YOUR SHORTLIST, SIDE BY SIDE
Guesty Pro vs Lodgify vs OwnerRez
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
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For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Guesty ProProperty management |  LodgifyProperty management |  OwnerRezProperty management |
|---|---|---|---|
| At a glance / Portfolio pricing | |||
| Market | US | US | US |
| Properties | Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. | No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Overview | Guesty Pro combines channel management, messaging, a shared calendar and task workflows. | Channel/calendar management and inbox across four tiers; website booking starts with Starter, custom message automation with Professional, and operational tasks with Ultimate. | Per-property core subscription covering channel management, messaging, booking records and direct-booking tools; optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans & modules | Guesty Pro Marketed for 4–199 listings; this audience range does not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. GuestVerify · add-on Paid add-on; confirm scope and contract charges. Trust Accounting · add-on Paid add-on; confirm scope and contract charges. | Basic One property; channel calendar/inbox and self-onboarding. No website entitlement established. Starter Up to two properties; includes Basic plus website/widget, rates/payments, co-host access and expert onboarding. Professional Includes Basic/Starter; scheduled messages, manual collection, phone/email and included Dynamic Pricing. Ultimate Includes lower tiers; tasks, check-in/out automation, owner statements, guest app, Turno and priority live support. Smart Locks · add-on USD 7/device/month in advance; compatible installed hardware; base-tier eligibility not confirmed. | Core subscription Monthly per-property subscription; no booking/setup fee; core inclusion in some rows inferred from exhaustive premium exclusions. Property Management · add-on Separate property-count fee; owner statements and expense accounting. QuickBooks · add-on Separate property-count fee and QuickBooks account. Hosted Websites · add-on Separate property-count fee; hosted website/custom domain. WordPress + Integrated Websites · add-on Separate fee for supported WordPress plugin/listing-content API route. SMS · add-on Separate number/module fee and outgoing usage beyond included segments. Rezzy AI · add-on USD 9/property/month; AI guest replies and automatic action-item tasks; checklist description is vendor-level evidence. |
| 1-property price for your selection | Guesty Pro requires a quoteContract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. Plan prices and conditionsGuesty Pro: Quote required Contract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. | Basic monthly account total · USD 18.00Monthly billing selection · Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Plan prices and conditionsBasic: USD 18 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Starter: USD 33 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Professional: USD 58 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Ultimate: USD 85 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. | Core monthly subscription · USD 40.00Monthly billing selection · Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Plan prices and conditionsCore subscription: USD 40 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Property Management add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. QuickBooks add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Hosted Websites add-on: USD 15 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Rezzy AI add-on: USD 9 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. SMS add-on: Not confirmed USD 15/number/month with 500 outgoing segments; then USD 0.015/segment. Number/usage selection required, independent of property count. Direct lock integrations: Not confirmed USD 4/lock/month for Schlage/Igloohome/Hubitat; lock count required. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | |||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Guesty Pro Plan: Pro | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate | Available Core subscription with optional premium modules Plan: Core subscription |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Hard property limit not confirmed Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | Available Basic: 1 property; Starter: 2 properties Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. Plan: Basic / Starter / Professional / Ultimate | Hard property limit not confirmed No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Fixed per-listing fee or contractual booking-revenue percentage Plan: ProExact charges and billing structure depend on negotiated contractDeactivate listing before prior month-end to avoid next billing month | Available Property count, tier and subscription term Plan: Basic / Starter / Professional / Ultimate | Available Monthly subscription based on property count Plan: Core subscription |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Percentage-based contracts calculate commission on Gross Booking Value Plan: ProPercentage is contract-specific; fixed-fee contracts are a separate optionCancellation on/after check-in incurs full contractual commission | Available Plans display 0% booking fee Plan: Basic / Starter / Professional / Ultimate | Available No OwnerRez booking fees Plan: Core subscription |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons; Advanced Analytics and GuestVerify also paid Plan: ProFeature-specific add-on prices and transaction charges require separate confirmation | Available Optional consultancy and add-on services Plan: Basic / Starter / Professional / Ultimate | Available PM, QuickBooks, sites, SMS and Rezzy are premium modules Plan: Core subscription |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Not supported No free trial; one-on-one demo offered Plan: Pro | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate | Available 14 days, including enabled premium modules Plan: Core subscriptionDamage Protection coverage is charged even during the trial |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | With conditions One-time platform and accounting onboarding charges may apply Plan: ProAmount and applicability require contract confirmationAccounting is a separate paid module | Available No setup fee Plan: All current plans | Available No setup fee Plan: Core subscription |
| 02 / Channels & synchronization | |||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Airbnb channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Direct Airbnb API connection Plan: Core subscription |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Vrbo channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Direct Vrbo API connection, including small hosts Plan: Core subscription |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Booking.com channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Booking.com API connection supports messaging Plan: Core subscriptionAPI channel connection |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions External iCal feeds appear as flexible calendar blocks Plan: ProUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Import bookings and blocked periods through iCal Plan: Basic (1 property); Starter (up to 2); Professional; UltimateExternal iCal listing/calendar connection; availability feed, not full booking-record import | Available iCal calendar import Plan: Core subscription |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Calendar-feed export of current/future bookings and blocks Plan: ProNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Availability feed URL for external calendars Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available iCal calendar export Plan: Core subscription |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Rate synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Rates synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Rates and booking rules sent to connected channels Plan: Core subscription |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Availability synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Availability synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Calendar availability sent to connected channels Plan: Core subscription |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Reservation synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Channel reservations in the central calendar Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Channel reservations imported Plan: Core subscription |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: ProAdditional email/SMS/WhatsApp routes require their own account and fee conditions | Available Connected-channel conversations in the inbox Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core subscriptionAPI channel connection |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: ProUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Channel-specific promotion and rate-rule limitations Plan: Connected-channel configurationBooking.com/Expedia promotions do not sync from Lodgify; Airbnb/Vrbo promotion conditions apply; code promotions remain website-only | Available Do not use iCal alongside API for the same channel Plan: Core subscription |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Multiple-listing calendar Plan: Pro | Available Central multi-property booking calendar Plan: Starter (up to 2 properties); Professional; Ultimate | Available Multiple properties in ribbon or month calendar Plan: Core subscription |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Manual reservations Plan: Pro | With conditions Create manual bookings with or without a quote Plan: Plan not confirmed; documented function onlyBookings without a quote require price/payment management outside Lodgify; status determines whether dates are blocked | Available Manual booking entry Plan: Core subscription |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Mobile app edits guest counts, listing and check-in/out times Plan: ProExact edit-subfunction entitlement inferred from included Mobile AppConnected-channel propagation restrictions remain unconfirmed | Available Extend a guest stay from host app Plan: Starter (up to 2 properties); Professional; UltimateOther amendment types and channel-specific restrictions not established | With conditions Change dates and charges for supported bookings Plan: Core subscription (inclusion inferred from explicit premium exclusions)Airbnb date changes must occur in Airbnb; non-integrated Vrbo dates must change on Vrbo; Booking.com charge changes require manual charges |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Mobile app reservation status action can cancel a reservation Plan: ProExact channel cancellation/refund flow not established by this guide | With conditions Cancel website/manual and supported channel bookings Plan: Plan not confirmed; documented function onlyAirbnb cancellations occur in Airbnb; Booking.com/Expedia cancellations occur on their platform; API-connected Vrbo cancellations can use Lodgify; guests cannot self-cancel | With conditions Cancel supported bookings and retain their records Plan: Core subscription (inclusion inferred from explicit premium exclusions)Channel-specific cancellation restrictions; pre-integration Vrbo cancellations need manual monitoring |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Manually block calendar dates for maintenance or preparation Plan: ProNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Block dates and adjust availability from host app Plan: Starter (up to 2 properties); Professional; Ultimate | With conditions Availability restrictions and blocked dates Plan: Core subscriptionGap-rule blocking applies to direct widgets / channel connections, but is not shown blocked on internal calendars; gaps are not enforced on blocks or moved / modified bookings. |
| Booking import Migrating or importing existing bookings; specify source or import format. | With conditions Upload reservation templates as CSV or XLSX Plan: Plan not confirmedAvoid duplicating reservations already imported by channel connections | With conditions Vendor-assisted import of reservations Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. | Available Excel import templates for bookings and financials Plan: Core subscription |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest profiles with contact information and preferences Plan: Pro | Available Guest details accessible in host app Plan: Starter (up to 2 properties); Professional; Ultimate | Available Stored guest/contact records Plan: Core subscription (inclusion inferred from explicit premium exclusions) |
| Booking export Exporting reservation records and documented output formats. | Available Reservation-report CSV export Plan: Pro | Available Export filtered past and upcoming bookings as CSV Plan: Plan not confirmed; documented function onlyBooking records only; broader account export not established | Available Excel, CSV and TSV reservation exports Plan: Core subscription |
| 04 / Rates & booking rules | |||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | With conditions Rate Strategies adjust rates by seasons or holidays Plan: ProExisting manual/third-party adjustments are skipped unless overriddenExact seasonal-rule entitlement inferred from named Rate Strategies inclusion | With conditions Configure seasonal date-period rates Plan: Starter / Professional / UltimateSeasonal rates require manual setup; no automatic repetition / copying within rental. Dynamic Pricing override route is separate. | Available Recurring seasons and specific date ranges Plan: Core subscription |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Default minimum-night settings synchronized to channels Plan: ProCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Minimum-night rules by night or weekday Plan: Plan not confirmed; documented function onlyLongest applicable minimum across the stay governs; documented export to website, Airbnb, Booking.com, Vrbo and Expedia | Available Property and seasonal minimum-night rules Plan: Core subscription |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions Revenue management includes dynamic gap-fill rules Plan: ProExact gap-rule entitlement inferred from named Rate Strategies and function description | Not confirmed Plan: Plan not confirmed | With conditions Shorter minimum stays for qualifying gaps Plan: Core subscriptionGap rules are not enforced on blocks or moved / modified bookings; gap-blocked nights are not shown blocked on internal calendars. |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly/monthly discounts on Airbnb, Vrbo, direct and manual reservations Plan: Plan not confirmedExact named-tier scope not stated in this pricing-function article | With conditions Weekly, monthly and custom-length fixed stay prices Plan: Starter / Professional / UltimateFixed amounts rather than percentage discounts; one custom-length period; matching weekly/monthly rate plans needed on Booking.com; lower-than-nightly price depends on configurationNamed tier mapping follows documented Custom rates configuration inclusion; specific workflow scope follows the separate help guide. | With conditions Length-based percentage discounts Plan: Core subscriptionChannel discount supportBooking.com discounts must be configured in its Extranet; Airbnb/Vrbo support differs. |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions Revenue-management rules can adjust rates by proximity to check-in Plan: ProThis establishes lead-time pricing adjustments; exact discount stacking/channel rules not established | With conditions Last-minute restrictions on promotions Plan: Starter / Professional / UltimateWebsite promotions; Airbnb/Vrbo sync subject to channel rules; Booking.com/Expedia promotions configured on those platforms; promo-code offers remain website-onlyNamed tier mapping follows documented Promotions support inclusion; specific workflow scope follows the separate help guide. | Available Arrival-window rate discounts Plan: Core subscription |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Pro + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | Available Built-in Beyond-powered dynamic pricing Plan: Professional / Ultimate; Basic / Starter 3-month trialDaily rate updates up to 18 months ahead; configurable minimum price and manual override | Not confirmed Plan: Plan not confirmed |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Pro documentation; partner PriceLabsPriceLabs account and integration token requiredPriceLabs pushes up to 540 days; overlapping Rate Strategies can override restrictions | With conditions PriceLabs, Beyond, Smartness and TechTape Plan: Plan not confirmedSeparate provider account | With conditions PriceLabs, Beyond, DPGO and Wheelhouse integrations Plan: Core subscription (inclusion inferred from explicit premium exclusions)External pricing service account and its fees; authorized integration |
| 05 / Guest messaging & AI | |||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Unified guest inbox Plan: Pro | Available Connected-channel guest threads together Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Email, SMS and channel messages together Plan: Core subscriptionSMS requires the paid SMS module |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Reservation-relative check-in/check-out message schedules Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Scheduled arrival and departure messages Plan: Professional / Ultimate | Available Time-based reservation messaging Plan: Core subscription |
| Event triggers Messages triggered by reservation events, with named supported events. | With conditions Messages triggered at reservation confirmation Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Reservation-event messaging Plan: Professional / Ultimate | Available Booking-stage messaging triggers Plan: Core subscription |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Reservation filters and per-message conditions control sending Plan: ProAll configured message conditions must be met at send timeNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Not confirmed Plan: Plan not confirmed | Available Conditional message triggers Plan: Core subscription |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved replies Plan: Pro | Available Quick replies and reusable templates Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available Reusable guest-message templates Plan: Core subscription |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions ReplyAI generates editable guest-message drafts Plan: ProReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate | Available AI draft replies Plan: Rezzy AI premium module |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AutoReply sends guest replies above configured confidence threshold Plan: Plan not confirmedActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact paid entitlement/usage limits not stated by general Pro documentation | Not confirmed Plan: Plan not confirmed | Available Configurable automatic reply schedules Plan: Rezzy AI premium module |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Review or edit ReplyAI suggestion, then click Send Plan: ProThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Co-Host requires approval before sends or changes Plan: AI Co-Host betaBeta access | Available Draft mode during selected hours Plan: Rezzy AI premium module |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions Translate the most recent guest message into the display language Plan: ProCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Not confirmed Plan: Plan not confirmed | With conditions Airbnb guest-message translation in the Inbox Plan: Core subscription (inclusion inferred)Connected Airbnb channel integrationAirbnb messaging only; other channel translation not establishedCore inclusion inferred from exhaustive premium-feature exclusions |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | Available Guest SMS for updates and reminders Plan: UltimateSMS sending costs, destination eligibility and quotas not established | With conditions Guest SMS from a dedicated number Plan: SMS premium moduleSMS number and module |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Inbox email to the guest’s primary private or proxy address Plan: ProA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Guest cancellation email with editable template Plan: Plan not confirmed; cancellation-email workflow documentedUse the cancellation Message slider and Send action; general guest-email tier / channel scope remains unconfirmed. | Available Guest emails Plan: Core subscription |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | Available Direct-booking website builder Plan: Pro | Available Hosted website builder with templates Plan: Starter / Professional / Ultimate | Available Hosted website builder Plan: Hosted Websites premium module |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Booking Engine widget embedded in an external website Plan: ProExternal site must support JavaScript/custom-code injectionNamed Booking Engine inclusion is explicit; embed-subfunction entitlement is inferred | Available Booking engine on WordPress, Wix or Squarespace Plan: Starter / Professional / UltimateCompatible payment account or external site | Available Booking/search/calendar widgets Plan: Core subscription |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect a host-owned domain to the hosted Booking Engine Plan: ProRequires domain ownership and configurationExact domain entitlement inferred from included Booking Engine plus its function guideGuesty Websites Basic custom-domain connection costs USD 15/month; Advanced website is a separate paid route | Available Use a custom domain Plan: Starter / Professional / Ultimate | Available Own domain on hosted websites Plan: Hosted Websites premium module |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Stripe, Merchant Warrior, Hyp Plan: Pro | Available Stripe and other payment gateway connections Plan: Starter / Professional / UltimateCompatible payment account or external site | With conditions Connect your own payment processor Plan: Core subscriptionExternal processor accountOne credit-card processing method per property; processor costs are separate. |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Confirmed reservations trigger scheduled payment automations Plan: Plan not confirmedValid payment method and supported processor requiredExcludes Airbnb guest payments and Payments by Booking.comExact customization entitlement not stated in this general FAQ | With conditions Policy-based scheduled payment collection Plan: Starter / Professional / UltimateBooking quote and active Policy automation; supported online payment method; disable automation for historical paid bookingsNamed tier mapping follows documented Payment automation inclusion; specific workflow scope follows the separate help guide. | Available First and balance payment schedules Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured payment rules; automatic card collection requires guest card on file |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Hold a deposit and charge held funds through reservation Payments Plan: Plan not confirmedHost collects deposit via attached payment method; booking channel does not collect itExact named-tier entitlement and hold duration not stated | Available Temporary card hold for possible damages Plan: Professional; UltimatePre-authorisation; not an upfront deposit charge | With conditions Refundable deposits or card holds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured deposit rules and supported payment processor; channel restrictions apply |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Manually refund processed payments to original payment method Plan: Plan not confirmedCancellation does not automatically issue refundsAirbnb refunds use Airbnb Resolution Center; Booking.com VCC refunds use channel ExtranetRefund each payment separately; recorded refunds do not transfer money | With conditions Automatic policy refunds or manual gateway refunds Plan: Plan not confirmed; documented function onlyAutomatic refunds: website/manual bookings with active Policy, card payment and enabled gateway; arbitrary partial refunds require manual modeStripe, Braintree, AuthorizeNet or Lodgify Payments support manual gateway refund; PayPal/bank/cash refund outside Lodgify; Mark as Refunded records only | With conditions Process linked-card refunds or record external refunds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Connected processor required; payments older than six months or from disconnected processors must be refunded externally |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Guest agreements with electronic signatures Plan: ProGuest App setup required | Available Rental agreement included with booking quote Plan: Plan not confirmed; documented function onlyQuote configuration; electronic signature capability not established | Available Electronic guest signatures Plan: Core subscription |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | With conditions GuestVerify identity-document checks and risk screening Plan: Pro + GuestVerifyPaid GuestVerify add-on; no legal-compliance guarantee | With conditions External Chekin guest registration / identification integration Plan: Lodgify plan not confirmed; Chekin subscription requiredBoth Chekin and Lodgify subscriptions; exact identification method and US regional applicability not established; no legal-compliance guarantee. | With conditions SafeGuest guest identity and reservation risk screening integration Plan: Core integration (inclusion inferred); third-party SafeGuest PreventSafeGuest integration and service terms; optional Protect costs $29/stay |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Advanced Website: USD 49/month plus 0.5% of direct gross booking volume Plan: Pro + Advanced WebsitePer website; billed after publishingThis paid website route does not establish fees for every direct-booking routePayment processing/gateway charges are separate | Available Plans display 0% booking fee Plan: Starter / Professional / Ultimate | Available No OwnerRez booking fees; processor charges separate Plan: Core subscription |
| 07 / Cleaning & operations | |||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Booking-linked and recurring task automation Plan: Ultimate | With conditions Guest-message requests automatically become trackable tasks Plan: Rezzy AI premium moduleEnable Rezzy; $9/property/month; scope is AI detection from guest messages, not every recurring scheduling workflow |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Cleaning and maintenance staff can access only task management Plan: ProTask Management inclusion is explicit; exact roles and subfunction scope are inferred from the feature description | Available Task access for assigned team members Plan: Ultimate | Available Cleaner portal accounts Plan: Core subscription |
| Task checklists Reusable task lists that can be marked complete. | With conditions Task checklists with completion timestamps Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Step-by-step task checklists Plan: Ultimate | With conditions Vendor describes standardized task checklists Plan: Rezzy AI premium moduleVendor-described Task Management Hub capability; detailed checklist creation/completion interface not documented in the current Tasks setup guide |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Task instructions request before/after photos through mobile comments Plan: ProPhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | Available Mandatory task photos Plan: Ultimate | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Automatic notifications for assigned manual tasks Plan: ProTask Management inclusion is explicit; notification delivery methods are not established by this source | Available Task push notifications Plan: Ultimate | Available Configurable task notifications Plan: Core subscription (inclusion inferred from explicit premium exclusions)User must configure task notifications |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | With conditions Recurring preventive-maintenance and inspection tasks Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Maintenance task assignment Plan: Ultimate | Available Manual property maintenance tasks with staff assignment and resolutions Plan: Core subscription (inclusion inferred from exhaustive premium exclusions)Manual Tasks workflow; Rezzy automatic guest-message task detection is a separate paid module |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno marketplace integration for automated cleaner scheduling Plan: Plan not confirmedTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno integration and subscription benefit Plan: UltimateExternal Turno service | With conditions Turno scheduling integration Plan: All OwnerRez customers: Turno schedulingTurno account and integration authorization; cleaner payment and marketplace fees may apply; one Turno account per OwnerRez accountTurno imports bookings and blocks up to three months ahead |
| 08 / Check-in & smart access | |||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Arrival instructions through the web guest app Plan: Pro | Available Arrival information in scheduled messages Plan: Professional / Ultimate | Available Arrival messaging through reservation triggers Plan: Core subscription |
| Guest portal A guest-facing reservation page or portal; specify actions available. | Available Web guest app with check-in forms, arrival information and agreements Plan: Pro | With conditions Guest web portal or app with arrival and stay information Plan: UltimateUltimate guest stay-information web portal or app; broader portal actions not established | Available My Stay portal for contact details, agreements and deposits Plan: Core subscription (inclusion inferred from explicit premium exclusions)Only configured booking requirements appear; returning guests may need identity verification |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Pro + LocksManagerPaid LocksManager add-on and supported connected hardware required | With conditions Nuki, Igloohome, Schlage and Yale smart-lock integrations Plan: Smart Locks paid add-on; base tier not confirmedInstalled compatible device; USD 7 per connected lock/month charged in advance | Available Schlage, igloohome, RemoteLock and other lock platforms Plan: Core subscriptionCompatible connected lock platform |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Automatic reservation-specific smart-lock codes Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Unique code per reservation Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock | Available Reservation-specific automatic access codes Plan: Core subscriptionCompatible connected lock platform |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Codes deactivate at designated guest check-out time Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Activate at check-in; expire at checkout Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock | Available Check-in/checkout validity with configurable grace periods Plan: Core subscriptionCompatible connected lock platform |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver LocksManager access codes through message automations Plan: Pro + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | Available Codes sent through automated messages Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock | With conditions Lock-code fields in guest-message templates Plan: Core subscriptionCompatible lock service and message template |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions LocksManager is a paid add-on; exact price not established Plan: Pro + LocksManagerSmart-lock hardware costs are separate | With conditions USD 7 per connected smart lock/month Plan: Smart Locks paid add-on; base tier not confirmedCharged monthly in advance; compatible lock hardware purchased separately | With conditions $4 per lock/month for Schlage, igloohome or Hubitat Plan: Usage add-on: direct Schlage / igloohome / Hubitat integrationsCompatible lock hardware; additional third-party integration costs may differ |
| 09 / Reports & accounting | |||
| Booking reports Reports about reservation activity; specify documented measures. | Available Custom reservation reports with filters and selectable columns Plan: Pro | Available Booking reports Plan: Starter / Professional / Ultimate | Available Reservation detail and summary reports Plan: Core subscription |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Analytics occupancy based on calendar dates Plan: ProExact occupancy entitlement inferred from included Analytics and current function guide | Available Occupancy-rate reports filtered by property, date and channel Plan: Ultimate | Available Occupancy nights and percentage reports Plan: Core subscription |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | Available Reservation reports show payout, commission, total paid and taxes Plan: Pro | Available Owner revenue statements Plan: Ultimate | Available Booking and payment financial reports Plan: Core subscription |
| Owner statements Statements for property owners, including documented income/expense scope. | Available Customizable owner statements Plan: Pro | Available Statements with revenue, fees and expenses Plan: Ultimate | Available Income, expenses and commission statements Plan: Property Management premium module |
| Expense tracking Recording property or reservation expenses inside the product. | With conditions Task work orders can attach expenses Plan: ProTask-expense scope only; not a full accounting ledgerExact subfunction inclusion inferred from named Task Management | Available Booking-related fees and manually logged property expenses Plan: UltimateOwner-statement reporting; not full bookkeeping | Available Expenses with receipt attachments Plan: Property Management premium module |
| Accounting integrations Named external accounting connections and documented scope. | With conditions Trust Accounting integrates with QuickBooks and Seamless Chex Plan: Pro + Trust AccountingPaid Trust Accounting add-on; third-party accounts/fees may apply | With conditions External Clearing and VRPlatform accounting integrations Plan: Lodgify plan not confirmed; separate accounting subscriptionBoth Lodgify and selected provider subscriptions required; vendor-documented integration, not native accounting or compliance certification. | With conditions QuickBooks integration Plan: QuickBooks premium moduleQuickBooks account |
| Report exports Exporting reporting outputs in documented formats. | Available Export reservation reports as CSV Plan: Pro | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established | Available Excel and CSV report exports Plan: Core subscription |
| 10 / Team & owner access | |||
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Unlimited invited team users Plan: ProAdmin/manage-users permission requiredPro multiple-user eligibility explicitly stated by Lite/Pro boundary article | Available Co-host access Plan: Starter / Professional / Ultimate | Available Unlimited staff logins Plan: Core subscription |
| User permissions Configurable permissions or predefined access roles. | With conditions Named roles and configurable user permissions Plan: ProAdmin/manage-users permission required | Available Configurable access levels for team members Plan: Ultimate | Available Full, limited and read-only staff roles Plan: Core subscription |
| Property scoped access Restricting a user's access to selected properties. | With conditions Assign selected listings, all listings or rule-matched listings Plan: ProReturning-guest conversation history may reveal messages from other properties because threads group by guest | Not confirmed Plan: Plan not confirmed | Available Property-specific staff and portal access Plan: Core subscription |
| Owner portal Owner-facing access to documented property, booking or financial information. | Available Owner portal Plan: Pro | Available Owner login with limited access to view their reports Plan: UltimateFinancial/report access; broader owner functions not established | Available Owner portal access; statements need PM module Plan: Core subscription |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native mobile app for reservations, messages and tasks Plan: Pro | Available Host apps for iOS and Android Plan: Starter (up to 2 properties); Professional; Ultimate | Not supported Installable web app; no native app Plan: Core subscription |
| 11 / Integrations & data access | |||
| Public API A documented API for external developers; channel API connections alone do not establish this. | Available Developer Open API Plan: Pro | Available Documented developer API Plan: Starter (up to 2 properties); Professional; Ultimate | Available Documented developer API v2 Plan: Core subscription |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | With conditions API-enabled Pro account; Admin permissions to create credentials Plan: ProValid OAuth2 bearer authorization for operational requestsOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | With conditions Public API key from Settings → Public API Plan: Starter (up to 2 properties); Professional; UltimateAPI key required; live operation access and legacy/custom contracts not verified | With conditions PAT for your account; OAuth for other users Plan: Core subscriptionCorrect authorization method |
| Webhooks Documented outbound event notifications for external integrations. | With conditions Guest/owner message-received and message-sent notifications Plan: Pro Open APIAPI-enabled account and webhook configuration required | With conditions Outbound rate, availability, booking and guest-message callbacks Plan: Plan not confirmed; developer webhook contract documentedAuthenticated API access; callback target configured; schema captured Oct 4, current raw refresh blocked 403; actual account eligibility / delivery untested. | With conditions Booking, guest, property and message events Plan: OAuth apps onlyRegistered OAuth applicationNot available to personal-token integrations; acknowledge within 4 seconds; failed delivery retries up to 10 times. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | With conditions Reservation creation/confirmation/update triggers in Zapier Plan: Plan not confirmedVendor marketplace article labels beta; partner account and credential connection requiredExact subscription eligibility not stated | With conditions Official Zapier integration Plan: Plan not confirmedZapier account | With conditions Official Zapier integration Plan: Core subscriptionZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation-report CSV portability Plan: ProReservation dataset only; does not establish complete-account export | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established | Available Booking, inquiry and quote exports Plan: Core subscription |
| 12 / Setup & support | |||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available One-to-one guided onboarding Plan: Pro | Available Personalized onboarding assistance Plan: Starter / Professional / Ultimate | Available Setup wizard and free Jumpstart session Plan: Core subscription |
| Data migration Documented assistance or tools for importing data from another system. | With conditions Reservation-file import; file can also be sent to Guesty Plan: Plan not confirmedSource demonstrates reservation migration, not complete-account migrationExact named entitlement/service fee not stated | With conditions Vendor-assisted migration of listings, reservations and guest data Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. | Available Import existing bookings and historical financial records Plan: Core subscription |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help center Plan: Pro | Available Public Lodgify Help Center Plan: Public; no subscription required to read | Available Public support documentation Plan: Core subscription |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | Available Human email support Plan: Starter / Professional / Ultimate | Available Email support Plan: Core subscription |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available 24/7 live chat Plan: Pro | Available Live chat support Plan: Ultimate | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Available Phone support Plan: Pro | Available Telephone support Plan: Professional / Ultimate | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | |||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | |||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Available Version 1 Plan: Pro API; resource prerequisites apply | Available v1, v2 Plan: API access conditions apply; subscription eligibility not inferred from schema | Available v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | With conditions OAuth2 bearer token in Authorization header Plan: Pro API; resource prerequisites applyOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | Available X-ApiKey header Plan: API access conditions applyPublic API key grants full read/write access; channel API calls require a separate channel key | Available OAuth bearer or HTTP Basic personal token Plan: API access conditions apply; subscription eligibility not inferred from schema |
| Read property records An explicit API operation retrieves property records. | With conditions GET /listings Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | With conditions GET /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRetrieve at most 10 reservation IDs per requestAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions GET /v2/reservations/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEither property_ids or since_utc required. |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | With conditions POST /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions POST /v1/reservation/booking Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions POST /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | With conditions PUT /reservations-v3/{reservationId}/dates Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsThis operation updates reservation dates; other fields use separate operationsAPI-enabled Guesty account with admin permissionsChanging reservation dates automatically recalculates finances, regardless of applyRecalculation flagReservation-v3 operations are labeled Beta in captured schema | With conditions PUT /v1/reservation/booking/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOnly supported booking fields can be updated | With conditions PATCH /v2/bookings/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | With conditions GET /guests-crud Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions Guest contact data within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/guests Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationAt least one of q, created_since_utc, from or to required. |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | With conditions PUT /guests-crud/{guestId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions PATCH /v2/guests/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | With conditions GET /communication/conversations/{conversationId}/posts Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/messaging/{threadGuid} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions GET /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | With conditions POST /communication/conversations/{conversationId}/send-message Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsOwner conversations cannot use airbnb2; platform-module owner messages are delivered by email | With conditions POST /v1/reservation/booking/{id}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions POST /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | With conditions GET /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions GET /v2/rates/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequired rental / room-type IDs and startDate / endDate; both boundary nights inclusive. | With conditions GET /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSparse spot-rate overrides only; effective computed nightly rates use GET /v2/calendar. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | With conditions PUT /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions POST /v1/rates/savewithoutavailability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions PATCH /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | With conditions GET /availability-pricing/api/calendar/listings/{id} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsMulti-unit availability uses allotment>0 rather than calendar status; fall back to status only when allotment is not numeric | With conditions GET /v2/availability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSet includeDetails=true for detailed booking status; default false. | With conditions GET /v2/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationDate range at most 90 daysNight entries may omit older or outside-booking-window data; available status alone does not establish rule-compliant booking.Nightly amounts exclude fees/taxes; data can lag; confirm availability and full stay pricing through Quote / Booking before accepting reservation. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | With conditions GET /payment-transactions/reports Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsGuesty Pay transaction records only; subscribed payment product requiredDate range required unless filtering by reservation confirmation codeAPI-enabled Guesty account with admin permissionsConfirmation-code filter cannot be combined with other report filtersReport date range cannot exceed one month | With conditions Payment transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. | With conditions GET /v2/payments Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not confirmed Plan: Pro API; resource prerequisites apply | With conditions Refund transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. | With conditions GET /v2/refunds Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read owner records An explicit API operation retrieves property-owner records. | With conditions GET /owners Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions GET /v2/owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | With conditions GET /reservations-v3/{reservationId}/custom-fields Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions POST /v2/fielddefinitions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | With conditions GET /webhooks Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions POST /webhooks/v1/subscribe Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationUnique target_url required; duplicates return 409. Store signature-verification secret at creation: it is returned only then. | With conditions POST /v2/webhooksubscriptions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOAuth application |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | With conditions Request caps 15/second, 120/minute, 5000/hour Plan: Pro API; resource prerequisites applyLimits shared across account API tokens; official Marketplace partner integrations excludedOn 429, wait according to Retry-after header | With conditions v1: 600 requests/min; v2: 750/min; iCal: 10/min Plan: API access conditions apply; subscription eligibility not inferred from API documentation429 on exceeded limits; excessive or abusive traffic may be blocked; unregistered third-party integrations may have limited keys | With conditions HTTP 429 rate-limit response declared Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | With conditions Reservation search: skip/limit, default 25, maximum 100 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsPagination convention is endpoint-specific; owner/payment operations use different limits | With conditions page and size; size defaults to 50 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions limit, offset and cursor; default 20, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationBooking-list scope; prefer next_page_url cursor; when cursor is supplied changed filters are ignored. |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Guesty pricing Open API entitlement
- Guesty CRM function documentation
- Guesty Guest App function documentation
- Guesty Mobile App function documentation
- Guesty Task Management function page
- Guesty Channel Manager function documentation
- Guesty Unified Inbox function documentation
- Guesty Guesty PriceOptimizer™ (AI pricing tool) function documentation
- Guesty Guesty LocksManager™ function page
- Guesty current faq documentation
- Guesty current ical documentation
- Guesty current messages documentation
- Guesty current conditions documentation
- Guesty current reply documentation
- Guesty current email documentation
- Guesty current blocking documentation
- Guesty current minstays documentation
- Guesty embed current documentation
- Guesty email-support current documentation
- Guesty users current documentation
- Guesty lite-boundaries current documentation
- Guesty import current documentation
- Guesty pro-payments current documentation
- Guesty refund current documentation
- Guesty pricing current documentation
- Guesty Rate Strategies function page
- Guesty GuestVerify™ (Guest screening) function page
- Guesty pro-report-tutorial current documentation
- Guesty Trust Accounting™ function page
- Guesty zapier current documentation
- Guesty partner-pricing current documentation
- Guesty sms current documentation
- Guesty code-delivery current documentation
- Guesty pro-turno current documentation
- Guesty pro-autoreply current documentation
- Guesty pro-deposit current documentation
- Guesty analytics-comparison current documentation
- Guesty mobile-edit current documentation
- Guesty Open API public schema
- Guesty API OAuth token issuance limits
- Guesty communication webhook events
- pro billing Guesty documentation
- pro onboarding Guesty documentation
- pro web fees Guesty documentation
- photos Guesty documentation
- Guesty API rate limits
- OwnerRez pricing
- Vacation Rental Software for Channel Management - OwnerRez
- Channel Messaging With Guests - Channel Messaging - Messaging - Support - OwnerRez
- Calendar Import/Export Overview - Calendar Import/Export - Channel Management - Support - OwnerRez
- Importing Outside Bookings - Data Management - Core Concepts - Support - OwnerRez
- Exporting Data from OwnerRez - Data Management - Core Concepts - Support - OwnerRez
- Setup & Configure Seasonal Rates - Seasonal Rates - Core Concepts - Support - OwnerRez
- Availability Rules - Rules - Core Concepts - Support - OwnerRez
- Gap Management - Rules - Core Concepts - Support - OwnerRez
- Length of Stay Discounts - Standard Discounts - Core Concepts - Support - OwnerRez
- Standard Discounts Overview - Standard Discounts - Core Concepts - Support - OwnerRez
- Dynamic Messaging for Vacation Rentals - OwnerRez
- Triggers Overview - Triggers - Messaging - Support - OwnerRez
- Task Checklists | OwnerRez current official documentation
- Websites - OwnerRez
- Payment Processing - OwnerRez
- Property Management (PM) - OwnerRez
- Team Access Overview - Team Access - Core Concepts - Support - OwnerRez
- Staff Member Access - Team Access - Core Concepts - Support - OwnerRez
- Mobile Phones and Tablets - Supported Devices - Getting Started - Support - OwnerRez
- Vacation Rental Software with Reporting - OwnerRez
- Overview - API for Apps - OwnerRez APIs - Support - OwnerRez
- Authentication - API for Apps - OwnerRez APIs - Support - OwnerRez
- Webhooks - API for Apps - OwnerRez APIs - Support - OwnerRez
- Zapier - Automation - Integrations - Support - OwnerRez
- Post Wizard: Next Steps - Setting Up Your Account - Getting Started - Support - OwnerRez
- Support - OwnerRez
- Main Bookings Display - Bookings - Core Concepts - Support - OwnerRez
- Overview - Door Locks - Integrations - Support - OwnerRez
- Field Codes Overview - Fields - Core Concepts - Support - OwnerRez
- Lodgify configured public USD subscription prices
- Vacation Rental Channel Manager | Sync All Your Calendars
- Unified Inbox for Vacation Rental Messages | Lodgify
- AI Co-Host for Vacation Rental Hosts | Lodgify
- Vacation Rental Website Builder | Lodgify
- Vacation Rental Payment Processing | Lodgify
- Lodgify Dynamic Pricing
- Task Management for Vacation Rentals | Lodgify
- Lodgify Smart Locks
- Lodgify official feature / plan documentation
- Lodgify official feature / plan documentation
- Partner With Lodgify
- Zapier Integration | Lodgify
- Lodgify Public API v1 — api webhook subscriptions
- OwnerRez API — api pagination
- Lodgify Public API v2 — documented version
- Change a Booking
- Cancel or Refund a Booking
- Customer Relationship Management
- Dynamic Pricing Integrations
- Booking Rules
- Integration With SafeGuest
- Maintenance Tasks | OwnerRez current official documentation
- Turno Integration
- My Stay Guest Portal
- Costs & Fees | OwnerRez
- Lodgify official feature / plan documentation
- Lodgify Professional plan
- Lodgify official feature / plan documentation
- Find your Lodgify API key
- Lodgify official feature / plan documentation
- Airbnb Common Issues & Questions
- Create a booking without a quote
- Create a booking with a quote
- Lodgify current official cancellation email workflow
- Download booking report for Excel
- Configure rental pricing and availabilities
- Configure promotions
- Lodgify API Rate Limits
- Lodgify API Authorization
- Lodgify clearing integration
- Lodgify vrplatform integration
- Lodgify chekin integration
- Switch to Lodgify: assisted migration
- Connecting your Airbnb account to Guesty