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Hospitable vs Lodgify

Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.

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Showing all 110 detailed properties.
Hospitable versus Lodgify: detailed property comparison.
What matters to youHospitable
4.2 / 5Out of 1,090 reviews
Property management
Lodgify
4.7 / 5Out of 5,837 reviews
Property management
At a glance / Portfolio pricing
MarketUSUS
PropertiesEssentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established.Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established.
OverviewHospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules.Channel/calendar management and inbox across four tiers; website booking starts with Starter, custom message automation with Professional, and operational tasks with Ultimate.
Plans & modules
Essentials

Free subscription with unlimited properties; limited message-rule types and mandatory guest-portal wrapper; SMS notifications excluded.

Host

Host supports at most two properties

Professional
Mogul
Basic

One property; channel calendar/inbox and self-onboarding. No website entitlement established.

Starter

Up to two properties; includes Basic plus website/widget, rates/payments, co-host access and expert onboarding.

Professional

Includes Basic/Starter; scheduled messages, manual collection, phone/email and included Dynamic Pricing.

Ultimate

Includes lower tiers; tasks, check-in/out automation, owner statements, guest app, Turno and priority live support.

Smart Locks · add-on

USD 7/device/month in advance; compatible installed hardware; base-tier eligibility not confirmed.

1-property price for your selection
Professional plan subscription · USD 59.00Monthly billing selection · Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional.
Plan prices and conditions

Essentials: USD 0

Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional.

Host: USD 29

Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional.

Professional: USD 59

Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional.

Mogul: USD 99

Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional.

Basic monthly account total · USD 18.00Monthly billing selection · Current configured USD account-total monthly display; taxes/payment fees/add-ons separate.
Plan prices and conditions

Basic: USD 18

Current configured USD account-total monthly display; taxes/payment fees/add-ons separate.

Starter: USD 33

Current configured USD account-total monthly display; taxes/payment fees/add-ons separate.

Professional: USD 58

Current configured USD account-total monthly display; taxes/payment fees/add-ons separate.

Ultimate: USD 85

Current configured USD account-total monthly display; taxes/payment fees/add-ons separate.

Limitations & requirements
  • Host is limited to two properties; the other documented tiers allow unlimited properties.
  • Owner statements and the owner portal require Mogul.
  • Direct Basic charges a 1% host fee plus processor charges; Premium offers split or host-only fee models.
  • Basic supports one property; Starter up to two. Professional/Ultimate hard maxima are not established.
  • AI Co-Host is beta and requires approval before sending or changing anything.
  • Automatic refunds require eligible website/manual bookings, active Policy automation and supported card payments; channel and external-payment restrictions remain.
Review sources
CapterraRating 4.7 / 5 · 144 reviews
TrustpilotTrustScore 3.9 / 5 · 674 reviews
G2Rating 4.8 / 5 · 272 reviews
GetAppRating 4.7 / 5 · 144 reviews
CapterraRating 4.5 / 5 · 1,311 reviews
TrustpilotTrustScore 4.7 / 5 · 4,436 reviews
G2Rating 4.4 / 5 · 90 reviews
GetAppRating 4.5 / 5 · 1,311 reviews
Software AdviceRating 4.5 / 5 · 1,311 reviews
01 / Plans & requirements
Plan options

Named subscription tiers offered for this PMS; do not treat optional modules as tiers.

Available

Essentials; Host; Professional; Mogul

Plan: Essentials / Host / Professional / Mogul
Available

Basic; Starter; Professional; Ultimate

Plan: Basic / Starter / Professional / Ultimate
Property limits

Documented listing or property limits for named tiers; audience ranges do not establish hard limits.

Available

Host: 2 properties; other tiers: unlimited

Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established.

Plan: Essentials / Host / Professional / Mogul
Available

Basic: 1 property; Starter: 2 properties

Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established.

Plan: Basic / Starter / Professional / Ultimate
Billing basis

How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue.

Available

Paid tiers: base subscription plus active-property charges

Plan: Host / Professional / Mogul
Available

Property count, tier and subscription term

Plan: Basic / Starter / Professional / Ultimate
Booking fees

Percentage or fixed booking-related vendor fees and the transactions to which they apply.

With conditions

Fees depend on booking/payment route

Plan: Professional / MogulSelected booking route
Available

Plans display 0% booking fee

Plan: Basic / Starter / Professional / Ultimate
Paid modules

Features or services requiring a separate payment beyond the selected subscription.

Available

Optional rollout, device overages and some pricing usage cost extra

Plan: Essentials / Host / Professional / Mogul
Available

Optional consultancy and add-on services

Plan: Basic / Starter / Professional / Ultimate
Trial

Documented trial duration and conditions; a demo is not a free trial.

Available

14 days; no credit card required

Plan: Mogul trialStarts at account creation; subscribing ends trial immediatelyDynamic Pricing activation requires subscription
Available

7 days; no credit card required

Plan: Basic / Starter / Professional / Ultimate
Setup fees

Documented one-time implementation or onboarding charges; absent pricing is not zero.

Available

No mandatory onboarding fee; optional paid rollout

Plan: Essentials / Host / Professional / Mogul
Available

No setup fee

Plan: All current plans
02 / Channels & synchronization
Airbnb connection

Documented connection method and account/listing restrictions for Airbnb.

Available

Airbnb channel connection

Plan: Essentials / Host / Professional / Mogul
Available

Airbnb channel API connection

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Vrbo connection

Documented connection method and account/listing restrictions for Vrbo.

Available

Vrbo channel connection

Plan: Essentials / Host / Professional / Mogul
Available

Vrbo channel API connection

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Booking.com connection

Documented connection method and account/listing restrictions for Booking.com.

Available

Booking.com channel connection

Plan: Essentials / Host / Professional / Mogul
Available

Booking.com channel API connection

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
iCal import

Importing external calendar feeds; document data imported and update constraints.

Available

External feeds polled about every 20 minutes

Plan: Essentials / Host / Professional / Mogul
Available

Import bookings and blocked periods through iCal

Plan: Basic (1 property); Starter (up to 2); Professional; UltimateExternal iCal listing/calendar connection; availability feed, not full booking-record import
iCal export

Exporting calendar feeds for other tools; distinguish feed export from full reservation export.

Available

Reservation and task calendar feeds

Plan: Plan not confirmed
Available

Availability feed URL for external calendars

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Rate sync

Sending rates to connected booking channels; identify supported channels and restrictions.

Available

Rates sent to connected channels

Plan: Plan not confirmed
Available

Rates synchronized across connected channels

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Availability sync

Sending available and blocked dates to booking channels; state method and limits.

Available

Availability sent to connected channels

Plan: Essentials / Host / Professional / MogulConnected booking channels; Airbnb limited connections cannot push availability
Available

Availability synchronized across connected channels

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Reservation sync

Importing or synchronizing channel reservations and changes; identify supported channels.

Available

Connected-channel reservations in one calendar

Plan: Plan not confirmed
Available

Channel reservations in the central calendar

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Channel message sync

Receiving and sending guest messages through channel connections; specify channel scope.

Available

Send and receive Airbnb, Vrbo and Booking.com messages

Plan: Essentials / Host / Professional / MogulConnected supported booking channel
Available

Connected-channel conversations in the inbox

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Sync limitations

Documented update delays, unsupported fields or connection restrictions; no reliability inference.

Available

iCal pulls blocks; not a full two-way channel API

Plan: Essentials / Host / Professional / Mogul: iCal importExternal feed controls available data; past bookings are not imported; a separate exported feed is needed for reverse sharing
Available

Channel-specific promotion and rate-rule limitations

Plan: Connected-channel configurationBooking.com/Expedia promotions do not sync from Lodgify; Airbnb/Vrbo promotion conditions apply; code promotions remain website-only
03 / Reservations & calendars
Multi calendar

A calendar view showing multiple listings and bookings together.

Available

Combined listing calendar

Plan: Essentials / Host / Professional / Mogul
Available

Central multi-property booking calendar

Plan: Starter (up to 2 properties); Professional; Ultimate
Manual reservations

Creating reservations manually, rather than only importing channel bookings.

With conditions

Create manual reservations via MCP; UI tier not confirmed

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
With conditions

Create manual bookings with or without a quote

Plan: Plan not confirmed; documented function onlyBookings without a quote require price/payment management outside Lodgify; status determines whether dates are blocked
Booking changes

Editing documented reservation fields and whether edits affect connected channels.

With conditions

Update manual reservations via MCP; OTA edits limited

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
Available

Extend a guest stay from host app

Plan: Starter (up to 2 properties); Professional; UltimateOther amendment types and channel-specific restrictions not established
Booking cancellation

Cancelling reservations and documented channel/refund constraints.

With conditions

Cancel manual reservations via MCP; UI tier not confirmed

Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times
With conditions

Cancel website/manual and supported channel bookings

Plan: Plan not confirmed; documented function onlyAirbnb cancellations occur in Airbnb; Booking.com/Expedia cancellations occur on their platform; API-connected Vrbo cancellations can use Lodgify; guests cannot self-cancel
Calendar blocking

Blocking dates without creating a paid guest reservation.

Available

Owner, family and service visits block dates

Plan: Plan not confirmed
Available

Block dates and adjust availability from host app

Plan: Starter (up to 2 properties); Professional; Ultimate
Booking import

Migrating or importing existing bookings; specify source or import format.

With conditions

Staff-run CSV import of prior manual/direct reservations

Plan: Plan not confirmedHospitable support assistance
With conditions

Vendor-assisted import of reservations

Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified.
Guest records

Storing and viewing guest/contact history; do not infer a full CRM.

Available

Past conversations and returning-guest context

Plan: Plan not confirmed
Available

Guest details accessible in host app

Plan: Starter (up to 2 properties); Professional; Ultimate
Booking export

Exporting reservation records and documented output formats.

Available

Reservation CSV export

Plan: Professional / Mogul for full metrics
Available

Export filtered past and upcoming bookings as CSV

Plan: Plan not confirmed; documented function onlyBooking records only; broader account export not established
04 / Rates & booking rules
Seasonal rates

Defining rates for date ranges or seasons within the PMS.

Available

Date-based nightly-rate adjustments

Plan: Plan not confirmed
With conditions

Configure seasonal date-period rates

Plan: Starter / Professional / UltimateSeasonal rates require manual setup; no automatic repetition / copying within rental. Dynamic Pricing override route is separate.
Minimum stays

Setting minimum-night rules and any date/channel constraints.

With conditions

Dynamic minimum-night stay settings

Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed
Available

Minimum-night rules by night or weekday

Plan: Plan not confirmed; documented function onlyLongest applicable minimum across the stay governs; documented export to website, Airbnb, Booking.com, Vrbo and Expedia
Gap night rules

Adjusting rules specifically for orphan or gap nights between reservations.

With conditions

Lower dynamic minimum stays for gaps between bookings

Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed

Not confirmed

Plan: Plan not confirmed
Length of stay discounts

Applying discounts based on stay duration.

Available

Stay-length discounts on Airbnb and Direct

Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute
With conditions

Weekly, monthly and custom-length fixed stay prices

Plan: Starter / Professional / UltimateFixed amounts rather than percentage discounts; one custom-length period; matching weekly/monthly rate plans needed on Booking.com; lower-than-nightly price depends on configurationNamed tier mapping follows documented Custom rates configuration inclusion; specific workflow scope follows the separate help guide.
Last minute discounts

Applying discounts based on time remaining before arrival.

Available

Arrival-window discounts on Airbnb and Direct

Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute
With conditions

Last-minute restrictions on promotions

Plan: Starter / Professional / UltimateWebsite promotions; Airbnb/Vrbo sync subject to channel rules; Booking.com/Expedia promotions configured on those platforms; promo-code offers remain website-onlyNamed tier mapping follows documented Promotions support inclusion; specific workflow scope follows the separate help guide.
Dynamic pricing

Built-in dynamic rate calculation versus external pricing integration; distinguish both.

With conditions

Built-in pricing; usage conditions vary by tier

Plan: Host / Professional / Mogul; Essentials add-onEligible active-property usage
Available

Built-in Beyond-powered dynamic pricing

Plan: Professional / Ultimate; Basic / Starter 3-month trialDaily rate updates up to 18 months ahead; configurable minimum price and manual override
Pricing integrations

Named dynamic-pricing integrations and their documented requirements.

With conditions

External pricing integration, including PriceLabs

Plan: Host / Professional / MogulExternal pricing service account, integration setup and third-party fees
With conditions

PriceLabs, Beyond, Smartness and TechTape

Plan: Plan not confirmedSeparate provider account
05 / Guest messaging & AI
Unified inbox

Guest message threads combined across supported channels in a shared view.

Available

Airbnb, Vrbo and Booking.com threads

Plan: Essentials / Host / Professional / Mogul
Available

Connected-channel guest threads together

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
Scheduled messages

Messages scheduled relative to documented reservation times or dates.

Available

Scheduled messages before/after booking and arrival/departure

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Available

Scheduled arrival and departure messages

Plan: Professional / Ultimate
Event triggers

Messages triggered by reservation events, with named supported events.

Available

Reservation-event messages; Essentials: new reservation only

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Available

Reservation-event messaging

Plan: Professional / Ultimate
Conditional messages

Rules that send or skip a message based on documented booking conditions.

Available

Question replies conditioned on reservation stage and property/channel scope

Plan: Host / Professional / Mogul: question reply rulesQuestion topic must be detected; selected reservation stage and property/channel scope must match; automatic sending must be enabled

Not confirmed

Plan: Plan not confirmed
Message templates

Reusable templates and supported guest/reservation placeholders.

Available

Reusable personalized message templates

Plan: Essentials / Host / Professional / Mogul
Available

Quick replies and reusable templates

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
AI suggested replies

AI generates draft replies for a human to review or send.

Available

AI-generated reply drafts

Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials: 10 combined Suggest/Improve AI uses per week
Available

AI writes and improves draft replies

Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate
AI automatic replies

AI can send guest replies without individual human approval; specify limits.

With conditions

AI sends eligible guest replies automatically

Plan: MogulMogul subscriptionAuto Reply enabled; timing, topic and context checks apply

Not confirmed

Plan: Plan not confirmed
Approval before AI sends

Documented human-review controls before an AI-generated reply is sent.

Available

Suggested AI drafts are reviewed and sent by the host

Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials quota: 10 combined Suggest/Improve uses per week; this row describes drafts, not Mogul automatic sending
With conditions

Co-Host requires approval before sends or changes

Plan: AI Co-Host betaBeta access
Translations

Documented message translation functions; multilingual templates are not automatic translation.

Not confirmed

Plan: Plan not confirmed

Not confirmed

Plan: Plan not confirmed
SMS messages

Guest communication by SMS; specify country, number and fee conditions.

Not confirmed

Plan: Plan not confirmed
Available

Guest SMS for updates and reminders

Plan: UltimateSMS sending costs, destination eligibility and quotas not established
Email messages

Guest communication by email and documented sender or channel restrictions.

With conditions

Custom inbox emails for Direct booking guests

Plan: Professional / Mogul: Direct booking guest emailsDirect booking; transactional emails have fixed Hospitable content and branding; Direct booking fees apply
With conditions

Guest cancellation email with editable template

Plan: Plan not confirmed; cancellation-email workflow documentedUse the cancellation Message slider and Send action; general guest-email tier / channel scope remains unconfirmed.
06 / Direct bookings & payments
Website builder

Vendor-provided tools to create and host a direct-booking website.

Available

Hosted direct-booking site builder

Plan: Professional / Mogul
Available

Hosted website builder with templates

Plan: Starter / Professional / Ultimate
Booking widget

Embedding a booking engine in an independently hosted website.

Available

Embeddable direct-booking widget

Plan: Professional / Mogul
Available

Booking engine on WordPress, Wix or Squarespace

Plan: Starter / Professional / UltimateCompatible payment account or external site
Custom domain

Using a host-owned domain for a vendor-provided direct-booking website.

With conditions

Connect an owned domain to a published Direct site

Plan: Professional / Mogul: Direct booking siteOwned domain and DNS configuration; published Direct site; Direct booking fees apply
Available

Use a custom domain

Plan: Starter / Professional / Ultimate
Payment processors

Named payment services and documented geographical or plan requirements.

Available

Basic: own Stripe; Premium: Hospitable/Adyen

Plan: Professional / Mogul
Available

Stripe and other payment gateway connections

Plan: Starter / Professional / UltimateCompatible payment account or external site
Payment schedules

Scheduling booking payments or installments; identify relevant booking types.

Available

Scheduled installments for Direct bookings

Plan: Professional / Mogul
With conditions

Policy-based scheduled payment collection

Plan: Starter / Professional / UltimateBooking quote and active Policy automation; supported online payment method; disable automation for historical paid bookingsNamed tier mapping follows documented Payment automation inclusion; specific workflow scope follows the separate help guide.
Security deposits

Taking or holding refundable deposits; distinguish damage insurance/protection.

Available

Separate refundable deposit charge

Plan: Professional / Mogul
Available

Temporary card hold for possible damages

Plan: Professional; UltimatePre-authorisation; not an upfront deposit charge
Refunds

Issuing refunds through documented payment flows; no fee-refund assumption.

Available

Automatic cancellation-policy refunds and manual refunds

Plan: Professional / Mogul
With conditions

Automatic policy refunds or manual gateway refunds

Plan: Plan not confirmed; documented function onlyAutomatic refunds: website/manual bookings with active Policy, card payment and enabled gateway; arbitrary partial refunds require manual modeStripe, Braintree, AuthorizeNet or Lodgify Payments support manual gateway refund; PayPal/bank/cash refund outside Lodgify; Mark as Refunded records only
Rental agreements

Creating, delivering or signing guest agreements; specify electronic signature support.

Available

Direct booking rental agreements

Plan: Professional / Mogul
Available

Rental agreement included with booking quote

Plan: Plan not confirmed; documented function onlyQuote configuration; electronic signature capability not established
Guest verification

Documented guest identity or booking verification; no legal-compliance guarantee.

Available

Guest vetting through Direct Premium

Plan: Professional / Mogul
With conditions

External Chekin guest registration / identification integration

Plan: Lodgify plan not confirmed; Chekin subscription requiredBoth Chekin and Lodgify subscriptions; exact identification method and US regional applicability not established; no legal-compliance guarantee.
Direct booking fees

Vendor fees specific to direct bookings; distinguish processor fees and paid protection.

Available

Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host

Plan: Professional / Mogul
Available

Plans display 0% booking fee

Plan: Starter / Professional / Ultimate
07 / Cleaning & operations
Automatic tasks

Creating operational tasks automatically from bookings or reservation events.

Available

Booking-stage task rules

Plan: Essentials / Host / Professional / Mogul
Available

Booking-linked and recurring task automation

Plan: Ultimate
Cleaner access

Giving cleaners task or calendar access without exposing unnecessary management functions.

Available

Separate teammate portal for assigned work

Plan: Host / Professional / Mogul (documented teammate access)Teammate must be invited; assigned tasks and property scope control access; Essentials portal tier unconfirmed
Available

Task access for assigned team members

Plan: Ultimate
Task checklists

Reusable task lists that can be marked complete.

Available

Check off task items in the Tasks App

Plan: Plan not confirmed
Available

Step-by-step task checklists

Plan: Ultimate
Photo requirements

Requesting or requiring photos as task-completion evidence.

Available

Required photos configured by the host

Plan: Plan not confirmed
Available

Mandatory task photos

Plan: Ultimate
Task notifications

Sending documented task assignment, change or completion notifications.

Available

Task notifications and reminders; SMS excluded on Essentials

Plan: Essentials: non-SMS; Host / Professional / Mogul: teammate SMSEssentials excludes SMS notifications; email/iCal only where configuredSMS recipient must be a configured teammate on Host, Professional or Mogul
Available

Task push notifications

Plan: Ultimate
Maintenance tasks

Recording or assigning maintenance work; distinguish generic reminders.

Available

Recurring maintenance tasks

Plan: Plan not confirmed
Available

Maintenance task assignment

Plan: Ultimate
Cleaning integrations

Named external cleaning/turnover connections and documented dependencies.

With conditions

Turno connected integration

Plan: Host / Professional / MogulTurno account, correct integration setup and applicable Turno charges
With conditions

Turno integration and subscription benefit

Plan: UltimateExternal Turno service
08 / Check-in & smart access
Checkin instructions

Delivering guest check-in information at documented reservation stages.

Available

Scheduled check-in information via guest messaging

Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy
Available

Arrival information in scheduled messages

Plan: Professional / Ultimate
Guest portal

A guest-facing reservation page or portal; specify actions available.

Available

Guest portal with check-in tasks and reservation details

Plan: Essentials / Host / Professional / MogulDirect booking/payment functions require Professional or MogulEssentials includes a mandatory Trip Insurance upsell in the guest experience
With conditions

Guest web portal or app with arrival and stay information

Plan: UltimateUltimate guest stay-information web portal or app; broader portal actions not established
Lock integrations

Named smart-lock platforms supported via native or third-party connections.

Available

Native Schlage, Yale and August connections

Plan: Professional / MogulCompatible lock model
With conditions

Nuki, Igloohome, Schlage and Yale smart-lock integrations

Plan: Smart Locks paid add-on; base tier not confirmedInstalled compatible device; USD 7 per connected lock/month charged in advance
Automatic lock codes

Creating reservation-specific lock codes automatically, with hardware/service conditions.

Available

Unique reservation access codes

Plan: Professional / MogulCompatible lock model
Available

Unique code per reservation

Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock
Code scheduling

Setting code validity to documented check-in/check-out times.

Available

Reservation-time code validity

Plan: Professional / MogulCompatible lock model
Available

Activate at check-in; expire at checkout

Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock
Code delivery

Sending reservation access codes to guests through documented channels.

Available

Codes delivered in guest channel threads

Plan: Professional / MogulCompatible lock model
Available

Codes sent through automated messages

Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock
Access extra costs

Additional software or integration charges for smart access; hardware cost separate.

With conditions

Included device allowance; extra devices incur charges

Plan: Professional / MogulDevice count
With conditions

USD 7 per connected smart lock/month

Plan: Smart Locks paid add-on; base tier not confirmedCharged monthly in advance; compatible lock hardware purchased separately
09 / Reports & accounting
Booking reports

Reports about reservation activity; specify documented measures.

Available

Reservation metrics and filters

Plan: Professional / Mogul for full metrics
Available

Booking reports

Plan: Starter / Professional / Ultimate
Occupancy reports

Occupancy reporting and documented date/property filters.

Available

Occupancy dashboards

Plan: Professional / Mogul for full metrics
Available

Occupancy-rate reports filtered by property, date and channel

Plan: Ultimate
Revenue reports

Revenue reporting and supported measures; do not equate to financial accounting.

Available

Revenue dashboards

Plan: Professional / Mogul for full metrics
Available

Owner revenue statements

Plan: Ultimate
Owner statements

Statements for property owners, including documented income/expense scope.

Available

Owner statements

Plan: Mogul
Available

Statements with revenue, fees and expenses

Plan: Ultimate
Expense tracking

Recording property or reservation expenses inside the product.

Available

Business and property expense transactions

Plan: Mogul: Hospitable AccountingConfigured Hospitable business and property accounting
Available

Booking-related fees and manually logged property expenses

Plan: UltimateOwner-statement reporting; not full bookkeeping
Accounting integrations

Named external accounting connections and documented scope.

With conditions

QuickBooks accounting integration

Plan: MogulMogul subscriptionActive QuickBooks account; Hospitable Business configuredMatching business currency or multicurrency enabled
With conditions

External Clearing and VRPlatform accounting integrations

Plan: Lodgify plan not confirmed; separate accounting subscriptionBoth Lodgify and selected provider subscriptions required; vendor-documented integration, not native accounting or compliance certification.
Report exports

Exporting reporting outputs in documented formats.

Available

CSV exports of operational and financial metrics

Plan: Professional / Mogul for full metrics
Available

Owner statement/report exports and CSV booking export

Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established
10 / Team & owner access
Team users

Additional staff accounts and any documented seats or plan limits.

Available

Unlimited secondary users

Plan: Essentials / Host / Professional / Mogul
Available

Co-host access

Plan: Starter / Professional / Ultimate
User permissions

Configurable permissions or predefined access roles.

Available

Configurable feature and financial access

Plan: All tiers
Available

Configurable access levels for team members

Plan: Ultimate
Property scoped access

Restricting a user's access to selected properties.

Available

Access limited to selected properties

Plan: All tiers

Not confirmed

Plan: Plan not confirmed
Owner portal

Owner-facing access to documented property, booking or financial information.

Available

Owner portal

Plan: Mogul
Available

Owner login with limited access to view their reports

Plan: UltimateFinancial/report access; broader owner functions not established
Mobile app

Documented native mobile app availability; responsive website separate.

With conditions

Native mobile app access for invited secondary users

Plan: Host / Professional / Mogul: secondary-user app access documentedInvited secondary-user login and scoped feature/property permissionsPush notifications require Inbox permission; Essentials app tier unconfirmed
Available

Host apps for iOS and Android

Plan: Starter (up to 2 properties); Professional; Ultimate
11 / Integrations & data access
Public API

A documented API for external developers; channel API connections alone do not establish this.

With conditions

Developer API on Host and above

Plan: Host / Professional / Mogul
Available

Documented developer API

Plan: Starter (up to 2 properties); Professional; Ultimate
API access conditions

Who may use the developer API and subscription, approval or access restrictions.

With conditions

Host, Professional or Mogul required

Plan: Host / Professional / Mogul
With conditions

Public API key from Settings → Public API

Plan: Starter (up to 2 properties); Professional; UltimateAPI key required; live operation access and legacy/custom contracts not verified
Webhooks

Documented outbound event notifications for external integrations.

Available

Developer event notifications

Plan: Host / Professional / Mogul
With conditions

Outbound rate, availability, booking and guest-message callbacks

Plan: Plan not confirmed; developer webhook contract documentedAuthenticated API access; callback target configured; schema captured Oct 4, current raw refresh blocked 403; actual account eligibility / delivery untested.
Zapier

Officially documented Zapier integration, with triggers/actions or plan conditions.

With conditions

Reservation/property/message/review automation

Plan: Host / Professional / MogulSeparate Zapier account
With conditions

Official Zapier integration

Plan: Plan not confirmedZapier account
Data export

Documented portability of product data beyond calendar feeds; identify datasets and formats.

Available

Reservations, tasks, taxes and reviews in CSV

Plan: Professional / Mogul for full metrics
Available

Owner statement/report exports and CSV booking export

Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established
12 / Setup & support
Onboarding

Documented onboarding assistance and whether optional or separately paid.

Available

Self-service and orientation; paid Rapid Rollout optional

Plan: Essentials / Host / Professional / Mogul
Available

Personalized onboarding assistance

Plan: Starter / Professional / Ultimate
Data migration

Documented assistance or tools for importing data from another system.

With conditions

Staff-run CSV import of prior manual/direct reservations

Plan: Plan not confirmedHospitable support assistance
With conditions

Vendor-assisted migration of listings, reservations and guest data

Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified.
Help center

Public documentation or help resources; availability is not support-quality proof.

Available

Public help articles

Plan: All tiers
Available

Public Lodgify Help Center

Plan: Public; no subscription required to read
Email support

Documented support by email and any tier restrictions; no response-time inference.

Available

Human email support on paid tiers

Plan: Host / Professional / Mogul
Available

Human email support

Plan: Starter / Professional / Ultimate
Chat support

Documented live or in-app support chat; distinguish AI bot/self-service.

Available

Human chat support on paid tiers

Plan: Host / Professional / Mogul
Available

Live chat support

Plan: Ultimate
Phone support

Documented support by telephone and any tier or geography restrictions.

Not confirmed

Plan: Plan not confirmed
Available

Telephone support

Plan: Professional / Ultimate
13 / API capabilities
Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row.
Documented API versions

Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee.

Available

2.0

Plan: API access conditions apply; subscription eligibility not inferred from schema
Available

v1, v2

Plan: API access conditions apply; subscription eligibility not inferred from schema
API authentication

Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate.

Available

Bearer token

Plan: API access conditions apply; subscription eligibility not inferred from schema
Available

X-ApiKey header

Plan: API access conditions applyPublic API key grants full read/write access; channel API calls require a separate channel key
Read property records

An explicit API operation retrieves property records.

With conditions

GET /properties

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
With conditions

GET /v2/properties

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Read reservation records

An explicit API operation retrieves reservation or booking records.

With conditions

GET /reservations

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
With conditions

GET /v2/reservations/bookings

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Create reservations

An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow.

With conditions

POST /reservations

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write for vendor tokensManual reservations only; existing booking overlap prohibited
With conditions

POST /v1/reservation/booking

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Update reservations

An explicit API operation modifies reservation fields; specify field and channel limits.

With conditions

PUT /reservations/{identifier}

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write; booking ownership/type rules
With conditions

PUT /v1/reservation/booking/{id}

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOnly supported booking fields can be updated
Read guest data

An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms.

With conditions

Guest data through reservation includes

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
With conditions

Guest contact data within booking records

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Update guest records

An explicit operation updates guest records, rather than merely booking contact fields.

Not confirmed

Plan: API eligibility not confirmed for this operation

Not confirmed

Plan: API eligibility not confirmed for this operation
Read guest messages

An explicit API operation reads guest messages or message-thread details.

With conditions

GET /reservations/{uuid}/messages

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationmessage:readAt most two reads per minute per reservation
With conditions

GET /v2/messaging/{threadGuid}

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Send guest messages

An explicit API operation adds or sends guest messages; access restrictions remain separate.

With conditions

POST /reservations/{uuid}/messages

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationTwo messages per minute per reservation50 messages per five minutes per vendor/PAT user
With conditions

POST /v1/reservation/booking/{id}/messages

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Read nightly rates

An explicit rate read operation or nightly price fields in a calendar response.

With conditions

Nightly price in calendar response

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:readCalendar endpoint: 1,000 requests per minute per vendor/PAT user
With conditions

GET /v2/rates/calendar

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequired rental / room-type IDs and startDate / endDate; both boundary nights inclusive.
Update nightly rates

An explicit API operation writes nightly rates; distinguish from rate calculation.

With conditions

PUT property calendar rates

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:writeAt most 1,095 days ahead; asynchronous updates
With conditions

POST /v1/rates/savewithoutavailability

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
Read availability calendar

An explicit API operation retrieves date availability or calendar nights.

With conditions

GET /properties/{uuid}/calendar

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:read1,000 requests per minute per vendor/PAT user
With conditions

GET /v2/availability

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSet includeDetails=true for detailed booking status; default false.
Read payment records

An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this.

With conditions

Payout transaction records; guest-charge records unconfirmed

Plan: Host / Professional / Mogul API; transaction permission requiredtransaction:read scopeAirbnb authorizations granted before January 12, 2024 require channel reauthorization for transaction/payout dataThis establishes payout transactions, not a complete guest-charge payment API
With conditions

Payment transactions within booking records

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied.
Read refund records

An explicit API operation retrieves refund records; no ability to issue refunds inferred.

Not confirmed

Plan: API eligibility not confirmed for this operation
With conditions

Refund transactions within booking records

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied.
Read owner records

An explicit API operation retrieves property-owner records.

With conditions

GET /owners

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationMogul planowner:read or PAT pat:read

Not confirmed

Plan: API eligibility not confirmed for this operation
Custom data fields

Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences.

With conditions

Vendor reservation enrichment

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationVendor accessenrichment:write and enrichment:shortcode:[key]Each supported enrichment shortcode requires separately requested access

Not confirmed

Plan: API eligibility not confirmed for this operation
Manage webhook subscriptions

Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints.

Not confirmed

Plan: API eligibility not confirmed for this operation
With conditions

POST /webhooks/v1/subscribe

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationUnique target_url required; duplicates return 409. Store signature-verification secret at creation: it is returned only then.
Documented throttling response

A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence.

With conditions

Endpoint-specific rate limits

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
With conditions

v1: 600 requests/min; v2: 750/min; iCal: 10/min

Plan: API access conditions apply; subscription eligibility not inferred from API documentation429 on exceeded limits; excessive or abusive traffic may be blocked; unregistered third-party integrations may have limited keys
Reservation pagination

Documented parameters that page reservation collections, including declared defaults or maximums.

With conditions

page and per_page; default 10, maximum 100

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization
With conditions

page and size; size defaults to 50

Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization

Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.

Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.

Sources and methodology

Public source snapshots support the selected products. Documented API interfaces have not been tested live.

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