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Guesty Lite vs iGMS vs Lodgix

Comparing

Compare Guesty Lite vs iGMS vs Lodgix for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

iGMS

Manage booking calendars, guest messages, cleaning work and direct bookings. PRO+ adds owner statements and other tools.

Best for: Coordinating booking calendars, messages and cleaners in one system.

Lodgix

Manage bookings, guest messages, direct-booking pages, payments and staff tasks. Owner and accounting tools are separate modules.

Best for: Managing bookings and payments alongside cleaning and repair tasks.

Compare features by plan.

Showing all 110 detailed properties.
Guesty Lite versus iGMS versus Lodgix: features, plans and limits.
What matters to youGuesty Lite
4.6 / 5Out of 2,185 reviews
Property management
iGMS
4.6 / 5Out of 495 reviews
Property management
Lodgix
4.8 / 5Out of 174 reviews
Property management
Score
Score92
STRCompare scoring
Score89
STRCompare scoring
Score92
STRCompare scoring
At a glance / Prices for your properties
PropertiesGuesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.
OverviewGuesty Lite combines booking-site tools, messages, a shared calendar and tasks.PMS with FLEX, PRO and PRO+ plans, channel calendars, guest messaging, cleaning coordination and direct-booking tools. PRO+ adds revenue management, an AI agent and owner statements.Pick a plan by property count. It handles bookings from booking sites. You get guest messages, direct booking pages, payments and staff tasks. Property Management and QuickBooks are separate modules.
Plans and add-ons
Guesty Lite

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

PriceOptimizer · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

LocksManager · add-on

Paid add-on. Hardware, partner services and usage may cost extra.

FLEX

You pay for booked nights, with a minimum charge for each active property. Ask which features are included where the plan card and feature table differ.

PRO

The rate per property depends on your property count. Yearly advance-payment and contract terms differ for larger groups. Ask for API and phone support access.

PRO+

Adds revenue tools, an AI agent and owner statements. Partners and optional services may charge extra.

Standard 7

Covers up to 7 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 12

Covers up to 12 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 20

Covers up to 20 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 30

Covers up to 30 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 40

Covers up to 40 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 50

Covers up to 50 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 60

Covers up to 60 properties with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Standard 70

Covers up to 70 properties with all core features. Property Management, QuickBooks and provider or booking-site fees cost extra.

Unlimited

No property limit, with all core features.

Property Management, QuickBooks and provider or booking-site fees cost extra.

Property Management · add-on

An extra monthly module for owner accounting, statements and a portal. Its price depends on the plan’s property limit.

QuickBooks Sync · add-on

You need a QuickBooks Online account. This module costs extra each month, based on your plan’s property limit.

1-property price for your selection
Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit.
Plan prices and conditions

Standard Lite: Price not confirmed

Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit.

LiteOptimizer: Price not confirmed

The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.

PRO monthly plan cost · USD 48.00Monthly billing. This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.
Plan prices and conditions

FLEX: Price not confirmed

Monthly total based on use: USD1 per booked night, at least USD20 per active property. Canceled bookings excluded. You pay for the past month on the first day of the next month. We need the actual booked nights and active property count. The one-property minimum applies even with no active properties. Tax/third-party costs excluded.

PRO: USD 48

This shows the published rate for one property as an account total. Check when payment is due: PRO terms require the full month upfront, while the pricing FAQ says the first month is prorated and later bills cover the past month.

Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.

PRO+: USD 69

This shows the published rate for one property as an account total. Check when payment is due: PRO+ terms require payment within the first 7 days and prorate the first month.

General terms require full advance payment, while the pricing FAQ says bills cover the past month. Part-month refunds are not offered. Assumes 1 billable active or committed property. Taxes, third-party fees, extras and overuse charges are excluded.

Standard 7 monthly account total · USD 79.99Monthly billing: account total for the selected property tier. Property Management, QuickBooks, payment fees and booking-site commissions cost extra.
Plan prices and conditions

Standard 7: USD 79.99

Covers up to 7 properties. Property Management adds USD 29.99 a month. QuickBooks adds USD 25.00 a month. Provider and booking-site fees cost extra.

Standard 12: USD 99.99

Covers up to 12 properties. Property Management adds USD 34.99 a month. QuickBooks adds USD 30.00 a month. Provider and booking-site fees cost extra.

Standard 20: USD 139.99

Covers up to 20 properties. Property Management adds USD 49.99 a month. QuickBooks adds USD 35.00 a month. Provider and booking-site fees cost extra.

Standard 30: USD 169.99

Covers up to 30 properties. Property Management adds USD 59.99 a month. QuickBooks adds USD 40.00 a month. Provider and booking-site fees cost extra.

Standard 40: USD 209.99

Covers up to 40 properties. Property Management adds USD 69.99 a month. QuickBooks adds USD 50.00 a month. Provider and booking-site fees cost extra.

Standard 50: USD 239.99

Covers up to 50 properties. Property Management adds USD 79.99 a month. QuickBooks adds USD 60.00 a month. Provider and booking-site fees cost extra.

Standard 60: USD 279.99

Covers up to 60 properties. Property Management adds USD 89.99 a month. QuickBooks adds USD 70.00 a month. Provider and booking-site fees cost extra.

Standard 70: USD 309.99

Covers up to 70 properties. Property Management adds USD 99.99 a month. QuickBooks adds USD 80.00 a month. Provider and booking-site fees cost extra.

Unlimited: USD 349.99

No property limit. Property Management adds USD 104.99 a month. QuickBooks adds USD 90.00 a month. Provider and booking-site fees cost extra.

Limits and requirements
  • Lite does not include the public developer API. Approved partner connections are separate.
  • Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.
  • Booking.com needs the right XML rate setup. Other rate types can stay open for bookings without appearing in iGMS. Calendar feeds share fewer details and update from time to time.
  • You need approval and the user’s permission to access data through the API. Methods for changing direct bookings do not prove you can change every booking from other sites.
  • The built-in ID check collects guest ID photos for the host to review. Automatic checks of the documents are not confirmed.
  • The guides describe linked locks and code fields in messages. Check whether it creates a new code for each guest and when codes turn on and off.
  • Lodgix charges 0.5% of Airbnb and Vrbo nightly rates, and 2% of Booking.com nightly rates. Booking-site and payment fees are separate.
  • Issue the refund through your payment service. Lodgix only records it.
  • AI Assistant automatic replies are in beta. You must turn them on. They start with Staylio, but you can extend them to booking-site and email chats. The text about reviewing drafts describes a separate way to reply.
  • Check imported bookings and iCal calendars for errors. Past Vrbo bookings do not import on their own.
Review sources
TrustpilotTrustScore 4.6 / 5 · 2,049 reviews
G2Rating 4.6 / 5 · 136 reviews
CapterraRating 4.6 / 5 · 306 reviews
TrustpilotTrustScore 4.6 / 5 · 144 reviews
G2Rating 4.7 / 5 · 45 reviews
GetAppRating 4.6 / 5 · 306 reviews
Software AdviceRating 4.6 / 5 · 306 reviews
CapterraRating 4.8 / 5 · 171 reviews
G2Rating 2.2 / 5 · 3 reviews
GetAppRating 4.8 / 5 · 171 reviews
01 / Plans & requirements
Plan options

Plans offered for this rental software. Optional modules are separate from plan levels.

Available

Guesty Lite

Plan: Lite

With conditions

FLEX, PRO and PRO+

Plan: FLEX / PRO / PRO+

  • AI Upsells is marked coming soon.
Available

Standard plans for 7, 12, 20, 30, 40, 50, 60 or 70 properties; Unlimited

Details: All plans based on property count

Property limits

Listing or property limits for each plan. A target customer range does not confirm a strict limit.

Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.

  • We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.

We could not confirm a firm maximum property count. Yearly prepayment normally covers up to nine committed properties. From ten, a yearly commitment applies. The guides describe an exception for a prepayment upgrade.

  • We could not confirm a maximum number of properties. Pricing has options for 1–20 properties and for more than 20. Yearly plans for up to 9 committed properties normally require payment in advance. Larger groups have different terms.
Available

Plans cap at 7 / 12 / 20 / 30 / 40 / 50 / 60 / 70; Unlimited has no property cap

Plans cover 7, 12, 20, 30, 40, 50, 60 or 70 properties. Unlimited has no cap. We could not confirm a minimum property count.

Details: All plans based on property count

How you are charged

How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.

With conditions

Pay per listing, monthly or yearly. Optimizer adds a booking fee.

Plan: Lite

  • Listed rates are starting prices. Ask for your account’s total.
With conditions

Pay per active property or per booked night.

FLEX
$1 per booked night, with a $20 minimum per active property.
PRO and PRO+
Prices depend on your property count. You may need to pay for at least one property.
Contract
The billing terms and FAQ differ on payment timing and yearly cancellations. Check your contract.

Plan: FLEX / PRO / PRO+

Available

Pay a monthly account fee based on how many properties the plan covers.

Details: All property-count plans

Booking fees

Fixed or percentage fees on bookings. Check which transactions they apply to.

With conditions

Lite Optimizer adds 1% per booking.

Plan: Lite

  • This fee applies to Lite Optimizer. It is not confirmed for every Lite option.
With conditions

FLEX charges by booked night

Plan: FLEX

  • FLEX lists a 0% booking fee but charges $1 per booked night. The minimum is $20 per active property. Booking sites and payment services charge their own fees.
With conditions

Lodgix charges 0.5% for Airbnb or Vrbo bookings and 2% for Booking.com, based on nightly rates.

Details: All plans based on property count

  • Booking sites charge their own fees. Editing a booking does not change the Lodgix fee on the first invoice.
Paid add-ons

Features or services that cost extra beyond your plan.

With conditions

PriceOptimizer, LocksManager and Damage Protection add-ons

Plan: Lite

  • Ask about add-on prices and fees for each transaction.
With conditions

Some website, support and partner tools cost extra.

Details: Plan-specific optional services

  • The table lists extra fees for white label or a custom domain. PRO tools for support and productivity and damage protection options also cost extra. Partner plans may add fees. Check prices for your account.
With conditions

Property Management and QuickBooks Sync cost extra.

Details: Paid add-ons

  • Add-on prices rise with your property-count plan. Outside services can charge extra too.
Trial

Trial length and rules. A demo is different from a free trial.

Available

14-day free trial; no credit card or commitment

Plan: Lite

With conditions

14-day free trial for new users.

Details: New registered users

  • You need a valid card to keep using a paid plan. Confirming your subscription starts billing.
Available

30-day trial; no credit card requested

Details: Every plan

Setup fees

One-time setup fees. A missing price does not mean setup is free.

We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.

With conditions

No required setup fee is advertised.

Plan: FLEX / PRO / PRO+

  • A free setup session is offered for 10 or more properties. PRO and PRO+ list guided setup. Custom help and partner services may cost extra.
Available

No setup fees; setup and training included

Details: Every plan

02 / Channels & sync
Airbnb connection

How to connect Airbnb, and which accounts and listings qualify.

With conditions

Connect to Airbnb.

Plan: Lite

With conditions

Connect to Airbnb.

Plan: FLEX / PRO / PRO+

  • Your listings must meet Airbnb’s rules. For co-hosted listings, the main host must connect. Then use iGMS to change prices and open dates.
With conditions

Connect Airbnb listings and bookings directly.

Details: All plans based on property count

  • Verify your phone with Airbnb. Turn off Airbnb Smart Pricing to use Lodgix price updates. Lodgix charges 0.5% commission.
Vrbo connection

How to connect Vrbo, and which accounts and listings qualify.

With conditions

Connect to Vrbo.

Plan: Lite

With conditions

Connect to Vrbo.

Plan: FLEX / PRO / PRO+

  • Group the correct listings to sync them as one property. Some functions vary between Vrbo connection types. Reviews require the new type.
With conditions

Connect single-unit Vrbo listings and guest payments.

Details: All plans based on property count

  • You need a supported payment service. Add existing bookings before connecting. Lodgix charges 0.5% commission.
Booking.com connection

How to connect Booking.com and which accounts and listings qualify.

With conditions

Connect to Booking.com.

Plan: Lite

With conditions

Connect to Booking.com.

Setup
Set up existing open dates and prices again.
Limits
Only XML rates sync. Other rates can still be booked, but iGMS cannot see them. Bookings that ended before you connected cannot be fetched.

Plan: FLEX / PRO / PRO+

With conditions

Connect Booking.com through Channex.io.

Details: All plans based on property count

  • You need an existing Booking.com listing and Lodgix approval to publish. Match property, room and rate IDs. Lodgix charges 2% commission.
iCal import

Import calendars from other tools. Check which details arrive and how updates work.

With conditions

Import outside calendars as date blocks.

Check plan: Lite includes iCal; confirm this import tool.

  • Up to 10 calendar feeds per listing.
  • Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.
With conditions

Import bookings from outside calendars.

Plan: FLEX / PRO / PRO+

  • Data syncs each hour. You can also refresh it by hand. Google events must start with Reserved or Reservation to block dates. iCal shares limited fields. It does not fully sync rates or messages.
With conditions

Import blocked dates from outside calendars about every 30 minutes.

Details: All plans based on property count

  • This shares open and blocked dates only. It cannot replace a Lodgix invoice for the same dates. Repeated errors can turn off the calendar link.
iCal export

Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.

With conditions

Share current and future bookings and blocked dates.

Check plan: Lite includes iCal; confirm calendar export.

With conditions

Share separate booking and cleaning calendars.

Plan: FLEX / PRO / PRO+

  • Each property has its own feeds. The app reading the feed controls how often it checks for changes. Reset the token to stop an old link from working.
With conditions

Share each property’s open and blocked dates. You can leave out names.

Details: All plans based on property count

  • This does not share full booking records. Making a new calendar link stops the old link working.
Rate sync

Send rates to linked booking sites. Check which sites are supported and any limits.

With conditions

Share prices with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

Share prices and minimum stays with directly linked sites.

Plan: FLEX / PRO / PRO+

  • Set prices for a group of listings or one site. Check Booking.com XML rates and any site markups. iCal does not share full pricing.
With conditions

Send nightly prices and rules to linked booking sites.

Details: All plans based on property count

  • You need a supported connection. Each booking site has its own limits for prices and discounts.
Availability sync

Send open and blocked dates to booking sites. Check how it works and any limits.

With conditions

Share open and blocked dates with linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

Share open and blocked dates across linked sites.

Plan: FLEX / PRO / PRO+

  • New bookings and manual bookings block grouped channels. Remove extra Airbnb/Vrbo/Booking.com iCal links for the same bookings to avoid double blocks. External iCal updates can lag.
With conditions

Share open and blocked dates through a direct connection or iCal.

Details: All plans based on property count

  • iCal shares dates only and refreshes from time to time. Direct API connections share more details.
Reservation sync

Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.

With conditions

Sync bookings from linked sites.

Plan: Lite

  • Supports Airbnb, Vrbo and Booking.com.
With conditions

See bookings from linked sites together.

Plan: FLEX / PRO / PRO+

  • Airbnb, Vrbo and Booking.com connect directly. Other sites use iCal, with fewer details and slower updates. Reports still use individual listings.
With conditions

Import booking-site reservations and supported Booking.com date changes.

Details: All plans based on property count

  • Resolve Booking.com date conflicts yourself. Enter payment records yourself when Booking.com collects the money.
Channel message sync

Send and receive guest messages through booking-site connections. Check which sites are supported.

With conditions

Airbnb, Vrbo and Booking.com message threads

Plan: Lite

  • Email, text and WhatsApp may need extra accounts or fees. Check each service.
With conditions

Read Airbnb, Booking.com, Vrbo and direct guest messages.

Plan: FLEX / PRO / PRO+

  • Group listings with direct connections. You can use different saved messages for each site. We do not know if iCal connections can share messages.
With conditions

Airbnb, Vrbo and Booking.com guest conversations

Details: All plans based on property count

  • Connect each booking site. Turn on Fetch Inquiries for Airbnb.
Sync limitations

Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.

With conditions

iCal updates usually arrive within one hour.

Check plan: Lite includes iCal; confirm these limits.

  • Use either iCal or a direct link for the same calendar. Using both can duplicate dates.
  • Imported entries block dates. You cannot edit them as guest bookings.
With conditions

Some dates and prices cannot sync.

Plan: FLEX / PRO / PRO+

  • Manual Airbnb blocks do not import. iGMS cannot see Booking.com rates outside XML. iCal refreshes hourly. Duplicate feeds can block dates twice.
With conditions

Update limits depend on the booking site. iCal cannot replace invoices.

Details: All plans based on property count

  • Airbnb last-minute discounts cover up to 28 days. Percentage discounts round down to whole numbers. Vrbo does not import past bookings.
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

See your listings in one calendar.

Plan: Lite

With conditions

See your properties in one calendar.

Plan: FLEX / PRO / PRO+

  • Group the listings for each property to see its bookings together. Check that each group is correct.
Available

See properties in Calendar Tape, with a cleaning view on mobile.

Details: All plans based on property count

Manual bookings

Enter bookings by hand as well as importing them from booking sites.

Available

Add bookings yourself.

Plan: Lite

With conditions

Create bookings in the booking calendar

Plan: PRO / PRO+

  • Manual bookings block dates, support email messages and create cleaning tasks. Reports do not include their payout. Make changes in the Booking Calendar.
Available

Create a reservation from Calendar Tape or Create Reservation

Details: All plans based on property count

Booking changes

Edit booking fields and check whether changes reach linked booking sites.

With conditions

Change stay times, booking status and guest counts.

Plan: Lite

  • Ask which date changes are allowed and which updates reach the booking site.
With conditions

Edit manual booking details

Plan: PRO / PRO+

  • Use the Booking Calendar to edit the booking. We do not know which changes you can make to bookings from other sites.
With conditions

Change stay dates or the property, then remake the invoice.

Details: All plans based on property count

  • Remaking the invoice keeps payments. It removes price, fee and deposit changes made by hand. Follow each booking site’s rules when changing its bookings.
Booking cancellation

Cancel bookings, with each booking site’s rules and refund limits.

With conditions

Cancel bookings through quick actions.

Plan: Lite

  • Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.
With conditions

Delete a manual booking and reopen its dates.

Plan: PRO / PRO+

  • Use Delete Booking. For bookings from other sites, that site’s cancellation rules and penalties apply.
With conditions

Cancel an invoice and record a refund or guest credit.

Details: All plans based on property count

  • Send the actual refund through your payment service. Vrbo treats a Lodgix cancellation as made by the host. Cancel Booking.com reservations on Booking.com.
Calendar blocking

Block dates without making a paid guest booking.

With conditions

Block dates for maintenance or preparation.

Check plan: Lite includes Multi-Calendar; confirm date blocking.

With conditions

Block dates across linked booking sites.

Plan: FLEX / PRO / PRO+

  • Block dates in iGMS. Dates blocked by hand in Airbnb do not copy back to iGMS, so other sites may stay open.
Available

Block dates without a guest reservation

Details: All plans based on property count

Booking import

Move or import existing bookings. Check which sources and file formats are supported.

Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.

With conditions

Import connected-channel bookings and iCal blocks

Plan: FLEX / PRO / PRO+

  • Linked booking sites add bookings. iCal adds date blocks with fewer details. We do not know if you can import bookings from a CSV file.
With conditions

Import Airbnb bookings or turn outside-calendar blocks into bookings.

Details: All plans based on property count

  • Imported invoices use Lodgix prices and fees. They may not match what the guest paid, so check them. Past Vrbo bookings are not imported.
Guest records

Save and view guest or contact history. This does not confirm a full customer-management system.

Available

Save guest contact details and preferences.

Plan: Lite

With conditions

Collect details about guests and their travel companions.

Plan: PRO / PRO+

  • Use check-in forms for direct bookings. We do not know if there is a full guest database or if all guest history can be imported.
Available

Save guest profiles and private notes. Mark VIPs, block guests or merge duplicate records.

Details: All plans based on property count

Booking export

Export booking records. Check which file formats are supported.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
With conditions

Download bookings as a CSV file.

Plan: FLEX / PRO / PRO+

  • Reservations Report exports past, current and future booking data. A booking across two months can appear in both monthly reports. Remove duplicate rows before adding up the counts.
With conditions

Download bookings as an Excel (.xlsx) file with Reservation Data Dump.

Details: All plans based on property count

  • Choose dates and properties. Its checkout-date rules differ from Income Detail reports, which split stays across periods.
04 / Rates & booking rules
Seasonal rates

Set prices for dates or seasons in your rental software.

With conditions

Use PriceOptimizer for seasonal and holiday prices.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • Overlapping seasonal rules can combine and change the final price.
With conditions

Set prices for selected dates.

Plan: FLEX / PRO / PRO+

  • Change daily prices in the monthly or yearly calendar. We do not know if you can save named seasons and reuse their rules.
With conditions

Set seasonal prices with reusable templates.

Details: All plans based on property count

  • You can have up to 20 templates. Sync properties to apply template changes. One date period cannot cross the end of a year.
Minimum stays

Set minimum stays. Check limits for each date and booking site.

With conditions

Set default minimum stays for linked sites.

Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls.

  • Calendar changes and pricing tools can override defaults.
  • For Expedia, change minimum stays in the calendar, not the property defaults.
With conditions

Set minimum stays in the property calendar

Plan: FLEX / PRO / PRO+

  • Set rules for a property’s grouped listings or for one linked site. Each site’s limits still apply.
With conditions

Set minimum stays for each rate period. The arrival-day rule covers the whole stay.

Details: All plans based on property count

  • An outside pricing service can replace prices and stay rules.
Gap night rules

Adjust rules for unbooked nights between stays.

With conditions

Use PriceOptimizer to allow shorter stays in booking gaps.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra. Turn it on for the listing and apply its advice.
  • Gap advice looks at the next 90 days.
With conditions

Allow shorter stays to fill gaps between bookings.

Details: PRO+; connected Airbnb listing

  • PRO+ Revenue Management can change minimum stays in gaps or at their ends. You need a connected Airbnb listing. The tool must be offered in your market. The US is listed.
With conditions

Allow or block shorter gaps between bookings, with a minimum stay you choose.

Details: All plans based on property count

  • Open Property Rule Settings. If a gap is too short, choose whether the minimum stay still applies.
Length of stay discounts

Give discounts based on how long guests stay.

With conditions

Offer weekly and monthly discounts on Airbnb, direct and manual bookings.

Plan: Lite

  • Discounts do not sync to Booking.com or Vrbo.
  • Airbnb promotions take priority and do not combine with these discounts.
  • The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.
With conditions

Weekly and monthly Airbnb discounts

Details: Airbnb channel; PRO / PRO+ for direct-booking discounts

  • Edit discounts in the Airbnb listing editor if your chosen sync type allows it. The pricing table also lists direct-booking discounts for length of stay on PRO/PRO+.
With conditions

Offer fixed-amount or percentage discounts for longer stays.

Details: All plans based on property count

  • Booking-site support varies. Set up how weekly and monthly prices work together. Airbnb handles percentage rounding differently.
Last minute discounts

Give discounts based on how soon guests arrive.

With conditions

Use PriceOptimizer to discount stays closer to arrival.

Details: Lite + PriceOptimizer

  • PriceOptimizer costs extra.
  • The discount is applied after the base price and other price changes.
With conditions

Offer last-minute discounts through Dynamic Pricing.

Details: PRO+; connected Airbnb listing

  • PRO+ guide currently fixes the discount at 15%. The strategy starts discounts within 21, 14 or 7 days. You need an Airbnb connection. Channel promotions can apply on top.
With conditions

Automatically discount stays arriving within your chosen number of days.

Details: All plans based on property count

  • Calculations differ by booking site. Airbnb allows up to 28 days.
Dynamic pricing

Built-in tools that set prices and connections to outside pricing tools are separate features.

With conditions

Use Guesty PriceOptimizer to adjust nightly prices.

Details: Lite + PriceOptimizer add-on

  • PriceOptimizer costs extra. Fees depend on your package.
With conditions

Built-in tools adjust nightly prices.

Details: PRO+; connected Airbnb listing

  • Prices update every 24 hours based on market demand. Set price limits, seasonal and weekend rules, and minimum stays. You need an Airbnb listing. The US is supported; guides disagree about some other countries. Fees and taxes do not change.
With conditions

Use PriceLabs or Beyond to adjust nightly prices.

Details: All plans based on property count

  • You need the outside service. Imported prices cannot be edited in the connected price view. Set website weekly and monthly prices separately.
  • We could not confirm a built-in market-based pricing tool.
Pricing connections

Connections to nightly-pricing tools and what they require.

With conditions

Connect PriceLabs to change prices and stay rules.

Details: Lite / partner PriceLabs

  • You need a PriceLabs account and connection token.
  • PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.
With conditions

PriceLabs, Beyond, Wheelhouse and DPGO

Plan: FLEX / PRO / PRO+

  • You need a separate provider account and its approval. Give PriceLabs the right property location. Turn on access for each property. Its guide says it syncs on its own every four hours.
With conditions

PriceLabs and Beyond

Details: All plans based on property count

  • You need an account and API key from the pricing service. Choose your properties to share nightly prices and minimum stays.
05 / Guest messaging & AI
Unified inbox

See guest message threads from supported booking sites in one view.

Available

Read guest messages in one inbox.

Plan: Lite

With conditions

Read Airbnb, Booking.com, Vrbo and direct messages in one inbox.

Plan: FLEX / PRO / PRO+

  • iCal connections do not provide the same guest messaging tools.
With conditions

Read guest questions and booking messages in one inbox.

Details: All plans based on property count

  • Connect a supported booking site or message source. Inbox permissions vary by source.
Scheduled messages

Schedule messages before or after booking dates and times.

With conditions

Schedule messages around booking, arrival or departure.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
With conditions

Messages scheduled around arrival and departure

Plan: FLEX / PRO / PRO+

  • Property time zone controls timing. A trigger three days before arrival runs exactly then. Late bookings need the separate last-minute option.
With conditions

Schedule messages around arrival, departure and other dates.

Details: All plans based on property count

  • Turn on each message rule. Set the late-booking option to handle bookings made after a message’s scheduled time.
  • Rules use the first property by default. Change the setting if you need more.
Event triggers

Send messages when listed booking events happen.

With conditions

Send messages when bookings are confirmed or guests arrive or leave.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
With conditions

Send messages when guests inquire, book, change or cancel.

Plan: FLEX / PRO / PRO+

  • Saved messages also support arrival and departure. Check the properties and timing before turning them on.
With conditions

Send email, app alerts or texts when invoice events or status changes happen.

Details: All plans based on property count

  • Turn on the rule and choose recipients. Texts need a connected SMS service and phone number.
Conditional messages

Rules that send or skip messages based on booking details.

With conditions

Choose when to send messages using booking and message rules.

Plan: Lite

  • Send through booking sites, email or text. For email or text, you need the guest’s correct contact details.
  • The inbox does not show cleaner messages or replies from people who are not guests.
  • For existing bookings, a new message rule runs only for events that have not happened yet.
With conditions

Send messages based on stay length and back-to-back bookings.

Plan: FLEX / PRO / PRO+

  • Set minimum and maximum stay lengths. Skip repeat check-in messages for back-to-back bookings. You can turn off automation for one guest or one property.
With conditions

Choose which booking sites and properties a message rule covers.

Details: All plans based on property count

  • Event rules have extra conditions. Set date and repeating conditions within the date event.
Message templates

Reuse message templates and fill them with supported guest or booking details.

Available

Saved replies

Plan: Lite

With conditions

Reuse saved guest messages.

Plan: FLEX / PRO / PRO+

  • Set messages for each property. JPG, PNG and GIF images can be up to 25MB. Share PDFs as links; attachments are not confirmed.
Available

Save replies and use fields that fill in guest or booking details.

Details: All plans based on property count

AI suggested replies

AI writes a draft. A person checks or sends it.

With conditions

ReplyAI writes drafts you can edit and send.

Plan: Lite

  • Turn on ReplyAI before use.
  • Ask Guesty about AI fees and message limits.
With conditions

AI Assistant writes drafts for you to review and send.

Check plan: PRO / PRO+; FLEX is unclear

  • The pricing table lists PRO and PRO+. The FLEX card also lists AI replies. Ask whether FLEX includes them.
With conditions

AI writes reply drafts for you to review.

Details: All plans based on property count

  • The automatic AI Assistant is a separate option you must turn on.
AI automatic replies

AI sends guest replies without a person approving each one. Check the limits.

With conditions

AutoReply can send replies for you.

Plan: Lite

  • Turn on the agent and choose which types of messages it can answer.
  • The AI gives each answer a score. You set the score needed to send a reply.
  • You review replies below that score.
  • Ask Guesty about AI fees and message limits.
With conditions

AI Agent can send replies for you.

Plan: PRO+

  • The account owner or admin chooses properties and booking stages. Send at once or after a delay. Answers to inquiries do not accept bookings. Add knowledge as text; the Agent cannot read linked pages or uploaded files.
With conditions

AI Assistant can answer basic guest questions for you.

Details: All plans based on property count

  • This is a beta feature. It uses Staylio by default. The all-source option adds Airbnb, Vrbo, Booking.com and email.
  • It replies only if a person has not replied recently. It skips questions it cannot answer.
Approval before AI sends

Controls for a person to check an AI reply before it is sent.

With conditions

You review the ReplyAI draft, then click Send.

Plan: Lite

  • AutoReply is a separate way to send replies for you.
With conditions

Review drafts or let AI send replies.

Draft replies
AI Assistant needs you to click Send. Listed on PRO and PRO+.
Automatic replies
AI Agent on PRO+ can send at once or after a delay. During the delay, you can edit the reply or cancel it by replying yourself. It does not wait for approval.
With conditions

Review reply drafts, or turn off the automatic assistant.

Details: All plans based on property count

  • Automatic Assistant is a separate beta option. You must turn it on. Its replies do not all need your approval.
Translations

Check automatic message translation. Templates written in several languages are a different feature.

With conditions

Translate the latest guest message into your display language.

Check plan: Lite includes ReplyAI; confirm translation.

  • Works on current and future guest messages. Very short messages or messages you have answered may not translate.
With conditions

Automatic message translation is listed.

Check plan: PRO+ is listed, but plan details conflict.

  • The PRO+ card includes it. The comparison table says all plans can request it. Older guides describe saved messages in different languages or a browser extension. Ask how it works now.

We could not confirm translation of messages you receive or send.

SMS messages

Text guests by SMS. Check supported countries, phone numbers and fees.

With conditions

Send and receive guest texts in the inbox.

Details: Check which plan includes this.

  • Save a valid guest phone number. Guests in the US and Canada see a US sender number.
  • The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off.
  • Message logs last 14 days. Ask about text-message fees and which plan includes them.

We could not confirm built-in texts to guests, supported countries, sending numbers or fees. Text alerts to cleaners are a separate feature.

With conditions

Text guests through Twilio, or use a shared number for outgoing texts.

Details: All plans based on property count

  • To use your own number, set up and verify a Twilio account and number. Twilio fees apply.
  • Incoming texts need an existing thread and a recent booking to match the guest. The shared number only sends texts.
Email messages

Email guests. Check sender and booking-site limits.

With conditions

Email the guest’s main personal or booking-site address.

Check plan: Lite includes the inbox; confirm email sending.

  • A booking-site address sends through that site. A personal address sends to the guest’s email.
With conditions

Email guests who booked directly.

Plan: PRO / PRO+

  • A guest email on the reservation creates an inbox thread. The host name is used as sender and messages use the account’s email.
With conditions

Email guests with the Lodgix sender or your own email domain.

Details: All plans based on property count

  • The default uses Lodgix to send and your address for replies. To use your domain as sender, set up SPF records or custom SMTP.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

With conditions

Build a website for booking requests or instant bookings.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
With conditions

Build a direct-booking website from templates.

Plan: PRO / PRO+

  • Use a desktop to create the site. Premium templates need payment details. Your own web address or white label can cost extra. Set up listings, payments and the address before taking bookings.
With conditions

Customize hosted booking pages. A full website-building service is separate.

Details: All plans based on property count

  • You can change the logo, styles and layout. WordPress websites and paid development are separate services.
Booking widget

Add a booking engine to a website hosted elsewhere.

With conditions

Show the booking website inside your own website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
  • External site must support embedding
With conditions

Add a booking form or WordPress plugin to your website.

Plan: PRO / PRO+

  • Set up a direct-booking channel, prices and open dates. Add a booking widget for each property. Connect Stripe to collect online payments.
With conditions

Put booking calendars for one or more properties on your website.

Details: All plans based on property count

  • You need your own hosted website. Use the WordPress plugin or calendar embed.
Custom domain

Use your own domain for the provider’s direct-booking website.

With conditions

Use your own web address for the booking website.

Plan: Lite

  • You need a paid Lite plan and payment details. The website is locked during the trial.
  • Connect Airbnb and import listings before setup
  • To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.
With conditions

Use your own web address.

Details: PRO / PRO+; additional fee

  • A free iGMS web address is available. Using your own address needs DNS setup. PRO and PRO+ charge extra for a custom address or white label.

You can use your own web address for a separate website. We could not confirm this for Lodgix-hosted booking pages.

Payment processors

Payment services, with country and plan requirements.

Available

Stripe

Plan: Lite

With conditions

Stripe for supported booking payments

Plan: PRO / PRO+

  • Connect a Stripe account to take online payments for Booking.com and direct or manual bookings. Billing controlled by a channel works differently. Payment processing costs extra.
With conditions

Stripe and Authorize.net

Details: All plans based on property count

  • You need a supported payment-service account. Its fees are separate.
Payment schedules

Schedule booking payments or installments. Check which booking types are supported.

With conditions

Collect 100% of payment when a booking is confirmed.

Plan: Lite

  • You cannot turn this off or change the schedule.
  • Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.

We do not know if payments can be split into automatic installments or retried after a failed charge. Invoices can show a partial payment.

With conditions

Set a first payment and remaining balance. You can turn on automatic card payments.

Details: All plans based on property count

  • You collect payments yourself by default. To collect them automatically, turn that option on. Choose when to skip it and what to do if payment fails.
  • You need a supported payment service and a saved payment method.
Security deposits

Collect or hold refundable deposits. Damage insurance and protection are separate features.

With conditions

Add, charge or release a card deposit hold by hand.

Plan: Lite

  • You need a valid guest card. Ask for card details separately if the booking site collects payment.
  • Holds last 7 days, or 5 days for Visa.
With conditions

Charge or hold a refundable deposit

Booking sites
Works for Vrbo, Booking.com and direct bookings. Booking.com allows a charge, not a hold.
Timing
Vrbo returns unclaimed deposits after 14 days. Stripe holds expire after 7 days and renew automatically. Guests may briefly see two holds.

Plan: PRO / PRO+

With conditions

Collect a refundable deposit or hold money on a card.

Details: All plans based on property count

  • Choose the deposit type and timing. Card holds often last 7 days. They may end before the guest leaves. A damage waiver is different.
Refunds

Issue refunds through supported payment steps. Check whether fees are refunded too.

With conditions

Refund guests from the booking payment screen.

Plan: Lite

  • Ask which payment services and booking sites support refunds.
With conditions

Record a refund and complete it in Stripe

Plan: PRO / PRO+

  • For Booking.com and manual/direct billing, a refund entry in iGMS does not send money back. The host must also complete the online refund in Stripe.
With conditions

Send refunds through the payment service, then record them in Lodgix.

Details: All plans based on property count

  • Sign in to the payment service to send the refund. Lodgix keeps the record.
Rental agreements

Create, send or sign guest agreements. Check whether electronic signatures are supported.

With conditions

Let guests sign agreements online.

Plan: Lite

  • Set up the Guest App first.
With conditions

Rental agreement in the check-in form

Plan: PRO / PRO+

  • Direct-booking forms support short- and long-stay agreements. The guide covers fewer than 28 nights and more than 28. Ask what happens at exactly 28 nights and how signing is recorded.
With conditions

Make guest agreements that can be signed online.

Details: All plans based on property count

  • You can require signing during direct checkout. Guests from booking sites get a request after booking or access through Staylio.
Guest verification

Checks of guest identity or bookings. These do not guarantee you meet legal rules.

Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.

With conditions

Request guest ID photos

Plan: PRO / PRO+

  • PRO/PRO+ forms on direct booking sites collect photos of ID cards. The host can review these photos. We do not know if the tool checks that an ID is real. We also could not confirm checks of faces or other physical traits.
With conditions

Use Guest Verify for photo-ID and selfie checks.

Details: All plans based on property count

  • Turn on Guest Verify and accept its terms. A 2023 guide lists $1 per attempt, including failed checks and retries. Check the current fee.
Direct booking fees

Fees for direct bookings. Check payment-processing fees and paid protection too.

With conditions

Guesty gateway fees are extra to payment-service fees.

Plan: Lite

  • Ask for the fee amount.
  • Stripe collects the Guesty fee for each transaction and the first failed attempt.
  • Lite Optimizer’s percentage fee is separate.

We could not confirm all direct-booking fees for each plan. FLEX lists a 0% booking fee. Full direct-booking tools are listed on PRO and PRO+.

With conditions

Lodgix charges no commission on bookings from your own website.

Details: All plans based on property count

  • Plan fees, payment fees, paid add-ons and outside services still cost money.
07 / Cleaning & operations
Automatic tasks

Creates tasks automatically from bookings or events linked to a booking.

With conditions

Create repeat tasks for check-in, check-out or new bookings.

Check plan: Lite includes Task Management; confirm this task.

With conditions

Checkout cleaning tasks created automatically

Plan: FLEX / PRO / PRO+

  • Cleaners can be assigned by hand or automatically. Set up at least one cleaner per property. Priority and which cleaners are free decide who gets the task. If no cleaner is free, the task stays unassigned. This needs Admin, Head of Cleaners or Task Management permission.
  • Approved bookings create a cleaning task for checkout, based on property settings. Manual and iCal bookings can create tasks too. This automates cleaning tasks. It does not automatically assign a handyman.
With conditions

Assign cleaners by default and create repeating work orders.

Details: All plans based on property count

  • Choose the default cleaner for each property. Apply it to existing or new bookings. Repeating work orders create future tasks.
Cleaner access

Give cleaners access to tasks or calendars without extra management tools they do not need.

With conditions

Cleaners see assigned tasks and related booking and property details.

Plan: Lite

  • Cleaners cannot see billing or settings. Their permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
With conditions

Invite cleaners to see their tasks.

Plan: FLEX / PRO / PRO+

  • Task states include assigned, accepted, completed and rejected. Cleaners update the status. Head cleaners, managers and admins can assign tasks and change their settings. A rejected task needs a reason.
  • A manager must allow calendar access. Each account can join only one team. Cleaners on several teams need a separate account and email for each.
With conditions

Cleaners use the Admin app for their assigned tasks.

Details: All plans based on property count

  • Set the Cleaning Staff role and allowed properties. Each cleaner sees their own cleaning work.
Task checklists

Reuse task lists and mark jobs done.

With conditions

Use task checklists and see when they were completed.

Check plan: Lite includes Task Management; confirm this tool.

With conditions

Basic cleaning checklist

Plan: FLEX / PRO / PRO+

  • Cleaners check off steps and mark the job done. Ask about more detailed checklists and proof of work.
With conditions

Make cleaning checklists with required and optional steps.

Details: All plans based on property count

  • Attach the checklist to the cleaning job. Required steps must be done before the job can be finished.
Photo requirements

Ask for or require photos of finished work.

With conditions

Ask for before-and-after photos in task comments.

Check plan: Lite includes Tasks and the app; confirm photo requests.

  • We do not know if photo uploads can be required.
  • Only users with the right role can create tasks.

The guides cover cleaning steps and checklists. We could not confirm if the built-in cleaning tools ask for or require completion photos.

Details: FLEX / PRO / PRO+

With conditions

Require photos for checklist steps.

Details: All plans based on property count

  • Mark the step as required. Photos for reporting damage are a separate process.
Task notifications

Send notices when tasks are assigned, changed or completed.

With conditions

Send alerts for tasks you create and assign.

Check plan: Lite includes Task Management; confirm task alerts.

  • Ask how alerts are delivered.
With conditions

Send cleaners text, email and app alerts.

Plan: FLEX / PRO / PRO+

  • Cleaners get task details and a reminder the evening before. The guide says cleaning text alerts are free. Guest text messages are a separate question.
With conditions

Send an app alert when a housekeeper gets an assignment.

Details: All plans based on property count

  • The housekeeper needs the Admin app with device alerts turned on.
Maintenance tasks

Record maintenance jobs or assign them to someone. General reminders are a separate feature.

With conditions

Set repeat maintenance and inspection tasks.

Check plan: Lite includes Task Management; confirm this task.

With conditions

Create handyman tasks yourself.

Plan: FLEX / PRO / PRO+

  • Automatic assignment applies to repeat cleaning tasks, not handyman tasks.
With conditions

Assign repair jobs to staff or outside workers and track completion.

Details: All plans based on property count

  • Charging costs to owners and creating statements need the Property Management add-on.
Cleaning connections

Connections to outside cleaning services, with their setup requirements.

With conditions

Send bookings to Turno to schedule cleaners.

Details: Lite + Turno

  • You need a Turno account and token. Link each property. Turno fees may apply.
With conditions

Turno cleaning connection

Plan: FLEX / PRO / PRO+

  • You need your own working Turno account. Approve access and link listings. Set up your cleaners. Unlinking normally deletes cleaning tasks. The guide offers a setting to keep tasks if a booking is canceled after check-in.

Lodgix has built-in cleaning tools. We could not confirm a connection to an outside turnover service.

08 / Check-in & smart access
Checkin instructions

Send check-in details to guests at supported stages of a booking.

Available

Show arrival details in the web guest app.

Plan: Lite

With conditions

Schedule messages with check-in details.

Plan: FLEX / PRO / PRO+

  • Use Before Check-In or On Check-in Day templates. Property time zone applies. Enable last-minute booking handling if late bookings should receive instructions.
With conditions

Share arrival details through Staylio and scheduled messages.

Details: All plans based on property count

  • Fill in the property details and turn on scheduled messages. Guests need Staylio access to view the app.
Guest portal

A booking page or portal for guests. Check what guests can do there.

With conditions

Give guests a web app with booking details and pre-arrival forms.

Plan: Lite

  • Set up up to 50 Guest Apps.
  • Payment information, additional information and guidebooks are Pro-only.
  • Forms collect details. ID checks and payment processing are separate.
With conditions

Manage Your Stay reservation portal

Plan: PRO / PRO+

  • Website guests can pay, add guests or extend stays without host approval after payment. They cannot shorten stays or reduce guest count. Cancellation requires email/SMS verification. Only active eligible bookings are shown.
With conditions

Guests use Staylio for arrival and departure details, messages and agreements.

Details: All plans based on property count

  • Guests install the app. Set up its content and features in Lodgix.
Lock connections

Supported smart-lock platforms connect directly or through another service.

With conditions

LocksManager supports brands including Schlage, Nuki and TTLock.

Details: Lite + LocksManager

  • LocksManager costs extra. You need compatible locks and a working connection.
With conditions

Connect supported smart locks.

Plan: FLEX / PRO / PRO+

  • You need a compatible device, the provider’s login and a separate Smart Devices plan. Link each device to its property.
With conditions

RemoteLock, PointCentral, dormakaba / Kaba and eRentalLock

Details: All plans based on property count

  • You need supported hardware and a provider account. Kaba PM mode needs at least 10 locks.
Automatic lock codes

Creates lock codes automatically for each booking. Check the required hardware and services.

With conditions

Create a different door code for each booking.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.

We do not know if each booking gets a unique code made automatically. Linked locks can show codes on booking cards and in messages.

With conditions

Make a door code for each booking at the time you choose before arrival.

Details: All plans based on property count

  • Set up the lock-provider account and link the property to a supported lock. You can also make a code manually.
Code scheduling

Set codes to work only during the stated check-in and checkout times.

With conditions

Turn off door codes at the guest’s check-out time.

Details: Lite + LocksManager add-on

  • LocksManager costs extra. You need compatible locks and a working connection.

We do not know if codes switch on and off with the stay dates or adjust for early arrival.

With conditions

Choose when codes work around arrival and departure.

Details: All plans based on property count

  • PointCentral allows 0, 1 or 2 extra hours. Other services have different timing rules. Kaba uses preset profiles.
Code delivery

Send booking access codes to guests through supported channels.

With conditions

Send LocksManager door codes in automatic messages.

Check plan: Lite + LocksManager; confirm automatic code messages.

  • LocksManager costs extra. The code must exist before the message is sent.
  • Allow enough time after booking for the code to be created.
With conditions

Add door codes to saved guest messages.

Plan: FLEX / PRO / PRO+

  • Assign a compatible smart lock to the property. Add the code variable to messages. The code also appears on the booking card.
With conditions

Add codes to emails, documents and automatic messages, or show them in Staylio.

Details: All plans based on property count

  • Make the code first. Staylio needs a lock connection and a generated code to show its door card.
Access extra costs

Smart-access software or connections may cost extra. Hardware is a separate cost.

With conditions

LocksManager costs extra. Ask for its price.

Details: Lite + LocksManager

  • Buy the lock hardware separately.
With conditions

$5 per device per month for Smart Devices

Plan: FLEX / PRO / PRO+

  • You must accept the contract and use hardware that works with it. Vendor hardware and outside services may cost extra. Check the currency and tax terms.
With conditions

RemoteLock requires a paid provider plan

Details: All plans based on property count

  • Buy hardware and pay provider fees separately. We could not confirm the exact provider price.
09 / Reports & accounting
Booking reports

Reports about bookings. Check which measures they include.

With conditions

Filter confirmed bookings by date and listing.

Plan: Lite

With conditions

See booking status, stay details and payouts.

Plan: FLEX / PRO / PRO+

  • Filter by account, year, period, listing or owner. Bookings spanning months appear in each month that applies. Reports exclude iCal platforms.
Available

View sales and salesperson reports. Filter by date, property and invoice status.

Details: All plans based on property count

Occupancy reports

See how often your rentals are booked. Filter by date or property.

With conditions

See how often properties are booked, by date or property.

Plan: Lite

  • Use the desktop dashboard. This is not in the Lite phone app.
With conditions

Occupancy and performance dashboard

Plan: FLEX / PRO / PRO+

  • Occupancy is booked nights divided by available nights. Your role and assigned properties affect what you see in the dashboard. Check which source channels cover your properties.
With conditions

See how often properties are booked.

Details: All plans based on property count

  • We could not confirm the filters or exact calculation.
Revenue reports

Revenue reports and the measures they include. These are separate from financial accounting.

With conditions

See payouts, commission and income per available listing.

Plan: Lite

  • Includes canceled bookings.
  • Use the desktop dashboard. Its currency comes from the Airbnb account.
With conditions

See monthly income. PRO+ adds a cashflow report.

Plan: FLEX / PRO / PRO+

  • Monthly report supports property/account/time filters. Vrbo is listed as Nights Sold only. Do not treat its row as complete revenue. iCal platforms are excluded.
With conditions

View detailed income, monthly totals and comparisons.

Details: All plans based on property count

  • Income Detail splits stays across report dates. A canceled invoice can still show fees charged when a guest cancels.
Owner statements

Statements for property owners. Check which income and expenses they include.

Not supported

Not included on Lite

Plan: Lite

With conditions

Monthly property-owner statements

Owner access
One owner per property. Owners see statements only after they are final.
Finalizing
Finalize periods in date order. Booking totals keep the settings from their first statement. Ask who can finalize statements; the guide gives conflicting role details.

Plan: PRO+

With conditions

Make monthly or quarterly owner statements for income, costs and work orders.

Details: Property Management add-on

  • Publish each statement. Remake it after later booking changes.
Expense tracking

Record property or booking expenses in the software.

We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.

With conditions

Property expenses and adjustments

Plan: PRO+

  • PRO+ lets you record services, supplies and credits for statements. You cannot delete finalized expenses. To correct them, use credits or reopen periods. The history stays saved.
With conditions

Track costs and fees by property or booking.

Details: Property Management add-on

  • The paid add-on can include these costs in owner statements.
Accounting connections

Which accounting tools connect and what they can share.

We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.

We could not confirm a direct link to accounting software such as QuickBooks or Xero.

With conditions

Send guests, invoices and payments to QuickBooks Online.

Details: QuickBooks Sync add-on

  • You need the paid QuickBooks Sync add-on and a QuickBooks Online account.
Report exports

Download reports in the listed file types.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
With conditions

Download booking CSV files and monthly income PDFs.

Plan: FLEX / PRO / PRO+

  • You can print monthly income reports or save them as PDFs. We do not know if all other data and files can be exported.
Available

Download supported booking and cleaning reports as Excel or PDF files.

Details: All plans based on property count

10 / Team & owner access
Team users

Extra staff accounts, with any user or plan limits.

With conditions

Invite Admin and Cleaner users.

Plan: Lite

  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
  • Ask for the user limit.
With conditions

Invite staff and choose what they can access.

Plan: FLEX / PRO / PRO+

  • We could not confirm a user limit or a fee for each user. Extra tools for support staff are sold separately.
Available

Create separate logins with admin, front-desk or cleaning roles.

Details: All plans based on property count

User permissions

Choose what each person can see and do.

With conditions

Choose Admin or Cleaner. The roles have fixed access.

Plan: Lite

  • Admins have full access. Cleaner permissions cannot be changed.
  • Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.
With conditions

Choose a role and change what it can access.

Plan: FLEX / PRO / PRO+

  • Choose a main role. Change what it can access. Administrators always see all properties. Choose another role if you need to limit access.
Available

Group team members and choose what they can access.

Details: All plans based on property count

Choose which properties each person can access

Choose which properties a person can access.

We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.

With conditions

Choose which properties, groups, labels or accounts staff can see.

Plan: FLEX / PRO / PRO+

  • Administrators cannot be restricted. Owners use Access as Owner only; each property can have one assigned owner.
With conditions

Choose which properties Cleaning Staff can see.

Details: All plans based on property count

  • Without this restriction, cleaners can see all properties. We could not confirm the same property limits for other roles.
Owner portal

Let owners view property, booking or financial details.

Not supported

Not included on Lite

Plan: Lite

With conditions

Owner access to assigned properties

Plan: PRO / PRO+

  • PRO/PRO+ has an owner portal. Property owners get Access as Owner, not general label/account grants. PRO+ statements are view-only. They appear once final.
With conditions

Give owners access to calendars, statements and a dashboard you set up.

Details: Property Management add-on

  • Create an owner record and login. The manager chooses what the owner can see.
Mobile app

A mobile app. A website that fits a phone screen does not confirm an app.

Available

Use the phone app for bookings, messages and tasks.

Plan: Lite

With conditions

Use the iOS or Android app.

Plan: FLEX / PRO / PRO+

  • Cleaners can see tasks and get app alerts. We do not know if every desktop tool also works in the app.
Available

Use Lodgix Admin on iPhone or Android. Guests use the separate Staylio app.

Details: All plans based on property count

11 / Integrations & data access
Public API

An API for outside developers. API connections to booking sites alone do not confirm developer access.

Not supported

Not included on Lite

Plan: Lite

With conditions

Connect your own software through the API.

Details: PRO / PRO+; access on request

  • Register your app and get the user’s permission before connecting.
With conditions

Connect your own software with REST API v2.

Details: All plans; you need an API key with the right permissions.

  • Create an API key and give it the permissions it needs.
API access conditions

Who can use the developer API, including required plans, approval and access limits.

Not supported

Open API is not included on Lite.

Plan: Lite

  • Partner connections use separate tokens. They do not provide public developer access.
With conditions

Register your app and ask users for access.

Details: PRO / PRO+; access on request

  • Join the developer program first. Each user must approve what your app can do.
With conditions

Create and manage API keys in Account → API Keys.

Details: All plans; you need an API key with the right permissions.

  • You need a Lodgix account and permission for each action. Reading the public guide does not grant access to account data.
Webhooks

Sends notices about events to linked systems.

We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.

With conditions

Send alerts about bookings, calendars, guests, properties and messages.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Support handles signup. Calendar alerts are available on request. They need a 200 OK reply. Otherwise, retries wait longer each time. Signing with a shared secret is optional. You must set it up.
With conditions

Send message.received alerts to an HTTPS address you choose.

Details: All plans based on property count

  • Set up the address in the website. We could not confirm API tools to manage these alerts.
Zapier

A Zapier connection with stated events, actions or plan requirements.

Guesty has Zapier beta guides, but we do not know if Lite can use this connection.

We could not confirm a supported iGMS app for Zapier.

With conditions

Use the invite-only Lodgix app in Zapier, with six booking or inquiry triggers.

Details: All plans based on property count

  • You need a Zapier account and an invitation from inside Lodgix. The app is not listed in the public marketplace.
Data export

Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.

With conditions

Get a booking report by email as a CSV file.

Plan: Lite

  • Exports bookings only, with limited filters.
  • For a large export, you may need to narrow the results first.
With conditions

Reservation CSV and calendar/task feeds

Plan: FLEX / PRO / PRO+

  • You can export bookings to CSV. You can export booking and cleaning calendars through iCal. We could not confirm a full account export with guest attachments and all history.
With conditions

Download Reservation Data Dump as Excel (.xlsx), plus supported reports.

Details: All plans based on property count

  • Exports cover selected dates and properties, not the whole account.
12 / Setup & support
Onboarding

Setup help, including whether it is optional or costs extra.

Available

One-to-one guided setup

Plan: Lite

With conditions

Follow a setup checklist or get guided help.

Details: PRO / PRO+; setup-session conditions apply

  • Pricing lists guided setup on PRO/PRO+. Its FAQ offers a free setup session for accounts with ten or more connected properties. Check what help is included for fewer properties.
With conditions

Get free setup help and one-to-one screen-share training.

Details: All plans based on property count

  • Book a session. Check imported properties and fees yourself.
Moving your data

Help or tools to import records from another system.

We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.

You can link booking sites and import calendars. Ask support about moving other data; we could not confirm bulk imports or help moving from another system.

With conditions

Import Airbnb properties and bookings, or turn calendar blocks into bookings.

Details: All plans based on property count

  • Imports do not cover everything. Set taxes and fees yourself. Check prices, rules and imported invoice totals.
Help center

Public guides and help pages. These alone do not show the quality of support.

Available

Public help center

Plan: Lite

With conditions

Read help articles and guides.

Plan: FLEX / PRO / PRO+

  • You can read the guides without paying for a support chat. Help with your own account depends on your plan.
Available

Public help center and product guides

Details: All plans based on property count

Email support

Email support, with any plan limits. Response time is unconfirmed.

With conditions

Get email support 24/7 through the dashboard, app or form.

Check plan: Confirm email support on Lite.

With conditions

Contact support by email or form.

Plan: FLEX / PRO / PRO+

  • Online support is staffed 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours. We could not confirm a faster response time for everyone.
With conditions

Contact support by email.

Details: All plans based on property count

  • We could not confirm reply times or support commitments.
Chat support

Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.

Available

24/7 live chat

Plan: Lite

With conditions

Contact support through chat.

Plan: FLEX / PRO / PRO+

  • Use chat for urgent issues. Staff are online 24 hours on weekdays and 5am–5pm EST on weekends. FLEX lists replies within 48 hours.

We could not confirm live support chat. Guest chat and screen-share training are separate services.

Phone support

Phone support, with any plan or country limits.

Not supported

Not included on Lite

Plan: Lite

With conditions

Request phone support.

Details: PRO / PRO+ upon request

  • We could not confirm phone hours or a promised response time for all users.

We could not confirm a staffed phone-support service. A published phone or training number does not confirm it.

13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions

Versions listed in the public API guides. This does not guarantee they work with your setup.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Uses v1 and v2 API paths.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Reading data, calendars and messages uses v1 paths. Bookings, door codes and related tasks use v2 paths. The JSON Schema guide explains response formats. It is not a downloadable OpenAPI file.
Available

OpenAPI 3.0.2; contract v2 version 2.0.2

Details: All plans; you need an API key with the right permissions.

API authentication

Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Use an access token.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • An approved app exchanges a code for a token. Add access_token to the URL query for each API request.
With conditions

Authorization: Token <API key>

Details: All plans; you need an API key with the right permissions.

  • Create an API key in your account. Each action needs its own permissions.
Read property records

Read property records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read properties and listings

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Results come in pages. Your app can only read properties in the approved account. Insurance settings and door codes need extra permissions.
With conditions

List property records

Details: All plans; you need an API key with the right permissions.

  • API key with property:read
Read reservation records

An API tool reads booking records.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read bookings with date and status filters

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging, smart-locks or external-cleaning-management permission. Missing counts by guest type are unknown. Some connections use zero as a default. Counts by guest type may not add up to the total.
With conditions

List / retrieve reservation records

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:read
Create bookings

An API tool creates bookings. This does not confirm the same steps are available in the interface.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Create direct bookings

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use v2/book-property with direct-bookings permission. This works only for airgms bookings. Send stay dates, guest details, total payout and currency. It creates an invoice unless you turn that off.
With conditions

Create a booking with dates, guest details and related records.

Details: All plans; you need an API key with the right permissions.

  • API key with reservation:write
Update bookings

An API tool changes booking fields. Check which fields and booking sites it supports.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Update direct bookings by reservation code

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use v2/book-property with reservation_code and the required booking fields. You need direct-bookings permission. This works only for airgms bookings. We do not know if you can edit bookings from other sites.
With conditions

Change booking dates, referrer and notes.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with reservation:write permission.
  • Only listed fields can change. We could not confirm how updates reach connected booking sites.
Read guest data

Read guest records through a separate API tool or as part of a booking response. Check which option is supported.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read guest records

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Filter by guest UID or platform. Results come in pages. Names and photos may be missing. Contact details depend on the booking source.
With conditions

List / retrieve guest records

Details: All plans; you need an API key with the right permissions.

  • API key with guest:read
Update guest records

Updates guest records, not just contact fields on a booking.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if the API can update a guest record on its own.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Change fields in a guest record.

Details: All plans; you need an API key with the right permissions.

  • API key with guest:write
Read guest messages

An API tool reads guest messages or conversation details.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read threads with their messages

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Results come in pages. Filter by booking, thread or date updated. There are limits on combining these filters.

We could not confirm a way to read guest messages through the API. Webhook alerts are a different feature.

Send guest messages

An API tool adds or sends guest messages. Check access requirements separately.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Send a message to a booking guest

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need messaging permission. Direct-booking guests get email. Other guests get messages through their booking site. Length limits vary. Use the returned message UID to check if it arrived.

We could not confirm a way to send guest messages through the API. Messages in the app are a different feature.

Read nightly rates

Read rates through an API tool or nightly-price fields in a calendar response.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read nightly prices and minimum stays

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Calendar records include currency, price and min_stay before booking-site markups. Read up to one year at a time. Your app needs permission to read the calendar.
With conditions

Retrieve per-property rate records

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:read
Update nightly rates

Send nightly prices through the API. This is separate from working out which price to use.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Update calendar rates and minimum stays

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need the calendar-control scope. A price must include its currency. Batch results may show ignored dates or warnings. Check the status of returned request IDs. Do not assume the request finished successfully at once.
With conditions

Create property rate records; patch individual rates

Details: All plans; you need an API key with the right permissions.

  • API key with pricing:write
Read availability calendar

Read open dates or calendar nights through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read property calendar for up to one year

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • You need calendar-control, direct-bookings or external-cleaning-management permission. Prices exclude any markup for a booking site. Older base fields repeat the current values.
With conditions

Find property IDs available for the dates you request.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with property:read permission.
  • Send from_date and to_date. This finds available properties; it does not return a full nightly calendar.
Read payment records

Reads actual payment records. Changing payment settings or making payment links is a separate feature.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if the API can read individual payment records.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

We do not know if it can read each payment. Booking and deposit totals are not the same as payment records.

Read refund records

An API tool reads refund records. This does not confirm that it can issue refunds.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if the API can read refund records.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

We could not confirm access to refund records through the API. Recording refunds in the app is a separate feature.

Read owner records

Read property-owner records through the API.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Read team contacts with the property-owner role.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Use GET v1/team-members with member_roles=property_owner and tasks permission. These are team contacts. They do not show ownership records, owner statements or which properties each person owns.
With conditions

Read owner records.

Details: All plans; you need an API key with the right permissions.

  • Use an API key with owner:read permission.
  • The owner screen needs the paid Property Management add-on. Check if the API needs it too.
Custom data fields

API tools for custom fields or extra booking details. Check which types of data each tool supports.

Not supported

Open API is not included on Lite.

Plan: Lite

We do not know if the API supports fields you create yourself.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

With conditions

Read or change custom fields on bookings.

Details: All plans; you need an API key with the right permissions.

  • Use reservation:write permission to change values, or reservation:read to read them.
  • Use each field’s name to identify it.
Manage webhook plans

API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.

Not supported

Open API is not included on Lite.

Plan: Lite

Ask support to set up event alerts. We do not know if the API can list, add or remove them.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

You can set up outgoing message alerts in the website. We could not confirm API tools to list, create or delete these setups.

Documented throttling response

The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Up to 1,000 requests per minute per token

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Too many requests returns code16. We do not know if some tools have different limits.
With conditions

The API guide lists a limit of 3 requests per second.

Details: API users

  • We could not confirm how each API action reports an exceeded limit.
Reservation pagination

Read booking records a page at a time. Check the default page size and any maximum.

Not supported

Open API is not included on Lite.

Plan: Lite

With conditions

Results come in pages.

Details: PRO / PRO+; ask for API access. Your app needs permission for each task.

  • Bookings use has_next_page to show if more results remain. Message threads use hasNextPage. We do not know if one page-size setting works across all tools.
With conditions

Read bookings in batches using offset and limit. The default is 20; the maximum is 50.

Details: All plans; you need an API key with the right permissions.

Compare property management software for daily work — Guesty Lite vs iGMS vs Lodgix

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

iGMS: what to consider

Check PRO+ if you need owner statements. Ask which AI and translation tools your plan includes; published details differ. Calendar-link bookings can have less detail than direct links. Read the iGMS profile for its plans and requirements.

Lodgix: what to consider

Match the property-count plan with any owner or accounting extras you need. Issue refunds in the payment gateway; Lodgix records them. Check booking imports before moving your daily work. Read the Lodgix profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, iGMS and Lodgix?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Why might an available Booking.com rate not send bookings to iGMS?

Check the rate-plan type. iGMS says only XML rate plans work with its Booking.com link. A non-XML plan may stay bookable without sending its bookings to iGMS. Ask Booking.com to confirm the mapping for every rate plan you sell.

Will connecting Vrbo to Lodgix bring in all my old bookings?

Do not assume so. Lodgix says to put existing Vrbo bookings on its calendar as blocks or manual bookings before you connect. Its guide says Vrbo does not offer an import for past bookings. Check the calendar before turning on the link.

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