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Hospitable vs Lodgify
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| What matters to you | HospitableProperty management | |
|---|---|---|
| At a glance / Portfolio pricing | ||
| Market | US | US |
| Properties | Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. | Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. |
| Overview | Hospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules. | Channel/calendar management and inbox across four tiers; website booking starts with Starter, custom message automation with Professional, and operational tasks with Ultimate. |
| Plans & modules | Essentials Free subscription with unlimited properties; limited message-rule types and mandatory guest-portal wrapper; SMS notifications excluded. Host Host supports at most two properties Professional Mogul | Basic One property; channel calendar/inbox and self-onboarding. No website entitlement established. Starter Up to two properties; includes Basic plus website/widget, rates/payments, co-host access and expert onboarding. Professional Includes Basic/Starter; scheduled messages, manual collection, phone/email and included Dynamic Pricing. Ultimate Includes lower tiers; tasks, check-in/out automation, owner statements, guest app, Turno and priority live support. Smart Locks · add-on USD 7/device/month in advance; compatible installed hardware; base-tier eligibility not confirmed. |
| 1-property price for your selection | Professional plan subscription · USD 59.00Monthly billing selection · Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Plan prices and conditionsEssentials: USD 0 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Host: USD 29 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Professional: USD 59 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Mogul: USD 99 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. | Basic monthly account total · USD 18.00Monthly billing selection · Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Plan prices and conditionsBasic: USD 18 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Starter: USD 33 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Professional: USD 58 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Ultimate: USD 85 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. |
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| Review sources | CapterraRating 4.7 / 5 · 144 reviews TrustpilotTrustScore 3.9 / 5 · 674 reviews G2Rating 4.8 / 5 · 272 reviews GetAppRating 4.7 / 5 · 144 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews |
| 01 / Plans & requirements | ||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Available Host: 2 properties; other tiers: unlimited Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. Plan: Essentials / Host / Professional / Mogul | Available Basic: 1 property; Starter: 2 properties Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. Plan: Basic / Starter / Professional / Ultimate |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | Available Paid tiers: base subscription plus active-property charges Plan: Host / Professional / Mogul | Available Property count, tier and subscription term Plan: Basic / Starter / Professional / Ultimate |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Fees depend on booking/payment route Plan: Professional / MogulSelected booking route | Available Plans display 0% booking fee Plan: Basic / Starter / Professional / Ultimate |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | Available Optional rollout, device overages and some pricing usage cost extra Plan: Essentials / Host / Professional / Mogul | Available Optional consultancy and add-on services Plan: Basic / Starter / Professional / Ultimate |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14 days; no credit card required Plan: Mogul trialStarts at account creation; subscribing ends trial immediatelyDynamic Pricing activation requires subscription | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Available No mandatory onboarding fee; optional paid rollout Plan: Essentials / Host / Professional / Mogul | Available No setup fee Plan: All current plans |
| 02 / Channels & synchronization | ||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | Available Airbnb channel connection Plan: Essentials / Host / Professional / Mogul | Available Airbnb channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | Available Vrbo channel connection Plan: Essentials / Host / Professional / Mogul | Available Vrbo channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | Available Booking.com channel connection Plan: Essentials / Host / Professional / Mogul | Available Booking.com channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| iCal import Importing external calendar feeds; document data imported and update constraints. | Available External feeds polled about every 20 minutes Plan: Essentials / Host / Professional / Mogul | Available Import bookings and blocked periods through iCal Plan: Basic (1 property); Starter (up to 2); Professional; UltimateExternal iCal listing/calendar connection; availability feed, not full booking-record import |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | Available Reservation and task calendar feeds Plan: Plan not confirmed | Available Availability feed URL for external calendars Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | Available Rates sent to connected channels Plan: Plan not confirmed | Available Rates synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | Available Availability sent to connected channels Plan: Essentials / Host / Professional / MogulConnected booking channels; Airbnb limited connections cannot push availability | Available Availability synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | Available Connected-channel reservations in one calendar Plan: Plan not confirmed | Available Channel reservations in the central calendar Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / MogulConnected supported booking channel | Available Connected-channel conversations in the inbox Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | Available iCal pulls blocks; not a full two-way channel API Plan: Essentials / Host / Professional / Mogul: iCal importExternal feed controls available data; past bookings are not imported; a separate exported feed is needed for reverse sharing | Available Channel-specific promotion and rate-rule limitations Plan: Connected-channel configurationBooking.com/Expedia promotions do not sync from Lodgify; Airbnb/Vrbo promotion conditions apply; code promotions remain website-only |
| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Combined listing calendar Plan: Essentials / Host / Professional / Mogul | Available Central multi-property booking calendar Plan: Starter (up to 2 properties); Professional; Ultimate |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | With conditions Create manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Create manual bookings with or without a quote Plan: Plan not confirmed; documented function onlyBookings without a quote require price/payment management outside Lodgify; status determines whether dates are blocked |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Update manual reservations via MCP; OTA edits limited Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | Available Extend a guest stay from host app Plan: Starter (up to 2 properties); Professional; UltimateOther amendment types and channel-specific restrictions not established |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Cancel manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Cancel website/manual and supported channel bookings Plan: Plan not confirmed; documented function onlyAirbnb cancellations occur in Airbnb; Booking.com/Expedia cancellations occur on their platform; API-connected Vrbo cancellations can use Lodgify; guests cannot self-cancel |
| Calendar blocking Blocking dates without creating a paid guest reservation. | Available Owner, family and service visits block dates Plan: Plan not confirmed | Available Block dates and adjust availability from host app Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking import Migrating or importing existing bookings; specify source or import format. | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | With conditions Vendor-assisted import of reservations Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Past conversations and returning-guest context Plan: Plan not confirmed | Available Guest details accessible in host app Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking export Exporting reservation records and documented output formats. | Available Reservation CSV export Plan: Professional / Mogul for full metrics | Available Export filtered past and upcoming bookings as CSV Plan: Plan not confirmed; documented function onlyBooking records only; broader account export not established |
| 04 / Rates & booking rules | ||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | Available Date-based nightly-rate adjustments Plan: Plan not confirmed | With conditions Configure seasonal date-period rates Plan: Starter / Professional / UltimateSeasonal rates require manual setup; no automatic repetition / copying within rental. Dynamic Pricing override route is separate. |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Dynamic minimum-night stay settings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | Available Minimum-night rules by night or weekday Plan: Plan not confirmed; documented function onlyLongest applicable minimum across the stay governs; documented export to website, Airbnb, Booking.com, Vrbo and Expedia |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions Lower dynamic minimum stays for gaps between bookings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | Not confirmed Plan: Plan not confirmed |
| Length of stay discounts Applying discounts based on stay duration. | Available Stay-length discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | With conditions Weekly, monthly and custom-length fixed stay prices Plan: Starter / Professional / UltimateFixed amounts rather than percentage discounts; one custom-length period; matching weekly/monthly rate plans needed on Booking.com; lower-than-nightly price depends on configurationNamed tier mapping follows documented Custom rates configuration inclusion; specific workflow scope follows the separate help guide. |
| Last minute discounts Applying discounts based on time remaining before arrival. | Available Arrival-window discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | With conditions Last-minute restrictions on promotions Plan: Starter / Professional / UltimateWebsite promotions; Airbnb/Vrbo sync subject to channel rules; Booking.com/Expedia promotions configured on those platforms; promo-code offers remain website-onlyNamed tier mapping follows documented Promotions support inclusion; specific workflow scope follows the separate help guide. |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in pricing; usage conditions vary by tier Plan: Host / Professional / Mogul; Essentials add-onEligible active-property usage | Available Built-in Beyond-powered dynamic pricing Plan: Professional / Ultimate; Basic / Starter 3-month trialDaily rate updates up to 18 months ahead; configurable minimum price and manual override |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions External pricing integration, including PriceLabs Plan: Host / Professional / MogulExternal pricing service account, integration setup and third-party fees | With conditions PriceLabs, Beyond, Smartness and TechTape Plan: Plan not confirmedSeparate provider account |
| 05 / Guest messaging & AI | ||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Airbnb, Vrbo and Booking.com threads Plan: Essentials / Host / Professional / Mogul | Available Connected-channel guest threads together Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | Available Scheduled messages before/after booking and arrival/departure Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Scheduled arrival and departure messages Plan: Professional / Ultimate |
| Event triggers Messages triggered by reservation events, with named supported events. | Available Reservation-event messages; Essentials: new reservation only Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Reservation-event messaging Plan: Professional / Ultimate |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | Available Question replies conditioned on reservation stage and property/channel scope Plan: Host / Professional / Mogul: question reply rulesQuestion topic must be detected; selected reservation stage and property/channel scope must match; automatic sending must be enabled | Not confirmed Plan: Plan not confirmed |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Reusable personalized message templates Plan: Essentials / Host / Professional / Mogul | Available Quick replies and reusable templates Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI suggested replies AI generates draft replies for a human to review or send. | Available AI-generated reply drafts Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials: 10 combined Suggest/Improve AI uses per week | Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AI sends eligible guest replies automatically Plan: MogulMogul subscriptionAuto Reply enabled; timing, topic and context checks apply | Not confirmed Plan: Plan not confirmed |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | Available Suggested AI drafts are reviewed and sent by the host Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials quota: 10 combined Suggest/Improve uses per week; this row describes drafts, not Mogul automatic sending | With conditions Co-Host requires approval before sends or changes Plan: AI Co-Host betaBeta access |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | Not confirmed Plan: Plan not confirmed | Available Guest SMS for updates and reminders Plan: UltimateSMS sending costs, destination eligibility and quotas not established |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Custom inbox emails for Direct booking guests Plan: Professional / Mogul: Direct booking guest emailsDirect booking; transactional emails have fixed Hospitable content and branding; Direct booking fees apply | With conditions Guest cancellation email with editable template Plan: Plan not confirmed; cancellation-email workflow documentedUse the cancellation Message slider and Send action; general guest-email tier / channel scope remains unconfirmed. |
| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Hosted direct-booking site builder Plan: Professional / Mogul | Available Hosted website builder with templates Plan: Starter / Professional / Ultimate |
| Booking widget Embedding a booking engine in an independently hosted website. | Available Embeddable direct-booking widget Plan: Professional / Mogul | Available Booking engine on WordPress, Wix or Squarespace Plan: Starter / Professional / UltimateCompatible payment account or external site |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect an owned domain to a published Direct site Plan: Professional / Mogul: Direct booking siteOwned domain and DNS configuration; published Direct site; Direct booking fees apply | Available Use a custom domain Plan: Starter / Professional / Ultimate |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Basic: own Stripe; Premium: Hospitable/Adyen Plan: Professional / Mogul | Available Stripe and other payment gateway connections Plan: Starter / Professional / UltimateCompatible payment account or external site |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | Available Scheduled installments for Direct bookings Plan: Professional / Mogul | With conditions Policy-based scheduled payment collection Plan: Starter / Professional / UltimateBooking quote and active Policy automation; supported online payment method; disable automation for historical paid bookingsNamed tier mapping follows documented Payment automation inclusion; specific workflow scope follows the separate help guide. |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | Available Separate refundable deposit charge Plan: Professional / Mogul | Available Temporary card hold for possible damages Plan: Professional; UltimatePre-authorisation; not an upfront deposit charge |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | Available Automatic cancellation-policy refunds and manual refunds Plan: Professional / Mogul | With conditions Automatic policy refunds or manual gateway refunds Plan: Plan not confirmed; documented function onlyAutomatic refunds: website/manual bookings with active Policy, card payment and enabled gateway; arbitrary partial refunds require manual modeStripe, Braintree, AuthorizeNet or Lodgify Payments support manual gateway refund; PayPal/bank/cash refund outside Lodgify; Mark as Refunded records only |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | Available Direct booking rental agreements Plan: Professional / Mogul | Available Rental agreement included with booking quote Plan: Plan not confirmed; documented function onlyQuote configuration; electronic signature capability not established |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Available Guest vetting through Direct Premium Plan: Professional / Mogul | With conditions External Chekin guest registration / identification integration Plan: Lodgify plan not confirmed; Chekin subscription requiredBoth Chekin and Lodgify subscriptions; exact identification method and US regional applicability not established; no legal-compliance guarantee. |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | Available Plans display 0% booking fee Plan: Starter / Professional / Ultimate |
| 07 / Cleaning & operations | ||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | Available Booking-stage task rules Plan: Essentials / Host / Professional / Mogul | Available Booking-linked and recurring task automation Plan: Ultimate |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | Available Separate teammate portal for assigned work Plan: Host / Professional / Mogul (documented teammate access)Teammate must be invited; assigned tasks and property scope control access; Essentials portal tier unconfirmed | Available Task access for assigned team members Plan: Ultimate |
| Task checklists Reusable task lists that can be marked complete. | Available Check off task items in the Tasks App Plan: Plan not confirmed | Available Step-by-step task checklists Plan: Ultimate |
| Photo requirements Requesting or requiring photos as task-completion evidence. | Available Required photos configured by the host Plan: Plan not confirmed | Available Mandatory task photos Plan: Ultimate |
| Task notifications Sending documented task assignment, change or completion notifications. | Available Task notifications and reminders; SMS excluded on Essentials Plan: Essentials: non-SMS; Host / Professional / Mogul: teammate SMSEssentials excludes SMS notifications; email/iCal only where configuredSMS recipient must be a configured teammate on Host, Professional or Mogul | Available Task push notifications Plan: Ultimate |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | Available Recurring maintenance tasks Plan: Plan not confirmed | Available Maintenance task assignment Plan: Ultimate |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno connected integration Plan: Host / Professional / MogulTurno account, correct integration setup and applicable Turno charges | With conditions Turno integration and subscription benefit Plan: UltimateExternal Turno service |
| 08 / Check-in & smart access | ||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Scheduled check-in information via guest messaging Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Arrival information in scheduled messages Plan: Professional / Ultimate |
| Guest portal A guest-facing reservation page or portal; specify actions available. | Available Guest portal with check-in tasks and reservation details Plan: Essentials / Host / Professional / MogulDirect booking/payment functions require Professional or MogulEssentials includes a mandatory Trip Insurance upsell in the guest experience | With conditions Guest web portal or app with arrival and stay information Plan: UltimateUltimate guest stay-information web portal or app; broader portal actions not established |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | Available Native Schlage, Yale and August connections Plan: Professional / MogulCompatible lock model | With conditions Nuki, Igloohome, Schlage and Yale smart-lock integrations Plan: Smart Locks paid add-on; base tier not confirmedInstalled compatible device; USD 7 per connected lock/month charged in advance |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | Available Unique reservation access codes Plan: Professional / MogulCompatible lock model | Available Unique code per reservation Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Code scheduling Setting code validity to documented check-in/check-out times. | Available Reservation-time code validity Plan: Professional / MogulCompatible lock model | Available Activate at check-in; expire at checkout Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Code delivery Sending reservation access codes to guests through documented channels. | Available Codes delivered in guest channel threads Plan: Professional / MogulCompatible lock model | Available Codes sent through automated messages Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions Included device allowance; extra devices incur charges Plan: Professional / MogulDevice count | With conditions USD 7 per connected smart lock/month Plan: Smart Locks paid add-on; base tier not confirmedCharged monthly in advance; compatible lock hardware purchased separately |
| 09 / Reports & accounting | ||
| Booking reports Reports about reservation activity; specify documented measures. | Available Reservation metrics and filters Plan: Professional / Mogul for full metrics | Available Booking reports Plan: Starter / Professional / Ultimate |
| Occupancy reports Occupancy reporting and documented date/property filters. | Available Occupancy dashboards Plan: Professional / Mogul for full metrics | Available Occupancy-rate reports filtered by property, date and channel Plan: Ultimate |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | Available Revenue dashboards Plan: Professional / Mogul for full metrics | Available Owner revenue statements Plan: Ultimate |
| Owner statements Statements for property owners, including documented income/expense scope. | Available Owner statements Plan: Mogul | Available Statements with revenue, fees and expenses Plan: Ultimate |
| Expense tracking Recording property or reservation expenses inside the product. | Available Business and property expense transactions Plan: Mogul: Hospitable AccountingConfigured Hospitable business and property accounting | Available Booking-related fees and manually logged property expenses Plan: UltimateOwner-statement reporting; not full bookkeeping |
| Accounting integrations Named external accounting connections and documented scope. | With conditions QuickBooks accounting integration Plan: MogulMogul subscriptionActive QuickBooks account; Hospitable Business configuredMatching business currency or multicurrency enabled | With conditions External Clearing and VRPlatform accounting integrations Plan: Lodgify plan not confirmed; separate accounting subscriptionBoth Lodgify and selected provider subscriptions required; vendor-documented integration, not native accounting or compliance certification. |
| Report exports Exporting reporting outputs in documented formats. | Available CSV exports of operational and financial metrics Plan: Professional / Mogul for full metrics | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established |
| 10 / Team & owner access | ||
| Team users Additional staff accounts and any documented seats or plan limits. | Available Unlimited secondary users Plan: Essentials / Host / Professional / Mogul | Available Co-host access Plan: Starter / Professional / Ultimate |
| User permissions Configurable permissions or predefined access roles. | Available Configurable feature and financial access Plan: All tiers | Available Configurable access levels for team members Plan: Ultimate |
| Property scoped access Restricting a user's access to selected properties. | Available Access limited to selected properties Plan: All tiers | Not confirmed Plan: Plan not confirmed |
| Owner portal Owner-facing access to documented property, booking or financial information. | Available Owner portal Plan: Mogul | Available Owner login with limited access to view their reports Plan: UltimateFinancial/report access; broader owner functions not established |
| Mobile app Documented native mobile app availability; responsive website separate. | With conditions Native mobile app access for invited secondary users Plan: Host / Professional / Mogul: secondary-user app access documentedInvited secondary-user login and scoped feature/property permissionsPush notifications require Inbox permission; Essentials app tier unconfirmed | Available Host apps for iOS and Android Plan: Starter (up to 2 properties); Professional; Ultimate |
| 11 / Integrations & data access | ||
| Public API A documented API for external developers; channel API connections alone do not establish this. | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | Available Documented developer API Plan: Starter (up to 2 properties); Professional; Ultimate |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions Public API key from Settings → Public API Plan: Starter (up to 2 properties); Professional; UltimateAPI key required; live operation access and legacy/custom contracts not verified |
| Webhooks Documented outbound event notifications for external integrations. | Available Developer event notifications Plan: Host / Professional / Mogul | With conditions Outbound rate, availability, booking and guest-message callbacks Plan: Plan not confirmed; developer webhook contract documentedAuthenticated API access; callback target configured; schema captured Oct 4, current raw refresh blocked 403; actual account eligibility / delivery untested. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | With conditions Reservation/property/message/review automation Plan: Host / Professional / MogulSeparate Zapier account | With conditions Official Zapier integration Plan: Plan not confirmedZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | Available Reservations, tasks, taxes and reviews in CSV Plan: Professional / Mogul for full metrics | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established |
| 12 / Setup & support | ||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available Self-service and orientation; paid Rapid Rollout optional Plan: Essentials / Host / Professional / Mogul | Available Personalized onboarding assistance Plan: Starter / Professional / Ultimate |
| Data migration Documented assistance or tools for importing data from another system. | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | With conditions Vendor-assisted migration of listings, reservations and guest data Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help articles Plan: All tiers | Available Public Lodgify Help Center Plan: Public; no subscription required to read |
| Email support Documented support by email and any tier restrictions; no response-time inference. | Available Human email support on paid tiers Plan: Host / Professional / Mogul | Available Human email support Plan: Starter / Professional / Ultimate |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available Human chat support on paid tiers Plan: Host / Professional / Mogul | Available Live chat support Plan: Ultimate |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not confirmed Plan: Plan not confirmed | Available Telephone support Plan: Professional / Ultimate |
| 13 / API capabilities | ||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | ||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Available 2.0 Plan: API access conditions apply; subscription eligibility not inferred from schema | Available v1, v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Available Bearer token Plan: API access conditions apply; subscription eligibility not inferred from schema | Available X-ApiKey header Plan: API access conditions applyPublic API key grants full read/write access; channel API calls require a separate channel key |
| Read property records An explicit API operation retrieves property records. | With conditions GET /properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | With conditions GET /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/reservations/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | With conditions POST /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write for vendor tokensManual reservations only; existing booking overlap prohibited | With conditions POST /v1/reservation/booking Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | With conditions PUT /reservations/{identifier} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write; booking ownership/type rules | With conditions PUT /v1/reservation/booking/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOnly supported booking fields can be updated |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | With conditions Guest data through reservation includes Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Guest contact data within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not confirmed Plan: API eligibility not confirmed for this operation | Not confirmed Plan: API eligibility not confirmed for this operation |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | With conditions GET /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationmessage:readAt most two reads per minute per reservation | With conditions GET /v2/messaging/{threadGuid} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | With conditions POST /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationTwo messages per minute per reservation50 messages per five minutes per vendor/PAT user | With conditions POST /v1/reservation/booking/{id}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | With conditions Nightly price in calendar response Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:readCalendar endpoint: 1,000 requests per minute per vendor/PAT user | With conditions GET /v2/rates/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequired rental / room-type IDs and startDate / endDate; both boundary nights inclusive. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | With conditions PUT property calendar rates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:writeAt most 1,095 days ahead; asynchronous updates | With conditions POST /v1/rates/savewithoutavailability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | With conditions GET /properties/{uuid}/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:read1,000 requests per minute per vendor/PAT user | With conditions GET /v2/availability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSet includeDetails=true for detailed booking status; default false. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | With conditions Payout transaction records; guest-charge records unconfirmed Plan: Host / Professional / Mogul API; transaction permission requiredtransaction:read scopeAirbnb authorizations granted before January 12, 2024 require channel reauthorization for transaction/payout dataThis establishes payout transactions, not a complete guest-charge payment API | With conditions Payment transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions Refund transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. |
| Read owner records An explicit API operation retrieves property-owner records. | With conditions GET /owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationMogul planowner:read or PAT pat:read | Not confirmed Plan: API eligibility not confirmed for this operation |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | With conditions Vendor reservation enrichment Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationVendor accessenrichment:write and enrichment:shortcode:[key]Each supported enrichment shortcode requires separately requested access | Not confirmed Plan: API eligibility not confirmed for this operation |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions POST /webhooks/v1/subscribe Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationUnique target_url required; duplicates return 409. Store signature-verification secret at creation: it is returned only then. |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | With conditions Endpoint-specific rate limits Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions v1: 600 requests/min; v2: 750/min; iCal: 10/min Plan: API access conditions apply; subscription eligibility not inferred from API documentation429 on exceeded limits; excessive or abusive traffic may be blocked; unregistered third-party integrations may have limited keys |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | With conditions page and per_page; default 10, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions page and size; size defaults to 50 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Hospitable Pricing & Subscription Costs
- Automated Guest Messaging for Airbnb & STR Hosts | Hospitable
- Vacation Rental Channel Manager | Hospitable
- Connecting Channels With iCal Imports
- How to Share and Export Your Reservations and/or Tasks Calendars | Support documentation
- How to Create & Alter a Manual Booking | Support documentation
- Altering Reservations From Airbnb, Vrbo, or Booking.com | Support documentation
- Manual Reservations for Vacation Rentals | Hospitable
- CSV Reservation Import | Support documentation
- Rule-Sets: How They Work | Support documentation
- Getting Started with the Calendar: Overview | Support documentation
- Vacation Rental Task Management Software | Hospitable
- Overview: Tasks App | Support documentation
- Complete Your First Task | Support documentation
- All About Direct Bookings | Support documentation
- How Payments Work for Direct Bookings | Support documentation
- Direct Booking Refunds | Support documentation
- Smart Lock & Device Management for Vacation Rentals
- Vacation Rental Analytics & Reporting Software
- Vacation Rental Team Management Software | Hospitable
- Getting started with Integrations | Support documentation
- How to directly integrate with Zapier | Support documentation
- How to Contact Us | Support documentation
- Hospitable API transaction resource
- What to Expect with Hospitable’s Free Trial
- Essentials Plan Overview
- Hospitable subscription plans
- Messaging Rules Overview
- Question Reply Rules
- AI Auto Replies for Guest Messages
- Inbox Overview Guest Conversation Thread
- Guest Email Communication for Direct Bookings
- Connect a Custom Domain
- FAQs & Troubleshooting Apps
- Adding Transactions to Owner Statements
- Connecting your accounting software with Hospitable
- Hospitable MCP Plan Availability
- Dynamic Minimum Night Stays: FAQ
- Understanding User Types
- How discounts apply to Direct bookings
- Lodgify configured public USD subscription prices
- Vacation Rental Channel Manager | Sync All Your Calendars
- Unified Inbox for Vacation Rental Messages | Lodgify
- AI Co-Host for Vacation Rental Hosts | Lodgify
- Vacation Rental Website Builder | Lodgify
- Vacation Rental Payment Processing | Lodgify
- Lodgify Dynamic Pricing
- Task Management for Vacation Rentals | Lodgify
- Lodgify Smart Locks
- Lodgify official feature / plan documentation
- Lodgify official feature / plan documentation
- Partner With Lodgify
- Zapier Integration | Lodgify
- Lodgify Public API v1 — api webhook subscriptions
- Lodgify Public API v2 — documented version
- Lodgify official feature / plan documentation
- Lodgify Professional plan
- Lodgify official feature / plan documentation
- Find your Lodgify API key
- Lodgify official feature / plan documentation
- Create a booking without a quote
- Create a booking with a quote
- Lodgify current official cancellation email workflow
- Download booking report for Excel
- Configure rental pricing and availabilities
- Configure promotions
- Lodgify API Rate Limits
- Lodgify API Authorization
- Lodgify clearing integration
- Lodgify vrplatform integration
- Lodgify chekin integration
- Switch to Lodgify: assisted migration
