Guesty Lite
Handle guest messages alongside bookings, a shared calendar and assigned tasks.
Best for: Keeping guest-message work close to booking and cleaning tasks.
YOUR SHORTLIST, SIDE BY SIDE
Guesty Lite vs Lodgify
Compare Guesty Lite vs Lodgify for guest messages. Check booking-site links, message rules and who on your team can use them.
Overview
Lodgify
Use a shared guest inbox. Professional adds custom automatic messages; Ultimate adds team tasks.
Best for: Use one guest inbox with your plan’s message rules.
Showing all 18 detailed properties.
| What matters to you |  Guesty LiteGuest communication |  LodgifyGuest communication |
|---|---|---|
| Score | STRCompare scoring | STRCompare scoring |
| Properties | Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. | Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. |
| Overview | Guesty Lite combines booking-site tools, messages, a shared calendar and tasks. | Four tiers cover booking sites, calendars and a shared inbox. Starter adds website bookings. Professional adds custom automatic messages. Ultimate adds daily work tasks. |
| Plans and add-ons | Guesty Lite Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use. PriceOptimizer · add-on Paid add-on. Hardware, partner services and usage may cost extra. LocksManager · add-on Paid add-on. Hardware, partner services and usage may cost extra. | Basic One property, with a booking-site calendar, inbox and self-setup. Website access is unconfirmed. Starter Up to two properties. Includes Basic tools, plus a website and booking widget, price and payment tools, co-host access and expert setup. Professional Includes Basic and Starter tools, plus scheduled messages, manual payment collection, phone and email support, and Dynamic Pricing. Ultimate Includes lower plans, plus tasks, automatic check-in and checkout steps, owner statements, a guest app, Turno and priority live support. Smart Locks · add-on Pay USD 7 per device each month in advance. You need supported hardware already installed. We could not confirm whether the base plan qualifies. |
| Price and how you pay | Standard Lite from USD 29/listing/month Plan prices and conditionsStandard Lite from USD 29/listing/month These are starting rates. Your total is not confirmed. The marketed range of 1-3 listings is not a firm limit. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. Standard Lite: Price not confirmed From USD 29/listing/month. Monthly advertised rate. These are starting rates. Your total is not confirmed. The advertised 1–3 listing range is not a firm limit. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. LiteOptimizer: Price not confirmed From USD 9/listing/month. Monthly advertised rate. Adds 1% per reservation. We could not confirm the exact yearly billing terms. These are starting rates. Your total is not confirmed. The advertised 1–3 listing range is not a firm limit. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. | Basic monthly account total · USD 18Total account bill Plan prices and conditionsBasic monthly account price · USD 18 Total account bill This shows the monthly account total in USD for the selected setup. Taxes, payment fees and extras are separate. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. Basic: Basic: Price for this selection · USD 18 Total account bill This shows the monthly account total in USD for the selected setup. Taxes, payment fees and extras are separate. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. Starter: Starter: Price for this selection · USD 33 Total account bill This shows the monthly account total in USD for the selected setup. Taxes, payment fees and extras are separate. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. Professional: Professional: Price for this selection · USD 58 Total account bill This shows the monthly account total in USD for the selected setup. Taxes, payment fees and extras are separate. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. Ultimate: Ultimate: Price for this selection · USD 85 Total account bill This shows the monthly account total in USD for the selected setup. Taxes, payment fees and extras are separate. This estimate covers one account for exactly 1 billable property. Module and occupancy rules still apply. It does not assume how many devices or messages you use. |
| Limits and requirements |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,054 reviews G2Rating 4.6 / 5 · 136 reviews GoogleRating 4.3 / 5 · 552 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,439 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews GoogleRating 4 / 5 · 363 reviews |
| 01 / Messaging channels | ||
| Unified inbox Which booking sites share one inbox. | Available Read guest messages in one inbox. Plan: Lite | Available Read conversations from connected booking sites together. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Airbnb messages Check Airbnb message access and limits. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite
| Available Read connected booking-site conversations in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Vrbo messages Check Vrbo message access and limits. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite
| Available Read connected booking-site conversations in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Booking.com messages Check Booking.com message access and limits. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: Lite
| Available Read connected booking-site conversations in the inbox. Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Email Send guest emails and handle replies. | With conditions Email the guest’s main email address or the address supplied by the booking site. Plan: Lite
| With conditions Edit the email sent to a guest when a booking is cancelled. Details: Check which plan includes cancellation emails.
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| SMS Where text messages work and what sending them costs. | With conditions Send and receive guest texts in Guesty Inbox. Details: Check which plan includes this.
| Available Text guests with updates and reminders. Plan: Ultimate
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| WhatsApp Check WhatsApp support and what else you need. | We could not confirm this feature or which plan includes it. | With conditions Lodgify says you can use WhatsApp from its inbox. Details: The provider advertises this. Check setup, which plan includes it and any message fees. |
| 02 / Automation and teams | ||
| Scheduled messages When booking events start tasks and which rules apply. | With conditions Schedule messages around booking confirmation, check-in, checkout or expected arrival and departure. Booking filters and message rules decide when they send. Plan: Lite
| With conditions Schedule arrival and departure messages. Plan: Professional / Ultimate
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| Templates and variables Reuse message text and add details from each booking. | Available Saved replies Plan: Lite | Available Quick replies and reusable templates Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI replies Check whether AI drafts a reply or sends it for you. | With conditions Draft replies or send them for you.
Plan: Lite
| With conditions AI writes and improves drafts. Co-Host asks you to approve messages and changes. Details: Basic (1 property); Starter (up to 2); Professional; Ultimate; AI Co-Host beta
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| Translation Find a message’s language and translate it. | With conditions Translate the latest guest message into the app’s display language. Plan: Lite
| We could not confirm this feature or which plan includes it. |
| Team inbox Set staff access and assign jobs. | With conditions Invite Admin and Cleaner users. Admins have full access. Cleaners have a fixed set of task permissions. Plan: Lite
| Available Co-host access and team access levels you can set. Details: Starter / Professional / Ultimate; Ultimate |
| Attachments File types you can send and limits for each message channel. | We could not confirm this feature or which plan includes it. | We could not confirm this feature or which plan includes it. |
| Guest portal Give guests check-in details and a place to find stay information. | With conditions Guest App shows booking details and forms to fill in before arrival. Plan: Lite
| With conditions Guests can see arrival and stay details in a web portal or app. Plan: Ultimate
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| Review requests Rules for sending review requests automatically. | We could not confirm this feature or which plan includes it. | With conditions Ask for reviews automatically after checkout. Details: Set the time and template, and check your plan. Writing a review of an Airbnb guest is separate. |
| 03 / Eligibility and costs | ||
| Property limits Check the actual limit, not just the advertised size. | Guesty lists 1–3 listings. Another page says 5 or fewer. Ask Guesty how many your account can use.
| Available Basic: 1 property; Starter: 2 properties Basic allows one property and Starter allows two. We could not confirm a maximum for the account, Professional or Ultimate. Plan: Basic / Starter / Professional / Ultimate
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| Plans and add-ons Message tools in each plan and add-on. | Available Guesty Lite Plan: Lite | Available Basic; Starter; Professional; Ultimate |
| Additional fees SMS, AI and optional service charges. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: Lite
| Available Optional advice and add-on services. Plan: Basic / Starter / Professional / Ultimate |
Compare tools for guest messages — Guesty Lite vs Lodgify
List the messages your guests need before, during and after a stay. Check where those messages arrive and who should reply. Separate reply drafts from messages sent on their own. Then confirm the plan, channel coverage and any extra SMS charges for the process you want.
Guesty Lite: what to consider
Check which booking sites and paid tools the plan includes. Cleaner access has fixed permissions. Confirm that those permissions fit the people who handle your guest and cleaning work. Read the Guesty Lite profile for its plans and requirements.
Lodgify: what to consider
Choose the tier for your planned messages rather than the inbox alone. AI Co-Host is beta and needs approval before sending or making changes. Check access before relying on it for guest replies. Read the Lodgify profile for its plans and requirements.
Explore all guest communication options, how to plan automated guest messages, how guest tools fit your software setup to continue your shortlist.
Common questions
Which messages should I test in Guesty Lite and Lodgify?
Try a new inquiry, a confirmed booking and a changed arrival time on your booking channels. Check where the replies appear and who gets a notice. This helps you spot gaps before guests depend on the setup.
What should I check if I want AI replies from one of these tools?
Check whether the tool writes a draft for you or sends replies on its own. Decide who handles questions outside its scope. Keep your property instructions current, and check that a guest can still reach a person when needed.
Should I check Guesty Lite’s ReplyAI draft before it is sent?
Yes. The described ReplyAI workflow lets you review, edit and send the draft. Check facts such as entry times and property rules first. This is the draft tool’s workflow; other Guesty AI tools may send replies under different settings.
How does Lodgify’s AI Messaging Assistant differ from a scheduled message?
The assistant suggests a reply for you to check, edit and send. A saved template can send at a time or booking event you choose. Check which tool you are setting up. A useful draft is not the same as an automatic reply.