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Guesty Lite vs Guesty Pro vs OwnerRez

Compare Guesty Lite vs Guesty Pro vs OwnerRez for daily rental work. Check bookings, guest messages and daily tasks. Choose a plan that covers the jobs you need.

Overview

Guesty Lite

Bring booking-site tools, guest messages, a shared calendar and tasks together.

Best for: Managing bookings, messages and assigned cleaning tasks in one place.

Guesty Pro

Manage booking-site tools, guest messages, a shared calendar and tasks.

Best for: Bringing booking work, guest messages and staff tasks together under a quoted plan.

OwnerRez

Manage bookings, guest messages, booking-site links and direct bookings. Optional modules add further tools.

Best for: Managing booking records, payment schedules and guest agreements.

Your properties

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Area Only differences & unknowns

Guesty Lite versus Guesty Pro versus OwnerRez: features, plans and limits.
What matters to you	Guesty Lite 4.6 / 5Out of 2,185 reviews Property management	Guesty Pro 4.6 / 5Out of 2,185 reviews Property management	OwnerRez 4.9 / 5Out of 342 reviews Property management
Score	Score92 STRCompare scoring	Score94 STRCompare scoring	Score83 STRCompare scoring
At a glance / Prices for your properties
Properties	Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.	Aimed at 4–199 listings. Ask the provider about account limits.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit.
Overview	Guesty Lite combines booking-site tools, messages, a shared calendar and tasks.	Guesty Pro combines booking-site tools, messages, a shared calendar and tasks.	Pay for the core plan per property. It manages booking sites, messages and booking records. It also has tools for direct bookings. Optional modules add PM, websites, accounting, SMS and Rezzy.
Plans and add-ons	Guesty Lite Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra.	Guesty Pro Aimed at 4–199 listings. Ask the provider about account limits. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. GuestVerify · add-on Paid extra. Ask what it includes and what it costs. Trust Accounting · add-on Paid extra. Ask what it includes and what it costs.	Core plan Monthly plan priced per property, with no booking or setup fee. Some features appear to be included because the full list of premium-only features does not name them. Confirm that they are in your plan. Property Management · add-on Owner statements and expense accounting cost extra, based on property count. QuickBooks · add-on You need a QuickBooks account. A separate fee depends on your property count. Hosted Websites · add-on A hosted website and custom domain cost extra. The fee depends on your property count. WordPress + Integrated Websites · add-on The supported WordPress plugin and listing-content API option has a separate fee. SMS · add-on Pay for the number or module, plus outgoing text segments above the included amount. Rezzy AI · add-on USD 9 per property each month for AI guest replies and tasks created from action items. The checklist details come from the vendor.
1-property price for your selection	Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. The 1–3 listing audience is not a firm limit. Plan prices and conditions Standard Lite: Price not confirmed Starts at USD 29 per listing each month with monthly billing. This is a starting rate, not a confirmed account total. The advertised 1–3 listing range is not a firm limit. LiteOptimizer: Price not confirmed The advertised monthly rate starts at USD 9 per listing. It adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The marketed range of 1–3 listings is not a firm limit.	Guesty Pro requires a quoteAsk for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies. Plan prices and conditions Guesty Pro: Contact the provider for a quote Ask for a quote. You may pay per listing, a share of income or both. A minimum fee may apply. The 4–199 listing audience is not a firm limit on who qualifies.	Core monthly plan · USD 40.00Monthly billing selection · This is the monthly core total for your exact property count. Optional modules cost extra. Any sales tax for the billing address costs extra. The minimum first-property charge applies even when that property is disabled. Plan prices and conditions Core plan: USD 40 Monthly base price for the exact number of properties. Optional add-ons and sales tax based on your billing address cost extra. The minimum fee for the first property applies even when it is turned off. Property Management add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. QuickBooks add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Hosted Websites add-on: USD 15 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. Rezzy AI add-on: USD 9 This is the monthly core total for the exact property count. Optional modules and sales tax for the billing address cost extra. The minimum first-property charge applies even when disabled. A module fee is added to the core price. It is not a separate all-inclusive tier. SMS add-on: Price not confirmed USD 15 per phone number each month includes 500 outgoing text segments. Each extra segment costs USD 0.015. Your cost depends on phone numbers and use, not property count. Direct lock connections: Price not confirmed Schlage, Igloohome and Hubitat cost USD 4 per lock each month. Count the locks you need.
Limits and requirements	Lite does not include the public developer API. Approved partner connections are separate. Cleaner permissions cannot be changed. The current role guide and overview disagree on whether multiple users require Pro.	To use the developer API, your account must have API access. An admin must set up credentials, and requests need valid permission. Optional modules and the charges in your contract can change your total.	SMS and Rezzy cost extra. Payment services and outside connections may charge their own fees. The guides say task photos and files are optional. We could not confirm a way to require a photo before a task can be marked done. Mobile access is an installable web app, not a native app.
Review sources	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews	CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews
01 / Plans & requirements
Plan options Plans offered for this rental software. Optional modules are separate from plan levels.	Available Guesty Lite Plan: Lite	Available Guesty Pro Plan: Pro	Available Core plan, with optional paid add-ons. Plan: Core plan
Property limits Listing or property limits for each plan. A target customer range does not confirm a strict limit.	Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	Aimed at 4–199 listings. Ask the provider about account limits. We could not confirm a firm property limit. Pricing targets 1–3 properties for Lite and 4–199 for Pro. The Lite overview says 5 or fewer, so check which range applies.	We could not confirm a minimum or maximum property count. The minimum monthly fee covers the first property even when it is turned off. This billing rule does not set a property limit. We could not confirm a maximum number of properties.
How you are charged How plan fees are worked out and billed. Check whether you pay per listing, per account or a share of booking income.	With conditions Pay per listing, monthly or yearly. Optimizer adds a booking fee. Plan: Lite Listed rates are starting prices. Ask for your account’s total.	With conditions Pay a set fee per listing or a percentage of booking income. Plan: Pro Your contract sets the fees and billing method. Turn off a listing before the previous month ends to avoid the next month’s charge.	Available Monthly plan based on property count Plan: Core plan
Booking fees Fixed or percentage fees on bookings. Check which transactions they apply to.	With conditions Lite Optimizer adds 1% per booking. Plan: Lite This fee applies to Lite Optimizer. It is not confirmed for every Lite option.	With conditions Percentage plans charge a share of Gross Booking Value. Plan: Pro Your contract sets the percentage. Fixed-fee plans are a separate option. Canceling on or after check-in still incurs the full contract commission.	Available No OwnerRez booking fees Plan: Core plan
Paid add-ons Features or services that cost extra beyond your plan.	With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: Lite Ask about add-on prices and fees for each transaction.	With conditions PriceOptimizer, LocksManager, Damage Protection, Advanced Analytics and GuestVerify cost extra. Plan: Pro Ask about add-on prices and fees for each transaction.	Available Property Management, QuickBooks, websites, SMS and Rezzy cost extra. Plan: Core plan
Trial Trial length and rules. A demo is different from a free trial.	Available 14-day free trial; no credit card or commitment Plan: Lite	Not supported No free trial; one-on-one demo offered Plan: Pro	Available 14 days, including enabled premium modules Plan: Core plan Damage Protection coverage is charged even during the trial
Setup fees One-time setup fees. A missing price does not mean setup is free.	We could not confirm a setup fee for Lite or that setup is free. Ask for the total before buying.	With conditions One-time platform and accounting setup fees may apply. Plan: Pro Ask which fees apply and their amounts. Accounting is a separate paid tool.	Available No setup fee Plan: Core plan
02 / Channels & sync
Airbnb connection How to connect Airbnb, and which accounts and listings qualify.	With conditions Connect to Airbnb. Plan: Lite	With conditions Connect to Airbnb. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Airbnb. Plan: Core plan
Vrbo connection How to connect Vrbo, and which accounts and listings qualify.	With conditions Connect to Vrbo. Plan: Lite	With conditions Connect to Vrbo. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Vrbo. Plan: Core plan
Booking.com connection How to connect Booking.com and which accounts and listings qualify.	With conditions Connect to Booking.com. Plan: Lite	With conditions Connect to Booking.com. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Connect directly to Booking.com. Plan: Core plan Connect through the API to use messages.
iCal import Import calendars from other tools. Check which details arrive and how updates work.	With conditions Import outside calendars as date blocks. Check plan: Lite includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	With conditions Import outside calendars as date blocks. Check plan: Pro includes iCal; confirm this import tool. Up to 10 calendar feeds per listing. Imported blocks are left out of Advanced Analytics and do not start Smart Calendar Rules.	Available Import an outside calendar through an iCal link. Plan: Core plan
iCal export Export calendar feeds to other tools. A calendar feed is different from an export of full booking records.	With conditions Share current and future bookings and blocked dates. Check plan: Lite includes iCal; confirm calendar export.	With conditions Share current and future bookings and blocked dates. Check plan: Pro includes iCal; confirm calendar export.	Available Share your calendar through an iCal link. Plan: Core plan
Rate sync Send rates to linked booking sites. Check which sites are supported and any limits.	With conditions Share prices with linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	With conditions Share prices with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Send prices and booking rules to linked booking sites. Plan: Core plan
Availability sync Send open and blocked dates to booking sites. Check how it works and any limits.	With conditions Share open and blocked dates with linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	With conditions Share open and blocked dates with linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Send open and blocked dates to linked booking sites. Plan: Core plan
Reservation sync Import bookings and changes from booking sites, or keep them in sync. Check which sites are supported.	With conditions Sync bookings from linked sites. Plan: Lite Supports Airbnb, Vrbo and Booking.com.	With conditions Sync bookings from linked sites. Plan: Pro Connect a supported booking site. The details you can share may differ by site.	Available Import bookings from linked sites. Plan: Core plan
Channel message sync Send and receive guest messages through booking-site connections. Check which sites are supported.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite Email, text and WhatsApp may need extra accounts or fees. Check each service.	With conditions Airbnb, Vrbo and Booking.com message threads Plan: Pro Email, text and WhatsApp may need extra accounts or fees. Check each service.	Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core plan Use a direct API connection to the booking site.
Sync limitations Known delays, fields that do not sync and limits on connections. These details alone do not show how reliable the service is.	With conditions iCal updates usually arrive within one hour. Check plan: Lite includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	With conditions iCal updates usually arrive within one hour. Check plan: Pro includes iCal; confirm these limits. Use either iCal or a direct link for the same calendar. Using both can duplicate dates. Imported entries block dates. You cannot edit them as guest bookings.	Available Use either iCal or the API for a booking site, not both. Plan: Core plan
03 / Reservations & calendars
Multi calendar A calendar view showing multiple listings and bookings together.	Available See your listings in one calendar. Plan: Lite	Available See your listings in one calendar. Plan: Pro	Available See several properties in a ribbon or monthly calendar. Plan: Core plan
Manual bookings Enter bookings by hand as well as importing them from booking sites.	Available Add bookings yourself. Plan: Lite	Available Add bookings yourself. Plan: Pro	Available Add bookings by hand. Plan: Core plan
Booking changes Edit booking fields and check whether changes reach linked booking sites.	With conditions Change stay times, booking status and guest counts. Plan: Lite Ask which date changes are allowed and which updates reach the booking site.	With conditions Change guest counts, listing and stay times in the phone app. Check plan: Pro includes the app; confirm these booking changes. Ask which changes reach the linked booking site.	With conditions Change dates and charges for supported bookings. Check plan: Core is likely. Check before buying. Change Airbnb dates in Airbnb. Change Vrbo dates on Vrbo if it is not linked. Add Booking.com charge changes by hand.
Booking cancellation Cancel bookings, with each booking site’s rules and refund limits.	With conditions Cancel bookings through quick actions. Plan: Lite Check the booking site’s cancellation steps. We do not know if canceling also refunds the guest.	With conditions Cancel a booking through its status in the phone app. Plan: Pro Check the booking site’s cancellation and refund steps.	With conditions Cancel supported bookings and keep their records. Check plan: Core is likely. Check before buying. Rules for canceling vary by booking site. For Vrbo bookings made before you linked it, track canceled stays yourself.
Calendar blocking Block dates without making a paid guest booking.	With conditions Block dates for maintenance or preparation. Check plan: Lite includes Multi-Calendar; confirm date blocking.	With conditions Block dates for maintenance or preparation. Check plan: Pro includes Multi-Calendar; confirm date blocking.	With conditions Block dates and set booking rules. Plan: Core plan Gap rules can block direct bookings and linked booking sites, but those dates do not look blocked in OwnerRez. Gap rules do not apply to blocks or bookings that are moved or changed.
Booking import Move or import existing bookings. Check which sources and file formats are supported.	Lite imports listings and bookings from linked sites. We do not know if it can import booking files. Old Guesty-for-Hosts guides cover a retired product.	With conditions Upload bookings using CSV or XLSX templates. Details: Check which plan includes this. Do not import bookings already added by a booking-site connection.	Available Use Excel templates to import bookings and financial records. Plan: Core plan
Guest records Save and view guest or contact history. This does not confirm a full customer-management system.	Available Save guest contact details and preferences. Plan: Lite	Available Save guest contact details and preferences. Plan: Pro	Available Save guest names and contact details. Check plan: Core is likely. Check before buying. Broader tools to manage customer relationships are not confirmed.
Booking export Export booking records. Check which file formats are supported.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	Available Download booking reports as CSV files. Plan: Pro	Available Download bookings as Excel, CSV or TSV files. Plan: Core plan
04 / Rates & booking rules
Seasonal rates Set prices for dates or seasons in your rental software.	With conditions Use PriceOptimizer for seasonal and holiday prices. Details: Lite + PriceOptimizer PriceOptimizer costs extra. Overlapping seasonal rules can combine and change the final price.	With conditions Use Rate Strategies for seasonal and holiday prices. Check plan: Pro includes Rate Strategies; confirm seasonal rules. Manual changes and changes from other pricing tools stay in place unless you choose to override them.	Available Set prices for repeating seasons or selected dates. Plan: Core plan
Minimum stays Set minimum stays. Check limits for each date and booking site.	With conditions Set default minimum stays for linked sites. Check plan: Lite includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	With conditions Set default minimum stays for linked sites. Check plan: Pro includes Multi-Calendar; confirm minimum-stay controls. Calendar changes and pricing tools can override defaults. For Expedia, change minimum stays in the calendar, not the property defaults.	Available Set minimum stays by property or season. Plan: Core plan
Gap night rules Adjust rules for unbooked nights between stays.	With conditions Use PriceOptimizer to allow shorter stays in booking gaps. Details: Lite + PriceOptimizer PriceOptimizer costs extra. Turn it on for the listing and apply its advice. Gap advice looks at the next 90 days.	With conditions Use pricing rules to fill gaps between bookings. Check plan: Pro includes Rate Strategies; confirm gap rules.	With conditions Allow shorter stays to fill suitable gaps between bookings. Plan: Core plan Gap rules do not apply to blocks or bookings that are moved or changed. Dates blocked by gap rules do not look blocked in the OwnerRez calendar.
Length of stay discounts Give discounts based on how long guests stay.	With conditions Offer weekly and monthly discounts on Airbnb, direct and manual bookings. Plan: Lite Discounts do not sync to Booking.com or Vrbo. Airbnb promotions take priority and do not combine with these discounts. The monthly percentage must be at least the weekly percentage. Direct and manual monthly discounts start at 28 nights.	With conditions Offer weekly and monthly discounts on Airbnb, Vrbo, direct and manual bookings. Details: Check which plan includes this.	With conditions Give percentage discounts for longer stays. Plan: Core plan Airbnb and Vrbo support differs. Set Booking.com discounts in its own Extranet.
Last minute discounts Give discounts based on how soon guests arrive.	With conditions Use PriceOptimizer to discount stays closer to arrival. Details: Lite + PriceOptimizer PriceOptimizer costs extra. The discount is applied after the base price and other price changes.	With conditions Change prices based on how soon guests arrive. Plan: Pro Ask how discounts combine and which booking sites support them.	Available Offer discounts based on how soon the guest will arrive. Plan: Core plan
Dynamic pricing Built-in tools that set prices and connections to outside pricing tools are separate features.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Lite + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	With conditions Use Guesty PriceOptimizer to adjust nightly prices. Details: Pro + PriceOptimizer add-on PriceOptimizer costs extra. Fees depend on your package.	We could not confirm this feature or what it requires.
Pricing connections Connections to nightly-pricing tools and what they require.	With conditions Connect PriceLabs to change prices and stay rules. Details: Lite / partner PriceLabs You need a PriceLabs account and connection token. PriceLabs cannot send weekly or monthly discounts or extra guest fees to Lite.	With conditions Connect PriceLabs to change prices and stay rules. Details: Pro + separate PriceLabs account You need a PriceLabs account and connection token. PriceLabs sends up to 540 days. Overlapping Rate Strategies can override stay rules.	With conditions Connect to PriceLabs, Beyond, DPGO or Wheelhouse. Check plan: Core is likely. Check before buying. You need an account with the pricing service and must approve the connection. Its fees apply. These outside services send daily prices. This does not confirm a built-in market-based pricing tool.
05 / Guest messaging & AI
Unified inbox See guest message threads from supported booking sites in one view.	Available Read guest messages in one inbox. Plan: Lite	Available Read guest messages in one inbox. Plan: Pro	Available Read email, text and booking-site messages in one inbox. Plan: Core plan Text messages need the paid SMS add-on.
Scheduled messages Schedule messages before or after booking dates and times.	With conditions Schedule messages around booking, arrival or departure. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	With conditions Schedule messages around check-in and check-out. Check plan: Pro includes Automated Messages; confirm these timing controls.	Available Schedule messages around each booking. Plan: Core plan
Event triggers Send messages when listed booking events happen.	With conditions Send messages when bookings are confirmed or guests arrive or leave. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	With conditions Send messages when bookings are confirmed. Check plan: Pro includes Automated Messages; confirm this trigger.	Available Send messages when a booking reaches a set stage. Plan: Core plan
Conditional messages Rules that send or skip messages based on booking details.	With conditions Choose when to send messages using booking and message rules. Plan: Lite Send through booking sites, email or text. For email or text, you need the guest’s correct contact details. The inbox does not show cleaner messages or replies from people who are not guests. For existing bookings, a new message rule runs only for events that have not happened yet.	With conditions Use booking and message rules to choose what gets sent. Check plan: Pro includes Automated Messages; confirm these rules. All your conditions must match when the message is sent.	Available Set rules for when messages are sent. Plan: Core plan
Message templates Reuse message templates and fill them with supported guest or booking details.	Available Saved replies Plan: Lite	Available Saved replies Plan: Pro	Available Reuse saved guest messages. Plan: Core plan
AI suggested replies AI writes a draft. A person checks or sends it.	With conditions ReplyAI writes drafts you can edit and send. Plan: Lite Turn on ReplyAI before use. Ask Guesty about AI fees and message limits.	With conditions ReplyAI writes drafts you can edit and send. Plan: Pro A user with the right permissions must turn on ReplyAI. Setup can take up to 24 hours. Ask Guesty about AI fees and message limits.	Available AI writes reply drafts. Details: Paid Rezzy AI add-on
AI automatic replies AI sends guest replies without a person approving each one. Check the limits.	With conditions AutoReply can send replies for you. Plan: Lite Turn on the agent and choose which types of messages it can answer. The AI gives each answer a score. You set the score needed to send a reply. You review replies below that score. Ask Guesty about AI fees and message limits.	With conditions AutoReply can send replies for you. Setup Turn on the agent. Choose the message types, properties and hours it can cover. Review The AI scores each reply. You set the score needed to send it. You review replies below that score. Access and fees Ask Guesty if your account has access. Check the fees and limits. Plan: Pro	Available Choose when AI can send replies for you. Details: Paid Rezzy AI add-on
Approval before AI sends Controls for a person to check an AI reply before it is sent.	With conditions You review the ReplyAI draft, then click Send. Plan: Lite AutoReply is a separate way to send replies for you.	With conditions You review the ReplyAI draft, then click Send. Plan: Pro AutoReply sends some replies for you. It asks you to review replies below your chosen AI score.	Available Choose draft-only mode during selected hours. Details: Paid Rezzy AI add-on
Translations Check automatic message translation. Templates written in several languages are a different feature.	With conditions Translate the latest guest message into your display language. Check plan: Lite includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	With conditions Translate the latest guest message into your display language. Check plan: Pro includes ReplyAI; confirm translation. Works on current and future guest messages. Very short messages or messages you have answered may not translate.	With conditions Translate Airbnb guest messages in the inbox. Check plan: Core is likely. Check before buying. Connect Airbnb. Translation for other booking sites is not confirmed. We could not confirm which incoming or outgoing messages are translated.
SMS messages Text guests by SMS. Check supported countries, phone numbers and fees.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	With conditions Send and receive guest texts in the inbox. Details: Check which plan includes this. Save a valid guest phone number. Guests in the US and Canada see a US sender number. The limit is 306 GSM-7 characters or 134 Unicode characters. Longer messages are cut off. Message logs last 14 days. Ask about text-message fees and which plan includes them.	With conditions Text guests from a dedicated phone number. Details: Paid SMS add-on Set up the SMS add-on and phone number. Text messaging costs extra. Check supported countries and usage fees.
Email messages Email guests. Check sender and booking-site limits.	With conditions Email the guest’s main personal or booking-site address. Check plan: Lite includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	With conditions Email the guest’s main personal or booking-site address. Check plan: Pro includes the inbox; confirm email sending. A booking-site address sends through that site. A personal address sends to the guest’s email.	Available Guest emails Plan: Core plan
06 / Direct bookings & payments
Website builder Vendor-provided tools to create and host a direct-booking website.	With conditions Build a website for booking requests or instant bookings. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.	Available Build a direct-booking website. Plan: Pro	Available Build a hosted website. Details: Paid Hosted Websites add-on
Booking widget Add a booking engine to a website hosted elsewhere.	With conditions Show the booking website inside your own website. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself. External site must support embedding	With conditions Add a booking form to your website. Check plan: Pro includes Booking Engine; confirm embedded forms. Your website must allow JavaScript or custom code.	Available Put booking, search and calendar tools on your website. Plan: Core plan
Custom domain Use your own domain for the provider’s direct-booking website.	With conditions Use your own web address for the booking website. Plan: Lite You need a paid Lite plan and payment details. The website is locked during the trial. Connect Airbnb and import listings before setup To accept instant bookings, connect a payment service and collect payment. You must approve booking requests yourself.	With conditions Use your own web address for the Booking Engine. Check plan: Pro includes Booking Engine; confirm this website option. You must own and set up the web address. Guesty Websites Basic charges $15 per month for a custom address. Advanced Website is a separate paid option.	Available Use your own web address for a hosted website. Details: Paid Hosted Websites add-on
Payment processors Payment services, with country and plan requirements.	Available Stripe Plan: Lite	Available Stripe, Merchant Warrior, Hyp Plan: Pro	With conditions Connect your own payment service. Plan: Core plan You need an outside payment-provider account. Its fees are separate. Each property can use one credit-card processing method.
Payment schedules Schedule booking payments or installments. Check which booking types are supported.	With conditions Collect 100% of payment when a booking is confirmed. Plan: Lite You cannot turn this off or change the schedule. Needs supported Stripe card payments. Excludes Airbnb, Payments by Booking.com and virtual cards.	With conditions Start scheduled payments when a booking is confirmed. Details: Check which plan includes this. You need a valid payment method and a supported payment service. Excludes Airbnb guest payments and Payments by Booking.com. Ask which payment schedules you can change.	Available Schedule the first payment and remaining balance. Check plan: Core is likely. Check before buying. Set up payment rules. Automatic card payments need a saved guest card.
Security deposits Collect or hold refundable deposits. Damage insurance and protection are separate features.	With conditions Add, charge or release a card deposit hold by hand. Plan: Lite You need a valid guest card. Ask for card details separately if the booking site collects payment. Holds last 7 days, or 5 days for Visa.	With conditions Hold a card deposit and charge it from the booking payment screen. Details: Check which plan includes this. You collect the deposit through the saved payment method; the booking site does not. Ask how long the hold lasts and which plan includes it.	With conditions Take a refundable deposit or hold money on a card. Check plan: Core is likely. Check before buying. Set up deposit rules and a supported payment service. Booking-site restrictions apply.
Refunds Issue refunds through supported payment steps. Check whether fees are refunded too.	With conditions Refund guests from the booking payment screen. Plan: Lite Ask which payment services and booking sites support refunds.	With conditions Refund paid charges to the original payment method. Details: Check which plan includes this. Canceling a booking does not automatically refund it. Use Airbnb’s Resolution Center for Airbnb refunds. Use Booking.com’s extranet for virtual-card refunds. Refund each payment separately. Recording a refund does not send money.	With conditions Refund a linked card payment or record a refund made elsewhere. Check plan: Core is likely. Check before buying. Use a connected payment service. Refund payments older than six months outside OwnerRez. Do the same if the payment service is no longer connected.
Rental agreements Create, send or sign guest agreements. Check whether electronic signatures are supported.	With conditions Let guests sign agreements online. Plan: Lite Set up the Guest App first.	With conditions Let guests sign agreements online. Plan: Pro Set up the Guest App first.	Available Let guests sign agreements online. Plan: Core plan
Guest verification Checks of guest identity or bookings. These do not guarantee you meet legal rules.	Lite’s Guest App collects ID documents. We do not know if it checks them. GuestVerify is not included on Lite.	With conditions Use GuestVerify for ID checks and guest risk screening. Details: Pro + GuestVerify GuestVerify costs extra. It does not guarantee legal compliance.	With conditions Connect SafeGuest to check guest identity and booking risk. Check plan: Core connection is likely. SafeGuest is a separate service. Set up SafeGuest and accept its terms. Optional Protect costs $29 per stay. Prevent and Protect are different services.
Direct booking fees Fees for direct bookings. Check payment-processing fees and paid protection too.	With conditions Guesty gateway fees are extra to payment-service fees. Plan: Lite Ask for the fee amount. Stripe collects the Guesty fee for each transaction and the first failed attempt. Lite Optimizer’s percentage fee is separate.	With conditions Advanced Website: $49 per month plus 0.5% of direct Gross Booking Value. Details: Pro + Advanced Website Charged per website after you publish it. Other direct-booking options may have different fees. Payment-service and gateway fees are extra.	Available No OwnerRez booking fees; processor charges separate Plan: Core plan
07 / Cleaning & operations
Automatic tasks Creates tasks automatically from bookings or events linked to a booking.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Lite includes Task Management; confirm this task.	With conditions Create repeat tasks for check-in, check-out or new bookings. Check plan: Pro includes Task Management; confirm this task.	With conditions Turn requests in guest messages into tasks you can track. Details: Paid Rezzy AI add-on Turn on Rezzy for $9 per property each month. This detects tasks in guest messages. It does not confirm every type of repeating task schedule.
Cleaner access Give cleaners access to tasks or calendars without extra management tools they do not need.	With conditions Cleaners see assigned tasks and related booking and property details. Plan: Lite Cleaners cannot see billing or settings. Their permissions cannot be changed. Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.	With conditions Limit cleaner and maintenance staff to task tools. Check plan: Pro includes Task Management; confirm staff access. Ask which roles and task tools are included.	Available Give cleaners their own portal accounts. Plan: Core plan
Task checklists Reuse task lists and mark jobs done.	With conditions Use task checklists and see when they were completed. Check plan: Lite includes Task Management; confirm this tool.	With conditions Use task checklists and see when they were completed. Check plan: Pro includes Task Management; confirm this tool.	With conditions OwnerRez describes task checklists. Details: Paid Rezzy AI add-on The current task setup guide does not explain how to create or complete the checklists.
Photo requirements Ask for or require photos of finished work.	With conditions Ask for before-and-after photos in task comments. Check plan: Lite includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	With conditions Ask for before-and-after photos in task comments. Check plan: Pro includes Tasks and the app; confirm photo requests. We do not know if photo uploads can be required. Only users with the right role can create tasks.	We could not confirm this feature or what it requires.
Task notifications Send notices when tasks are assigned, changed or completed.	With conditions Send alerts for tasks you create and assign. Check plan: Lite includes Task Management; confirm task alerts. Ask how alerts are delivered.	With conditions Send alerts for tasks you create and assign. Check plan: Pro includes Task Management; confirm task alerts. Ask how alerts are delivered.	Available Choose task alerts. Check plan: Core is likely. Check before buying. Set up the alerts you want to receive.
Maintenance tasks Record maintenance jobs or assign them to someone. General reminders are a separate feature.	With conditions Set repeat maintenance and inspection tasks. Check plan: Lite includes Task Management; confirm this task.	With conditions Set repeat maintenance and inspection tasks. Check plan: Pro includes Task Management; confirm this task.	Available Create repair tasks, assign staff and record the result. Check plan: Core is likely. Check before buying. These are tasks you add yourself. Rezzy’s automatic tasks from guest messages cost extra.
Cleaning connections Connections to outside cleaning services, with their setup requirements.	With conditions Send bookings to Turno to schedule cleaners. Details: Lite + Turno You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Connect Turno to schedule cleaners. Details: Check which plan includes this. You need a Turno account and token. Link each property. Turno fees may apply.	With conditions Connect to Turno for cleaning schedules. Details: Available to all OwnerRez customers You need a Turno account and must approve the connection. Cleaner payments and marketplace fees may apply. Use one Turno account per OwnerRez account. Turno imports bookings and blocks up to three months ahead.
08 / Check-in & smart access
Checkin instructions Send check-in details to guests at supported stages of a booking.	Available Show arrival details in the web guest app. Plan: Lite	Available Show arrival details in the web guest app. Plan: Pro	Available Send arrival details through automatic booking messages. Plan: Core plan
Guest portal A booking page or portal for guests. Check what guests can do there.	With conditions Give guests a web app with booking details and pre-arrival forms. Plan: Lite Set up up to 50 Guest Apps. Payment information, additional information and guidebooks are Pro-only. Forms collect details. ID checks and payment processing are separate.	Available Give guests a web app with forms, arrival details and agreements. Plan: Pro	Available Use My Stay for guest contact details, agreements and deposits. Check plan: Core is likely. Check before buying. Guests see only the steps you set up. Returning guests may need to prove who they are.
Lock connections Supported smart-lock platforms connect directly or through another service.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Lite + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	With conditions LocksManager supports brands including Schlage, Nuki and TTLock. Details: Pro + LocksManager LocksManager costs extra. You need compatible locks and a working connection.	Available Connect Schlage, igloohome, RemoteLock and other lock systems. Plan: Core plan Compatible connected lock platform
Automatic lock codes Creates lock codes automatically for each booking. Check the required hardware and services.	With conditions Create a different door code for each booking. Details: Lite + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Create a different door code for each booking. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	Available Make door codes for each booking. Plan: Core plan Compatible connected lock platform
Code scheduling Set codes to work only during the stated check-in and checkout times.	With conditions Turn off door codes at the guest’s check-out time. Details: Lite + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	With conditions Turn off door codes at the guest’s check-out time. Details: Pro + LocksManager add-on LocksManager costs extra. You need compatible locks and a working connection.	Available Set door codes to work around check-in and check-out, with extra time if needed. Plan: Core plan Compatible connected lock platform
Code delivery Send booking access codes to guests through supported channels.	With conditions Send LocksManager door codes in automatic messages. Check plan: Lite + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	With conditions Send LocksManager door codes in automatic messages. Check plan: Pro + LocksManager; confirm automatic code messages. LocksManager costs extra. The code must exist before the message is sent. Allow enough time after booking for the code to be created.	With conditions Add door codes to saved guest messages. Plan: Core plan Use a supported lock service that sends codes back to OwnerRez. Set up your message template.
Access extra costs Smart-access software or connections may cost extra. Hardware is a separate cost.	With conditions LocksManager costs extra. Ask for its price. Details: Lite + LocksManager Buy the lock hardware separately.	With conditions LocksManager costs extra. Ask for its price. Details: Pro + LocksManager Buy the lock hardware separately.	With conditions $4 per lock each month for direct Schlage, igloohome or Hubitat connections. Details: Paid direct-lock connection You need supported lock hardware. Other connection fees may differ. Other outside-service fees are not confirmed here.
09 / Reports & accounting
Booking reports Reports about bookings. Check which measures they include.	With conditions Filter confirmed bookings by date and listing. Plan: Lite	Available Choose report columns and filter bookings. Plan: Pro	Available See detailed bookings or booking summaries. Plan: Core plan
Occupancy reports See how often your rentals are booked. Filter by date or property.	With conditions See how often properties are booked, by date or property. Plan: Lite Use the desktop dashboard. This is not in the Lite phone app.	With conditions See how often properties are booked by calendar date. Check plan: Pro includes Analytics; confirm occupancy reports.	Available See booked nights and the share of nights booked. Plan: Core plan
Revenue reports Revenue reports and the measures they include. These are separate from financial accounting.	With conditions See payouts, commission and income per available listing. Plan: Lite Includes canceled bookings. Use the desktop dashboard. Its currency comes from the Airbnb account.	Available See payouts, commission, paid amounts and taxes in booking reports. Plan: Pro	Available View booking income and payment reports. Plan: Core plan
Owner statements Statements for property owners. Check which income and expenses they include.	Not supported Not included on Lite Plan: Lite	Available Create and adjust owner statements. Plan: Pro	Available Make statements of income, costs and commissions. Details: Paid Property Management add-on
Expense tracking Record property or booking expenses in the software.	We do not know if Lite tasks let you enter costs. General Guesty task pages mention this, but the Lite guide does not confirm it.	With conditions Add costs to task work orders. Check plan: Pro includes Task Management; confirm cost entry. This covers task costs, not a full accounting ledger.	Available Record costs and attach receipts. Details: Paid Property Management add-on
Accounting connections Which accounting tools connect and what they can share.	We could not confirm a Lite connection to accounting software. Pro’s paid Trust Accounting tool is not included on Lite.	With conditions Connect Trust Accounting to QuickBooks and Seamless Chex. Details: Pro + Trust Accounting Trust Accounting costs extra. The other services may need their own accounts and fees.	With conditions Connect to QuickBooks. Details: Paid QuickBooks add-on You need a QuickBooks account.
Report exports Download reports in the listed file types.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	Available Download booking reports as CSV files. Plan: Pro	Available Download reports as Excel or CSV files. Plan: Core plan
10 / Team & owner access
Team users Extra staff accounts, with any user or plan limits.	With conditions Invite Admin and Cleaner users. Plan: Lite Guesty’s guides disagree on extra users for Lite. Check before choosing this plan. Ask for the user limit.	With conditions Invite as many team users as you need. Plan: Pro You need permission to manage users.	Available Create as many staff logins as you need. Plan: Core plan
User permissions Choose what each person can see and do.	With conditions Choose Admin or Cleaner. The roles have fixed access. Plan: Lite Admins have full access. Cleaner permissions cannot be changed. Guesty’s guides disagree on extra users for Lite. Check before choosing this plan.	With conditions Choose roles and what each user can access. Plan: Pro You need permission to manage users.	Available Give staff full, limited or view-only access. Plan: Core plan
Choose which properties each person can access Choose which properties a person can access.	We do not know if you can choose which properties a Lite user sees. Cleaner access alone does not confirm this. Guesty’s guides disagree on whether Lite allows extra users.	With conditions Give users all listings, selected listings or listings matching a rule. Plan: Pro Chats are grouped by guest. A returning guest’s history may show messages from other properties.	Available Choose which properties staff and portal users can access. Plan: Core plan
Owner portal Let owners view property, booking or financial details.	Not supported Not included on Lite Plan: Lite	Available Owner portal Plan: Pro	Available Owners can use the portal. Statements need the paid Property Management add-on. Plan: Core plan
Mobile app A mobile app. A website that fits a phone screen does not confirm an app.	Available Use the phone app for bookings, messages and tasks. Plan: Lite	Available Use the phone app for bookings, messages and tasks. Plan: Pro	Not supported Use an installable web app, rather than an app-store app. Plan: Core plan
11 / Integrations & data access
Public API An API for outside developers. API connections to booking sites alone do not confirm developer access.	Not supported Not included on Lite Plan: Lite	Available Developer Open API Plan: Pro	Available Connect your own software with API v2. Plan: Core plan
API access conditions Who can use the developer API, including required plans, approval and access limits.	Not supported Open API is not included on Lite. Plan: Lite Partner connections use separate tokens. They do not provide public developer access.	With conditions Use a Pro account with API access. Admins create access details. Plan: Pro API requests need a valid OAuth2 bearer token. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours. Partner connection tokens are separate from public developer access.	With conditions Use a personal access token for your account, or OAuth for other users. Plan: Core plan Use the correct sign-in method. Personal tokens have limits tied to the user account and IP address.
Webhooks Sends notices about events to linked systems.	We could not confirm outgoing event alerts on Lite. Its partner connections do not confirm this, and Open API is not included.	With conditions Get alerts when guest or owner messages are sent or received. Details: Pro Open API You need API access and must set up event alerts. These alerts cover message events only.	With conditions Send booking, guest, property and message events to connected software. Details: OAuth apps only You need a registered OAuth app. Personal access tokens cannot use webhooks. Acknowledge each alert within 4 seconds. Failed deliveries are retried up to 10 times.
Zapier A Zapier connection with stated events, actions or plan requirements.	Guesty has Zapier beta guides, but we do not know if Lite can use this connection.	With conditions Start Zapier tasks when bookings are created, confirmed or changed. Details: Check which plan includes this. The connection is marked beta. You need a partner account and login details. Ask whether your plan can use it.	With conditions Use the official Zapier connection. Plan: Core plan You need a separate Zapier account.
Data export Check which data you can take with you, beyond calendar feeds. Ask which file types you can download.	With conditions Get a booking report by email as a CSV file. Plan: Lite Exports bookings only, with limited filters. For a large export, you may need to narrow the results first.	With conditions Download booking reports as CSV files. Plan: Pro This covers bookings. We could not confirm a full account export.	Available Booking, inquiry and quote exports Plan: Core plan
12 / Setup & support
Onboarding Setup help, including whether it is optional or costs extra.	Available One-to-one guided setup Plan: Lite	Available One-to-one guided setup Plan: Pro	Available Use the setup wizard and a free Jumpstart session. Plan: Core plan
Moving your data Help or tools to import records from another system.	We could not confirm current help moving data to Lite. Pro import guides and old Guesty-for-Hosts guides do not confirm Lite support.	With conditions Import booking files yourself or send them to Guesty. Details: Check which plan includes this. We could not confirm a full account move. Ask which plan and service fees apply.	Available Import existing bookings and past financial records. Plan: Core plan
Help center Public guides and help pages. These alone do not show the quality of support.	Available Public help center Plan: Lite	Available Public help center Plan: Pro	Available Public support guides Plan: Core plan
Email support Email support, with any plan limits. Response time is unconfirmed.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Lite.	With conditions Get email support 24/7 through the dashboard, app or form. Check plan: Confirm email support on Pro.	Available Email support Plan: Core plan
Chat support Live or in-app support chat. Check whether help comes from a person, an AI bot or self-service pages.	Available 24/7 live chat Plan: Lite	Available 24/7 live chat Plan: Pro	We could not confirm this feature or what it requires.
Phone support Phone support, with any plan or country limits.	Not supported Not included on Lite Plan: Lite	Available Phone support Plan: Pro	We could not confirm this feature or what it requires.
13 / API features
API features are listed below. Each row shows its access rules. Live operation is not confirmed.
Documented API versions Versions listed in the public API guides. This does not guarantee they work with your setup.	Not supported Open API is not included on Lite. Plan: Lite	Available API version 1. Details: Pro; check the requirements for the data you need.	Available v2 Details: Check that your plan lets you connect your own software.
API authentication Security methods listed in the API guide. Approval to use the API and the right plan are separate requirements.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Use an OAuth2 bearer token in the Authorization header. Details: Pro; check the requirements for the data you need. Each API key can create up to 5 tokens in 24 hours. Each token lasts 24 hours.	Available OAuth bearer or HTTP Basic personal token Details: Check that your plan lets you connect your own software.
Read property records Read property records through the API.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read listings. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/properties Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read reservation records An API tool reads booking records.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read bookings. Details: Pro; check the requirements for the data you need. Read up to 10 booking IDs per request. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions GET /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Either property_ids or since_utc required.
Create bookings An API tool creates bookings. This does not confirm the same steps are available in the interface.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Create bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions POST /v2/bookings Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Update bookings An API tool changes booking fields. Check which fields and booking sites it supports.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Change booking dates. Details: Pro; check the requirements for the data you need. This changes booking dates. Other fields use separate API actions. You need API access and admin permission. Changing dates recalculates money totals, even if applyRecalculation says otherwise. Booking v3 tools are marked beta.	With conditions PATCH /v2/bookings/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest data Read guest records through a separate API tool or as part of a booking response. Check which option is supported.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/guests Details: Check that your plan lets you connect your own software. Your software needs permission to connect. At least one of q, created_since_utc, from or to required.
Update guest records Updates guest records, not just contact fields on a booking.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Change guest records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions PATCH /v2/guests/{id} Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read guest messages An API tool reads guest messages or conversation details.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read messages in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Send guest messages An API tool adds or sends guest messages. Check access requirements separately.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Send a message in a conversation. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Owner chats cannot use airbnb2. Owner messages from the platform module go by email.	With conditions POST /v2/messages Details: Check that your plan lets you connect your own software. Your software needs permission to connect through OAuth. Personal tokens cannot use messages. Third-party apps also need a signed messaging agreement.
Read nightly rates Read rates through an API tool or nightly-price fields in a calendar response.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read prices from a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions GET /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect. This returns individual price overrides. Use GET /v2/calendar for the calculated nightly price.
Update nightly rates Send nightly prices through the API. This is separate from working out which price to use.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Change prices in a rate-plan calendar. Details: Pro; check the requirements for the data you need. You need the rate-plan ID and listing ID. You need API access and admin permission.	With conditions PATCH /v2/spotrates Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read availability calendar Read open dates or calendar nights through the API.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read listing calendars. Details: Pro; check the requirements for the data you need. You need API access and admin permission. For multi-unit listings, allotment > 0 means space is available. Use calendar status only if allotment is not a number.	With conditions GET /v2/calendar Details: Check that your plan lets you connect your own software. Your software needs permission to connect. Request at most 90 days at a time. Older dates or dates outside the booking window may be missing. An open date does not prove it meets all booking rules. Nightly amounts exclude fees and taxes. Data can be late. Check availability and the full stay price through Quote / Booking before accepting a booking.
Read payment records Reads actual payment records. Changing payment settings or making payment links is a separate feature.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read Guesty Pay payment records. Access You need API access, admin permission and a Guesty Pay subscription. This covers Guesty Pay payments only. Filters Choose a date range of up to one month, or use a booking confirmation code. A confirmation code cannot be combined with other filters. Details: Pro; check the requirements for the data you need.	With conditions GET /v2/payments Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read refund records An API tool reads refund records. This does not confirm that it can issue refunds.	Not supported Open API is not included on Lite. Plan: Lite	We do not know if the API can read refund records.	With conditions GET /v2/refunds Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Read owner records Read property-owner records through the API.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read owner records. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions GET /v2/owners Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Custom data fields API tools for custom fields or extra booking details. Check which types of data each tool supports.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read custom fields on bookings. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Booking v3 tools are marked beta.	With conditions POST /v2/fielddefinitions Details: Check that your plan lets you connect your own software. Your software needs permission to connect.
Manage webhook plans API tools to list, create or remove webhook plans. A guide to receiving webhook updates alone does not confirm these controls.	Not supported Open API is not included on Lite. Plan: Lite	With conditions List event alerts. Details: Pro; check the requirements for the data you need. You need API access and admin permission.	With conditions POST /v2/webhookplans Details: Check that your plan lets you connect your own software. Your software needs permission to connect through an OAuth app.
Documented throttling response The API lists error 429 for too many requests or another stated request limit. Exact numeric limits need separate confirmation.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Up to 15 requests per second, 120 per minute and 5,000 per hour. Details: Pro; check the requirements for the data you need. All account API tokens share these limits. Official Marketplace partner connections are excluded. After HTTP 429, wait for the time in the Retry-after header.	With conditions Too many requests return HTTP 429. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. We could not confirm the number of requests allowed.
Reservation pagination Read booking records a page at a time. Check the default page size and any maximum.	Not supported Open API is not included on Lite. Plan: Lite	With conditions Read booking results in pages: 25 by default, up to 100. Details: Pro; check the requirements for the data you need. You need API access and admin permission. Other API tools, including owners and payments, use different page limits.	With conditions Use limit, offset or cursor to read records in batches. The default is 20; the maximum is 100. Details: Check that your plan lets you connect your own software. Your software needs permission to connect. For booking lists, use the next_page_url cursor. When you send a cursor, changed filters are ignored.

Compare property management software for daily work — Guesty Lite vs Guesty Pro vs OwnerRez

List the jobs you want to handle in one place. Check booking sites, guest messages, payments and staff access first. Then compare the plan and extras needed for those jobs. A long feature list will not show whether your booking sites and work rules are covered.

Guesty Lite: what to consider

Check the tools in your billing choice and any paid extras. Cleaner access has fixed permissions. A partner link does not give you access to the public API for custom software links. Read the Guesty Lite profile for its plans and requirements.

Guesty Pro: what to consider

Ask for a full quote for the work you need. It should list setup, paid extras and booking-related charges. Check access terms before planning a custom software link. Read the Guesty Pro profile for its plans and requirements.

OwnerRez: what to consider

Match the core tools and paid modules to your process. Text messages and Rezzy cost extra. Staff tasks are separate from Rezzy issue detection and paid owner-accounting tools. Check payment and channel rules before moving bookings. Read the OwnerRez profile for its plans and requirements.

Explore all property management options, how to choose property management software, how to plan a software switch to continue your shortlist.

Common questions

What should I test before switching to one of these tools?

Check future bookings, blocked dates and rate plans before the new system takes control. Then look at rates and fees on each booking site. A link marked connected does not prove that every booking or price rule moved across.

How should I compare the full setup for Guesty Lite, Guesty Pro and OwnerRez?

List the main software and any extras on their own. Extras can include lock tools, guidebooks, paid modules and a team to answer guests. Ask which tasks your quote covers. Name the person who will do the work that remains. An inbox or task list does not do it all for you.

Does Guesty Lite’s ReplyAI send its suggested reply for me?

The ReplyAI draft workflow asks you to review the reply and send it. Check the details and change the text first if needed. This describes ReplyAI drafts; it does not mean every Guesty AI tool needs a manual send.

Does Guesty Pro’s inbox include a team to answer guests?

Do not assume so. The inbox is a tool for messages. Guest Communication Services is a separate add-on with a team to handle guest contact. Ask whether that service is in your quote and what work the team will cover.

Do OwnerRez’s optional tools stay free after the trial?

No. OwnerRez says premium features left on after the trial become billable. Check which optional tools you have enabled before the trial ends. Keep only the ones you want to pay for; trying a tool does not make it part of the base price.

Guesty Lite vs Guesty Pro vs OwnerRez

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Guesty Lite

Guesty Pro

OwnerRez

Compare property management software for daily work — Guesty Lite vs Guesty Pro vs OwnerRez

Guesty Lite: what to consider

Guesty Pro: what to consider

OwnerRez: what to consider

Common questions

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