Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Pro vs Lodgify vs ResNexus for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.
Best for: Manage bookings and cleaning in one place.
| What matters to you | ResNexusProperty management | ||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. | The price depends on your units and seasons. We could not confirm a limit for each edition. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. | This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. | Essentials Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included. Premier Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditionsBasic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. | Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Plan prices and conditionsEssentials: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. Premier: Contact the provider for a quote Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews | CapterraRating 4.8 / 5 · 431 reviews TrustpilotTrustScore 2.9 / 5 · 2 reviews GetAppRating 4.8 / 5 · 431 reviews Software AdviceRating 4.8 / 5 · 431 reviews |
| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate | Available Essentials and Premier Plan: Essentials / Premier
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| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
| The price depends on your units and seasons. We could not confirm a limit for each edition.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate | With conditions Ask for a price based on unit count and season. Plan: Essentials / Premier
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate
| With conditions ResNexus says it adds no commission to booking-site reservations. Plan: Essentials / Premier
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate | With conditions Messages, websites and locks have separate fees. Details: Optional services
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| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate | With conditions ResNexus advertises a risk-free offer and no long-term contract. Plan: Essentials / Premier
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| Available No setup fee Details: All current plans | With conditions ResNexus lists no setup fee for its property-management plans. Plan: Essentials / Premier
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| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Connect to Airbnb. Plan: Essentials / Premier
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Connect to Vrbo. Plan: Essentials / Premier
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Connect to Booking.com. Plan: Essentials / Premier
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal. |
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| We could not confirm a calendar link you can share with another service. |
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Send prices to linked booking sites. Plan: Essentials / Premier
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Send open and blocked dates to linked booking sites. Plan: Essentials / Premier
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Manage bookings from linked sites. Plan: Essentials / Premier
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Airbnb and Expedia messages in the unified inbox Details: Text & Guest Messaging service
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| Available Price and offer rules vary by booking site. Details: Connected-channel setup
| With conditions Check which details each booking-site connection shares. Plan: Essentials / Premier
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| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate | Available See bookings in a calendar or grid. Plan: Essentials / Premier
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| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | With conditions Add a booking with or without a quote. Check plan: Check which plan includes this.
| With conditions Manage phone and direct bookings. Plan: Essentials / Premier
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Drag and drop bookings to change them. Plan: Essentials / Premier
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this.
| With conditions Approved booking-site partners can cancel their own API bookings. Access: Approved Availability Exchange booking-site partners
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Block selected dates on booking sites. Plan: Essentials / Premier
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Get help moving bookings. Check plan: Check the migration service and plan.
| With conditions Older guides describe a booking import during migration. Details: Check whether your subscription includes this.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Manage guest records. Plan: Essentials / Premier
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| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this.
| We could not confirm a full booking CSV export, its fields or date limits. |
| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate
| With conditions Set different prices for selected dates. Plan: Essentials / Premier
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this.
| With conditions Set minimum stays that can expire. Plan: Essentials / Premier
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | We could not confirm this feature or what it requires. | We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate. |
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate
| With conditions Offer lower prices for longer stays. Plan: Essentials / Premier
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate
| We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book. |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter
| With conditions Adjust prices based on how full properties are and when guests book. Plan: Essentials / Premier
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this.
| With conditions Connect to PriceLabs or RoomPriceGenie. Details: External pricing connections
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| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Read Airbnb, Expedia and ResNexus messages in one inbox. Details: Text & Guest Messaging service
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| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | Available Scheduled arrival and departure messages Plan: Professional / Ultimate | With conditions Send welcome emails before arrival. Plan: Essentials / Premier
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| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | Available Send messages when booking events happen. Plan: Professional / Ultimate | With conditions Send a confirmation email when a booking is completed. Plan: Essentials / Premier
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| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| We could not confirm this feature or what it requires. | We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools. |
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | With conditions Edit confirmation email templates or design your own emails. Plan: Essentials / Premier
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| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features. |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | We could not confirm this feature or what it requires. | With conditions Connect Asksuite to answer guest questions automatically. Details: Asksuite connection
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta
| A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply. |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| We could not confirm this feature or what it requires. | Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| Available Text guests with updates and reminders. Plan: Ultimate
| With conditions Send text and picture messages. Details: Text & Guest Messaging service
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this.
| With conditions Confirmation, welcome and thank-you emails Plan: Essentials / Premier
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| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate | With conditions Pay ResNexus to build a template or custom website. Details: Website service
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| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate
| We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool. |
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| Available Use your own web address. Plan: Starter / Professional / Ultimate | We do not know if you can use your own web address. Check who buys it and what it costs to keep. |
| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate
| With conditions Use ResNexus payments or connections to PayPal and USAePay. Details: Payment processing / external connections
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate
| With conditions Older training describes scheduled payments toward the balance. Details: Check whether your subscription includes this.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate
| We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature. |
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this.
| We could not confirm built-in refund controls, partial refunds or which payment services support refunds. |
| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this.
| With conditions Use built-in contracts. Plan: Premier
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan.
| We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them. |
| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate
| With conditions No ResNexus commission on phone or direct online bookings. Plan: Essentials / Premier
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| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | Available Create tasks from bookings or set them to repeat. Plan: Ultimate | We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools. |
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| Available Let team members see their assigned tasks. Plan: Ultimate | With conditions Give cleaners access without booking or money details. Details: Premier / Housekeeping Pro
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| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | Available Step-by-step task checklists Plan: Ultimate | With conditions Edit cleaning checklists. Details: Check whether your subscription includes this.
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| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| Available Require photos for tasks. Plan: Ultimate | We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| Available Send app alerts for tasks. Plan: Ultimate | With conditions Receive mobile task alerts through Snapfix. Details: Snapfix connection
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | Available Assign repair tasks. Plan: Ultimate | With conditions Use Snapfix to manage repair work orders. Details: Snapfix connection
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate
| With conditions Use Snapfix for cleaning and repair work orders. Details: Snapfix connection
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| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | Available Send arrival details in scheduled messages. Plan: Professional / Ultimate | With conditions Write welcome emails with arrival details. Plan: Essentials / Premier
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| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate
| With conditions Guests can use a web portal for stay details and payments. Check plan: Plan access is unclear. Confirm before buying.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions Use ResNexus locks, RemoteLock or other access partners. Details: Door lock service / external connection
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions ResNexus Wi-Fi locks use a guest code based on the phone number. Details: ResNexus Wi-Fi Door Locks
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions Limit door-code access to the stay dates. Details: ResNexus Wi-Fi Door Locks
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions Send a ResNexus Wi-Fi lock code in the booking-confirmation email. Details: ResNexus Wi-Fi Door Locks
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions The advertised lock plan costs $6 per lock each month. Details: Door lock service
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| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | Available Booking reports Plan: Starter / Professional / Ultimate | With conditions View booking and booking-site reports. Plan: Essentials / Premier
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate | With conditions See booked nights and seasonal reports. Plan: Essentials / Premier
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | Available See income on owner statements. Plan: Ultimate
| With conditions See income and commission reports. Plan: Essentials / Premier
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | Available Statements with revenue, fees and expenses Plan: Ultimate | With conditions Make rental-owner statements. Plan: Premier
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| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| Available Track booking fees and property costs entered by hand. Plan: Ultimate
| We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features. |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan.
| With conditions Export data to QuickBooks or connect QuickBooks Online. Plan: Essentials / Premier
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| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| With conditions Export accounting data to QuickBooks. Plan: Essentials / Premier
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| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| Available Co-host access Plan: Starter / Professional / Ultimate | With conditions Create separate user accounts. Details: Check whether your subscription includes this.
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| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| Available Choose how much each team member can access. Plan: Ultimate | With conditions Keep cleaners from seeing booking or money details. Details: Premier / Housekeeping Pro
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| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| We could not confirm this feature or what it requires. | With conditions Choose which properties each user can access. Details: Check whether your subscription includes this.
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | Available Give owners limited access to view their reports. Plan: Ultimate
| Premier includes owner statements. We do not know if owners get their own login or see only their own properties. |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Use the iPhone or Android app. Details: Check whether your subscription includes this.
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| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Approved partners can connect software through Availability Exchange. Access: Approved Availability Exchange partners only. Each property must approve access.
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Partners need approval, certification and property permission. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this.
| We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly. |
| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| With conditions Official Zapier connection Details: Check which plan includes this.
| We could not confirm a ResNexus app in Zapier. |
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| With conditions Export guest lists and send financial data to QuickBooks. Details: Check whether your subscription includes this.
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| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Get personal setup help. Plan: Starter / Professional / Ultimate | With conditions Get help setting up booking-site connections. Plan: Essentials / Premier
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| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan.
| With conditions Import guest details from another system. Details: Check whether your subscription includes this.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Public Lodgify Help Center Details: Public; no plan required to read | With conditions Use help inside your account. Plan: Essentials / Premier
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| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | Available Contact a person by email. Plan: Starter / Professional / Ultimate | With conditions Email support Plan: Essentials / Premier
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | Available Live chat support Plan: Ultimate | We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help. |
| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | Available Contact support by phone. Plan: Professional / Ultimate | With conditions Call support during its service hours. Plan: Essentials / Premier
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| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | Available v1, v2 Details: Check that your plan lets you connect your own software. | The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| Available X-ApiKey header Details: API access conditions apply
| With conditions HTTP Basic authentication Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
| With conditions Read approved businesses and their rooms or units. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software.
| With conditions Read bookings with GetReservationDetails. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software.
| With conditions Create bookings with AddReservation. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software.
| With conditions Change bookings made by your partner connection. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software.
| We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records. |
| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software.
| We could not confirm a way to read messages through the API. |
| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software.
| We could not confirm a way to send messages through the API. |
| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software.
| With conditions Read daily prices and currency with GetCalendar. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software.
| With conditions Set prices for groups of units. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions GET /v2/availability Details: Check that your plan lets you connect your own software.
| With conditions Read open dates and available unit counts. Access: Approved Availability Exchange partners only. Each property must approve access.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software.
| We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records. |
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software.
| We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records. |
| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | We could not confirm access to owner records through the API. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | You can add free-text booking notes. We could not confirm tools to create custom property or guest fields. |
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software.
| We do not know if the API can manage alerts. Alerts for prices and open dates are still planned. |
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan.
| We could not confirm the request limit or how the API reports too many requests. |
| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software.
| We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters. |
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.
Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.
Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.