirm before buying. A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.	With conditions Give guests a booking page for pre-arrival steps. Details: Check which plan includes this. ID checks and deposits have their own plan rules and fees. We do not know if guests can change bookings through this page.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	With conditions Use ResNexus locks, RemoteLock or other access partners. Details: Door lock service / external connection You need supported hardware and an active service. Provider fees apply. Features vary by lock model.	With conditions Connect smart locks. Included with Operator / Manager. Plan: Independent Host / Operator / Manager Smart Locks costs extra on Independent Host. You need compatible locks and setup. Ask for the US dollar price; listed add-on prices are in pounds.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions ResNexus Wi-Fi locks use a guest code based on the phone number. Details: ResNexus Wi-Fi Door Locks ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.	With conditions Unique door code for each reservation Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Limit door-code access to the stay dates. Details: ResNexus Wi-Fi Door Locks This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.	With conditions Timed lock access with check-in/out buffers Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Code delivery Send booking access codes to guests through supported channels.	With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	With conditions Send a ResNexus Wi-Fi lock code in the booking-confirmation email. Details: ResNexus Wi-Fi Door Locks ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.	With conditions Insert lock codes into automated guest messages Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager Buy the lock hardware separately.	With conditions The advertised lock plan costs $6 per lock each month. Details: Door lock service Buy supported hardware separately. Check installation fees and the full account cost.	With conditions Smart Locks costs extra on Independent Host. Plans Included on Operator and Manager. Check fees Pricing shows £10 per month. Help says £4 per active lock per month. Ask for your US dollar price and whether per-lock fees still apply. Buy the hardware separately. Details: Operator / Manager; add-on on Independent Host
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	Available Choose report columns and filter bookings. Plan: Pro	With conditions View booking and booking-site reports. Plan: Essentials / Premier Check which report fields can be exported.	With conditions See booking, money, guest and stay details. Details: Check which plan includes this. Filter by dates, listing or canceled bookings.
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports.	With conditions See booked nights and seasonal reports. Plan: Essentials / Premier Calculations, filters and account settings can affect the results.	With conditions Use booking reports to work out how often properties are booked. Details: Check which plan includes this. Reports can help you review average nightly occupancy and nights sold. We could not confirm a separate occupancy dashboard.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro	With conditions See income and commission reports. Plan: Essentials / Premier Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.	With conditions See income and money summaries in owner statements. Check plan: Manager or Client Management add-on; confirm this tool is included. Shows property income, fees, adjustments and payouts.
Owner statements Statements for property owners. Check which income and expenses they include.	Available Create and adjust owner statements. Plan: Pro	With conditions Make rental-owner statements. Plan: Premier Check how much you can change the statements and whether owner payments are supported.	With conditions Create owner statements. Included with Manager. Plan: Independent Host / Operator / Manager Costs extra on lower plans. Ask for US dollar prices; listed add-on prices are in pounds.
Expense tracking Record property or booking expenses in the software.	With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry. This covers task costs, not a full accounting ledger.	We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features.	With conditions Record and group property costs. Check plan: Manager or Client Management add-on; confirm this tool is included. Costs feed into owner statements and payout figures. We could not confirm a full accounting system.
Accounting connections Which accounting tools connect and what they can share.	With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting Trust Accounting costs extra. The other services may need their own accounts and fees.	With conditions Export data to QuickBooks or connect QuickBooks Online. Plan: Essentials / Premier Both plans include QuickBooks exports. Check the connection service, setup and extra fees.	With conditions Connect accounting tools, including VRPlatform. Check plan: Confirm the Uplisting plan and separate service cost. You need a separate accounting service and setup. Its fees and tools depend on the provider.
Report exports Download reports in the listed file types.	Available Download booking reports as CSV files. Plan: Pro	With conditions Export accounting data to QuickBooks. Plan: Essentials / Premier We could not confirm CSV or PDF downloads for every report.	With conditions Download owner statements Check plan: Manager or Client Management add-on; confirm this tool is included. We could not confirm all download formats or exports for every report.
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite as many team users as you need. Plan: Pro You need permission to manage users.	With conditions Create separate user accounts. Details: Check whether your subscription includes this. Check the number of users, roles and extra-user fees.	With conditions Invite teammates, cleaners and owner/clients Details: Check which plan includes this. Teammates have access to almost all features except billing. Cleaner/owner routes have different access. We could not confirm the exact tier or user limit.
User permissions Choose what each person can see and do.	With conditions Choose roles and what each user can access. Plan: Pro You need permission to manage users.	With conditions Keep cleaners from seeing booking or money details. Details: Premier / Housekeeping Pro Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.	With conditions Give different calendar access to team members. Details: Check which plan includes this. Cleaners and assistants can have different access. Ask for the full list of roles and permissions.
Choose which properties each person can access Choose which properties a person can access.	With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro Chats are grouped by guest. A returning guest’s history may show messages from other properties.	With conditions Choose which properties each user can access. Details: Check whether your subscription includes this. Check account setup and which current plan includes it.	With conditions Assign owners access to selected properties Check plan: Manager or Client Management add-on; confirm this tool is included. This is confirmed for owners. We do not know if every staff role can be limited by property.
Owner portal Let owners view property, booking or financial details.	Available Owner portal Plan: Pro	Premier includes owner statements. We do not know if owners get their own login or see only their own properties.	With conditions Owners view assigned listings and block dates Check plan: Manager or Client Management add-on; confirm the portal is included. Owners cannot manage bookings, daily work settings or account settings.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Use the phone app for bookings, messages and tasks. Plan: Pro	With conditions Use the iPhone or Android app. Details: Check whether your subscription includes this. Check which plan includes it and which desktop features it supports.	With conditions Read and send messages in the iOS or Android app. Check plan: Confirm this feature on Independent Host, Operator or Manager. The apps support inbox use and alerts. We do not know if all desktop tools work in the apps.
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	Available Developer Open API Plan: Pro	With conditions Approved partners can connect software through Availability Exchange. Access: Approved Availability Exchange partners only. Each property must approve access. Partners need approval and certification before using live property data.	Available REST API access Plan: Independent Host / Operator / Manager
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Use a Pro account with API access. Admins create access details. Plan: Pro API requests need a valid OAuth2 bearer token. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours. Partner connection tokens are separate from public developer access.	With conditions Partners need approval, certification and property permission. Access: Approved Availability Exchange partners only. Each property must approve access. The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.	With conditions Included API access for active subscribers Plan: Independent Host / Operator / Manager You need an active plan, an approved OAuth client and the right access scopes. Private links for your own account do not need a partner contract. Marketplace links or links serving other customers may need one.
Webhooks Sends notices about events to linked systems.	With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API You need API access and must set up event alerts. These alerts cover message events only.	We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly.	With conditions Set up signed event alerts with an API key. Plan: Independent Host / Operator / Manager This is separate from V3 OAuth. Check the timestamp and signature. Handle repeated event_id values and reply within five seconds. Repeated failures can turn alerts off.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this. The connection is marked beta. You need a partner account and login details. Ask whether your plan can use it.	We could not confirm a ResNexus app in Zapier.	With conditions Start Zapier tasks when bookings are created. Details: Check which plan includes this. Includes synced, direct and manual bookings. You need a Zapier account; its plan limits apply.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Download booking reports as CSV files. Plan: Pro This covers bookings. We could not confirm a full account export.	With conditions Export guest lists and send financial data to QuickBooks. Details: Check whether your subscription includes this. Check full-account exports, attachments, file formats and how long data stays available after leaving.	With conditions Booking reports as CSV Details: Check which plan includes this. Choose booking dates, listing and cancellation status. We could not confirm a full account export.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available One-to-one guided setup Plan: Pro	With conditions Get help setting up booking-site connections. Plan: Essentials / Premier Ask for a quote that covers the work, timing and any service fees.	Available Free 1:1 setup session Plan: Independent Host / Operator / Manager
Moving your data Help or tools to import records from another system.	With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this. We could not confirm a full account move. Ask which plan and service fees apply.	With conditions Import guest details from another system. Details: Check whether your subscription includes this. Check supported software, past bookings and any fields that will not transfer.	With conditions Airbnb import and assisted Vrbo/direct booking import Check plan: Confirm this feature on Independent Host, Operator or Manager. Get help importing more than 10 existing Vrbo or direct bookings at once. Enter smaller sets by hand. Import steps and supported data differ by booking site.
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public help center Plan: Pro	With conditions Use help inside your account. Plan: Essentials / Premier Click the help button in the back office. Some learning guides are public; full account help needs access.	Available Public help guides Details: All visitors Public guides cover setup, pricing, bookings, channel connections and API setup.
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro.	With conditions Email support Plan: Essentials / Premier Email [email protected]. We could not confirm a guaranteed reply time.	With conditions Email support; plan response targets differ Plan: Independent Host / Operator / Manager Target reply times depend on your plan.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 live chat Plan: Pro	We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help.	With conditions Chat support Plan: Independent Host / Operator / Manager Higher plans have different target reply times.
Phone support Phone support, with any plan or country limits.	Available Phone support Plan: Pro	With conditions Call support during its service hours. Plan: Essentials / Premier Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.	Available Phone support on Manager Plan: Manager
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Available API version 1. Details: Pro; check the requirements for the data you need.	The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead.	With conditions Older API-key access and newer OAuth access. Plan: Independent Host / Operator / Manager The help center calls OAuth access V3. Some API URLs do not show a version number.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours.	With conditions HTTP Basic authentication Access: Approved Availability Exchange partners only. Each property must approve access. Use the approved partner username and passkey from an allowed IP address.	With conditions OAuth Authorization Code with PKCE; legacy API-key access Plan: Independent Host / Operator / Manager Your app needs approval and the right permissions. Token refresh needs offline_access. Older event alerts use a separate API-key setup.
Read property records Read property records through the API.	With conditions Read listings. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read approved businesses and their rooms or units. Access: Approved Availability Exchange partners only. Each property must approve access. GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.	With conditions List and retrieve properties Plan: Independent Host / Operator / Manager You need properties:read permission. You can include related records. Use limit and cursor to move through result pages.
Read reservation records An API tool reads booking records.	With conditions Read bookings. Details: Pro; check the requirements for the data you need. Read up to 10 booking IDs per request. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions Read bookings with GetReservationDetails. Access: Approved Availability Exchange partners only. Each property must approve access. Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.	With conditions List bookings and retrieve a booking Plan: Independent Host / Operator / Manager You need bookings:read permission and a property_id to list bookings. To get money records, use include when reading a single booking.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions Create bookings with AddReservation. Access: Approved Availability Exchange partners only. Each property must approve access. Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.	With conditions Create a booking Plan: Independent Host / Operator / Manager You need bookings:create permission, a property ID and stay dates. New bookings can start as pending or confirmed.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Change booking dates. Details: Pro; check the requirements for the data you need. This changes booking dates. Other fields use separate API actions. You need API access and admin permission. Changing dates recalculates money totals, even if applyRecalculation says otherwise. Booking v3 tools are marked beta.	With conditions Change bookings made by your partner connection. Access: Approved Availability Exchange partners only. Each property must approve access. Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.	With conditions Change bookings or use separate cancellation actions. Plan: Independent Host / Operator / Manager You need bookings:update permission. Dates must be open and status changes allowed. Canceling a booking does not automatically refund it.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records.	With conditions Read guest contact details from bookings. Plan: Independent Host / Operator / Manager Booking records include guest_name, guest_email and guest_phone. This is not a separate guest directory.
Update guest records Updates guest records, not just contact fields on a booking.	With conditions Change guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking.	We do not know if the API can update a guest record on its own. It can change contact fields on a booking.
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm a way to read messages through the API.	With conditions List threads and thread messages Plan: Independent Host / Operator / Manager You need messaging:read permission. Filter results and use cursors to get more pages. Channels include text, email, Airbnb, Booking.com and Vrbo.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Owner chats cannot use airbnb2. Owner messages from the platform module go by email.	We could not confirm a way to send messages through the API.	With conditions Send a message within a thread Plan: Independent Host / Operator / Manager You need messaging:write permission. The chosen channel must be turned on for the thread. Text messages have a length limit.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions Read daily prices and currency with GetCalendar. Access: Approved Availability Exchange partners only. Each property must approve access. The property must share access. The start and end dates both mean stay nights, not checkout.	With conditions Read per-day rates in the calendar Plan: Independent Host / Operator / Manager You need calendar:read permission and a property ID. The date range defaults to one year. The maximum is 730 days.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions Set prices for groups of units. Access: Approved Availability Exchange partners only. Each property must approve access. Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.	With conditions Change prices and stay rules for many dates at once. Plan: Independent Host / Operator / Manager You need calendar:write permission. Send up to 1,095 entries as dates or date ranges. day_rate and minimum stay must be positive. A 202 response with request_id means the update may finish later.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read listing calendars. Details: Pro; check the requirements for the data you need. You need API access and admin permission. For multi-unit listings, allotment > 0 means space is available. Use calendar status only if allotment is not a number.	With conditions Read open dates and available unit counts. Access: Approved Availability Exchange partners only. Each property must approve access. GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.	With conditions Read per-day availability and rates Plan: Independent Host / Operator / Manager You need calendar:read permission and a property ID. Choose from/to dates, up to 730 days.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	With conditions Read Guesty Pay payment records. Access You need API access, admin permission and a Guesty Pay subscription. This covers Guesty Pay payments only. Filters Choose a date range of up to one month, or use a booking confirmation code. A confirmation code cannot be combined with other filters. Details: Pro; check the requirements for the data you need.	We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.	With conditions Read payment records from a booking. Plan: Independent Host / Operator / Manager You need bookings:read permission. Include booking_payments when reading the booking. We do not know if the API can create payment links or collect money.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records.	We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.	With conditions Read refund records from a booking. Plan: Independent Host / Operator / Manager You need bookings:read permission. Include booking_refunds when reading the booking. We do not know if the API can issue refunds.
Read owner records Read property-owner records through the API.	With conditions Read owner records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm access to owner records through the API.	We do not know if the API can fetch separate owner records. Booking payout fields are not owner records.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	You can add free-text booking notes. We could not confirm tools to create custom property or guest fields.	With conditions Read or create custom booking fields. Plan: Independent Host / Operator / Manager You need the right permissions. Names must use snake_case and your assigned partner prefix. Each account can have up to 15 fields.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions List event alerts. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We do not know if the API can manage alerts. Alerts for prices and open dates are still planned.	With conditions Add, list or remove event alerts and change the signing secret. Plan: Independent Host / Operator / Manager Use the older API-key setup, separate from OAuth. Check signatures and handle alerts that arrive more than once.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need. All account API tokens share these limits. Official Marketplace partner connections are excluded. After HTTP 429, wait for the time in the Retry-after header.	We could not confirm the request limit or how the API reports too many requests.	With conditions 5 requests/second/IP; 100/minute/IP; 15/minute/property Plan: Independent Host / Operator / Manager Extra requests return HTTP 429. Save a copy of the data, then use event alerts to track changes. Avoid checking all the time.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Other API tools, including owners and payments, use different page limits.	We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters.	With conditions Use limit and cursor to read more result pages. Plan: Independent Host / Operator / Manager Properties, bookings, reviews, threads and messages use cursors. We could not confirm one maximum page size for all tools.

Compare property management software for daily work — Guesty Pro vs ResNexus vs Uplisting

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Pro: what to consider

Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.

ResNexus: what to consider

Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.

Uplisting: what to consider

Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Pro, ResNexus and Uplisting?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Pro’s inbox include a team to answer guests?

Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.

Can ResNexus show who should clean a room and when it was last cleaned?

Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.

Will Uplisting send my cleaning fee and promotions to Booking.com?

No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.

Guesty Pro vs ResNexus vs Uplisting

Overview

Guesty Pro

ResNexus

Uplisting

Compare property management software for daily work — Guesty Pro vs ResNexus vs Uplisting

Guesty Pro: what to consider

ResNexus: what to consider

Uplisting: what to consider

Common questions

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