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Hostfully Property Management Platform vs iGMS vs OwnerRez

Compare Hostfully Property Management Platform vs iGMS vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Hostfully Property Management Platform

Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.

Best for: Keeping booking work, staff tasks and owner reports in one system.

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

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Area Only differences & unknowns

Hostfully versus iGMS versus OwnerRez: features, plans and limits.
What matters to you	HostfullyProperty management	iGMSProperty management	OwnerRezProperty management
Score	Score92 STRCompare scoring	Score89 STRCompare scoring	Score83 STRCompare scoring
At a glance / Prices for your properties
Properties	Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
Overview	Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras.	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons	Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote.	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.
1-property price for your selection	Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditions Growth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote.	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.
Limits and requirements	Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. These ranges do not confirm strict limits. Starting per-property rates exclude a platform fee whose amount is not stated. Open API, Digital Guidebooks and Devices are add-ons. Their complete current prices are not confirmed here. InboxAI suggests replies for host review. The help guides say it does not translate existing messages or act as an email autoresponder. For iCal, make changes at the source system and allow sync delays. Vrbo refunds must be processed manually. Check how refunds work for each channel.	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Core plan, with optional paid add-ons. Plan: Core plan
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise These are advertised ranges. We could not confirm firm limits.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise The platform fee and final quote are not listed. The starting rate is not your full bill.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Monthly plan based on property count Plan: Core plan
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise Outside payment-provider fees are not covered by this statement.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	Available No OwnerRez booking fees Plan: Core plan
Paid add-ons Features or services that cost extra beyond your plan.	Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan
Trial Trial length and rules. A demo is different from a free trial.	Available No free trial; free demo Plan: Growth / Pro / Enterprise	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial
Setup fees One-time setup fees. A missing price does not mean setup is free.	Setup help is listed. We could not confirm its fee or whether it is free.	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fee Plan: Core plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise. Booking-site limits apply.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	Available Connect directly to Airbnb. Plan: Core plan
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise. Booking-site limits apply.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	Available Connect directly to Vrbo. Plan: Core plan
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise. Booking-site limits apply.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise. Choose a one-time import or ongoing updates. Do not add iCal for a site already linked through the API.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	Available Import an outside calendar through an iCal link. Plan: Core plan
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. Choose what the calendar shares. This is not a full financial export.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	Available Share your calendar through an iCal link. Plan: Core plan
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	Available Send prices and booking rules to linked booking sites. Plan: Core plan
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	Available Send open and blocked dates to linked booking sites. Plan: Core plan
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	Available Import bookings from linked sites. Plan: Core plan
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise. Connect a supported booking site.	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise. The guide says ongoing updates can take up to 20 minutes. This is guidance, not a speed guarantee.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available Central calendar Plan: Growth / Pro / Enterprise	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See several properties in a ribbon or monthly calendar. Plan: Core plan
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	Available Add bookings by hand. Plan: Core plan
Booking changes Edit booking fields and check whether changes reach linked booking sites.	Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise. Allowed changes vary by booking site.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise. Booking.com has rules for no-shows and invalid cards. Delete iCal bookings where they came from. Do not assume canceling sends a refund.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking Block dates without making a paid guest booking.	Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise. Airbnb includes the past 12 months. Booking.com imports future stays. Enter existing Vrbo and direct bookings yourself.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	Available Use Excel templates to import bookings and financial records. Plan: Core plan
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.
Booking export Export booking records. Check which file formats are supported.	Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise. Filter by dates, owner or property. Reports arrive by email. We could not confirm the file format.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	Available Set prices for repeating seasons or selected dates. Plan: Core plan
Minimum stays Set minimum stays. Check limits for each date and booking site.	Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise. Change specific dates in the price calendar. A connected pricing service controls the stay rules it sends.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	Available Set minimum stays by property or season. Plan: Core plan
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise. We could not confirm a built-in tool that finds gaps for you. Outside tools may need setup and extra fees.	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise. Support varies by booking site and rule. Check Booking.com before relying on it.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise. Airbnb discounts the nights that meet the rule. Hostfully discounts the booking that meets it.	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise. We could not confirm a built-in tool that sets prices from market demand.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	We could not confirm this feature or what it requires.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise. Set up the outside pricing service. Its fees may apply.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.
Scheduled messages Schedule messages before or after booking dates and times.	Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise. Set the timing and the rules that must be met.	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	Available Schedule messages around each booking. Plan: Core plan
Event triggers Send messages when listed booking events happen.	Available Message triggers Plan: Growth / Pro / Enterprise	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	Available Send messages when a booking reaches a set stage. Plan: Core plan
Conditional messages Rules that send or skip messages based on booking details.	Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	Available Set rules for when messages are sent. Plan: Core plan
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Message templates Plan: Growth / Pro / Enterprise	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Reuse saved guest messages. Plan: Core plan
AI suggested replies AI writes a draft. A person checks or sends it.	Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise Scheduled saved messages are a different feature.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on
Approval before AI sends Controls for a person to check an AI reply before it is sent.	Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on
Translations Check automatic message translation. Templates written in several languages are a different feature.	Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise It can write a reply in the guest’s language. That does not translate a message already received.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	Available Send text messages. Plan: Growth / Pro / Enterprise	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.
Email messages Email guests. Check sender and booking-site limits.	Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise. Booking-site format rules apply. Some links may need a confirmed booking.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	Available Guest emails Plan: Core plan
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Direct booking site Plan: Growth / Pro / Enterprise	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	Available Build a hosted website. Details: Paid Hosted Websites add-on
Booking widget Add a booking engine to a website hosted elsewhere.	Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise. You need to set up the outside website. The form supports booking rules and checkout.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	Available Put booking, search and calendar tools on your website. Plan: Core plan
Custom domain Use your own domain for the provider’s direct-booking website.	Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise. You must own and set up the web address.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on
Payment processors Payment services, with country and plan requirements.	With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise. You need a payment-provider account that works in your location. Its fees apply.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise. Connect a payment service and pay its fees.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise. Set up your payment service and follow booking-site rules. Card holds are marked beta.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise. Payment-service fees are not refunded.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	Available Digital signatures Plan: Growth / Pro / Enterprise	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	Available Let guests sign agreements online. Plan: Core plan
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on Enroll, accept the terms and provide enough guest details. We cannot promise the checks are always correct or that protection always applies.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise Payment-provider fees still apply.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise. Set up the task rules.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	Available Give cleaners their own portal accounts. Plan: Core plan
Task checklists Reuse task lists and mark jobs done.	Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.
Photo requirements Ask for or require photos of finished work.	You can add photos to task cards. We could not confirm a rule that requires a photo before completion.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	We could not confirm this feature or what it requires.
Task notifications Send notices when tasks are assigned, changed or completed.	Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	Available Turno connection Plan: Growth / Pro / Enterprise	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	Available Send arrival details through automatic booking messages. Plan: Core plan
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on This needs the Guidebooks add-on. We could not confirm that guests can change or cancel bookings there.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on You need a supported device and a Hostfully Devices plan. Ask for the extra cost.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on You need a supported device and a Hostfully Devices plan. Ask for the extra cost.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on You need a supported device and a Hostfully Devices plan. Ask for the extra cost.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform
Code delivery Send booking access codes to guests through supported channels.	With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on You need a supported device and a Hostfully Devices plan. Ask for the extra cost.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on You need a supported device and a Hostfully Devices plan. Ask for the extra cost.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available See detailed bookings or booking summaries. Plan: Core plan
Occupancy reports See how often your rentals are booked. Filter by date or property.	Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	Available See booked nights and the share of nights booked. Plan: Core plan
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	Available View booking income and payment reports. Plan: Core plan
Owner statements Statements for property owners. Check which income and expenses they include.	Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise Include cost adjustments and filter by property or date. This does not confirm a full trust-accounting system.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on
Expense tracking Record property or booking expenses in the software.	Available Expense management Plan: Growth / Pro / Enterprise	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	Available Record costs and attach receipts. Details: Paid Property Management add-on
Accounting connections Which accounting tools connect and what they can share.	With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms. The connection or service may need setup and extra provider fees.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.
Report exports Download reports in the listed file types.	Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise. You cannot export the Analytics dashboard itself. Enhanced Reports is a different reporting tool.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download reports as Excel or CSV files. Plan: Core plan
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	Available Team roles Plan: Growth / Pro / Enterprise	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Create as many staff logins as you need. Plan: Core plan
User permissions Choose what each person can see and do.	Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Give staff full, limited or view-only access. Plan: Core plan
Choose which properties each person can access Choose which properties a person can access.	Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise. Turn on permissions first. Managers can still see every property. Associates may still see financial details.	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	Available Choose which properties staff and portal users can access. Plan: Core plan
Owner portal Let owners view property, booking or financial details.	Available Owner portal Plan: Growth / Pro / Enterprise	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Mobile app Plan: Growth / Pro / Enterprise	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise You need the add-on and permission to connect.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	Available Connect your own software with API v2. Plan: Core plan
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise Test and live access each have sign-in and access rules.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.
Webhooks Sends notices about events to linked systems.	With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on Set up an HTTPS receiving address with permission to use webhooks.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply You need a Zapier account and configured workflows. Plan fees may apply.	We could not confirm a supported iGMS app for Zapier.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on You need API access. This does not confirm an export of every type of data.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	Available Booking, inquiry and quote exports Plan: Core plan
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan
Moving your data Help or tools to import records from another system.	With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise. We could not confirm a service that handles the whole move for you.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	Available Import existing bookings and past financial records. Plan: Core plan
Help center Public guides and help pages. These alone do not show the quality of support.	Available Help center and Hostfully University Plan: Growth / Pro / Enterprise	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public support guides Plan: Core plan
Email support Email support, with any plan limits. Response time is unconfirmed.	Available 24/7 email support Plan: Growth / Pro / Enterprise	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	Available Email support Plan: Core plan
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 chat support Plan: Growth / Pro / Enterprise	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	We could not confirm this feature or what it requires.
Phone support Phone support, with any plan or country limits.	We could not confirm phone support. Email, chat and some paid-plan video calls are listed.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	We could not confirm this feature or what it requires.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available v2 Details: Check that your plan lets you connect your own software.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on Use Authorization for an OAuth access token, or X-HOSTFULLY-APIKEY. Both are listed as apiKey schemes. Partner OAuth has its own setup guide.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.
Read property records Read property records through the API.	With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on Read properties your agency can access. Supports updatedSince, _limit and _cursor.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read reservation records An API tool reads booking records.	With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on Send propertyUid, agencyUid or leadUids. Access and filter rules apply.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on Send the agency, property, status and stay dates. Other booking actions use their own endpoints.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on Use separate actions for workflow changes. Partner permission is needed to change personal details.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on Partner and affiliate connections have limits on personal data.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.
Update guest records Updates guest records, not just contact fields on a booking.	We could not confirm changes to a guest record on its own. You can change guestInformation on a lead.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest messages An API tool reads guest messages or conversation details.	With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on Filter by agency, thread or lead. Results can be read in pages.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on Send EMAIL or DIRECT_MESSAGE in supported Airbnb, Vrbo or Booking.com threads. Include leadUid.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on Send propertyUid, from and to.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on Choose SET or REMOVE and send the pricing-period record.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on Send the from and to dates.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on Use GET /api/v3.3/transactions with orderUid, or GET /transactions/{uid}. Types include sale, deposit charge and refund.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on Records give the refund type, amount, original transaction and status. This reads a refund; it does not issue one.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read owner records Read property-owner records through the API.	With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on Send agencyUid. You can also filter the results.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on Send exactly one propertyUid or leadUid. This reads custom values; it does not confirm tools to create any field definition you want.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on You need the correct agency or partner access and sign-in details.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on One guide lists 10,000 requests per hour. A July 2026 FAQ lists 1,000. Ask which limit applies to your account.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on We could not confirm the maximum batch size.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — Hostfully Property Management Platform vs iGMS vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Hostfully Property Management Platform: what to consider

Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Hostfully Property Management Platform, iGMS and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Hostfully’s base software include Digital Guidebooks and smart-device tools?

Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

Hostfully Property Management Platform vs iGMS vs OwnerRez

Overview

Hostfully Property Management Platform

iGMS

OwnerRez

Compare property management software for daily work — Hostfully Property Management Platform vs iGMS vs OwnerRez

Hostfully Property Management Platform: what to consider

iGMS: what to consider

OwnerRez: what to consider

Common questions

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