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iGMS vs OwnerRez vs Uplisting

Compare iGMS vs OwnerRez vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

Uplisting

Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.

Best for: Combining a shared booking calendar with guest messages and direct bookings.

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Area Only differences & unknowns

iGMS versus OwnerRez versus Uplisting: features, plans and limits.
What matters to you	iGMS 4.6 / 5Out of 495 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management	Uplisting 4.1 / 5Out of 307 reviews Property management
Score	Score89 STRCompare scoring	Score83 STRCompare scoring	Score86 STRCompare scoring
At a glance / Prices for your properties
Properties	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.	Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote.
Overview	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.	Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules.
Plans and add-ons	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.	Independent Host Up to four properties. Core channel and guest messaging tools; selected modules cost extra. Operator Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan. Manager Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote.
1-property price for your selection	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.	From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed. Plan prices and conditions Independent Host: USD 51 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Operator: USD 114 1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Manager: USD 264 1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate.
Limits and requirements	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.	Independent Host supports up to four properties. The other plans are marketed for any property count, but the USD calculator switches to a custom quote at 41 properties. Imported iCal bookings are read-only and do not support automated messaging, identity checks, rental agreements or deposits. Payment schedules work with supported direct, Vrbo and Google bookings. They do not cover all booking sites. Payment service fees are separate. Built-in task checklists and required task photos are not confirmed.
Review sources	CapterraRating 4.6 / 5 · 306 reviews TrustpilotTrustScore 4.6 / 5 · 144 reviews G2Rating 4.7 / 5 · 45 reviews GetAppRating 4.6 / 5 · 306 reviews Software AdviceRating 4.6 / 5 · 306 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews	CapterraRating 4.7 / 5 · 129 reviews TrustpilotTrustScore 3.7 / 5 · 178 reviews GetAppRating 4.7 / 5 · 129 reviews Software AdviceRating 4.7 / 5 · 129 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Core plan, with optional paid add-ons. Plan: Core plan	Available Independent Host; Operator; Manager Plan: Independent Host / Operator / Manager
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.	Available Independent Host: up to 4 properties. Other plans have no property limit. Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. Plan: Independent Host / Operator / Manager
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Monthly plan based on property count Plan: Core plan	With conditions Pay the plan minimum or the total property fees, whichever is higher. Plan: Independent Host / Operator / Manager Prices depend on currency and property count. Pay As You Go is another option.
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	Available No OwnerRez booking fees Plan: Core plan	With conditions Pay As You Go: 3% on Independent Host or 1.5% on Operator. Plan: Independent Host / Operator / Manager Pay As You Go is limited to 10 properties. Monthly plans are a separate option.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan	With conditions Some client, website, ID and AI tools cost extra. Plan: Independent Host / Operator / Manager What is included depends on your plan. Smart Locks and Protect cost extra on Independent Host. Add-on prices are shown in pounds; ask for US dollar prices.
Trial Trial length and rules. A demo is different from a free trial.	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial	Available 14-day trial; no card required Plan: Independent Host / Operator / Manager
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fee Plan: Core plan	A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list.
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	Available Connect directly to Airbnb. Plan: Core plan	Available Connect to Airbnb. Plan: Independent Host / Operator / Manager
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	Available Connect directly to Vrbo. Plan: Core plan	Available Connect to Vrbo. Plan: Independent Host / Operator / Manager
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.	Available Connect to Booking.com. Plan: Independent Host / Operator / Manager Set up Booking.com cleaning fees and promotions in its extranet. Only the mapped rate plan syncs by default, and inquiries do not sync.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	Available Import an outside calendar through an iCal link. Plan: Core plan	With conditions Import bookings from an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	Available Share your calendar through an iCal link. Plan: Core plan	With conditions Share bookings with an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up both directions. You can read iCal bookings but cannot edit them. They do not support automatic messages. They do not support ID checks, rental agreements or deposits.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	Available Send prices and booking rules to linked booking sites. Plan: Core plan	With conditions Share prices with linked booking sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	Available Send open and blocked dates to linked booking sites. Plan: Core plan	With conditions Share open and blocked dates with linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	Available Import bookings from linked sites. Plan: Core plan	With conditions Sync bookings from linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager. Setup differs by booking site.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.	With conditions Airbnb, Booking.com, Vrbo and direct-booking inbox Check plan: Confirm this feature on Independent Host, Operator or Manager. Email and SMS also supported. WhatsApp is described as in development, not available.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan	With conditions Imported calendar bookings have fewer tools. Check plan: Confirm this feature on Independent Host, Operator or Manager. iCal refresh times depend on the platform. Edit prices and dates in the source tool. Imported iCal bookings do not support messages, identity checks, agreements or deposits.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See several properties in a ribbon or monthly calendar. Plan: Core plan	With conditions See all your properties in one calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager. Shows Airbnb, Booking.com, Vrbo and direct bookings.
Manual bookings Enter bookings by hand as well as importing them from booking sites.	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	Available Add bookings by hand. Plan: Core plan	With conditions Create confirmed or pending bookings on the calendar Details: Check which plan includes this. Enter dates, guest details and pricing. Pending bookings block dates for 48 hours by default. Verify calendar prices for long stays.
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.	With conditions Change booking dates, contact details or status through the API. Plan: Independent Host / Operator / Manager Your app needs bookings:update permission. Dates must be open and the status change allowed. We do not know which changes you can make in the website.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.	With conditions Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting Details: Check which plan includes this. Cancel other channels, including Booking.com, on the booking site. Cancellation keeps a record you can search. Deletion removes it. Refunds are separate.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.	With conditions Block calendar dates for maintenance and cleaning Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up the calendar and give users permission to change it.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	Available Use Excel templates to import bookings and financial records. Plan: Core plan	With conditions Get help importing bookings during setup. Check plan: Confirm this feature on Independent Host, Operator or Manager. Ask which booking sites and past records can be imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.	With conditions Keep guest contact details and notes with bookings. Details: Check which plan includes this. Bookings store names, contact details and private notes. Reports include guest records. We do not know if there is a separate guest database.
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan	With conditions Download bookings as a CSV file. Details: Check which plan includes this. Choose dates and listings. Include or leave out canceled bookings. The report goes to your account email.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	Available Set prices for repeating seasons or selected dates. Plan: Core plan	With conditions Set base prices and prices for specific dates. Details: Check which plan includes this. Prices for specific dates override base prices. Booking-site currencies must match; Uplisting does not convert them.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	Available Set minimum stays by property or season. Plan: Core plan	With conditions Set minimum stays by date or time left before arrival. Details: Check which plan includes this. Manual date settings take priority. Rules based on time before arrival update at midnight in the property’s time zone. Check for conflicts with your pricing service.
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.	With conditions Allow shorter stays to fill gaps between bookings. Details: Check which plan includes this. Only applies to gaps within your chosen future date range. Check for conflicts with other pricing tools.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.	With conditions Weekly and monthly discounts Details: Check which plan includes this. Works with Airbnb, Direct, Vrbo and Google Vacation Rentals. Set up Booking.com offers separately.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan	With conditions Offer last-minute discounts on Airbnb. Details: Check which plan includes this. The discount setting only syncs to Airbnb. Separate rules can change nightly prices 7, 14 or 28 days before arrival. We do not know if all sites support discounts.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	We could not confirm this feature or what it requires.	With conditions Connect an outside service to adjust prices. Details: Check which plan includes this. Connect PriceLabs, Wheelhouse or Beyond. You need a separate account and setup, and their fees apply. We could not confirm built-in prices based on market demand.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.	With conditions PriceLabs, Wheelhouse and Beyond Details: Check which plan includes this. You need a separate pricing account and setup. Its terms and fees apply.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.	Available Read guest messages in one inbox. Plan: Independent Host / Operator / Manager
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	Available Schedule messages around each booking. Plan: Core plan	With conditions Schedule guest messages. Check plan: Confirm this feature on Independent Host, Operator or Manager. Send booking confirmations, arrival and departure details, and messages after a stay. Set the timing and check booking-site rules.
Event triggers Send messages when listed booking events happen.	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	Available Send messages when a booking reaches a set stage. Plan: Core plan	With conditions Send messages when booking or stay events happen. Check plan: Confirm this feature on Independent Host, Operator or Manager. Set up guest message rules. We do not know if these rules can run other kinds of tasks.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	Available Set rules for when messages are sent. Plan: Core plan	With conditions Set message rules by property or change them for one booking. Check plan: Confirm this feature on Independent Host, Operator or Manager. We could not confirm more complex message rules.
Message templates Reuse message templates and fill them with supported guest or booking details.	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Reuse saved guest messages. Plan: Core plan	With conditions Reuse saved messages with guest and booking details. Check plan: Confirm this feature on Independent Host, Operator or Manager. Write and set up your saved messages first.
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on	With conditions AI drafts replies when it pauses for review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. AI uses property details, bookings, saved knowledge and messages. Unlimited use costs extra on lower plans.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on	With conditions AI can send guest replies for you. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. Turn this on for all chats or one chat. AI pauses for your review when it is unsure or a message is complex. Usage limits apply.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on	With conditions Choose when AI must pause for your review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included. You can turn off automatic replies for all chats or one chat. AI can still make mistakes.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.	AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.	With conditions Two-way SMS in the unified inbox Plan: Independent Host / Operator / Manager Included within a reasonable-use limit. The guide gives a limit of 160 characters per message. Guests must opt in where local rules require it. The guide conflicts on mobile SMS. Check if it works on mobile.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	Available Guest emails Plan: Core plan	With conditions Connect multiple email addresses to the inbox Check plan: Confirm this feature on Independent Host, Operator or Manager. Connect each email account first.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	Available Build a hosted website. Details: Paid Hosted Websites add-on	Available Basic direct booking site Plan: Independent Host / Operator / Manager
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	Available Put booking, search and calendar tools on your website. Plan: Core plan	With conditions Add a booking form to your website. Details: Check which plan includes this. Set up your website and Stripe payments. Ask whether the form is included with Basic or needs Plus.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on	With conditions Use your own web address. Details: Check which plan includes this. You must own and set up the address. Ask whether this needs Basic or Plus.
Payment processors Payment services, with country and plan requirements.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.	With conditions Connect Stripe to take payments. Check plan: Confirm this feature on Independent Host, Operator or Manager. You need a Stripe account that can take these payments. Stripe’s fees and terms apply.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.	With conditions Set when guests pay the deposit and balance for each property. Details: Check which plan includes this. Direct bookings, Vrbo and Google Vacation Rentals only. Stripe processes payments. Ineligible bookings are charged in full at booking.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.	With conditions Use Protect to hold or collect a deposit. Payments Uses a Stripe card hold. If renewal fails, the deposit can be charged. You must refund that charge by hand. Airbnb needs account approval. Fees Pricing includes Protect on Operator and Manager. Help also lists $6 per active listing per month. Ask which fees apply. Details: Operator / Manager; add-on on Independent Host
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.	With conditions Partial or full refunds for direct bookings Details: Check which plan includes this. A refund does not cancel the booking. Follow the payment service and booking site’s refund steps.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	Available Let guests sign agreements online. Plan: Core plan	With conditions Create online agreements for bookings. Details: Check which plan includes this. Change templates by property or stay. Track signatures and send reminders. Whether the agreements are legally binding is not confirmed.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.	With conditions Check guest IDs. Included with Manager; costs extra on lower plans. Plan: Independent Host / Operator / Manager The price table and the £1.25-per-check add-on card differ. Ask for the US price that applies to your plan.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan	With conditions Pay As You Go charges a booking percentage. Rates 3% for 1–4 properties; 1.5% for 5–10. Flat monthly plans are separate. Check fees Ask what amount the percentage applies to and how it covers direct bookings. Older pages say zero commission, so they do not settle current terms. Payment-service fees are extra. Plan: Independent Host / Operator / Manager
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.	With conditions Schedule cleaning tasks from bookings. Details: Check which plan includes this. Supports cleaning at check-in or check-out, repeat mid-stay cleaning and same-day cleaning.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	Available Give cleaners their own portal accounts. Plan: Core plan	With conditions Give cleaners logins to see assigned work. Details: Check which plan includes this. Cleaners see property details, schedules and notes. They can mark tasks done.
Task checklists Reuse task lists and mark jobs done.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.	We do not know if you can save and reuse cleaning checklists.
Photo requirements Ask for or require photos of finished work.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	We could not confirm this feature or what it requires.	We do not know if cleaners can be asked or required to add photos before finishing a task.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.	With conditions Email cleaners when tasks change. Details: Check which plan includes this. Emails go to the cleaner’s account address when a cleaning task is added, changed or canceled. We could not confirm a delivery guarantee.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.	With conditions Connect ResortCleaning to plan maintenance. Check plan: Confirm the Uplisting plan and separate service cost. ResortCleaning connects through iCalendar. Its setup and fees are separate. We could not confirm built-in maintenance tickets or task assignment.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.	With conditions Connect Turno and other cleaning tools. Check plan: Confirm the Uplisting plan and separate service cost. Turno connects directly. You need its account and setup. Its fees may apply.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	Available Send arrival details through automatic booking messages. Plan: Core plan	With conditions Send arrival and departure details automatically. Check plan: Confirm this feature on Independent Host, Operator or Manager. Add details for each property and choose when to send them.
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.	With conditions Give guests a booking page for pre-arrival steps. Details: Check which plan includes this. ID checks and deposits have their own plan rules and fees. We do not know if guests can change bookings through this page.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform	With conditions Connect smart locks. Included with Operator / Manager. Plan: Independent Host / Operator / Manager Smart Locks costs extra on Independent Host. You need compatible locks and setup. Ask for the US dollar price; listed add-on prices are in pounds.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform	With conditions Unique door code for each reservation Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Code scheduling Set codes to work only during the stated check-in and checkout times.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform	With conditions Timed lock access with check-in/out buffers Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Code delivery Send booking access codes to guests through supported channels.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.	With conditions Insert lock codes into automated guest messages Details: Operator / Manager; add-on on Independent Host You need compatible locks and an active connection. Set the access times and guest messages.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.	With conditions Smart Locks costs extra on Independent Host. Plans Included on Operator and Manager. Check fees Pricing shows £10 per month. Help says £4 per active lock per month. Ask for your US dollar price and whether per-lock fees still apply. Buy the hardware separately. Details: Operator / Manager; add-on on Independent Host
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available See detailed bookings or booking summaries. Plan: Core plan	With conditions See booking, money, guest and stay details. Details: Check which plan includes this. Filter by dates, listing or canceled bookings.
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	Available See booked nights and the share of nights booked. Plan: Core plan	With conditions Use booking reports to work out how often properties are booked. Details: Check which plan includes this. Reports can help you review average nightly occupancy and nights sold. We could not confirm a separate occupancy dashboard.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	Available View booking income and payment reports. Plan: Core plan	With conditions See income and money summaries in owner statements. Check plan: Manager or Client Management add-on; confirm this tool is included. Shows property income, fees, adjustments and payouts.
Owner statements Statements for property owners. Check which income and expenses they include.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on	With conditions Create owner statements. Included with Manager. Plan: Independent Host / Operator / Manager Costs extra on lower plans. Ask for US dollar prices; listed add-on prices are in pounds.
Expense tracking Record property or booking expenses in the software.	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	Available Record costs and attach receipts. Details: Paid Property Management add-on	With conditions Record and group property costs. Check plan: Manager or Client Management add-on; confirm this tool is included. Costs feed into owner statements and payout figures. We could not confirm a full accounting system.
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.	With conditions Connect accounting tools, including VRPlatform. Check plan: Confirm the Uplisting plan and separate service cost. You need a separate accounting service and setup. Its fees and tools depend on the provider.
Report exports Download reports in the listed file types.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download reports as Excel or CSV files. Plan: Core plan	With conditions Download owner statements Check plan: Manager or Client Management add-on; confirm this tool is included. We could not confirm all download formats or exports for every report.
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Create as many staff logins as you need. Plan: Core plan	With conditions Invite teammates, cleaners and owner/clients Details: Check which plan includes this. Teammates have access to almost all features except billing. Cleaner/owner routes have different access. We could not confirm the exact tier or user limit.
User permissions Choose what each person can see and do.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Give staff full, limited or view-only access. Plan: Core plan	With conditions Give different calendar access to team members. Details: Check which plan includes this. Cleaners and assistants can have different access. Ask for the full list of roles and permissions.
Choose which properties each person can access Choose which properties a person can access.	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	Available Choose which properties staff and portal users can access. Plan: Core plan	With conditions Assign owners access to selected properties Check plan: Manager or Client Management add-on; confirm this tool is included. This is confirmed for owners. We do not know if every staff role can be limited by property.
Owner portal Let owners view property, booking or financial details.	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan	With conditions Owners view assigned listings and block dates Check plan: Manager or Client Management add-on; confirm the portal is included. Owners cannot manage bookings, daily work settings or account settings.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan	With conditions Read and send messages in the iOS or Android app. Check plan: Confirm this feature on Independent Host, Operator or Manager. The apps support inbox use and alerts. We do not know if all desktop tools work in the apps.
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	Available Connect your own software with API v2. Plan: Core plan	Available REST API access Plan: Independent Host / Operator / Manager
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.	With conditions Included API access for active subscribers Plan: Independent Host / Operator / Manager You need an active plan, an approved OAuth client and the right access scopes. Private links for your own account do not need a partner contract. Marketplace links or links serving other customers may need one.
Webhooks Sends notices about events to linked systems.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.	With conditions Set up signed event alerts with an API key. Plan: Independent Host / Operator / Manager This is separate from V3 OAuth. Check the timestamp and signature. Handle repeated event_id values and reply within five seconds. Repeated failures can turn alerts off.
Zapier A Zapier connection with stated events, actions or plan requirements.	We could not confirm a supported iGMS app for Zapier.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.	With conditions Start Zapier tasks when bookings are created. Details: Check which plan includes this. Includes synced, direct and manual bookings. You need a Zapier account; its plan limits apply.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	Available Booking, inquiry and quote exports Plan: Core plan	With conditions Booking reports as CSV Details: Check which plan includes this. Choose booking dates, listing and cancellation status. We could not confirm a full account export.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan	Available Free 1:1 setup session Plan: Independent Host / Operator / Manager
Moving your data Help or tools to import records from another system.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	Available Import existing bookings and past financial records. Plan: Core plan	With conditions Airbnb import and assisted Vrbo/direct booking import Check plan: Confirm this feature on Independent Host, Operator or Manager. Get help importing more than 10 existing Vrbo or direct bookings at once. Enter smaller sets by hand. Import steps and supported data differ by booking site.
Help center Public guides and help pages. These alone do not show the quality of support.	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public support guides Plan: Core plan	Available Public help guides Details: All visitors Public guides cover setup, pricing, bookings, channel connections and API setup.
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	Available Email support Plan: Core plan	With conditions Email support; plan response targets differ Plan: Independent Host / Operator / Manager Target reply times depend on your plan.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	We could not confirm this feature or what it requires.	With conditions Chat support Plan: Independent Host / Operator / Manager Higher plans have different target reply times.
Phone support Phone support, with any plan or country limits.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	We could not confirm this feature or what it requires.	Available Phone support on Manager Plan: Manager
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available v2 Details: Check that your plan lets you connect your own software.	With conditions Older API-key access and newer OAuth access. Plan: Independent Host / Operator / Manager The help center calls OAuth access V3. Some API URLs do not show a version number.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.	With conditions OAuth Authorization Code with PKCE; legacy API-key access Plan: Independent Host / Operator / Manager Your app needs approval and the right permissions. Token refresh needs offline_access. Older event alerts use a separate API-key setup.
Read property records Read property records through the API.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions List and retrieve properties Plan: Independent Host / Operator / Manager You need properties:read permission. You can include related records. Use limit and cursor to move through result pages.
Read reservation records An API tool reads booking records.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.	With conditions List bookings and retrieve a booking Plan: Independent Host / Operator / Manager You need bookings:read permission and a property_id to list bookings. To get money records, use include when reading a single booking.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Create a booking Plan: Independent Host / Operator / Manager You need bookings:create permission, a property ID and stay dates. New bookings can start as pending or confirmed.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Change bookings or use separate cancellation actions. Plan: Independent Host / Operator / Manager You need bookings:update permission. Dates must be open and status changes allowed. Canceling a booking does not automatically refund it.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.	With conditions Read guest contact details from bookings. Plan: Independent Host / Operator / Manager Booking records include guest_name, guest_email and guest_phone. This is not a separate guest directory.
Update guest records Updates guest records, not just contact fields on a booking.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We do not know if the API can update a guest record on its own. It can change contact fields on a booking.
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.	With conditions List threads and thread messages Plan: Independent Host / Operator / Manager You need messaging:read permission. Filter results and use cursors to get more pages. Channels include text, email, Airbnb, Booking.com and Vrbo.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.	With conditions Send a message within a thread Plan: Independent Host / Operator / Manager You need messaging:write permission. The chosen channel must be turned on for the thread. Text messages have a length limit.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.	With conditions Read per-day rates in the calendar Plan: Independent Host / Operator / Manager You need calendar:read permission and a property ID. The date range defaults to one year. The maximum is 730 days.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Change prices and stay rules for many dates at once. Plan: Independent Host / Operator / Manager You need calendar:write permission. Send up to 1,095 entries as dates or date ranges. day_rate and minimum stay must be positive. A 202 response with request_id means the update may finish later.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.	With conditions Read per-day availability and rates Plan: Independent Host / Operator / Manager You need calendar:read permission and a property ID. Choose from/to dates, up to 730 days.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Read payment records from a booking. Plan: Independent Host / Operator / Manager You need bookings:read permission. Include booking_payments when reading the booking. We do not know if the API can create payment links or collect money.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Read refund records from a booking. Plan: Independent Host / Operator / Manager You need bookings:read permission. Include booking_refunds when reading the booking. We do not know if the API can issue refunds.
Read owner records Read property-owner records through the API.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We do not know if the API can fetch separate owner records. Booking payout fields are not owner records.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Read or create custom booking fields. Plan: Independent Host / Operator / Manager You need the right permissions. Names must use snake_case and your assigned partner prefix. Each account can have up to 15 fields.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.	With conditions Add, list or remove event alerts and change the signing secret. Plan: Independent Host / Operator / Manager Use the older API-key setup, separate from OAuth. Check signatures and handle alerts that arrive more than once.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.	With conditions 5 requests/second/IP; 100/minute/IP; 15/minute/property Plan: Independent Host / Operator / Manager Extra requests return HTTP 429. Save a copy of the data, then use event alerts to track changes. Avoid checking all the time.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.	With conditions Use limit and cursor to read more result pages. Plan: Independent Host / Operator / Manager Properties, bookings, reviews, threads and messages use cursors. We could not confirm one maximum page size for all tools.

Compare property management software for daily work — iGMS vs OwnerRez vs Uplisting

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Uplisting: what to consider

Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for iGMS, OwnerRez and Uplisting?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

Will Uplisting send my cleaning fee and promotions to Booking.com?

No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.

iGMS vs OwnerRez vs Uplisting

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iGMS

OwnerRez

Uplisting

Compare property management software for daily work — iGMS vs OwnerRez vs Uplisting

iGMS: what to consider

OwnerRez: what to consider

Uplisting: what to consider

Common questions

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