Hostaway
Manage booking calendars, guest messages, daily tasks, owner reports and direct bookings.
Best for: Manage messages, daily tasks and owner reports together.
YOUR SHORTLIST, SIDE BY SIDE
Hostaway vs Lodgify vs OwnerRez
Compare Hostaway vs Lodgify vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
Lodgify
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
OwnerRez
Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.
Best for: Managing booking records, payment schedules and guest agreements.
Showing all 110 detailed properties.
| What matters to you |  HostawayProperty management |  LodgifyProperty management |  OwnerRezProperty management |
|---|---|---|---|
| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. | We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. |
| Overview | These tools manage booking site calendars, bookings and guest messages. They also handle tasks, owner reports and direct bookings. Ask for a plan quote for your full set of properties. | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. | Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans and add-ons | Custom plan Ask for a quote for your exact property count. Check included features, add-ons, the contract term and all charges. Booking Website Pro · add-on $49/month add-on is advertised; plan and applicable transaction charges remain separate. Resolve the published booking-fee conflict in your quote. | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. | Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor. |
| 1-property price for your selection | Request a complete quoteNo complete plan total is published. Confirm included modules, setup, transaction charges and taxes. The one-listing sales route currently leads to a waitlist. Eligibility needs checking. | Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditionsBasic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. | Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditionsCore plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need. |
| Limits and requirements |
|
|
|
| Review sources | CapterraRating 4.8 / 5 · 1,623 reviews TrustpilotTrustScore 4.8 / 5 · 2,490 reviews G2Rating 4.8 / 5 · 440 reviews GetAppRating 4.8 / 5 · 1,623 reviews Software AdviceRating 4.8 / 5 · 1,623 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | With conditions Ask for a custom quote. Details: Ask for a quote and check what is included.
| Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate | Available Core plan, with optional paid add-ons. Plan: Core plan |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | With conditions The sales form is for 2 or more listings. The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. Details: Ask for a quote and check what is included.
| Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
| We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
|
| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Ask for a quote for your properties. Details: Ask for a quote and check what is included.
| Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate | Available Monthly plan based on property count Plan: Core plan |
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate
| Available No OwnerRez booking fees Plan: Core plan |
| Paid add-ons Features or services that cost extra beyond your plan. | With conditions Booking Website Pro, Dynamic Pricing and Smart Locks Details: Ask for a quote and check what is included.
| Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate | Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan |
| Trial Trial length and rules. A demo is different from a free trial. | A demo is offered. We could not confirm a free trial, its length or who can get one. | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate | Available 14 days, including enabled premium modules Plan: Core plan
|
| Setup fees One-time setup fees. A missing price does not mean setup is free. | Setup help is offered. Ask for setup and data-moving fees in your quote. | Available No setup fee Details: All current plans | Available No setup fee Plan: Core plan |
| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Details: Ask for a quote and check what is included.
| Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Airbnb. Plan: Core plan |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Details: Ask for a quote and check what is included.
| Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Vrbo. Plan: Core plan |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Details: Ask for a quote and check what is included.
| Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Connect directly to Booking.com. Plan: Core plan
|
| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import bookings from outside calendars. Details: Ask for a quote and check what is included.
| Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| Available Import an outside calendar through an iCal link. Plan: Core plan |
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share a listing’s calendar link. Details: Ask for a quote and check what is included.
| Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
| Available Share your calendar through an iCal link. Plan: Core plan |
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with supported booking sites. Details: Ask for a quote and check what is included.
| Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Send prices and booking rules to linked booking sites. Plan: Core plan |
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates in both directions. Details: Ask for a quote and check what is included.
| Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Send open and blocked dates to linked booking sites. Plan: Core plan |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Import bookings and update open dates. Details: Ask for a quote and check what is included.
| Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Import bookings from linked sites. Plan: Core plan |
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Sync guest messages from supported booking sites. Details: Ask for a quote and check what is included.
| Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan
|
| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions Updates and supported details depend on the connection. Details: Ask for a quote and check what is included.
| Available Price and offer rules vary by booking site. Details: Connected-channel setup
| Available Use either iCal or the API for a booking site, not both. Plan: Core plan |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | With conditions See bookings, prices and tasks in one calendar. Details: Ask for a quote and check what is included.
| Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate | Available See several properties in a ribbon or monthly calendar. Plan: Core plan |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create bookings from the calendar. Details: Ask for a quote and check what is included.
| With conditions Add a booking with or without a quote. Check plan: Check which plan includes this.
| Available Add bookings by hand. Plan: Core plan |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change bookings in the calendar. Details: Ask for a quote and check what is included.
| Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying.
|
| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel supported bookings in Hostaway.
Details: Ask for a quote and check what is included. | With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this.
| With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying.
|
| Calendar blocking Block dates without making a paid guest booking. | With conditions Block or change many dates at once. Details: Ask for a quote and check what is included.
| Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Block dates and set booking rules. Plan: Core plan
|
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Import bookings from a CSV file. Details: Ask for a quote and check what is included.
| With conditions Get help moving bookings. Check plan: Check the migration service and plan.
| Available Use Excel templates to import bookings and financial records. Plan: Core plan |
| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | With conditions Guest Book and online check-in guest data Details: Ask for a quote and check what is included.
| Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate | Available Save guest names and contact details. Check plan: Core is likely. Check before buying.
|
| Booking export Export booking records. Check which file formats are supported. | With conditions Download bookings as a CSV file. Details: Ask for a quote and check what is included.
| Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this.
| Available Download bookings as Excel, CSV or TSV files. Plan: Core plan |
| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Change prices for a range of dates. Details: Ask for a quote and check what is included.
| With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate
| Available Set prices for repeating seasons or selected dates. Plan: Core plan |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set minimum and maximum stays by date. Details: Ask for a quote and check what is included.
| Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this.
| Available Set minimum stays by property or season. Plan: Core plan |
| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays to fill gaps between bookings. Details: Ask for a quote and check what is included.
| We could not confirm this feature or what it requires. | With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan
|
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Weekly and monthly discounts Details: Ask for a quote and check what is included.
| With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate
| With conditions Give percentage discounts for longer stays. Plan: Core plan
|
| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Add a last-minute discount by hand after booking. Details: Ask for a quote and check what is included.
| With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate
| Available Offer discounts based on how soon the guest will arrive. Plan: Core plan |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools adjust nightly prices each day. Details: Ask for a quote and check what is included.
| Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter
| We could not confirm this feature or what it requires. |
| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions PriceLabs rate connection Details: Ask for a quote and check what is included.
| With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this.
| With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying.
|
| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | With conditions Read booking-site, email, text and WhatsApp messages together. Details: Ask for a quote and check what is included.
| Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Read email, text and booking-site messages in one inbox. Plan: Core plan
|
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around booking events. Details: Ask for a quote and check what is included.
| Available Scheduled arrival and departure messages Plan: Professional / Ultimate | Available Schedule messages around each booking. Plan: Core plan |
| Event triggers Send messages when listed booking events happen. | With conditions Send messages for booking, stay, payment or door-code events. Details: Ask for a quote and check what is included.
| Available Send messages when booking events happen. Plan: Professional / Ultimate | Available Send messages when a booking reaches a set stage. Plan: Core plan |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking details, open dates or payment rules to choose messages. Details: Ask for a quote and check what is included.
| We could not confirm this feature or what it requires. | Available Set rules for when messages are sent. Plan: Core plan |
| Message templates Reuse message templates and fill them with supported guest or booking details. | With conditions Reuse messages with guest and stay details. Details: Ask for a quote and check what is included.
| Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Reuse saved guest messages. Plan: Core plan |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions AI drafts replies using property and booking details. Details: Ask for a quote and check what is included.
| Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available AI writes reply drafts. Details: Paid Rezzy AI add-on |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send replies that match your rules. Details: Ask for a quote and check what is included.
| We could not confirm this feature or what it requires. | Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on |
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions Review drafts or let AI send replies.
Details: Ask for a quote and check what is included. | With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta
| Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate incoming messages with one click. Details: Ask for a quote and check what is included.
| We could not confirm this feature or what it requires. | With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying.
|
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive texts in the inbox. Details: Ask for a quote and check what is included.
| Available Text guests with updates and reminders. Plan: Ultimate
| With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on
|
| Email messages Email guests. Check sender and booking-site limits. | With conditions Email in the inbox and automations Details: Ask for a quote and check what is included.
| With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this.
| Available Guest emails Plan: Core plan |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Build a booking website. Pro is an extra option. Details: Ask for a quote and check what is included.
| Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate | Available Build a hosted website. Details: Paid Hosted Websites add-on |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking calendar to your website. Details: Ask for a quote and check what is included.
| Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate
| Available Put booking, search and calendar tools on your website. Plan: Core plan |
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address. Details: Ask for a quote and check what is included.
| Available Use your own web address. Plan: Starter / Professional / Ultimate | Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on |
| Payment processors Payment services, with country and plan requirements. | With conditions Connect Stripe, Braintree or Authorize.net. Details: Ask for a quote and check what is included.
| Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate
| With conditions Connect your own payment service. Plan: Core plan
|
| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Split payments into stages and charge the balance later. Details: Ask for a quote and check what is included.
| With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate
| Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying.
|
| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Set up card deposit holds automatically or by hand.
Details: Ask for a quote and check what is included. | Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate
| With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying.
|
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Partial or full Stripe refunds per charge Details: Ask for a quote and check what is included.
| With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this.
| With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying.
|
| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign rental agreements online. Details: Ask for a quote and check what is included.
| Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this.
| Available Let guests sign agreements online. Plan: Core plan |
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Connect Autohost to screen guests and check IDs. Details: Ask for a quote and check what is included.
| With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan.
| With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service.
|
| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate
| Available No OwnerRez booking fees; processor charges separate Plan: Core plan |
| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create tasks yourself or from booking events. Details: Ask for a quote and check what is included.
| Available Create tasks from bookings or set them to repeat. Plan: Ultimate | With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on
|
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Choose what cleaners can see. Details: Ask for a quote and check what is included.
| Available Let team members see their assigned tasks. Plan: Ultimate | Available Give cleaners their own portal accounts. Plan: Core plan |
| Task checklists Reuse task lists and mark jobs done. | With conditions Save and reuse task checklists. Details: Ask for a quote and check what is included.
| Available Step-by-step task checklists Plan: Ultimate | With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on
|
| Photo requirements Ask for or require photos of finished work. | Tasks can include images. We do not know if photos can be requested or required before a task is marked done. | Available Require photos for tasks. Plan: Ultimate | We could not confirm this feature or what it requires. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Task reminders, assignee updates and late-task alerts Details: Ask for a quote and check what is included.
| Available Send app alerts for tasks. Plan: Ultimate | Available Choose task alerts. Check plan: Core is likely. Check before buying.
|
| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Recurring maintenance tasks Details: Ask for a quote and check what is included.
| Available Assign repair tasks. Plan: Ultimate | Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying.
|
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Ask for a quote and check what is included.
| With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate
| With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers
|
| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | With conditions Show arrival details after guests meet your conditions. Details: Ask for a quote and check what is included.
| Available Send arrival details in scheduled messages. Plan: Professional / Ultimate | Available Send arrival details through automatic booking messages. Plan: Core plan |
| Guest portal A booking page or portal for guests. Check what guests can do there. | With conditions Reservation portal with stay details and payments Details: Ask for a quote and check what is included.
| With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate
| Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying.
|
| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions Connect supported smart locks Details: Ask for a quote and check what is included.
| With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan
|
| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create door codes for bookings automatically. Details: Ask for a quote and check what is included.
| Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Make door codes for each booking. Plan: Core plan
|
| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Make door codes work around check-in and check-out. Details: Ask for a quote and check what is included.
| Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan.
| Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan
|
| Code delivery Send booking access codes to guests through supported channels. | With conditions Add door codes to automatic guest messages. Details: Ask for a quote and check what is included.
| Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions Add door codes to saved guest messages. Plan: Core plan
|
| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Pay for each linked smart device. Details: Ask for a quote and check what is included.
| With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan.
| With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection
|
| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | With conditions Filter booking reports and download CSV files. Details: Ask for a quote and check what is included.
| Available Booking reports Plan: Starter / Professional / Ultimate | Available See detailed bookings or booking summaries. Plan: Core plan |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See booked nights, check-ins and how often properties are booked. Details: Ask for a quote and check what is included.
| Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate | Available See booked nights and the share of nights booked. Plan: Core plan |
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | With conditions See income figures in occupancy reports. Details: Ask for a quote and check what is included.
| Available See income on owner statements. Plan: Ultimate
| Available View booking income and payment reports. Plan: Core plan |
| Owner statements Statements for property owners. Check which income and expenses they include. | With conditions Create owner statements with income, costs and payouts. Details: Ask for a quote and check what is included.
| Available Statements with revenue, fees and expenses Plan: Ultimate | Available Make statements of income, costs and commissions. Details: Paid Property Management add-on |
| Expense tracking Record property or booking expenses in the software. | With conditions Expenses, extras and recurring entries Details: Ask for a quote and check what is included.
| Available Track booking fees and property costs entered by hand. Plan: Ultimate
| Available Record costs and attach receipts. Details: Paid Property Management add-on |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect QuickBooks Online. Details: Ask for a quote and check what is included.
| With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan.
| With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on
|
| Report exports Download reports in the listed file types. | With conditions Download occupancy and cost reports as CSV files. Details: Ask for a quote and check what is included.
| Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| Available Download reports as Excel or CSV files. Plan: Core plan |
| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Add users and user groups. Details: Ask for a quote and check what is included.
| Available Co-host access Plan: Starter / Professional / Ultimate | Available Create as many staff logins as you need. Plan: Core plan |
| User permissions Choose what each person can see and do. | With conditions Choose which tools, contacts and money details each user can see. Details: Ask for a quote and check what is included.
| Available Choose how much each team member can access. Plan: Ultimate | Available Give staff full, limited or view-only access. Plan: Core plan |
| Choose which properties each person can access Choose which properties a person can access. | With conditions Choose which listings each user can see. Details: Ask for a quote and check what is included.
| We could not confirm this feature or what it requires. | Available Choose which properties staff and portal users can access. Plan: Core plan |
| Owner portal Let owners view property, booking or financial details. | With conditions Owner access to selected property information Details: Ask for a quote and check what is included.
| Available Give owners limited access to view their reports. Plan: Ultimate
| Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions See tasks and update their status on your phone. Details: Ask for a quote and check what is included.
| Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate | Not supported Use an installable web app, rather than an app-store app. Plan: Core plan |
| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Turn on API access in the dashboard. Details: Ask for a quote and check what is included.
| Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate | Available Connect your own software with API v2. Plan: Core plan |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Account credentials and at least one listing Details: Ask for a quote and check what is included.
| With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate
| With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan
|
| Webhooks Sends notices about events to linked systems. | With conditions Selected reservation, inbound-message and task events Details: Ask for a quote and check what is included.
| With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this.
| With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only
|
| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks from bookings, add notes or search. Details: Ask for a quote and check what is included.
| With conditions Official Zapier connection Details: Check which plan includes this.
| With conditions Use the official Zapier connection. Plan: Core plan
|
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download bookings and guest data. Details: Ask for a quote and check what is included.
| Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
| Available Booking, inquiry and quote exports Plan: Core plan |
| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | With conditions Guided setup with specialists Details: Ask for a quote and check what is included.
| Available Get personal setup help. Plan: Starter / Professional / Ultimate | Available Use the setup wizard and a free Jumpstart session. Plan: Core plan |
| Moving your data Help or tools to import records from another system. | With conditions CSV import for external bookings Details: Ask for a quote and check what is included.
| With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan.
| Available Import existing bookings and past financial records. Plan: Core plan |
| Help center Public guides and help pages. These alone do not show the quality of support. | Available Search public help guides. Details: All visitors
| Available Public Lodgify Help Center Details: Public; no plan required to read | Available Public support guides Plan: Core plan |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Email support for device setup help. Details: Ask for a quote and check what is included.
| Available Contact a person by email. Plan: Starter / Professional / Ultimate | Available Email support Plan: Core plan |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | We could not confirm live chat with a person. Support lists phone, a contact form and an AI agent. | Available Live chat support Plan: Ultimate | We could not confirm this feature or what it requires. |
| Phone support Phone support, with any plan or country limits. | With conditions 24/7 phone support advertised Details: Ask for a quote and check what is included. | Available Contact support by phone. Plan: Professional / Ultimate | We could not confirm this feature or what it requires. |
| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | With conditions REST API v1 Details: You need an account with API access. Ask for a quote. | Available v1, v2 Details: Check that your plan lets you connect your own software. | Available v2 Details: Check that your plan lets you connect your own software. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions OAuth 2.0 client credentials with bearer token Details: Ask for a quote and check what is included.
| Available X-ApiKey header Details: API access conditions apply
| Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software. |
| Read property records Read property records through the API. | With conditions Read listings Details: You need an account with API access. Ask for a quote. | With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
|
| Read reservation records An API tool reads booking records. | With conditions Read bookings Details: You need an account with API access. Ask for a quote.
| With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software.
|
| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings for supported channels. Details: You need an account with API access. Ask for a quote.
| With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software.
|
| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking fields or cancel bookings. Details: Ask for a quote and check what is included.
| With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software.
| With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software.
|
| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest contact details from bookings. Details: Ask for a quote and check what is included.
| With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/guests Details: Check that your plan lets you connect your own software.
|
| Update guest records Updates guest records, not just contact fields on a booking. | We do not know if the API can update a guest record on its own. It can change contact fields on a booking. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software.
|
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read conversations and messages Details: Ask for a quote and check what is included.
| With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/messages Details: Check that your plan lets you connect your own software.
|
| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send messages within an existing conversation Details: Ask for a quote and check what is included.
| With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/messages Details: Check that your plan lets you connect your own software.
|
| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read price and stay limits from calendar days Details: Ask for a quote and check what is included.
| With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software.
|
| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change calendar prices and stay rules. Details: Ask for a quote and check what is included.
| With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software.
| With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software.
|
| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars Details: You need an account with API access. Ask for a quote.
| With conditions GET /v2/availability Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software.
|
| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read guest charges and payment records. Details: Ask for a quote and check what is included.
| With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/payments Details: Check that your plan lets you connect your own software.
|
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm a separate API action for reading refunds. Refund amounts in a cancellation policy do not prove money was returned. | With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software.
| With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software.
|
| Read owner records Read property-owner records through the API. | We do not know if the API can read separate owner records. It can read owner statements. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions GET /v2/owners Details: Check that your plan lets you connect your own software.
|
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields and their values on bookings. Details: You need an account with API access. Ask for a quote.
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. | With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software.
|
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions Add, read, change or remove event alerts.
Details: Ask for a quote and check what is included. | With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software.
| With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software.
|
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by API tool.
Details: Ask for a quote and check what is included. | With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan.
| With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software.
|
| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Use afterId to read more booking results. Details: Ask for a quote and check what is included.
| With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software.
| With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software.
|
Compare property management software for daily work — Hostaway vs Lodgify vs OwnerRez
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Hostaway: what to consider
Ask for a quote with the modules and links you need. Check direct-booking fees; the published details conflict. To cancel a Booking.com or calendar-link booking, start on the original booking site. Read the Hostaway profile for its plans and requirements.
Lodgify: what to consider
Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.
OwnerRez: what to consider
Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Hostaway, Lodgify and OwnerRez?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Will a Hostaway custom iCal link update my nightly rates?
No. That calendar link syncs open and blocked dates. It does not send rate changes, listing text or amenities. The booking details it brings in depend on the source. These limits are for custom iCal links. Hostaway’s direct software links to booking sites work differently.
Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?
Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.
Do OwnerRez’s optional tools stay free after the trial?
No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.