Guesty Lite
Bring booking-site tools, guest messages, a shared calendar and tasks together.
Best for: Managing bookings, messages and assigned cleaning tasks in one place.
YOUR SHORTLIST, SIDE BY SIDE
Compare Guesty Lite vs Uplisting for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.
Bring booking-site tools, guest messages, a shared calendar and tasks together.
Best for: Managing bookings, messages and assigned cleaning tasks in one place.
Use a central calendar, guest message rules and direct-booking tools, with plan options and extra modules.
Best for: Combining a shared booking calendar with guest messages and direct bookings.
| What matters to you | ||
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| At a glance / Prices for your properties | ||
| Properties | Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. | Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. |
| Overview | Guesty Lite combines booking-site tools, messages, a shared calendar and tasks. | Channel management, a central calendar, automated guest messaging and direct booking, with three plans and optional modules. |
| Plans and add-ons | Guesty Lite Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. | Independent Host Up to four properties. Core channel and guest messaging tools; selected modules cost extra. Operator Smart Locks, Protect and Google Vacation Rentals are included. Owner reports, ID checks and the Plus booking site cost extra. Protect help also lists $6 per active listing each month. Check which charges apply to your plan. Manager Includes the listed feature modules, unlimited AI and phone support. Pricing depends on property count. Larger groups of properties require a quote. |
| 1-property price for your selection | Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit. Plan prices and conditionsStandard Lite: Price not confirmed Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit. LiteOptimizer: Price not confirmed The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit. | From $51.00/monthMonthly billing selection · Independent Host: 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. A separate pay-as-you-go option charges 3% for 1–4 properties. No booking revenue was assumed. Plan prices and conditionsIndependent Host: USD 51 1 properties; USD 51.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Operator: USD 114 1 properties; USD 114.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. Manager: USD 264 1 properties; USD 264.00/month, billed monthly. Optional modules, taxes and any booking or payment-processing charges are separate. |
| Limits and requirements |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.7 / 5 · 129 reviews TrustpilotTrustScore 3.7 / 5 · 178 reviews GetAppRating 4.7 / 5 · 129 reviews Software AdviceRating 4.7 / 5 · 129 reviews |
| 01 / Plans & requirements | ||
| Plan options Plans offered for this rental software. Optional modules are separate from plan levels. | Available Guesty Lite Plan: Lite | Available Independent Host; Operator; Manager Plan: Independent Host / Operator / Manager |
| Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit. | Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.
| Available Independent Host: up to 4 properties. Other plans have no property limit. Independent Host allows up to four properties. Operator and Manager are advertised for any count. More than 40 needs a custom quote. Plan: Independent Host / Operator / Manager |
| How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income. | With conditions Pay per listing, monthly or yearly. Optimizer adds a booking fee. Plan: Lite
| With conditions Pay the plan minimum or the total property fees, whichever is higher. Plan: Independent Host / Operator / Manager
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| Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to. | With conditions Lite Optimizer adds 1% per booking. Plan: Lite
| With conditions Pay As You Go: 3% on Independent Host or 1.5% on Operator. Plan: Independent Host / Operator / Manager
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| Paid add-ons Features or services that cost extra beyond your plan. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: Lite
| With conditions Some client, website, ID and AI tools cost extra. Plan: Independent Host / Operator / Manager
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| Trial Trial length and rules. A demo is different from a free trial. | Available 14-day free trial; no credit card or commitment Plan: Lite | Available 14-day trial; no card required Plan: Independent Host / Operator / Manager |
| Setup fees One-time setup fees. A missing price does not mean setup is free. | We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying. | A one-to-one setup session is free. Ask about other setup or data-moving fees; we could not confirm a full fee list. |
| 02 / Channels & sync | ||
| Airbnb connection How to connect Airbnb, and which accounts and listings qualify. | With conditions Connect to Airbnb. Plan: Lite | Available Connect to Airbnb. Plan: Independent Host / Operator / Manager |
| Vrbo connection How to connect Vrbo, and which accounts and listings qualify. | With conditions Connect to Vrbo. Plan: Lite | Available Connect to Vrbo. Plan: Independent Host / Operator / Manager |
| Booking.com connection How to connect Booking.com and which accounts and listings qualify. | With conditions Connect to Booking.com. Plan: Lite | Available Connect to Booking.com. Plan: Independent Host / Operator / Manager
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| iCal import Import calendars from other tools. Check which details arrive and how updates work. | With conditions Import outside calendars as date blocks. Check plan: Lite includes iCal; confirm this import tool.
| With conditions Import bookings from an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records. | With conditions Share current and future bookings and blocked dates. Check plan: Lite includes iCal; confirm calendar export. | With conditions Share bookings with an outside calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Rate sync Send rates to linked booking sites. Check which sites are supported and any limits. | With conditions Share prices with linked sites. Plan: Lite
| With conditions Share prices with linked booking sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Availability sync Send open and blocked dates to booking sites. Check how it works and any limits. | With conditions Share open and blocked dates with linked sites. Plan: Lite
| With conditions Share open and blocked dates with linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported. | With conditions Sync bookings from linked sites. Plan: Lite
| With conditions Sync bookings from linked sites. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite
| With conditions Airbnb, Booking.com, Vrbo and direct-booking inbox Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is. | With conditions iCal updates usually arrive within one hour. Check plan: Lite includes iCal; confirm these limits.
| With conditions Imported calendar bookings have fewer tools. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available See your listings in one calendar. Plan: Lite | With conditions See all your properties in one calendar. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Manual bookings Enter bookings by hand as well as importing them from booking sites. | Available Add bookings yourself. Plan: Lite | With conditions Create confirmed or pending bookings on the calendar Details: Check which plan includes this.
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| Booking changes Edit booking fields and check whether changes reach linked booking sites. | With conditions Change stay times, booking status and guest counts. Plan: Lite
| With conditions Change booking dates, contact details or status through the API. Plan: Independent Host / Operator / Manager
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| Booking cancellation Cancel bookings, with each booking site’s rules and refund limits. | With conditions Cancel bookings through quick actions. Plan: Lite
| With conditions Cancel Direct, Airbnb, Vrbo and Google bookings in Uplisting Details: Check which plan includes this.
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| Calendar blocking Block dates without making a paid guest booking. | With conditions Block dates for maintenance or preparation. Check plan: Lite includes Multi-Calendar; confirm date blocking. | With conditions Block calendar dates for maintenance and cleaning Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Booking import Move or import existing bookings. Check which sources and file formats are supported. | Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product. | With conditions Get help importing bookings during setup. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Guest records Save and view guest or contact history. This does not confirm a full customer-management system. | Available Save guest contact details and preferences. Plan: Lite | With conditions Keep guest contact details and notes with bookings. Details: Check which plan includes this.
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| Booking export Export booking records. Check which file formats are supported. | With conditions Get a booking report by email as a CSV file. Plan: Lite
| With conditions Download bookings as a CSV file. Details: Check which plan includes this.
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| 04 / Rates & booking rules | ||
| Seasonal rates Set prices for dates or seasons in your rental software. | With conditions Use PriceOptimizer for seasonal and holiday prices. Details: Lite + PriceOptimizer
| With conditions Set base prices and prices for specific dates. Details: Check which plan includes this.
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| Minimum stays Set minimum stays. Check limits for each date and booking site. | With conditions Set default minimum stays for linked sites. Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls.
| With conditions Set minimum stays by date or time left before arrival. Details: Check which plan includes this.
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| Gap night rules Adjust rules for unbooked nights between stays. | With conditions Use PriceOptimizer to allow shorter stays in booking gaps. Details: Lite + PriceOptimizer
| With conditions Allow shorter stays to fill gaps between bookings. Details: Check which plan includes this.
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| Length of stay discounts Give discounts based on how long guests stay. | With conditions Offer weekly and monthly discounts on Airbnb, direct and manual bookings. Plan: Lite
| With conditions Weekly and monthly discounts Details: Check which plan includes this.
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| Last minute discounts Give discounts based on how soon guests arrive. | With conditions Use PriceOptimizer to discount stays closer to arrival. Details: Lite + PriceOptimizer
| With conditions Offer last-minute discounts on Airbnb. Details: Check which plan includes this.
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| Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features. | With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Lite + PriceOptimizer add-on
| With conditions Connect an outside service to adjust prices. Details: Check which plan includes this.
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| Pricing connections Connections to nightly-pricing tools and what they require. | With conditions Connect PriceLabs to change prices and stay rules. Details: Lite / partner PriceLabs
| With conditions PriceLabs, Wheelhouse and Beyond Details: Check which plan includes this.
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| 05 / Guest messaging & AI | ||
| Unified inbox See guest message threads from supported booking sites in one view. | Available Read guest messages in one inbox. Plan: Lite | Available Read guest messages in one inbox. Plan: Independent Host / Operator / Manager |
| Scheduled messages Schedule messages before or after booking dates and times. | With conditions Schedule messages around booking, arrival or departure. Plan: Lite
| With conditions Schedule guest messages. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Event triggers Send messages when listed booking events happen. | With conditions Send messages when bookings are confirmed or guests arrive or leave. Plan: Lite
| With conditions Send messages when booking or stay events happen. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Conditional messages Rules that send or skip messages based on booking details. | With conditions Choose when to send messages using booking and message rules. Plan: Lite
| With conditions Set message rules by property or change them for one booking. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Message templates Reuse message templates and fill them with supported guest or booking details. | Available Saved replies Plan: Lite | With conditions Reuse saved messages with guest and booking details. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| AI suggested replies AI writes a draft. A person checks or sends it. | With conditions ReplyAI writes drafts you can edit and send. Plan: Lite
| With conditions AI drafts replies when it pauses for review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| AI automatic replies AI sends guest replies without a person approving each one. Check the limits. | With conditions AutoReply can send replies for you. Plan: Lite
| With conditions AI can send guest replies for you. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| Approval before AI sends Controls for a person to check an AI reply before it is sent. | With conditions You review the ReplyAI draft, then click Send. Plan: Lite
| With conditions Choose when AI must pause for your review. Check plan: AI Suite: 100 actions per month on Independent Host / Operator; unlimited on Manager. Confirm this tool is included.
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| Translations Check automatic message translation. Templates written in several languages are a different feature. | With conditions Translate the latest guest message into your display language. Check plan: Lite includes ReplyAI; confirm translation.
| AI can reply in a guest’s language. We do not know if it can translate messages already in the inbox. |
| SMS messages Text guests by SMS. Check supported countries, phone numbers and fees. | With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this.
| With conditions Two-way SMS in the unified inbox Plan: Independent Host / Operator / Manager
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| Email messages Email guests. Check sender and booking-site limits. | With conditions Email the guest’s main personal or booking-site address. Check plan: Lite includes the inbox; confirm email sending.
| With conditions Connect multiple email addresses to the inbox Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Build a website for booking requests or instant bookings. Plan: Lite
| Available Basic direct booking site Plan: Independent Host / Operator / Manager |
| Booking widget Add a booking engine to a website hosted elsewhere. | With conditions Show the booking website inside your own website. Plan: Lite
| With conditions Add a booking form to your website. Details: Check which plan includes this.
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| Custom domain Use your own domain for the provider’s direct-booking website. | With conditions Use your own web address for the booking website. Plan: Lite
| With conditions Use your own web address. Details: Check which plan includes this.
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| Payment processors Payment services, with country and plan requirements. | Available Stripe Plan: Lite | With conditions Connect Stripe to take payments. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Payment schedules Schedule booking payments or installments. Check which booking types are supported. | With conditions Collect 100% of payment when a booking is confirmed. Plan: Lite
| With conditions Set when guests pay the deposit and balance for each property. Details: Check which plan includes this.
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| Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features. | With conditions Add, charge or release a card deposit hold by hand. Plan: Lite
| With conditions Use Protect to hold or collect a deposit.
Details: Operator / Manager; add-on on Independent Host |
| Refunds Issue refunds through supported payment steps. Check whether fees are refunded too. | With conditions Refund guests from the booking payment screen. Plan: Lite
| With conditions Partial or full refunds for direct bookings Details: Check which plan includes this.
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| Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported. | With conditions Let guests sign agreements online. Plan: Lite
| With conditions Create online agreements for bookings. Details: Check which plan includes this.
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| Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules. | Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite. | With conditions Check guest IDs. Included with Manager; costs extra on lower plans. Plan: Independent Host / Operator / Manager
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| Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too. | With conditions Guesty gateway fees are extra to payment-service fees. Plan: Lite
| With conditions Pay As You Go charges a booking percentage.
Plan: Independent Host / Operator / Manager |
| 07 / Cleaning & operations | ||
| Automatic tasks Creates tasks automatically from bookings or events linked to a booking. | With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Lite includes Task Management; confirm this task. | With conditions Schedule cleaning tasks from bookings. Details: Check which plan includes this.
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| Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need. | With conditions Cleaners see assigned tasks and related booking and property details. Plan: Lite
| With conditions Give cleaners logins to see assigned work. Details: Check which plan includes this.
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| Task checklists Reuse task lists and mark jobs done. | With conditions Use task checklists and see when they were completed. Check plan: Lite includes Task Management; confirm this tool. | We do not know if you can save and reuse cleaning checklists. |
| Photo requirements Ask for or require photos of finished work. | With conditions Ask for before-and-after photos in task comments. Check plan: Lite includes Tasks and the app; confirm photo requests.
| We do not know if cleaners can be asked or required to add photos before finishing a task. |
| Task notifications Send notices when tasks are assigned, changed or completed. | With conditions Send alerts for tasks you create and assign. Check plan: Lite includes Task Management; confirm task alerts.
| With conditions Email cleaners when tasks change. Details: Check which plan includes this.
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| Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature. | With conditions Set repeat maintenance and inspection tasks. Check plan: Lite includes Task Management; confirm this task. | With conditions Connect ResortCleaning to plan maintenance. Check plan: Confirm the Uplisting plan and separate service cost.
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| Cleaning connections Connections to outside cleaning services, with their setup requirements. | With conditions Send bookings to Turno to schedule cleaners. Details: Lite + Turno
| With conditions Connect Turno and other cleaning tools. Check plan: Confirm the Uplisting plan and separate service cost.
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| 08 / Check-in & smart access | ||
| Checkin instructions Send check-in details to guests at supported stages of a booking. | Available Show arrival details in the web guest app. Plan: Lite | With conditions Send arrival and departure details automatically. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Guest portal A booking page or portal for guests. Check what guests can do there. | With conditions Give guests a web app with booking details and pre-arrival forms. Plan: Lite
| With conditions Give guests a booking page for pre-arrival steps. Details: Check which plan includes this.
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| Lock connections Supported smart-lock platforms connect directly or through another service. | With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Lite + LocksManager
| With conditions Connect smart locks. Included with Operator / Manager. Plan: Independent Host / Operator / Manager
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| Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services. | With conditions Create a different door code for each booking. Details: Lite + LocksManager add-on
| With conditions Unique door code for each reservation Details: Operator / Manager; add-on on Independent Host
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| Code scheduling Set codes to work only during the stated check-in and checkout times. | With conditions Turn off door codes at the guest’s check-out time. Details: Lite + LocksManager add-on
| With conditions Timed lock access with check-in/out buffers Details: Operator / Manager; add-on on Independent Host
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| Code delivery Send booking access codes to guests through supported channels. | With conditions Send LocksManager door codes in automatic messages. Check plan: Lite + LocksManager; confirm automatic code messages.
| With conditions Insert lock codes into automated guest messages Details: Operator / Manager; add-on on Independent Host
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| Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost. | With conditions LocksManager costs extra. Ask for its price. Details: Lite + LocksManager
| With conditions Smart Locks costs extra on Independent Host.
Details: Operator / Manager; add-on on Independent Host |
| 09 / Reports & accounting | ||
| Booking reports Reports about bookings. Check which measures they include. | With conditions Filter confirmed bookings by date and listing. Plan: Lite | With conditions See booking, money, guest and stay details. Details: Check which plan includes this.
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| Occupancy reports See how often your rentals are booked. Filter by date or property. | With conditions See how often properties are booked, by date or property. Plan: Lite
| With conditions Use booking reports to work out how often properties are booked. Details: Check which plan includes this.
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| Revenue reports Revenue reports and the measures they include. These are separate from financial accounting. | With conditions See payouts, commission and income per available listing. Plan: Lite
| With conditions See income and money summaries in owner statements. Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Owner statements Statements for property owners. Check which income and expenses they include. | Not supported Not included on Lite Plan: Lite | With conditions Create owner statements. Included with Manager. Plan: Independent Host / Operator / Manager
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| Expense tracking Record property or booking expenses in the software. | We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it. | With conditions Record and group property costs. Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Accounting connections Which accounting tools connect and what they can share. | We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite. | With conditions Connect accounting tools, including VRPlatform. Check plan: Confirm the Uplisting plan and separate service cost.
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| Report exports Download reports in the listed file types. | With conditions Get a booking report by email as a CSV file. Plan: Lite
| With conditions Download owner statements Check plan: Manager or Client Management add-on; confirm this tool is included.
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| 10 / Team & owner access | ||
| Team users Extra staff accounts, with any user or plan limits. | With conditions Invite Admin and Cleaner users. Plan: Lite
| With conditions Invite teammates, cleaners and owner/clients Details: Check which plan includes this.
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| User permissions Choose what each person can see and do. | With conditions Choose Admin or Cleaner. The roles have fixed access. Plan: Lite
| With conditions Give different calendar access to team members. Details: Check which plan includes this.
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| Choose which properties each person can access Choose which properties a person can access. | We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users. | With conditions Assign owners access to selected properties Check plan: Manager or Client Management add-on; confirm this tool is included.
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| Owner portal Let owners view property, booking or financial details. | Not supported Not included on Lite Plan: Lite | With conditions Owners view assigned listings and block dates Check plan: Manager or Client Management add-on; confirm the portal is included.
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| Mobile app A mobile app. A website that fits a phone screen does not confirm an app. | Available Use the phone app for bookings, messages and tasks. Plan: Lite | With conditions Read and send messages in the iOS or Android app. Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| 11 / Integrations & data access | ||
| Public API An API for outside developers. API connections to booking sites alone do not confirm developer access. | Not supported Not included on Lite Plan: Lite | Available REST API access Plan: Independent Host / Operator / Manager |
| API access conditions Who can use the developer API, including required plans, approval and access limits. | Not supported Open API is not included on Lite. Plan: Lite
| With conditions Included API access for active subscribers Plan: Independent Host / Operator / Manager
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| Webhooks Sends notices about events to linked systems. | We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included. | With conditions Set up signed event alerts with an API key. Plan: Independent Host / Operator / Manager
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| Zapier A Zapier connection with stated events, actions or plan requirements. | Guesty has Zapier beta guides, but we do not know if Lite can use this connection. | With conditions Start Zapier tasks when bookings are created. Details: Check which plan includes this.
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| Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download. | With conditions Get a booking report by email as a CSV file. Plan: Lite
| With conditions Booking reports as CSV Details: Check which plan includes this.
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| 12 / Setup & support | ||
| Onboarding Setup help, including whether it is optional or costs extra. | Available One-to-one guided setup Plan: Lite | Available Free 1:1 setup session Plan: Independent Host / Operator / Manager |
| Moving your data Help or tools to import records from another system. | We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support. | With conditions Airbnb import and assisted Vrbo/direct booking import Check plan: Confirm this feature on Independent Host, Operator or Manager.
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| Help center Public guides and help pages. These alone do not show the quality of support. | Available Public help center Plan: Lite | Available Public help guides Details: All visitors
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| Email support Email support, with any plan limits. Response time is unconfirmed. | With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Lite. | With conditions Email support; plan response targets differ Plan: Independent Host / Operator / Manager
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| Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages. | Available 24/7 live chat Plan: Lite | With conditions Chat support Plan: Independent Host / Operator / Manager
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| Phone support Phone support, with any plan or country limits. | Not supported Not included on Lite Plan: Lite | Available Phone support on Manager Plan: Manager |
| 13 / API features | ||
| API features are listed below. Each row shows its access rules. Live operation is not confirmed. | ||
| Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Older API-key access and newer OAuth access. Plan: Independent Host / Operator / Manager
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| API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements. | Not supported Open API is not included on Lite. Plan: Lite | With conditions OAuth Authorization Code with PKCE; legacy API-key access Plan: Independent Host / Operator / Manager
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| Read property records Read property records through the API. | Not supported Open API is not included on Lite. Plan: Lite | With conditions List and retrieve properties Plan: Independent Host / Operator / Manager
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| Read reservation records An API tool reads booking records. | Not supported Open API is not included on Lite. Plan: Lite | With conditions List bookings and retrieve a booking Plan: Independent Host / Operator / Manager
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| Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Create a booking Plan: Independent Host / Operator / Manager
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| Update bookings An API tool changes booking fields. Check which fields and booking sites it supports. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Change bookings or use separate cancellation actions. Plan: Independent Host / Operator / Manager
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| Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read guest contact details from bookings. Plan: Independent Host / Operator / Manager
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| Update guest records Updates guest records, not just contact fields on a booking. | Not supported Open API is not included on Lite. Plan: Lite | We do not know if the API can update a guest record on its own. It can change contact fields on a booking. |
| Read guest messages An API tool reads guest messages or conversation details. | Not supported Open API is not included on Lite. Plan: Lite | With conditions List threads and thread messages Plan: Independent Host / Operator / Manager
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| Send guest messages An API tool adds or sends guest messages. Check access requirements separately. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Send a message within a thread Plan: Independent Host / Operator / Manager
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| Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read per-day rates in the calendar Plan: Independent Host / Operator / Manager
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| Update nightly rates Send nightly prices through the API. This is separate from working out which price to use. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Change prices and stay rules for many dates at once. Plan: Independent Host / Operator / Manager
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| Read availability calendar Read open dates or calendar nights through the API. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read per-day availability and rates Plan: Independent Host / Operator / Manager
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| Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read payment records from a booking. Plan: Independent Host / Operator / Manager
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| Read refund records An API tool reads refund records. This does not confirm that it can issue refunds. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read refund records from a booking. Plan: Independent Host / Operator / Manager
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| Read owner records Read property-owner records through the API. | Not supported Open API is not included on Lite. Plan: Lite | We do not know if the API can fetch separate owner records. Booking payout fields are not owner records. |
| Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Read or create custom booking fields. Plan: Independent Host / Operator / Manager
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| Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Add, list or remove event alerts and change the signing secret. Plan: Independent Host / Operator / Manager
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| Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation. | Not supported Open API is not included on Lite. Plan: Lite | With conditions 5 requests/second/IP; 100/minute/IP; 15/minute/property Plan: Independent Host / Operator / Manager
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| Reservation pagination Read booking records a page at a time. Check the default page size and any maximum. | Not supported Open API is not included on Lite. Plan: Lite | With conditions Use limit and cursor to read more result pages. Plan: Independent Host / Operator / Manager
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List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.
Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.
Check how bookings enter the system. Imported iCal bookings are read-only. They cannot do the same message, ID-check or payment tasks as direct links. Compare the plan with any needed extras. Read the Uplisting profile for its plans and requirements.
Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.
Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.
List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.
The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.
No. Its setup guide says to enter cleaning fees and promotions in Booking.com’s host dashboard, called the extranet. They do not sync from Uplisting through this link. Check both there before guests book; other channels can use different rules.