Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Pro vs Hostex vs Hostfully Property Management Platform for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.
Best for: Manage calendars, messages and tasks in one place.
Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.
Best for: Keeping booking work, staff tasks and owner reports in one system.
| What matters to you | HostexProperty management | ||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium. | Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans. | Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Basic Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra. Pro Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on. Premium Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy. | Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Plan prices and conditionsBasic: USD 7.3 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Pro: USD 10.4 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Premium: USD 15.7 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. To buy Premium, contact sales. The amount comes from the public calculator. | Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditionsGrowth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote. |
| Limits and requirements |
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| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Basic; Pro; Premium Plan: Basic (up to 2 properties), Pro and Premium | Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| Available Basic covers up to 2 properties. Use Pro or Premium for more. Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| Available Per property per month; monthly or yearly plan Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| Available Hostex says it charges no booking fee. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| With conditions Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts. Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies
| Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise |
| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available 15-day free trial; no card needed Plan: Basic (up to 2 properties), Pro and Premium | Available No free trial; free demo Plan: Growth / Pro / Enterprise |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| Setup help is included. We could not confirm whether all setup services are free. | Setup help is listed. We could not confirm its fee or whether it is free. |
| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| Available Connect directly to Airbnb. Plan: Basic (up to 2 properties), Pro and Premium | Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| Available Connect directly to Vrbo. Plan: Pro and Premium | Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| Available Connect directly to Booking.com. Plan: Basic (up to 2 properties), Pro and Premium | Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| With conditions Import booked dates from an outside calendar. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | With conditions Share your Hostex calendar link with another booking site. Plan: Basic (up to 2 properties), Pro and Premium
| Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| With conditions Send prices and minimum stays to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium
| Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| With conditions Send open and blocked dates to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium
| Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| With conditions Import bookings, changes and cancellations from linked sites. Plan: Basic (up to 2 properties), Pro and Premium
| Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| With conditions One inbox for Airbnb, Booking.com, Vrbo and direct bookings Plan: Basic (up to 2 properties), Pro and Premium
| Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| With conditions Outside calendars refresh twice an hour and do not include booking details. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | Available See listings in one calendar. Link related properties and rooms. Plan: Basic (up to 2 properties), Pro and Premium | Available Central calendar Plan: Growth / Pro / Enterprise |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | Available Add manual bookings to the calendar. Plan: Basic (up to 2 properties), Pro and Premium | Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| Available Move existing bookings between properties Plan: Basic (up to 2 properties), Pro and Premium | Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Import cancellations from booking sites, or cancel direct bookings. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | Available Open or block dates in the shared calendar. Plan: Basic (up to 2 properties), Pro and Premium | Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Import bookings from linked sites. Past-booking limits vary. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | Available View guest records and booking details. Filter by booking site. Details: Check which plan includes this. | Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | You can export statistics and transactions. We could not confirm a full booking-record export or its file format. | Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| Available Set prices for several dates, properties and booking sites at once. Plan: Basic (up to 2 properties), Pro and Premium | Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| Available Set minimum stays and how far ahead guests can book. Plan: Basic (up to 2 properties), Pro and Premium | Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | Available Adjust minimum-stay rules for gaps between bookings Details: Check which plan includes this. | With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Set Airbnb discounts for weekly, monthly or other stay lengths. Details: Check which plan includes this.
| With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| With conditions Set Airbnb last-minute discounts. Hostex also has same-day price rules. Details: Check which plan includes this.
| With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| With conditions Use PriceLabs to adjust prices based on market demand. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions Use PriceLabs prices and minimum stays. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Read booking-site and direct-booking messages in one inbox. Plan: Basic (up to 2 properties), Pro and Premium | Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | With conditions Schedule messages around check-in and check-out. Plan: Basic (up to 2 properties), Pro and Premium
| Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | Available Messages triggered by bookings, changes and cancellations Plan: Basic (up to 2 properties), Pro and Premium | Available Message triggers Plan: Growth / Pro / Enterprise |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| Available Set rules that send messages based on booking details. Details: Check which plan includes this.
| Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | Available Save answers and message templates that fill in booking details. Plan: Basic (up to 2 properties), Pro and Premium | Available Message templates Plan: Growth / Pro / Enterprise |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| With conditions HostGPT writes drafts for you to review. Plan: Basic (up to 2 properties), Pro and Premium
| Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | With conditions HostGPT can send replies for you. Plan: Basic (up to 2 properties), Pro and Premium
| Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| With conditions Choose draft-only mode to review replies before sending. Plan: Basic (up to 2 properties), Pro and Premium
| Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| Available Automatic guest message translation Plan: Pro and Premium | Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| With conditions Text guests to collect booking charges. Details: Check which plan includes this.
| Available Send text messages. Plan: Growth / Pro / Enterprise |
| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| Available Forward messages to guests by email Plan: Basic (up to 2 properties), Pro and Premium | Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Build a booking website with templates, taxes, rate plans and search settings. Plan: Basic (up to 2 properties), Pro and Premium | Available Direct booking site Plan: Growth / Pro / Enterprise |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| Available Put a booking form or calendar on your existing website. Plan: Pro and Premium | Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| Available Use your own web address for your booking site. Plan: Pro and Premium | Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Take direct-booking payments with Stripe or PayPal. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| With conditions Set one-time, weekly, monthly or custom repeating booking charges. Details: Check which plan includes this.
| Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| With conditions Hold a deposit through Stripe. Release it yourself or automatically. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| With conditions Refund some or all of an online direct-booking payment. Details: Check which plan includes this.
| With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| We could not confirm built-in tools to create, sign or collect rental agreements. | Available Digital signatures Plan: Growth / Pro / Enterprise |
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Collect guest IDs through the portal or connect an outside screening service. Details: Check which plan includes this.
| With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| With conditions Hostex says it charges no commission on direct bookings. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise
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| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | Available Create cleaning and repair tasks when booking events happen. Plan: Pro and Premium | Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| Available Invite cleaners to use the app for their assigned tasks. Plan: Basic (up to 2 properties), Pro and Premium | Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | Available Give cleaners a checklist to mark as done. Plan: Basic (up to 2 properties), Pro and Premium | Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| With conditions Cleaners can send photos or written updates when finishing tasks. Plan: Basic (up to 2 properties), Pro and Premium
| You can add photos to task cards. We could not confirm a rule that requires a photo before completion. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| With conditions Send alerts by app or email. Text alerts depend on the plan. Plan: Basic (up to 2 properties), Pro and Premium
| Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | Available Create, assign and track repair tasks. Details: Check which plan includes this.
| Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| With conditions Connect to Turno and choose which properties to share. Details: Check which plan includes this.
| Available Turno connection Plan: Growth / Pro / Enterprise |
| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | With conditions Send check-in guides and door codes for each booking. Plan: Pro and Premium
| Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | With conditions Guests use a phone web page for arrival details, ID checks and deposits. Plan: Pro and Premium
| With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Basic connects to TTlock. Pro and Premium support more lock brands. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| With conditions Make a unique booking code 3 days before check-in. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| With conditions Door codes work from check-in until check-out. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| With conditions Send codes in automatic messages or check-in guides. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions Hostex says it adds no fee for smart-device connections. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on
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| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | Available See booking income and costs by property or booking site. Plan: Basic (up to 2 properties), Pro and Premium | Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | Available See booked nights, average nightly prices and income per available night. Plan: Basic (up to 2 properties), Pro and Premium
| Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | With conditions See income and costs, with monthly reports on Pro and Premium. Plan: Pro and Premium
| Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise |
| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | Available Make monthly PDF owner reports with your fee and category settings. Plan: Pro and Premium | Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise
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| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| Available Record income and costs and link them to bookings. Plan: Basic (up to 2 properties), Pro and Premium | Available Expense management Plan: Growth / Pro / Enterprise |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| With conditions Send bookings and transactions to Clearing. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms.
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| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download statistics as spreadsheets and transactions or monthly reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium
| Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| With conditions Create team accounts and assign roles. Plan: Basic (up to 2 properties), Pro and Premium
| Available Team roles Plan: Growth / Pro / Enterprise |
| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| With conditions Choose who can use pricing, calendars and messages. Plan: Basic (up to 2 properties), Pro and Premium
| Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise. |
| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| With conditions Choose which properties and rooms each team member can access. Plan: Basic (up to 2 properties), Pro and Premium
| Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | Available Give owners accounts that show only their own listings. Details: Check which plan includes this.
| Available Owner portal Plan: Growth / Pro / Enterprise |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | Available Use the iPhone or Android app for calendars, bookings, messages and tasks. Plan: Basic (up to 2 properties), Pro and Premium | Available Mobile app Plan: Growth / Pro / Enterprise |
| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | With conditions Connect your own software to manage properties and bookings. Plan: Pro and Premium
| With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions Create a Hostex access token to connect software. Plan: Pro and Premium
| With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Send booking, message, calendar and review alerts to connected software. Plan: Pro and Premium
| With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one. | With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| With conditions Download statistics spreadsheets and income or cost reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium
| With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on
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| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Get guided setup help. Premium adds priority setup services. Plan: Basic (up to 2 properties), Pro and Premium | Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise |
| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Move booking-site connections, with some details entered again by hand. Details: Check which plan includes this.
| With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Public searchable help center and API reference Plan: Basic (up to 2 properties), Pro and Premium | Available Help center and Hostfully University Plan: Growth / Pro / Enterprise |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | Available Email support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium | Available 24/7 email support Plan: Growth / Pro / Enterprise |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | Available Live-chat support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium | Available 24/7 chat support Plan: Growth / Pro / Enterprise |
| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | We could not confirm phone support. Hostex lists email and chat. | We could not confirm phone support. Email, chat and some paid-plan video calls are listed. |
| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | With conditions OpenAPI schema 3.0.0; Hostex API /v3 server Plan: Pro and Premium
| With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| With conditions Hostex-Access-Token API key in request header Plan: Pro and Premium
| With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions GET /properties retrieves property records Plan: Pro and Premium
| With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions Read bookings with filters. Plan: Pro and Premium
| With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions Create direct bookings. Plan: Pro and Premium
| With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions Change stay details. Plan: Pro and Premium
| With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions Read guest details from bookings. Plan: Pro and Premium
| With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on
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| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We could not confirm updates to separate guest records. Booking contact fields can be changed.
| We could not confirm changes to a guest record on its own. You can change guestInformation on a lead. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions GET /conversations and conversation details retrieve messages Plan: Pro and Premium
| With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions POST /conversations/{conversation_id} sends a message Plan: Pro and Premium
| With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Read prices for selected dates. Plan: Pro and Premium
| With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Send prices for selected dates to booking sites. Plan: Pro and Premium
| With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions Read open and blocked dates for properties. Plan: Pro and Premium
| With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on
|
| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand. | With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on
|
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it. | With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on
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| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| We could not confirm access to owner records through the API. | With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| With conditions Read or change custom fields on bookings. Plan: Pro and Premium
| With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions GET/POST /webhooks; PATCH/DELETE individual webhook Plan: Pro and Premium
| With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions Request limits return error_code 429 inside HTTP 200, with Retry-After. Plan: Pro and Premium
| With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Read bookings in batches with offset and limit. Each batch has at most 100 records. Plan: Pro and Premium
| With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.
Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.
Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.