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Guesty Lite vs Lodgify vs ResNexus

Comparing

Compare Guesty Lite vs Lodgify vs ResNexus for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

Lodgify

Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.

Best for: Combining booking work with plan-based message and team tools.

ResNexus

Manage lodging bookings, direct bookings, guest messages, housekeeping and reports.

Best for: Manage bookings and cleaning in one place.

Compare features by plan.

Showing all 110 detailed properties.
Guesty Lite versus Lodgify versus ResNexus: features, plans and limits.
What matters to youGuesty Lite
4.6 / 5Out of 2,185 reviews
Property management
Lodgify
4.7 / 5Out of 5,837 reviews
Property management
ResNexus
4.8 / 5Out of 433 reviews
Property management
Score
Score92
STRCompare scoring
Score81
STRCompare scoring
Score50
STRCompare scoring
At a glance / Prices for your properties
PropertiesGuesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.The price depends on your units and seasons. We could not confirm a limit for each edition.
OverviewGuesty Lite combines booking-site tools, messages, a shared calendar and tasks.Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks.This software helps manage a business that hosts guests. It lists bookings made directly with you and links to booking sites. It also lists guest messages, housekeeping and reports. Ask for an Essentials or Premier quote. Your unit count and the season affect it.
Plans and add-ons
Guesty Lite

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

PriceOptimizer · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

LocksManager · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

Basic

One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed.

Starter

Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup.

Professional

Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing.

Ultimate

Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support.

Smart Locks · add-on

Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies.

Essentials

Ask for a quote based on your units and seasons. Optional services may cost extra. Check whether contactless check-in is included.

Premier

Custom quote; advanced housekeeping and rental-owner statements are listed. Optional services can cost extra.

1-property price for your selection
Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit.
Plan prices and conditions

Standard Lite: Price not confirmed

Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit.

LiteOptimizer: Price not confirmed

The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.

Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.
Plan prices and conditions

Basic: USD 18

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Starter: USD 33

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Professional: USD 58

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Ultimate: USD 85

The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.

Request a complete quoteAsk for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.
Plan prices and conditions

Essentials: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Premier: Contact the provider for a quote

Ask for a quote based on your units and seasons. Messaging, websites, lock services, payment processing and taxes may cost extra.

Limits and requirements
  • Lite does not include the public developer API. Approved partner connections are separate.
  • Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.
  • Basic allows one property. Starter allows up to two. Ask about the limits for Professional and Ultimate.
  • AI Co-Host is beta and requires approval before sending or changing anything.
  • Automatic refunds need eligible website or manual bookings, Policy automation turned on and supported card payments. Booking-site and outside-payment limits still apply.
  • We could not confirm the full plan price, maximum property count or yearly discount for your properties.
  • Messaging is a separate service. Its shared inbox names Airbnb, Expedia and ResNexus. We do not know if every online booking site has the same message features.
  • Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal is not confirmed.
  • Availability Exchange lets only travel site partners write booking data. Only partners for managing revenue can write rates. GetReservationDetails replaces the older GetReservation reporting function. The older function is due to retire in 2027.
Review sources
TrustpilotTrustScore 4.6 / 5 · 2,049 reviews
G2Rating 4.6 / 5 · 136 reviews
CapterraRating 4.5 / 5 · 1,311 reviews
TrustpilotTrustScore 4.7 / 5 · 4,436 reviews
G2Rating 4.4 / 5 · 90 reviews
GetAppRating 4.5 / 5 · 1,311 reviews
Software AdviceRating 4.5 / 5 · 1,311 reviews
CapterraRating 4.8 / 5 · 431 reviews
TrustpilotTrustScore 2.9 / 5 · 2 reviews
GetAppRating 4.8 / 5 · 431 reviews
Software AdviceRating 4.8 / 5 · 431 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Guesty Lite

Plan: Lite

Available

Basic; Starter; Professional; Ultimate

Plan: Basic / Starter / Professional / Ultimate

Available

Essentials and Premier

Plan: Essentials / Premier

  • Premier adds advanced cleaning tools and owner statements. Check extra service fees.
Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

  • We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.
Available

Basic: 1 property; Starter: 2 properties

Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.

Plan: Basic / Starter / Professional / Ultimate

  • We could not confirm firm limits for Professional or Ultimate.

The price depends on your units and seasons. We could not confirm a limit for each edition.

  • We could not confirm a maximum unit count for either plan. Prices depend on units and season.
How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

With conditions

Pay per listing, monthly or yearly. Optimizer adds a booking fee.

Plan: Lite

  • Listed rates are starting prices. Ask for your account’s total.
Available

Price depends on property count, plan and how long you pay for.

Plan: Basic / Starter / Professional / Ultimate

With conditions

Ask for a price based on unit count and season.

Plan: Essentials / Premier

  • We could not confirm a full account price for your selected properties.
Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Lite Optimizer adds 1% per booking.

Plan: Lite

  • This fee applies to Lite Optimizer. It is not confirmed for every Lite option.
Available

Plans list a 0% booking fee.

Plan: Basic / Starter / Professional / Ultimate

  • Payment fees and optional services can cost extra.
With conditions

ResNexus says it adds no commission to booking-site reservations.

Plan: Essentials / Premier

  • Booking-site commissions and payment fees still apply.
Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

PriceOptimizer, LocksManager and Damage Protection add-ons

Plan: Lite

  • Ask about add-on prices and fees for each transaction.
Available

Optional advice and extra services cost more.

Plan: Basic / Starter / Professional / Ultimate

With conditions

Messages, websites and locks have separate fees.

Details: Optional services

  • Messaging has plan and usage fees. Websites have setup and hosting fees. Locks need hardware and a per-lock plan. Ask for one full quote.
Trial

Trial length and rules. A demo is different from a free trial.

Available

14-day free trial; no credit card or commitment

Plan: Lite

Available

7 days; no credit card required

Plan: Basic / Starter / Professional / Ultimate

With conditions

ResNexus advertises a risk-free offer and no long-term contract.

Plan: Essentials / Premier

  • Check the offer before signing up. We could not confirm a free-trial length or all refund and eligibility rules.
Setup fees

One-time setup fees. A missing price does not mean setup is free.

We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.

Available

No setup fee

Details: All current plans

With conditions

ResNexus lists no setup fee for its property-management plans.

Plan: Essentials / Premier

  • Building a website can have separate setup and monthly hosting fees.
02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

With conditions

Connect to Airbnb.

Plan: Lite

Available

Connect directly to Airbnb.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect to Airbnb.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

With conditions

Connect to Vrbo.

Plan: Lite

Available

Connect directly to Vrbo.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect to Vrbo.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

With conditions

Connect to Booking.com.

Plan: Lite

Available

Connect directly to Booking.com.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Connect to Booking.com.

Plan: Essentials / Premier

  • Set up each site separately. ResNexus lists no extra commission, but the booking site may charge fees.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import outside calendars as date blocks.

Check plan: Lite includes iCal; confirm this import tool.

  • Up to 10 calendar feeds per listing.
  • Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.
Available

Import booked and blocked dates through an iCal calendar link.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Connect the outside calendar. This shares dates, not full booking records.

We do not know if you can add an outside calendar yourself. A direct booking-site link does not prove it supports iCal.

iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share current and future bookings and blocked dates.

Check plan: Lite includes iCal; confirm calendar export.

Available

Share open and blocked dates with an outside calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

  • Other services check your calendar link for updates. It does not export full booking records.

We could not confirm a calendar link you can share with another service.

Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Share prices with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
Available

Send prices to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Send prices to linked booking sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Share open and blocked dates with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
Available

Send open and blocked dates to linked booking sites.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Send open and blocked dates to linked booking sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Sync bookings from linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
Available

See booking-site reservations in one calendar.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Manage bookings from linked sites.

Plan: Essentials / Premier

  • Ask which details sync and how often.
Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

Airbnb, Vrbo and Booking.com message threads

Plan: Lite

  • Email, text and WhatsApp may need extra accounts or fees. Check each service.
Available

Read messages from linked booking sites in the inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Airbnb and Expedia messages in the unified inbox

Details: Text & Guest Messaging service

  • The service lists Airbnb, Expedia and ResNexus. We could not confirm the same messaging support for Vrbo or Booking.com.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

iCal updates usually arrive within one hour.

Check plan: Lite includes iCal; confirm these limits.

  • Use either iCal or a direct link for the same calendar. Using both can duplicate dates.
  • Imported entries block dates. You cannot edit them as guest bookings.
Available

Price and offer rules vary by booking site.

Details: Connected-channel setup

  • Set Booking.com and Expedia offers on those sites. Airbnb and Vrbo have their own rules. Promo codes work only on your website.
With conditions

Check which details each booking-site connection shares.

Plan: Essentials / Premier

  • ResNexus says updates happen in real time but does not promise a fixed speed. The full list of shared fields and error fixes is not confirmed. Messages work with fewer sites.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Lite

Available

See bookings for several properties in one calendar.

Plan: Starter (up to 2 properties); Professional; Ultimate

Available

See bookings in a calendar or grid.

Plan: Essentials / Premier

  • ResNexus advertises drag-and-drop booking and price changes.
Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add bookings yourself.

Plan: Lite

With conditions

Add a booking with or without a quote.

Check plan: Check which plan includes this.

  • Without a quote, manage prices and payments outside Lodgify. The booking status controls whether dates are blocked.
With conditions

Manage phone and direct bookings.

Plan: Essentials / Premier

  • Phone bookings can sit alongside direct online and booking-site reservations.
Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change stay times, booking status and guest counts.

Plan: Lite

  • Ask which date changes are allowed and which updates reach the booking site.
Available

Extend a guest’s stay in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • We could not confirm other changes or the rules for each booking site.
With conditions

Drag and drop bookings to change them.

Plan: Essentials / Premier

  • Check which fields can change and each booking site’s rules.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel bookings through quick actions.

Plan: Lite

  • Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.
With conditions

Cancel website, manual and supported booking-site reservations.

Check plan: Check which plan includes this.

  • Cancel Airbnb bookings in Airbnb. Use Booking.com or Expedia to cancel bookings from those sites. Lodgify can cancel Vrbo bookings linked through the API. Guests cannot cancel on their own.
With conditions

Approved booking-site partners can cancel their own API bookings.

Access: Approved Availability Exchange booking-site partners

  • We do not know who can cancel in the website. Check the rules for each booking site too.
Calendar blocking

Block dates without making a paid guest booking.

With conditions

Block dates for maintenance or preparation.

Check plan: Lite includes Multi-Calendar; confirm date blocking.

Available

Block or open dates in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

With conditions

Block selected dates on booking sites.

Plan: Essentials / Premier

  • Check whether this also blocks direct bookings.
Booking import

Move or import existing bookings. Check which sources and file formats are supported.

Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.

With conditions

Get help moving bookings.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
With conditions

Older guides describe a booking import during migration.

Details: Check whether your subscription includes this.

  • Check supported software, file formats, past-booking coverage and fees before moving.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

Save guest contact details and preferences.

Plan: Lite

Available

See guest details in the host app.

Plan: Starter (up to 2 properties); Professional; Ultimate

With conditions

Manage guest records.

Plan: Essentials / Premier

  • Check which fields you can save and export.
Booking export

Export booking records. Check which file formats are supported.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
Available

Download filtered past or future bookings as CSV files.

Check plan: Check which plan includes this.

  • This exports bookings, not necessarily the whole account.

We could not confirm a full booking CSV export, its fields or date limits.

04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

With conditions

Use PriceOptimizer for seasonal and holiday prices.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • Overlapping seasonal rules can combine and change the final price.
With conditions

Set seasonal prices for selected dates.

Plan: Starter / Professional / Ultimate

  • Set seasonal prices by hand. They do not repeat automatically or support copying within a rental. Dynamic Pricing overrides work differently.
With conditions

Set different prices for selected dates.

Plan: Essentials / Premier

  • Automatic prices can account for busy dates and quieter periods.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set default minimum stays for linked sites.

Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls.

  • Calendar changes and pricing tools can override defaults.
  • For Expedia, change minimum stays in the calendar, not the property defaults.
Available

Set minimum stays by date or day of the week.

Check plan: Check which plan includes this.

  • The longest minimum across the stay applies. Rules can reach your website, Airbnb, Booking.com, Vrbo and Expedia.
With conditions

Set minimum stays that can expire.

Plan: Essentials / Premier

  • Set rules for the property. How they reach booking sites varies.
Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Use PriceOptimizer to allow shorter stays in booking gaps.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra. Turn it on for the listing and apply its advice.
  • Gap advice looks at the next 90 days.

We could not confirm this feature or what it requires.

We could not confirm a rule that finds and fills gaps between bookings. Seasonal minimum stays are separate.

Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Offer weekly and monthly discounts on Airbnb, direct and manual bookings.

Plan: Lite

  • Discounts do not sync to Booking.com or Vrbo.
  • Airbnb promotions take priority and do not combine with these discounts.
  • The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.
With conditions

Set fixed prices for weekly, monthly or custom-length stays.

Plan: Starter / Professional / Ultimate

  • Use fixed amounts, not percent discounts. A custom rate covers one stay length.
  • Booking.com needs matching weekly or monthly rate plans. Whether the stay costs less than nightly pricing depends on setup.
With conditions

Offer lower prices for longer stays.

Plan: Essentials / Premier

  • Choose a percent discount or an amount off each night. You can also set a fixed night or stay price. These sliding rates do not reach booking sites or Availability Exchange partners.
Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Use PriceOptimizer to discount stays closer to arrival.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • The discount is applied after the base price and other price changes.
With conditions

Limit offers to guests arriving soon.

Plan: Starter / Professional / Ultimate

  • Set up website offers. Airbnb and Vrbo updates follow their rules. Set Booking.com and Expedia offers on those sites. Promo codes work only on your website.

We could not confirm a discount based on days left before arrival. ResNexus says prices can change with how full properties are and when guests book.

Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use Guesty PriceOptimizer to adjust nightly prices.

Details: Lite + PriceOptimizer add-on

  • PriceOptimizer costs extra. Fees depend on your package.
Available

Built-in pricing uses Beyond to adjust nightly rates.

Details: Professional / Ultimate; 3-month trial on Basic / Starter

  • Prices update daily up to 18 months ahead. Set a minimum price or override prices yourself.
With conditions

Adjust prices based on how full properties are and when guests book.

Plan: Essentials / Premier

  • Built-in rules change prices. Premier adds Rate Optimizer market comparisons. Outside pricing tools may cost extra.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect PriceLabs to change prices and stay rules.

Details: Lite / partner PriceLabs

  • You need a PriceLabs account and connection token.
  • PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.
With conditions

PriceLabs, Beyond, Smartness and TechTape

Details: Check which plan includes this.

  • You need an account with the pricing service.
  • These outside services are separate from the built-in pricing tool.
With conditions

Connect to PriceLabs or RoomPriceGenie.

Details: External pricing connections

  • You may need a separate account, setup and service fees. Ask ResNexus to include connection fees in your quote.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read guest messages in one inbox.

Plan: Lite

Available

Read guest messages from linked sites in one inbox.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Read Airbnb, Expedia and ResNexus messages in one inbox.

Details: Text & Guest Messaging service

  • This is sold as a separate messaging service. Check included sites and plan fees.
Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around booking, arrival or departure.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
Available

Scheduled arrival and departure messages

Plan: Professional / Ultimate

With conditions

Send welcome emails before arrival.

Plan: Essentials / Premier

  • Essentials includes one welcome email. Premier adds more email marketing. We could not confirm custom timed sequences on every booking site.
Event triggers

Send messages when listed booking events happen.

With conditions

Send messages when bookings are confirmed or guests arrive or leave.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
Available

Send messages when booking events happen.

Plan: Professional / Ultimate

With conditions

Send a confirmation email when a booking is completed.

Plan: Essentials / Premier

  • We could not confirm a tool to make custom rules for every booking event.
Conditional messages

Rules that send or skip messages based on booking details.

With conditions

Choose when to send messages using booking and message rules.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.

We could not confirm this feature or what it requires.

We do not know if booking, site or guest details can trigger messages. Saved emails and targeted marketing are different tools.

Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Saved replies

Plan: Lite

Available

Reuse quick replies and saved messages.

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

With conditions

Edit confirmation email templates or design your own emails.

Plan: Essentials / Premier

  • We could not confirm shared templates for every booking site and text-message channel.
AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

ReplyAI writes drafts you can edit and send.

Plan: Lite

  • Turn on ReplyAI before use.
  • Ask Guesty about AI fees and message limits.
Available

AI writes and improves draft replies

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate

We do not know if staff can review AI drafts inside ResNexus. Asksuite can send replies itself or let a person take over. Those are different features.

AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AutoReply can send replies for you.

Plan: Lite

  • Turn on the agent and choose which types of messages it can answer.
  • The AI gives each answer a score. You set the score needed to send a reply.
  • You review replies below that score.
  • Ask Guesty about AI fees and message limits.

We could not confirm this feature or what it requires.

With conditions

Connect Asksuite to answer guest questions automatically.

Details: Asksuite connection

  • Asksuite handles guest questions, availability and quotes. It has separate setup and terms. We could not confirm built-in AI replies on every booking site.
Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

You review the ReplyAI draft, then click Send.

Plan: Lite

  • AutoReply is a separate way to send replies for you.
With conditions

Co-Host asks you to approve messages or changes first.

Details: AI Co-Host beta

  • Beta access is required.
  • This is a beta feature. Check whether you can use it.

A person can take over an Asksuite chat. We could not confirm a setting that requires approval before every AI reply.

Translations

Check automatic message translation. Templates written in several languages are a different feature.

With conditions

Translate the latest guest message into your display language.

Check plan: Lite includes ReplyAI; confirm translation.

  • Works on current and future guest messages. Very short messages or messages you have answered may not translate.

We could not confirm this feature or what it requires.

Asksuite can chat in more than one language. We do not know if it can translate old messages in the ResNexus inbox.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Send and receive guest texts in the inbox.

Details: Check which plan includes this.

  • Save a valid guest phone number. Guests in the US and Canada see a US sender number.
  • The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off.
  • Message logs last 14 days. Ask about text-message fees and which plan includes them.
Available

Text guests with updates and reminders.

Plan: Ultimate

  • Check text-message fees, supported countries and sending limits.
With conditions

Send text and picture messages.

Details: Text & Guest Messaging service

  • Advertised prices are Unlimited at $99/month, or Pay as you go at $79/month plus $0.02 per SMS and $0.04 per MMS. Check the currency, usage rules and account limits.
Email messages

Email guests. Check sender and booking-site limits.

With conditions

Email the guest’s main personal or booking-site address.

Check plan: Lite includes the inbox; confirm email sending.

  • A booking-site address sends through that site. A personal address sends to the guest’s email.
With conditions

Send a cancellation email from an editable template.

Check plan: Check which plan includes this.

  • Use the cancellation Message slider, then Send. Check other guest-email tools and supported booking sites.
  • This confirms cancellation emails, not every type of email campaign.
With conditions

Confirmation, welcome and thank-you emails

Plan: Essentials / Premier

  • Essentials includes one welcome email and one thank-you email. Premier adds more marketing tools.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

With conditions

Build a website for booking requests or instant bookings.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
Available

Build a hosted website from templates.

Plan: Starter / Professional / Ultimate

With conditions

Pay ResNexus to build a template or custom website.

Details: Website service

  • Website setup and hosting cost extra. They are not part of the main plan. Template sites have a one-time setup fee.
Booking widget

Add a booking engine to a website hosted elsewhere.

With conditions

Show the booking website inside your own website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
  • External site must support embedding
Available

Put a booking tool on WordPress, Wix or Squarespace.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site

We could not confirm a supported booking form for a website you host elsewhere. Managed ResNexus websites link to its booking tool.

Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for the booking website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
Available

Use your own web address.

Plan: Starter / Professional / Ultimate

We do not know if you can use your own web address. Check who buys it and what it costs to keep.

Payment processors

Payment services, with country and plan requirements.

Available

Stripe

Plan: Lite

Available

Connect Stripe or another supported payment service.

Plan: Starter / Professional / Ultimate

  • Compatible payment account or external site
With conditions

Use ResNexus payments or connections to PayPal and USAePay.

Details: Payment processing / external connections

  • Check provider eligibility, account setup and payment fees.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Collect 100% of payment when a booking is confirmed.

Plan: Lite

  • You cannot turn this off or change the schedule.
  • Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.
With conditions

Schedule payments using your booking policy.

Plan: Starter / Professional / Ultimate

  • You need a booking quote, active Policy automation and a supported online payment method.
  • Turn off automatic payments for old bookings that are already paid.
With conditions

Older training describes scheduled payments toward the balance.

Details: Check whether your subscription includes this.

  • The guides date from 2022 and 2023. Check current plan access, payment timing and retries after a failed payment.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Add, charge or release a card deposit hold by hand.

Plan: Lite

  • You need a valid guest card. Ask for card details separately if the booking site collects payment.
  • Holds last 7 days, or 5 days for Visa.
Available

Hold money on a guest’s card for possible damage.

Plan: Professional; Ultimate

  • This holds funds on the card. It does not take a deposit payment upfront.

We do not know if it can hold and return a damage deposit. Taking part of the booking payment first is a different feature.

Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund guests from the booking payment screen.

Plan: Lite

  • Ask which payment services and booking sites support refunds.
With conditions

Use automatic policy refunds or send refunds yourself.

Check plan: Check which plan includes this.

  • Automatic refunds need a website or manual booking, an active Policy, a card payment and an enabled payment service. Choose manual mode for a custom partial refund.
  • You can send manual refunds through Stripe, Braintree, AuthorizeNet or Lodgify Payments. Refund PayPal, bank or cash payments outside Lodgify.
  • Mark as Refunded only saves a record. It does not send money.

We could not confirm built-in refund controls, partial refunds or which payment services support refunds.

Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

With conditions

Let guests sign agreements online.

Plan: Lite

  • Set up the Guest App first.
Available

Include a rental agreement with the booking quote.

Check plan: Check which plan includes this.

  • Set up the quote. We could not confirm online signing.
With conditions

Use built-in contracts.

Plan: Premier

  • Check the signing tools, templates and contract process.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.

With conditions

Connect Chekin for guest registration and ID checks.

Check plan: Chekin plan required. Check the Lodgify plan.

  • You need both services. Check the ID-check method and where it works in the US. This is not a promise of legal compliance.
  • This is an outside service. Built-in or face-recognition checks are not confirmed.

We could not confirm ID checks, face checks or background screening. Guest records and portal access do not confirm them.

Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Guesty gateway fees are extra to payment-service fees.

Plan: Lite

  • Ask for the fee amount.
  • Stripe collects the Guesty fee for each transaction and the first failed attempt.
  • Lite Optimizer’s percentage fee is separate.
Available

Plans list a 0% booking fee.

Plan: Starter / Professional / Ultimate

  • Payment fees still apply. Basic’s zero booking fee does not confirm it includes a direct-booking website.
With conditions

No ResNexus commission on phone or direct online bookings.

Plan: Essentials / Premier

  • The booking tool is included. Payment fees and optional services can cost extra.
07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

With conditions

Create repeat tasks for check-in, check-out or new bookings.

Check plan: Lite includes Task Management; confirm this task.

Available

Create tasks from bookings or set them to repeat.

Plan: Ultimate

We do not know if bookings can create tasks on their own. Assigning cleaners and showing room status are different tools.

Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

With conditions

Cleaners see assigned tasks and related booking and property details.

Plan: Lite

  • Cleaners cannot see billing or settings. Their permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
Available

Let team members see their assigned tasks.

Plan: Ultimate

With conditions

Give cleaners access without booking or money details.

Details: Premier / Housekeeping Pro

  • Housekeeping Pro shows unit readiness. Check the role settings.
Task checklists

Reuse task lists and mark jobs done.

With conditions

Use task checklists and see when they were completed.

Check plan: Lite includes Task Management; confirm this tool.

Available

Step-by-step task checklists

Plan: Ultimate

With conditions

Edit cleaning checklists.

Details: Check whether your subscription includes this.

  • Premier includes Housekeeping Pro. Check which plan includes the checklist steps.
Photo requirements

Ask for or require photos of finished work.

With conditions

Ask for before-and-after photos in task comments.

Check plan: Lite includes Tasks and the app; confirm photo requests.

  • We do not know if photo uploads can be required.
  • Only users with the right role can create tasks.
Available

Require photos for tasks.

Plan: Ultimate

We could not confirm required photos in the built-in cleaning tools. Snapfix photo work orders are a separate feature.

Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts for tasks you create and assign.

Check plan: Lite includes Task Management; confirm task alerts.

  • Ask how alerts are delivered.
Available

Send app alerts for tasks.

Plan: Ultimate

With conditions

Receive mobile task alerts through Snapfix.

Details: Snapfix connection

  • These are for outside repair workflows. Built-in cleaning alerts are not confirmed.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

With conditions

Set repeat maintenance and inspection tasks.

Check plan: Lite includes Task Management; confirm this task.

Available

Assign repair tasks.

Plan: Ultimate

With conditions

Use Snapfix to manage repair work orders.

Details: Snapfix connection

  • You need a separate Snapfix service and setup. This does not confirm built-in ResNexus repair tickets.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Send bookings to Turno to schedule cleaners.

Details: Lite + Turno

  • You need a Turno account and token. Link each property. Turno fees may apply.
With conditions

Connect to Turno. Ultimate advertises a Turno plan.

Plan: Ultimate

  • You need the Turno service.
  • Cleaning work is separate from the plan.
With conditions

Use Snapfix for cleaning and repair work orders.

Details: Snapfix connection

  • You need a Snapfix account and setup. It offers photo work orders for outside teams. We could not confirm automatic cleaning updates from bookings.
08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Show arrival details in the web guest app.

Plan: Lite

Available

Send arrival details in scheduled messages.

Plan: Professional / Ultimate

With conditions

Write welcome emails with arrival details.

Plan: Essentials / Premier

  • Essentials includes one welcome email. Check extra email sequences and text-message fees.
Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Give guests a web app with booking details and pre-arrival forms.

Plan: Lite

  • Set up up to 50 Guest Apps.
  • Payment information, additional information and guidebooks are Pro-only.
  • Forms collect details. ID checks and payment processing are separate.
With conditions

Guests can view arrival and stay details on a web page or app.

Plan: Ultimate

  • We could not confirm other guest-portal actions.
With conditions

Guests can use a web portal for stay details and payments.

Check plan: Plan access is unclear. Confirm before buying.

  • A link or QR code opens check-in, checkout, payments, extras and staff messages. One price page puts contactless check-in on Premier; the comparison table lists both plans.
Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

LocksManager supports brands including Schlage, Nuki and TTLock.

Details: Lite + LocksManager

  • LocksManager costs extra. You need compatible locks and a working connection.
With conditions

Connect supported Nuki, Igloohome, Schlage or Yale locks.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. Each connected lock costs USD7 a month, paid in advance.
With conditions

Use ResNexus locks, RemoteLock or other access partners.

Details: Door lock service / external connection

  • You need supported hardware and an active service. Provider fees apply. Features vary by lock model.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Create a different door code for each booking.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.
Available

Make a different door code for each booking.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

ResNexus Wi-Fi locks use a guest code based on the phone number.

Details: ResNexus Wi-Fi Door Locks

  • ResNexus says the code uses the last four phone digits. You need supported hardware and booking data. Other lock providers may work differently.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Turn off door codes at the guest’s check-out time.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.
Available

Codes start at check-in and stop at checkout.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

Limit door-code access to the stay dates.

Details: ResNexus Wi-Fi Door Locks

  • This describes ResNexus Wi-Fi locks. Check arrival and departure times and the needed hardware.
Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send LocksManager door codes in automatic messages.

Check plan: Lite + LocksManager; confirm automatic code messages.

  • LocksManager costs extra. The code must exist before the message is sent.
  • Allow enough time after booking for the code to be created.
Available

Send codes in automatic messages.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Install a supported lock. The add-on costs USD7 per connected device each month.
With conditions

Send a ResNexus Wi-Fi lock code in the booking-confirmation email.

Details: ResNexus Wi-Fi Door Locks

  • ResNexus says the code uses the guest’s last four phone digits. You need the supported lock service and correct guest details. Other lock connections may differ.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

LocksManager costs extra. Ask for its price.

Details: Lite + LocksManager

  • Buy the lock hardware separately.
With conditions

USD7 per connected smart lock each month.

Check plan: Paid Smart Locks add-on. Check the base plan.

  • Pay each month in advance. Buy supported lock hardware separately.
With conditions

The advertised lock plan costs $6 per lock each month.

Details: Door lock service

  • Buy supported hardware separately. Check installation fees and the full account cost.
09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

With conditions

Filter confirmed bookings by date and listing.

Plan: Lite

Available

Booking reports

Plan: Starter / Professional / Ultimate

With conditions

View booking and booking-site reports.

Plan: Essentials / Premier

  • Check which report fields can be exported.
Occupancy reports

See how often your rentals are booked. Filter by date or property.

With conditions

See how often properties are booked, by date or property.

Plan: Lite

  • Use the desktop dashboard. This is not in the Lite phone app.
Available

See how often properties are booked. Filter by property, date or booking site.

Plan: Ultimate

With conditions

See booked nights and seasonal reports.

Plan: Essentials / Premier

  • Calculations, filters and account settings can affect the results.
Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See payouts, commission and income per available listing.

Plan: Lite

  • Includes canceled bookings.
  • Use the desktop dashboard. Its currency comes from the Airbnb account.
Available

See income on owner statements.

Plan: Ultimate

  • Statements include booking income, fees, costs and payouts.
With conditions

See income and commission reports.

Plan: Essentials / Premier

  • Totals depend on prices, payments and accounting settings. These do not confirm net-profit accounting.
Owner statements

Statements for property owners. Check which income and expenses they include.

Not supported

Not included on Lite

Plan: Lite

Available

Statements with revenue, fees and expenses

Plan: Ultimate

With conditions

Make rental-owner statements.

Plan: Premier

  • Check how much you can change the statements and whether owner payments are supported.
Expense tracking

Record property or booking expenses in the software.

We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.

Available

Track booking fees and property costs entered by hand.

Plan: Ultimate

  • This feeds owner statements. It is not a full bookkeeping tool.

We could not confirm built-in expense entry or tools to charge costs to owners. Reports and QuickBooks exports are separate features.

Accounting connections

Which accounting tools connect and what they can share.

We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.

With conditions

Connect to Clearing or VRPlatform for accounting.

Check plan: Outside accounting plan required. Check the Lodgify plan.

  • You need plans with Lodgify and the chosen service. This is a connection, not built-in accounting or a promise of compliance.
With conditions

Export data to QuickBooks or connect QuickBooks Online.

Plan: Essentials / Premier

  • Both plans include QuickBooks exports. Check the connection service, setup and extra fees.
Report exports

Download reports in the listed file types.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
With conditions

Export accounting data to QuickBooks.

Plan: Essentials / Premier

  • We could not confirm CSV or PDF downloads for every report.
10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

With conditions

Invite Admin and Cleaner users.

Plan: Lite

  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
  • Ask for the user limit.
Available

Co-host access

Plan: Starter / Professional / Ultimate

With conditions

Create separate user accounts.

Details: Check whether your subscription includes this.

  • Check the number of users, roles and extra-user fees.
User permissions

Choose what each person can see and do.

With conditions

Choose Admin or Cleaner. The roles have fixed access.

Plan: Lite

  • Admins have full access. Cleaner permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
Available

Choose how much each team member can access.

Plan: Ultimate

With conditions

Keep cleaners from seeing booking or money details.

Details: Premier / Housekeeping Pro

  • Housekeeping Pro limits cleaner access. We could not confirm every role’s permissions or whether all roles can be changed.
Choose which properties each person can access

Choose which properties a person can access.

We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.

We could not confirm this feature or what it requires.

With conditions

Choose which properties each user can access.

Details: Check whether your subscription includes this.

  • Check account setup and which current plan includes it.
Owner portal

Let owners view property, booking or financial details.

Not supported

Not included on Lite

Plan: Lite

Available

Give owners limited access to view their reports.

Plan: Ultimate

  • We could not confirm other owner tools beyond finances and reports.

Premier includes owner statements. We do not know if owners get their own login or see only their own properties.

Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the phone app for bookings, messages and tasks.

Plan: Lite

Available

Use the host app on iPhone or Android.

Plan: Starter (up to 2 properties); Professional; Ultimate

With conditions

Use the iPhone or Android app.

Details: Check whether your subscription includes this.

  • Check which plan includes it and which desktop features it supports.
11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

Not supported

Not included on Lite

Plan: Lite

Available

Connect your own software through the API.

Plan: Starter (up to 2 properties); Professional; Ultimate

With conditions

Approved partners can connect software through Availability Exchange.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Partners need approval and certification before using live property data.
API access conditions

Who can use the developer API, including required plans, approval and access limits.

Not supported

Open API is not included on Lite.

Plan: Lite

  • Partner connections use separate tokens. They do not provide public developer access.
With conditions

Create a key in Settings → Public API.

Plan: Starter (up to 2 properties); Professional; Ultimate

  • You need an API key. Check live access and any older or custom account terms.
With conditions

Partners need approval, certification and property permission.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • The rules list 20+ shared clients and/or 1,000+ potential ResNexus clients. ResNexus must allow the partner’s IP address. This is not open self-service access.
Webhooks

Sends notices about events to linked systems.

We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.

With conditions

Send alerts for prices, open dates, bookings and guest messages.

Check plan: Check which plan includes this.

  • You need API access and a receiving web address. Check whether your account can use these alerts.

We could not confirm live alerts for price or date changes. ResNexus says these are still being built. Its guide says to check for updates repeatedly.

Zapier

A Zapier connection with stated events, actions or plan requirements.

Guesty has Zapier beta guides, but we do not know if Lite can use this connection.

With conditions

Official Zapier connection

Details: Check which plan includes this.

  • You need a separate Zapier account.

We could not confirm a ResNexus app in Zapier.

Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
Available

Download owner statements and reports, or bookings as CSV files.

Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.

  • Each export covers its own report or booking data. We could not confirm a full-account export.
With conditions

Export guest lists and send financial data to QuickBooks.

Details: Check whether your subscription includes this.

  • Check full-account exports, attachments, file formats and how long data stays available after leaving.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

One-to-one guided setup

Plan: Lite

Available

Get personal setup help.

Plan: Starter / Professional / Ultimate

With conditions

Get help setting up booking-site connections.

Plan: Essentials / Premier

  • Ask for a quote that covers the work, timing and any service fees.
Moving your data

Help or tools to import records from another system.

We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.

With conditions

Get help moving listings, bookings and guest data.

Check plan: Check the migration service and plan.

  • A setup specialist helps. Check supported software, file formats, past data and timing.
  • A full transfer is not guaranteed.
With conditions

Import guest details from another system.

Details: Check whether your subscription includes this.

  • Check supported software, past bookings and any fields that will not transfer.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help center

Plan: Lite

Available

Public Lodgify Help Center

Details: Public; no plan required to read

With conditions

Use help inside your account.

Plan: Essentials / Premier

  • Click the help button in the back office. Some learning guides are public; full account help needs access.
Email support

Email support, with any plan limits. Response time is unconfirmed.

With conditions

Get email support 24/7 through the dashboard, app or form.

Check plan: Confirm email support on Lite.

Available

Contact a person by email.

Plan: Starter / Professional / Ultimate

With conditions

Email support

Plan: Essentials / Premier

Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

24/7 live chat

Plan: Lite

Available

Live chat support

Plan: Ultimate

We could not confirm live support chat or its hours. ResNexus lists phone, email and in-app help.

Phone support

Phone support, with any plan or country limits.

Not supported

Not included on Lite

Plan: Lite

Available

Contact support by phone.

Plan: Professional / Ultimate

With conditions

Call support during its service hours.

Plan: Essentials / Premier

  • Normal hours are Mon–Fri 7am–5pm MT and Sat 7am–4pm MT. Limited help is also listed for early and late weekdays. An emergency line can call you back after hours.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Not supported

Open API is not included on Lite.

Plan: Lite

Available

v1, v2

Details: Check that your plan lets you connect your own software.

The API version number is not confirmed. GetReservation is due to end in 2027. The guide says to use GetReservationDetails instead.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Not supported

Open API is not included on Lite.

Plan: Lite

Available

X-ApiKey header

Details: API access conditions apply

  • The public API key can read and change data. Booking-site API calls need a separate channel key.
With conditions

HTTP Basic authentication

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Use the approved partner username and passkey from an allowed IP address.
Read property records

Read property records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /v2/properties

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Read approved businesses and their rooms or units.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • GetBusinesses returns business and contact details. GetUnits returns unit details. Each property must agree to share them.
Read reservation records

An API tool reads booking records.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /v2/bookings/bookings

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Read bookings with GetReservationDetails.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Revenue Manager connections only. Filter by stay, booking or change dates and case-sensitive status. The end date means the last night, not checkout. Includes zero-value bookings and package discounts. Replaces GetReservation.
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /v1/reservation/booking

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Create bookings with AddReservation.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Booking-site partners only. Put units in groups, then choose one unit or group. Keep external_id to change or cancel the booking. Sending card details has extra requirements.
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

PUT /v1/reservation/booking/{id}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Only supported booking fields can be changed.
With conditions

Change bookings made by your partner connection.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Booking-site partners can change only their own bookings. Overlapping dates or a longer stay need a quote object. Card-payment support is unclear; confirm it.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read guest contact details from booking records.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a separate guest directory.

We do not know if it can read guest records on their own. GetReservationDetails gives stay dates and booking amounts. It has no guest contact fields or individual payment and refund records.

Update guest records

Updates guest records, not just contact fields on a booking.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We do not know if it can change guest records on their own. ModifyReservation can change the contact fields on a booking.

Read guest messages

An API tool reads guest messages or conversation details.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /v2/messaging/{threadGuid}

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.

We could not confirm a way to read messages through the API.

Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /v1/reservation/booking/{id}/messages

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.

We could not confirm a way to send messages through the API.

Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /v2/rates/calendar

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Send rental and room-type IDs, plus startDate and endDate. Both the start date and end date count as stay nights.
With conditions

Read daily prices and currency with GetCalendar.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • The property must share access. The start and end dates both mean stay nights, not checkout.
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /v1/rates/savewithoutavailability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
With conditions

Set prices for groups of units.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • Only pricing partners can use this; booking-site partners cannot. It replaces selected prices. If extra-guest amounts are missing, the old value may stay or become zero. A failed request may still save some changes.
Read availability calendar

Read open dates or calendar nights through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

GET /v2/availability

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeDetails=true for detailed booking status. It is false by default.
With conditions

Read open dates and available unit counts.

Access: Approved Availability Exchange partners only. Each property must approve access.

  • GetCalendar counts open, booked and blocked dates. GetAvailability uses stay dates. GetQuote checks stay rules for booking-site partners only. Quotes and bookings need units set up in groups.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read payment records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.

We do not know if it can read each payment. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read refund records within bookings.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Set includeTransactions=true. It is false by default, which leaves out transaction details.
  • This reads Payment and Refund records. It does not send a payment or refund.

We do not know if it can read refunds. GetReservationDetails gives booking amounts and stays. It has no guest contact fields or individual payment and refund records.

Read owner records

Read property-owner records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

We could not confirm access to owner records through the API.

Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

Not supported

Open API is not included on Lite.

Plan: Lite

We could not confirm that connected software can use this feature.

Details: Check that your account lets connected software do this.

You can add free-text booking notes. We could not confirm tools to create custom property or guest fields.

Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

POST /webhooks/v1/subscribe

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • Use a unique target_url. A duplicate returns error 409. Save the signing secret when you create it; it is shown only once.

We do not know if the API can manage alerts. Alerts for prices and open dates are still planned.

Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Request limits per minute: v1 600, v2 750, iCal 10.

Check plan: Check API access for your plan.

  • Going over the limit returns 429. Heavy or abusive traffic may be blocked. Unregistered outside connections may have limited keys.

We could not confirm the request limit or how the API reports too many requests.

Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read records in pages using page and size. The default size is 50.

Details: Check that your plan lets you connect your own software.

  • Your software needs permission to connect.
  • We could not confirm a maximum page size.

We could not confirm page or cursor controls for reading bookings in batches. GetReservation lists date and status filters.

Compare property management software for daily work — Guesty Lite vs Lodgify vs ResNexus

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

Lodgify: what to consider

Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.

ResNexus: what to consider

Check the edition and extras in your quote. Messages are a separate service. Premier lists Housekeeping Pro and rental-owner statements. A separate owner portal was not confirmed. Read the ResNexus profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, Lodgify and ResNexus?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?

Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.

Can ResNexus show who should clean a room and when it was last cleaned?

Yes. Its housekeeping chart tracks the unit, last cleaning, assigned person, cleaning type and room status. You can also change cleaning checklists. Check that your package has the tools you need. The chart records work; it does not prove cleaning quality.

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