YOUR SHORTLIST, SIDE BY SIDE
Guesty Lite vs Hospitable vs Host Tools
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
Compare features by plan.
For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Guesty LiteProperty management |  HospitableProperty management |  Host ToolsProperty management |
|---|---|---|---|
| At a glance / Portfolio pricing | |||
| Market | US | US | US |
| Properties | Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. | Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. |
| Overview | Guesty Lite combines channel management, messaging, a shared calendar and task workflows. | Hospitable offers channel calendar synchronization, a shared guest inbox and reservation-triggered task rules. | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. |
| Plans & modules | Guesty Lite Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. | Essentials Free subscription with unlimited properties; limited message-rule types and mandatory guest-portal wrapper; SMS notifications excluded. Host Host supports at most two properties Professional Mogul | Messaging Guest/cleaner communication, mobile access and message translation; calendar/rate management requires Pro. Pro Adds calendar/rates, direct booking, team access and AI; smart locks optionally add USD 3/lock/month. Enterprise Quote-based; 134+ card and more-than-134 FAQ conflict at 134. Confirm eligibility and scope. Smart locks · add-on Pro plus USD 3/connected lock/month; compatible hardware/account connection required. |
| 1-property price for your selection | Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. Plan prices and conditionsStandard Lite: Not confirmed From USD 29/listing/month; monthly advertised rate. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. LiteOptimizer: Not confirmed From USD 9/listing/month; monthly advertised rate; adds 1% per reservation; exact annual-cadence terms unconfirmed. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. | Professional plan subscription · USD 59.00Monthly billing selection · Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Plan prices and conditionsEssentials: USD 0 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Host: USD 29 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Professional: USD 59 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. Mogul: USD 99 Subscription only; selected properties assumed to have billable check-ins at the standard active-property rate; Dynamic-Pricing-only properties without check-ins use a different charge. Optional modules, extra devices and applicable taxes are additional. | Messaging entry plan account price · USD 30.00Monthly billing selection · Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Plan prices and conditionsMessaging: USD 30 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Pro: USD 32 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Optional smart locks add USD 3/connected lock/month; hardware/processor costs separate. Enterprise: Outside this portfolio Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Enterprise advertised 134+ listings; this small-count scenario is outside its documented audience. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.7 / 5 · 144 reviews TrustpilotTrustScore 3.9 / 5 · 674 reviews G2Rating 4.8 / 5 · 272 reviews GetAppRating 4.7 / 5 · 144 reviews | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews |
| 01 / Plans & requirements | |||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Guesty Lite Plan: Lite | Available Essentials; Host; Professional; Mogul Plan: Essentials / Host / Professional / Mogul | Available Messaging, Pro; Enterprise quote Plan: Messaging / Pro / Enterprise |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Hard property limit not confirmed Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Available Host: 2 properties; other tiers: unlimited Essentials, Professional and Mogul: unlimited documented properties. Host: maximum two. No overall minimum established. Plan: Essentials / Host / Professional / Mogul | With conditions Public table to 134 listings; Enterprise quote boundary conflicts Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. Plan: Messaging / Pro / EnterpriseEnterprise card says 134+; FAQ says more than 134, while table prices 134No enforced maximum account size established |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Per-listing monthly or annual subscription; Optimizer adds reservation percentage Plan: LiteDisplayed rates are starting prices; exact account quote not established | Available Paid tiers: base subscription plus active-property charges Plan: Host / Professional / Mogul | With conditions Enabled listings; linked channel listings billed as one property Plan: Messaging / ProAnnual prices are monthly equivalents, paid yearlyDisabled listings are not billed; enabled-listing changes can prorate |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Lite Optimizer: 1% per reservation in addition to subscription Plan: LiteSpecific to Lite Optimizer; not evidence of a 1% fee on all Lite options | With conditions Fees depend on booking/payment route Plan: Professional / MogulSelected booking route | With conditions No additional vendor direct-booking fee Plan: ProDirect-booking scope only; subscription and processor charges remain |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: LiteFeature-specific add-on prices and transaction charges require separate confirmation | Available Optional rollout, device overages and some pricing usage cost extra Plan: Essentials / Host / Professional / Mogul | With conditions Optional smart-lock automation USD 3/connected lock/month Plan: Pro + smart locksLock hardware and compatible vendor connection required |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14-day free trial; no credit card or commitment Plan: Lite | Available 14 days; no credit card required Plan: Mogul trialStarts at account creation; subscribing ends trial immediatelyDynamic Pricing activation requires subscription | Available Fourteen-day trial without a card Plan: Messaging / Pro |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Not confirmed Plan: Exact capability/tier not confirmed | Available No mandatory onboarding fee; optional paid rollout Plan: Essentials / Host / Professional / Mogul | Available Personalized onboarding and migration are free Plan: Messaging / Pro |
| 02 / Channels & synchronization | |||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Airbnb channel connection Plan: Essentials / Host / Professional / Mogul | With conditions Direct Airbnb connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Vrbo channel connection Plan: Essentials / Host / Professional / Mogul | With conditions Direct Vrbo connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Booking.com channel connection Plan: Essentials / Host / Professional / Mogul | With conditions Direct Booking.com connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions External iCal feeds appear as flexible calendar blocks Plan: LiteUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available External feeds polled about every 20 minutes Plan: Essentials / Host / Professional / Mogul | With conditions Import calendar reservations using iCal feeds Plan: ProiCal supplies reservations rather than complete channel messages/payment data |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Calendar-feed export of current/future bookings and blocks Plan: LiteNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Reservation and task calendar feeds Plan: Plan not confirmed | With conditions Export calendar feeds using iCal Plan: Plan not confirmedFeed-based calendar data; equivalent channel API coverage not implied |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Rate synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Rates sent to connected channels Plan: Plan not confirmed | With conditions Calendar prices sync across connected channels Plan: ProAutomatic prices sync every 6 hours; manual Sync Prices can take up to 5 minutesRules operate on channel-configured currency |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Availability synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Availability sent to connected channels Plan: Essentials / Host / Professional / MogulConnected booking channels; Airbnb limited connections cannot push availability | Available Direct reservations synchronize connected-channel availability Plan: Pro |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Reservation synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | Available Connected-channel reservations in one calendar Plan: Plan not confirmed | With conditions Connected channels import reservations into one calendar Plan: ProChannel connection/import required |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: LiteAdditional email/SMS/WhatsApp routes require their own account and fee conditions | Available Send and receive Airbnb, Vrbo and Booking.com messages Plan: Essentials / Host / Professional / MogulConnected supported booking channel | Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: LiteUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available iCal pulls blocks; not a full two-way channel API Plan: Essentials / Host / Professional / Mogul: iCal importExternal feed controls available data; past bookings are not imported; a separate exported feed is needed for reverse sharing | With conditions Airbnb setup mode leaves pricing/availability sync off Plan: Messaging / ProAirbnb only; disconnect prior PMS and reconnect without setup mode before enabling sync |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Multiple-listing calendar Plan: Lite | Available Combined listing calendar Plan: Essentials / Host / Professional / Mogul | Available View multi-channel reservations together Plan: Pro |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Manual reservations Plan: Lite | With conditions Create manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | Available Create a reservation by selecting calendar dates Plan: Pro |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Edit reservation times, stay status and guest counts Plan: LiteConnected-channel propagation and exact date-change restrictions not established by this source | With conditions Update manual reservations via MCP; OTA edits limited Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Edit reservation check-in/check-out times on web or mobile Plan: ProLock-code windows and time-based message tags follow edited timesOther reservation edits are not established by this UI guide |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Reservation quick actions include cancellation Plan: LiteChannel cancellation flow and refund effect not established by this source | With conditions Cancel manual reservations via MCP; UI tier not confirmed Plan: Host / Professional / Mogul: MCP route documented; UI entitlement unconfirmedCompatible MCP client with required connector access and authorized connection; primary account holder or full-access admin onlyManual reservation payments handled outside Hospitable; OTA update tool limited to internal note and check-in/out times | With conditions Cancel Airbnb, manual and direct reservations from calendar Plan: ProOther channels must be canceled on their booking platformAirbnb reason/eligibility/penalty and blocked-date decisions apply; no refund action impliedCannot cancel after checkout |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Manually block calendar dates for maintenance or preparation Plan: LiteNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Owner, family and service visits block dates Plan: Plan not confirmed | With conditions Block individual days or date ranges in Host Tools Plan: ProHost Tools ignores channel-only blocks and can reopen those dates; block in Host Tools when availability sync is enabled |
| Booking import Migrating or importing existing bookings; specify source or import format. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | With conditions Free migration imports past reservations from CSV Plan: Messaging / ProMigration call/service route; generic self-service import not established |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest profiles with contact information and preferences Plan: Lite | Available Past conversations and returning-guest context Plan: Plan not confirmed | With conditions Reservation contact name/email/phone fields Plan: ProReservation-bound contact information; standalone CRM profile not established |
| Booking export Exporting reservation records and documented output formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Reservation CSV export Plan: Professional / Mogul for full metrics | With conditions Reservation CSV with selectable columns Plan: Plan not confirmedOne year per export; cancellations included by default |
| 04 / Rates & booking rules | |||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | With conditions PriceOptimizer seasonal/date-range and holiday adjustments Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onOverlapping manual seasonal rules can compound | Available Date-based nightly-rate adjustments Plan: Plan not confirmed | Available Calendar rules adjust prices for seasons/date ranges Plan: Pro |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Default minimum-night settings synchronized to channels Plan: LiteCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Dynamic minimum-night stay settings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | With conditions Calendar rules set minimum-night requirements Plan: ProSet Minimum Nights overwrites existing minimum-night calendar rules on Airbnb and Vrbo |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions PriceOptimizer adjusts minimum nights to make gaps bookable Plan: Lite + PriceOptimizerPaid PriceOptimizer add-on; opt in listing and apply recommendationGap recommendations inspect next 90 days | With conditions Lower dynamic minimum stays for gaps between bookings Plan: Host / Professional / Mogul: dynamic minimum staysHospitable Dynamic Pricing enabled; applicable Dynamic Pricing billing conditions applyManual edits and calendar rulesets override dynamic settingsEssentials entitlement for this dynamic function not confirmed | Available Orphan-period rules adjust rates between bookings Plan: Pro |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly and monthly discounts for Airbnb/direct/manual stays Plan: LiteNo Guesty discount sync to Booking.com or VrboAirbnb promotions override and do not stackMonthly percentage must be at least weekly; direct/manual monthly threshold is 28 nights | Available Stay-length discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | With conditions Weekly 7+ and monthly 28+ nightly-rate discounts Plan: ProAirbnb, Vrbo, Booking.com, Houfy and direct channelsPercentage 0–99 before fees/taxes; monthly discount takes priority rather than stacking |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions PriceOptimizer percentage discounts by proximity to check-in Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onImpact applies after base price and other dynamic factors | Available Arrival-window discounts on Airbnb and Direct Plan: Plan not confirmedDirect discounts require Direct rule-set configuration; Airbnb channel promotions do not carry overOnly one automatic Direct discount applies; stay-length takes priority over early-bird, then last-minute | Available Floating-window rules reduce prices nearer arrival Plan: Pro |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Lite + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | With conditions Built-in pricing; usage conditions vary by tier Plan: Host / Professional / Mogul; Essentials add-onEligible active-property usage | Not supported Built-in pricing follows host rules, not market demand Plan: ProMarket-driven dynamic pricing requires external integration |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Lite / partner PriceLabsPriceLabs account and integration token requiredPriceLabs cannot push weekly/monthly discounts or extra guest fees to Lite | With conditions External pricing integration, including PriceLabs Plan: Host / Professional / MogulExternal pricing service account, integration setup and third-party fees | With conditions PriceLabs rates and minimum-night integration Plan: Pro + PriceLabsPaid partner account and Host Tools API access token requiredCalendar rules/per-date overrides apply on top; dates without partner minimum use 1 night |
| 05 / Guest messaging & AI | |||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Unified guest inbox Plan: Lite | Available Airbnb, Vrbo and Booking.com threads Plan: Essentials / Host / Professional / Mogul | Available Guest and cleaner messages share reservation threads Plan: Messaging / Pro |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Schedule messages around reservation confirmation, check-in/out or ETA/ETD Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Available Scheduled messages before/after booking and arrival/departure Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available Message rules send around guest/cleaning events Plan: Messaging / Pro |
| Event triggers Messages triggered by reservation events, with named supported events. | With conditions Reservation confirmation and arrival/departure timing trigger messages Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Available Reservation-event messages; Essentials: new reservation only Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | Available New/changed/canceled bookings trigger cleaner messages Plan: Messaging / Pro |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Reservation and individual-message conditions control delivery Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | Available Question replies conditioned on reservation stage and property/channel scope Plan: Host / Professional / Mogul: question reply rulesQuestion topic must be detected; selected reservation stage and property/channel scope must match; automatic sending must be enabled | With conditions Offer extra nights only when adjacent dates are vacant Plan: Messaging / ProCondition available on check-in/check-out message events only |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved replies Plan: Lite | Available Reusable personalized message templates Plan: Essentials / Host / Professional / Mogul | Available Activate/edit suggested templates or write new rules Plan: Messaging / Pro |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions ReplyAI generates editable guest-message drafts Plan: LiteReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available AI-generated reply drafts Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials: 10 combined Suggest/Improve AI uses per week | With conditions AI drafts for human review/editing Plan: ProListing knowledge and previous conversations provide context |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AutoReply sends guest replies above a configured confidence threshold Plan: LiteActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact usage charges or limits not stated by this Lite-specific article | With conditions AI sends eligible guest replies automatically Plan: MogulMogul subscriptionAuto Reply enabled; timing, topic and context checks apply | With conditions Optional AI automatic replies with confidence controls Plan: ProDefault minimum confidence 80%; positive-sentiment controlLow-confidence or unverified hard specifics are held for human review |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Review or edit ReplyAI suggestion, then click Send Plan: LiteThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available Suggested AI drafts are reviewed and sent by the host Plan: Essentials: 10 combined uses/week; paid plans: unlimited Suggest with AIEssentials quota: 10 combined Suggest/Improve uses per week; this row describes drafts, not Mogul automatic sending | With conditions Suggestions-only mode permits review before sending Plan: ProAuto-send is a separate mode; approval is not mandatory for every mode |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions Translate the most recent guest message into the display language Plan: LiteCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Not confirmed Plan: Plan not confirmed | With conditions One-tap translation of incoming guest messages Plan: Messaging / ProOutgoing automated translation not established |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | Not confirmed Plan: Plan not confirmed | With conditions Automated SMS to cleaners or managers Plan: Messaging / ProGuest SMS not established by this cleaner-notification guideExact SMS usage charge not stated |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Inbox email to the guest’s primary private or proxy address Plan: LiteA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Custom inbox emails for Direct booking guests Plan: Professional / Mogul: Direct booking guest emailsDirect booking; transactional emails have fixed Hospitable content and branding; Direct booking fees apply | With conditions Manual-reservation guest email and replies in Inbox Plan: Messaging / ProGuest email and manually entered reservation required |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Hosted booking websites with request-to-book or instant booking Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | Available Hosted direct-booking site builder Plan: Professional / Mogul | Available Branded sites for one, grouped or all listings Plan: Pro |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Embed Booking Website on an external website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmationExternal site must support embedding | Available Embeddable direct-booking widget Plan: Professional / Mogul | With conditions Checkout-only page linked from host website Plan: ProSingle listing only; not listing groupsSource establishes linked checkout rather than an embedded inline form |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect a custom domain to the Booking Website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | With conditions Connect an owned domain to a published Direct site Plan: Professional / Mogul: Direct booking siteOwned domain and DNS configuration; published Direct site; Direct booking fees apply | With conditions Use an owned domain on direct-booking site Plan: ProHost domain ownership/configuration required |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Stripe Plan: Lite | Available Basic: own Stripe; Premium: Hospitable/Adyen Plan: Professional / Mogul | With conditions Stripe direct-booking payments; manual collection alternative Plan: ProStripe account and transaction fees separateWithout Stripe, requests need manual approval and off-platform payment |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Fixed 100% collection at reservation confirmation Plan: LiteCannot be disabled or customizedRequires supported Stripe/card collection; excludes Airbnb, Payments by Booking.com and virtual credit cards | Available Scheduled installments for Direct bookings Plan: Professional / Mogul | With conditions Stripe collects full payment at booking Plan: ProSplit/deposit timing uses manual collection outside Host ToolsOne payment configuration per direct-booking site |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Manually add, charge or release a card deposit hold Plan: LiteValid guest card required; channel-collect bookings need card details requested separatelyManual action required; hold lasts seven days, or five days for Visa | Available Separate refundable deposit charge Plan: Professional / Mogul | Not confirmed Plan: Plan not confirmed |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Reservation payment screen provides guest refunds Plan: LiteThis source confirms the refund action; exact processor/channel restrictions require separate confirmation | Available Automatic cancellation-policy refunds and manual refunds Plan: Professional / Mogul | Not confirmed Plan: Plan not confirmed |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Guest agreements with electronic signatures Plan: LiteGuest App setup required | Available Direct booking rental agreements Plan: Professional / Mogul | With conditions Require electronic signature of uploaded PDF before direct booking Plan: ProContract PDF required; settings per direct-booking siteNo legal enforceability guarantee |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Not confirmed Plan: Exact capability/tier not confirmed | Available Guest vetting through Direct Premium Plan: Professional / Mogul | With conditions Require government photo-ID verification before direct booking Plan: ProPer-site setting applies to all bookings; manual entry can bypassVendor-documented verification route, not independent effectiveness proof |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Guesty gateway fee applies in addition to processor fees Plan: LiteFee amount not statedStripe collects Guesty application fee; charged per transaction and first failed attemptLite Optimizer reservation-percentage charge is a separate subscription-option condition | Available Basic: 1% host fee; Premium: 3% host + 4% guest or 7% host Plan: Professional / Mogul | With conditions No additional Host Tools direct-booking fee Plan: ProSubscription and Stripe processing costs remain |
| 07 / Cleaning & operations | |||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Booking-stage task rules Plan: Essentials / Host / Professional / Mogul | With conditions Imported bookings automatically generate Turno cleaning projects Plan: Host Tools tier not confirmedPartner Turno account/integration; fees may applyOne account per platform; each new property must be linked manuallyProject arrival/departure times configured in Turno rather than imported |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Cleaner users see assigned tasks and relevant booking/property details Plan: LiteNo billing/settings access; Cleaner permissions are fixedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | Available Separate teammate portal for assigned work Plan: Host / Professional / Mogul (documented teammate access)Teammate must be invited; assigned tasks and property scope control access; Essentials portal tier unconfirmed | With conditions Invited Cleaner role sees basic reservation details Plan: ProNo pricing, availability or Inbox access; listing-group access configured |
| Task checklists Reusable task lists that can be marked complete. | With conditions Task checklists with completion timestamps Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Check off task items in the Tasks App Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Task instructions request before/after photos through mobile comments Plan: LitePhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | Available Required photos configured by the host Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Automatic notifications for assigned manual tasks Plan: LiteTask Management inclusion is explicit; notification delivery methods are not established by this source | Available Task notifications and reminders; SMS excluded on Essentials Plan: Essentials: non-SMS; Host / Professional / Mogul: teammate SMSEssentials excludes SMS notifications; email/iCal only where configuredSMS recipient must be a configured teammate on Host, Professional or Mogul | With conditions Cleaner booking/change/cancellation reminders by email or SMS Plan: Messaging / ProMessage notifications rather than task-completion tracking |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | With conditions Recurring preventive-maintenance and inspection tasks Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Recurring maintenance tasks Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno integration imports reservations for cleaner scheduling Plan: Lite + TurnoTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno connected integration Plan: Host / Professional / MogulTurno account, correct integration setup and applicable Turno charges | With conditions Turno integration connects listings for cleaning scheduling Plan: Plan not confirmedTurno account/integration token required; partner fees may apply |
| 08 / Check-in & smart access | |||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Arrival instructions through the web guest app Plan: Lite | Available Scheduled check-in information via guest messaging Plan: Essentials (limited) / Host / Professional / MogulEssentials: limited rule types; guest portal link requiredEssentials new-reservation message cannot be disabled; required shortcode and wrapper copy | With conditions Automated message templates can carry arrival details Plan: Messaging / ProHost-configured message content |
| Guest portal A guest-facing reservation page or portal; specify actions available. | With conditions Guest App with reservation information and pre-arrival forms Plan: LiteUp to 50 configured Guest AppsPayment information, additional information and guidebooks are Pro-onlyForms collect information; identity verification and payment processing are separate | Available Guest portal with check-in tasks and reservation details Plan: Essentials / Host / Professional / MogulDirect booking/payment functions require Professional or MogulEssentials includes a mandatory Trip Insurance upsell in the guest experience | Not confirmed Plan: Plan not confirmed |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Lite + LocksManagerPaid LocksManager add-on and supported connected hardware required | Available Native Schlage, Yale and August connections Plan: Professional / MogulCompatible lock model | With conditions Seam connects Yale, August, Schlage and other compatible locks Plan: Pro + smart locksUSD 3/month per connected lock; exact model compatibility must be checked |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Automatic reservation-specific smart-lock codes Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Unique reservation access codes Plan: Professional / MogulCompatible lock model | With conditions Generate a code for each new guest Plan: Pro + smart locksConnected compatible lock linked to listing; USD 3/lock/month |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Codes deactivate at designated guest check-out time Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Reservation-time code validity Plan: Professional / MogulCompatible lock model | With conditions Configure activation/deactivation buffers around stay Plan: Pro + smart locksConnected lock required; hardware capabilities vary |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver LocksManager access codes through message automations Plan: Lite + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | Available Codes delivered in guest channel threads Plan: Professional / MogulCompatible lock model | With conditions Send message code tag; supported Airbnb Seamless Entry Plan: Pro + smart locksAirbnb native delivery needs direct connection and supported 4-digit PIN; co-host excludedAirbnb connections before June 9, 2026 require reconnection for scope |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions LocksManager is a paid add-on; exact price not established Plan: Lite + LocksManagerSmart-lock hardware costs are separate | With conditions Included device allowance; extra devices incur charges Plan: Professional / MogulDevice count | With conditions USD 3 per connected lock per month Plan: Pro + smart locksHardware purchase costs separate |
| 09 / Reports & accounting | |||
| Booking reports Reports about reservation activity; specify documented measures. | With conditions Reservation report filters confirmed status, date range and listing Plan: LiteNarrow confirmed-reservation report route documented by Lite Analytics guide | Available Reservation metrics and filters Plan: Professional / Mogul for full metrics | With conditions Dashboard booking counts, channel split and reservation status Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Analytics occupancy with date-range and property views Plan: LiteDesktop dashboard; unavailable in Lite mobile app | Available Occupancy dashboards Plan: Professional / Mogul for full metrics | With conditions Dashboard occupancy charts and KPI cards Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Analytics payout revenue, commission and revenue per available listing Plan: LiteRevenue includes canceled reservationsDesktop dashboard; dashboard currency derives from Airbnb account | Available Revenue dashboards Plan: Professional / Mogul for full metrics | With conditions Dashboard revenue, ADR and listing/channel revenue views Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Owner statements Statements for property owners, including documented income/expense scope. | Not supported Not included on Lite Plan: Lite | Available Owner statements Plan: Mogul | Not confirmed Plan: Plan not confirmed |
| Expense tracking Recording property or reservation expenses inside the product. | Not confirmed Plan: Exact capability/tier not confirmed | Available Business and property expense transactions Plan: Mogul: Hospitable AccountingConfigured Hospitable business and property accounting | Not confirmed Plan: Plan not confirmed |
| Accounting integrations Named external accounting connections and documented scope. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions QuickBooks accounting integration Plan: MogulMogul subscriptionActive QuickBooks account; Hospitable Business configuredMatching business currency or multicurrency enabled | Not confirmed Plan: Plan not confirmed |
| Report exports Exporting reporting outputs in documented formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available CSV exports of operational and financial metrics Plan: Professional / Mogul for full metrics | With conditions Export reservation-report data as CSV Plan: Plan not confirmedOne year per export; columns/date/listing/status filtersDashboard chart/PDF export not established |
| 10 / Team & owner access | |||
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Invite Admin and Cleaner users Plan: LiteCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-onlyExact user-count limit not stated | Available Unlimited secondary users Plan: Essentials / Host / Professional / Mogul | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro |
| User permissions Configurable permissions or predefined access roles. | With conditions Two fixed roles: full-access Admin and task-focused Cleaner Plan: LiteCleaner permissions cannot be customizedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | Available Configurable feature and financial access Plan: All tiers | With conditions Roles define view/edit/no-access areas Plan: ProRole permissions vary; no broad arbitrary per-field customization asserted |
| Property scoped access Restricting a user's access to selected properties. | Not confirmed Plan: Lite: selected-property access not confirmed | Available Access limited to selected properties Plan: All tiers | Available Limit users to listing groups, including one-listing groups Plan: Pro |
| Owner portal Owner-facing access to documented property, booking or financial information. | Not supported Not included on Lite Plan: Lite | Available Owner portal Plan: Mogul | With conditions Invited Owner role views reservation finances and blocks personal dates Plan: ProRole-based account access, not a separate owner-branded portalOwner cannot Inbox or add manual reservations |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native mobile app for reservations, messages and tasks Plan: Lite | With conditions Native mobile app access for invited secondary users Plan: Host / Professional / Mogul: secondary-user app access documentedInvited secondary-user login and scoped feature/property permissionsPush notifications require Inbox permission; Essentials app tier unconfirmed | Available Native iOS/Android app with notifications Plan: Messaging / Pro |
| 11 / Integrations & data access | |||
| Public API A documented API for external developers; channel API connections alone do not establish this. | Not supported Not included on Lite Plan: Lite | With conditions Developer API on Host and above Plan: Host / Professional / Mogul | With conditions Public developer API with OAuth or legacy authorization Plan: API tier not confirmedAccount authentication required; approved partner API key is separate |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | Not supported Developer Open API not included on Lite; marketplace partner access is separate Plan: Lite | With conditions Host, Professional or Mogul required Plan: Host / Professional / Mogul | With conditions Account token or OAuth; partner keys require approval Plan: API tier not confirmedNo credentials or operational access created |
| Webhooks Documented outbound event notifications for external integrations. | Not confirmed Plan: Exact capability/tier not confirmed | Available Developer event notifications Plan: Host / Professional / Mogul | With conditions Message-rule events send reservation data as HTTP POST Plan: Plan not confirmedConfigure external recipient URL; events include new/modified reservations and relative check-in/out triggers |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Reservation/property/message/review automation Plan: Host / Professional / MogulSeparate Zapier account | With conditions Send reservation data to Zapier through configurable webhooks Plan: Plan not confirmedWebhook recipient URL and external Zapier workflow required; partner charges may applyNot an asserted native prebuilt Zapier connector |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Reservations, tasks, taxes and reviews in CSV Plan: Professional / Mogul for full metrics | With conditions Reservation CSV via Settings Data Export Plan: Plan not confirmedOne year per export; selectable columns/date/listing/status filters |
| 12 / Setup & support | |||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available One-to-one guided onboarding Plan: Lite | Available Self-service and orientation; paid Rapid Rollout optional Plan: Essentials / Host / Professional / Mogul | Available Free personalized onboarding Plan: Messaging / Pro |
| Data migration Documented assistance or tools for importing data from another system. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Staff-run CSV import of prior manual/direct reservations Plan: Plan not confirmedHospitable support assistance | With conditions Free guided channel/calendar and historical CSV migration Plan: Messaging / ProMigration service call; message-rule and lock setup included |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help center Plan: Lite | Available Public help articles Plan: All tiers | Available Public searchable help center Plan: Public documentation |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | Available Human email support on paid tiers Plan: Host / Professional / Mogul | With conditions Published support email contact Plan: Public contactNo guaranteed response time or per-tier service level established |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available 24/7 live chat Plan: Lite | Available Human chat support on paid tiers Plan: Host / Professional / Mogul | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not supported Not included on Lite Plan: Lite | Not confirmed Plan: Plan not confirmed | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | |||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | |||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Not supported Developer Open API not included on Lite Plan: Lite | Available 2.0 Plan: API access conditions apply; subscription eligibility not inferred from schema | Available OpenAPI 3.0.0; contract version 1.10.0 Plan: API tier entitlement not confirmed |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | Available Bearer token Plan: API access conditions apply; subscription eligibility not inferred from schema | With conditions OAuth2 bearer or legacy authToken header Plan: API tier entitlement not confirmedOAuth recommended for new integrations; partner API key is separate deprecated legacy accessOAuth access tokens expire after 1 hour; refresh tokens after 30 days; refreshing revokes old token and issues new tokens |
| Read property records An explicit API operation retrieves property records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Read all listings including disabled listings Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Read reservation records An explicit API operation retrieves reservation or booking records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Read reservation or listing reservations overlapping date range Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDateless inquiries match inquiry date; stay dates can be absent |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /reservations Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write for vendor tokensManual reservations only; existing booking overlap prohibited | With conditions Create an internal reservation for a listing Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /reservations/{identifier} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationreservation:write; booking ownership/type rules | With conditions Update reservation contact, times and notes; internal/direct dates and amounts Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDate/guest-count/payout changes reject channel reservations; edit on channelDate moves recheck availability; Stripe payments are not recharged/refunded; payout not recalculated |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Guest data through reservation includes Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Reservation-embedded guest contact data; standalone directory unconfirmed Plan: API tier entitlement not confirmedReservation retrieval only; guest directory retrieval not established |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation | Not confirmed Plan: Not confirmed |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationmessage:readAt most two reads per minute per reservation | With conditions Read conversation posts attached to a reservation Plan: API tier entitlement not confirmedAuthorized accountAttachment URLs expire after one hour; recent attachments may not yet be copied |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /reservations/{uuid}/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationTwo messages per minute per reservation50 messages per five minutes per vendor/PAT user | With conditions Send guest text message for a reservation Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenImage/video sending not supported by this operation |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Nightly price in calendar response Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:readCalendar endpoint: 1,000 requests per minute per vendor/PAT user | With conditions Read date prices, minimum nights and arrival/departure restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT property calendar rates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:writeAt most 1,095 days ahead; asynchronous updates | With conditions Set listing prices and calendar restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /properties/{uuid}/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationproperty:read and calendar:read1,000 requests per minute per vendor/PAT user | With conditions Read blocked dates in listing calendar Plan: API tier entitlement not confirmedAuthorized account; listing/date-range calendar request |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Payout transaction records; guest-charge records unconfirmed Plan: Host / Professional / Mogul API; transaction permission requiredtransaction:read scopeAirbnb authorizations granted before January 12, 2024 require channel reauthorization for transaction/payout dataThis establishes payout transactions, not a complete guest-charge payment API | Not confirmed Plan: Not confirmed |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation | Not confirmed Plan: Not confirmed |
| Read owner records An explicit API operation retrieves property-owner records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationMogul planowner:read or PAT pat:read | Not confirmed Plan: Not confirmed |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Vendor reservation enrichment Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationVendor accessenrichment:write and enrichment:shortcode:[key]Each supported enrichment shortcode requires separately requested access | Not confirmed Plan: Not confirmed |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: API eligibility not confirmed for this operation | With conditions Get configured webhook URL Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenSet/delete URL operations are separately declared; partner/OAuth-client scope |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Endpoint-specific rate limits Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Declared HTTP 429 Too many requests response Plan: API tier entitlement not confirmedNumeric quota and reset semantics not established |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions page and per_page; default 10, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization | With conditions Listing retrieval: optional limit 1–500 and opaque cursor Plan: API tier entitlement not confirmedListings endpoint only; omitted limit returns every listing; follow nextCursor until null, even when availability-filtered page is shorter than limit |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Hospitable Pricing & Subscription Costs
- Automated Guest Messaging for Airbnb & STR Hosts | Hospitable
- Vacation Rental Channel Manager | Hospitable
- Connecting Channels With iCal Imports
- How to Share and Export Your Reservations and/or Tasks Calendars | Support documentation
- How to Create & Alter a Manual Booking | Support documentation
- Altering Reservations From Airbnb, Vrbo, or Booking.com | Support documentation
- Manual Reservations for Vacation Rentals | Hospitable
- CSV Reservation Import | Support documentation
- Rule-Sets: How They Work | Support documentation
- Getting Started with the Calendar: Overview | Support documentation
- Vacation Rental Task Management Software | Hospitable
- Overview: Tasks App | Support documentation
- Complete Your First Task | Support documentation
- All About Direct Bookings | Support documentation
- How Payments Work for Direct Bookings | Support documentation
- Direct Booking Refunds | Support documentation
- Smart Lock & Device Management for Vacation Rentals
- Vacation Rental Analytics & Reporting Software
- Vacation Rental Team Management Software | Hospitable
- Getting started with Integrations | Support documentation
- How to directly integrate with Zapier | Support documentation
- How to Contact Us | Support documentation
- Hospitable API transaction resource
- What to Expect with Hospitable’s Free Trial
- Essentials Plan Overview
- Hospitable subscription plans
- Messaging Rules Overview
- Question Reply Rules
- AI Auto Replies for Guest Messages
- Inbox Overview Guest Conversation Thread
- Guest Email Communication for Direct Bookings
- Connect a Custom Domain
- FAQs & Troubleshooting Apps
- Adding Transactions to Owner Statements
- Connecting your accounting software with Hospitable
- Hospitable MCP Plan Availability
- Dynamic Minimum Night Stays: FAQ
- Understanding User Types
- How discounts apply to Direct bookings
- Guesty pricing Open API row
- Guesty CRM function documentation
- Guesty Guest App function documentation
- Guesty Mobile App function documentation
- Guesty Task Management function documentation
- Guesty Channel Manager function documentation
- Guesty Unified Inbox function documentation
- Guesty Guesty PriceOptimizer™ (AI pricing tool) function documentation
- Guesty Guesty LocksManager™ function page
- Guesty current faq documentation
- Guesty current ical documentation
- Guesty current reply documentation
- Guesty current email documentation
- Guesty current blocking documentation
- Guesty current minstays documentation
- Guesty current lite-price documentation
- Guesty email-support current documentation
- Guesty lite-payments current documentation
- Guesty lite-deposit current documentation
- Guesty lite-reservation current documentation
- Guesty lite-fees current documentation
- Guesty lite-auto-reply current documentation
- Guesty partner-pricing current documentation
- Guesty sms current documentation
- Guesty code-delivery current documentation
- Guesty lite-turno current documentation
- Guesty lite-analytics current documentation
- Managing multiple users
- Custom reports Exported CSV file was not received
- Setting up weekly or monthly discounts
- Customizing your pricing strategy in Guesty PriceOptimizer
- Creating a Guesty Booking Website
- Managing Guest App check in forms
- Managing automated messages
- lite gaps Guesty documentation
- lite lastminute Guesty documentation
- photos Guesty documentation
- Host Tools public OpenAPI1.10.0
- Host Tools Pricing: Plans from $28 per month
- Getting started with Direct Booking | Host Tools Help Center
- Do you support smart locks? | Host Tools Help Center
- Host Tools features
- What is a calendar rule? | Host Tools Help Center
- Getting Started | Host Tools Help Center
- How do I send messages to my cleaners via email or SMS? | Host Tools Help Center
- How do I add a reservation to my calendar? | Host Tools Help Center
- Export data from Host Tools
- How do I set the min night requirement using a pricing rule? | Host Tools Help Center
- What is an orphan period pricing rule? | Host Tools Help Center
- What is a floating window pricing rule? | Host Tools Help Center
- How do I integrate with PriceLabs? | Host Tools Help Center
- How do I add a message rule? | Host Tools Help Center
- What is a template message rule? | Host Tools Help Center
- How do I set up checkout-only mode for my direct booking site? | Host Tools Help Center
- How do I receive payments from my direct booking site? | Host Tools Help Center
- How do I require contract signing for direct bookings? | Host Tools Help Center
- How do I require ID verification for direct bookings? | Host Tools Help Center
- Do You Support Multi-User Management? | Host Tools Help Center
- How do I connect Turno to my Host Tools account? | Host Tools Help Center
- How do I edit my Smart Lock settings? | Host Tools Help Center
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- How can I import reservations from other channels or my personal calendar? | Host Tools Help Center
- How do I edit the time a guest checks in or out? | Host Tools Help Center
- How do I cancel a reservation? | Host Tools Help Center
- How do I block dates on Host Tools? | Host Tools Help Center
- How do I set weekly and monthly discounts? | Host Tools Help Center
- How to automatically offer guests extra nights before or after a reservation | Host Tools Help Center Skip to main content Search for articles... All Collections Message Rules How to automatically off
- Host Tools AI training
- How to use AI to auto-reply to guests' messages. | Host Tools Help Center
- Vacation Rental Property Management Software - Host Tools Skip to content Home Features Pricing Blog Log in Sign up Sign up Log in Sign up Sign up Main Menu Home Features Pricing Blog Sign up Sign in
- Turno integration calendar synchronization
- Customize Host Tools dashboard
- How do I use Webhooks on Host Tools? | Host Tools Help Center Skip to main content Search for articles... All Collections General How do I use Webhooks on Host Tools? How do I use Webhooks on Host Too
- Guesty lite-boundaries current documentation