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iGMS vs Lodgify vs OwnerRez

Compare iGMS vs Lodgify vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

Lodgify

Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.

Best for: Combining booking work with plan-based message and team tools.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

Your properties

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Area Only differences & unknowns

iGMS versus Lodgify versus OwnerRez: features, plans and limits.
What matters to you	iGMS 4.6 / 5Out of 495 reviews Property management	Lodgify 4.7 / 5Out of 5,837 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management
Score	Score89 STRCompare scoring	Score81 STRCompare scoring	Score83 STRCompare scoring
At a glance / Prices for your properties
Properties	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
Overview	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.
1-property price for your selection	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditions Basic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.
Limits and requirements	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	Basic allows one property. Starter allows up to two. Ask about the limits for Professional and Ultimate. AI Co-Host is beta and requires approval before sending or changing anything. Automatic refunds need eligible website or manual bookings, Policy automation turned on and supported card payments. Booking-site and outside-payment limits still apply.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.
Review sources	CapterraRating 4.6 / 5 · 306 reviews TrustpilotTrustScore 4.6 / 5 · 144 reviews G2Rating 4.7 / 5 · 45 reviews GetAppRating 4.6 / 5 · 306 reviews Software AdviceRating 4.6 / 5 · 306 reviews	CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate	Available Core plan, with optional paid add-ons. Plan: Core plan
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate We could not confirm firm limits for Professional or Ultimate.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate	Available Monthly plan based on property count Plan: Core plan
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate Payment fees and optional services can cost extra.	Available No OwnerRez booking fees Plan: Core plan
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan
Trial Trial length and rules. A demo is different from a free trial.	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fee Details: All current plans	Available No setup fee Plan: Core plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Connect directly to Airbnb. Plan: Core plan
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Connect directly to Vrbo. Plan: Core plan
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate Connect the outside calendar. This shares dates, not full booking records.	Available Import an outside calendar through an iCal link. Plan: Core plan
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate Other services check your calendar link for updates. It does not export full booking records.	Available Share your calendar through an iCal link. Plan: Core plan
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Send prices and booking rules to linked booking sites. Plan: Core plan
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Send open and blocked dates to linked booking sites. Plan: Core plan
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Import bookings from linked sites. Plan: Core plan
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	Available Price and offer rules vary by booking site. Details: Connected-channel setup Set Booking.com and Expedia offers on those sites. Airbnb and Vrbo have their own rules. Promo codes work only on your website.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate	Available See several properties in a ribbon or monthly calendar. Plan: Core plan
Manual bookings Enter bookings by hand as well as importing them from booking sites.	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	With conditions Add a booking with or without a quote. Check plan: Check which plan includes this. Without a quote, manage prices and payments outside Lodgify. The booking status controls whether dates are blocked.	Available Add bookings by hand. Plan: Core plan
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate We could not confirm other changes or the rules for each booking site.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this. Cancel Airbnb bookings in Airbnb. Use Booking.com or Expedia to cancel bookings from those sites. Lodgify can cancel Vrbo bookings linked through the API. Guests cannot cancel on their own.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	With conditions Get help moving bookings. Check plan: Check the migration service and plan. A setup specialist helps. Check supported software, file formats, past data and timing. A full transfer is not guaranteed.	Available Use Excel templates to import bookings and financial records. Plan: Core plan
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this. This exports bookings, not necessarily the whole account.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate Set seasonal prices by hand. They do not repeat automatically or support copying within a rental. Dynamic Pricing overrides work differently.	Available Set prices for repeating seasons or selected dates. Plan: Core plan
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this. The longest minimum across the stay applies. Rules can reach your website, Airbnb, Booking.com, Vrbo and Expedia.	Available Set minimum stays by property or season. Plan: Core plan
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	We could not confirm this feature or what it requires.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate Use fixed amounts, not percent discounts. A custom rate covers one stay length. Booking.com needs matching weekly or monthly rate plans. Whether the stay costs less than nightly pricing depends on setup.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate Set up website offers. Airbnb and Vrbo updates follow their rules. Set Booking.com and Expedia offers on those sites. Promo codes work only on your website.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter Prices update daily up to 18 months ahead. Set a minimum price or override prices yourself.	We could not confirm this feature or what it requires.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this. You need an account with the pricing service. These outside services are separate from the built-in pricing tool.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	Available Scheduled arrival and departure messages Plan: Professional / Ultimate	Available Schedule messages around each booking. Plan: Core plan
Event triggers Send messages when listed booking events happen.	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	Available Send messages when booking events happen. Plan: Professional / Ultimate	Available Send messages when a booking reaches a set stage. Plan: Core plan
Conditional messages Rules that send or skip messages based on booking details.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	We could not confirm this feature or what it requires.	Available Set rules for when messages are sent. Plan: Core plan
Message templates Reuse message templates and fill them with supported guest or booking details.	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Reuse saved guest messages. Plan: Core plan
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available AI writes reply drafts. Details: Paid Rezzy AI add-on
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	We could not confirm this feature or what it requires.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta Beta access is required. This is a beta feature. Check whether you can use it.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	We could not confirm this feature or what it requires.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	Available Text guests with updates and reminders. Plan: Ultimate Check text-message fees, supported countries and sending limits.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this. Use the cancellation Message slider, then Send. Check other guest-email tools and supported booking sites. This confirms cancellation emails, not every type of email campaign.	Available Guest emails Plan: Core plan
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate	Available Build a hosted website. Details: Paid Hosted Websites add-on
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate Compatible payment account or external site	Available Put booking, search and calendar tools on your website. Plan: Core plan
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	Available Use your own web address. Plan: Starter / Professional / Ultimate	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on
Payment processors Payment services, with country and plan requirements.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate Compatible payment account or external site	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate You need a booking quote, active Policy automation and a supported online payment method. Turn off automatic payments for old bookings that are already paid.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate This holds funds on the card. It does not take a deposit payment upfront.	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this. Automatic refunds need a website or manual booking, an active Policy, a card payment and an enabled payment service. Choose manual mode for a custom partial refund. You can send manual refunds through Stripe, Braintree, AuthorizeNet or Lodgify Payments. Refund PayPal, bank or cash payments outside Lodgify. Mark as Refunded only saves a record. It does not send money.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this. Set up the quote. We could not confirm online signing.	Available Let guests sign agreements online. Plan: Core plan
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan. You need both services. Check the ID-check method and where it works in the US. This is not a promise of legal compliance. This is an outside service. Built-in or face-recognition checks are not confirmed.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate Payment fees still apply. Basic’s zero booking fee does not confirm it includes a direct-booking website.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	Available Create tasks from bookings or set them to repeat. Plan: Ultimate	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	Available Let team members see their assigned tasks. Plan: Ultimate	Available Give cleaners their own portal accounts. Plan: Core plan
Task checklists Reuse task lists and mark jobs done.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	Available Step-by-step task checklists Plan: Ultimate	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.
Photo requirements Ask for or require photos of finished work.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	Available Require photos for tasks. Plan: Ultimate	We could not confirm this feature or what it requires.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	Available Send app alerts for tasks. Plan: Ultimate	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	Available Assign repair tasks. Plan: Ultimate	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate You need the Turno service. Cleaning work is separate from the plan.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	Available Send arrival details in scheduled messages. Plan: Professional / Ultimate	Available Send arrival details through automatic booking messages. Plan: Core plan
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate We could not confirm other guest-portal actions.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. Each connected lock costs USD7 a month, paid in advance.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform
Code scheduling Set codes to work only during the stated check-in and checkout times.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform
Code delivery Send booking access codes to guests through supported channels.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan. Pay each month in advance. Buy supported lock hardware separately.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available Booking reports Plan: Starter / Professional / Ultimate	Available See detailed bookings or booking summaries. Plan: Core plan
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate	Available See booked nights and the share of nights booked. Plan: Core plan
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	Available See income on owner statements. Plan: Ultimate Statements include booking income, fees, costs and payouts.	Available View booking income and payment reports. Plan: Core plan
Owner statements Statements for property owners. Check which income and expenses they include.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	Available Statements with revenue, fees and expenses Plan: Ultimate	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on
Expense tracking Record property or booking expenses in the software.	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	Available Track booking fees and property costs entered by hand. Plan: Ultimate This feeds owner statements. It is not a full bookkeeping tool.	Available Record costs and attach receipts. Details: Paid Property Management add-on
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan. You need plans with Lodgify and the chosen service. This is a connection, not built-in accounting or a promise of compliance.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.
Report exports Download reports in the listed file types.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files. Each export covers its own report or booking data. We could not confirm a full-account export.	Available Download reports as Excel or CSV files. Plan: Core plan
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Co-host access Plan: Starter / Professional / Ultimate	Available Create as many staff logins as you need. Plan: Core plan
User permissions Choose what each person can see and do.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Choose how much each team member can access. Plan: Ultimate	Available Give staff full, limited or view-only access. Plan: Core plan
Choose which properties each person can access Choose which properties a person can access.	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	We could not confirm this feature or what it requires.	Available Choose which properties staff and portal users can access. Plan: Core plan
Owner portal Let owners view property, booking or financial details.	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	Available Give owners limited access to view their reports. Plan: Ultimate We could not confirm other owner tools beyond finances and reports.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate	Available Connect your own software with API v2. Plan: Core plan
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate You need an API key. Check live access and any older or custom account terms.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.
Webhooks Sends notices about events to linked systems.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this. You need API access and a receiving web address. Check whether your account can use these alerts.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier A Zapier connection with stated events, actions or plan requirements.	We could not confirm a supported iGMS app for Zapier.	With conditions Official Zapier connection Details: Check which plan includes this. You need a separate Zapier account.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files. Each export covers its own report or booking data. We could not confirm a full-account export.	Available Booking, inquiry and quote exports Plan: Core plan
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	Available Get personal setup help. Plan: Starter / Professional / Ultimate	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan
Moving your data Help or tools to import records from another system.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan. A setup specialist helps. Check supported software, file formats, past data and timing. A full transfer is not guaranteed.	Available Import existing bookings and past financial records. Plan: Core plan
Help center Public guides and help pages. These alone do not show the quality of support.	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public Lodgify Help Center Details: Public; no plan required to read	Available Public support guides Plan: Core plan
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	Available Contact a person by email. Plan: Starter / Professional / Ultimate	Available Email support Plan: Core plan
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	Available Live chat support Plan: Ultimate	We could not confirm this feature or what it requires.
Phone support Phone support, with any plan or country limits.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	Available Contact support by phone. Plan: Professional / Ultimate	We could not confirm this feature or what it requires.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available v1, v2 Details: Check that your plan lets you connect your own software.	Available v2 Details: Check that your plan lets you connect your own software.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	Available X-ApiKey header Details: API access conditions apply The public API key can read and change data. Booking-site API calls need a separate channel key.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.
Read property records Read property records through the API.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read reservation records An API tool reads booking records.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Only supported booking fields can be changed.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm a separate guest directory.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.
Update guest records Updates guest records, not just contact fields on a booking.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Send rental and room-type IDs, plus startDate and endDate. Both the start date and end date count as stay nights.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions GET /v2/availability Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeDetails=true for detailed booking status. It is false by default.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeTransactions=true. It is false by default, which leaves out transaction details. This reads Payment and Refund records. It does not send a payment or refund.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeTransactions=true. It is false by default, which leaves out transaction details. This reads Payment and Refund records. It does not send a payment or refund.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read owner records Read property-owner records through the API.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Use a unique target_url. A duplicate returns error 409. Save the signing secret when you create it; it is shown only once.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan. Going over the limit returns 429. Heavy or abusive traffic may be blocked. Unregistered outside connections may have limited keys.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm a maximum page size.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — iGMS vs Lodgify vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

Lodgify: what to consider

Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for iGMS, Lodgify and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?

Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

iGMS vs Lodgify vs OwnerRez

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iGMS

Lodgify

OwnerRez

Compare property management software for daily work — iGMS vs Lodgify vs OwnerRez

iGMS: what to consider

Lodgify: what to consider

OwnerRez: what to consider

Common questions

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