Lodgify
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
YOUR SHORTLIST, SIDE BY SIDE
Compare Lodgify vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.
Best for: Managing booking records, payment schedules and guest agreements.
| What matters to you | OwnerRezProperty management | |
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. | We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. |
| Overview | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. | Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans and add-ons | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. | Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor. |
| 1-property price for your selection | Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditionsBasic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. | Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditionsCore plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need. |
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| Review sources | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate | Available Core plan, with optional paid add-ons. Plan: Core plan |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
| We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate | Available Monthly plan based on property count Plan: Core plan |
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate
| Available No OwnerRez booking fees Plan: Core plan |
| Paid add-ons Features or services that cost extra beyond your plan. | Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate | Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan |
| Trial Trial length and rules. A demo is different from a free trial. | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate | Available 14 days, including enabled premium modules Plan: Core plan
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available No setup fee Details: All current plans | Available No setup fee Plan: Core plan |
| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Airbnb. Plan: Core plan |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Vrbo. Plan: Core plan |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Booking.com. Plan: Core plan
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| Available Import an outside calendar through an iCal link. Plan: Core plan |
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| Available Share your calendar through an iCal link. Plan: Core plan |
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Send prices and booking rules to linked booking sites. Plan: Core plan |
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Send open and blocked dates to linked booking sites. Plan: Core plan |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Import bookings from linked sites. Plan: Core plan |
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | Available Price and offer rules vary by booking site. Details: Connected-channel setup
| Available Use either iCal or the API for a booking site, not both. Plan: Core plan |
| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate | Available See several properties in a ribbon or monthly calendar. Plan: Core plan |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Add a booking with or without a quote. Check plan: Check which plan includes this.
| Available Add bookings by hand. Plan: Core plan |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying.
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this.
| With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying.
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| Calendar blocking Block dates without making a paid guest booking. | Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Block dates and set booking rules. Plan: Core plan
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Get help moving bookings. Check plan: Check the migration service and plan.
| Available Use Excel templates to import bookings and financial records. Plan: Core plan |
| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | Available Save guest names and contact details. Check plan: Core is likely. Check before buying.
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| Booking export Export booking records. Check which file formats are supported. | Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this.
| Available Download bookings as Excel, CSV or TSV files. Plan: Core plan |
| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate
| Available Set prices for repeating seasons or selected dates. Plan: Core plan |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this.
| Available Set minimum stays by property or season. Plan: Core plan |
| Gap night rules Adjust rules for unbooked nights between stays. | We could not confirm this feature or what it requires. | With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate
| With conditions Give percentage discounts for longer stays. Plan: Core plan
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate
| Available Offer discounts based on how soon the guest will arrive. Plan: Core plan |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter
| We could not confirm this feature or what it requires. |
| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this.
| With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying.
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Read email, text and booking-site messages in one inbox. Plan: Core plan
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| Scheduled messages Schedule messages before or after booking dates and times. | Available Scheduled arrival and departure messages Plan: Professional / Ultimate | Available Schedule messages around each booking. Plan: Core plan |
| Event triggers Send messages when listed booking events happen. | Available Send messages when booking events happen. Plan: Professional / Ultimate | Available Send messages when a booking reaches a set stage. Plan: Core plan |
| Conditional messages Rules that send or skip messages based on booking details. | We could not confirm this feature or what it requires. | Available Set rules for when messages are sent. Plan: Core plan |
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Reuse saved guest messages. Plan: Core plan |
| AI suggested replies AI writes a draft. A person checks or sends it. | Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available AI writes reply drafts. Details: Paid Rezzy AI add-on |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | We could not confirm this feature or what it requires. | Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on |
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta
| Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | We could not confirm this feature or what it requires. | With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying.
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | Available Text guests with updates and reminders. Plan: Ultimate
| With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this.
| Available Guest emails Plan: Core plan |
| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate | Available Build a hosted website. Details: Paid Hosted Websites add-on |
| Booking widget Add a booking engine to a website hosted elsewhere. | Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate
| Available Put booking, search and calendar tools on your website. Plan: Core plan |
| Custom domain Use your own domain for the provider’s direct-booking website. | Available Use your own web address. Plan: Starter / Professional / Ultimate | Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on |
| Payment processors Payment services, with country and plan requirements. | Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate
| With conditions Connect your own payment service. Plan: Core plan
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate
| Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate
| With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying.
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this.
| With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this.
| Available Let guests sign agreements online. Plan: Core plan |
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan.
| With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate
| Available No OwnerRez booking fees; processor charges separate Plan: Core plan |
| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | Available Create tasks from bookings or set them to repeat. Plan: Ultimate | With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | Available Let team members see their assigned tasks. Plan: Ultimate | Available Give cleaners their own portal accounts. Plan: Core plan |
| Task checklists Reuse task lists and mark jobs done. | Available Step-by-step task checklists Plan: Ultimate | With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on
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| Photo requirements Ask for or require photos of finished work. | Available Require photos for tasks. Plan: Ultimate | We could not confirm this feature or what it requires. |
| Task notifications Send notices when tasks are assigned, changed or completed. | Available Send app alerts for tasks. Plan: Ultimate | Available Choose task alerts. Check plan: Core is likely. Check before buying.
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | Available Assign repair tasks. Plan: Ultimate | Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate
| With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers
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| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Send arrival details in scheduled messages. Plan: Professional / Ultimate | Available Send arrival details through automatic booking messages. Plan: Core plan |
| Guest portal A booking page or portal for guests. Check what guests can do there. | With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate
| Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Make door codes for each booking. Plan: Core plan
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan
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| Code delivery Send booking access codes to guests through supported channels. | Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions Add door codes to saved guest messages. Plan: Core plan
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection
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| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | Available Booking reports Plan: Starter / Professional / Ultimate | Available See detailed bookings or booking summaries. Plan: Core plan |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate | Available See booked nights and the share of nights booked. Plan: Core plan |
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See income on owner statements. Plan: Ultimate
| Available View booking income and payment reports. Plan: Core plan |
| Owner statements Statements for property owners. Check which income and expenses they include. | Available Statements with revenue, fees and expenses Plan: Ultimate | Available Make statements of income, costs and commissions. Details: Paid Property Management add-on |
| Expense tracking Record property or booking expenses in the software. | Available Track booking fees and property costs entered by hand. Plan: Ultimate
| Available Record costs and attach receipts. Details: Paid Property Management add-on |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan.
| With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on
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| Report exports Download reports in the listed file types. | Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| Available Download reports as Excel or CSV files. Plan: Core plan |
| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | Available Co-host access Plan: Starter / Professional / Ultimate | Available Create as many staff logins as you need. Plan: Core plan |
| User permissions Choose what each person can see and do. | Available Choose how much each team member can access. Plan: Ultimate | Available Give staff full, limited or view-only access. Plan: Core plan |
| Choose which properties each person can access Choose which properties a person can access. | We could not confirm this feature or what it requires. | Available Choose which properties staff and portal users can access. Plan: Core plan |
| Owner portal Let owners view property, booking or financial details. | Available Give owners limited access to view their reports. Plan: Ultimate
| Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate | Not supported Use an installable web app, rather than an app-store app. Plan: Core plan |
| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate | Available Connect your own software with API v2. Plan: Core plan |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan
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| Webhooks Sends notices about events to linked systems. | With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this.
| With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Official Zapier connection Details: Check which plan includes this.
| With conditions Use the official Zapier connection. Plan: Core plan
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| Available Booking, inquiry and quote exports Plan: Core plan |
| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Get personal setup help. Plan: Starter / Professional / Ultimate | Available Use the setup wizard and a free Jumpstart session. Plan: Core plan |
| Moving your data Help or tools to import records from another system. | With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan.
| Available Import existing bookings and past financial records. Plan: Core plan |
| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public Lodgify Help Center Details: Public; no plan required to read | Available Public support guides Plan: Core plan |
| Email support Email support, with any plan limits. Response time is unconfirmed. | Available Contact a person by email. Plan: Starter / Professional / Ultimate | Available Email support Plan: Core plan |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available Live chat support Plan: Ultimate | We could not confirm this feature or what it requires. |
| Phone support Phone support, with any plan or country limits. | Available Contact support by phone. Plan: Professional / Ultimate | We could not confirm this feature or what it requires. |
| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available v1, v2 Details: Check that your plan lets you connect your own software. | Available v2 Details: Check that your plan lets you connect your own software. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Available X-ApiKey header Details: API access conditions apply
| Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software. |
| Read property records Read property records through the API. | With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
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| Read reservation records An API tool reads booking records. | With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software.
| With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/guests Details: Check that your plan lets you connect your own software.
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software.
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| Read guest messages An API tool reads guest messages or conversation details. | With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/messages Details: Check that your plan lets you connect your own software.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/messages Details: Check that your plan lets you connect your own software.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software.
| With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions GET /v2/availability Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/payments Details: Check that your plan lets you connect your own software.
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software.
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| Read owner records Read property-owner records through the API. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions GET /v2/owners Details: Check that your plan lets you connect your own software.
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software.
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software.
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan.
| With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software.
| With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software.
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.
Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.
No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.