Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Guesty Pro vs Host Tools vs Hostex
Compare Guesty Pro vs Host Tools vs Hostex for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
Host Tools
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
Hostex
Combine booking calendars, guest messages, tasks and direct-booking tools across several plans.
Best for: Manage calendars, messages and tasks in one place.
Showing all 110 detailed properties.
| What matters to you |  Guesty ProProperty management |  Host ToolsProperty management |  HostexProperty management |
|---|---|---|---|
| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. | Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. | Hostex combines channel/calendar management, guest messaging, tasks and direct-booking tools, with Basic, Pro and Premium plans. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account. | Basic Up to 2 properties and 2 team roles, with a TTlock smart-lock connection. Task alerts by SMS cost extra. Pro Adds Vrbo, guest guidebooks, automated cleaning, Open API and owner reports. SMS task notifications are an add-on. Premium Includes Pro, plus custom connections and priority setup. The calculator lists prices, but you must contact sales to buy. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditionsMessaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote. | Basic plan · USD 7.30Monthly billing selection · Monthly plan total.Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Plan prices and conditionsBasic: USD 7.3 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Pro: USD 10.4 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. Premium: USD 15.7 Monthly plan total. Ask how tax applies. Payment fees, provider fees and charges for use may cost extra. To buy Premium, contact sales. The amount comes from the public calculator. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews | CapterraRating 4.9 / 5 · 23 reviews TrustpilotTrustScore 4.7 / 5 · 258 reviews G2Rating 3.3 / 5 · 2 reviews GetAppRating 4.9 / 5 · 23 reviews Software AdviceRating 4.9 / 5 · 23 reviews |
| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise | Available Basic; Pro; Premium Plan: Basic (up to 2 properties), Pro and Premium |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise
| Available Basic covers up to 2 properties. Use Pro or Premium for more. Basic supports up to 2 properties. We could not confirm a maximum for Pro or Premium. Plan: Basic (up to 2 properties), Pro and Premium
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro
| Available Per property per month; monthly or yearly plan Plan: Basic (up to 2 properties), Pro and Premium
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| Available Hostex says it charges no booking fee. Plan: Basic (up to 2 properties), Pro and Premium
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks
| With conditions Extra HostGPT replies cost more. Basic and Pro also charge extra for task text alerts. Details: Basic / Pro: task text alerts; all plans: extra HostGPT replies
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| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available Fourteen-day trial without a card Plan: Messaging / Pro | Available 15-day free trial; no card needed Plan: Basic (up to 2 properties), Pro and Premium |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| Available Personalized setup and migration are free Plan: Messaging / Pro | Setup help is included. We could not confirm whether all setup services are free. |
| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| With conditions Direct Airbnb connection Plan: Messaging / Pro
| Available Connect directly to Airbnb. Plan: Basic (up to 2 properties), Pro and Premium |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| With conditions Direct Vrbo connection Plan: Messaging / Pro
| Available Connect directly to Vrbo. Plan: Pro and Premium |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| With conditions Direct Booking.com connection Plan: Messaging / Pro
| Available Connect directly to Booking.com. Plan: Basic (up to 2 properties), Pro and Premium |
| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| With conditions Import bookings from an outside calendar. Plan: Pro
| With conditions Import booked dates from an outside calendar. Plan: Basic (up to 2 properties), Pro and Premium
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | With conditions Share your calendar through an iCal link. Details: Check which plan includes this.
| With conditions Share your Hostex calendar link with another booking site. Plan: Basic (up to 2 properties), Pro and Premium
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| With conditions Send calendar prices to linked booking sites. Plan: Pro
| With conditions Send prices and minimum stays to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| Available Direct bookings update open and blocked dates on linked sites. Plan: Pro | With conditions Send open and blocked dates to linked booking sites. Plan: Basic (up to 2 properties), Pro and Premium
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| With conditions Bring bookings from linked sites into one calendar. Plan: Pro
| With conditions Import bookings, changes and cancellations from linked sites. Plan: Basic (up to 2 properties), Pro and Premium
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro | With conditions One inbox for Airbnb, Booking.com, Vrbo and direct bookings Plan: Basic (up to 2 properties), Pro and Premium
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro
| With conditions Outside calendars refresh twice an hour and do not include booking details. Plan: Basic (up to 2 properties), Pro and Premium
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| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | Available See bookings from different sites in one calendar. Plan: Pro | Available See listings in one calendar. Link related properties and rooms. Plan: Basic (up to 2 properties), Pro and Premium |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | Available Create a reservation by selecting calendar dates Plan: Pro | Available Add manual bookings to the calendar. Plan: Basic (up to 2 properties), Pro and Premium |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| With conditions Change check-in and check-out times on the website or phone app. Plan: Pro
| Available Move existing bookings between properties Plan: Basic (up to 2 properties), Pro and Premium |
| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro
| With conditions Import cancellations from booking sites, or cancel direct bookings. Plan: Basic (up to 2 properties), Pro and Premium
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | With conditions Block one day or a range of dates. Plan: Pro
| Available Open or block dates in the shared calendar. Plan: Basic (up to 2 properties), Pro and Premium |
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro
| With conditions Import bookings from linked sites. Past-booking limits vary. Plan: Basic (up to 2 properties), Pro and Premium
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro
| Available View guest records and booking details. Filter by booking site. Details: Check which plan includes this. |
| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this.
| You can export statistics and transactions. We could not confirm a full booking-record export or its file format. |
| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| Available Set price rules for seasons or selected dates. Plan: Pro | Available Set prices for several dates, properties and booking sites at once. Plan: Basic (up to 2 properties), Pro and Premium |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| With conditions Set the fewest nights guests can book. Plan: Pro
| Available Set minimum stays and how far ahead guests can book. Plan: Basic (up to 2 properties), Pro and Premium |
| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | Available Adjust prices for gaps between bookings. Plan: Pro | Available Adjust minimum-stay rules for gaps between bookings Details: Check which plan includes this. |
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro
| With conditions Set Airbnb discounts for weekly, monthly or other stay lengths. Details: Check which plan includes this.
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| Available Lower prices as the arrival date gets closer. Plan: Pro | With conditions Set Airbnb last-minute discounts. Hostex also has same-day price rules. Details: Check which plan includes this.
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| Not supported Built-in price rules do not follow market demand. Plan: Pro
| With conditions Use PriceLabs to adjust prices based on market demand. Plan: Basic (up to 2 properties), Pro and Premium
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs
| With conditions Use PriceLabs prices and minimum stays. Plan: Basic (up to 2 properties), Pro and Premium
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| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro | Available Read booking-site and direct-booking messages in one inbox. Plan: Basic (up to 2 properties), Pro and Premium |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro | With conditions Schedule messages around check-in and check-out. Plan: Basic (up to 2 properties), Pro and Premium
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| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro | Available Messages triggered by bookings, changes and cancellations Plan: Basic (up to 2 properties), Pro and Premium |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro
| Available Set rules that send messages based on booking details. Details: Check which plan includes this.
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro | Available Save answers and message templates that fill in booking details. Plan: Basic (up to 2 properties), Pro and Premium |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| With conditions AI writes drafts for you to check and edit. Plan: Pro
| With conditions HostGPT writes drafts for you to review. Plan: Basic (up to 2 properties), Pro and Premium
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | With conditions AI can send replies when it is confident enough. Plan: Pro
| With conditions HostGPT can send replies for you. Plan: Basic (up to 2 properties), Pro and Premium
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| With conditions Choose draft-only mode to review replies before sending. Plan: Pro
| With conditions Choose draft-only mode to review replies before sending. Plan: Basic (up to 2 properties), Pro and Premium
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro
| Available Automatic guest message translation Plan: Pro and Premium |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro
| With conditions Text guests to collect booking charges. Details: Check which plan includes this.
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro
| Available Forward messages to guests by email Plan: Basic (up to 2 properties), Pro and Premium |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Build a branded website for one listing, a group or all your listings. Plan: Pro | Available Build a booking website with templates, taxes, rate plans and search settings. Plan: Basic (up to 2 properties), Pro and Premium |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| With conditions Link your website to a booking checkout page. Plan: Pro
| Available Put a booking form or calendar on your existing website. Plan: Pro and Premium |
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| With conditions Use your own web address for direct bookings. Plan: Pro
| Available Use your own web address for your booking site. Plan: Pro and Premium |
| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro
| With conditions Take direct-booking payments with Stripe or PayPal. Plan: Basic (up to 2 properties), Pro and Premium
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| With conditions Stripe takes full payment when the guest books. Plan: Pro
| With conditions Set one-time, weekly, monthly or custom repeating booking charges. Details: Check which plan includes this.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| We could not confirm a built-in tool to hold and release refundable deposits. | With conditions Hold a deposit through Stripe. Release it yourself or automatically. Plan: Basic (up to 2 properties), Pro and Premium
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments. | With conditions Refund some or all of an online direct-booking payment. Details: Check which plan includes this.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| With conditions Require guests to sign a PDF before booking directly. Plan: Pro
| We could not confirm built-in tools to create, sign or collect rental agreements. |
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Require a government photo-ID check before a direct booking. Plan: Pro
| With conditions Collect guest IDs through the portal or connect an outside screening service. Details: Check which plan includes this.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| With conditions Hostex says it charges no commission on direct bookings. Plan: Basic (up to 2 properties), Pro and Premium
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| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this.
| Available Create cleaning and repair tasks when booking events happen. Plan: Pro and Premium |
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| With conditions Invite cleaners to see basic booking details. Plan: Pro
| Available Invite cleaners to use the app for their assigned tasks. Plan: Basic (up to 2 properties), Pro and Premium |
| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them. | Available Give cleaners a checklist to mark as done. Plan: Basic (up to 2 properties), Pro and Premium |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| We could not confirm required cleaning photos. ID photo uploads are a different feature. | With conditions Cleaners can send photos or written updates when finishing tasks. Plan: Basic (up to 2 properties), Pro and Premium
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| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro
| With conditions Send alerts by app or email. Text alerts depend on the plan. Plan: Basic (up to 2 properties), Pro and Premium
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | We could not confirm a tool to create, assign and track repair jobs. | Available Create, assign and track repair tasks. Details: Check which plan includes this.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this.
| With conditions Connect to Turno and choose which properties to share. Details: Check which plan includes this.
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| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | With conditions Send arrival details in automatic messages. Plan: Messaging / Pro
| With conditions Send check-in guides and door codes for each booking. Plan: Pro and Premium
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| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools. | With conditions Guests use a phone web page for arrival details, ID checks and deposits. Plan: Pro and Premium
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks
| With conditions Basic connects to TTlock. Pro and Premium support more lock brands. Plan: Basic (up to 2 properties), Pro and Premium
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| With conditions Make a new door code for each guest. Details: Pro + smart locks
| With conditions Make a unique booking code 3 days before check-in. Plan: Basic (up to 2 properties), Pro and Premium
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks
| With conditions Door codes work from check-in until check-out. Plan: Basic (up to 2 properties), Pro and Premium
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks
| With conditions Send codes in automatic messages or check-in guides. Plan: Basic (up to 2 properties), Pro and Premium
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions USD3 per connected lock each month. Details: Pro + smart locks
| With conditions Hostex says it adds no fee for smart-device connections. Plan: Basic (up to 2 properties), Pro and Premium
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| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this.
| Available See booking income and costs by property or booking site. Plan: Basic (up to 2 properties), Pro and Premium |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | With conditions See how often your properties are booked. Details: Check which plan includes this.
| Available See booked nights, average nightly prices and income per available night. Plan: Basic (up to 2 properties), Pro and Premium
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this.
| With conditions See income and costs, with monthly reports on Pro and Premium. Plan: Pro and Premium
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | We could not confirm owner statements. Owner access to booking finances is a different feature. | Available Make monthly PDF owner reports with your fee and category settings. Plan: Pro and Premium |
| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| We could not confirm a tool to enter and track expenses. | Available Record income and costs and link them to bookings. Plan: Basic (up to 2 properties), Pro and Premium |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| We could not confirm a supported connection to an accounting service. | With conditions Send bookings and transactions to Clearing. Plan: Basic (up to 2 properties), Pro and Premium
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| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download booking reports as CSV files. Details: Check which plan includes this.
| With conditions Download statistics as spreadsheets and transactions or monthly reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium
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| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro | With conditions Create team accounts and assign roles. Plan: Basic (up to 2 properties), Pro and Premium
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| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| With conditions Roles control what each user can view or change. Plan: Pro
| With conditions Choose who can use pricing, calendars and messages. Plan: Basic (up to 2 properties), Pro and Premium
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| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| Available Give users access to selected listing groups. A group can have one listing. Plan: Pro | With conditions Choose which properties and rooms each team member can access. Plan: Basic (up to 2 properties), Pro and Premium
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro
| Available Give owners accounts that show only their own listings. Details: Check which plan includes this.
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | Available iPhone and Android apps with alerts. Plan: Messaging / Pro | Available Use the iPhone or Android app for calendars, bookings, messages and tasks. Plan: Basic (up to 2 properties), Pro and Premium |
| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | With conditions Connect your own software through the API. Details: Check which plan includes API access.
| With conditions Connect your own software to manage properties and bookings. Plan: Pro and Premium
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access.
| With conditions Create a Hostex access token to connect software. Plan: Pro and Premium
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this.
| With conditions Send booking, message, calendar and review alerts to connected software. Plan: Pro and Premium
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this.
| We could not confirm an official Hostex app or supported link in Zapier. API access alone does not confirm one. |
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this.
| With conditions Download statistics spreadsheets and income or cost reports as CSV files. Plan: Basic (up to 2 properties), Pro and Premium
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| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Free personalized setup Plan: Messaging / Pro | Available Get guided setup help. Premium adds priority setup services. Plan: Basic (up to 2 properties), Pro and Premium |
| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro
| With conditions Move booking-site connections, with some details entered again by hand. Details: Check which plan includes this.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Public searchable help center Details: Public guides | Available Public searchable help center and API reference Plan: Basic (up to 2 properties), Pro and Premium |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | With conditions Contact support by email. Details: Public contact
| Available Email support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | We could not confirm live chat with a person. The help center has a Fin bot. | Available Live-chat support advertised on all plans Plan: Basic (up to 2 properties), Pro and Premium |
| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | We could not confirm general phone support. Setup and migration calls are separate services. | We could not confirm phone support. Hostex lists email and chat. |
| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software. | With conditions OpenAPI schema 3.0.0; Hostex API /v3 server Plan: Pro and Premium
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| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software.
| With conditions Hostex-Access-Token API key in request header Plan: Pro and Premium
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software.
| With conditions GET /properties retrieves property records Plan: Pro and Premium
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software.
| With conditions Read bookings with filters. Plan: Pro and Premium
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software.
| With conditions Create direct bookings. Plan: Pro and Premium
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software.
| With conditions Change stay details. Plan: Pro and Premium
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software.
| With conditions Read guest details from bookings. Plan: Pro and Premium
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| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We could not confirm updates to separate guest records. Booking contact changes are a different function. | We could not confirm updates to separate guest records. Booking contact fields can be changed.
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| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software.
| With conditions GET /conversations and conversation details retrieve messages Plan: Pro and Premium
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software.
| With conditions POST /conversations/{conversation_id} sends a message Plan: Pro and Premium
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software.
| With conditions Read prices for selected dates. Plan: Pro and Premium
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software.
| With conditions Send prices for selected dates to booking sites. Plan: Pro and Premium
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software.
| With conditions Read open and blocked dates for properties. Plan: Pro and Premium
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it. | We could not confirm access to payment-provider records. GET /transactions lists income and costs, including entries added by hand. |
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | We could not confirm access to refund records. | We could not confirm access to refund records. The transaction ledger and in-app refunds do not confirm it. |
| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| We could not confirm access to separate owner records. | We could not confirm access to owner records through the API. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| We could not confirm tools to add your own custom fields. | With conditions Read or change custom fields on bookings. Plan: Pro and Premium
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software.
| With conditions GET/POST /webhooks; PATCH/DELETE individual webhook Plan: Pro and Premium
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software.
| With conditions Request limits return error_code 429 inside HTTP 200, with Retry-After. Plan: Pro and Premium
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software.
| With conditions Read bookings in batches with offset and limit. Each batch has at most 100 records. Plan: Pro and Premium
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Compare property management software for daily work — Guesty Pro vs Host Tools vs Hostex
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Guesty Pro: what to consider
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Host Tools: what to consider
Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.
Hostex: what to consider
Check the tier for each job. Vrbo, Open API and automatic cleaning need Pro or Premium. Calendar links mark booked dates. They do not carry full booking records, so check what your team will receive. Read the Hostex profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Guesty Pro, Host Tools and Hostex?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Does Guesty Pro’s inbox include a team to answer guests?
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
Where should I block owner stays when Host Tools syncs availability?
Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.
Does Hostex Basic create cleaning tasks automatically?
No. The plan table puts automatic cleaning tasks in Pro and Premium, not Basic. Basic task management is a different tool. If you want bookings to create cleaning work, check that your plan includes that step.