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Guesty Lite vs ResNexus vs Uplisting

Comparing

Compare Guesty Lite vs ResNexus vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

ResNexus

Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.

Best for: Manage bookings and cleaning in one place.

Uplisting

Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.

Best for: Combining a shared booking calendar with guest messages and direct bookings.

Compare features by plan.

Showing all 110 detailed properties.
Guesty Lite versus ResNexus versus Uplisting: features, plans and limits.
What matters to youGuesty Lite
4.6 / 5Out of 2,185 reviews
Property management
ResNexus
4.8 / 5Out of 433 reviews
Property management
Uplisting
4.1 / 5Out of 307 reviews
Property management
Score
Score92
STRCompare scoring
Score50
STRCompare scoring
Score86
STRCompare scoring
At a glance / Prices for your properties
PropertiesGuesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.The price depends on your units and seasons. We could not confirm a limit for each edition.Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.
OverviewGuesty Lite combines booking-site tools, messages, a shared calendar and tasks.This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it.Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules.
Plans and add-ons
Guesty Lite

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

PriceOptimizer · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

LocksManager · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

Essentials

Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included.

Premier

Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra.

Independent Host

Up to four properties. Core channel and guest messaging tools; selected modules cost extra.

Operator

Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan.

Manager

Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote.

1-property price for your selection
Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit.
Plan prices and conditions

Standard Lite: Price not confirmed

Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit.

LiteOptimizer: Price not confirmed

The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.

Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.
Plan prices and conditions

Essentials: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Premier: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed.
Plan prices and conditions

Independent Host: USD 51

1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Operator: USD 114

1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Manager: USD 264

1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.

Limits and requirements
  • Lite does not include the public developer API. Approved partner connections are separate.
  • Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.
  • We could not confirm the full plan price, maximum property count or yearly discount for your properties.
  • Messaging is a separate service. Its shared inbox names Airbnb, Expedia and ResNexus. We do not know if every online booking site has the same message features.
  • Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal is not confirmed.
  • Availability Exchange lets only travel site partners write booking data. Only partners for managing revenue can write rates. GetReservationDetails replaces the older GetReservation reporting function. The older function is due to retire in 2027.
  • Independent Host supports up to four properties. The other plans are marketed for any property count, but the USD calculator switches to a custom quote at 41 properties.
  • Imported iCal bookings are read-only and do not support automated messaging, identity checks, rental agreements or deposits.
  • Payment schedules work with supported direct, Vrbo and Google bookings. They do not cover all booking sites. Payment service fees are separate.
  • Built-in task checklists and required task photos are not confirmed.
Review sources
TrustpilotTrustScore 4.6 / 5 · 2,049 reviews
G2Rating 4.6 / 5 · 136 reviews
CapterraRating 4.8 / 5 · 431 reviews
TrustpilotTrustScore 2.9 / 5 · 2 reviews
GetAppRating 4.8 / 5 · 431 reviews
Software AdviceRating 4.8 / 5 · 431 reviews
CapterraRating 4.7 / 5 · 129 reviews
TrustpilotTrustScore 3.7 / 5 · 178 reviews
GetAppRating 4.7 / 5 · 129 reviews
Software AdviceRating 4.7 / 5 · 129 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Guesty Lite

Plan: Lite

Available

Essentials and Premier

Plan: Essentials / Premier

  • Premier adds advanced cleaning tools and owner statements. Check extra service fees.
Available

Independent Host; Operator; Manager

Plan: Independent Host / Operator / Manager

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

  • We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.

The price depends on your units and seasons. We could not confirm a limit for each edition.

  • We could not confirm a maximum unit count for either plan. Prices depend on units and season.
Available

Independent Host: up to 4 properties. Other plans have no property limit.

Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.

Plan: Independent Host / Operator / Manager

How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

With conditions

Pay per listing, monthly or yearly. Optimizer adds a booking fee.

Plan: Lite

  • Listed rates are starting prices. Ask for your account’s total.
With conditions

Ask for a price based on unit count and season.

Plan: Essentials / Premier

  • We could not confirm a full account price for your selected properties.
With conditions

Pay the plan minimum or the total property fees, whichever is higher.

Plan: Independent Host / Operator / Manager

  • Prices depend on currency and property count. Pay As You Go is another option.
Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Lite Optimizer adds 1% per booking.

Plan: Lite

  • This fee applies to Lite Optimizer. It is not confirmed for every Lite option.
With conditions

ResNexus says it adds no commission to booking-site reservations.

Plan: Essentials / Premier

  • Booking-site commissions and payment fees still apply.
With conditions

Pay As You Go: 3% on Independent Host or 1.5% on Operator.

Plan: Independent Host / Operator / Manager

  • Pay As You Go is limited to 10 properties. Monthly plans are a separate option.
Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

PriceOptimizer, LocksManager and Damage Protection add-ons

Plan: Lite

  • Ask about add-on prices and fees for each transaction.
With conditions

Messages, websites and locks have separate fees.

Details: Optional services

  • Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.
With conditions

Some client, website, ID and AI tools cost extra.

Plan: Independent Host / Operator / Manager

  • What is included depends on your plan. Smart Locks and Protect cost extra on Independent Host. Add-on prices are shown in pounds; ask for US dollar prices.
Trial

Trial length and rules. A demo is different from a free trial.

Available

14-day free trial; no credit card or commitment

Plan: Lite

With conditions

ResNexus advertises a risk-free offer and no long-term contract.

Plan: Essentials / Premier

  • Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.
Available

14-day trial; no card required

Plan: Independent Host / Operator / Manager

Setup fees

One-time setup fees. A missing price does not mean setup is free.

We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.

With conditions

ResNexus lists no setup fee for its property-management plans.

Plan: Essentials / Premier

  • Building a website can have separate setup and monthly hosting fees.

A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list.

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

With conditions

Connect to Airbnb.

Plan: Lite

With conditions

Connect to Airbnb.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Available

Connect to Airbnb.

Plan: Independent Host / Operator / Manager

Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

With conditions

Connect to Vrbo.

Plan: Lite

With conditions

Connect to Vrbo.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Available

Connect to Vrbo.

Plan: Independent Host / Operator / Manager

Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

With conditions

Connect to Booking.com.

Plan: Lite

With conditions

Connect to Booking.com.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Available

Connect to Booking.com.

Plan: Independent Host / Operator / Manager

  • Set up Booking.com cleaning fees and promotions in its extranet. Only the mapped rate plan syncs by default, and inquiries do not sync.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import outside calendars as date blocks.

Check plan: Lite includes iCal; confirm this import tool.

  • Up to 10 calendar feeds per listing.
  • Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.

We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal.

With conditions

Import bookings from an outside calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share current and future bookings and blocked dates.

Check plan: Lite includes iCal; confirm calendar export.

We could not confirm a calendar link you can share with another service.

With conditions

Share bookings with an outside calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Share prices with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

Send prices to linked booking sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
With conditions

Share prices with linked booking sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Share open and blocked dates with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

Send open and blocked dates to linked booking sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
With conditions

Share open and blocked dates with linked sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Sync bookings from linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

Manage bookings from linked sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
With conditions

Sync bookings from linked sites.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Setup differs by booking site.
Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

Airbnb, Vrbo and Booking.com message threads

Plan: Lite

  • Email, text and WhatsApp may need extra accounts or fees. Check each service.
With conditions

Airbnb and Expedia messages in the unified inbox

Details: Text & Guest Messaging service

  • The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.
With conditions

Airbnb, Booking.com, Vrbo and direct-booking inbox

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Email and SMS also supported. WhatsApp is described as in development, not available.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

iCal updates usually arrive within one hour.

Check plan: Lite includes iCal; confirm these limits.

  • Use either iCal or a direct link for the same calendar. Using both can duplicate dates.
  • Imported entries block dates. You cannot edit them as guest bookings.
With conditions

Check which details each booking-site connection shares.

Plan: Essentials / Premier

  • ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.
With conditions

Imported calendar bookings have fewer tools.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • iCal refresh times depend on the platform. Edit prices and dates in the source tool. Imported iCal bookings do not support messages, identity checks, agreements or deposits.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Lite

Available

See bookings in a calendar or grid.

Plan: Essentials / Premier

  • ResNexus advertises drag-and-drop booking and price changes.
With conditions

See all your properties in one calendar.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Shows Airbnb, Booking.com, Vrbo and direct bookings.
Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add bookings yourself.

Plan: Lite

With conditions

Manage phone and direct bookings.

Plan: Essentials / Premier

  • Phone bookings can sit alongside direct online and booking-site reservations.
With conditions

Create confirmed or pending bookings on the calendar

Details: Check which plan includes this.

  • Enter dates, guest details and pricing. Pending bookings block dates for 48 hours by default. Verify calendar prices for long stays.
Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change stay times, booking status and guest counts.

Plan: Lite

  • Ask which date changes are allowed and which updates reach the booking site.
With conditions

Drag and drop bookings to change them.

Plan: Essentials / Premier

  • Check which fields can change and each booking site’s rules.
With conditions

Change booking dates, contact details or status through the API.

Plan: Independent Host / Operator / Manager

  • Your app needs bookings:update permission. Dates must be open and the status change allowed. We do not know which changes you can make in the website.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel bookings through quick actions.

Plan: Lite

  • Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.
With conditions

Approved booking-site partners can cancel their own API bookings.

Access: Approved Availability Exchange booking-site partners

  • We do not know who can cancel in the website. Check the rules for each booking site too.
With conditions

Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting

Details: Check which plan includes this.

  • Cancel other channels, including Booking.com, on the booking site. Cancellation keeps a record you can search. Deletion removes it. Refunds are separate.
Calendar blocking

Block dates without making a paid guest booking.

With conditions

Block dates for maintenance or preparation.

Check plan: Lite includes Multi-Calendar; confirm date blocking.

With conditions

Block selected dates on booking sites.

Plan: Essentials / Premier

  • Check whether this also blocks direct bookings.
With conditions

Block calendar dates for maintenance and cleaning

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up the calendar and give users permission to change it.
Booking import

Move or import existing bookings. Check which sources and file formats are supported.

Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.

With conditions

Older guides describe a booking import during migration.

Details: Check whether your subscription includes this.

  • Check supported software, file formats, past-booking coverage and fees before moving.
With conditions

Get help importing bookings during setup.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Ask which booking sites and past records can be imported.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

Save guest contact details and preferences.

Plan: Lite

With conditions

Manage guest records.

Plan: Essentials / Premier

  • Check which fields you can save and export.
With conditions

Keep guest contact details and notes with bookings.

Details: Check which plan includes this.

  • Bookings store names, contact details and private notes. Reports include guest records. We do not know if there is a separate guest database.
Booking export

Export booking records. Check which file formats are supported.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.

We could not confirm a full booking CSV export, its fields or date limits.

With conditions

Download bookings as a CSV file.

Details: Check which plan includes this.

  • Choose dates and listings. Include or leave out canceled bookings. The report goes to your account email.
04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

With conditions

Use PriceOptimizer for seasonal and holiday prices.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • Overlapping seasonal rules can combine and change the final price.
With conditions

Set different prices for selected dates.

Plan: Essentials / Premier

  • Automatic prices can account for busy dates and quieter periods.
With conditions

Set base prices and prices for specific dates.

Details: Check which plan includes this.

  • Prices for specific dates override base prices. Booking-site currencies must match; Uplisting does not convert them.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set default minimum stays for linked sites.

Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls.

  • Calendar changes and pricing tools can override defaults.
  • For Expedia, change minimum stays in the calendar, not the property defaults.
With conditions

Set minimum stays that can expire.

Plan: Essentials / Premier

  • Set rules for the property. How they reach booking sites varies.
With conditions

Set minimum stays by date or time left before arrival.

Details: Check which plan includes this.

  • Manual date settings take priority. Rules based on time before arrival update at midnight in the property’s time zone. Check for conflicts with your pricing service.
Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Use PriceOptimizer to allow shorter stays in booking gaps.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra. Turn it on for the listing and apply its advice.
  • Gap advice looks at the next 90 days.

We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate.

With conditions

Allow shorter stays to fill gaps between bookings.

Details: Check which plan includes this.

  • Only applies to gaps within your chosen future date range. Check for conflicts with other pricing tools.
Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Offer weekly and monthly discounts on Airbnb, direct and manual bookings.

Plan: Lite

  • Discounts do not sync to Booking.com or Vrbo.
  • Airbnb promotions take priority and do not combine with these discounts.
  • The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.
With conditions

Offer lower prices for longer stays.

Plan: Essentials / Premier

  • Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.
With conditions

Weekly and monthly discounts

Details: Check which plan includes this.

  • Works with Airbnb, Direct, Vrbo and Google Vacation Rentals. Set up Booking.com offers separately.
Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Use PriceOptimizer to discount stays closer to arrival.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • The discount is applied after the base price and other price changes.

We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book.

With conditions

Offer last-minute discounts on Airbnb.

Details: Check which plan includes this.

  • The discount setting only syncs to Airbnb. Separate rules can change nightly prices 7, 14 or 28 days before arrival. We do not know if all sites support discounts.
Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use Guesty PriceOptimizer to adjust nightly prices.

Details: Lite + PriceOptimizer add-on

  • PriceOptimizer costs extra. Fees depend on your package.
With conditions

Adjust prices based on how full properties are and when guests book.

Plan: Essentials / Premier

  • Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.
With conditions

Connect an outside service to adjust prices.

Details: Check which plan includes this.

  • Connect PriceLabs, Wheelhouse or Beyond. You need a separate account and setup, and their fees apply. We could not confirm built-in prices based on market demand.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect PriceLabs to change prices and stay rules.

Details: Lite / partner PriceLabs

  • You need a PriceLabs account and connection token.
  • PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.
With conditions

Connect to PriceLabs or RoomPriceGenie.

Details: External pricing connections

  • You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.
With conditions

PriceLabs, Wheelhouse and Beyond

Details: Check which plan includes this.

  • You need a separate pricing account and setup. Its terms and fees apply.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read guest messages in one inbox.

Plan: Lite

With conditions

Read Airbnb, Expedia and ResNexus messages in one inbox.

Details: Text & Guest Messaging service

  • This is sold as a separate messaging service. Check included sites and plan fees.
Available

Read guest messages in one inbox.

Plan: Independent Host / Operator / Manager

Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around booking, arrival or departure.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
With conditions

Send welcome emails before arrival.

Plan: Essentials / Premier

  • Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.
With conditions

Schedule guest messages.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Send booking confirmations, arrival and departure details, and messages after a stay. Set the timing and check booking-site rules.
Event triggers

Send messages when listed booking events happen.

With conditions

Send messages when bookings are confirmed or guests arrive or leave.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
With conditions

Send a confirmation email when a booking is completed.

Plan: Essentials / Premier

  • We could not confirm a tool to make custom rules for every booking event.
With conditions

Send messages when booking or stay events happen.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Set up guest message rules. We do not know if these rules can run other kinds of tasks.
Conditional messages

Rules that send or skip messages based on booking details.

With conditions

Choose when to send messages using booking and message rules.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.

We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools.

With conditions

Set message rules by property or change them for one booking.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • We could not confirm more complex message rules.
Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Saved replies

Plan: Lite

With conditions

Edit confirmation email templates or design your own emails.

Plan: Essentials / Premier

  • We could not confirm shared templates for every booking site and text-message channel.
With conditions

Reuse saved messages with guest and booking details.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Write and set up your saved messages first.
AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

ReplyAI writes drafts you can edit and send.

Plan: Lite

  • Turn on ReplyAI before use.
  • Ask Guesty about AI fees and message limits.

We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features.

With conditions

AI drafts replies when it pauses for review.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • AI uses property details, bookings, saved knowledge and messages. Unlimited use costs extra on lower plans.
AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AutoReply can send replies for you.

Plan: Lite

  • Turn on the agent and choose which types of messages it can answer.
  • The AI gives each answer a score. You set the score needed to send a reply.
  • You review replies below that score.
  • Ask Guesty about AI fees and message limits.
With conditions

Connect Asksuite to answer guest questions automatically.

Details: Asksuite connection

  • Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.
With conditions

AI can send guest replies for you.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • Turn this on for all chats or one chat. AI pauses for your review when it is unsure or a message is complex. Usage limits apply.
Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

You review the ReplyAI draft, then click Send.

Plan: Lite

  • AutoReply is a separate way to send replies for you.

A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply.

With conditions

Choose when AI must pause for your review.

Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.

  • You can turn off automatic replies for all chats or one chat. AI can still make mistakes.
Translations

Check automatic message translation. Templates written in several languages are a different feature.

With conditions

Translate the latest guest message into your display language.

Check plan: Lite includes ReplyAI; confirm translation.

  • Works on current and future guest messages. Very short messages or messages you have answered may not translate.

Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox.

AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Send and receive guest texts in the inbox.

Details: Check which plan includes this.

  • Save a valid guest phone number. Guests in the US and Canada see a US sender number.
  • The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off.
  • Message logs last 14 days. Ask about text-message fees and which plan includes them.
With conditions

Send text and picture messages.

Details: Text & Guest Messaging service

  • Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.
With conditions

Two-way SMS in the unified inbox

Plan: Independent Host / Operator / Manager

  • Included within a reasonable-use limit. The guide gives a limit of 160 characters per message. Guests must opt in where local rules require it. The guide conflicts on mobile SMS. Check if it works on mobile.
Email messages

Email guests. Check sender and booking-site limits.

With conditions

Email the guest’s main personal or booking-site address.

Check plan: Lite includes the inbox; confirm email sending.

  • A booking-site address sends through that site. A personal address sends to the guest’s email.
With conditions

Confirmation, welcome and thank-you emails

Plan: Essentials / Premier

  • Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.
With conditions

Connect multiple email addresses to the inbox

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Connect each email account first.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

With conditions

Build a website for booking requests or instant bookings.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
With conditions

Pay ResNexus to build a template or custom website.

Details: Website service

  • Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.
Available

Basic direct booking site

Plan: Independent Host / Operator / Manager

Booking widget

Add a booking engine to a website hosted elsewhere.

With conditions

Show the booking website inside your own website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
  • External site must support embedding

We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool.

With conditions

Add a booking form to your website.

Details: Check which plan includes this.

  • Set up your website and Stripe payments. Ask whether the form is included with Basic or needs Plus.
Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for the booking website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.

We do not know if you can use your own web address. Check who buys it and what it costs to keep.

With conditions

Use your own web address.

Details: Check which plan includes this.

  • You must own and set up the address. Ask whether this needs Basic or Plus.
Payment processors

Payment services, with country and plan requirements.

Available

Stripe

Plan: Lite

With conditions

Use ResNexus payments or connections to PayPal and USAePay.

Details: Payment processing / external connections

  • Check provider eligibility, account setup and payment fees.
With conditions

Connect Stripe to take payments.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • You need a Stripe account that can take these payments. Stripe’s fees and terms apply.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Collect 100% of payment when a booking is confirmed.

Plan: Lite

  • You cannot turn this off or change the schedule.
  • Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.
With conditions

Older training describes scheduled payments toward the balance.

Details: Check whether your subscription includes this.

  • The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.
With conditions

Set when guests pay the deposit and balance for each property.

Details: Check which plan includes this.

  • Direct bookings, Vrbo and Google Vacation Rentals only. Stripe processes payments. Ineligible bookings are charged in full at booking.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Add, charge or release a card deposit hold by hand.

Plan: Lite

  • You need a valid guest card. Ask for card details separately if the booking site collects payment.
  • Holds last 7 days, or 5 days for Visa.

We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature.

With conditions

Use Protect to hold or collect a deposit.

Payments
Uses a Stripe card hold. If renewal fails, the deposit can be charged. You must refund that charge by hand. Airbnb needs account approval.
Fees
Pricing includes Protect on Operator and Manager. Help also lists $6 per active listing per month. Ask which fees apply.

Details: Operator / Manager; add-on on Independent Host

Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund guests from the booking payment screen.

Plan: Lite

  • Ask which payment services and booking sites support refunds.

We could not confirm built-in refund controls, partial refunds or which payment services support refunds.

With conditions

Partial or full refunds for direct bookings

Details: Check which plan includes this.

  • A refund does not cancel the booking. Follow the payment service and booking site’s refund steps.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

With conditions

Let guests sign agreements online.

Plan: Lite

  • Set up the Guest App first.
With conditions

Use built-in contracts.

Plan: Premier

  • Check the signing tools, templates and contract process.
With conditions

Create online agreements for bookings.

Details: Check which plan includes this.

  • Change templates by property or stay. Track signatures and send reminders. Whether the agreements are legally binding is not confirmed.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.

We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them.

With conditions

Check guest IDs. Included with Manager; costs extra on lower plans.

Plan: Independent Host / Operator / Manager

  • The price table and the £1.25-per-check add-on card differ. Ask for the US price that applies to your plan.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Guesty gateway fees are extra to payment-service fees.

Plan: Lite

  • Ask for the fee amount.
  • Stripe collects the Guesty fee for each transaction and the first failed attempt.
  • Lite Optimizer’s percentage fee is separate.
With conditions

No ResNexus commission on phone or direct online bookings.

Plan: Essentials / Premier

  • The booking tool is included. Payment fees and optional services can cost extra.
With conditions

Pay As You Go charges a booking percentage.

Rates
3% for 1–4 properties; 1.5% for 5–10. Flat monthly plans are separate.
Check fees
Ask what amount the percentage applies to and how it covers direct bookings. Older pages say zero commission, so they do not settle current terms. Payment-service fees are extra.

Plan: Independent Host / Operator / Manager

07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

With conditions

Create repeat tasks for check-in, check-out or new bookings.

Check plan: Lite includes Task Management; confirm this task.

We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools.

With conditions

Schedule cleaning tasks from bookings.

Details: Check which plan includes this.

  • Supports cleaning at check-in or check-out, repeat mid-stay cleaning and same-day cleaning.
Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

With conditions

Cleaners see assigned tasks and related booking and property details.

Plan: Lite

  • Cleaners cannot see billing or settings. Their permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
With conditions

Give cleaners access without booking or money details.

Details: Premier / Housekeeping Pro

  • Housekeeping Pro shows unit readiness. Check the role settings.
With conditions

Give cleaners logins to see assigned work.

Details: Check which plan includes this.

  • Cleaners see property details, schedules and notes. They can mark tasks done.
Task checklists

Reuse task lists and mark jobs done.

With conditions

Use task checklists and see when they were completed.

Check plan: Lite includes Task Management; confirm this tool.

With conditions

Edit cleaning checklists.

Details: Check whether your subscription includes this.

  • Premier includes Housekeeping Pro. Check which plan includes the checklist steps.

We do not know if you can save and reuse cleaning checklists.

Photo requirements

Ask for or require photos of finished work.

With conditions

Ask for before-and-after photos in task comments.

Check plan: Lite includes Tasks and the app; confirm photo requests.

  • We do not know if photo uploads can be required.
  • Only users with the right role can create tasks.

We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature.

We do not know if cleaners can be asked or required to add photos before finishing a task.

Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts for tasks you create and assign.

Check plan: Lite includes Task Management; confirm task alerts.

  • Ask how alerts are delivered.
With conditions

Receive mobile task alerts through Snapfix.

Details: Snapfix connection

  • These are for outside repair workflows. Built-in cleaning alerts are not confirmed.
With conditions

Email cleaners when tasks change.

Details: Check which plan includes this.

  • Emails go to the cleaner’s account address when a cleaning task is added, changed or canceled. We could not confirm a delivery guarantee.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

With conditions

Set repeat maintenance and inspection tasks.

Check plan: Lite includes Task Management; confirm this task.

With conditions

Use Snapfix to manage repair work orders.

Details: Snapfix connection

  • You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.
With conditions

Connect ResortCleaning to plan maintenance.

Check plan: Confirm the Uplisting plan and separate service cost.

  • ResortCleaning connects through iCalendar. Its setup and fees are separate. We could not confirm built-in maintenance tickets or task assignment.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Send bookings to Turno to schedule cleaners.

Details: Lite + Turno

  • You need a Turno account and token. Link each property. Turno fees may apply.
With conditions

Use Snapfix for cleaning and repair work orders.

Details: Snapfix connection

  • You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.
With conditions

Connect Turno and other cleaning tools.

Check plan: Confirm the Uplisting plan and separate service cost.

  • Turno connects directly. You need its account and setup. Its fees may apply.
08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Show arrival details in the web guest app.

Plan: Lite

With conditions

Write welcome emails with arrival details.

Plan: Essentials / Premier

  • Essentials includes one welcome email. Check extra email sequences and text-message fees.
With conditions

Send arrival and departure details automatically.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Add details for each property and choose when to send them.
Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Give guests a web app with booking details and pre-arrival forms.

Plan: Lite

  • Set up up to 50 Guest Apps.
  • Payment information, additional information and guidebooks are Pro-only.
  • Forms collect details. ID checks and payment processing are separate.
With conditions

Guests can use a web portal for stay details and payments.

Check plan: Plan access is unclear. Confirm before buying.

  • A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.
With conditions

Give guests a booking page for pre-arrival steps.

Details: Check which plan includes this.

  • ID checks and deposits have their own plan rules and fees. We do not know if guests can change bookings through this page.
Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

LocksManager supports brands including Schlage, Nuki and TTLock.

Details: Lite + LocksManager

  • LocksManager costs extra. You need compatible locks and a working connection.
With conditions

Use ResNexus locks, RemoteLock or other access partners.

Details: Door lock service / external connection

  • You need supported hardware and an active service. Provider fees apply. Features vary by lock model.
With conditions

Connect smart locks. Included with Operator / Manager.

Plan: Independent Host / Operator / Manager

  • Smart Locks costs extra on Independent Host. You need compatible locks and setup. Ask for the US dollar price; listed add-on prices are in pounds.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Create a different door code for each booking.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.
With conditions

ResNexus Wi-Fi locks use a guest code based on the phone number.

Details: ResNexus Wi-Fi Door Locks

  • ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.
With conditions

Unique door code for each reservation

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Turn off door codes at the guest’s check-out time.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.
With conditions

Limit door-code access to the stay dates.

Details: ResNexus Wi-Fi Door Locks

  • This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.
With conditions

Timed lock access with check-in/out buffers

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send LocksManager door codes in automatic messages.

Check plan: Lite + LocksManager; confirm automatic code messages.

  • LocksManager costs extra. The code must exist before the message is sent.
  • Allow enough time after booking for the code to be created.
With conditions

Send a ResNexus Wi-Fi lock code in the booking-confirmation email.

Details: ResNexus Wi-Fi Door Locks

  • ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.
With conditions

Insert lock codes into automated guest messages

Details: Operator / Manager; add-on on Independent Host

  • You need compatible locks and an active connection. Set the access times and guest messages.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

LocksManager costs extra. Ask for its price.

Details: Lite + LocksManager

  • Buy the lock hardware separately.
With conditions

The advertised lock plan costs $6 per lock each month.

Details: Door lock service

  • Buy supported hardware separately. Check installation fees and the full account cost.
With conditions

Smart Locks costs extra on Independent Host.

Plans
Included on Operator and Manager.
Check fees
Pricing shows £10 per month. Help says £4 per active lock per month. Ask for your US dollar price and whether per-lock fees still apply. Buy the hardware separately.

Details: Operator / Manager; add-on on Independent Host

09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

With conditions

Filter confirmed bookings by date and listing.

Plan: Lite

With conditions

View booking and booking-site reports.

Plan: Essentials / Premier

  • Check which report fields can be exported.
With conditions

See booking, money, guest and stay details.

Details: Check which plan includes this.

  • Filter by dates, listing or canceled bookings.
Occupancy reports

See how often your rentals are booked. Filter by date or property.

With conditions

See how often properties are booked, by date or property.

Plan: Lite

  • Use the desktop dashboard. This is not in the Lite phone app.
With conditions

See booked nights and seasonal reports.

Plan: Essentials / Premier

  • Calculations, filters and account settings can affect the results.
With conditions

Use booking reports to work out how often properties are booked.

Details: Check which plan includes this.

  • Reports can help you review average nightly occupancy and nights sold. We could not confirm a separate occupancy dashboard.
Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See payouts, commission and income per available listing.

Plan: Lite

  • Includes canceled bookings.
  • Use the desktop dashboard. Its currency comes from the Airbnb account.
With conditions

See income and commission reports.

Plan: Essentials / Premier

  • Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.
With conditions

See income and money summaries in owner statements.

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • Shows property income, fees, adjustments and payouts.
Owner statements

Statements for property owners. Check which income and expenses they include.

Not supported

Not included on Lite

Plan: Lite

With conditions

Make rental-owner statements.

Plan: Premier

  • Check how much you can change the statements and whether owner payments are supported.
With conditions

Create owner statements. Included with Manager.

Plan: Independent Host / Operator / Manager

  • Costs extra on lower plans. Ask for US dollar prices; listed add-on prices are in pounds.
Expense tracking

Record property or booking expenses in the software.

We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.

We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features.

With conditions

Record and group property costs.

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • Costs feed into owner statements and payout figures. We could not confirm a full accounting system.
Accounting connections

Which accounting tools connect and what they can share.

We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.

With conditions

Export data to QuickBooks or connect QuickBooks Online.

Plan: Essentials / Premier

  • Both plans include QuickBooks exports. Check the connection service, setup and extra fees.
With conditions

Connect accounting tools, including VRPlatform.

Check plan: Confirm the Uplisting plan and separate service cost.

  • You need a separate accounting service and setup. Its fees and tools depend on the provider.
Report exports

Download reports in the listed file types.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
With conditions

Export accounting data to QuickBooks.

Plan: Essentials / Premier

  • We could not confirm CSV or PDF downloads for every report.
With conditions

Download owner statements

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • We could not confirm all download formats or exports for every report.
10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

With conditions

Invite Admin and Cleaner users.

Plan: Lite

  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
  • Ask for the user limit.
With conditions

Create separate user accounts.

Details: Check whether your subscription includes this.

  • Check the number of users, roles and extra-user fees.
With conditions

Invite teammates, cleaners and owner/clients

Details: Check which plan includes this.

  • Teammates have access to almost all features except billing. Cleaner/owner routes have different access. We could not confirm the exact tier or user limit.
User permissions

Choose what each person can see and do.

With conditions

Choose Admin or Cleaner. The roles have fixed access.

Plan: Lite

  • Admins have full access. Cleaner permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
With conditions

Keep cleaners from seeing booking or money details.

Details: Premier / Housekeeping Pro

  • Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.
With conditions

Give different calendar access to team members.

Details: Check which plan includes this.

  • Cleaners and assistants can have different access. Ask for the full list of roles and permissions.
Choose which properties each person can access

Choose which properties a person can access.

We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.

With conditions

Choose which properties each user can access.

Details: Check whether your subscription includes this.

  • Check account setup and which current plan includes it.
With conditions

Assign owners access to selected properties

Check plan: Manager or Client Management add-on; confirm this tool is included.

  • This is confirmed for owners. We do not know if every staff role can be limited by property.
Owner portal

Let owners view property, booking or financial details.

Not supported

Not included on Lite

Plan: Lite

Premier includes owner statements. We do not know if owners get their own login or see only their own properties.

With conditions

Owners view assigned listings and block dates

Check plan: Manager or Client Management add-on; confirm the portal is included.

  • Owners cannot manage bookings, daily work settings or account settings.
Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the phone app for bookings, messages and tasks.

Plan: Lite

With conditions

Use the iPhone or Android app.

Details: Check whether your subscription includes this.

  • Check which plan includes it and which desktop features it supports.
With conditions

Read and send messages in the iOS or Android app.

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • The apps support inbox use and alerts. We do not know if all desktop tools work in the apps.
11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

Not supported

Not included on Lite

Plan: Lite

With conditions

Approved partners can connect software through Availability Exchange.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Partners need approval and certification before using live property data.
Available

REST API access

Plan: Independent Host / Operator / Manager

API access conditions

Who can use the developer API, including required plans, approval and access limits.

Not supported

Open API is not included on Lite.

Plan: Lite

  • Partner connections use separate tokens. They do not provide public developer access.
With conditions

Partners need approval, certification and property permission.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.
With conditions

Included API access for active subscribers

Plan: Independent Host / Operator / Manager

  • You need an active plan, an approved OAuth client and the right access scopes. Private links for your own account do not need a partner contract. Marketplace links or links serving other customers may need one.
Webhooks

Sends notices about events to linked systems.

We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.

We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly.

With conditions

Set up signed event alerts with an API key.

Plan: Independent Host / Operator / Manager

  • This is separate from V3 OAuth. Check the timestamp and signature. Handle repeated event_id values and reply within five seconds. Repeated failures can turn alerts off.
Zapier

A Zapier connection with stated events, actions or plan requirements.

Guesty has Zapier beta guides, but we do not know if Lite can use this connection.

We could not confirm a ResNexus app in Zapier.

With conditions

Start Zapier tasks when bookings are created.

Details: Check which plan includes this.

  • Includes synced, direct and manual bookings. You need a Zapier account; its plan limits apply.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
With conditions

Export guest lists and send financial data to QuickBooks.

Details: Check whether your subscription includes this.

  • Check full-account exports, attachments, file formats and how long data stays available after leaving.
With conditions

Booking reports as CSV

Details: Check which plan includes this.

  • Choose booking dates, listing and cancellation status. We could not confirm a full account export.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

One-to-one guided setup

Plan: Lite

With conditions

Get help setting up booking-site connections.

Plan: Essentials / Premier

  • Ask for a quote that covers the work, timing and any service fees.
Available

Free 1:1 setup session

Plan: Independent Host / Operator / Manager

Moving your data

Help or tools to import records from another system.

We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.

With conditions

Import guest details from another system.

Details: Check whether your subscription includes this.

  • Check supported software, past bookings and any fields that will not transfer.
With conditions

Airbnb import and assisted Vrbo/direct booking import

Check plan: Confirm this feature on Independent Host, Operator or Manager.

  • Get help importing more than 10 existing Vrbo or direct bookings at once. Enter smaller sets by hand. Import steps and supported data differ by booking site.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help center

Plan: Lite

With conditions

Use help inside your account.

Plan: Essentials / Premier

  • Click the help button in the back office. Some learning guides are public; full account help needs access.
Available

Public help guides

Details: All visitors

  • Public guides cover setup, pricing, bookings, channel connections and API setup.
Email support

Email support, with any plan limits. Response time is unconfirmed.

With conditions

Get email support 24/7 through the dashboard, app or form.

Check plan: Confirm email support on Lite.

With conditions

Email support

Plan: Essentials / Premier

With conditions

Email support; plan response targets differ

Plan: Independent Host / Operator / Manager

  • Target reply times depend on your plan.
Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

24/7 live chat

Plan: Lite

We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help.

With conditions

Chat support

Plan: Independent Host / Operator / Manager

  • Higher plans have different target reply times.
Phone support

Phone support, with any plan or country limits.

Not supported

Not included on Lite

Plan: Lite

With conditions

Call support during its service hours.

Plan: Essentials / Premier

  • Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.
Available

Phone support on Manager

Plan: Manager

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Not supported

Open API is not included on Lite.

Plan: Lite

The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead.

With conditions

Older API-key access and newer OAuth access.

Plan: Independent Host / Operator / Manager

  • The help center calls OAuth access V3. Some API URLs do not show a version number.
API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

HTTP Basic authentication

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Use the approved partner username and passkey from an allowed IP address.
With conditions

OAuth Authorization Code with PKCE; legacy API-key access

Plan: Independent Host / Operator / Manager

  • Your app needs approval and the right permissions. Token refresh needs offline_access. Older event alerts use a separate API-key setup.
Read property records

Read property records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read approved businesses and their rooms or units.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.
With conditions

List and retrieve properties

Plan: Independent Host / Operator / Manager

  • You need properties:read permission. You can include related records. Use limit and cursor to move through result pages.
Read reservation records

An API tool reads booking records.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read bookings with GetReservationDetails.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.
With conditions

List bookings and retrieve a booking

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission and a property_id to list bookings. To get money records, use include when reading a single booking.
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Create bookings with AddReservation.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.
With conditions

Create a booking

Plan: Independent Host / Operator / Manager

  • You need bookings:create permission, a property ID and stay dates. New bookings can start as pending or confirmed.
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Change bookings made by your partner connection.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.
With conditions

Change bookings or use separate cancellation actions.

Plan: Independent Host / Operator / Manager

  • You need bookings:update permission. Dates must be open and status changes allowed. Canceling a booking does not automatically refund it.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records.

With conditions

Read guest contact details from bookings.

Plan: Independent Host / Operator / Manager

  • Booking records include guest_name, guest_email and guest_phone. This is not a separate guest directory.
Update guest records

Updates guest records, not just contact fields on a booking.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking.

We do not know if the API can update a guest record on its own. It can change contact fields on a booking.

Read guest messages

An API tool reads guest messages or conversation details.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm a way to read messages through the API.

With conditions

List threads and thread messages

Plan: Independent Host / Operator / Manager

  • You need messaging:read permission. Filter results and use cursors to get more pages. Channels include text, email, Airbnb, Booking.com and Vrbo.
Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm a way to send messages through the API.

With conditions

Send a message within a thread

Plan: Independent Host / Operator / Manager

  • You need messaging:write permission. The chosen channel must be turned on for the thread. Text messages have a length limit.
Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read daily prices and currency with GetCalendar.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • The property must share access. The start and end dates both mean stay nights, not checkout.
With conditions

Read per-day rates in the calendar

Plan: Independent Host / Operator / Manager

  • You need calendar:read permission and a property ID. The date range defaults to one year. The maximum is 730 days.
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Set prices for groups of units.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.
With conditions

Change prices and stay rules for many dates at once.

Plan: Independent Host / Operator / Manager

  • You need calendar:write permission. Send up to 1,095 entries as dates or date ranges. day_rate and minimum stay must be positive. A 202 response with request_id means the update may finish later.
Read availability calendar

Read open dates or calendar nights through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read open dates and available unit counts.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.
With conditions

Read per-day availability and rates

Plan: Independent Host / Operator / Manager

  • You need calendar:read permission and a property ID. Choose from/to dates, up to 730 days.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

With conditions

Read payment records from a booking.

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission. Include booking_payments when reading the booking. We do not know if the API can create payment links or collect money.
Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

With conditions

Read refund records from a booking.

Plan: Independent Host / Operator / Manager

  • You need bookings:read permission. Include booking_refunds when reading the booking. We do not know if the API can issue refunds.
Read owner records

Read property-owner records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm access to owner records through the API.

We do not know if the API can fetch separate owner records. Booking payout fields are not owner records.

Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

Not supported

Open API is not included on Lite.

Plan: Lite

You can add free-text booking notes. We could not confirm tools to create custom property or guest fields.

With conditions

Read or create custom booking fields.

Plan: Independent Host / Operator / Manager

  • You need the right permissions. Names must use snake_case and your assigned partner prefix. Each account can have up to 15 fields.
Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if the API can manage alerts. Alerts for prices and open dates are still planned.

With conditions

Add, list or remove event alerts and change the signing secret.

Plan: Independent Host / Operator / Manager

  • Use the older API-key setup, separate from OAuth. Check signatures and handle alerts that arrive more than once.
Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm the request limit or how the API reports too many requests.

With conditions

5 requests/second/IP; 100/minute/IP; 15/minute/property

Plan: Independent Host / Operator / Manager

  • Extra requests return HTTP 429. Save a copy of the data, then use event alerts to track changes. Avoid checking all the time.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters.

With conditions

Use limit and cursor to read more result pages.

Plan: Independent Host / Operator / Manager

  • Properties, bookings, reviews, threads and messages use cursors. We could not confirm one maximum page size for all tools.

Compare property management software for daily work — Guesty Lite vs ResNexus vs Uplisting

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

ResNexus: what to consider

Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.

Uplisting: what to consider

Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, ResNexus and Uplisting?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Can ResNexus show who should clean a room and when it was last cleaned?

Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.

Will Uplisting send my cleaning fee and promotions to Booking.com?

No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.

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