Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Pro vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.
Best for: Combining a shared booking calendar with guest messages and direct bookings.
| What matters to you | ||
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Independent Host Up to four properties. Core channel and guest messaging tools; selected modules cost extra. Operator Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan. Manager Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed. Plan prices and conditionsIndependent Host: USD 51 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Operator: USD 114 1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Manager: USD 264 1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. |
| Limits and requirements |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.7 / 5 · 129 reviews TrustpilotTrustScore 3.7 / 5 · 178 reviews GetAppRating 4.7 / 5 · 129 reviews Software AdviceRating 4.7 / 5 · 129 reviews |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Independent Host; Operator; Manager Plan: Independent Host / Operator / Manager |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| Available Independent Host: up to 4 properties. Other plans have no property limit. Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. Plan: Independent Host / Operator / Manager |
| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| With conditions Pay the plan minimum or the total property fees, whichever is higher. Plan: Independent Host / Operator / Manager
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| With conditions Pay As You Go: 3% on Independent Host or 1.5% on Operator. Plan: Independent Host / Operator / Manager
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| With conditions Some client, website, ID and AI tools cost extra. Plan: Independent Host / Operator / Manager
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| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available 14-day trial; no card required Plan: Independent Host / Operator / Manager |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list. |
| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| Available Connect to Airbnb. Plan: Independent Host / Operator / Manager |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| Available Connect to Vrbo. Plan: Independent Host / Operator / Manager |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| Available Connect to Booking.com. Plan: Independent Host / Operator / Manager
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| With conditions Import bookings from an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | With conditions Share bookings with an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| With conditions Share prices with linked booking sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| With conditions Share open and blocked dates with linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| With conditions Sync bookings from linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| With conditions Airbnb, Booking.com, Vrbo and direct-booking inbox Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| With conditions Imported calendar bookings have fewer tools. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | With conditions See all your properties in one calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | With conditions Create confirmed or pending bookings on the calendar Details: Check which plan includes this.
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| With conditions Change booking dates, contact details or status through the API. Plan: Independent Host / Operator / Manager
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting Details: Check which plan includes this.
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | With conditions Block calendar dates for maintenance and cleaning Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Get help importing bookings during setup. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | With conditions Keep guest contact details and notes with bookings. Details: Check which plan includes this.
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| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download bookings as a CSV file. Details: Check which plan includes this.
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| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| With conditions Set base prices and prices for specific dates. Details: Check which plan includes this.
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| With conditions Set minimum stays by date or time left before arrival. Details: Check which plan includes this.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | With conditions Allow shorter stays to fill gaps between bookings. Details: Check which plan includes this.
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Weekly and monthly discounts Details: Check which plan includes this.
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| With conditions Offer last-minute discounts on Airbnb. Details: Check which plan includes this.
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| With conditions Connect an outside service to adjust prices. Details: Check which plan includes this.
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions PriceLabs, Wheelhouse and Beyond Details: Check which plan includes this.
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Read guest messages in one inbox. Plan: Independent Host / Operator / Manager |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | With conditions Schedule guest messages. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | With conditions Send messages when booking or stay events happen. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| With conditions Set message rules by property or change them for one booking. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | With conditions Reuse saved messages with guest and booking details. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| With conditions AI drafts replies when it pauses for review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | With conditions AI can send guest replies for you. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| With conditions Choose when AI must pause for your review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| With conditions Two-way SMS in the unified inbox Plan: Independent Host / Operator / Manager
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| With conditions Connect multiple email addresses to the inbox Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Basic direct booking site Plan: Independent Host / Operator / Manager |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| With conditions Add a booking form to your website. Details: Check which plan includes this.
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| With conditions Use your own web address. Details: Check which plan includes this.
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| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Connect Stripe to take payments. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| With conditions Set when guests pay the deposit and balance for each property. Details: Check which plan includes this.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| With conditions Use Protect to hold or collect a deposit.
Details: Operator / Manager; add-on on Independent Host |
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| With conditions Partial or full refunds for direct bookings Details: Check which plan includes this.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| With conditions Create online agreements for bookings. Details: Check which plan includes this.
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Check guest IDs. Included with Manager; costs extra on lower plans. Plan: Independent Host / Operator / Manager
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| With conditions Pay As You Go charges a booking percentage.
Plan: Independent Host / Operator / Manager |
| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | With conditions Schedule cleaning tasks from bookings. Details: Check which plan includes this.
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| With conditions Give cleaners logins to see assigned work. Details: Check which plan includes this.
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| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | We do not know if you can save and reuse cleaning checklists. |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| We do not know if cleaners can be asked or required to add photos before finishing a task. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| With conditions Email cleaners when tasks change. Details: Check which plan includes this.
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | With conditions Connect ResortCleaning to plan maintenance. Check plan: Confirm the Uplisting plan and separate service cost.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| With conditions Connect Turno and other cleaning tools. Check plan: Confirm the Uplisting plan and separate service cost.
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| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | With conditions Send arrival and departure details automatically. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | With conditions Give guests a booking page for pre-arrival steps. Details: Check which plan includes this.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Connect smart locks. Included with Operator / Manager. Plan: Independent Host / Operator / Manager
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| With conditions Unique door code for each reservation Details: Operator / Manager; add-on on Independent Host
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| With conditions Timed lock access with check-in/out buffers Details: Operator / Manager; add-on on Independent Host
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| With conditions Insert lock codes into automated guest messages Details: Operator / Manager; add-on on Independent Host
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions Smart Locks costs extra on Independent Host.
Details: Operator / Manager; add-on on Independent Host |
| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | With conditions See booking, money, guest and stay details. Details: Check which plan includes this.
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | With conditions Use booking reports to work out how often properties are booked. Details: Check which plan includes this.
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | With conditions See income and money summaries in owner statements. Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | With conditions Create owner statements. Included with Manager. Plan: Independent Host / Operator / Manager
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| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| With conditions Record and group property costs. Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| With conditions Connect accounting tools, including VRPlatform. Check plan: Confirm the Uplisting plan and separate service cost.
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| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download owner statements Check plan: Manager or Client Management add-on; confirm this tool is included.
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| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| With conditions Invite teammates, cleaners and owner/clients Details: Check which plan includes this.
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| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| With conditions Give different calendar access to team members. Details: Check which plan includes this.
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| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| With conditions Assign owners access to selected properties Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | With conditions Owners view assigned listings and block dates Check plan: Manager or Client Management add-on; confirm the portal is included.
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | With conditions Read and send messages in the iOS or Android app. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | Available REST API access Plan: Independent Host / Operator / Manager |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions Included API access for active subscribers Plan: Independent Host / Operator / Manager
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Set up signed event alerts with an API key. Plan: Independent Host / Operator / Manager
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| With conditions Start Zapier tasks when bookings are created. Details: Check which plan includes this.
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| With conditions Booking reports as CSV Details: Check which plan includes this.
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| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Free 1:1 setup session Plan: Independent Host / Operator / Manager |
| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Airbnb import and assisted Vrbo/direct booking import Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Public help guides Details: All visitors
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| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | With conditions Email support; plan response targets differ Plan: Independent Host / Operator / Manager
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | With conditions Chat support Plan: Independent Host / Operator / Manager
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| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | Available Phone support on Manager Plan: Manager |
| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | With conditions Older API-key access and newer OAuth access. Plan: Independent Host / Operator / Manager
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| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| With conditions OAuth Authorization Code with PKCE; legacy API-key access Plan: Independent Host / Operator / Manager
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions List and retrieve properties Plan: Independent Host / Operator / Manager
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions List bookings and retrieve a booking Plan: Independent Host / Operator / Manager
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions Create a booking Plan: Independent Host / Operator / Manager
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions Change bookings or use separate cancellation actions. Plan: Independent Host / Operator / Manager
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions Read guest contact details from bookings. Plan: Independent Host / Operator / Manager
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| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We do not know if the API can update a guest record on its own. It can change contact fields on a booking. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions List threads and thread messages Plan: Independent Host / Operator / Manager
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions Send a message within a thread Plan: Independent Host / Operator / Manager
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Read per-day rates in the calendar Plan: Independent Host / Operator / Manager
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Change prices and stay rules for many dates at once. Plan: Independent Host / Operator / Manager
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions Read per-day availability and rates Plan: Independent Host / Operator / Manager
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | With conditions Read payment records from a booking. Plan: Independent Host / Operator / Manager
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | With conditions Read refund records from a booking. Plan: Independent Host / Operator / Manager
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| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| We do not know if the API can fetch separate owner records. Booking payout fields are not owner records. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| With conditions Read or create custom booking fields. Plan: Independent Host / Operator / Manager
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions Add, list or remove event alerts and change the signing secret. Plan: Independent Host / Operator / Manager
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions 5 requests/second/IP; 100/minute/IP; 15/minute/property Plan: Independent Host / Operator / Manager
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Use limit and cursor to read more result pages. Plan: Independent Host / Operator / Manager
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.