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Guesty Lite vs Lodgify
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
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For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Guesty LiteProperty management |  LodgifyProperty management |
|---|---|---|
| At a glance / Portfolio pricing | ||
| Market | US | US |
| Properties | Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. |
| Overview | Guesty Lite combines channel management, messaging, a shared calendar and task workflows. | Channel/calendar management and inbox across four tiers; website booking starts with Starter, custom message automation with Professional, and operational tasks with Ultimate. |
| Plans & modules | Guesty Lite Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. | Basic One property; channel calendar/inbox and self-onboarding. No website entitlement established. Starter Up to two properties; includes Basic plus website/widget, rates/payments, co-host access and expert onboarding. Professional Includes Basic/Starter; scheduled messages, manual collection, phone/email and included Dynamic Pricing. Ultimate Includes lower tiers; tasks, check-in/out automation, owner statements, guest app, Turno and priority live support. Smart Locks · add-on USD 7/device/month in advance; compatible installed hardware; base-tier eligibility not confirmed. |
| 1-property price for your selection | Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. Plan prices and conditionsStandard Lite: Not confirmed From USD 29/listing/month; monthly advertised rate. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. LiteOptimizer: Not confirmed From USD 9/listing/month; monthly advertised rate; adds 1% per reservation; exact annual-cadence terms unconfirmed. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. | Basic monthly account total · USD 18.00Monthly billing selection · Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Plan prices and conditionsBasic: USD 18 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Starter: USD 33 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Professional: USD 58 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. Ultimate: USD 85 Current configured USD account-total monthly display; taxes/payment fees/add-ons separate. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.5 / 5 · 1,311 reviews TrustpilotTrustScore 4.7 / 5 · 4,436 reviews G2Rating 4.4 / 5 · 90 reviews GetAppRating 4.5 / 5 · 1,311 reviews Software AdviceRating 4.5 / 5 · 1,311 reviews |
| 01 / Plans & requirements | ||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Guesty Lite Plan: Lite | Available Basic; Starter; Professional; Ultimate Plan: Basic / Starter / Professional / Ultimate |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Hard property limit not confirmed Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Available Basic: 1 property; Starter: 2 properties Basic maximum 1; Starter maximum 2; account-wide/Professional/Ultimate hard maximum not established. Plan: Basic / Starter / Professional / Ultimate |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Per-listing monthly or annual subscription; Optimizer adds reservation percentage Plan: LiteDisplayed rates are starting prices; exact account quote not established | Available Property count, tier and subscription term Plan: Basic / Starter / Professional / Ultimate |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Lite Optimizer: 1% per reservation in addition to subscription Plan: LiteSpecific to Lite Optimizer; not evidence of a 1% fee on all Lite options | Available Plans display 0% booking fee Plan: Basic / Starter / Professional / Ultimate |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: LiteFeature-specific add-on prices and transaction charges require separate confirmation | Available Optional consultancy and add-on services Plan: Basic / Starter / Professional / Ultimate |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14-day free trial; no credit card or commitment Plan: Lite | Available 7 days; no credit card required Plan: Basic / Starter / Professional / Ultimate |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Not confirmed Plan: Exact capability/tier not confirmed | Available No setup fee Plan: All current plans |
| 02 / Channels & synchronization | ||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Airbnb channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Vrbo channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Booking.com channel API connection Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions External iCal feeds appear as flexible calendar blocks Plan: LiteUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Import bookings and blocked periods through iCal Plan: Basic (1 property); Starter (up to 2); Professional; UltimateExternal iCal listing/calendar connection; availability feed, not full booking-record import |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Calendar-feed export of current/future bookings and blocks Plan: LiteNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Availability feed URL for external calendars Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Rate synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Rates synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Availability synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Availability synchronized across connected channels Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Reservation synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Channel reservations in the central calendar Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: LiteAdditional email/SMS/WhatsApp routes require their own account and fee conditions | Available Connected-channel conversations in the inbox Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: LiteUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Channel-specific promotion and rate-rule limitations Plan: Connected-channel configurationBooking.com/Expedia promotions do not sync from Lodgify; Airbnb/Vrbo promotion conditions apply; code promotions remain website-only |
| 03 / Reservations & calendars | ||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Multiple-listing calendar Plan: Lite | Available Central multi-property booking calendar Plan: Starter (up to 2 properties); Professional; Ultimate |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Manual reservations Plan: Lite | With conditions Create manual bookings with or without a quote Plan: Plan not confirmed; documented function onlyBookings without a quote require price/payment management outside Lodgify; status determines whether dates are blocked |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Edit reservation times, stay status and guest counts Plan: LiteConnected-channel propagation and exact date-change restrictions not established by this source | Available Extend a guest stay from host app Plan: Starter (up to 2 properties); Professional; UltimateOther amendment types and channel-specific restrictions not established |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Reservation quick actions include cancellation Plan: LiteChannel cancellation flow and refund effect not established by this source | With conditions Cancel website/manual and supported channel bookings Plan: Plan not confirmed; documented function onlyAirbnb cancellations occur in Airbnb; Booking.com/Expedia cancellations occur on their platform; API-connected Vrbo cancellations can use Lodgify; guests cannot self-cancel |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Manually block calendar dates for maintenance or preparation Plan: LiteNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Block dates and adjust availability from host app Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking import Migrating or importing existing bookings; specify source or import format. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Vendor-assisted import of reservations Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest profiles with contact information and preferences Plan: Lite | Available Guest details accessible in host app Plan: Starter (up to 2 properties); Professional; Ultimate |
| Booking export Exporting reservation records and documented output formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Export filtered past and upcoming bookings as CSV Plan: Plan not confirmed; documented function onlyBooking records only; broader account export not established |
| 04 / Rates & booking rules | ||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | With conditions PriceOptimizer seasonal/date-range and holiday adjustments Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onOverlapping manual seasonal rules can compound | With conditions Configure seasonal date-period rates Plan: Starter / Professional / UltimateSeasonal rates require manual setup; no automatic repetition / copying within rental. Dynamic Pricing override route is separate. |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Default minimum-night settings synchronized to channels Plan: LiteCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Minimum-night rules by night or weekday Plan: Plan not confirmed; documented function onlyLongest applicable minimum across the stay governs; documented export to website, Airbnb, Booking.com, Vrbo and Expedia |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions PriceOptimizer adjusts minimum nights to make gaps bookable Plan: Lite + PriceOptimizerPaid PriceOptimizer add-on; opt in listing and apply recommendationGap recommendations inspect next 90 days | Not confirmed Plan: Plan not confirmed |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly and monthly discounts for Airbnb/direct/manual stays Plan: LiteNo Guesty discount sync to Booking.com or VrboAirbnb promotions override and do not stackMonthly percentage must be at least weekly; direct/manual monthly threshold is 28 nights | With conditions Weekly, monthly and custom-length fixed stay prices Plan: Starter / Professional / UltimateFixed amounts rather than percentage discounts; one custom-length period; matching weekly/monthly rate plans needed on Booking.com; lower-than-nightly price depends on configurationNamed tier mapping follows documented Custom rates configuration inclusion; specific workflow scope follows the separate help guide. |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions PriceOptimizer percentage discounts by proximity to check-in Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onImpact applies after base price and other dynamic factors | With conditions Last-minute restrictions on promotions Plan: Starter / Professional / UltimateWebsite promotions; Airbnb/Vrbo sync subject to channel rules; Booking.com/Expedia promotions configured on those platforms; promo-code offers remain website-onlyNamed tier mapping follows documented Promotions support inclusion; specific workflow scope follows the separate help guide. |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Lite + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | Available Built-in Beyond-powered dynamic pricing Plan: Professional / Ultimate; Basic / Starter 3-month trialDaily rate updates up to 18 months ahead; configurable minimum price and manual override |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Lite / partner PriceLabsPriceLabs account and integration token requiredPriceLabs cannot push weekly/monthly discounts or extra guest fees to Lite | With conditions PriceLabs, Beyond, Smartness and TechTape Plan: Plan not confirmedSeparate provider account |
| 05 / Guest messaging & AI | ||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Unified guest inbox Plan: Lite | Available Connected-channel guest threads together Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Schedule messages around reservation confirmation, check-in/out or ETA/ETD Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Available Scheduled arrival and departure messages Plan: Professional / Ultimate |
| Event triggers Messages triggered by reservation events, with named supported events. | With conditions Reservation confirmation and arrival/departure timing trigger messages Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Available Reservation-event messaging Plan: Professional / Ultimate |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Reservation and individual-message conditions control delivery Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Not confirmed Plan: Plan not confirmed |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved replies Plan: Lite | Available Quick replies and reusable templates Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions ReplyAI generates editable guest-message drafts Plan: LiteReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available AI writes and improves draft replies Plan: Basic (1 property); Starter (up to 2); Professional; Ultimate |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AutoReply sends guest replies above a configured confidence threshold Plan: LiteActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact usage charges or limits not stated by this Lite-specific article | Not confirmed Plan: Plan not confirmed |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Review or edit ReplyAI suggestion, then click Send Plan: LiteThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Co-Host requires approval before sends or changes Plan: AI Co-Host betaBeta access |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions Translate the most recent guest message into the display language Plan: LiteCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Not confirmed Plan: Plan not confirmed |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | Available Guest SMS for updates and reminders Plan: UltimateSMS sending costs, destination eligibility and quotas not established |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Inbox email to the guest’s primary private or proxy address Plan: LiteA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Guest cancellation email with editable template Plan: Plan not confirmed; cancellation-email workflow documentedUse the cancellation Message slider and Send action; general guest-email tier / channel scope remains unconfirmed. |
| 06 / Direct bookings & payments | ||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Hosted booking websites with request-to-book or instant booking Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | Available Hosted website builder with templates Plan: Starter / Professional / Ultimate |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Embed Booking Website on an external website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmationExternal site must support embedding | Available Booking engine on WordPress, Wix or Squarespace Plan: Starter / Professional / UltimateCompatible payment account or external site |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect a custom domain to the Booking Website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | Available Use a custom domain Plan: Starter / Professional / Ultimate |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Stripe Plan: Lite | Available Stripe and other payment gateway connections Plan: Starter / Professional / UltimateCompatible payment account or external site |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Fixed 100% collection at reservation confirmation Plan: LiteCannot be disabled or customizedRequires supported Stripe/card collection; excludes Airbnb, Payments by Booking.com and virtual credit cards | With conditions Policy-based scheduled payment collection Plan: Starter / Professional / UltimateBooking quote and active Policy automation; supported online payment method; disable automation for historical paid bookingsNamed tier mapping follows documented Payment automation inclusion; specific workflow scope follows the separate help guide. |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Manually add, charge or release a card deposit hold Plan: LiteValid guest card required; channel-collect bookings need card details requested separatelyManual action required; hold lasts seven days, or five days for Visa | Available Temporary card hold for possible damages Plan: Professional; UltimatePre-authorisation; not an upfront deposit charge |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Reservation payment screen provides guest refunds Plan: LiteThis source confirms the refund action; exact processor/channel restrictions require separate confirmation | With conditions Automatic policy refunds or manual gateway refunds Plan: Plan not confirmed; documented function onlyAutomatic refunds: website/manual bookings with active Policy, card payment and enabled gateway; arbitrary partial refunds require manual modeStripe, Braintree, AuthorizeNet or Lodgify Payments support manual gateway refund; PayPal/bank/cash refund outside Lodgify; Mark as Refunded records only |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Guest agreements with electronic signatures Plan: LiteGuest App setup required | Available Rental agreement included with booking quote Plan: Plan not confirmed; documented function onlyQuote configuration; electronic signature capability not established |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions External Chekin guest registration / identification integration Plan: Lodgify plan not confirmed; Chekin subscription requiredBoth Chekin and Lodgify subscriptions; exact identification method and US regional applicability not established; no legal-compliance guarantee. |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Guesty gateway fee applies in addition to processor fees Plan: LiteFee amount not statedStripe collects Guesty application fee; charged per transaction and first failed attemptLite Optimizer reservation-percentage charge is a separate subscription-option condition | Available Plans display 0% booking fee Plan: Starter / Professional / Ultimate |
| 07 / Cleaning & operations | ||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Booking-linked and recurring task automation Plan: Ultimate |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Cleaner users see assigned tasks and relevant booking/property details Plan: LiteNo billing/settings access; Cleaner permissions are fixedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | Available Task access for assigned team members Plan: Ultimate |
| Task checklists Reusable task lists that can be marked complete. | With conditions Task checklists with completion timestamps Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Step-by-step task checklists Plan: Ultimate |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Task instructions request before/after photos through mobile comments Plan: LitePhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | Available Mandatory task photos Plan: Ultimate |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Automatic notifications for assigned manual tasks Plan: LiteTask Management inclusion is explicit; notification delivery methods are not established by this source | Available Task push notifications Plan: Ultimate |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | With conditions Recurring preventive-maintenance and inspection tasks Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Maintenance task assignment Plan: Ultimate |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno integration imports reservations for cleaner scheduling Plan: Lite + TurnoTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno integration and subscription benefit Plan: UltimateExternal Turno service |
| 08 / Check-in & smart access | ||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Arrival instructions through the web guest app Plan: Lite | Available Arrival information in scheduled messages Plan: Professional / Ultimate |
| Guest portal A guest-facing reservation page or portal; specify actions available. | With conditions Guest App with reservation information and pre-arrival forms Plan: LiteUp to 50 configured Guest AppsPayment information, additional information and guidebooks are Pro-onlyForms collect information; identity verification and payment processing are separate | With conditions Guest web portal or app with arrival and stay information Plan: UltimateUltimate guest stay-information web portal or app; broader portal actions not established |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Lite + LocksManagerPaid LocksManager add-on and supported connected hardware required | With conditions Nuki, Igloohome, Schlage and Yale smart-lock integrations Plan: Smart Locks paid add-on; base tier not confirmedInstalled compatible device; USD 7 per connected lock/month charged in advance |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Automatic reservation-specific smart-lock codes Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Unique code per reservation Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Codes deactivate at designated guest check-out time Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Activate at check-in; expire at checkout Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver LocksManager access codes through message automations Plan: Lite + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | Available Codes sent through automated messages Plan: Plan not confirmedSmart Locks paid add-on: USD 7 per connected device/month; compatible installed lock |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions LocksManager is a paid add-on; exact price not established Plan: Lite + LocksManagerSmart-lock hardware costs are separate | With conditions USD 7 per connected smart lock/month Plan: Smart Locks paid add-on; base tier not confirmedCharged monthly in advance; compatible lock hardware purchased separately |
| 09 / Reports & accounting | ||
| Booking reports Reports about reservation activity; specify documented measures. | With conditions Reservation report filters confirmed status, date range and listing Plan: LiteNarrow confirmed-reservation report route documented by Lite Analytics guide | Available Booking reports Plan: Starter / Professional / Ultimate |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Analytics occupancy with date-range and property views Plan: LiteDesktop dashboard; unavailable in Lite mobile app | Available Occupancy-rate reports filtered by property, date and channel Plan: Ultimate |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Analytics payout revenue, commission and revenue per available listing Plan: LiteRevenue includes canceled reservationsDesktop dashboard; dashboard currency derives from Airbnb account | Available Owner revenue statements Plan: Ultimate |
| Owner statements Statements for property owners, including documented income/expense scope. | Not supported Not included on Lite Plan: Lite | Available Statements with revenue, fees and expenses Plan: Ultimate |
| Expense tracking Recording property or reservation expenses inside the product. | Not confirmed Plan: Exact capability/tier not confirmed | Available Booking-related fees and manually logged property expenses Plan: UltimateOwner-statement reporting; not full bookkeeping |
| Accounting integrations Named external accounting connections and documented scope. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions External Clearing and VRPlatform accounting integrations Plan: Lodgify plan not confirmed; separate accounting subscriptionBoth Lodgify and selected provider subscriptions required; vendor-documented integration, not native accounting or compliance certification. |
| Report exports Exporting reporting outputs in documented formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established |
| 10 / Team & owner access | ||
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Invite Admin and Cleaner users Plan: LiteCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-onlyExact user-count limit not stated | Available Co-host access Plan: Starter / Professional / Ultimate |
| User permissions Configurable permissions or predefined access roles. | With conditions Two fixed roles: full-access Admin and task-focused Cleaner Plan: LiteCleaner permissions cannot be customizedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | Available Configurable access levels for team members Plan: Ultimate |
| Property scoped access Restricting a user's access to selected properties. | Not confirmed Plan: Lite: selected-property access not confirmed | Not confirmed Plan: Plan not confirmed |
| Owner portal Owner-facing access to documented property, booking or financial information. | Not supported Not included on Lite Plan: Lite | Available Owner login with limited access to view their reports Plan: UltimateFinancial/report access; broader owner functions not established |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native mobile app for reservations, messages and tasks Plan: Lite | Available Host apps for iOS and Android Plan: Starter (up to 2 properties); Professional; Ultimate |
| 11 / Integrations & data access | ||
| Public API A documented API for external developers; channel API connections alone do not establish this. | Not supported Not included on Lite Plan: Lite | Available Documented developer API Plan: Starter (up to 2 properties); Professional; Ultimate |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | Not supported Developer Open API not included on Lite; marketplace partner access is separate Plan: Lite | With conditions Public API key from Settings → Public API Plan: Starter (up to 2 properties); Professional; UltimateAPI key required; live operation access and legacy/custom contracts not verified |
| Webhooks Documented outbound event notifications for external integrations. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Outbound rate, availability, booking and guest-message callbacks Plan: Plan not confirmed; developer webhook contract documentedAuthenticated API access; callback target configured; schema captured Oct 4, current raw refresh blocked 403; actual account eligibility / delivery untested. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Official Zapier integration Plan: Plan not confirmedZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Owner statement/report exports and CSV booking export Plan: Owner statements/advanced reports: Ultimate; booking CSV tier not confirmedDifferent exports contain different report/booking datasets; full-account export not established |
| 12 / Setup & support | ||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available One-to-one guided onboarding Plan: Lite | Available Personalized onboarding assistance Plan: Starter / Professional / Ultimate |
| Data migration Documented assistance or tools for importing data from another system. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Vendor-assisted migration of listings, reservations and guest data Plan: Migration service; exact tier not confirmedDedicated onboarding specialist; supported source systems / formats, historical completeness and timing not specified. |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help center Plan: Lite | Available Public Lodgify Help Center Plan: Public; no subscription required to read |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | Available Human email support Plan: Starter / Professional / Ultimate |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available 24/7 live chat Plan: Lite | Available Live chat support Plan: Ultimate |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not supported Not included on Lite Plan: Lite | Available Telephone support Plan: Professional / Ultimate |
| 13 / API capabilities | ||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | ||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Not supported Developer Open API not included on Lite Plan: Lite | Available v1, v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | Available X-ApiKey header Plan: API access conditions applyPublic API key grants full read/write access; channel API calls require a separate channel key |
| Read property records An explicit API operation retrieves property records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /v2/reservations/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /v1/reservation/booking Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /v1/reservation/booking/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOnly supported booking fields can be updated |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Guest contact data within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /v2/messaging/{threadGuid} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /v1/reservation/booking/{id}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /v2/rates/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequired rental / room-type IDs and startDate / endDate; both boundary nights inclusive. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /v1/rates/savewithoutavailability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /v2/availability Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSet includeDetails=true for detailed booking status; default false. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Payment transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Refund transactions within booking records Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationRequest includeTransactions=true; default false omits transaction details; read records only, no payment/refund execution implied. |
| Read owner records An explicit API operation retrieves property-owner records. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /webhooks/v1/subscribe Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationUnique target_url required; duplicates return 409. Store signature-verification secret at creation: it is returned only then. |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions v1: 600 requests/min; v2: 750/min; iCal: 10/min Plan: API access conditions apply; subscription eligibility not inferred from API documentation429 on exceeded limits; excessive or abusive traffic may be blocked; unregistered third-party integrations may have limited keys |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions page and size; size defaults to 50 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Guesty pricing Open API row
- Guesty CRM function documentation
- Guesty Guest App function documentation
- Guesty Mobile App function documentation
- Guesty Task Management function documentation
- Guesty Channel Manager function documentation
- Guesty Unified Inbox function documentation
- Guesty Guesty PriceOptimizer™ (AI pricing tool) function documentation
- Guesty Guesty LocksManager™ function page
- Guesty current faq documentation
- Guesty current ical documentation
- Guesty current reply documentation
- Guesty current email documentation
- Guesty current blocking documentation
- Guesty current minstays documentation
- Guesty current lite-price documentation
- Guesty email-support current documentation
- Guesty lite-payments current documentation
- Guesty lite-deposit current documentation
- Guesty lite-reservation current documentation
- Guesty lite-fees current documentation
- Guesty lite-auto-reply current documentation
- Guesty partner-pricing current documentation
- Guesty sms current documentation
- Guesty code-delivery current documentation
- Guesty lite-turno current documentation
- Guesty lite-analytics current documentation
- Managing multiple users
- Custom reports Exported CSV file was not received
- Setting up weekly or monthly discounts
- Customizing your pricing strategy in Guesty PriceOptimizer
- Creating a Guesty Booking Website
- Managing Guest App check in forms
- Managing automated messages
- lite gaps Guesty documentation
- lite lastminute Guesty documentation
- photos Guesty documentation
- Lodgify configured public USD subscription prices
- Vacation Rental Channel Manager | Sync All Your Calendars
- Unified Inbox for Vacation Rental Messages | Lodgify
- AI Co-Host for Vacation Rental Hosts | Lodgify
- Vacation Rental Website Builder | Lodgify
- Vacation Rental Payment Processing | Lodgify
- Lodgify Dynamic Pricing
- Task Management for Vacation Rentals | Lodgify
- Lodgify Smart Locks
- Lodgify official feature / plan documentation
- Lodgify official feature / plan documentation
- Partner With Lodgify
- Zapier Integration | Lodgify
- Lodgify Public API v1 — api webhook subscriptions
- Lodgify Public API v2 — documented version
- Lodgify official feature / plan documentation
- Lodgify Professional plan
- Lodgify official feature / plan documentation
- Find your Lodgify API key
- Lodgify official feature / plan documentation
- Create a booking without a quote
- Create a booking with a quote
- Lodgify current official cancellation email workflow
- Download booking report for Excel
- Configure rental pricing and availabilities
- Configure promotions
- Lodgify API Rate Limits
- Lodgify API Authorization
- Lodgify clearing integration
- Lodgify vrplatform integration
- Lodgify chekin integration
- Switch to Lodgify: assisted migration
- Guesty lite-boundaries current documentation