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Guesty Pro vs Lodgify vs Lodgix

Compare Guesty Pro vs Lodgify vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Pro

Manage booking-site tools, guest messages, a shared calendar and tasks.

Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.

Lodgify

Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.

Best for: Combining booking work with plan-based message and team tools.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

Your properties

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Area Only differences & unknowns

Guesty Pro versus Lodgify versus Lodgix: features, plans and limits.
What matters to you	Guesty Pro 4.6 / 5Out of 2,185 reviews Property management	Lodgify 4.7 / 5Out of 5,837 reviews Property management	Lodgix 4.8 / 5Out of 174 reviews Property management
Score	Score94 STRCompare scoring	Score81 STRCompare scoring	Score92 STRCompare scoring
At a glance / Prices for your properties
Properties	Aimed at 4–199 listings. Ask the provider about account limits.	Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate.	Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
Overview	Guesty Pro combines booking-site tools, messages, a shared calendar and tasks.	Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks.	Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons	Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs.	Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies.	Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.
1-property price for your selection	Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditions Guesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies.	Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditions Basic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate.	Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditions Standard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.
Limits and requirements	To use the developer API, your account must have API access. An admin must set up credentials, and requests need valid permission. Optional modules and the charges in your contract can change your total.	Basic allows one property. Starter allows up to two. Ask about the limits for Professional and Ultimate. AI Co-Host is beta and requires approval before sending or changing anything. Automatic refunds need eligible website or manual bookings, Policy automation turned on and supported card payments. Booking-site and outside-payment limits still apply.	Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate. Issue the refund through your payment service. Lodgix only records it. AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply. Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews	CapterraRating 4.8 / 5 · 171 reviews G2Rating 2.2 / 5 · 3 reviews GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Guesty Pro Plan: Pro	Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate	Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	Aimed at 4–199 listings. Ask the provider about account limits. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate We could not confirm firm limits for Professional or Ultimate.	Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro Your contract sets the fees and billing method. Turn off a listing before the previous month ends to avoid the next month’s charge.	Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate	Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro Your contract sets the percentage. Fixed-fee plans are a separate option. Canceling on or after check-in still incurs the full contract commission.	Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate Payment fees and optional services can cost extra.	With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro Ask about add-on prices and fees for each transaction.	Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate	With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial Trial length and rules. A demo is different from a free trial.	Not supported No free trial; one-on-one demo offered Plan: Pro	Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate	Available 30-day trial; no credit card requested Details: Every plan
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions One-time platform and accounting setup fees may apply. Plan: Pro Ask which fees apply and their amounts. Accounting is a separate paid tool.	Available No setup fee Details: All current plans	Available No setup fees; setup and training included Details: Every plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Connect Booking.com through Channex.io. Details: All plans based on property count You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate Connect the outside calendar. This shares dates, not full booking records.	With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export.	Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate Other services check your calendar link for updates. It does not export full booking records.	With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Sync bookings from linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro Email, text and WhatsApp may need extra accounts or fees. Check each service.	Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	Available Price and offer rules vary by booking site. Details: Connected-channel setup Set Booking.com and Expedia offers on those sites. Airbnb and Vrbo have their own rules. Promo codes work only on your website.	With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See your listings in one calendar. Plan: Pro	Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate	Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add bookings yourself. Plan: Pro	With conditions Add a booking with or without a quote. Check plan: Check which plan includes this. Without a quote, manage prices and payments outside Lodgify. The booking status controls whether dates are blocked.	Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes. Ask which changes reach the linked booking site.	Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate We could not confirm other changes or the rules for each booking site.	With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel a booking through its status in the phone app. Plan: Pro Check the booking site’s cancellation and refund steps.	With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this. Cancel Airbnb bookings in Airbnb. Use Booking.com or Expedia to cancel bookings from those sites. Lodgify can cancel Vrbo bookings linked through the API. Guests cannot cancel on their own.	With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking.	Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate	Available Block dates without a guest reservation Details: All plans based on property count
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this. Do not import bookings already added by a booking-site connection.	With conditions Get help moving bookings. Check plan: Check the migration service and plan. A setup specialist helps. Check supported software, file formats, past data and timing. A full transfer is not guaranteed.	With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest contact details and preferences. Plan: Pro	Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate	Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count
Booking export Export booking records. Check which file formats are supported.	Available Download booking reports as CSV files. Plan: Pro	Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this. This exports bookings, not necessarily the whole account.	With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules. Manual changes and changes from other pricing tools stay in place unless you choose to override them.	With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate Set seasonal prices by hand. They do not repeat automatically or support copying within a rental. Dynamic Pricing overrides work differently.	With conditions Set seasonal prices with reusable templates. Details: All plans based on property count You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this. The longest minimum across the stay applies. Rules can reach your website, Airbnb, Booking.com, Vrbo and Expedia.	With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count An outside pricing service can replace prices and stay rules.
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules.	We could not confirm this feature or what it requires.	With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this.	With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate Use fixed amounts, not percent discounts. A custom rate covers one stay length. Booking.com needs matching weekly or monthly rate plans. Whether the stay costs less than nightly pricing depends on setup.	With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Change prices based on how soon guests arrive. Plan: Pro Ask how discounts combine and which booking sites support them.	With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate Set up website offers. Airbnb and Vrbo updates follow their rules. Set Booking.com and Expedia offers on those sites. Promo codes work only on your website.	With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter Prices update daily up to 18 months ahead. Set a minimum price or override prices yourself.	With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately. We could not confirm a built-in market-based pricing tool.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account You need a PriceLabs account and connection token. PriceLabs sends up to 540 days. Overlapping Rate Strategies can override stay rules.	With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this. You need an account with the pricing service. These outside services are separate from the built-in pricing tool.	With conditions PriceLabs and Beyond Details: All plans based on property count You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Pro	Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls.	Available Scheduled arrival and departure messages Plan: Professional / Ultimate	With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time. Rules use the first property by default. Change the setting if you need more.
Event triggers Send messages when listed booking events happen.	With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger.	Available Send messages when booking events happen. Plan: Professional / Ultimate	With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules. All your conditions must match when the message is sent.	We could not confirm this feature or what it requires.	With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Saved replies Plan: Pro	Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions ReplyAI writes drafts you can edit and send. Plan: Pro A user with the right permissions must turn on ReplyAI. Setup can take up to 24 hours. Ask Guesty about AI fees and message limits.	Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate	With conditions AI writes reply drafts for you to review. Details: All plans based on property count The automatic AI Assistant is a separate option you must turn on.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AutoReply can send replies for you. Setup Turn on the agent. Choose the message types, properties and hours it can cover. Review The AI scores each reply. You set the score needed to send it. You review replies below that score. Access and fees Ask Guesty if your account has access. Check the fees and limits. Plan: Pro	We could not confirm this feature or what it requires.	With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email. It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions You review the ReplyAI draft, then click Send. Plan: Pro AutoReply sends some replies for you. It asks you to review replies below your chosen AI score.	With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta Beta access is required. This is a beta feature. Check whether you can use it.	With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	We could not confirm this feature or what it requires.	We could not confirm translation of messages you receive or send.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	Available Text guests with updates and reminders. Plan: Ultimate Check text-message fees, supported countries and sending limits.	With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count To use your own number, set up and verify a Twilio account and number. Twilio fees apply. Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this. Use the cancellation Message slider, then Send. Check other guest-email tools and supported booking sites. This confirms cancellation emails, not every type of email campaign.	With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Build a direct-booking website. Plan: Pro	Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate	With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms. Your website must allow JavaScript or custom code.	Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate Compatible payment account or external site	With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option. You must own and set up the web address. Guesty Websites Basic charges $15 per month for a custom address. Advanced Website is a separate paid option.	Available Use your own web address. Plan: Starter / Professional / Ultimate	You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.
Payment processors Payment services, with country and plan requirements.	Available Stripe, Merchant Warrior, Hyp Plan: Pro	Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate Compatible payment account or external site	With conditions Stripe and Authorize.net Details: All plans based on property count You need a supported payment-service account. Its fees are separate.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this. You need a valid payment method and a supported payment service. Excludes Airbnb guest payments and Payments by Booking.com. Ask which payment schedules you can change.	With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate You need a booking quote, active Policy automation and a supported online payment method. Turn off automatic payments for old bookings that are already paid.	With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails. You need a supported payment service and a saved payment method.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this. You collect the deposit through the saved payment method; the booking site does not. Ask how long the hold lasts and which plan includes it.	Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate This holds funds on the card. It does not take a deposit payment upfront.	With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund paid charges to the original payment method. Details: Check which plan includes this. Canceling a booking does not automatically refund it. Use Airbnb’s Resolution Center for Airbnb refunds. Use Booking.com’s extranet for virtual-card refunds. Refund each payment separately. Recording a refund does not send money.	With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this. Automatic refunds need a website or manual booking, an active Policy, a card payment and an enabled payment service. Choose manual mode for a custom partial refund. You can send manual refunds through Stripe, Braintree, AuthorizeNet or Lodgify Payments. Refund PayPal, bank or cash payments outside Lodgify. Mark as Refunded only saves a record. It does not send money.	With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Let guests sign agreements online. Plan: Pro Set up the Guest App first.	Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this. Set up the quote. We could not confirm online signing.	With conditions Make guest agreements that can be signed online. Details: All plans based on property count You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify GuestVerify costs extra. It does not guarantee legal compliance.	With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan. You need both services. Check the ID-check method and where it works in the US. This is not a promise of legal compliance. This is an outside service. Built-in or face-recognition checks are not confirmed.	With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website Charged per website after you publish it. Other direct-booking options may have different fees. Payment-service and gateway fees are extra.	Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate Payment fees still apply. Basic’s zero booking fee does not confirm it includes a direct-booking website.	With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task.	Available Create tasks from bookings or set them to repeat. Plan: Ultimate	With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access. Ask which roles and task tools are included.	Available Let team members see their assigned tasks. Plan: Ultimate	With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists Reuse task lists and mark jobs done.	With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool.	Available Step-by-step task checklists Plan: Ultimate	With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements Ask for or require photos of finished work.	With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	Available Require photos for tasks. Plan: Ultimate	With conditions Require photos for checklist steps. Details: All plans based on property count Mark the step as required. Photos for reporting damage are a separate process.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts. Ask how alerts are delivered.	Available Send app alerts for tasks. Plan: Ultimate	With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task.	Available Assign repair tasks. Plan: Ultimate	With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this. You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate You need the Turno service. Cleaning work is separate from the plan.	Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Show arrival details in the web guest app. Plan: Pro	Available Send arrival details in scheduled messages. Plan: Professional / Ultimate	With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal A booking page or portal for guests. Check what guests can do there.	Available Give guests a web app with forms, arrival details and agreements. Plan: Pro	With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate We could not confirm other guest-portal actions.	With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count Guests install the app. Set up its content and features in Lodgix.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. Each connected lock costs USD7 a month, paid in advance.	With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	With conditions Choose when codes work around arrival and departure. Details: All plans based on property count PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery Send booking access codes to guests through supported channels.	With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan. Install a supported lock. The add-on costs USD7 per connected device each month.	With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager Buy the lock hardware separately.	With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan. Pay each month in advance. Buy supported lock hardware separately.	With conditions RemoteLock requires a paid provider plan Details: All plans based on property count Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	Available Choose report columns and filter bookings. Plan: Pro	Available Booking reports Plan: Starter / Professional / Ultimate	Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports.	Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate	With conditions See how often properties are booked. Details: All plans based on property count We could not confirm the filters or exact calculation.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro	Available See income on owner statements. Plan: Ultimate Statements include booking income, fees, costs and payouts.	With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements Statements for property owners. Check which income and expenses they include.	Available Create and adjust owner statements. Plan: Pro	Available Statements with revenue, fees and expenses Plan: Ultimate	With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on Publish each statement. Remake it after later booking changes.
Expense tracking Record property or booking expenses in the software.	With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry. This covers task costs, not a full accounting ledger.	Available Track booking fees and property costs entered by hand. Plan: Ultimate This feeds owner statements. It is not a full bookkeeping tool.	With conditions Track costs and fees by property or booking. Details: Property Management add-on The paid add-on can include these costs in owner statements.
Accounting connections Which accounting tools connect and what they can share.	With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting Trust Accounting costs extra. The other services may need their own accounts and fees.	With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan. You need plans with Lodgify and the chosen service. This is a connection, not built-in accounting or a promise of compliance.	With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports Download reports in the listed file types.	Available Download booking reports as CSV files. Plan: Pro	Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files. Each export covers its own report or booking data. We could not confirm a full-account export.	Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite as many team users as you need. Plan: Pro You need permission to manage users.	Available Co-host access Plan: Starter / Professional / Ultimate	Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count
User permissions Choose what each person can see and do.	With conditions Choose roles and what each user can access. Plan: Pro You need permission to manage users.	Available Choose how much each team member can access. Plan: Ultimate	Available Group team members and choose what they can access. Details: All plans based on property count
Choose which properties each person can access Choose which properties a person can access.	With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro Chats are grouped by guest. A returning guest’s history may show messages from other properties.	We could not confirm this feature or what it requires.	With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal Let owners view property, booking or financial details.	Available Owner portal Plan: Pro	Available Give owners limited access to view their reports. Plan: Ultimate We could not confirm other owner tools beyond finances and reports.	With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on Create an owner record and login. The manager chooses what the owner can see.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Use the phone app for bookings, messages and tasks. Plan: Pro	Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate	Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	Available Developer Open API Plan: Pro	Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate	With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions. Create an API key and give it the permissions it needs.
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Use a Pro account with API access. Admins create access details. Plan: Pro API requests need a valid OAuth2 bearer token. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours. Partner connection tokens are separate from public developer access.	With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate You need an API key. Check live access and any older or custom account terms.	With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions. You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks Sends notices about events to linked systems.	With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API You need API access and must set up event alerts. These alerts cover message events only.	With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this. You need API access and a receiving web address. Check whether your account can use these alerts.	With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this. The connection is marked beta. You need a partner account and login details. Ask whether your plan can use it.	With conditions Official Zapier connection Details: Check which plan includes this. You need a separate Zapier account.	With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Download booking reports as CSV files. Plan: Pro This covers bookings. We could not confirm a full account export.	Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files. Each export covers its own report or booking data. We could not confirm a full-account export.	With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available One-to-one guided setup Plan: Pro	Available Get personal setup help. Plan: Starter / Professional / Ultimate	With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count Book a session. Check imported properties and fees yourself.
Moving your data Help or tools to import records from another system.	With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this. We could not confirm a full account move. Ask which plan and service fees apply.	With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan. A setup specialist helps. Check supported software, file formats, past data and timing. A full transfer is not guaranteed.	With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public help center Plan: Pro	Available Public Lodgify Help Center Details: Public; no plan required to read	Available Public help center and product guides Details: All plans based on property count
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro.	Available Contact a person by email. Plan: Starter / Professional / Ultimate	With conditions Contact support by email. Details: All plans based on property count We could not confirm reply times or support commitments.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 live chat Plan: Pro	Available Live chat support Plan: Ultimate	We could not confirm live support chat. Guest chat and screen-share training are separate services.
Phone support Phone support, with any plan or country limits.	Available Phone support Plan: Pro	Available Contact support by phone. Plan: Professional / Ultimate	We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Available API version 1. Details: Pro; check the requirements for the data you need.	Available v1, v2 Details: Check that your plan lets you connect your own software.	Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours.	Available X-ApiKey header Details: API access conditions apply The public API key can read and change data. Booking-site API calls need a separate channel key.	With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions. Create an API key in your account. Each action needs its own permissions.
Read property records Read property records through the API.	With conditions Read listings. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions List property records Details: All plans; you need an API key with the right permissions. API key with property:read
Read reservation records An API tool reads booking records.	With conditions Read bookings. Details: Pro; check the requirements for the data you need. Read up to 10 booking IDs per request. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions. API key with reservation:read
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions. API key with reservation:write
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Change booking dates. Details: Pro; check the requirements for the data you need. This changes booking dates. Other fields use separate API actions. You need API access and admin permission. Changing dates recalculates money totals, even if applyRecalculation says otherwise. Booking v3 tools are marked beta.	With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Only supported booking fields can be changed.	With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions. Use an API key with reservation:write permission. Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm a separate guest directory.	With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions. API key with guest:read
Update guest records Updates guest records, not just contact fields on a booking.	With conditions Change guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions. API key with guest:write
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Owner chats cannot use airbnb2. Owner messages from the platform module go by email.	With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Send rental and room-type IDs, plus startDate and endDate. Both the start date and end date count as stay nights.	With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions. API key with pricing:read
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software. Your software needs permission to connect.	With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions. API key with pricing:write
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read listing calendars. Details: Pro; check the requirements for the data you need. You need API access and admin permission. For multi-unit listings, allotment > 0 means space is available. Use calendar status only if allotment is not a number.	With conditions GET /v2/availability Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeDetails=true for detailed booking status. It is false by default.	With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions. Use an API key with property:read permission. Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	With conditions Read Guesty Pay payment records. Access You need API access, admin permission and a Guesty Pay subscription. This covers Guesty Pay payments only. Filters Choose a date range of up to one month, or use a booking confirmation code. A confirmation code cannot be combined with other filters. Details: Pro; check the requirements for the data you need.	With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeTransactions=true. It is false by default, which leaves out transaction details. This reads Payment and Refund records. It does not send a payment or refund.	We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records.	With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Set includeTransactions=true. It is false by default, which leaves out transaction details. This reads Payment and Refund records. It does not send a payment or refund.	We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.
Read owner records Read property-owner records through the API.	With conditions Read owner records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions Read owner records. Details: All plans; you need an API key with the right permissions. Use an API key with owner:read permission. The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this.	With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions. Use reservation:write permission to change values, or reservation:read to read them. Use each field’s name to identify it.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions List event alerts. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Use a unique target_url. A duplicate returns error 409. Save the signing secret when you create it; it is shown only once.	You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need. All account API tokens share these limits. Official Marketplace partner connections are excluded. After HTTP 429, wait for the time in the Retry-after header.	With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan. Going over the limit returns 429. Heavy or abusive traffic may be blocked. Unregistered outside connections may have limited keys.	With conditions The API guide lists a limit of 3 requests per second. Details: API users We could not confirm how each API action reports an exceeded limit.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Other API tools, including owners and payments, use different page limits.	With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm a maximum page size.	With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Guesty Pro vs Lodgify vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Pro: what to consider

Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.

Lodgify: what to consider

Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Pro, Lodgify and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Pro’s inbox include a team to answer guests?

Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.

Can I edit a reply suggested by Lodgify’s AI Messaging Assistant?

Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Guesty Pro vs Lodgify vs Lodgix

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Guesty Pro

Lodgify

Lodgix

Compare property management software for daily work — Guesty Pro vs Lodgify vs Lodgix

Guesty Pro: what to consider

Lodgify: what to consider

Lodgix: what to consider

Common questions

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