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Hospitable vs OwnerRez
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
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For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you | HospitableProperty management | OwnerRezProperty management |
|---|---|---|
| At a glance / Portfolio pricing | ||
| Market | US | US |
| Properties | Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. | No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Overview | Hospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules. | Per-property core subscription covering channel management, messaging, booking records and direct-booking tools; optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans & modules | Essentials Free subscription with unlimited properties; limited message-rule types and mandatory guest-portal wrapper; SMS notifications excluded. Host Host supports at most two properties Professional Mogul | Core subscription Monthly per-property subscription; no booking/setup fee; core inclusion in some rows inferred from exhaustive premium exclusions. Property Management · add-on Separate property-count fee; owner statements and expense accounting. QuickBooks · add-on Separate property-count fee and QuickBooks account. Hosted Websites · add-on Separate property-count fee; hosted website/custom domain. WordPress + Integrated Websites · add-on Separate fee for supported WordPress plugin/listing-content API route. SMS · add-on Separate number/module fee and outgoing usage beyond included segments. Rezzy AI · add-on USD 9/property/month; AI guest replies and automatic action-item tasks; checklist description is vendor-level evidence. |
| 1-property price for your selection | Professional plan subscription · USD 59.00Monthly billing selection · Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Plan prices and conditionsEssentials: USD 0 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Host: USD 29 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Professional: USD 59 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Mogul: USD 99 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. | Core monthly subscription · USD 40.00Monthly billing selection · Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Plan prices and conditionsCore subscription: USD 40 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Property Management add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. QuickBooks add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Hosted Websites add-on: USD 15 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Rezzy AI add-on: USD 9 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. SMS add-on: Not confirmed USD 15/number/month with 500 outgoing segments; then USD 0.015/segment. Number/usage selection required, independent of property count. Direct lock integrations: Not confirmed USD 4/lock/month for Schlage/Igloohome/Hubitat; lock count required. |
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| Review sources | CapterraRating 4.7 / 5 · 144 reviews TrustpilotTrustScore 3.9 / 5 · 674 reviews G2Rating 4.8 / 5 · 272 reviews GetAppRating 4.7 / 5 · 144 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | ||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Core subscription with optional premium modules Plan: Core subscription |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Available Host: 2 properties; other tiers: unlimited Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. Plan: Essentials / Host / Professional / Mogul | Hard property limit not confirmed No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | Available Paid tiers: base subscription plus active-property charges Plan: Host / Professional / Mogul | Available Monthly subscription based on property count Plan: Core subscription |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Fees depend on booking/payment route Plan: Professional / MogulSelected booking route | Available No OwnerRez booking fees Plan: Core subscription |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | Available Optional rollout, device overages and some pricing usage cost extra Plan: Essentials / Host / Professional / Mogul | Available PM, QuickBooks, sites, SMS and Rezzy are premium modules Plan: Core subscription |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14 days; no credit card required Plan: Mogul trialStarts at account creation; subscribing ends trial immediatelyDynamic Pricing activation requires subscription | Available 14 days, including enabled premium modules Plan: Core subscriptionDamage Protection coverage is charged even during the trial |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Available No mandatory onboarding fee; optional paid rollout Plan: Essentials / Host / Professional / Mogul | Available No setup fee Plan: Core subscription |
| 02 / Channels & synchronization | ||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | Available Airbnb channel connection Plan: Essentials / Host / Professional / Mogul | Available Direct Airbnb API connection Plan: Core subscription |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | Available Vrbo channel connection Plan: Essentials / Host / Professional / Mogul | Available Direct Vrbo API connection, including small hosts Plan: Core subscription |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | Available Booking.com channel connection Plan: Essentials / Host / Professional / Mogul | Available Booking.com API connection supports messaging Plan: Core subscriptionAPI channel connection |
| iCal import Importing external calendar feeds; document data imported and update constraints. | Available External feeds polled about every 20 minutes Plan: Essentials / Host / Professional / Mogul | Available iCal calendar import Plan: Core subscription |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | Available Reservation and task calendar feeds Plan: Plan not confirmed | Available iCal calendar export Plan: Core subscription |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | Available Rates sent to connected channels Plan: Plan not confirmed | Available Rates and booking rules sent to connected channels Plan: Core subscription |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | Available Availability sent to connected channels Plan: Essentials / Host / Professional / MogulConnected booking channels; Airbnb limited connections cannot push availability | Available Calendar availability sent to connected channels Plan: Core subscription |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | Available Connected-channel reservations in one calendar Plan: Plan not confirmed | Available Channel reservations imported Plan: Core subscription |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / MogulConnected supported booking channel | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core subscriptionAPI channel connection |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | Available iCal pulls blocks; not a full two-way channel API Plan: Essentials / Host / Professional / Mogul: iCal importExternal feed controls available data; past bookings are not imported; a separate exported feed is needed for reverse sharing | Available Do not use iCal alongside API for the same channel Plan: Core subscription |
| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Combined listing calendar Plan: Essentials / Host / Professional / Mogul | Available Multiple properties in ribbon or month calendar Plan: Core subscription |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | With conditions Create manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | Available Manual booking entry Plan: Core subscription |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Update manual reservations via MCP; OTA edits limited Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Change dates and charges for supported bookings Plan: Core subscription (inclusion inferred from explicit premium exclusions)Airbnb date changes must occur in Airbnb; non-integrated Vrbo dates must change on Vrbo; Booking.com charge changes require manual charges |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Cancel manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Cancel supported bookings and retain their records Plan: Core subscription (inclusion inferred from explicit premium exclusions)Channel-specific cancellation restrictions; pre-integration Vrbo cancellations need manual monitoring |
| Calendar blocking Blocking dates without creating a paid guest reservation. | Available Owner, family and service visits block dates Plan: Plan not confirmed | With conditions Availability restrictions and blocked dates Plan: Core subscriptionGap-rule blocking applies to direct widgets / channel connections, but is not shown blocked on internal calendars; gaps are not enforced on blocks or moved / modified bookings. |
| Booking import Migrating or importing existing bookings; specify source or import format. | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | Available Excel import templates for bookings and financials Plan: Core subscription |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Past conversations and returning-guest context Plan: Plan not confirmed | Available Stored guest/contact records Plan: Core subscription (inclusion inferred from explicit premium exclusions) |
| Booking export Exporting reservation records and documented output formats. | Available Reservation CSV export Plan: Professional / Mogul for full metrics | Available Excel, CSV and TSV reservation exports Plan: Core subscription |
| 04 / Rates & booking rules | ||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | Available Date-based nightly-rate adjustments Plan: Plan not confirmed | Available Recurring seasons and specific date ranges Plan: Core subscription |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Dynamic minimum-night stay settings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | Available Property and seasonal minimum-night rules Plan: Core subscription |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions Lower dynamic minimum stays for gaps between bookings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | With conditions Shorter minimum stays for qualifying gaps Plan: Core subscriptionGap rules are not enforced on blocks or moved / modified bookings; gap-blocked nights are not shown blocked on internal calendars. |
| Length of stay discounts Applying discounts based on stay duration. | Available Stay-length discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | With conditions Length-based percentage discounts Plan: Core subscriptionChannel discount supportBooking.com discounts must be configured in its Extranet; Airbnb/Vrbo support differs. |
| Last minute discounts Applying discounts based on time remaining before arrival. | Available Arrival-window discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | Available Arrival-window rate discounts Plan: Core subscription |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in pricing; usage conditions vary by tier Plan: Host / Professional / Mogul; Essentials add-onEligible active-property usage | Not confirmed Plan: Plan not confirmed |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions External pricing integration, including PriceLabs Plan: Host / Professional / MogulExternal pricing service account, integration setup and third-party fees | With conditions PriceLabs, Beyond, DPGO and Wheelhouse integrations Plan: Core subscription (inclusion inferred from explicit premium exclusions)External pricing service account and its fees; authorized integration |
| 05 / Guest messaging & AI | ||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Airbnb, Vrbo and Booking.com threads Plan: Essentials / Host / Professional / Mogul | Available Email, SMS and channel messages together Plan: Core subscriptionSMS requires the paid SMS module |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | Available Scheduled messages before/after booking and arrival/departure Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Time-based reservation messaging Plan: Core subscription |
| Event triggers Messages triggered by reservation events, with named supported events. | Available Reservation-event messages; Essentials: new reservation only Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Booking-stage messaging triggers Plan: Core subscription |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | Available Question replies conditioned on reservation stage and property/channel scope Plan: Host / Professional / Mogul: question reply rulesQuestion topic must be detected; selected reservation stage and property/channel scope must match; automatic sending must be enabled | Available Conditional message triggers Plan: Core subscription |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Reusable personalized message templates Plan: Essentials / Host / Professional / Mogul | Available Reusable guest-message templates Plan: Core subscription |
| AI suggested replies AI generates draft replies for a human to review or send. | Available AI-generated reply drafts Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials: 10 combined Suggest/Improve AI uses per week | Available AI draft replies Plan: Rezzy AI premium module |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AI sends eligible guest replies automatically Plan: MogulMogul subscriptionAuto Reply enabled; timing, topic and context checks apply | Available Configurable automatic reply schedules Plan: Rezzy AI premium module |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | Available Suggested AI drafts are reviewed and sent by the host Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials quota: 10 combined Suggest/Improve uses per week; this row describes drafts, not Mogul automatic sending | Available Draft mode during selected hours Plan: Rezzy AI premium module |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | Not confirmed Plan: Plan not confirmed | With conditions Airbnb guest-message translation in the Inbox Plan: Core subscription (inclusion inferred)Connected Airbnb channel integrationAirbnb messaging only; other channel translation not establishedCore inclusion inferred from exhaustive premium-feature exclusions |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | Not confirmed Plan: Plan not confirmed | With conditions Guest SMS from a dedicated number Plan: SMS premium moduleSMS number and module |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Custom inbox emails for Direct booking guests Plan: Professional / Mogul: Direct booking guest emailsDirect booking; transactional emails have fixed Hospitable content and branding; Direct booking fees apply | Available Guest emails Plan: Core subscription |
| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Hosted direct-booking site builder Plan: Professional / Mogul | Available Hosted website builder Plan: Hosted Websites premium module |
| Booking widget Embedding a booking engine in an independently hosted website. | Available Embeddable direct-booking widget Plan: Professional / Mogul | Available Booking/search/calendar widgets Plan: Core subscription |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect an owned domain to a published Direct site Plan: Professional / Mogul: Direct booking siteOwned domain and DNS configuration; published Direct site; Direct booking fees apply | Available Own domain on hosted websites Plan: Hosted Websites premium module |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Basic: own Stripe; Premium: Hospitable/Adyen Plan: Professional / Mogul | With conditions Connect your own payment processor Plan: Core subscriptionExternal processor accountOne credit-card processing method per property; processor costs are separate. |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | Available Scheduled installments for Direct bookings Plan: Professional / Mogul | Available First and balance payment schedules Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured payment rules; automatic card collection requires guest card on file |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | Available Separate refundable deposit charge Plan: Professional / Mogul | With conditions Refundable deposits or card holds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured deposit rules and supported payment processor; channel restrictions apply |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | Available Automatic cancellation-policy refunds and manual refunds Plan: Professional / Mogul | With conditions Process linked-card refunds or record external refunds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Connected processor required; payments older than six months or from disconnected processors must be refunded externally |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | Available Direct booking rental agreements Plan: Professional / Mogul | Available Electronic guest signatures Plan: Core subscription |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Available Guest vetting through Direct Premium Plan: Professional / Mogul | With conditions SafeGuest guest identity and reservation risk screening integration Plan: Core integration (inclusion inferred); third-party SafeGuest PreventSafeGuest integration and service terms; optional Protect costs $29/stay |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | Available No OwnerRez booking fees; processor charges separate Plan: Core subscription |
| 07 / Cleaning & operations | ||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | Available Booking-stage task rules Plan: Essentials / Host / Professional / Mogul | With conditions Guest-message requests automatically become trackable tasks Plan: Rezzy AI premium moduleEnable Rezzy; $9/property/month; scope is AI detection from guest messages, not every recurring scheduling workflow |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | Available Separate teammate portal for assigned work Plan: Host / Professional / Mogul (documented teammate access)Teammate must be invited; assigned tasks and property scope control access; Essentials portal tier unconfirmed | Available Cleaner portal accounts Plan: Core subscription |
| Task checklists Reusable task lists that can be marked complete. | Available Check off task items in the Tasks App Plan: Plan not confirmed | With conditions Vendor describes standardized task checklists Plan: Rezzy AI premium moduleVendor-described Task Management Hub capability; detailed checklist creation/completion interface not documented in the current Tasks setup guide |
| Photo requirements Requesting or requiring photos as task-completion evidence. | Available Required photos configured by the host Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | Available Task notifications and reminders; SMS excluded on Essentials Plan: Essentials: non-SMS; Host / Professional / Mogul: teammate SMSEssentials excludes SMS notifications; email/iCal only where configuredSMS recipient must be a configured teammate on Host, Professional or Mogul | Available Configurable task notifications Plan: Core subscription (inclusion inferred from explicit premium exclusions)User must configure task notifications |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | Available Recurring maintenance tasks Plan: Plan not confirmed | Available Manual property maintenance tasks with staff assignment and resolutions Plan: Core subscription (inclusion inferred from exhaustive premium exclusions)Manual Tasks workflow; Rezzy automatic guest-message task detection is a separate paid module |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno connected integration Plan: Host / Professional / MogulTurno account, correct integration setup and applicable Turno charges | With conditions Turno scheduling integration Plan: All OwnerRez customers: Turno schedulingTurno account and integration authorization; cleaner payment and marketplace fees may apply; one Turno account per OwnerRez accountTurno imports bookings and blocks up to three months ahead |
| 08 / Check-in & smart access | ||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Scheduled check-in information via guest messaging Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Arrival messaging through reservation triggers Plan: Core subscription |
| Guest portal A guest-facing reservation page or portal; specify actions available. | Available Guest portal with check-in tasks and reservation details Plan: Essentials / Host / Professional / MogulDirect booking/payment functions require Professional or MogulEssentials includes a mandatory Trip Insurance upsell in the guest experience | Available My Stay portal for contact details, agreements and deposits Plan: Core subscription (inclusion inferred from explicit premium exclusions)Only configured booking requirements appear; returning guests may need identity verification |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | Available Native Schlage, Yale and August connections Plan: Professional / MogulCompatible lock model | Available Schlage, igloohome, RemoteLock and other lock platforms Plan: Core subscriptionCompatible connected lock platform |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | Available Unique reservation access codes Plan: Professional / MogulCompatible lock model | Available Reservation-specific automatic access codes Plan: Core subscriptionCompatible connected lock platform |
| Code scheduling Setting code validity to documented check-in/check-out times. | Available Reservation-time code validity Plan: Professional / MogulCompatible lock model | Available Check-in/checkout validity with configurable grace periods Plan: Core subscriptionCompatible connected lock platform |
| Code delivery Sending reservation access codes to guests through documented channels. | Available Codes delivered in guest channel threads Plan: Professional / MogulCompatible lock model | With conditions Lock-code fields in guest-message templates Plan: Core subscriptionCompatible lock service and message template |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions Included device allowance; extra devices incur charges Plan: Professional / MogulDevice count | With conditions $4 per lock/month for Schlage, igloohome or Hubitat Plan: Usage add-on: direct Schlage / igloohome / Hubitat integrationsCompatible lock hardware; additional third-party integration costs may differ |
| 09 / Reports & accounting | ||
| Booking reports Reports about reservation activity; specify documented measures. | Available Reservation metrics and filters Plan: Professional / Mogul for full metrics | Available Reservation detail and summary reports Plan: Core subscription |
| Occupancy reports Occupancy reporting and documented date/property filters. | Available Occupancy dashboards Plan: Professional / Mogul for full metrics | Available Occupancy nights and percentage reports Plan: Core subscription |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | Available Revenue dashboards Plan: Professional / Mogul for full metrics | Available Booking and payment financial reports Plan: Core subscription |
| Owner statements Statements for property owners, including documented income/expense scope. | Available Owner statements Plan: Mogul | Available Income, expenses and commission statements Plan: Property Management premium module |
| Expense tracking Recording property or reservation expenses inside the product. | Available Business and property expense transactions Plan: Mogul: Hospitable AccountingConfigured Hospitable business and property accounting | Available Expenses with receipt attachments Plan: Property Management premium module |
| Accounting integrations Named external accounting connections and documented scope. | With conditions QuickBooks accounting integration Plan: MogulMogul subscriptionActive QuickBooks account; Hospitable Business configuredMatching business currency or multicurrency enabled | With conditions QuickBooks integration Plan: QuickBooks premium moduleQuickBooks account |
| Report exports Exporting reporting outputs in documented formats. | Available CSV exports of operational and financial metrics Plan: Professional / Mogul for full metrics | Available Excel and CSV report exports Plan: Core subscription |
| 10 / Team & owner access | ||
| Team users Additional staff accounts and any documented seats or plan limits. | Available Unlimited secondary users Plan: Essentials / Host / Professional / Mogul | Available Unlimited staff logins Plan: Core subscription |
| User permissions Configurable permissions or predefined access roles. | Available Configurable feature and financial access Plan: All tiers | Available Full, limited and read-only staff roles Plan: Core subscription |
| Property scoped access Restricting a user's access to selected properties. | Available Access limited to selected properties Plan: All tiers | Available Property-specific staff and portal access Plan: Core subscription |
| Owner portal Owner-facing access to documented property, booking or financial information. | Available Owner portal Plan: Mogul | Available Owner portal access; statements need PM module Plan: Core subscription |
| Mobile app Documented native mobile app availability; responsive website separate. | With conditions Native mobile app access for invited secondary users Plan: Host / Professional / Mogul: secondary-user app access documentedInvited secondary-user login and scoped feature/property permissionsPush notifications require Inbox permission; Essentials app tier unconfirmed | Not supported Installable web app; no native app Plan: Core subscription |
| 11 / Integrations & data access | ||
| Public API A documented API for external developers; channel API connections alone do not establish this. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | Available Documented developer API v2 Plan: Core subscription |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions PAT for your account; OAuth for other users Plan: Core subscriptionCorrect authorization method |
| Webhooks Documented outbound event notifications for external integrations. | Available Developer event notifications Plan: Host / Professional / Mogul | With conditions Booking, guest, property and message events Plan: OAuth apps onlyRegistered OAuth applicationNot available to personal-token integrations; acknowledge within 4 seconds; failed delivery retries up to 10 times. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | With conditions Reservation/property/message/review automation Plan: Host / Professional / MogulSeparate Zapier account | With conditions Official Zapier integration Plan: Core subscriptionZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | Available Reservations, tasks, taxes and reviews in CSV Plan: Professional / Mogul for full metrics | Available Booking, inquiry and quote exports Plan: Core subscription |
| 12 / Setup & support | ||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available Self-service and orientation; paid Rapid Rollout optional Plan: Essentials / Host / Professional / Mogul | Available Setup wizard and free Jumpstart session Plan: Core subscription |
| Data migration Documented assistance or tools for importing data from another system. | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | Available Import existing bookings and historical financial records Plan: Core subscription |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help articles Plan: All tiers | Available Public support documentation Plan: Core subscription |
| Email support Documented support by email and any tier restrictions; no response-time inference. | Available Human email support on paid tiers Plan: Host / Professional / Mogul | Available Email support Plan: Core subscription |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available Human chat support on paid tiers Plan: Host / Professional / Mogul | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | ||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | ||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Available 2.0 Plan: API access conditions apply; subscription eligibility not inferred from schema | Available v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Available Bearer token Plan: API access conditions apply; subscription eligibility not inferred from schema | Available OAuth bearer or HTTP Basic personal token Plan: API access conditions apply; subscription eligibility not inferred from schema |
| Read property records An explicit API operation retrieves property records. | With conditions GET /properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | With conditions GET /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEither property_ids or since_utc required. |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | With conditions POST /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write for vendor tokensManual reservations only; existing booking overlap prohibited | With conditions POST /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | With conditions PUT /reservations/{identifier} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write; booking ownership/type rules | With conditions PATCH /v2/bookings/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | With conditions Guest data through reservation includes Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/guests Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationAt least one of q, created_since_utc, from or to required. |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions PATCH /v2/guests/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | With conditions GET /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationmessage:readAt most two reads per minute per reservation | With conditions GET /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | With conditions POST /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationTwo messages per minute per reservation50 messages per five minutes per vendor/PAT user | With conditions POST /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | With conditions Nightly price in calendar response Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:readCalendar endpoint: 1,000 requests per minute per vendor/PAT user | With conditions GET /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSparse spot-rate overrides only; effective computed nightly rates use GET /v2/calendar. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | With conditions PUT property calendar rates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:writeAt most 1,095 days ahead; asynchronous updates | With conditions PATCH /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | With conditions GET /properties/{uuid}/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:read1,000 requests per minute per vendor/PAT user | With conditions GET /v2/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationDate range at most 90 daysNight entries may omit older or outside-booking-window data; available status alone does not establish rule-compliant booking.Nightly amounts exclude fees/taxes; data can lag; confirm availability and full stay pricing through Quote / Booking before accepting reservation. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | With conditions Payout transaction records; guest-charge records unconfirmed Plan: Host / Professional / Mogul API; transaction permission requiredtransaction:read scopeAirbnb authorizations granted before January 12, 2024 require channel reauthorization for transaction/payout dataThis establishes payout transactions, not a complete guest-charge payment API | With conditions GET /v2/payments Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions GET /v2/refunds Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read owner records An explicit API operation retrieves property-owner records. | With conditions GET /owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationMogul planowner:read or PAT pat:read | With conditions GET /v2/owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | With conditions Vendor reservation enrichment Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationVendor accessenrichment:write and enrichment:shortcode:[key]Each supported enrichment shortcode requires separately requested access | With conditions POST /v2/fielddefinitions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions POST /v2/webhooksubscriptions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOAuth application |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | With conditions Endpoint-specific rate limits Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions HTTP 429 rate-limit response declared Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | With conditions page and per_page; default 10, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions limit, offset and cursor; default 20, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationBooking-list scope; prefer next_page_url cursor; when cursor is supplied changed filters are ignored. |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Hospitable Pricing & Subscription Costs
- Automated Guest Messaging for Airbnb & STR Hosts | Hospitable
- Vacation Rental Channel Manager | Hospitable
- Connecting Channels With iCal Imports
- How to Share and Export Your Reservations and/or Tasks Calendars | Support documentation
- How to Create & Alter a Manual Booking | Support documentation
- Altering Reservations From Airbnb, Vrbo, or Booking.com | Support documentation
- Manual Reservations for Vacation Rentals | Hospitable
- CSV Reservation Import | Support documentation
- Rule-Sets: How They Work | Support documentation
- Getting Started with the Calendar: Overview | Support documentation
- Vacation Rental Task Management Software | Hospitable
- Overview: Tasks App | Support documentation
- Complete Your First Task | Support documentation
- All About Direct Bookings | Support documentation
- How Payments Work for Direct Bookings | Support documentation
- Direct Booking Refunds | Support documentation
- Smart Lock & Device Management for Vacation Rentals
- Vacation Rental Analytics & Reporting Software
- Vacation Rental Team Management Software | Hospitable
- Getting started with Integrations | Support documentation
- How to directly integrate with Zapier | Support documentation
- How to Contact Us | Support documentation
- Hospitable API transaction resource
- What to Expect with Hospitable’s Free Trial
- Essentials Plan Overview
- Hospitable subscription plans
- Messaging Rules Overview
- Question Reply Rules
- AI Auto Replies for Guest Messages
- Inbox Overview Guest Conversation Thread
- Guest Email Communication for Direct Bookings
- Connect a Custom Domain
- FAQs & Troubleshooting Apps
- Adding Transactions to Owner Statements
- Connecting your accounting software with Hospitable
- Hospitable MCP Plan Availability
- Dynamic Minimum Night Stays: FAQ
- Understanding User Types
- How discounts apply to Direct bookings
- OwnerRez pricing
- Vacation Rental Software for Channel Management - OwnerRez
- Channel Messaging With Guests - Channel Messaging - Messaging - Support - OwnerRez
- Calendar Import/Export Overview - Calendar Import/Export - Channel Management - Support - OwnerRez
- Importing Outside Bookings - Data Management - Core Concepts - Support - OwnerRez
- Exporting Data from OwnerRez - Data Management - Core Concepts - Support - OwnerRez
- Setup & Configure Seasonal Rates - Seasonal Rates - Core Concepts - Support - OwnerRez
- Availability Rules - Rules - Core Concepts - Support - OwnerRez
- Gap Management - Rules - Core Concepts - Support - OwnerRez
- Length of Stay Discounts - Standard Discounts - Core Concepts - Support - OwnerRez
- Standard Discounts Overview - Standard Discounts - Core Concepts - Support - OwnerRez
- Dynamic Messaging for Vacation Rentals - OwnerRez
- Triggers Overview - Triggers - Messaging - Support - OwnerRez
- Task Checklists | OwnerRez current official documentation
- Websites - OwnerRez
- Payment Processing - OwnerRez
- Property Management (PM) - OwnerRez
- Team Access Overview - Team Access - Core Concepts - Support - OwnerRez
- Staff Member Access - Team Access - Core Concepts - Support - OwnerRez
- Mobile Phones and Tablets - Supported Devices - Getting Started - Support - OwnerRez
- Vacation Rental Software with Reporting - OwnerRez
- Overview - API for Apps - OwnerRez APIs - Support - OwnerRez
- Authentication - API for Apps - OwnerRez APIs - Support - OwnerRez
- Webhooks - API for Apps - OwnerRez APIs - Support - OwnerRez
- Zapier - Automation - Integrations - Support - OwnerRez
- Post Wizard: Next Steps - Setting Up Your Account - Getting Started - Support - OwnerRez
- Support - OwnerRez
- Main Bookings Display - Bookings - Core Concepts - Support - OwnerRez
- Overview - Door Locks - Integrations - Support - OwnerRez
- Field Codes Overview - Fields - Core Concepts - Support - OwnerRez
- OwnerRez API — api pagination
- Change a Booking
- Cancel or Refund a Booking
- Customer Relationship Management
- Dynamic Pricing Integrations
- Booking Rules
- Integration With SafeGuest
- Maintenance Tasks | OwnerRez current official documentation
- Turno Integration
- My Stay Guest Portal
- Costs & Fees | OwnerRez
- Airbnb Common Issues & Questions

