Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Pro vs Hostfully Property Management Platform vs Lodgify for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
Manage booking calendars, guest messages, direct bookings, team tasks and owner reports.
Best for: Keeping booking work, staff tasks and owner reports in one system.
Manage booking calendars and a shared inbox. Professional adds custom message rules; Ultimate adds daily work tasks.
Best for: Combining booking work with plan-based message and team tools.
| What matters to you | |||
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| Score | STRCompare scoring | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | |||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Property management software with booking-site connections and a shared calendar. It has guest messages, direct bookings, team tasks and owner reports. Open API, Digital Guidebooks and smart-device services are listed as extras. | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Growth Aimed at 1–50 listings. Prices start at $15 per property each month, plus a platform fee. Ask for a full quote. Pro Aimed at 1–199 listings. Prices start at $25 per property each month, plus a platform fee. Ask for a full quote. Enterprise Aimed at 200 or more listings. Ask for a quote. | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | Request a complete quoteGrowth starts at $15/property/month. Pro starts at $25/property/month. Both add a platform fee whose amount is not given. These are starting rates, not full account totals. Check the billing commitment, extras, transaction fees and taxes. Plan prices and conditionsGrowth: Contact the provider for a quote Starts at $15 per property each month, plus a platform fee. It is aimed at 1–50 listings. Ask for a full quote and the contract term. Pro: Contact the provider for a quote From $25/property/month plus platform fee; marketed for 1–199 listings. The complete account price and billing commitment require a quote. Enterprise: Contact the provider for a quote Custom quote; marketed for 200+ listings. The complete account price and billing commitment require a quote. | Basic monthly account total · USD 18.00Monthly billing selection · The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Plan prices and conditionsBasic: USD 18 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Starter: USD 33 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Professional: USD 58 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. Ultimate: USD 85 The shown monthly account total uses your current setup and USD. Taxes, payment fees and extras are separate. |
| Limits and requirements |
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| 01 / Plans & requirements | |||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Growth; Pro; Enterprise Plan: Growth / Pro / Enterprise | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| With conditions Hostfully lists Growth for 1–50 properties, Pro for 1–199 and Enterprise for 200+. Growth is aimed at 1–50 listings, Pro at 1–199 and Enterprise at 200+. Check who qualifies and the limits in your contract. Plan: Growth / Pro / Enterprise
| Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| With conditions Pay a starting rate per property, plus a platform fee. Plan: Growth / Pro / Enterprise
| Available Price depends on property count, plan and how long you pay for. Plan: Basic / Starter / Professional / Ultimate |
| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| With conditions Growth adds a 1% payment-service fee and 0.85% direct-booking fee. Pro and Enterprise waive these Hostfully fees. Plan: Growth / Pro / Enterprise
| Available Plans list a 0% booking fee. Plan: Basic / Starter / Professional / Ultimate
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| Available Open API; Digital Guidebooks; Hostfully Devices Plan: Growth / Pro / Enterprise | Available Optional advice and extra services cost more. Plan: Basic / Starter / Professional / Ultimate |
| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available No free trial; free demo Plan: Growth / Pro / Enterprise | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| Setup help is listed. We could not confirm its fee or whether it is free. | Available No setup fee Details: All current plans |
| 02 / Channels & sync | |||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| Available Connect directly to Airbnb. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Airbnb. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| Available Connect directly to Vrbo. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Vrbo. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| Available Connect directly to Booking.com. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect directly to Booking.com. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| With conditions Import outside calendars through iCal links. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Import booked and blocked dates through an iCal calendar link. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | Available Share calendars with optional holds, guest details and bookings from other sites. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Share open and blocked dates with an outside calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| Available Send nightly prices and booking rules to linked sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send prices to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| Available Share open and blocked dates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send open and blocked dates to linked booking sites. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| Available Share booking updates in both directions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available See booking-site reservations in one calendar. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| Available Read Airbnb, Vrbo and Booking.com messages in one inbox. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Read messages from linked booking sites in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| With conditions iCal updates from time to time. Booking windows vary by site. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Price and offer rules vary by booking site. Details: Connected-channel setup
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| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | Available Central calendar Plan: Growth / Pro / Enterprise | Available See bookings for several properties in one calendar. Plan: Starter (up to 2 properties); Professional; Ultimate |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | Available Add quotes, holds or bookings from Add Lead or Calendar. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Add a booking with or without a quote. Check plan: Check which plan includes this.
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| Available Change bookings in the main calendar or phone app. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Extend a guest’s stay in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Cancel direct, Airbnb and Vrbo bookings, or request some Booking.com cancellations. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Cancel website, manual and supported booking-site reservations. Check plan: Check which plan includes this.
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | Available Block dates on linked booking sites. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Block or open dates in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Import Airbnb and Booking.com bookings. Add other old bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Get help moving bookings. Check plan: Check the migration service and plan.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | Available Save guest names, contacts, past stays, preferences and custom fields. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available See guest details in the host app. Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | Available Export booking details through Extended Data reports. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Download filtered past or future bookings as CSV files. Check plan: Check which plan includes this.
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| 04 / Rates & booking rules | |||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| Available Adjust rates by season Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Set seasonal prices for selected dates. Plan: Starter / Professional / Ultimate
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| Available Set minimum stays by property, weekend, day of the week or date. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Set minimum stays by date or day of the week. Check plan: Check which plan includes this.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | With conditions Adjust gaps yourself or use rules from an outside pricing tool. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| We could not confirm this feature or what it requires. |
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Offer percent discounts for longer stays. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Set fixed prices for weekly, monthly or custom-length stays. Plan: Starter / Professional / Ultimate
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| With conditions Offer last-minute deals on Airbnb, Hostfully and HVMB. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Limit offers to guests arriving soon. Plan: Starter / Professional / Ultimate
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| With conditions Connect an outside pricing service. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Built-in pricing uses Beyond to adjust nightly rates. Details: Professional / Ultimate; 3-month trial on Basic / Starter
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions Beyond, Wheelhouse, DPGO, Nightpricer and PriceLabs connections Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions PriceLabs, Beyond, Smartness and TechTape Details: Check which plan includes this.
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| 05 / Guest messaging & AI | |||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Read guest messages in one inbox. Plan: Growth / Pro / Enterprise | Available Read guest messages from linked sites in one inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | Available Schedule messages before or after booking events. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Scheduled arrival and departure messages Plan: Professional / Ultimate |
| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | Available Message triggers Plan: Growth / Pro / Enterprise | Available Send messages when booking events happen. Plan: Professional / Ultimate |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| Available Set message rules by booking site, property and other conditions. Check plan: Confirm this feature on Growth, Pro or Enterprise. | We could not confirm this feature or what it requires. |
| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | Available Message templates Plan: Growth / Pro / Enterprise | Available Reuse quick replies and saved messages. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| Available InboxAI uses property and guest details to write reply drafts. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | Not supported InboxAI does not send automatic email replies. Plan: Growth / Pro / Enterprise
| We could not confirm this feature or what it requires. |
| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| Available Check, edit and send AI-written messages. Check plan: Confirm this feature on Growth, Pro or Enterprise. | With conditions Co-Host asks you to approve messages or changes first. Details: AI Co-Host beta
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| Not supported InboxAI does not translate existing messages Plan: Growth / Pro / Enterprise
| We could not confirm this feature or what it requires. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| Available Send text messages. Plan: Growth / Pro / Enterprise | Available Text guests with updates and reminders. Plan: Ultimate
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| Available Use formatted email templates and automatic guest emails. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Send a cancellation email from an editable template. Check plan: Check which plan includes this.
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| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Direct booking site Plan: Growth / Pro / Enterprise | Available Build a hosted website from templates. Plan: Starter / Professional / Ultimate |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| Available Add a booking form to a website that supports HTML. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Put a booking tool on WordPress, Wix or Squarespace. Plan: Starter / Professional / Ultimate
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| Available Use your own web address for direct bookings. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Use your own web address. Plan: Starter / Professional / Ultimate |
| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Stripe, PayPal and Vacation Rent Payment Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Connect Stripe or another supported payment service. Plan: Starter / Professional / Ultimate
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| Available Schedule payments by property or booking. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Schedule payments using your booking policy. Plan: Starter / Professional / Ultimate
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| With conditions Collect deposits yourself or automatically. Card holds are a beta option. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Hold money on a guest’s card for possible damage. Plan: Professional; Ultimate
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| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| With conditions Refund guest payments from the dashboard. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Use automatic policy refunds or send refunds yourself. Check plan: Check which plan includes this.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| Available Digital signatures Plan: Growth / Pro / Enterprise | Available Include a rental agreement with the booking quote. Check plan: Check which plan includes this.
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Use the Screen & Protect add-on for guest checks. Details: Growth / Pro / Enterprise; Screen & Protect add-on
| With conditions Connect Chekin for guest registration and ID checks. Check plan: Chekin plan required. Check the Lodgify plan.
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| With conditions Growth charges 0.85% for direct bookings. Pro and Enterprise waive this Hostfully fee. Plan: Growth / Pro / Enterprise
| Available Plans list a 0% booking fee. Plan: Starter / Professional / Ultimate
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| 07 / Cleaning & operations | |||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | Available Create tasks when booking or calendar events happen. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Create tasks from bookings or set them to repeat. Plan: Ultimate |
| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| Available Give cleaners and repair teams access to the Service Provider Hub. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Let team members see their assigned tasks. Plan: Ultimate |
| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | Available Checklists on task cards Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Step-by-step task checklists Plan: Ultimate |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| You can add photos to task cards. We could not confirm a rule that requires a photo before completion. | Available Require photos for tasks. Plan: Ultimate |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| Available Get app alerts and task updates. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send app alerts for tasks. Plan: Ultimate |
| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | Available Link repair tasks to guest arrivals. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Assign repair tasks. Plan: Ultimate |
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| Available Turno connection Plan: Growth / Pro / Enterprise | With conditions Connect to Turno. Ultimate advertises a Turno plan. Plan: Ultimate
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| 08 / Check-in & smart access | |||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | Available Send arrival and access instructions automatically. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Send arrival details in scheduled messages. Plan: Professional / Ultimate |
| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | With conditions Give guests information through Digital Guidebooks. Details: Growth / Pro / Enterprise; Digital Guidebooks add-on
| With conditions Guests can view arrival and stay details on a web page or app. Plan: Ultimate
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Hostfully Devices smart-lock connections Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions Connect supported Nuki, Igloohome, Schlage or Yale locks. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| With conditions Make a new PIN for each booking. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Make a different door code for each booking. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| With conditions Codes work from check-in until checkout. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Codes start at check-in and stop at checkout. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| With conditions Show access codes in connected Digital Guidebooks. Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| Available Send codes in automatic messages. Check plan: Paid Smart Locks add-on. Check the base plan.
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions Hostfully Devices is a paid add-on Details: Growth / Pro / Enterprise; Hostfully Devices add-on
| With conditions USD7 per connected smart lock each month. Check plan: Paid Smart Locks add-on. Check the base plan.
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| 09 / Reports & accounting | |||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | Available Filter booking figures by date, property or booking site. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Booking reports Plan: Starter / Professional / Ultimate |
| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | Available See booked nights. Filter by property and date. Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available See how often properties are booked. Filter by property, date or booking site. Plan: Ultimate |
| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | Available Owner financial reporting and analytics Plan: Growth / Pro / Enterprise | Available See income on owner statements. Plan: Ultimate
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | Available Show booking income, owner adjustments and payout totals. Plan: Growth / Pro / Enterprise
| Available Statements with revenue, fees and expenses Plan: Ultimate |
| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| Available Expense management Plan: Growth / Pro / Enterprise | Available Track booking fees and property costs entered by hand. Plan: Ultimate
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| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| With conditions Connect QuickBooks, or use Ximplifi for QuickBooks and Sage Intacct. Check plan: Check the plan and connection terms.
| With conditions Connect to Clearing or VRPlatform for accounting. Check plan: Outside accounting plan required. Check the Lodgify plan.
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| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | Available Download Enhanced Reports as HTML, PDF or CSV files. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
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| 10 / Team & owner access | |||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| Available Team roles Plan: Growth / Pro / Enterprise | Available Co-host access Plan: Starter / Professional / Ultimate |
| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| Available Property Manager, Booking Agent, Property Sales Manager and Associate roles Check plan: Confirm this feature on Growth, Pro or Enterprise. | Available Choose how much each team member can access. Plan: Ultimate |
| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| Available Choose properties for team members who are not managers. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| We could not confirm this feature or what it requires. |
| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | Available Owner portal Plan: Growth / Pro / Enterprise | Available Give owners limited access to view their reports. Plan: Ultimate
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | Available Mobile app Plan: Growth / Pro / Enterprise | Available Use the host app on iPhone or Android. Plan: Starter (up to 2 properties); Professional; Ultimate |
| 11 / Integrations & data access | |||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | With conditions Connect your own software with the paid Open API add-on. Plan: Growth / Pro / Enterprise
| Available Connect your own software through the API. Plan: Starter (up to 2 properties); Professional; Ultimate |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions The paid Open API add-on is offered on all main plans. Plan: Growth / Pro / Enterprise
| With conditions Create a key in Settings → Public API. Plan: Starter (up to 2 properties); Professional; Ultimate
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Send booking, block, property and inbox alerts to connected software. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Send alerts for prices, open dates, bookings and guest messages. Check plan: Check which plan includes this.
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| With conditions Use booking events in the Hostfully Zapier connection. Details: PMS plan; Zapier terms apply
| With conditions Official Zapier connection Details: Check which plan includes this.
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| With conditions Read property and guest data through the API as JSON. Details: Growth / Pro / Enterprise; Open API add-on
| Available Download owner statements and reports, or bookings as CSV files. Details: Ultimate for owner statements and advanced reports. Check the plan for booking CSV files.
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| 12 / Setup & support | |||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Join setup office hours. Growth has two one-to-one calls; Pro has three. Plan: Growth / Pro / Enterprise | Available Get personal setup help. Plan: Starter / Professional / Ultimate |
| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Import supported booking sites and enter other bookings by hand. Check plan: Confirm this feature on Growth, Pro or Enterprise.
| With conditions Get help moving listings, bookings and guest data. Check plan: Check the migration service and plan.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Help center and Hostfully University Plan: Growth / Pro / Enterprise | Available Public Lodgify Help Center Details: Public; no plan required to read |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | Available 24/7 email support Plan: Growth / Pro / Enterprise | Available Contact a person by email. Plan: Starter / Professional / Ultimate |
| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | Available 24/7 chat support Plan: Growth / Pro / Enterprise | Available Live chat support Plan: Ultimate |
| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | We could not confirm phone support. Email, chat and some paid-plan video calls are listed. | Available Contact support by phone. Plan: Professional / Ultimate |
| 13 / API features | |||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | |||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | With conditions API v3; endpoint guides use v3.3. Details: Growth / Pro / Enterprise; Open API add-on | Available v1, v2 Details: Check that your plan lets you connect your own software. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| With conditions Authorization or X-HOSTFULLY-APIKEY header Details: Growth / Pro / Enterprise; Open API add-on
| Available X-ApiKey header Details: API access conditions apply
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions GET /api/v3.3/properties Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/properties Details: Check that your plan lets you connect your own software.
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions GET /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/bookings/bookings Details: Check that your plan lets you connect your own software.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions POST /api/v3.3/leads Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v1/reservation/booking Details: Check that your plan lets you connect your own software.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions PATCH /api/v3.3/leads/{leadUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions PUT /v1/reservation/booking/{id} Details: Check that your plan lets you connect your own software.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions GET /api/v3.3/guests/{agencyUid} Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read guest contact details from booking records. Details: Check that your plan lets you connect your own software.
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| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We could not confirm changes to a guest record on its own. You can change guestInformation on a lead. | We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions GET /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/messaging/{threadGuid} Details: Check that your plan lets you connect your own software.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions POST /api/v3.3/messages Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v1/reservation/booking/{id}/messages Details: Check that your plan lets you connect your own software.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Read nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/rates/calendar Details: Check that your plan lets you connect your own software.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Change nightly prices. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /v1/rates/savewithoutavailability Details: Check that your plan lets you connect your own software.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions Read a property’s calendar. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions GET /v2/availability Details: Check that your plan lets you connect your own software.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | With conditions Read transactions with amounts and status. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read payment records within bookings. Details: Check that your plan lets you connect your own software.
|
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | With conditions Read REFUND records through the transactions API. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read refund records within bookings. Details: Check that your plan lets you connect your own software.
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| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| With conditions Read owner records. Details: Growth / Pro / Enterprise; Open API add-on
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| With conditions GET /api/v3.3/custom-data Details: Growth / Pro / Enterprise; Open API add-on
| We could not confirm that connected software can use this feature. Details: Check that your account lets connected software do this. |
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions List, create or delete webhook setups. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions POST /webhooks/v1/subscribe Details: Check that your plan lets you connect your own software.
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions Too many requests return HTTP 429. Published limits conflict. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Request limits per minute: v1 600, v2 750, iCal 10. Check plan: Check API access for your plan.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Read leads in batches using _cursor and _limit. Details: Growth / Pro / Enterprise; Open API add-on
| With conditions Read records in pages using page and size. The default size is 50. Details: Check that your plan lets you connect your own software.
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Ask which extras your quote includes. Open API, Digital Guidebooks and smart-device services cost extra. InboxAI drafts replies for review. Do not treat those drafts as messages sent on their own. Read the Hostfully Property Management Platform profile for its plans and requirements.
Choose the tier for your work. Professional adds custom message rules. Ultimate adds tasks, photo checklists and owner statements. Check payment and refund rules for each booking channel. Read the Lodgify profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
Do not assume both are in the base plan. Hostfully lists Digital Guidebooks and smart-device tools as add-ons. Ask for a quote that names the services you need. Check their setup costs and scope apart from the main property software.
Yes. The assistant uses property details and the guest’s message to suggest a reply. You review it, make changes and send it. This differs from scheduled message templates, which can send at the times you set.