Hostaway
Manage booking calendars, guest messages, daily tasks, owner reports and direct bookings.
Best for: Manage messages, daily tasks and owner reports together.
YOUR SHORTLIST, SIDE BY SIDE
Hostaway vs Hostfully Property Management Platform vs OwnerRez
Compare Hostaway vs Hostfully Property Management Platform vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Overview
Hostfully Property Management Platform
Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.
Best for: Keeping booking work, staff tasks and owner reports in one system.
OwnerRez
Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.
Best for: Managing booking records, payment schedules and guest agreements.
Showing all 110 detailed properties.
| What matters to you |  HostawayProperty management |  HostfullyProperty management |  OwnerRezProperty management |
|---|---|---|---|
| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. | Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. | We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. |
| Overview | These tools manage booking site calendars, bookings and guest messages. They also handle tasks, owner reports and direct bookings. Ask for a plan quote for your full set of properties. | Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras. | Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans and add-ons | Custom plan Ask for a quote for your exact property count. Check included features, add-ons, the contract term and all charges. Booking Website Pro · add-on $49/month add-on is advertised; plan and applicable transaction charges remain separate. Resolve the published booking-fee conflict in your quote. | Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote. | Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor. |
| 1-property price for your selection | Request a complete quoteNo complete plan total is published. Confirm included modules, setup, transaction charges and taxes. The one-listing sales route currently leads to a waitlist. Eligibility needs checking. | Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditionsGrowth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote. | Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditionsCore plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need. |
| Limits and requirements |
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| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | With conditions Ask for a custom quote. Details: Ask for a quote and check what is included.
| Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise | Available Core plan, with optional paid add-ons. Plan: Core plan |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | With conditions The sales form is for 2 or more listings. The sales form groups accounts into 2–14, 15–49 and 50+ listings. One listing leads to a waitlist. Ask about the actual limits in your contract. Details: Ask for a quote and check what is included.
| With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise
| We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Ask for a quote for your properties. Details: Ask for a quote and check what is included.
| With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise
| Available Monthly plan based on property count Plan: Core plan |
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise
| Available No OwnerRez booking fees Plan: Core plan |
| Paid add-ons Features or services that cost extra beyond your plan. | With conditions Booking Website Pro, Dynamic Pricing and Smart Locks Details: Ask for a quote and check what is included.
| Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise | Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan |
| Trial Trial length and rules. A demo is different from a free trial. | A demo is offered. We could not confirm a free trial, its length or who can get one. | Available No free trial; free demo Plan: Growth / Pro / Enterprise | Available 14 days, including enabled premium modules Plan: Core plan
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| Setup fees One-time setup fees. A missing price does not mean setup is free. | Setup help is offered. Ask for setup and data-moving fees in your quote. | Setup help is listed. We could not confirm its fee or whether it is free. | Available No setup fee Plan: Core plan |
| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Details: Ask for a quote and check what is included.
| Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Airbnb. Plan: Core plan |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Details: Ask for a quote and check what is included.
| Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Vrbo. Plan: Core plan |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Details: Ask for a quote and check what is included.
| Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Booking.com. Plan: Core plan
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import bookings from outside calendars. Details: Ask for a quote and check what is included.
| With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Import an outside calendar through an iCal link. Plan: Core plan |
| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share a listing’s calendar link. Details: Ask for a quote and check what is included.
| Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Share your calendar through an iCal link. Plan: Core plan |
| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with supported booking sites. Details: Ask for a quote and check what is included.
| Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send prices and booking rules to linked booking sites. Plan: Core plan |
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates in both directions. Details: Ask for a quote and check what is included.
| Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send open and blocked dates to linked booking sites. Plan: Core plan |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Import bookings and update open dates. Details: Ask for a quote and check what is included.
| Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Import bookings from linked sites. Plan: Core plan |
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Sync guest messages from supported booking sites. Details: Ask for a quote and check what is included.
| Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions Updates and supported details depend on the connection. Details: Ask for a quote and check what is included.
| With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Use either iCal or the API for a booking site, not both. Plan: Core plan |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | With conditions See bookings, prices and tasks in one calendar. Details: Ask for a quote and check what is included.
| Available Central calendar Plan: Growth / Pro / Enterprise | Available See several properties in a ribbon or monthly calendar. Plan: Core plan |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | With conditions Create bookings from the calendar. Details: Ask for a quote and check what is included.
| Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Add bookings by hand. Plan: Core plan |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change bookings in the calendar. Details: Ask for a quote and check what is included.
| Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying.
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel supported bookings in Hostaway.
Details: Ask for a quote and check what is included. | With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying.
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block or change many dates at once. Details: Ask for a quote and check what is included.
| Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Block dates and set booking rules. Plan: Core plan
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Import bookings from a CSV file. Details: Ask for a quote and check what is included.
| With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Use Excel templates to import bookings and financial records. Plan: Core plan |
| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | With conditions Guest Book and online check-in guest data Details: Ask for a quote and check what is included.
| Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Save guest names and contact details. Check plan: Core is likely. Check before buying.
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| Booking export Export booking records. Check which file formats are supported. | With conditions Download bookings as a CSV file. Details: Ask for a quote and check what is included.
| Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Download bookings as Excel, CSV or TSV files. Plan: Core plan |
| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Change prices for a range of dates. Details: Ask for a quote and check what is included.
| Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Set prices for repeating seasons or selected dates. Plan: Core plan |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set minimum and maximum stays by date. Details: Ask for a quote and check what is included.
| Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Set minimum stays by property or season. Plan: Core plan |
| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Allow shorter stays to fill gaps between bookings. Details: Ask for a quote and check what is included.
| With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Weekly and monthly discounts Details: Ask for a quote and check what is included.
| With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Give percentage discounts for longer stays. Plan: Core plan
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Add a last-minute discount by hand after booking. Details: Ask for a quote and check what is included.
| With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Offer discounts based on how soon the guest will arrive. Plan: Core plan |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Built-in tools adjust nightly prices each day. Details: Ask for a quote and check what is included.
| With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| We could not confirm this feature or what it requires. |
| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions PriceLabs rate connection Details: Ask for a quote and check what is included.
| With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying.
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| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | With conditions Read booking-site, email, text and WhatsApp messages together. Details: Ask for a quote and check what is included.
| Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise | Available Read email, text and booking-site messages in one inbox. Plan: Core plan
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| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around booking events. Details: Ask for a quote and check what is included.
| Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Schedule messages around each booking. Plan: Core plan |
| Event triggers Send messages when listed booking events happen. | With conditions Send messages for booking, stay, payment or door-code events. Details: Ask for a quote and check what is included.
| Available Message triggers Plan: Growth / Pro / Enterprise | Available Send messages when a booking reaches a set stage. Plan: Core plan |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking details, open dates or payment rules to choose messages. Details: Ask for a quote and check what is included.
| Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Set rules for when messages are sent. Plan: Core plan |
| Message templates Reuse message templates and fill them with supported guest or booking details. | With conditions Reuse messages with guest and stay details. Details: Ask for a quote and check what is included.
| Available Message templates Plan: Growth / Pro / Enterprise | Available Reuse saved guest messages. Plan: Core plan |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions AI drafts replies using property and booking details. Details: Ask for a quote and check what is included.
| Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available AI writes reply drafts. Details: Paid Rezzy AI add-on |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send replies that match your rules. Details: Ask for a quote and check what is included.
| Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise
| Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on |
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions Review drafts or let AI send replies.
Details: Ask for a quote and check what is included. | Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on |
| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate incoming messages with one click. Details: Ask for a quote and check what is included.
| Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise
| With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying.
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive texts in the inbox. Details: Ask for a quote and check what is included.
| Available Send text messages. Plan: Growth / Pro / Enterprise | With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email in the inbox and automations Details: Ask for a quote and check what is included.
| Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Guest emails Plan: Core plan |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Build a booking website. Pro is an extra option. Details: Ask for a quote and check what is included.
| Available Direct booking site Plan: Growth / Pro / Enterprise | Available Build a hosted website. Details: Paid Hosted Websites add-on |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking calendar to your website. Details: Ask for a quote and check what is included.
| Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Put booking, search and calendar tools on your website. Plan: Core plan |
| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address. Details: Ask for a quote and check what is included.
| Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on |
| Payment processors Payment services, with country and plan requirements. | With conditions Connect Stripe, Braintree or Authorize.net. Details: Ask for a quote and check what is included.
| With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Connect your own payment service. Plan: Core plan
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Split payments into stages and charge the balance later. Details: Ask for a quote and check what is included.
| Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Set up card deposit holds automatically or by hand.
Details: Ask for a quote and check what is included. | With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying.
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Partial or full Stripe refunds per charge Details: Ask for a quote and check what is included.
| With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign rental agreements online. Details: Ask for a quote and check what is included.
| Available Digital signatures Plan: Growth / Pro / Enterprise | Available Let guests sign agreements online. Plan: Core plan |
| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Connect Autohost to screen guests and check IDs. Details: Ask for a quote and check what is included.
| With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on
| With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions US Stripe website fees need checking.
Details: Ask for a quote and check what is included. | With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise
| Available No OwnerRez booking fees; processor charges separate Plan: Core plan |
| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create tasks yourself or from booking events. Details: Ask for a quote and check what is included.
| Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Choose what cleaners can see. Details: Ask for a quote and check what is included.
| Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Give cleaners their own portal accounts. Plan: Core plan |
| Task checklists Reuse task lists and mark jobs done. | With conditions Save and reuse task checklists. Details: Ask for a quote and check what is included.
| Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on
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| Photo requirements Ask for or require photos of finished work. | Tasks can include images. We do not know if photos can be requested or required before a task is marked done. | You can add photos to task cards. We could not confirm a rule that requires a photo before completion. | We could not confirm this feature or what it requires. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Task reminders, assignee updates and late-task alerts Details: Ask for a quote and check what is included.
| Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Choose task alerts. Check plan: Core is likely. Check before buying.
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Recurring maintenance tasks Details: Ask for a quote and check what is included.
| Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Ask for a quote and check what is included.
| Available Turno connection Plan: Growth / Pro / Enterprise | With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers
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| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | With conditions Show arrival details after guests meet your conditions. Details: Ask for a quote and check what is included.
| Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send arrival details through automatic booking messages. Plan: Core plan |
| Guest portal A booking page or portal for guests. Check what guests can do there. | With conditions Reservation portal with stay details and payments Details: Ask for a quote and check what is included.
| With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on
| Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions Connect supported smart locks Details: Ask for a quote and check what is included.
| With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create door codes for bookings automatically. Details: Ask for a quote and check what is included.
| With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Make door codes for each booking. Plan: Core plan
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Make door codes work around check-in and check-out. Details: Ask for a quote and check what is included.
| With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Add door codes to automatic guest messages. Details: Ask for a quote and check what is included.
| With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions Add door codes to saved guest messages. Plan: Core plan
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions Pay for each linked smart device. Details: Ask for a quote and check what is included.
| With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection
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| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | With conditions Filter booking reports and download CSV files. Details: Ask for a quote and check what is included.
| Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available See detailed bookings or booking summaries. Plan: Core plan |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See booked nights, check-ins and how often properties are booked. Details: Ask for a quote and check what is included.
| Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available See booked nights and the share of nights booked. Plan: Core plan |
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | With conditions See income figures in occupancy reports. Details: Ask for a quote and check what is included.
| Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise | Available View booking income and payment reports. Plan: Core plan |
| Owner statements Statements for property owners. Check which income and expenses they include. | With conditions Create owner statements with income, costs and payouts. Details: Ask for a quote and check what is included.
| Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise
| Available Make statements of income, costs and commissions. Details: Paid Property Management add-on |
| Expense tracking Record property or booking expenses in the software. | With conditions Expenses, extras and recurring entries Details: Ask for a quote and check what is included.
| Available Expense management Plan: Growth / Pro / Enterprise | Available Record costs and attach receipts. Details: Paid Property Management add-on |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect QuickBooks Online. Details: Ask for a quote and check what is included.
| With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms.
| With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on
|
| Report exports Download reports in the listed file types. | With conditions Download occupancy and cost reports as CSV files. Details: Ask for a quote and check what is included.
| Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Download reports as Excel or CSV files. Plan: Core plan |
| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Add users and user groups. Details: Ask for a quote and check what is included.
| Available Team roles Plan: Growth / Pro / Enterprise | Available Create as many staff logins as you need. Plan: Core plan |
| User permissions Choose what each person can see and do. | With conditions Choose which tools, contacts and money details each user can see. Details: Ask for a quote and check what is included.
| Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Give staff full, limited or view-only access. Plan: Core plan |
| Choose which properties each person can access Choose which properties a person can access. | With conditions Choose which listings each user can see. Details: Ask for a quote and check what is included.
| Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Choose which properties staff and portal users can access. Plan: Core plan |
| Owner portal Let owners view property, booking or financial details. | With conditions Owner access to selected property information Details: Ask for a quote and check what is included.
| Available Owner portal Plan: Growth / Pro / Enterprise | Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan |
| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | With conditions See tasks and update their status on your phone. Details: Ask for a quote and check what is included.
| Available Mobile app Plan: Growth / Pro / Enterprise | Not supported Use an installable web app, rather than an app-store app. Plan: Core plan |
| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Turn on API access in the dashboard. Details: Ask for a quote and check what is included.
| With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise
| Available Connect your own software with API v2. Plan: Core plan |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Account credentials and at least one listing Details: Ask for a quote and check what is included.
| With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise
| With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan
|
| Webhooks Sends notices about events to linked systems. | With conditions Selected reservation, inbound-message and task events Details: Ask for a quote and check what is included.
| With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only
|
| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks from bookings, add notes or search. Details: Ask for a quote and check what is included.
| With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply
| With conditions Use the official Zapier connection. Plan: Core plan
|
| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download bookings and guest data. Details: Ask for a quote and check what is included.
| With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on
| Available Booking, inquiry and quote exports Plan: Core plan |
| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | With conditions Guided setup with specialists Details: Ask for a quote and check what is included.
| Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise | Available Use the setup wizard and a free Jumpstart session. Plan: Core plan |
| Moving your data Help or tools to import records from another system. | With conditions CSV import for external bookings Details: Ask for a quote and check what is included.
| With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Import existing bookings and past financial records. Plan: Core plan |
| Help center Public guides and help pages. These alone do not show the quality of support. | Available Search public help guides. Details: All visitors
| Available Help center and Hostfully University Plan: Growth / Pro / Enterprise | Available Public support guides Plan: Core plan |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Email support for device setup help. Details: Ask for a quote and check what is included.
| Available 24/7 email support Plan: Growth / Pro / Enterprise | Available Email support Plan: Core plan |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | We could not confirm live chat with a person. Support lists phone, a contact form and an AI agent. | Available 24/7 chat support Plan: Growth / Pro / Enterprise | We could not confirm this feature or what it requires. |
| Phone support Phone support, with any plan or country limits. | With conditions 24/7 phone support advertised Details: Ask for a quote and check what is included. | We could not confirm phone support. Email, chat and some paid-plan video calls are listed. | We could not confirm this feature or what it requires. |
| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | With conditions REST API v1 Details: You need an account with API access. Ask for a quote. | With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on | Available v2 Details: Check that your plan lets you connect your own software. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions OAuth 2.0 client credentials with bearer token Details: Ask for a quote and check what is included.
| With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on
| Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software. |
| Read property records Read property records through the API. | With conditions Read listings Details: You need an account with API access. Ask for a quote. | With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
|
| Read reservation records An API tool reads booking records. | With conditions Read bookings Details: You need an account with API access. Ask for a quote.
| With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software.
|
| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings for supported channels. Details: You need an account with API access. Ask for a quote.
| With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software.
|
| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking fields or cancel bookings. Details: Ask for a quote and check what is included.
| With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software.
|
| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest contact details from bookings. Details: Ask for a quote and check what is included.
| With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/guests Details: Check that your plan lets you connect your own software.
|
| Update guest records Updates guest records, not just contact fields on a booking. | We do not know if the API can update a guest record on its own. It can change contact fields on a booking. | We could not confirm changes to a guest record on its own. You can change guestInformation on a lead. | With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software.
|
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read conversations and messages Details: Ask for a quote and check what is included.
| With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/messages Details: Check that your plan lets you connect your own software.
|
| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send messages within an existing conversation Details: Ask for a quote and check what is included.
| With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v2/messages Details: Check that your plan lets you connect your own software.
|
| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read price and stay limits from calendar days Details: Ask for a quote and check what is included.
| With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software.
|
| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change calendar prices and stay rules. Details: Ask for a quote and check what is included.
| With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software.
|
| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars Details: You need an account with API access. Ask for a quote.
| With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software.
|
| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read guest charges and payment records. Details: Ask for a quote and check what is included.
| With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/payments Details: Check that your plan lets you connect your own software.
|
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm a separate API action for reading refunds. Refund amounts in a cancellation policy do not prove money was returned. | With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software.
|
| Read owner records Read property-owner records through the API. | We do not know if the API can read separate owner records. It can read owner statements. | With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/owners Details: Check that your plan lets you connect your own software.
|
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields and their values on bookings. Details: You need an account with API access. Ask for a quote.
| With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software.
|
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions Add, read, change or remove event alerts.
Details: Ask for a quote and check what is included. | With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software.
|
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Request limits vary by API tool.
Details: Ask for a quote and check what is included. | With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software.
|
| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Use afterId to read more booking results. Details: Ask for a quote and check what is included.
| With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software.
|
Compare property management software for daily work — Hostaway vs Hostfully Property Management Platform vs OwnerRez
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Hostaway: what to consider
Ask for a quote with the modules and links you need. Check direct-booking fees; the published details conflict. To cancel a Booking.com or calendar-link booking, start on the original booking site. Read the Hostaway profile for its plans and requirements.
Hostfully Property Management Platform: what to consider
Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.
OwnerRez: what to consider
Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Common questions
What should I test before switching to one of these tools?
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
How should I compare the full setup for Hostaway, Hostfully Property Management Platform and OwnerRez?
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Will a Hostaway custom iCal link update my nightly rates?
No. That calendar link syncs open and blocked dates. It does not send rate changes, listing text or amenities. The booking details it brings in depend on the source. These limits are for custom iCal links. Hostaway’s direct software links to booking sites work differently.
Does Hostfully’s base software include Digital Guidebooks and smart-device tools?
Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.
Do OwnerRez’s optional tools stay free after the trial?
No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.