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iGMS vs Lodgix vs OwnerRez

Compare iGMS vs Lodgix vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

Your properties

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Area Only differences & unknowns

iGMS versus Lodgix versus OwnerRez: features, plans and limits.
What matters to you	iGMS 4.6 / 5Out of 495 reviews Property management	Lodgix 4.8 / 5Out of 174 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management
Score	Score89 STRCompare scoring	Score92 STRCompare scoring	Score83 STRCompare scoring
At a glance / Prices for your properties
Properties	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
Overview	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.
1-property price for your selection	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditions Standard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.
Limits and requirements	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate. Issue the refund through your payment service. Lodgix only records it. AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply. Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.
Review sources	CapterraRating 4.6 / 5 · 306 reviews TrustpilotTrustScore 4.6 / 5 · 144 reviews G2Rating 4.7 / 5 · 45 reviews GetAppRating 4.6 / 5 · 306 reviews Software AdviceRating 4.6 / 5 · 306 reviews	CapterraRating 4.8 / 5 · 171 reviews G2Rating 2.2 / 5 · 3 reviews GetAppRating 4.8 / 5 · 171 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count	Available Core plan, with optional paid add-ons. Plan: Core plan
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans	Available Monthly plan based on property count Plan: Core plan
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.	Available No OwnerRez booking fees Plan: Core plan
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons Add-on prices rise with your property-count plan. Outside services can charge extra too.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan
Trial Trial length and rules. A demo is different from a free trial.	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 30-day trial; no credit card requested Details: Every plan	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fees; setup and training included Details: Every plan	Available No setup fee Plan: Core plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.	Available Connect directly to Airbnb. Plan: Core plan
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.	Available Connect directly to Vrbo. Plan: Core plan
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	With conditions Connect Booking.com through Channex.io. Details: All plans based on property count You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.	Available Import an outside calendar through an iCal link. Plan: Core plan
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count This does not share full booking records. Making a new calendar link stops the old link working.	Available Share your calendar through an iCal link. Plan: Core plan
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count You need a supported connection. Each booking site has its own limits for prices and discounts.	Available Send prices and booking rules to linked booking sites. Plan: Core plan
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count iCal shares dates only and refreshes from time to time. Direct API connections share more details.	Available Send open and blocked dates to linked booking sites. Plan: Core plan
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.	Available Import bookings from linked sites. Plan: Core plan
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count Connect each booking site. Turn on Fetch Inquiries for Airbnb.	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count	Available See several properties in a ribbon or monthly calendar. Plan: Core plan
Manual bookings Enter bookings by hand as well as importing them from booking sites.	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count	Available Add bookings by hand. Plan: Core plan
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	Available Block dates without a guest reservation Details: All plans based on property count	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.	Available Use Excel templates to import bookings and financial records. Plan: Core plan
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	With conditions Set seasonal prices with reusable templates. Details: All plans based on property count You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.	Available Set prices for repeating seasons or selected dates. Plan: Core plan
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count An outside pricing service can replace prices and stay rules.	Available Set minimum stays by property or season. Plan: Core plan
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count Calculations differ by booking site. Airbnb allows up to 28 days.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately. We could not confirm a built-in market-based pricing tool.	We could not confirm this feature or what it requires.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions PriceLabs and Beyond Details: All plans based on property count You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count Connect a supported booking site or message source. Inbox permissions vary by source.	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time. Rules use the first property by default. Change the setting if you need more.	Available Schedule messages around each booking. Plan: Core plan
Event triggers Send messages when listed booking events happen.	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.	Available Send messages when a booking reaches a set stage. Plan: Core plan
Conditional messages Rules that send or skip messages based on booking details.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count Event rules have extra conditions. Set date and repeating conditions within the date event.	Available Set rules for when messages are sent. Plan: Core plan
Message templates Reuse message templates and fill them with supported guest or booking details.	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count	Available Reuse saved guest messages. Plan: Core plan
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	With conditions AI writes reply drafts for you to review. Details: All plans based on property count The automatic AI Assistant is a separate option you must turn on.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email. It replies only if a person has not replied recently. It skips questions it cannot answer.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	We could not confirm translation of messages you receive or send.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count To use your own number, set up and verify a Twilio account and number. Twilio fees apply. Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.	Available Guest emails Plan: Core plan
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count You can change the logo, styles and layout. WordPress websites and paid development are separate services.	Available Build a hosted website. Details: Paid Hosted Websites add-on
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count You need your own hosted website. Use the WordPress plugin or calendar embed.	Available Put booking, search and calendar tools on your website. Plan: Core plan
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on
Payment processors Payment services, with country and plan requirements.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	With conditions Stripe and Authorize.net Details: All plans based on property count You need a supported payment-service account. Its fees are separate.	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails. You need a supported payment service and a saved payment method.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count Sign in to the payment service to send the refund. Lodgix keeps the record.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	With conditions Make guest agreements that can be signed online. Details: All plans based on property count You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.	Available Let guests sign agreements online. Plan: Core plan
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count Plan fees, payment fees, paid add-ons and outside services still cost money.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.	Available Give cleaners their own portal accounts. Plan: Core plan
Task checklists Reuse task lists and mark jobs done.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.
Photo requirements Ask for or require photos of finished work.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	With conditions Require photos for checklist steps. Details: All plans based on property count Mark the step as required. Photos for reporting damage are a separate process.	We could not confirm this feature or what it requires.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count The housekeeper needs the Admin app with device alerts turned on.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count Charging costs to owners and creating statements need the Property Management add-on.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.	Available Send arrival details through automatic booking messages. Plan: Core plan
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count Guests install the app. Set up its content and features in Lodgix.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform
Code scheduling Set codes to work only during the stated check-in and checkout times.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	With conditions Choose when codes work around arrival and departure. Details: All plans based on property count PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform
Code delivery Send booking access codes to guests through supported channels.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count Make the code first. Staylio needs a lock connection and a generated code to show its door card.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions RemoteLock requires a paid provider plan Details: All plans based on property count Buy hardware and pay provider fees separately. We could not confirm the exact provider price.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count	Available See detailed bookings or booking summaries. Plan: Core plan
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	With conditions See how often properties are booked. Details: All plans based on property count We could not confirm the filters or exact calculation.	Available See booked nights and the share of nights booked. Plan: Core plan
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.	Available View booking income and payment reports. Plan: Core plan
Owner statements Statements for property owners. Check which income and expenses they include.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on Publish each statement. Remake it after later booking changes.	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on
Expense tracking Record property or booking expenses in the software.	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	With conditions Track costs and fees by property or booking. Details: Property Management add-on The paid add-on can include these costs in owner statements.	Available Record costs and attach receipts. Details: Paid Property Management add-on
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on You need the paid QuickBooks Sync add-on and a QuickBooks Online account.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.
Report exports Download reports in the listed file types.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count	Available Download reports as Excel or CSV files. Plan: Core plan
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count	Available Create as many staff logins as you need. Plan: Core plan
User permissions Choose what each person can see and do.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Group team members and choose what they can access. Details: All plans based on property count	Available Give staff full, limited or view-only access. Plan: Core plan
Choose which properties each person can access Choose which properties a person can access.	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.	Available Choose which properties staff and portal users can access. Plan: Core plan
Owner portal Let owners view property, booking or financial details.	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on Create an owner record and login. The manager chooses what the owner can see.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions. Create an API key and give it the permissions it needs.	Available Connect your own software with API v2. Plan: Core plan
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions. You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.
Webhooks Sends notices about events to linked systems.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count Set up the address in the website. We could not confirm API tools to manage these alerts.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier A Zapier connection with stated events, actions or plan requirements.	We could not confirm a supported iGMS app for Zapier.	With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count Exports cover selected dates and properties, not the whole account.	Available Booking, inquiry and quote exports Plan: Core plan
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count Book a session. Check imported properties and fees yourself.	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan
Moving your data Help or tools to import records from another system.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.	Available Import existing bookings and past financial records. Plan: Core plan
Help center Public guides and help pages. These alone do not show the quality of support.	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public help center and product guides Details: All plans based on property count	Available Public support guides Plan: Core plan
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	With conditions Contact support by email. Details: All plans based on property count We could not confirm reply times or support commitments.	Available Email support Plan: Core plan
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	We could not confirm live support chat. Guest chat and screen-share training are separate services.	We could not confirm this feature or what it requires.
Phone support Phone support, with any plan or country limits.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.	We could not confirm this feature or what it requires.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions.	Available v2 Details: Check that your plan lets you connect your own software.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions. Create an API key in your account. Each action needs its own permissions.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.
Read property records Read property records through the API.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions List property records Details: All plans; you need an API key with the right permissions. API key with property:read	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read reservation records An API tool reads booking records.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions. API key with reservation:read	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions. API key with reservation:write	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions. Use an API key with reservation:write permission. Only listed fields can change. We could not confirm how updates reach connected booking sites.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions. API key with guest:read	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.
Update guest records Updates guest records, not just contact fields on a booking.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions. API key with guest:write	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions. API key with pricing:read	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions. API key with pricing:write	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions. Use an API key with property:read permission. Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read owner records Read property-owner records through the API.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	With conditions Read owner records. Details: All plans; you need an API key with the right permissions. Use an API key with owner:read permission. The owner screen needs the paid Property Management add-on. Check if the API needs it too.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions. Use reservation:write permission to change values, or reservation:read to read them. Use each field’s name to identify it.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions The API guide lists a limit of 3 requests per second. Details: API users We could not confirm how each API action reports an exceeded limit.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — iGMS vs Lodgix vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for iGMS, Lodgix and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

iGMS vs Lodgix vs OwnerRez

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Lodgix

OwnerRez

Compare property management software for daily work — iGMS vs Lodgix vs OwnerRez

iGMS: what to consider

Lodgix: what to consider

OwnerRez: what to consider

Common questions

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