Guesty Pro
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Pro vs Host Tools for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Manage booking-site tools, guest messages, a shared calendar and tasks.
Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.
Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.
Best for: Guest messages and cleaner notices, with Pro for broader booking tools.
| What matters to you | Host ToolsProperty management | |
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Aimed at 4–199 listings. Ask the provider about account limits. | Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. |
| Overview | Guesty Pro combines booking-site tools, messages, a shared calendar and tasks. | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. |
| Plans and add-ons | Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs. | Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account. |
| 1-property price for your selection | Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditionsGuesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. | Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditionsMessaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote. |
| Limits and requirements |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Pro Plan: Pro | Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Aimed at 4–199 listings. Ask the provider about account limits.
| With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise
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| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro
| With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro
| With conditions Host Tools adds no fee for direct bookings. Plan: Pro
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro
| With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks
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| Trial Trial length and rules. A demo is different from a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available Fourteen-day trial without a card Plan: Messaging / Pro |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | With conditions One-time platform and accounting setup fees may apply. Plan: Pro
| Available Personalized setup and migration are free Plan: Messaging / Pro |
| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Pro
| With conditions Direct Airbnb connection Plan: Messaging / Pro
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| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Pro
| With conditions Direct Vrbo connection Plan: Messaging / Pro
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| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Pro
| With conditions Direct Booking.com connection Plan: Messaging / Pro
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool.
| With conditions Import bookings from an outside calendar. Plan: Pro
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export. | With conditions Share your calendar through an iCal link. Details: Check which plan includes this.
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Pro
| With conditions Send calendar prices to linked booking sites. Plan: Pro
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Pro
| Available Direct bookings update open and blocked dates on linked sites. Plan: Pro |
| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Pro
| With conditions Bring bookings from linked sites into one calendar. Plan: Pro
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro
| Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro |
| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits.
| With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro
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| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Pro | Available See bookings from different sites in one calendar. Plan: Pro |
| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Pro | Available Create a reservation by selecting calendar dates Plan: Pro |
| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes.
| With conditions Change check-in and check-out times on the website or phone app. Plan: Pro
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel a booking through its status in the phone app. Plan: Pro
| With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking. | With conditions Block one day or a range of dates. Plan: Pro
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this.
| With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Pro | With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro
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| Booking export Export booking records. Check which file formats are supported. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this.
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| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules.
| Available Set price rules for seasons or selected dates. Plan: Pro |
| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls.
| With conditions Set the fewest nights guests can book. Plan: Pro
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules. | Available Adjust prices for gaps between bookings. Plan: Pro |
| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this. | With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Change prices based on how soon guests arrive. Plan: Pro
| Available Lower prices as the arrival date gets closer. Plan: Pro |
| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on
| Not supported Built-in price rules do not follow market demand. Plan: Pro
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account
| With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Pro | Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls. | Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro |
| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger. | Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro |
| Conditional messages Rules that send or skip messages based on booking details. | With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules.
| With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Pro | Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro |
| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Pro
| With conditions AI writes drafts for you to check and edit. Plan: Pro
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you.
Plan: Pro | With conditions AI can send replies when it is confident enough. Plan: Pro
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Pro
| With conditions Choose draft-only mode to review replies before sending. Plan: Pro
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation.
| With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro
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| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending.
| With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro
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| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Build a direct-booking website. Plan: Pro | Available Build a branded website for one listing, a group or all your listings. Plan: Pro |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms.
| With conditions Link your website to a booking checkout page. Plan: Pro
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option.
| With conditions Use your own web address for direct bookings. Plan: Pro
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| Payment processors Payment services, with country and plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this.
| With conditions Stripe takes full payment when the guest books. Plan: Pro
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this.
| We could not confirm a built-in tool to hold and release refundable deposits. |
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund paid charges to the original payment method. Details: Check which plan includes this.
| We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments. |
| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Pro
| With conditions Require guests to sign a PDF before booking directly. Plan: Pro
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify
| With conditions Require a government photo-ID check before a direct booking. Plan: Pro
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website
| With conditions Host Tools adds no fee for direct bookings. Plan: Pro
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| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task. | With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this.
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access.
| With conditions Invite cleaners to see basic booking details. Plan: Pro
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| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool. | We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them. |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests.
| We could not confirm required cleaning photos. ID photo uploads are a different feature. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts.
| With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task. | We could not confirm a tool to create, assign and track repair jobs. |
| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this.
| With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this.
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| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Pro | With conditions Send arrival details in automatic messages. Plan: Messaging / Pro
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| Guest portal A booking page or portal for guests. Check what guests can do there. | Available Give guests a web app with forms, arrival details and agreements. Plan: Pro | We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools. |
| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager
| With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on
| With conditions Make a new door code for each guest. Details: Pro + smart locks
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on
| With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages.
| With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager
| With conditions USD3 per connected lock each month. Details: Pro + smart locks
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| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | Available Choose report columns and filter bookings. Plan: Pro | With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this.
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports. | With conditions See how often your properties are booked. Details: Check which plan includes this.
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro | With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this.
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| Owner statements Statements for property owners. Check which income and expenses they include. | Available Create and adjust owner statements. Plan: Pro | We could not confirm owner statements. Owner access to booking finances is a different feature. |
| Expense tracking Record property or booking expenses in the software. | With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry.
| We could not confirm a tool to enter and track expenses. |
| Accounting connections Which accounting tools connect and what they can share. | With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting
| We could not confirm a supported connection to an accounting service. |
| Report exports Download reports in the listed file types. | Available Download booking reports as CSV files. Plan: Pro | With conditions Download booking reports as CSV files. Details: Check which plan includes this.
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| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite as many team users as you need. Plan: Pro
| Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro |
| User permissions Choose what each person can see and do. | With conditions Choose roles and what each user can access. Plan: Pro
| With conditions Roles control what each user can view or change. Plan: Pro
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| Choose which properties each person can access Choose which properties a person can access. | With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro
| Available Give users access to selected listing groups. A group can have one listing. Plan: Pro |
| Owner portal Let owners view property, booking or financial details. | Available Owner portal Plan: Pro | With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Pro | Available iPhone and Android apps with alerts. Plan: Messaging / Pro |
| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Available Developer Open API Plan: Pro | With conditions Connect your own software through the API. Details: Check which plan includes API access.
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| API access conditions Who can use the developer API, including required plans, approval and access limits. | With conditions Use a Pro account with API access. Admins create access details. Plan: Pro
| With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access.
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| Webhooks Sends notices about events to linked systems. | With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API
| With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this.
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| Zapier A Zapier connection with stated events, actions or plan requirements. | With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this.
| With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this.
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Download booking reports as CSV files. Plan: Pro
| With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this.
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| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Pro | Available Free personalized setup Plan: Messaging / Pro |
| Moving your data Help or tools to import records from another system. | With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this.
| With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Pro | Available Public searchable help center Details: Public guides |
| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro. | With conditions Contact support by email. Details: Public contact
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Pro | We could not confirm live chat with a person. The help center has a Fin bot. |
| Phone support Phone support, with any plan or country limits. | Available Phone support Plan: Pro | We could not confirm general phone support. Setup and migration calls are separate services. |
| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Available API version 1. Details: Pro; check the requirements for the data you need. | Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software. |
| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need.
| With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software.
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| Read property records Read property records through the API. | With conditions Read listings. Details: Pro; check the requirements for the data you need.
| With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software.
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| Read reservation records An API tool reads booking records. | With conditions Read bookings. Details: Pro; check the requirements for the data you need.
| With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software.
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | With conditions Create bookings. Details: Pro; check the requirements for the data you need.
| With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software.
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | With conditions Change booking dates. Details: Pro; check the requirements for the data you need.
| With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software.
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | With conditions Read guest records. Details: Pro; check the requirements for the data you need.
| With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software.
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| Update guest records Updates guest records, not just contact fields on a booking. | With conditions Change guest records. Details: Pro; check the requirements for the data you need.
| We could not confirm updates to separate guest records. Booking contact changes are a different function. |
| Read guest messages An API tool reads guest messages or conversation details. | With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software.
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need.
| With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software.
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software.
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need.
| With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software.
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| Read availability calendar Read open dates or calendar nights through the API. | With conditions Read listing calendars. Details: Pro; check the requirements for the data you need.
| With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software.
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | With conditions Read Guesty Pay payment records.
Details: Pro; check the requirements for the data you need. | We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it. |
| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | We do not know if the API can read refund records. | We could not confirm access to refund records. |
| Read owner records Read property-owner records through the API. | With conditions Read owner records. Details: Pro; check the requirements for the data you need.
| We could not confirm access to separate owner records. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need.
| We could not confirm tools to add your own custom fields. |
| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | With conditions List event alerts. Details: Pro; check the requirements for the data you need.
| With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software.
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need.
| With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software.
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need.
| With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software.
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.
Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.
Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.