YOUR SHORTLIST, SIDE BY SIDE
Host Tools vs OwnerRez
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
Compare features by plan.
For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Host ToolsProperty management |  OwnerRezProperty management |
|---|---|---|
| At a glance / Portfolio pricing | ||
| Market | US | US |
| Properties | Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. | No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Overview | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. | Per-property core subscription covering channel management, messaging, booking records and direct-booking tools; optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans & modules | Messaging Guest/cleaner communication, mobile access and message translation; calendar/rate management requires Pro. Pro Adds calendar/rates, direct booking, team access and AI; smart locks optionally add USD 3/lock/month. Enterprise Quote-based; 134+ card and more-than-134 FAQ conflict at 134. Confirm eligibility and scope. Smart locks · add-on Pro plus USD 3/connected lock/month; compatible hardware/account connection required. | Core subscription Monthly per-property subscription; no booking/setup fee; core inclusion in some rows inferred from exhaustive premium exclusions. Property Management · add-on Separate property-count fee; owner statements and expense accounting. QuickBooks · add-on Separate property-count fee and QuickBooks account. Hosted Websites · add-on Separate property-count fee; hosted website/custom domain. WordPress + Integrated Websites · add-on Separate fee for supported WordPress plugin/listing-content API route. SMS · add-on Separate number/module fee and outgoing usage beyond included segments. Rezzy AI · add-on USD 9/property/month; AI guest replies and automatic action-item tasks; checklist description is vendor-level evidence. |
| 1-property price for your selection | Messaging entry plan account price · USD 30.00Monthly billing selection · Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Plan prices and conditionsMessaging: USD 30 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Pro: USD 32 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Optional smart locks add USD 3/connected lock/month; hardware/processor costs separate. Enterprise: Outside this portfolio Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Enterprise advertised 134+ listings; this small-count scenario is outside its documented audience. | Core monthly subscription · USD 40.00Monthly billing selection · Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Plan prices and conditionsCore subscription: USD 40 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Property Management add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. QuickBooks add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Hosted Websites add-on: USD 15 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Rezzy AI add-on: USD 9 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. SMS add-on: Not confirmed USD 15/number/month with 500 outgoing segments; then USD 0.015/segment. Number/usage selection required, independent of property count. Direct lock integrations: Not confirmed USD 4/lock/month for Schlage/Igloohome/Hubitat; lock count required. |
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| Review sources | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | ||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Messaging, Pro; Enterprise quote Plan: Messaging / Pro / Enterprise | Available Core subscription with optional premium modules Plan: Core subscription |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | With conditions Public table to 134 listings; Enterprise quote boundary conflicts Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. Plan: Messaging / Pro / EnterpriseEnterprise card says 134+; FAQ says more than 134, while table prices 134No enforced maximum account size established | Hard property limit not confirmed No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Enabled listings; linked channel listings billed as one property Plan: Messaging / ProAnnual prices are monthly equivalents, paid yearlyDisabled listings are not billed; enabled-listing changes can prorate | Available Monthly subscription based on property count Plan: Core subscription |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions No additional vendor direct-booking fee Plan: ProDirect-booking scope only; subscription and processor charges remain | Available No OwnerRez booking fees Plan: Core subscription |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions Optional smart-lock automation USD 3/connected lock/month Plan: Pro + smart locksLock hardware and compatible vendor connection required | Available PM, QuickBooks, sites, SMS and Rezzy are premium modules Plan: Core subscription |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available Fourteen-day trial without a card Plan: Messaging / Pro | Available 14 days, including enabled premium modules Plan: Core subscriptionDamage Protection coverage is charged even during the trial |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Available Personalized onboarding and migration are free Plan: Messaging / Pro | Available No setup fee Plan: Core subscription |
| 02 / Channels & synchronization | ||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication | Available Direct Airbnb API connection Plan: Core subscription |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication | Available Direct Vrbo API connection, including small hosts Plan: Core subscription |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication | Available Booking.com API connection supports messaging Plan: Core subscriptionAPI channel connection |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions Import calendar reservations using iCal feeds Plan: ProiCal supplies reservations rather than complete channel messages/payment data | Available iCal calendar import Plan: Core subscription |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Export calendar feeds using iCal Plan: Plan not confirmedFeed-based calendar data; equivalent channel API coverage not implied | Available iCal calendar export Plan: Core subscription |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Calendar prices sync across connected channels Plan: ProAutomatic prices sync every 6 hours; manual Sync Prices can take up to 5 minutesRules operate on channel-configured currency | Available Rates and booking rules sent to connected channels Plan: Core subscription |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | Available Direct reservations synchronize connected-channel availability Plan: Pro | Available Calendar availability sent to connected channels Plan: Core subscription |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Connected channels import reservations into one calendar Plan: ProChannel connection/import required | Available Channel reservations imported Plan: Core subscription |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core subscriptionAPI channel connection |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions Airbnb setup mode leaves pricing/availability sync off Plan: Messaging / ProAirbnb only; disconnect prior PMS and reconnect without setup mode before enabling sync | Available Do not use iCal alongside API for the same channel Plan: Core subscription |
| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available View multi-channel reservations together Plan: Pro | Available Multiple properties in ribbon or month calendar Plan: Core subscription |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Create a reservation by selecting calendar dates Plan: Pro | Available Manual booking entry Plan: Core subscription |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Edit reservation check-in/check-out times on web or mobile Plan: ProLock-code windows and time-based message tags follow edited timesOther reservation edits are not established by this UI guide | With conditions Change dates and charges for supported bookings Plan: Core subscription (inclusion inferred from explicit premium exclusions)Airbnb date changes must occur in Airbnb; non-integrated Vrbo dates must change on Vrbo; Booking.com charge changes require manual charges |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Cancel Airbnb, manual and direct reservations from calendar Plan: ProOther channels must be canceled on their booking platformAirbnb reason/eligibility/penalty and blocked-date decisions apply; no refund action impliedCannot cancel after checkout | With conditions Cancel supported bookings and retain their records Plan: Core subscription (inclusion inferred from explicit premium exclusions)Channel-specific cancellation restrictions; pre-integration Vrbo cancellations need manual monitoring |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Block individual days or date ranges in Host Tools Plan: ProHost Tools ignores channel-only blocks and can reopen those dates; block in Host Tools when availability sync is enabled | With conditions Availability restrictions and blocked dates Plan: Core subscriptionGap-rule blocking applies to direct widgets / channel connections, but is not shown blocked on internal calendars; gaps are not enforced on blocks or moved / modified bookings. |
| Booking import Migrating or importing existing bookings; specify source or import format. | With conditions Free migration imports past reservations from CSV Plan: Messaging / ProMigration call/service route; generic self-service import not established | Available Excel import templates for bookings and financials Plan: Core subscription |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | With conditions Reservation contact name/email/phone fields Plan: ProReservation-bound contact information; standalone CRM profile not established | Available Stored guest/contact records Plan: Core subscription (inclusion inferred from explicit premium exclusions) |
| Booking export Exporting reservation records and documented output formats. | With conditions Reservation CSV with selectable columns Plan: Plan not confirmedOne year per export; cancellations included by default | Available Excel, CSV and TSV reservation exports Plan: Core subscription |
| 04 / Rates & booking rules | ||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | Available Calendar rules adjust prices for seasons/date ranges Plan: Pro | Available Recurring seasons and specific date ranges Plan: Core subscription |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Calendar rules set minimum-night requirements Plan: ProSet Minimum Nights overwrites existing minimum-night calendar rules on Airbnb and Vrbo | Available Property and seasonal minimum-night rules Plan: Core subscription |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | Available Orphan-period rules adjust rates between bookings Plan: Pro | With conditions Shorter minimum stays for qualifying gaps Plan: Core subscriptionGap rules are not enforced on blocks or moved / modified bookings; gap-blocked nights are not shown blocked on internal calendars. |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly 7+ and monthly 28+ nightly-rate discounts Plan: ProAirbnb, Vrbo, Booking.com, Houfy and direct channelsPercentage 0–99 before fees/taxes; monthly discount takes priority rather than stacking | With conditions Length-based percentage discounts Plan: Core subscriptionChannel discount supportBooking.com discounts must be configured in its Extranet; Airbnb/Vrbo support differs. |
| Last minute discounts Applying discounts based on time remaining before arrival. | Available Floating-window rules reduce prices nearer arrival Plan: Pro | Available Arrival-window rate discounts Plan: Core subscription |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | Not supported Built-in pricing follows host rules, not market demand Plan: ProMarket-driven dynamic pricing requires external integration | Not confirmed Plan: Plan not confirmed |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs rates and minimum-night integration Plan: Pro + PriceLabsPaid partner account and Host Tools API access token requiredCalendar rules/per-date overrides apply on top; dates without partner minimum use 1 night | With conditions PriceLabs, Beyond, DPGO and Wheelhouse integrations Plan: Core subscription (inclusion inferred from explicit premium exclusions)External pricing service account and its fees; authorized integration |
| 05 / Guest messaging & AI | ||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Guest and cleaner messages share reservation threads Plan: Messaging / Pro | Available Email, SMS and channel messages together Plan: Core subscriptionSMS requires the paid SMS module |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | Available Message rules send around guest/cleaning events Plan: Messaging / Pro | Available Time-based reservation messaging Plan: Core subscription |
| Event triggers Messages triggered by reservation events, with named supported events. | Available New/changed/canceled bookings trigger cleaner messages Plan: Messaging / Pro | Available Booking-stage messaging triggers Plan: Core subscription |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Offer extra nights only when adjacent dates are vacant Plan: Messaging / ProCondition available on check-in/check-out message events only | Available Conditional message triggers Plan: Core subscription |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Activate/edit suggested templates or write new rules Plan: Messaging / Pro | Available Reusable guest-message templates Plan: Core subscription |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions AI drafts for human review/editing Plan: ProListing knowledge and previous conversations provide context | Available AI draft replies Plan: Rezzy AI premium module |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions Optional AI automatic replies with confidence controls Plan: ProDefault minimum confidence 80%; positive-sentiment controlLow-confidence or unverified hard specifics are held for human review | Available Configurable automatic reply schedules Plan: Rezzy AI premium module |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Suggestions-only mode permits review before sending Plan: ProAuto-send is a separate mode; approval is not mandatory for every mode | Available Draft mode during selected hours Plan: Rezzy AI premium module |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions One-tap translation of incoming guest messages Plan: Messaging / ProOutgoing automated translation not established | With conditions Airbnb guest-message translation in the Inbox Plan: Core subscription (inclusion inferred)Connected Airbnb channel integrationAirbnb messaging only; other channel translation not establishedCore inclusion inferred from exhaustive premium-feature exclusions |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Automated SMS to cleaners or managers Plan: Messaging / ProGuest SMS not established by this cleaner-notification guideExact SMS usage charge not stated | With conditions Guest SMS from a dedicated number Plan: SMS premium moduleSMS number and module |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Manual-reservation guest email and replies in Inbox Plan: Messaging / ProGuest email and manually entered reservation required | Available Guest emails Plan: Core subscription |
| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Branded sites for one, grouped or all listings Plan: Pro | Available Hosted website builder Plan: Hosted Websites premium module |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Checkout-only page linked from host website Plan: ProSingle listing only; not listing groupsSource establishes linked checkout rather than an embedded inline form | Available Booking/search/calendar widgets Plan: Core subscription |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Use an owned domain on direct-booking site Plan: ProHost domain ownership/configuration required | Available Own domain on hosted websites Plan: Hosted Websites premium module |
| Payment processors Named payment services and documented geographical or plan requirements. | With conditions Stripe direct-booking payments; manual collection alternative Plan: ProStripe account and transaction fees separateWithout Stripe, requests need manual approval and off-platform payment | With conditions Connect your own payment processor Plan: Core subscriptionExternal processor accountOne credit-card processing method per property; processor costs are separate. |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Stripe collects full payment at booking Plan: ProSplit/deposit timing uses manual collection outside Host ToolsOne payment configuration per direct-booking site | Available First and balance payment schedules Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured payment rules; automatic card collection requires guest card on file |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | Not confirmed Plan: Plan not confirmed | With conditions Refundable deposits or card holds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured deposit rules and supported payment processor; channel restrictions apply |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | Not confirmed Plan: Plan not confirmed | With conditions Process linked-card refunds or record external refunds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Connected processor required; payments older than six months or from disconnected processors must be refunded externally |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Require electronic signature of uploaded PDF before direct booking Plan: ProContract PDF required; settings per direct-booking siteNo legal enforceability guarantee | Available Electronic guest signatures Plan: Core subscription |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | With conditions Require government photo-ID verification before direct booking Plan: ProPer-site setting applies to all bookings; manual entry can bypassVendor-documented verification route, not independent effectiveness proof | With conditions SafeGuest guest identity and reservation risk screening integration Plan: Core integration (inclusion inferred); third-party SafeGuest PreventSafeGuest integration and service terms; optional Protect costs $29/stay |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions No additional Host Tools direct-booking fee Plan: ProSubscription and Stripe processing costs remain | Available No OwnerRez booking fees; processor charges separate Plan: Core subscription |
| 07 / Cleaning & operations | ||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Imported bookings automatically generate Turno cleaning projects Plan: Host Tools tier not confirmedPartner Turno account/integration; fees may applyOne account per platform; each new property must be linked manuallyProject arrival/departure times configured in Turno rather than imported | With conditions Guest-message requests automatically become trackable tasks Plan: Rezzy AI premium moduleEnable Rezzy; $9/property/month; scope is AI detection from guest messages, not every recurring scheduling workflow |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Invited Cleaner role sees basic reservation details Plan: ProNo pricing, availability or Inbox access; listing-group access configured | Available Cleaner portal accounts Plan: Core subscription |
| Task checklists Reusable task lists that can be marked complete. | Not confirmed Plan: Plan not confirmed | With conditions Vendor describes standardized task checklists Plan: Rezzy AI premium moduleVendor-described Task Management Hub capability; detailed checklist creation/completion interface not documented in the current Tasks setup guide |
| Photo requirements Requesting or requiring photos as task-completion evidence. | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Cleaner booking/change/cancellation reminders by email or SMS Plan: Messaging / ProMessage notifications rather than task-completion tracking | Available Configurable task notifications Plan: Core subscription (inclusion inferred from explicit premium exclusions)User must configure task notifications |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | Not confirmed Plan: Plan not confirmed | Available Manual property maintenance tasks with staff assignment and resolutions Plan: Core subscription (inclusion inferred from exhaustive premium exclusions)Manual Tasks workflow; Rezzy automatic guest-message task detection is a separate paid module |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno integration connects listings for cleaning scheduling Plan: Plan not confirmedTurno account/integration token required; partner fees may apply | With conditions Turno scheduling integration Plan: All OwnerRez customers: Turno schedulingTurno account and integration authorization; cleaner payment and marketplace fees may apply; one Turno account per OwnerRez accountTurno imports bookings and blocks up to three months ahead |
| 08 / Check-in & smart access | ||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | With conditions Automated message templates can carry arrival details Plan: Messaging / ProHost-configured message content | Available Arrival messaging through reservation triggers Plan: Core subscription |
| Guest portal A guest-facing reservation page or portal; specify actions available. | Not confirmed Plan: Plan not confirmed | Available My Stay portal for contact details, agreements and deposits Plan: Core subscription (inclusion inferred from explicit premium exclusions)Only configured booking requirements appear; returning guests may need identity verification |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions Seam connects Yale, August, Schlage and other compatible locks Plan: Pro + smart locksUSD 3/month per connected lock; exact model compatibility must be checked | Available Schlage, igloohome, RemoteLock and other lock platforms Plan: Core subscriptionCompatible connected lock platform |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Generate a code for each new guest Plan: Pro + smart locksConnected compatible lock linked to listing; USD 3/lock/month | Available Reservation-specific automatic access codes Plan: Core subscriptionCompatible connected lock platform |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Configure activation/deactivation buffers around stay Plan: Pro + smart locksConnected lock required; hardware capabilities vary | Available Check-in/checkout validity with configurable grace periods Plan: Core subscriptionCompatible connected lock platform |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Send message code tag; supported Airbnb Seamless Entry Plan: Pro + smart locksAirbnb native delivery needs direct connection and supported 4-digit PIN; co-host excludedAirbnb connections before June 9, 2026 require reconnection for scope | With conditions Lock-code fields in guest-message templates Plan: Core subscriptionCompatible lock service and message template |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions USD 3 per connected lock per month Plan: Pro + smart locksHardware purchase costs separate | With conditions $4 per lock/month for Schlage, igloohome or Hubitat Plan: Usage add-on: direct Schlage / igloohome / Hubitat integrationsCompatible lock hardware; additional third-party integration costs may differ |
| 09 / Reports & accounting | ||
| Booking reports Reports about reservation activity; specify documented measures. | With conditions Dashboard booking counts, channel split and reservation status Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions | Available Reservation detail and summary reports Plan: Core subscription |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Dashboard occupancy charts and KPI cards Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions | Available Occupancy nights and percentage reports Plan: Core subscription |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Dashboard revenue, ADR and listing/channel revenue views Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions | Available Booking and payment financial reports Plan: Core subscription |
| Owner statements Statements for property owners, including documented income/expense scope. | Not confirmed Plan: Plan not confirmed | Available Income, expenses and commission statements Plan: Property Management premium module |
| Expense tracking Recording property or reservation expenses inside the product. | Not confirmed Plan: Plan not confirmed | Available Expenses with receipt attachments Plan: Property Management premium module |
| Accounting integrations Named external accounting connections and documented scope. | Not confirmed Plan: Plan not confirmed | With conditions QuickBooks integration Plan: QuickBooks premium moduleQuickBooks account |
| Report exports Exporting reporting outputs in documented formats. | With conditions Export reservation-report data as CSV Plan: Plan not confirmedOne year per export; columns/date/listing/status filtersDashboard chart/PDF export not established | Available Excel and CSV report exports Plan: Core subscription |
| 10 / Team & owner access | ||
| Team users Additional staff accounts and any documented seats or plan limits. | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro | Available Unlimited staff logins Plan: Core subscription |
| User permissions Configurable permissions or predefined access roles. | With conditions Roles define view/edit/no-access areas Plan: ProRole permissions vary; no broad arbitrary per-field customization asserted | Available Full, limited and read-only staff roles Plan: Core subscription |
| Property scoped access Restricting a user's access to selected properties. | Available Limit users to listing groups, including one-listing groups Plan: Pro | Available Property-specific staff and portal access Plan: Core subscription |
| Owner portal Owner-facing access to documented property, booking or financial information. | With conditions Invited Owner role views reservation finances and blocks personal dates Plan: ProRole-based account access, not a separate owner-branded portalOwner cannot Inbox or add manual reservations | Available Owner portal access; statements need PM module Plan: Core subscription |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native iOS/Android app with notifications Plan: Messaging / Pro | Not supported Installable web app; no native app Plan: Core subscription |
| 11 / Integrations & data access | ||
| Public API A documented API for external developers; channel API connections alone do not establish this. | With conditions Public developer API with OAuth or legacy authorization Plan: API tier not confirmedAccount authentication required; approved partner API key is separate | Available Documented developer API v2 Plan: Core subscription |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | With conditions Account token or OAuth; partner keys require approval Plan: API tier not confirmedNo credentials or operational access created | With conditions PAT for your account; OAuth for other users Plan: Core subscriptionCorrect authorization method |
| Webhooks Documented outbound event notifications for external integrations. | With conditions Message-rule events send reservation data as HTTP POST Plan: Plan not confirmedConfigure external recipient URL; events include new/modified reservations and relative check-in/out triggers | With conditions Booking, guest, property and message events Plan: OAuth apps onlyRegistered OAuth applicationNot available to personal-token integrations; acknowledge within 4 seconds; failed delivery retries up to 10 times. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | With conditions Send reservation data to Zapier through configurable webhooks Plan: Plan not confirmedWebhook recipient URL and external Zapier workflow required; partner charges may applyNot an asserted native prebuilt Zapier connector | With conditions Official Zapier integration Plan: Core subscriptionZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation CSV via Settings Data Export Plan: Plan not confirmedOne year per export; selectable columns/date/listing/status filters | Available Booking, inquiry and quote exports Plan: Core subscription |
| 12 / Setup & support | ||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available Free personalized onboarding Plan: Messaging / Pro | Available Setup wizard and free Jumpstart session Plan: Core subscription |
| Data migration Documented assistance or tools for importing data from another system. | With conditions Free guided channel/calendar and historical CSV migration Plan: Messaging / ProMigration service call; message-rule and lock setup included | Available Import existing bookings and historical financial records Plan: Core subscription |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public searchable help center Plan: Public documentation | Available Public support documentation Plan: Core subscription |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions Published support email contact Plan: Public contactNo guaranteed response time or per-tier service level established | Available Email support Plan: Core subscription |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | ||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | ||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Available OpenAPI 3.0.0; contract version 1.10.0 Plan: API tier entitlement not confirmed | Available v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | With conditions OAuth2 bearer or legacy authToken header Plan: API tier entitlement not confirmedOAuth recommended for new integrations; partner API key is separate deprecated legacy accessOAuth access tokens expire after 1 hour; refresh tokens after 30 days; refreshing revokes old token and issues new tokens | Available OAuth bearer or HTTP Basic personal token Plan: API access conditions apply; subscription eligibility not inferred from schema |
| Read property records An explicit API operation retrieves property records. | With conditions Read all listings including disabled listings Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | With conditions Read reservation or listing reservations overlapping date range Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDateless inquiries match inquiry date; stay dates can be absent | With conditions GET /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEither property_ids or since_utc required. |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | With conditions Create an internal reservation for a listing Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken | With conditions POST /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | With conditions Update reservation contact, times and notes; internal/direct dates and amounts Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDate/guest-count/payout changes reject channel reservations; edit on channelDate moves recheck availability; Stripe payments are not recharged/refunded; payout not recalculated | With conditions PATCH /v2/bookings/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | With conditions Reservation-embedded guest contact data; standalone directory unconfirmed Plan: API tier entitlement not confirmedReservation retrieval only; guest directory retrieval not established | With conditions GET /v2/guests Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationAt least one of q, created_since_utc, from or to required. |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not confirmed Plan: Not confirmed | With conditions PATCH /v2/guests/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | With conditions Read conversation posts attached to a reservation Plan: API tier entitlement not confirmedAuthorized accountAttachment URLs expire after one hour; recent attachments may not yet be copied | With conditions GET /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | With conditions Send guest text message for a reservation Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenImage/video sending not supported by this operation | With conditions POST /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | With conditions Read date prices, minimum nights and arrival/departure restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken | With conditions GET /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSparse spot-rate overrides only; effective computed nightly rates use GET /v2/calendar. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | With conditions Set listing prices and calendar restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken | With conditions PATCH /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | With conditions Read blocked dates in listing calendar Plan: API tier entitlement not confirmedAuthorized account; listing/date-range calendar request | With conditions GET /v2/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationDate range at most 90 daysNight entries may omit older or outside-booking-window data; available status alone does not establish rule-compliant booking.Nightly amounts exclude fees/taxes; data can lag; confirm availability and full stay pricing through Quote / Booking before accepting reservation. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not confirmed Plan: Not confirmed | With conditions GET /v2/payments Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not confirmed Plan: Not confirmed | With conditions GET /v2/refunds Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read owner records An explicit API operation retrieves property-owner records. | Not confirmed Plan: Not confirmed | With conditions GET /v2/owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | Not confirmed Plan: Not confirmed | With conditions POST /v2/fielddefinitions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | With conditions Get configured webhook URL Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenSet/delete URL operations are separately declared; partner/OAuth-client scope | With conditions POST /v2/webhooksubscriptions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOAuth application |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | With conditions Declared HTTP 429 Too many requests response Plan: API tier entitlement not confirmedNumeric quota and reset semantics not established | With conditions HTTP 429 rate-limit response declared Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | With conditions Listing retrieval: optional limit 1–500 and opaque cursor Plan: API tier entitlement not confirmedListings endpoint only; omitted limit returns every listing; follow nextCursor until null, even when availability-filtered page is shorter than limit | With conditions limit, offset and cursor; default 20, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationBooking-list scope; prefer next_page_url cursor; when cursor is supplied changed filters are ignored. |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Host Tools public OpenAPI1.10.0
- Host Tools Pricing: Plans from $28 per month
- Getting started with Direct Booking | Host Tools Help Center
- Do you support smart locks? | Host Tools Help Center
- Host Tools features
- What is a calendar rule? | Host Tools Help Center
- Getting Started | Host Tools Help Center
- How do I send messages to my cleaners via email or SMS? | Host Tools Help Center
- How do I add a reservation to my calendar? | Host Tools Help Center
- Export data from Host Tools
- How do I set the min night requirement using a pricing rule? | Host Tools Help Center
- What is an orphan period pricing rule? | Host Tools Help Center
- What is a floating window pricing rule? | Host Tools Help Center
- How do I integrate with PriceLabs? | Host Tools Help Center
- How do I add a message rule? | Host Tools Help Center
- What is a template message rule? | Host Tools Help Center
- How do I set up checkout-only mode for my direct booking site? | Host Tools Help Center
- How do I receive payments from my direct booking site? | Host Tools Help Center
- How do I require contract signing for direct bookings? | Host Tools Help Center
- How do I require ID verification for direct bookings? | Host Tools Help Center
- Do You Support Multi-User Management? | Host Tools Help Center
- How do I connect Turno to my Host Tools account? | Host Tools Help Center
- How do I edit my Smart Lock settings? | Host Tools Help Center
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- How can I import reservations from other channels or my personal calendar? | Host Tools Help Center
- How do I edit the time a guest checks in or out? | Host Tools Help Center
- How do I cancel a reservation? | Host Tools Help Center
- How do I block dates on Host Tools? | Host Tools Help Center
- How do I set weekly and monthly discounts? | Host Tools Help Center
- How to automatically offer guests extra nights before or after a reservation | Host Tools Help Center Skip to main content Search for articles... All Collections Message Rules How to automatically off
- Host Tools AI training
- How to use AI to auto-reply to guests' messages. | Host Tools Help Center
- Vacation Rental Property Management Software - Host Tools Skip to content Home Features Pricing Blog Log in Sign up Sign up Log in Sign up Sign up Main Menu Home Features Pricing Blog Sign up Sign in
- Turno integration calendar synchronization
- Customize Host Tools dashboard
- How do I use Webhooks on Host Tools? | Host Tools Help Center Skip to main content Search for articles... All Collections General How do I use Webhooks on Host Tools? How do I use Webhooks on Host Too
- OwnerRez pricing
- Vacation Rental Software for Channel Management - OwnerRez
- Channel Messaging With Guests - Channel Messaging - Messaging - Support - OwnerRez
- Calendar Import/Export Overview - Calendar Import/Export - Channel Management - Support - OwnerRez
- Importing Outside Bookings - Data Management - Core Concepts - Support - OwnerRez
- Exporting Data from OwnerRez - Data Management - Core Concepts - Support - OwnerRez
- Setup & Configure Seasonal Rates - Seasonal Rates - Core Concepts - Support - OwnerRez
- Availability Rules - Rules - Core Concepts - Support - OwnerRez
- Gap Management - Rules - Core Concepts - Support - OwnerRez
- Length of Stay Discounts - Standard Discounts - Core Concepts - Support - OwnerRez
- Standard Discounts Overview - Standard Discounts - Core Concepts - Support - OwnerRez
- Dynamic Messaging for Vacation Rentals - OwnerRez
- Triggers Overview - Triggers - Messaging - Support - OwnerRez
- Task Checklists | OwnerRez current official documentation
- Websites - OwnerRez
- Payment Processing - OwnerRez
- Property Management (PM) - OwnerRez
- Team Access Overview - Team Access - Core Concepts - Support - OwnerRez
- Staff Member Access - Team Access - Core Concepts - Support - OwnerRez
- Mobile Phones and Tablets - Supported Devices - Getting Started - Support - OwnerRez
- Vacation Rental Software with Reporting - OwnerRez
- Overview - API for Apps - OwnerRez APIs - Support - OwnerRez
- Authentication - API for Apps - OwnerRez APIs - Support - OwnerRez
- Webhooks - API for Apps - OwnerRez APIs - Support - OwnerRez
- Zapier - Automation - Integrations - Support - OwnerRez
- Post Wizard: Next Steps - Setting Up Your Account - Getting Started - Support - OwnerRez
- Support - OwnerRez
- Main Bookings Display - Bookings - Core Concepts - Support - OwnerRez
- Overview - Door Locks - Integrations - Support - OwnerRez
- Field Codes Overview - Fields - Core Concepts - Support - OwnerRez
- OwnerRez API — api pagination
- Change a Booking
- Cancel or Refund a Booking
- Customer Relationship Management
- Dynamic Pricing Integrations
- Booking Rules
- Integration With SafeGuest
- Maintenance Tasks | OwnerRez current official documentation
- Turno Integration
- My Stay Guest Portal
- Costs & Fees | OwnerRez
- Airbnb Common Issues & Questions