YOUR SHORTLIST, SIDE BY SIDE

Guesty Pro vs Host Tools vs Lodgix

Compare Guesty Pro vs Host Tools vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Pro

Manage booking-site tools, guest messages, a shared calendar and tasks.

Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.

Host Tools

Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.

Best for: Guest messages and cleaner notices, with Pro for broader booking tools.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

Your properties

Compare features by plan.

Billing

Filter comparison featuresShowing all 110 detailed properties.

Area Only differences & unknowns

Guesty Pro versus Host Tools versus Lodgix: features, plans and limits.
What matters to you	Guesty Pro 4.6 / 5Out of 2,185 reviews Property management	Host Tools 4.7 / 5Out of 217 reviews Property management	Lodgix 4.8 / 5Out of 174 reviews Property management
Score	Score94 STRCompare scoring	Score90 STRCompare scoring	Score92 STRCompare scoring
At a glance / Prices for your properties
Properties	Aimed at 4–199 listings. Ask the provider about account limits.	Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit.	Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
Overview	Guesty Pro combines booking-site tools, messages, a shared calendar and tasks.	Messaging automation and a Pro plan adding calendar, rates, direct booking and team access.	Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons	Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs.	Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account.	Standard 7 Covers up to 7 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 12 Covers up to 12 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 20 Covers up to 20 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 30 Covers up to 30 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 40 Covers up to 40 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 50 Covers up to 50 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 60 Covers up to 60 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Standard 70 Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Unlimited No property limit, with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra. Property Management · add-on An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit. QuickBooks Sync · add-on You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.
1-property price for your selection	Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditions Guesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies.	Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditions Messaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote.	Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra. Plan prices and conditions Standard 7: USD 79.99 Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra. Standard 12: USD 99.99 Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra. Standard 20: USD 139.99 Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra. Standard 30: USD 169.99 Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra. Standard 40: USD 209.99 Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra. Standard 50: USD 239.99 Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra. Standard 60: USD 279.99 Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra. Standard 70: USD 309.99 Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra. Unlimited: USD 349.99 No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.
Limits and requirements	To use the developer API, your account must have API access. An admin must set up credentials, and requests need valid permission. Optional modules and the charges in your contract can change your total.	When availability sync is enabled, block dates in Host Tools: channel-only blocks can be reopened. Stripe takes full payment at booking. For split payments or deposit schedules, collect payments by hand through an outside service. Cleaner alerts and Turno projects do not confirm built-in task management or checklists.	Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate. Issue the refund through your payment service. Lodgix only records it. AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply. Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews	CapterraRating 4.8 / 5 · 171 reviews G2Rating 2.2 / 5 · 3 reviews GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Guesty Pro Plan: Pro	Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise	Available Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited Details: All plans based on property count
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	Aimed at 4–199 listings. Ask the provider about account limits. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise Host Tools gives two different starting points for Enterprise: 134 listings or above 134. Ask which applies. We could not confirm a firm account limit.	Available Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count. Details: All plans based on property count
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro Your contract sets the fees and billing method. Turn off a listing before the previous month ends to avoid the next month’s charge.	With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro Yearly prices are shown per month, but you pay for the year. Disabled listings are not billed. Changing enabled listings may adjust the bill for part of the month.	Available Pay a monthly account fee based on how many properties the plan covers. Details: All property-count plans
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro Your contract sets the percentage. Fixed-fee plans are a separate option. Canceling on or after check-in still incurs the full contract commission.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	With conditions Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates. Details: All plans based on property count Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons Features or services that cost extra beyond your plan.	With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro Ask about add-on prices and fees for each transaction.	With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks Buy a supported lock and connect it.	With conditions Property Management and QuickBooks Sync cost extra. Details: Paid add-ons Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial Trial length and rules. A demo is different from a free trial.	Not supported No free trial; one-on-one demo offered Plan: Pro	Available Fourteen-day trial without a card Plan: Messaging / Pro	Available 30-day trial; no credit card requested Details: Every plan
Setup fees One-time setup fees. A missing price does not mean setup is free.	With conditions One-time platform and accounting setup fees may apply. Plan: Pro Ask which fees apply and their amounts. Accounting is a separate paid tool.	Available Personalized setup and migration are free Plan: Messaging / Pro	Available No setup fees; setup and training included Details: Every plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Direct Airbnb connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect Airbnb listings and bookings directly. Details: All plans based on property count Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Direct Vrbo connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect single-unit Vrbo listings and guest payments. Details: All plans based on property count You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Direct Booking.com connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	With conditions Connect Booking.com through Channex.io. Details: All plans based on property count You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	With conditions Import bookings from an outside calendar. Plan: Pro Calendar sharing does not include all messages or payment details.	With conditions Import blocked dates from outside calendars about every 30 minutes. Details: All plans based on property count This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export.	With conditions Share your calendar through an iCal link. Details: Check which plan includes this. This shares calendar data, not all the details of a full booking-site connection.	With conditions Share each property’s open and blocked dates. You can leave out names. Details: All plans based on property count This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Send calendar prices to linked booking sites. Plan: Pro Automatic price updates run every 6 hours. Manual Sync Prices can take up to 5 minutes. Price rules use the currency set on the booking site.	With conditions Send nightly prices and rules to linked booking sites. Details: All plans based on property count You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Direct bookings update open and blocked dates on linked sites. Plan: Pro	With conditions Share open and blocked dates through a direct connection or iCal. Details: All plans based on property count iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Sync bookings from linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	With conditions Bring bookings from linked sites into one calendar. Plan: Pro Connect each booking site and import its bookings.	With conditions Import booking-site reservations and supported Booking.com date changes. Details: All plans based on property count Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro Email, text and WhatsApp may need extra accounts or fees. Check each service.	Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro	With conditions Airbnb, Vrbo and Booking.com guest conversations Details: All plans based on property count Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro Disconnect your old property-management software. Reconnect Airbnb without setup mode before turning on updates.	With conditions Update limits depend on the booking site. iCal cannot replace invoices. Details: All plans based on property count Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See your listings in one calendar. Plan: Pro	Available See bookings from different sites in one calendar. Plan: Pro	Available See properties in Calendar Tape, with a cleaning view on mobile. Details: All plans based on property count
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add bookings yourself. Plan: Pro	Available Create a reservation by selecting calendar dates Plan: Pro	Available Create a reservation from Calendar Tape or Create Reservation Details: All plans based on property count
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes. Ask which changes reach the linked booking site.	With conditions Change check-in and check-out times on the website or phone app. Plan: Pro Door-code times and timed message fields use your new times. We could not confirm other booking changes in the website or app.	With conditions Change stay dates or the property, then remake the invoice. Details: All plans based on property count Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel a booking through its status in the phone app. Plan: Pro Check the booking site’s cancellation and refund steps.	With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro Cancel bookings from other sites on those sites. Airbnb rules, penalties and decisions about blocking dates still apply. Cancellation does not mean a refund. You cannot cancel after checkout.	With conditions Cancel an invoice and record a refund or guest credit. Details: All plans based on property count Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking.	With conditions Block one day or a range of dates. Plan: Pro When date updates are on, block dates in Host Tools. It can reopen dates blocked only on a booking site.	Available Block dates without a guest reservation Details: All plans based on property count
Booking import Move or import existing bookings. Check which sources and file formats are supported.	With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this. Do not import bookings already added by a booking-site connection.	With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro This uses the migration service. We could not confirm a self-service import tool.	With conditions Import Airbnb bookings or turn outside-calendar blocks into bookings. Details: All plans based on property count Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest contact details and preferences. Plan: Pro	With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro We could not confirm a separate guest profile outside booking records.	Available Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records. Details: All plans based on property count
Booking export Export booking records. Check which file formats are supported.	Available Download booking reports as CSV files. Plan: Pro	With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this. Each export covers one year. Canceled bookings are included unless you change the filter.	With conditions Download bookings as an Excel (.xlsx) file with Reservation Data Dump. Details: All plans based on property count Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules. Manual changes and changes from other pricing tools stay in place unless you choose to override them.	Available Set price rules for seasons or selected dates. Plan: Pro	With conditions Set seasonal prices with reusable templates. Details: All plans based on property count You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	With conditions Set the fewest nights guests can book. Plan: Pro Set Minimum Nights replaces existing minimum-stay rules on Airbnb and Vrbo.	With conditions Set minimum stays for each rate period. The arrival-day rule covers the whole stay. Details: All plans based on property count An outside pricing service can replace prices and stay rules.
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules.	Available Adjust prices for gaps between bookings. Plan: Pro	With conditions Allow or block shorter gaps between bookings, with a minimum stay you choose. Details: All plans based on property count Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this.	With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro Works with Airbnb, Vrbo, Booking.com, Houfy and direct bookings. Discounts range from 0–99% before fees and taxes. A monthly discount replaces the weekly one; they do not add together.	With conditions Offer fixed-amount or percentage discounts for longer stays. Details: All plans based on property count Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Change prices based on how soon guests arrive. Plan: Pro Ask how discounts combine and which booking sites support them.	Available Lower prices as the arrival date gets closer. Plan: Pro	With conditions Automatically discount stays arriving within your chosen number of days. Details: All plans based on property count Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	Not supported Built-in price rules do not follow market demand. Plan: Pro Connect an outside pricing service to adjust prices based on the market.	With conditions Use PriceLabs or Beyond to adjust nightly prices. Details: All plans based on property count You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately. We could not confirm a built-in market-based pricing tool.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account You need a PriceLabs account and connection token. PriceLabs sends up to 540 days. Overlapping Rate Strategies can override stay rules.	With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs You need a paid PriceLabs account and a Host Tools API access token. Host Tools rules and date overrides can change those prices. If PriceLabs gives no minimum stay, Host Tools uses 1 night.	With conditions PriceLabs and Beyond Details: All plans based on property count You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Pro	Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro	With conditions Read guest questions and booking messages in one inbox. Details: All plans based on property count Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls.	Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro	With conditions Schedule messages around arrival, departure and other dates. Details: All plans based on property count Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time. Rules use the first property by default. Change the setting if you need more.
Event triggers Send messages when listed booking events happen.	With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger.	Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro	With conditions Send email, app alerts or texts when invoice events or status changes happen. Details: All plans based on property count Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages Rules that send or skip messages based on booking details.	With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules. All your conditions must match when the message is sent.	With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro This rule works only with check-in and check-out message events.	With conditions Choose which booking sites and properties a message rule covers. Details: All plans based on property count Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Saved replies Plan: Pro	Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro	Available Save replies and use fields that fill in guest or booking details. Details: All plans based on property count
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions ReplyAI writes drafts you can edit and send. Plan: Pro A user with the right permissions must turn on ReplyAI. Setup can take up to 24 hours. Ask Guesty about AI fees and message limits.	With conditions AI writes drafts for you to check and edit. Plan: Pro It uses listing details and past chats.	With conditions AI writes reply drafts for you to review. Details: All plans based on property count The automatic AI Assistant is a separate option you must turn on.
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AutoReply can send replies for you. Setup Turn on the agent. Choose the message types, properties and hours it can cover. Review The AI scores each reply. You set the score needed to send it. You review replies below that score. Access and fees Ask Guesty if your account has access. Check the fees and limits. Plan: Pro	With conditions AI can send replies when it is confident enough. Plan: Pro The default confidence threshold is 80%. There is also a setting for positive guest messages. Replies below the threshold or with unconfirmed exact details wait for you to review.	With conditions AI Assistant can answer basic guest questions for you. Details: All plans based on property count This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email. It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions You review the ReplyAI draft, then click Send. Plan: Pro AutoReply sends some replies for you. It asks you to review replies below your chosen AI score.	With conditions Choose draft-only mode to review replies before sending. Plan: Pro Auto-send is a different mode. You do not have to approve every reply in that mode.	With conditions Review reply drafts, or turn off the automatic assistant. Details: All plans based on property count Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro We could not confirm automatic translation of messages you send.	We could not confirm translation of messages you receive or send.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro We could not confirm guest text messages or exact text-message fees.	With conditions Text guests through Twilio, or use a shared number for outgoing texts. Details: All plans based on property count To use your own number, set up and verify a Twilio account and number. Twilio fees apply. Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro Enter the booking and the guest’s email address.	With conditions Email guests with the Lodgix sender or your own email domain. Details: All plans based on property count The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	Available Build a direct-booking website. Plan: Pro	Available Build a branded website for one listing, a group or all your listings. Plan: Pro	With conditions Customize hosted booking pages. A full website-building service is separate. Details: All plans based on property count You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms. Your website must allow JavaScript or custom code.	With conditions Link your website to a booking checkout page. Plan: Pro Works for one listing, not groups. The checkout opens on a linked page. It is not a form placed inside your own page.	With conditions Put booking calendars for one or more properties on your website. Details: All plans based on property count You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option. You must own and set up the web address. Guesty Websites Basic charges $15 per month for a custom address. Advanced Website is a separate paid option.	With conditions Use your own web address for direct bookings. Plan: Pro You must own and set up the web address.	You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.
Payment processors Payment services, with country and plan requirements.	Available Stripe, Merchant Warrior, Hyp Plan: Pro	With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro You need a Stripe account to use Stripe. Its fees are separate. Without Stripe, approve booking requests yourself and collect payment outside Host Tools.	With conditions Stripe and Authorize.net Details: All plans based on property count You need a supported payment-service account. Its fees are separate.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this. You need a valid payment method and a supported payment service. Excludes Airbnb guest payments and Payments by Booking.com. Ask which payment schedules you can change.	With conditions Stripe takes full payment when the guest books. Plan: Pro To split payments or take a deposit first, collect payment manually outside Host Tools. Each direct-booking site has one payment setup.	With conditions Set a first payment and remaining balance. You can turn on automatic card payments. Details: All plans based on property count You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails. You need a supported payment service and a saved payment method.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this. You collect the deposit through the saved payment method; the booking site does not. Ask how long the hold lasts and which plan includes it.	We could not confirm a built-in tool to hold and release refundable deposits.	With conditions Collect a refundable deposit or hold money on a card. Details: All plans based on property count Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund paid charges to the original payment method. Details: Check which plan includes this. Canceling a booking does not automatically refund it. Use Airbnb’s Resolution Center for Airbnb refunds. Use Booking.com’s extranet for virtual-card refunds. Refund each payment separately. Recording a refund does not send money.	We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments.	With conditions Send refunds through the payment service, then record them in Lodgix. Details: All plans based on property count Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Let guests sign agreements online. Plan: Pro Set up the Guest App first.	With conditions Require guests to sign a PDF before booking directly. Plan: Pro Upload your contract PDF and set this up for each direct-booking site. This does not guarantee the contract can be legally enforced.	With conditions Make guest agreements that can be signed online. Details: All plans based on property count You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify GuestVerify costs extra. It does not guarantee legal compliance.	With conditions Require a government photo-ID check before a direct booking. Plan: Pro The setting covers all bookings on that site. Manual bookings can bypass it.	With conditions Use Guest Verify for photo-ID and selfie checks. Details: All plans based on property count Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website Charged per website after you publish it. Other direct-booking options may have different fees. Payment-service and gateway fees are extra.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	With conditions Lodgix charges no commission on bookings from your own website. Details: All plans based on property count Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task.	With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this. You need a connected Turno account. Turno fees may apply. Use one account on each platform. Link every new property yourself. Set arrival and departure times in Turno; they are not imported.	With conditions Assign cleaners by default and create repeating work orders. Details: All plans based on property count Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access. Ask which roles and task tools are included.	With conditions Invite cleaners to see basic booking details. Plan: Pro Choose their listing groups. Cleaners cannot see prices, open dates or the inbox.	With conditions Cleaners use the Admin app for their assigned tasks. Details: All plans based on property count Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists Reuse task lists and mark jobs done.	With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool.	We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them.	With conditions Make cleaning checklists with required and optional steps. Details: All plans based on property count Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements Ask for or require photos of finished work.	With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	We could not confirm required cleaning photos. ID photo uploads are a different feature.	With conditions Require photos for checklist steps. Details: All plans based on property count Mark the step as required. Photos for reporting damage are a separate process.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts. Ask how alerts are delivered.	With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro These are message alerts, not a way to track task completion.	With conditions Send an app alert when a housekeeper gets an assignment. Details: All plans based on property count The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task.	We could not confirm a tool to create, assign and track repair jobs.	With conditions Assign repair jobs to staff or outside workers and track completion. Details: All plans based on property count Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this. You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this. You need a Turno account and connection token. Turno fees may apply.	Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Show arrival details in the web guest app. Plan: Pro	With conditions Send arrival details in automatic messages. Plan: Messaging / Pro Write and set up your messages first.	With conditions Share arrival details through Staylio and scheduled messages. Details: All plans based on property count Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal A booking page or portal for guests. Check what guests can do there.	Available Give guests a web app with forms, arrival details and agreements. Plan: Pro	We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools.	With conditions Guests use Staylio for arrival and departure details, messages and agreements. Details: All plans based on property count Guests install the app. Set up its content and features in Lodgix.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks Each connected lock costs USD3 a month. Check your exact lock model.	With conditions RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock Details: All plans based on property count You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Make a new door code for each guest. Details: Pro + smart locks Link a supported lock to the listing. Each lock costs USD3 a month.	With conditions Make a door code for each booking at the time you choose before arrival. Details: All plans based on property count Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks You need a connected lock. Features vary by model.	With conditions Choose when codes work around arrival and departure. Details: All plans based on property count PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery Send booking access codes to guests through supported channels.	With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks Airbnb delivery needs a direct connection and a supported 4-digit PIN. Co-hosts cannot use it. Reconnect Airbnb if you first connected before June 9, 2026.	With conditions Add codes to emails, documents and automatic messages, or show them in Staylio. Details: All plans based on property count Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager Buy the lock hardware separately.	With conditions USD3 per connected lock each month. Details: Pro + smart locks Buy the lock separately.	With conditions RemoteLock requires a paid provider plan Details: All plans based on property count Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	Available Choose report columns and filter bookings. Plan: Pro	With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available View sales and salesperson reports. Filter by date, property and invoice status. Details: All plans based on property count
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports.	With conditions See how often your properties are booked. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions See how often properties are booked. Details: All plans based on property count We could not confirm the filters or exact calculation.
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro	With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	With conditions View detailed income, monthly totals and comparisons. Details: All plans based on property count Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements Statements for property owners. Check which income and expenses they include.	Available Create and adjust owner statements. Plan: Pro	We could not confirm owner statements. Owner access to booking finances is a different feature.	With conditions Make monthly or quarterly owner statements for income, costs and work orders. Details: Property Management add-on Publish each statement. Remake it after later booking changes.
Expense tracking Record property or booking expenses in the software.	With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry. This covers task costs, not a full accounting ledger.	We could not confirm a tool to enter and track expenses.	With conditions Track costs and fees by property or booking. Details: Property Management add-on The paid add-on can include these costs in owner statements.
Accounting connections Which accounting tools connect and what they can share.	With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting Trust Accounting costs extra. The other services may need their own accounts and fees.	We could not confirm a supported connection to an accounting service.	With conditions Send guests, invoices and payments to QuickBooks Online. Details: QuickBooks Sync add-on You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports Download reports in the listed file types.	Available Download booking reports as CSV files. Plan: Pro	With conditions Download booking reports as CSV files. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status. We could not confirm downloads of dashboard charts or PDF reports.	Available Download supported booking and cleaning reports as Excel or PDF files. Details: All plans based on property count
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite as many team users as you need. Plan: Pro You need permission to manage users.	Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro	Available Create separate logins with admin, front-desk or cleaning roles. Details: All plans based on property count
User permissions Choose what each person can see and do.	With conditions Choose roles and what each user can access. Plan: Pro You need permission to manage users.	With conditions Roles control what each user can view or change. Plan: Pro Permissions vary by role. We could not confirm custom controls for every field.	Available Group team members and choose what they can access. Details: All plans based on property count
Choose which properties each person can access Choose which properties a person can access.	With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro Chats are grouped by guest. A returning guest’s history may show messages from other properties.	Available Give users access to selected listing groups. A group can have one listing. Plan: Pro	With conditions Choose which properties Cleaning Staff can see. Details: All plans based on property count Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal Let owners view property, booking or financial details.	Available Owner portal Plan: Pro	With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro Owners use a role in the account, not a separate branded portal. Owners cannot use the inbox or add manual bookings.	With conditions Give owners access to calendars, statements and a dashboard you set up. Details: Property Management add-on Create an owner record and login. The manager chooses what the owner can see.
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Use the phone app for bookings, messages and tasks. Plan: Pro	Available iPhone and Android apps with alerts. Plan: Messaging / Pro	Available Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app. Details: All plans based on property count
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	Available Developer Open API Plan: Pro	With conditions Connect your own software through the API. Details: Check which plan includes API access. Sign in through a Host Tools account. Partner API keys need separate approval.	With conditions Connect your own software with REST API v2. Details: All plans; you need an API key with the right permissions. Create an API key and give it the permissions it needs.
API access conditions Who can use the developer API, including required plans, approval and access limits.	With conditions Use a Pro account with API access. Admins create access details. Plan: Pro API requests need a valid OAuth2 bearer token. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours. Partner connection tokens are separate from public developer access.	With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access. Partner keys need approval.	With conditions Create and manage API keys in Account → API Keys. Details: All plans; you need an API key with the right permissions. You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks Sends notices about events to linked systems.	With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API You need API access and must set up event alerts. These alerts cover message events only.	With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this. Set up the receiving web address. Events include new or changed bookings and times around arrival or departure.	With conditions Send message.received alerts to an HTTPS address you choose. Details: All plans based on property count Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier A Zapier connection with stated events, actions or plan requirements.	With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this. The connection is marked beta. You need a partner account and login details. Ask whether your plan can use it.	With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this. Set up a receiving web address and a Zapier workflow. Extra fees may apply. A ready-made Host Tools app in Zapier is not confirmed.	With conditions Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers. Details: All plans based on property count You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Download booking reports as CSV files. Plan: Pro This covers bookings. We could not confirm a full account export.	With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status.	With conditions Download Reservation Data Dump as Excel (.xlsx), plus supported reports. Details: All plans based on property count Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available One-to-one guided setup Plan: Pro	Available Free personalized setup Plan: Messaging / Pro	With conditions Get free setup help and one-to-one screen-share training. Details: All plans based on property count Book a session. Check imported properties and fees yourself.
Moving your data Help or tools to import records from another system.	With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this. We could not confirm a full account move. Ask which plan and service fees apply.	With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro Book a migration call. Help with message rules and locks is included.	With conditions Import Airbnb properties and bookings, or turn calendar blocks into bookings. Details: All plans based on property count Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public help center Plan: Pro	Available Public searchable help center Details: Public guides	Available Public help center and product guides Details: All plans based on property count
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro.	With conditions Contact support by email. Details: Public contact We could not confirm a guaranteed reply time or support level for each plan.	With conditions Contact support by email. Details: All plans based on property count We could not confirm reply times or support commitments.
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 live chat Plan: Pro	We could not confirm live chat with a person. The help center has a Fin bot.	We could not confirm live support chat. Guest chat and screen-share training are separate services.
Phone support Phone support, with any plan or country limits.	Available Phone support Plan: Pro	We could not confirm general phone support. Setup and migration calls are separate services.	We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Available API version 1. Details: Pro; check the requirements for the data you need.	Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software.	Available OpenAPI 3.0.2; contract v2 version 2.0.2 Details: All plans; you need an API key with the right permissions.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours.	With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software. Use OAuth for new connections. Older partner API keys are separate and no longer recommended. OAuth access tokens last 1 hour. Refresh tokens last 30 days. Refreshing replaces the old tokens.	With conditions Authorization: Token <API key> Details: All plans; you need an API key with the right permissions. Create an API key in your account. Each action needs its own permissions.
Read property records Read property records through the API.	With conditions Read listings. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions List property records Details: All plans; you need an API key with the right permissions. API key with property:read
Read reservation records An API tool reads booking records.	With conditions Read bookings. Details: Pro; check the requirements for the data you need. Read up to 10 booking IDs per request. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Inquiries without stay dates use the inquiry date.	With conditions List / retrieve reservation records Details: All plans; you need an API key with the right permissions. API key with reservation:read
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	With conditions Create bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Create a booking with dates, guest details and related records. Details: All plans; you need an API key with the right permissions. API key with reservation:write
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	With conditions Change booking dates. Details: Pro; check the requirements for the data you need. This changes booking dates. Other fields use separate API actions. You need API access and admin permission. Changing dates recalculates money totals, even if applyRecalculation says otherwise. Booking v3 tools are marked beta.	With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Change dates, guest counts and payouts for booking-site reservations on that booking site. Moving dates checks availability again. It does not recalculate payouts, charge Stripe again or send a Stripe refund.	With conditions Change booking dates, referrer and notes. Details: All plans; you need an API key with the right permissions. Use an API key with reservation:write permission. Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	With conditions Read guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software. We could not confirm a separate guest directory.	With conditions List / retrieve guest records Details: All plans; you need an API key with the right permissions. API key with guest:read
Update guest records Updates guest records, not just contact fields on a booking.	With conditions Change guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm updates to separate guest records. Booking contact changes are a different function.	With conditions Change fields in a guest record. Details: All plans; you need an API key with the right permissions. API key with guest:write
Read guest messages An API tool reads guest messages or conversation details.	With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software. Your account needs access. Attachment links expire after one hour. New attachments may not be ready yet.	We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Owner chats cannot use airbnb2. Owner messages from the platform module go by email.	With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. This action cannot send photos or videos.	We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Retrieve per-property rate records Details: All plans; you need an API key with the right permissions. API key with pricing:read
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions Create property rate records; patch individual rates Details: All plans; you need an API key with the right permissions. API key with pricing:write
Read availability calendar Read open dates or calendar nights through the API.	With conditions Read listing calendars. Details: Pro; check the requirements for the data you need. You need API access and admin permission. For multi-unit listings, allotment > 0 means space is available. Use calendar status only if allotment is not a number.	With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software. Your account needs access. Choose the listing and date range.	With conditions Find property IDs available for the dates you request. Details: All plans; you need an API key with the right permissions. Use an API key with property:read permission. Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	With conditions Read Guesty Pay payment records. Access You need API access, admin permission and a Guesty Pay subscription. This covers Guesty Pay payments only. Filters Choose a date range of up to one month, or use a booking confirmation code. A confirmation code cannot be combined with other filters. Details: Pro; check the requirements for the data you need.	We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it.	We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	We do not know if the API can read refund records.	We could not confirm access to refund records.	We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.
Read owner records Read property-owner records through the API.	With conditions Read owner records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	We could not confirm access to separate owner records.	With conditions Read owner records. Details: All plans; you need an API key with the right permissions. Use an API key with owner:read permission. The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	We could not confirm tools to add your own custom fields.	With conditions Read or change custom fields on bookings. Details: All plans; you need an API key with the right permissions. Use reservation:write permission to change values, or reservation:read to read them. Use each field’s name to identify it.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	With conditions List event alerts. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Separate actions can set or delete the address. Partner or OAuth-client permissions apply.	You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need. All account API tokens share these limits. Official Marketplace partner connections are excluded. After HTTP 429, wait for the time in the Retry-after header.	With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software. We could not confirm the request limit or when it resets.	With conditions The API guide lists a limit of 3 requests per second. Details: API users We could not confirm how each API action reports an exceeded limit.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Other API tools, including owners and payments, use different page limits.	With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software. Leave out limit to get every listing. Follow nextCursor until it is null. Keep following nextCursor even if an open-date filter returns fewer listings than limit.	With conditions Read bookings in batches using offset and limit. The default is 20; the maximum is 50. Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Guesty Pro vs Host Tools vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Pro: what to consider

Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.

Host Tools: what to consider

Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Pro, Host Tools and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Pro’s inbox include a team to answer guests?

Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.

Where should I block owner stays when Host Tools syncs availability?

Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

Guesty Pro vs Host Tools vs Lodgix

Overview

Guesty Pro

Host Tools

Lodgix

Compare property management software for daily work — Guesty Pro vs Host Tools vs Lodgix

Guesty Pro: what to consider

Host Tools: what to consider

Lodgix: what to consider

Common questions

Your privacy

Privacy preferences

NecessaryAlways on

Analytics

AdvertisingNot in use