Host Tools
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
YOUR SHORTLIST, SIDE BY SIDE
Compare Host Tools vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.
Best for: Managing bookings and payments alongside cleaning and repair tasks.
| What matters to you | Host ToolsProperty management | |
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. | Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. |
| Overview | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. | Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules. |
| Plans and add-ons | Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account. | Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit. |
| 1-property price for your selection | Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditionsMessaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote. | Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditionsStandard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra. |
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| Review sources | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews | |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise | Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise
| Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count |
| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro
| Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans |
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks
| With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons
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| Trial Trial length and rules. A demo is different from a free trial. | Available Fourteen-day trial without a card Plan: Messaging / Pro | Available 30-day trial; no credit card requested Details: Every plan |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | Available Personalized setup and migration are free Plan: Messaging / Pro | Available No setup fees; setup and training included Details: Every plan |
| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Direct Airbnb connection Plan: Messaging / Pro
| With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Direct Vrbo connection Plan: Messaging / Pro
| With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Direct Booking.com connection Plan: Messaging / Pro
| With conditions Connect Booking.com through Channex.io. Details: All plans based on property count
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import bookings from an outside calendar. Plan: Pro
| With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share your calendar through an iCal link. Details: Check which plan includes this.
| With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Send calendar prices to linked booking sites. Plan: Pro
| With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | Available Direct bookings update open and blocked dates on linked sites. Plan: Pro | With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Bring bookings from linked sites into one calendar. Plan: Pro
| With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro | With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro
| With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count
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| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See bookings from different sites in one calendar. Plan: Pro | Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Create a reservation by selecting calendar dates Plan: Pro | Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change check-in and check-out times on the website or phone app. Plan: Pro
| With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro
| With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block one day or a range of dates. Plan: Pro
| Available Block dates without a guest reservation Details: All plans based on property count |
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro
| With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro
| Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count |
| Booking export Export booking records. Check which file formats are supported. | With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this.
| With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count
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| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | Available Set price rules for seasons or selected dates. Plan: Pro | With conditions Set seasonal prices with reusable templates. Details: All plans based on property count
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set the fewest nights guests can book. Plan: Pro
| With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count
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| Gap night rules Adjust rules for unbooked nights between stays. | Available Adjust prices for gaps between bookings. Plan: Pro | With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro
| With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count
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| Last minute discounts Give discounts based on how soon guests arrive. | Available Lower prices as the arrival date gets closer. Plan: Pro | With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | Not supported Built-in price rules do not follow market demand. Plan: Pro
| With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs
| With conditions PriceLabs and Beyond Details: All plans based on property count
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro | With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count
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| Scheduled messages Schedule messages before or after booking dates and times. | Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro | With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count
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| Event triggers Send messages when listed booking events happen. | Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro | With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count
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| Conditional messages Rules that send or skip messages based on booking details. | With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro
| With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro | Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions AI writes drafts for you to check and edit. Plan: Pro
| With conditions AI writes reply drafts for you to review. Details: All plans based on property count
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AI can send replies when it is confident enough. Plan: Pro
| With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions Choose draft-only mode to review replies before sending. Plan: Pro
| With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro
| We could not confirm translation of messages you receive or send. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro
| With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro
| With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count
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| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a branded website for one listing, a group or all your listings. Plan: Pro | With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count
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| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Link your website to a booking checkout page. Plan: Pro
| With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for direct bookings. Plan: Pro
| You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages. |
| Payment processors Payment services, with country and plan requirements. | With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro
| With conditions Stripe and Authorize.net Details: All plans based on property count
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Stripe takes full payment when the guest books. Plan: Pro
| With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | We could not confirm a built-in tool to hold and release refundable deposits. | With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments. | With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Require guests to sign a PDF before booking directly. Plan: Pro
| With conditions Make guest agreements that can be signed online. Details: All plans based on property count
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Require a government photo-ID check before a direct booking. Plan: Pro
| With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Host Tools adds no fee for direct bookings. Plan: Pro
| With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count
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| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this.
| With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Invite cleaners to see basic booking details. Plan: Pro
| With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count
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| Task checklists Reuse task lists and mark jobs done. | We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them. | With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count
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| Photo requirements Ask for or require photos of finished work. | We could not confirm required cleaning photos. ID photo uploads are a different feature. | With conditions Require photos for checklist steps. Details: All plans based on property count
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| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro
| With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | We could not confirm a tool to create, assign and track repair jobs. | With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this.
| Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service. |
| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | With conditions Send arrival details in automatic messages. Plan: Messaging / Pro
| With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count
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| Guest portal A booking page or portal for guests. Check what guests can do there. | We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools. | With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks
| With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Make a new door code for each guest. Details: Pro + smart locks
| With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks
| With conditions Choose when codes work around arrival and departure. Details: All plans based on property count
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks
| With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions USD3 per connected lock each month. Details: Pro + smart locks
| With conditions RemoteLock requires a paid provider plan Details: All plans based on property count
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| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this.
| Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often your properties are booked. Details: Check which plan includes this.
| With conditions See how often properties are booked. Details: All plans based on property count
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this.
| With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count
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| Owner statements Statements for property owners. Check which income and expenses they include. | We could not confirm owner statements. Owner access to booking finances is a different feature. | With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on
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| Expense tracking Record property or booking expenses in the software. | We could not confirm a tool to enter and track expenses. | With conditions Track costs and fees by property or booking. Details: Property Management add-on
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| Accounting connections Which accounting tools connect and what they can share. | We could not confirm a supported connection to an accounting service. | With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on
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| Report exports Download reports in the listed file types. | With conditions Download booking reports as CSV files. Details: Check which plan includes this.
| Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count |
| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro | Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count |
| User permissions Choose what each person can see and do. | With conditions Roles control what each user can view or change. Plan: Pro
| Available Group team members and choose what they can access. Details: All plans based on property count |
| Choose which properties each person can access Choose which properties a person can access. | Available Give users access to selected listing groups. A group can have one listing. Plan: Pro | With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count
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| Owner portal Let owners view property, booking or financial details. | With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro
| With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available iPhone and Android apps with alerts. Plan: Messaging / Pro | Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count |
| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | With conditions Connect your own software through the API. Details: Check which plan includes API access.
| With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions.
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access.
| With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions.
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| Webhooks Sends notices about events to linked systems. | With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this.
| With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this.
| With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this.
| With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count
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| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available Free personalized setup Plan: Messaging / Pro | With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count
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| Moving your data Help or tools to import records from another system. | With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro
| With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public searchable help center Details: Public guides | Available Public help center and product guides Details: All plans based on property count |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Contact support by email. Details: Public contact
| With conditions Contact support by email. Details: All plans based on property count
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | We could not confirm live chat with a person. The help center has a Fin bot. | We could not confirm live support chat. Guest chat and screen-share training are separate services. |
| Phone support Phone support, with any plan or country limits. | We could not confirm general phone support. Setup and migration calls are separate services. | We could not confirm a staffed phone-support service. A published phone or training number does not confirm it. |
| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software. | Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software.
| With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions.
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| Read property records Read property records through the API. | With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software.
| With conditions List property records Details: All plans; you need an API key with the right permissions.
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| Read reservation records An API tool reads booking records. | With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software.
| With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software.
| With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software.
| With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software.
| With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions.
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| Update guest records Updates guest records, not just contact fields on a booking. | We could not confirm updates to separate guest records. Booking contact changes are a different function. | With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions.
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| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software.
| We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature. |
| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software.
| We could not confirm a way to send guest messages through the API. Messages in the app are a different feature. |
| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software.
| With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software.
| With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software.
| With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it. | We do not know if it can read each payment. Booking and deposit totals are not the same as payment records. |
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We could not confirm access to refund records. | We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature. |
| Read owner records Read property-owner records through the API. | We could not confirm access to separate owner records. | With conditions Read owner records. Details: All plans; you need an API key with the right permissions.
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| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | We could not confirm tools to add your own custom fields. | With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions.
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software.
| You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups. |
| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software.
| With conditions The API guide lists a limit of 3 requests per second. Details: API users
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software.
| With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions. |
List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.
Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.
Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.