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Host Tools vs iGMS vs Lodgix

Compare Host Tools vs iGMS vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Host Tools

Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.

Best for: Guest messages and cleaner notices, with Pro for broader booking tools.

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

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Area Only differences & unknowns

Host Tools versus iGMS versus Lodgix: features, plans and limits.
What matters to you	Host Tools 4.7 / 5Out of 217 reviews Property management	iGMS 4.6 / 5Out of 495 reviews Property management	Lodgix 4.8 / 5Out of 174 reviews Property management
Score	Score90 STRCompare scoring	Score89 STRCompare scoring	Score92 STRCompare scoring
At a glance / Prices for your properties
Properties	Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.	Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
Overview	Messaging automation and a Pro plan adding calendar, rates, direct booking and team access.	PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.	Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons	Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account.	FLEX You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ. PRO The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access. PRO+ Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.	Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.
1-property price for your selection	Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditions Messaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote.	PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. Plan prices and conditions FLEX: Price not confirmed Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded. PRO: USD 48 This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded. PRO+: USD 69 This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month. General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.	Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditions Standard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.
Limits and requirements	When availability sync is enabled, block dates in Host Tools: channel-only blocks can be reopened. Stripe takes full payment at booking. For split payments or deposit schedules, collect payments by hand through an outside service. Cleaner alerts and Turno projects do not confirm built-in task management or checklists.	Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time. You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites. The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed. The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.	Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate. Issue the refund through your payment service. Lodgix only records it. AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply. Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources	CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews	CapterraRating 4.6 / 5 · 306 reviews TrustpilotTrustScore 4.6 / 5 · 144 reviews G2Rating 4.7 / 5 · 45 reviews GetAppRating 4.6 / 5 · 306 reviews Software AdviceRating 4.6 / 5 · 306 reviews	CapterraRating 4.8 / 5 · 171 reviews G2Rating 2.2 / 5 · 3 reviews GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise	With conditions FLEX, PRO and PRO+ Plan: FLEX / PRO / PRO+ AI Upsells is marked coming soon.	Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise Host Tools gives two different starting points for Enterprise: 134 listings or above 134. Ask which applies. We could not confirm a firm account limit.	We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade. We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.	Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro Yearly prices are shown per month, but you pay for the year. Disabled listings are not billed. Changing enabled listings may adjust the bill for part of the month.	With conditions Pay per active property or per booked night. FLEX $1 per booked night, with a $20 minimum per active property. PRO and PRO+ Prices depend on your property count. You may need to pay for at least one property. Contract The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract. Plan: FLEX / PRO / PRO+	Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	With conditions FLEX charges by booked night Plan: FLEX FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.	With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks Buy a supported lock and connect it.	With conditions Some website, support and partner tools cost extra. Details: Plan-specific optional services The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.	With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial Trial length and rules. A demo is different from a free trial.	Available Fourteen-day trial without a card Plan: Messaging / Pro	With conditions 14-day free trial for new users. Details: New registered users You need a valid card to keep using a paid plan. Confirming your subscription starts billing.	Available 30-day trial; no credit card requested Details: Every plan
Setup fees One-time setup fees. A missing price does not mean setup is free.	Available Personalized setup and migration are free Plan: Messaging / Pro	With conditions No required setup fee is advertised. Plan: FLEX / PRO / PRO+ A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.	Available No setup fees; setup and training included Details: Every plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Direct Airbnb connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect to Airbnb. Plan: FLEX / PRO / PRO+ Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.	With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Direct Vrbo connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect to Vrbo. Plan: FLEX / PRO / PRO+ Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.	With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Direct Booking.com connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect to Booking.com. Setup Set up existing open dates and prices again. Limits Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched. Plan: FLEX / PRO / PRO+	With conditions Connect Booking.com through Channex.io. Details: All plans based on property count You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import bookings from an outside calendar. Plan: Pro Calendar sharing does not include all messages or payment details.	With conditions Import bookings from outside calendars. Plan: FLEX / PRO / PRO+ Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.	With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share your calendar through an iCal link. Details: Check which plan includes this. This shares calendar data, not all the details of a full booking-site connection.	With conditions Share separate booking and cleaning calendars. Plan: FLEX / PRO / PRO+ Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.	With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Send calendar prices to linked booking sites. Plan: Pro Automatic price updates run every 6 hours. Manual Sync Prices can take up to 5 minutes. Price rules use the currency set on the booking site.	With conditions Share prices and minimum stays with directly linked sites. Plan: FLEX / PRO / PRO+ Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.	With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	Available Direct bookings update open and blocked dates on linked sites. Plan: Pro	With conditions Share open and blocked dates across linked sites. Plan: FLEX / PRO / PRO+ New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.	With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Bring bookings from linked sites into one calendar. Plan: Pro Connect each booking site and import its bookings.	With conditions See bookings from linked sites together. Plan: FLEX / PRO / PRO+ Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.	With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro	With conditions Read Airbnb, Booking.com, Vrbo and direct guest messages. Plan: FLEX / PRO / PRO+ Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.	With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro Disconnect your old property-management software. Reconnect Airbnb without setup mode before turning on updates.	With conditions Some dates and prices cannot sync. Plan: FLEX / PRO / PRO+ Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.	With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See bookings from different sites in one calendar. Plan: Pro	With conditions See your properties in one calendar. Plan: FLEX / PRO / PRO+ Group the listings for each property to see its bookings together. Check that each group is correct.	Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Create a reservation by selecting calendar dates Plan: Pro	With conditions Create bookings in the booking calendar Plan: PRO / PRO+ Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.	Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change check-in and check-out times on the website or phone app. Plan: Pro Door-code times and timed message fields use your new times. We could not confirm other booking changes in the website or app.	With conditions Edit manual booking details Plan: PRO / PRO+ Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.	With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro Cancel bookings from other sites on those sites. Airbnb rules, penalties and decisions about blocking dates still apply. Cancellation does not mean a refund. You cannot cancel after checkout.	With conditions Delete a manual booking and reopen its dates. Plan: PRO / PRO+ Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.	With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block one day or a range of dates. Plan: Pro When date updates are on, block dates in Host Tools. It can reopen dates blocked only on a booking site.	With conditions Block dates across linked booking sites. Plan: FLEX / PRO / PRO+ Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.	Available Block dates without a guest reservation Details: All plans based on property count
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro This uses the migration service. We could not confirm a self-service import tool.	With conditions Import connected-channel bookings and iCal blocks Plan: FLEX / PRO / PRO+ Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.	With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro We could not confirm a separate guest profile outside booking records.	With conditions Collect details about guests and their travel companions. Plan: PRO / PRO+ Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.	Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count
Booking export Export booking records. Check which file formats are supported.	With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this. Each export covers one year. Canceled bookings are included unless you change the filter.	With conditions Download bookings as a CSV file. Plan: FLEX / PRO / PRO+ Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.	With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	Available Set price rules for seasons or selected dates. Plan: Pro	With conditions Set prices for selected dates. Plan: FLEX / PRO / PRO+ Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.	With conditions Set seasonal prices with reusable templates. Details: All plans based on property count You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set the fewest nights guests can book. Plan: Pro Set Minimum Nights replaces existing minimum-stay rules on Airbnb and Vrbo.	With conditions Set minimum stays in the property calendar Plan: FLEX / PRO / PRO+ Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.	With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count An outside pricing service can replace prices and stay rules.
Gap night rules Adjust rules for unbooked nights between stays.	Available Adjust prices for gaps between bookings. Plan: Pro	With conditions Allow shorter stays to fill gaps between bookings. Details: PRO+; connected Airbnb listing PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.	With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro Works with Airbnb, Vrbo, Booking.com, Houfy and direct bookings. Discounts range from 0–99% before fees and taxes. A monthly discount replaces the weekly one; they do not add together.	With conditions Weekly and monthly Airbnb discounts Details: Airbnb channel; PRO / PRO+ for direct-booking discounts Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.	With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts Give discounts based on how soon guests arrive.	Available Lower prices as the arrival date gets closer. Plan: Pro	With conditions Offer last-minute discounts through Dynamic Pricing. Details: PRO+; connected Airbnb listing PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.	With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	Not supported Built-in price rules do not follow market demand. Plan: Pro Connect an outside pricing service to adjust prices based on the market.	With conditions Built-in tools adjust nightly prices. Details: PRO+; connected Airbnb listing Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.	With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately. We could not confirm a built-in market-based pricing tool.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs You need a paid PriceLabs account and a Host Tools API access token. Host Tools rules and date overrides can change those prices. If PriceLabs gives no minimum stay, Host Tools uses 1 night.	With conditions PriceLabs, Beyond, Wheelhouse and DPGO Plan: FLEX / PRO / PRO+ You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.	With conditions PriceLabs and Beyond Details: All plans based on property count You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro	With conditions Read Airbnb, Booking.com, Vrbo and direct messages in one inbox. Plan: FLEX / PRO / PRO+ iCal connections do not provide the same guest messaging tools.	With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages Schedule messages before or after booking dates and times.	Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro	With conditions Messages scheduled around arrival and departure Plan: FLEX / PRO / PRO+ Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.	With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time. Rules use the first property by default. Change the setting if you need more.
Event triggers Send messages when listed booking events happen.	Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro	With conditions Send messages when guests inquire, book, change or cancel. Plan: FLEX / PRO / PRO+ Saved messages also support arrival and departure. Check the properties and timing before turning them on.	With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro This rule works only with check-in and check-out message events.	With conditions Send messages based on stay length and back-to-back bookings. Plan: FLEX / PRO / PRO+ Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.	With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro	With conditions Reuse saved guest messages. Plan: FLEX / PRO / PRO+ Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.	Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions AI writes drafts for you to check and edit. Plan: Pro It uses listing details and past chats.	With conditions AI Assistant writes drafts for you to review and send. Check plan: PRO / PRO+; FLEX is unclear The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.	With conditions AI writes reply drafts for you to review. Details: All plans based on property count The automatic AI Assistant is a separate option you must turn on.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AI can send replies when it is confident enough. Plan: Pro The default confidence threshold is 80%. There is also a setting for positive guest messages. Replies below the threshold or with unconfirmed exact details wait for you to review.	With conditions AI Agent can send replies for you. Plan: PRO+ The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.	With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email. It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions Choose draft-only mode to review replies before sending. Plan: Pro Auto-send is a different mode. You do not have to approve every reply in that mode.	With conditions Review drafts or let AI send replies. Draft replies AI Assistant needs you to click Send. Listed on PRO and PRO+. Automatic replies AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.	With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro We could not confirm automatic translation of messages you send.	With conditions Automatic message translation is listed. Check plan: PRO+ is listed, but plan details conflict. The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.	We could not confirm translation of messages you receive or send.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro We could not confirm guest text messages or exact text-message fees.	We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.	With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count To use your own number, set up and verify a Twilio account and number. Twilio fees apply. Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro Enter the booking and the guest’s email address.	With conditions Email guests who booked directly. Plan: PRO / PRO+ A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.	With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Build a branded website for one listing, a group or all your listings. Plan: Pro	With conditions Build a direct-booking website from templates. Plan: PRO / PRO+ Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.	With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Link your website to a booking checkout page. Plan: Pro Works for one listing, not groups. The checkout opens on a linked page. It is not a form placed inside your own page.	With conditions Add a booking form or WordPress plugin to your website. Plan: PRO / PRO+ Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.	With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for direct bookings. Plan: Pro You must own and set up the web address.	With conditions Use your own web address. Details: PRO / PRO+; additional fee A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.	You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.
Payment processors Payment services, with country and plan requirements.	With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro You need a Stripe account to use Stripe. Its fees are separate. Without Stripe, approve booking requests yourself and collect payment outside Host Tools.	With conditions Stripe for supported booking payments Plan: PRO / PRO+ Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.	With conditions Stripe and Authorize.net Details: All plans based on property count You need a supported payment-service account. Its fees are separate.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Stripe takes full payment when the guest books. Plan: Pro To split payments or take a deposit first, collect payment manually outside Host Tools. Each direct-booking site has one payment setup.	We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.	With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails. You need a supported payment service and a saved payment method.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	We could not confirm a built-in tool to hold and release refundable deposits.	With conditions Charge or hold a refundable deposit Booking sites Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold. Timing Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds. Plan: PRO / PRO+	With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments.	With conditions Record a refund and complete it in Stripe Plan: PRO / PRO+ For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.	With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Require guests to sign a PDF before booking directly. Plan: Pro Upload your contract PDF and set this up for each direct-booking site. This does not guarantee the contract can be legally enforced.	With conditions Rental agreement in the check-in form Plan: PRO / PRO+ Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.	With conditions Make guest agreements that can be signed online. Details: All plans based on property count You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Require a government photo-ID check before a direct booking. Plan: Pro The setting covers all bookings on that site. Manual bookings can bypass it.	With conditions Request guest ID photos Plan: PRO / PRO+ PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.	With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.	With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this. You need a connected Turno account. Turno fees may apply. Use one account on each platform. Link every new property yourself. Set arrival and departure times in Turno; they are not imported.	With conditions Checkout cleaning tasks created automatically Plan: FLEX / PRO / PRO+ Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission. Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.	With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Invite cleaners to see basic booking details. Plan: Pro Choose their listing groups. Cleaners cannot see prices, open dates or the inbox.	With conditions Invite cleaners to see their tasks. Plan: FLEX / PRO / PRO+ Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason. A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.	With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists Reuse task lists and mark jobs done.	We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them.	With conditions Basic cleaning checklist Plan: FLEX / PRO / PRO+ Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.	With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements Ask for or require photos of finished work.	We could not confirm required cleaning photos. ID photo uploads are a different feature.	The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos. Details: FLEX / PRO / PRO+	With conditions Require photos for checklist steps. Details: All plans based on property count Mark the step as required. Photos for reporting damage are a separate process.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro These are message alerts, not a way to track task completion.	With conditions Send cleaners text, email and app alerts. Plan: FLEX / PRO / PRO+ Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.	With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	We could not confirm a tool to create, assign and track repair jobs.	With conditions Create handyman tasks yourself. Plan: FLEX / PRO / PRO+ Automatic assignment applies to repeat cleaning tasks, not handyman tasks.	With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this. You need a Turno account and connection token. Turno fees may apply.	With conditions Turno cleaning connection Plan: FLEX / PRO / PRO+ You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.	Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	With conditions Send arrival details in automatic messages. Plan: Messaging / Pro Write and set up your messages first.	With conditions Schedule messages with check-in details. Plan: FLEX / PRO / PRO+ Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.	With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal A booking page or portal for guests. Check what guests can do there.	We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools.	With conditions Manage Your Stay reservation portal Plan: PRO / PRO+ Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.	With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count Guests install the app. Set up its content and features in Lodgix.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks Each connected lock costs USD3 a month. Check your exact lock model.	With conditions Connect supported smart locks. Plan: FLEX / PRO / PRO+ You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.	With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Make a new door code for each guest. Details: Pro + smart locks Link a supported lock to the listing. Each lock costs USD3 a month.	We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.	With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks You need a connected lock. Features vary by model.	We do not know if codes switch on and off with the stay dates or adjust for early arrival.	With conditions Choose when codes work around arrival and departure. Details: All plans based on property count PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery Send booking access codes to guests through supported channels.	With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks Airbnb delivery needs a direct connection and a supported 4-digit PIN. Co-hosts cannot use it. Reconnect Airbnb if you first connected before June 9, 2026.	With conditions Add door codes to saved guest messages. Plan: FLEX / PRO / PRO+ Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.	With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions USD3 per connected lock each month. Details: Pro + smart locks Buy the lock separately.	With conditions $5 per device per month for Smart Devices Plan: FLEX / PRO / PRO+ You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.	With conditions RemoteLock requires a paid provider plan Details: All plans based on property count Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions See booking status, stay details and payouts. Plan: FLEX / PRO / PRO+ Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.	Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often your properties are booked. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions Occupancy and performance dashboard Plan: FLEX / PRO / PRO+ Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.	With conditions See how often properties are booked. Details: All plans based on property count We could not confirm the filters or exact calculation.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions See monthly income. PRO+ adds a cashflow report. Plan: FLEX / PRO / PRO+ Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.	With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements Statements for property owners. Check which income and expenses they include.	We could not confirm owner statements. Owner access to booking finances is a different feature.	With conditions Monthly property-owner statements Owner access One owner per property. Owners see statements only after they are final. Finalizing Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details. Plan: PRO+	With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on Publish each statement. Remake it after later booking changes.
Expense tracking Record property or booking expenses in the software.	We could not confirm a tool to enter and track expenses.	With conditions Property expenses and adjustments Plan: PRO+ PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.	With conditions Track costs and fees by property or booking. Details: Property Management add-on The paid add-on can include these costs in owner statements.
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a supported connection to an accounting service.	We could not confirm a direct link to accounting software such as QuickBooks or Xero.	With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports Download reports in the listed file types.	With conditions Download booking reports as CSV files. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status. We could not confirm downloads of dashboard charts or PDF reports.	With conditions Download booking CSV files and monthly income PDFs. Plan: FLEX / PRO / PRO+ You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.	Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro	With conditions Invite staff and choose what they can access. Plan: FLEX / PRO / PRO+ We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.	Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count
User permissions Choose what each person can see and do.	With conditions Roles control what each user can view or change. Plan: Pro Permissions vary by role. We could not confirm custom controls for every field.	With conditions Choose a role and change what it can access. Plan: FLEX / PRO / PRO+ Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.	Available Group team members and choose what they can access. Details: All plans based on property count
Choose which properties each person can access Choose which properties a person can access.	Available Give users access to selected listing groups. A group can have one listing. Plan: Pro	With conditions Choose which properties, groups, labels or accounts staff can see. Plan: FLEX / PRO / PRO+ Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.	With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal Let owners view property, booking or financial details.	With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro Owners use a role in the account, not a separate branded portal. Owners cannot use the inbox or add manual bookings.	With conditions Owner access to assigned properties Plan: PRO / PRO+ PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.	With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on Create an owner record and login. The manager chooses what the owner can see.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available iPhone and Android apps with alerts. Plan: Messaging / Pro	With conditions Use the iOS or Android app. Plan: FLEX / PRO / PRO+ Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.	Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	With conditions Connect your own software through the API. Details: Check which plan includes API access. Sign in through a Host Tools account. Partner API keys need separate approval.	With conditions Connect your own software through the API. Details: PRO / PRO+; access on request Register your app and get the user’s permission before connecting.	With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions. Create an API key and give it the permissions it needs.
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access. Partner keys need approval.	With conditions Register your app and ask users for access. Details: PRO / PRO+; access on request Join the developer program first. Each user must approve what your app can do.	With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions. You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks Sends notices about events to linked systems.	With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this. Set up the receiving web address. Events include new or changed bookings and times around arrival or departure.	With conditions Send alerts about bookings, calendars, guests, properties and messages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.	With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this. Set up a receiving web address and a Zapier workflow. Extra fees may apply. A ready-made Host Tools app in Zapier is not confirmed.	We could not confirm a supported iGMS app for Zapier.	With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status.	With conditions Reservation CSV and calendar/task feeds Plan: FLEX / PRO / PRO+ You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.	With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available Free personalized setup Plan: Messaging / Pro	With conditions Follow a setup checklist or get guided help. Details: PRO / PRO+; setup-session conditions apply Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.	With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count Book a session. Check imported properties and fees yourself.
Moving your data Help or tools to import records from another system.	With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro Book a migration call. Help with message rules and locks is included.	You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.	With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public searchable help center Details: Public guides	With conditions Read help articles and guides. Plan: FLEX / PRO / PRO+ You can read the guides without paying for a support chat. Help with your own account depends on your plan.	Available Public help center and product guides Details: All plans based on property count
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Contact support by email. Details: Public contact We could not confirm a guaranteed reply time or support level for each plan.	With conditions Contact support by email or form. Plan: FLEX / PRO / PRO+ Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.	With conditions Contact support by email. Details: All plans based on property count We could not confirm reply times or support commitments.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	We could not confirm live chat with a person. The help center has a Fin bot.	With conditions Contact support through chat. Plan: FLEX / PRO / PRO+ Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.	We could not confirm live support chat. Guest chat and screen-share training are separate services.
Phone support Phone support, with any plan or country limits.	We could not confirm general phone support. Setup and migration calls are separate services.	With conditions Request phone support. Details: PRO / PRO+ upon request We could not confirm phone hours or a promised response time for all users.	We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software.	With conditions Uses v1 and v2 API paths. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.	Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software. Use OAuth for new connections. Older partner API keys are separate and no longer recommended. OAuth access tokens last 1 hour. Refresh tokens last 30 days. Refreshing replaces the old tokens.	With conditions Use an access token. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. An approved app exchanges a code for a token. Add access_token to the URL query for each API request.	With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions. Create an API key in your account. Each action needs its own permissions.
Read property records Read property records through the API.	With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Read properties and listings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.	With conditions List property records Details: All plans; you need an API key with the right permissions. API key with property:read
Read reservation records An API tool reads booking records.	With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Inquiries without stay dates use the inquiry date.	With conditions Read bookings with date and status filters Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.	With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions. API key with reservation:read
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Create direct bookings Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.	With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions. API key with reservation:write
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Change dates, guest counts and payouts for booking-site reservations on that booking site. Moving dates checks availability again. It does not recalculate payouts, charge Stripe again or send a Stripe refund.	With conditions Update direct bookings by reservation code Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.	With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions. Use an API key with reservation:write permission. Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software. We could not confirm a separate guest directory.	With conditions Read guest records Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.	With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions. API key with guest:read
Update guest records Updates guest records, not just contact fields on a booking.	We could not confirm updates to separate guest records. Booking contact changes are a different function.	We do not know if the API can update a guest record on its own. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions. API key with guest:write
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software. Your account needs access. Attachment links expire after one hour. New attachments may not be ready yet.	With conditions Read threads with their messages Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.	We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. This action cannot send photos or videos.	With conditions Send a message to a booking guest Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.	We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Read nightly prices and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.	With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions. API key with pricing:read
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Update calendar rates and minimum stays Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.	With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions. API key with pricing:write
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software. Your account needs access. Choose the listing and date range.	With conditions Read property calendar for up to one year Details: PRO / PRO+; ask for API access. Your app needs permission for each task. You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.	With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions. Use an API key with property:read permission. Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it.	We do not know if the API can read individual payment records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We could not confirm access to refund records.	We do not know if the API can read refund records. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.
Read owner records Read property-owner records through the API.	We could not confirm access to separate owner records.	With conditions Read team contacts with the property-owner role. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.	With conditions Read owner records. Details: All plans; you need an API key with the right permissions. Use an API key with owner:read permission. The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	We could not confirm tools to add your own custom fields.	We do not know if the API supports fields you create yourself. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions. Use reservation:write permission to change values, or reservation:read to read them. Use each field’s name to identify it.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Separate actions can set or delete the address. Partner or OAuth-client permissions apply.	Ask support to set up event alerts. We do not know if the API can list, add or remove them. Details: PRO / PRO+; ask for API access. Your app needs permission for each task.	You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software. We could not confirm the request limit or when it resets.	With conditions Up to 1,000 requests per minute per token Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Too many requests returns code16. We do not know if some tools have different limits.	With conditions The API guide lists a limit of 3 requests per second. Details: API users We could not confirm how each API action reports an exceeded limit.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software. Leave out limit to get every listing. Follow nextCursor until it is null. Keep following nextCursor even if an open-date filter returns fewer listings than limit.	With conditions Results come in pages. Details: PRO / PRO+; ask for API access. Your app needs permission for each task. Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.	With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Host Tools vs iGMS vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Host Tools: what to consider

Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Host Tools, iGMS and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Where should I block owner stays when Host Tools syncs availability?

Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Host Tools vs iGMS vs Lodgix

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Host Tools

iGMS

Lodgix

Compare property management software for daily work — Host Tools vs iGMS vs Lodgix

Host Tools: what to consider

iGMS: what to consider

Lodgix: what to consider

Common questions

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