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Guesty Lite vs Host Tools vs OwnerRez

Compare Guesty Lite vs Host Tools vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

Host Tools

Automate guest messages. Pro adds calendar tools, rate rules, direct booking and team access.

Best for: Guest messages and cleaner notices, with Pro for broader booking tools.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

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Area Only differences & unknowns

Guesty Lite versus Host Tools versus OwnerRez: features, plans and limits.
What matters to you	Guesty Lite 4.6 / 5Out of 2,185 reviews Property management	Host Tools 4.7 / 5Out of 217 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management
Score	Score92 STRCompare scoring	Score90 STRCompare scoring	Score83 STRCompare scoring
At a glance / Prices for your properties
Properties	Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.	Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
Overview	Guesty Lite combines booking-site tools, messages, a shared calendar and tasks.	Messaging automation and a Pro plan adding calendar, rates, direct booking and team access.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons	Guesty Lite Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra.	Messaging Send messages to guests and cleaners, use mobile tools and translate messages. Calendar and price tools need Pro. Pro Adds calendar and rate tools, direct booking, team access and AI. Optional smart locks cost another USD 3 per lock each month. Enterprise Ask Host Tools for an Enterprise quote. Its site is unclear whether Enterprise starts at 134 properties or only above 134. Confirm which plan you can use and what it includes. Smart locks · add-on You need Pro, plus USD 3 per connected lock each month. You need supported hardware and a linked account.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.
1-property price for your selection	Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit. Plan prices and conditions Standard Lite: Price not confirmed Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit. LiteOptimizer: Price not confirmed The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.	Messaging entry plan account price · USD 30.00Monthly billing selection · You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Plan prices and conditions Messaging: USD 30 You pay for enabled listings. Linked listings for the same property count once. Disabled listings are not billed. Mid-month changes can bring charges or credits. Tax treatment is not confirmed. Pro: USD 32 You pay for listings that are turned on. Listings on different booking sites count once when linked to the same property. Listings that are turned off are not billed. Changes during a billing period may add a charge or credit. Ask how tax applies. Optional smart locks cost an extra USD 3/connected lock/month; Hardware and payment-processing costs are separate. Enterprise: Contact the provider for a quote.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.
Limits and requirements	Lite does not include the public developer API. Approved partner connections are separate. Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.	When availability sync is enabled, block dates in Host Tools: channel-only blocks can be reopened. Stripe takes full payment at booking. For split payments or deposit schedules, collect payments by hand through an outside service. Cleaner alerts and Turno projects do not confirm built-in task management or checklists.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.
Review sources	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Guesty Lite Plan: Lite	Available Messaging, Pro and Enterprise. Ask for an Enterprise quote. Plan: Messaging / Pro / Enterprise	Available Core plan, with optional paid add-ons. Plan: Core plan
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	With conditions The price table covers up to 134 listings. Larger accounts need an Enterprise quote. Host Tools lists prices for 1–134 properties. It is unclear whether Enterprise starts at 134 or above 134. Ask about your account’s limit. Plan: Messaging / Pro / Enterprise Host Tools gives two different starting points for Enterprise: 134 listings or above 134. Ask which applies. We could not confirm a firm account limit.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per listing, monthly or yearly. Optimizer adds a booking fee. Plan: Lite Listed rates are starting prices. Ask for your account’s total.	With conditions Pay for enabled listings. The same property on several booking sites counts once. Plan: Messaging / Pro Yearly prices are shown per month, but you pay for the year. Disabled listings are not billed. Changing enabled listings may adjust the bill for part of the month.	Available Monthly plan based on property count Plan: Core plan
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Lite Optimizer adds 1% per booking. Plan: Lite This fee applies to Lite Optimizer. It is not confirmed for every Lite option.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	Available No OwnerRez booking fees Plan: Core plan
Paid add-ons Features or services that cost extra beyond your plan.	With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: Lite Ask about add-on prices and fees for each transaction.	With conditions Smart-lock tools cost USD3 per connected lock each month. Details: Pro + smart locks Buy a supported lock and connect it.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan
Trial Trial length and rules. A demo is different from a free trial.	Available 14-day free trial; no credit card or commitment Plan: Lite	Available Fourteen-day trial without a card Plan: Messaging / Pro	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial
Setup fees One-time setup fees. A missing price does not mean setup is free.	We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.	Available Personalized setup and migration are free Plan: Messaging / Pro	Available No setup fee Plan: Core plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: Lite	With conditions Direct Airbnb connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Airbnb. Plan: Core plan
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: Lite	With conditions Direct Vrbo connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Vrbo. Plan: Core plan
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Plan: Lite	With conditions Direct Booking.com connection Plan: Messaging / Pro You need Pro to manage calendars and rates. Messaging handles guest messages.	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars as date blocks. Check plan: Lite includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	With conditions Import bookings from an outside calendar. Plan: Pro Calendar sharing does not include all messages or payment details.	Available Import an outside calendar through an iCal link. Plan: Core plan
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share current and future bookings and blocked dates. Check plan: Lite includes iCal; confirm calendar export.	With conditions Share your calendar through an iCal link. Details: Check which plan includes this. This shares calendar data, not all the details of a full booking-site connection.	Available Share your calendar through an iCal link. Plan: Core plan
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices with linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	With conditions Send calendar prices to linked booking sites. Plan: Pro Automatic price updates run every 6 hours. Manual Sync Prices can take up to 5 minutes. Price rules use the currency set on the booking site.	Available Send prices and booking rules to linked booking sites. Plan: Core plan
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates with linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	Available Direct bookings update open and blocked dates on linked sites. Plan: Pro	Available Send open and blocked dates to linked booking sites. Plan: Core plan
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Sync bookings from linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	With conditions Bring bookings from linked sites into one calendar. Plan: Pro Connect each booking site and import its bookings.	Available Import bookings from linked sites. Plan: Core plan
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite Email, text and WhatsApp may need extra accounts or fees. Check each service.	Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates usually arrive within one hour. Check plan: Lite includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	With conditions Airbnb setup mode does not send price or date updates. Plan: Messaging / Pro Disconnect your old property-management software. Reconnect Airbnb without setup mode before turning on updates.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See your listings in one calendar. Plan: Lite	Available See bookings from different sites in one calendar. Plan: Pro	Available See several properties in a ribbon or monthly calendar. Plan: Core plan
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add bookings yourself. Plan: Lite	Available Create a reservation by selecting calendar dates Plan: Pro	Available Add bookings by hand. Plan: Core plan
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change stay times, booking status and guest counts. Plan: Lite Ask which date changes are allowed and which updates reach the booking site.	With conditions Change check-in and check-out times on the website or phone app. Plan: Pro Door-code times and timed message fields use your new times. We could not confirm other booking changes in the website or app.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel bookings through quick actions. Plan: Lite Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.	With conditions Cancel Airbnb, manual and direct bookings from the calendar. Plan: Pro Cancel bookings from other sites on those sites. Airbnb rules, penalties and decisions about blocking dates still apply. Cancellation does not mean a refund. You cannot cancel after checkout.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates for maintenance or preparation. Check plan: Lite includes Multi-Calendar; confirm date blocking.	With conditions Block one day or a range of dates. Plan: Pro When date updates are on, block dates in Host Tools. It can reopen dates blocked only on a booking site.	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.	With conditions Free help importing past bookings from a CSV file. Plan: Messaging / Pro This uses the migration service. We could not confirm a self-service import tool.	Available Use Excel templates to import bookings and financial records. Plan: Core plan
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest contact details and preferences. Plan: Lite	With conditions Save the guest’s name, email and phone number with a booking. Plan: Pro We could not confirm a separate guest profile outside booking records.	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.
Booking export Export booking records. Check which file formats are supported.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	With conditions Download bookings as a CSV file and choose the columns. Details: Check which plan includes this. Each export covers one year. Canceled bookings are included unless you change the filter.	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Use PriceOptimizer for seasonal and holiday prices. Details: Lite + PriceOptimizer PriceOptimizer costs extra. Overlapping seasonal rules can combine and change the final price.	Available Set price rules for seasons or selected dates. Plan: Pro	Available Set prices for repeating seasons or selected dates. Plan: Core plan
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set default minimum stays for linked sites. Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	With conditions Set the fewest nights guests can book. Plan: Pro Set Minimum Nights replaces existing minimum-stay rules on Airbnb and Vrbo.	Available Set minimum stays by property or season. Plan: Core plan
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Use PriceOptimizer to allow shorter stays in booking gaps. Details: Lite + PriceOptimizer PriceOptimizer costs extra. Turn it on for the listing and apply its advice. Gap advice looks at the next 90 days.	Available Adjust prices for gaps between bookings. Plan: Pro	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly and monthly discounts on Airbnb, direct and manual bookings. Plan: Lite Discounts do not sync to Booking.com or Vrbo. Airbnb promotions take priority and do not combine with these discounts. The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.	With conditions Offer weekly discounts for 7+ nights and monthly discounts for 28+ nights. Plan: Pro Works with Airbnb, Vrbo, Booking.com, Houfy and direct bookings. Discounts range from 0–99% before fees and taxes. A monthly discount replaces the weekly one; they do not add together.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Use PriceOptimizer to discount stays closer to arrival. Details: Lite + PriceOptimizer PriceOptimizer costs extra. The discount is applied after the base price and other price changes.	Available Lower prices as the arrival date gets closer. Plan: Pro	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Lite + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	Not supported Built-in price rules do not follow market demand. Plan: Pro Connect an outside pricing service to adjust prices based on the market.	We could not confirm this feature or what it requires.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Connect PriceLabs to change prices and stay rules. Details: Lite / partner PriceLabs You need a PriceLabs account and connection token. PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.	With conditions Use PriceLabs prices and minimum stays. Details: Pro + PriceLabs You need a paid PriceLabs account and a Host Tools API access token. Host Tools rules and date overrides can change those prices. If PriceLabs gives no minimum stay, Host Tools uses 1 night.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Lite	Available Keep guest and cleaner messages with each booking. Plan: Messaging / Pro	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Schedule messages around booking, arrival or departure. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	Available Send messages around guest stays and cleaning tasks. Plan: Messaging / Pro	Available Schedule messages around each booking. Plan: Core plan
Event triggers Send messages when listed booking events happen.	With conditions Send messages when bookings are confirmed or guests arrive or leave. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	Available Tell cleaners when bookings are added, changed or canceled. Plan: Messaging / Pro	Available Send messages when a booking reaches a set stage. Plan: Core plan
Conditional messages Rules that send or skip messages based on booking details.	With conditions Choose when to send messages using booking and message rules. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	With conditions Offer extra nights when dates next to a booking are free. Plan: Messaging / Pro This rule works only with check-in and check-out message events.	Available Set rules for when messages are sent. Plan: Core plan
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Saved replies Plan: Lite	Available Use suggested messages, edit them or write your own. Plan: Messaging / Pro	Available Reuse saved guest messages. Plan: Core plan
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions ReplyAI writes drafts you can edit and send. Plan: Lite Turn on ReplyAI before use. Ask Guesty about AI fees and message limits.	With conditions AI writes drafts for you to check and edit. Plan: Pro It uses listing details and past chats.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AutoReply can send replies for you. Plan: Lite Turn on the agent and choose which types of messages it can answer. The AI gives each answer a score. You set the score needed to send a reply. You review replies below that score. Ask Guesty about AI fees and message limits.	With conditions AI can send replies when it is confident enough. Plan: Pro The default confidence threshold is 80%. There is also a setting for positive guest messages. Replies below the threshold or with unconfirmed exact details wait for you to review.	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions You review the ReplyAI draft, then click Send. Plan: Lite AutoReply is a separate way to send replies for you.	With conditions Choose draft-only mode to review replies before sending. Plan: Pro Auto-send is a different mode. You do not have to approve every reply in that mode.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate the latest guest message into your display language. Check plan: Lite includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	With conditions Translate a guest’s message with one tap. Plan: Messaging / Pro We could not confirm automatic translation of messages you send.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	With conditions Send automatic text messages to cleaners or managers. Plan: Messaging / Pro We could not confirm guest text messages or exact text-message fees.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email the guest’s main personal or booking-site address. Check plan: Lite includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	With conditions Email guests with manual bookings and read replies in the inbox. Plan: Messaging / Pro Enter the booking and the guest’s email address.	Available Guest emails Plan: Core plan
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a website for booking requests or instant bookings. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.	Available Build a branded website for one listing, a group or all your listings. Plan: Pro	Available Build a hosted website. Details: Paid Hosted Websites add-on
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Show the booking website inside your own website. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself. External site must support embedding	With conditions Link your website to a booking checkout page. Plan: Pro Works for one listing, not groups. The checkout opens on a linked page. It is not a form placed inside your own page.	Available Put booking, search and calendar tools on your website. Plan: Core plan
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for the booking website. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.	With conditions Use your own web address for direct bookings. Plan: Pro You must own and set up the web address.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on
Payment processors Payment services, with country and plan requirements.	Available Stripe Plan: Lite	With conditions Take direct-booking payments through Stripe, or collect them yourself. Plan: Pro You need a Stripe account to use Stripe. Its fees are separate. Without Stripe, approve booking requests yourself and collect payment outside Host Tools.	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Collect 100% of payment when a booking is confirmed. Plan: Lite You cannot turn this off or change the schedule. Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.	With conditions Stripe takes full payment when the guest books. Plan: Pro To split payments or take a deposit first, collect payment manually outside Host Tools. Each direct-booking site has one payment setup.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Add, charge or release a card deposit hold by hand. Plan: Lite You need a valid guest card. Ask for card details separately if the booking site collects payment. Holds last 7 days, or 5 days for Visa.	We could not confirm a built-in tool to hold and release refundable deposits.	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund guests from the booking payment screen. Plan: Lite Ask which payment services and booking sites support refunds.	We could not confirm refunds in Host Tools. Canceling a booking does not prove a refund is sent. API changes do not refund Stripe payments.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Let guests sign agreements online. Plan: Lite Set up the Guest App first.	With conditions Require guests to sign a PDF before booking directly. Plan: Pro Upload your contract PDF and set this up for each direct-booking site. This does not guarantee the contract can be legally enforced.	Available Let guests sign agreements online. Plan: Core plan
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.	With conditions Require a government photo-ID check before a direct booking. Plan: Pro The setting covers all bookings on that site. Manual bookings can bypass it.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Guesty gateway fees are extra to payment-service fees. Plan: Lite Ask for the fee amount. Stripe collects the Guesty fee for each transaction and the first failed attempt. Lite Optimizer’s percentage fee is separate.	With conditions Host Tools adds no fee for direct bookings. Plan: Pro Plan fees and payment processing fees still apply.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Lite includes Task Management; confirm this task.	With conditions Imported bookings create cleaning jobs in Turno. Details: Check which Host Tools plan includes this. You need a connected Turno account. Turno fees may apply. Use one account on each platform. Link every new property yourself. Set arrival and departure times in Turno; they are not imported.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Cleaners see assigned tasks and related booking and property details. Plan: Lite Cleaners cannot see billing or settings. Their permissions cannot be changed. Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.	With conditions Invite cleaners to see basic booking details. Plan: Pro Choose their listing groups. Cleaners cannot see prices, open dates or the inbox.	Available Give cleaners their own portal accounts. Plan: Core plan
Task checklists Reuse task lists and mark jobs done.	With conditions Use task checklists and see when they were completed. Check plan: Lite includes Task Management; confirm this tool.	We could not confirm built-in task checklists. Cleaner access and a Turno link do not confirm them.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.
Photo requirements Ask for or require photos of finished work.	With conditions Ask for before-and-after photos in task comments. Check plan: Lite includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	We could not confirm required cleaning photos. ID photo uploads are a different feature.	We could not confirm this feature or what it requires.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send alerts for tasks you create and assign. Check plan: Lite includes Task Management; confirm task alerts. Ask how alerts are delivered.	With conditions Email or text cleaners about bookings, changes and cancellations. Plan: Messaging / Pro These are message alerts, not a way to track task completion.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Set repeat maintenance and inspection tasks. Check plan: Lite includes Task Management; confirm this task.	We could not confirm a tool to create, assign and track repair jobs.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Send bookings to Turno to schedule cleaners. Details: Lite + Turno You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Connect listings to Turno for cleaning schedules. Details: Check which plan includes this. You need a Turno account and connection token. Turno fees may apply.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Show arrival details in the web guest app. Plan: Lite	With conditions Send arrival details in automatic messages. Plan: Messaging / Pro Write and set up your messages first.	Available Send arrival details through automatic booking messages. Plan: Core plan
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Give guests a web app with booking details and pre-arrival forms. Plan: Lite Set up up to 50 Guest Apps. Payment information, additional information and guidebooks are Pro-only. Forms collect details. ID checks and payment processing are separate.	We could not confirm a guest portal for use after booking. Checkout and ID checks are separate tools.	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Lite + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	With conditions Connect supported Yale, August, Schlage and other locks through Seam. Details: Pro + smart locks Each connected lock costs USD3 a month. Check your exact lock model.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Create a different door code for each booking. Details: Lite + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Make a new door code for each guest. Details: Pro + smart locks Link a supported lock to the listing. Each lock costs USD3 a month.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Turn off door codes at the guest’s check-out time. Details: Lite + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Choose when door codes start and stop working around a stay. Details: Pro + smart locks You need a connected lock. Features vary by model.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform
Code delivery Send booking access codes to guests through supported channels.	With conditions Send LocksManager door codes in automatic messages. Check plan: Lite + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	With conditions Send codes in messages or through supported Airbnb Seamless Entry. Details: Pro + smart locks Airbnb delivery needs a direct connection and a supported 4-digit PIN. Co-hosts cannot use it. Reconnect Airbnb if you first connected before June 9, 2026.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions LocksManager costs extra. Ask for its price. Details: Lite + LocksManager Buy the lock hardware separately.	With conditions USD3 per connected lock each month. Details: Pro + smart locks Buy the lock separately.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions Filter confirmed bookings by date and listing. Plan: Lite	With conditions See booking counts, booking sites and booking status. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available See detailed bookings or booking summaries. Plan: Core plan
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often properties are booked, by date or property. Plan: Lite Use the desktop dashboard. This is not in the Lite phone app.	With conditions See how often your properties are booked. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available See booked nights and the share of nights booked. Plan: Core plan
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See payouts, commission and income per available listing. Plan: Lite Includes canceled bookings. Use the desktop dashboard. Its currency comes from the Airbnb account.	With conditions See income and average nightly prices by listing or booking site. Details: Check which plan includes this. Filter by property and date. Your permissions control which properties and money details you can see.	Available View booking income and payment reports. Plan: Core plan
Owner statements Statements for property owners. Check which income and expenses they include.	Not supported Not included on Lite Plan: Lite	We could not confirm owner statements. Owner access to booking finances is a different feature.	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on
Expense tracking Record property or booking expenses in the software.	We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.	We could not confirm a tool to enter and track expenses.	Available Record costs and attach receipts. Details: Paid Property Management add-on
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.	We could not confirm a supported connection to an accounting service.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.
Report exports Download reports in the listed file types.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	With conditions Download booking reports as CSV files. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status. We could not confirm downloads of dashboard charts or PDF reports.	Available Download reports as Excel or CSV files. Plan: Core plan
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite Admin and Cleaner users. Plan: Lite Guesty’s guides disagree on extra users for Lite. Check before choosing this plan. Ask for the user limit.	Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro	Available Create as many staff logins as you need. Plan: Core plan
User permissions Choose what each person can see and do.	With conditions Choose Admin or Cleaner. The roles have fixed access. Plan: Lite Admins have full access. Cleaner permissions cannot be changed. Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.	With conditions Roles control what each user can view or change. Plan: Pro Permissions vary by role. We could not confirm custom controls for every field.	Available Give staff full, limited or view-only access. Plan: Core plan
Choose which properties each person can access Choose which properties a person can access.	We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.	Available Give users access to selected listing groups. A group can have one listing. Plan: Pro	Available Choose which properties staff and portal users can access. Plan: Core plan
Owner portal Let owners view property, booking or financial details.	Not supported Not included on Lite Plan: Lite	With conditions Owners can see booking finances and block dates for their own stays. Plan: Pro Owners use a role in the account, not a separate branded portal. Owners cannot use the inbox or add manual bookings.	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Use the phone app for bookings, messages and tasks. Plan: Lite	Available iPhone and Android apps with alerts. Plan: Messaging / Pro	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	Not supported Not included on Lite Plan: Lite	With conditions Connect your own software through the API. Details: Check which plan includes API access. Sign in through a Host Tools account. Partner API keys need separate approval.	Available Connect your own software with API v2. Plan: Core plan
API access conditions Who can use the developer API, including required plans, approval and access limits.	Not supported Open API is not included on Lite. Plan: Lite Partner connections use separate tokens. They do not provide public developer access.	With conditions Use an account token or OAuth to connect software. Details: Check which plan includes API access. Partner keys need approval.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.
Webhooks Sends notices about events to linked systems.	We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.	With conditions Send booking data to another tool when message-rule events happen. Details: Check which plan includes this. Set up the receiving web address. Events include new or changed bookings and times around arrival or departure.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier A Zapier connection with stated events, actions or plan requirements.	Guesty has Zapier beta guides, but we do not know if Lite can use this connection.	With conditions Send booking data to Zapier using webhooks. Details: Check which plan includes this. Set up a receiving web address and a Zapier workflow. Extra fees may apply. A ready-made Host Tools app in Zapier is not confirmed.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	With conditions Download bookings as CSV files from Settings → Data Export. Details: Check which plan includes this. Each export covers one year. Choose columns, dates, listings and booking status.	Available Booking, inquiry and quote exports Plan: Core plan
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available One-to-one guided setup Plan: Lite	Available Free personalized setup Plan: Messaging / Pro	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan
Moving your data Help or tools to import records from another system.	We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.	With conditions Free help moving booking sites, calendars and past bookings from CSV files. Plan: Messaging / Pro Book a migration call. Help with message rules and locks is included.	Available Import existing bookings and past financial records. Plan: Core plan
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public help center Plan: Lite	Available Public searchable help center Details: Public guides	Available Public support guides Plan: Core plan
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Lite.	With conditions Contact support by email. Details: Public contact We could not confirm a guaranteed reply time or support level for each plan.	Available Email support Plan: Core plan
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 live chat Plan: Lite	We could not confirm live chat with a person. The help center has a Fin bot.	We could not confirm this feature or what it requires.
Phone support Phone support, with any plan or country limits.	Not supported Not included on Lite Plan: Lite	We could not confirm general phone support. Setup and migration calls are separate services.	We could not confirm this feature or what it requires.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Not supported Open API is not included on Lite. Plan: Lite	Available OpenAPI 3.0.0; contract version 1.10.0 Details: Check which plan lets you connect your own software.	Available v2 Details: Check that your plan lets you connect your own software.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Use OAuth2 or an older authToken header. Details: Check which plan lets you connect your own software. Use OAuth for new connections. Older partner API keys are separate and no longer recommended. OAuth access tokens last 1 hour. Refresh tokens last 30 days. Refreshing replaces the old tokens.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.
Read property records Read property records through the API.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read all listings including disabled listings Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read reservation records An API tool reads booking records.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read a booking, or listing bookings that overlap your chosen dates. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Inquiries without stay dates use the inquiry date.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Create an internal reservation for a listing Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Change booking contacts, times and notes. Manual and direct bookings also allow date and amount changes. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Change dates, guest counts and payouts for booking-site reservations on that booking site. Moving dates checks availability again. It does not recalculate payouts, charge Stripe again or send a Stripe refund.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read guest contact details from booking records. Details: Check which plan lets you connect your own software. We could not confirm a separate guest directory.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.
Update guest records Updates guest records, not just contact fields on a booking.	Not supported Open API is not included on Lite. Plan: Lite	We could not confirm updates to separate guest records. Booking contact changes are a different function.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest messages An API tool reads guest messages or conversation details.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read messages linked to a booking. Details: Check which plan lets you connect your own software. Your account needs access. Attachment links expire after one hour. New attachments may not be ready yet.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Send a text-only guest message for a booking. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. This action cannot send photos or videos.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read date prices, minimum nights and arrival/departure restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Set listing prices and calendar restrictions Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read availability calendar Read open dates or calendar nights through the API.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read blocked dates for a listing. Details: Check which plan lets you connect your own software. Your account needs access. Choose the listing and date range.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	Not supported Open API is not included on Lite. Plan: Lite	We could not confirm access to individual payment records. Quotes and booking payout totals do not confirm it.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	Not supported Open API is not included on Lite. Plan: Lite	We could not confirm access to refund records.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read owner records Read property-owner records through the API.	Not supported Open API is not included on Lite. Plan: Lite	We could not confirm access to separate owner records.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	Not supported Open API is not included on Lite. Plan: Lite	We could not confirm tools to add your own custom fields.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read the saved webhook address. Details: Check which plan lets you connect your own software. Connect through a Host Tools account using OAuth or an older authToken. Separate actions can set or delete the address. Partner or OAuth-client permissions apply.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Too many requests return HTTP 429. Details: Check which plan lets you connect your own software. We could not confirm the request limit or when it resets.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read listings in batches of 1–500, using a cursor to get the next batch. Details: Check which plan lets you connect your own software. Leave out limit to get every listing. Follow nextCursor until it is null. Keep following nextCursor even if an open-date filter returns fewer listings than limit.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — Guesty Lite vs Host Tools vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

Host Tools: what to consider

Check whether cleaner notices meet your needs. They do not establish built-in task checklists. When availability sync is on, block dates in Host Tools; blocks made only on a booking site can reopen. Read the Host Tools profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, Host Tools and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Where should I block owner stays when Host Tools syncs availability?

Block the dates in Host Tools when its availability sync is on. It then acts as the main calendar. A manual block made on a booking site is not treated as a booking and may reopen. Check the block on each linked site.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

Guesty Lite vs Host Tools vs OwnerRez

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Guesty Lite

Host Tools

OwnerRez

Compare property management software for daily work — Guesty Lite vs Host Tools vs OwnerRez

Guesty Lite: what to consider

Host Tools: what to consider

OwnerRez: what to consider

Common questions

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