YOUR SHORTLIST, SIDE BY SIDE
Guesty Lite vs Guesty Pro vs OwnerRez
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
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For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Guesty LiteProperty management | Guesty ProProperty management |  OwnerRezProperty management |
|---|---|---|---|
| At a glance / Portfolio pricing | |||
| Market | US | US | US |
| Properties | Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Overview | Guesty Lite combines channel management, messaging, a shared calendar and task workflows. | Guesty Pro combines channel management, messaging, a shared calendar and task workflows. | Per-property core subscription covering channel management, messaging, booking records and direct-booking tools; optional modules add PM, websites, accounting, SMS and Rezzy. |
| Plans & modules | Guesty Lite Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. | Guesty Pro Marketed for 4–199 listings; this audience range does not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. GuestVerify · add-on Paid add-on; confirm scope and contract charges. Trust Accounting · add-on Paid add-on; confirm scope and contract charges. | Core subscription Monthly per-property subscription; no booking/setup fee; core inclusion in some rows inferred from exhaustive premium exclusions. Property Management · add-on Separate property-count fee; owner statements and expense accounting. QuickBooks · add-on Separate property-count fee and QuickBooks account. Hosted Websites · add-on Separate property-count fee; hosted website/custom domain. WordPress + Integrated Websites · add-on Separate fee for supported WordPress plugin/listing-content API route. SMS · add-on Separate number/module fee and outgoing usage beyond included segments. Rezzy AI · add-on USD 9/property/month; AI guest replies and automatic action-item tasks; checklist description is vendor-level evidence. |
| 1-property price for your selection | Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. Plan prices and conditionsStandard Lite: Not confirmed From USD 29/listing/month; monthly advertised rate. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. LiteOptimizer: Not confirmed From USD 9/listing/month; monthly advertised rate; adds 1% per reservation; exact annual-cadence terms unconfirmed. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. | Guesty Pro requires a quoteContract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. Plan prices and conditionsGuesty Pro: Quote required Contract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. | Core monthly subscription · USD 40.00Monthly billing selection · Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Plan prices and conditionsCore subscription: USD 40 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Property Management add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. QuickBooks add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Hosted Websites add-on: USD 15 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. WordPress + Integrated Websites add-on: USD 10 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. Rezzy AI add-on: USD 9 Monthly core total for exact property count; optional modules and billing-address sales tax extra. Minimum first property charge applies even disabled. Incremental module fee added to core, not an alternative all-inclusive tier. SMS add-on: Not confirmed USD 15/number/month with 500 outgoing segments; then USD 0.015/segment. Number/usage selection required, independent of property count. Direct lock integrations: Not confirmed USD 4/lock/month for Schlage/Igloohome/Hubitat; lock count required. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.9 / 5 · 271 reviews TrustpilotTrustScore 4.7 / 5 · 71 reviews GetAppRating 4.9 / 5 · 271 reviews Software AdviceRating 4.9 / 5 · 271 reviews |
| 01 / Plans & requirements | |||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Guesty Lite Plan: Lite | Available Guesty Pro Plan: Pro | Available Core subscription with optional premium modules Plan: Core subscription |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Hard property limit not confirmed Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Hard property limit not confirmed Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | Hard property limit not confirmed No hard minimum/maximum established. Monthly minimum charge covers first property even disabled; billing is not a hard property limit. |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Per-listing monthly or annual subscription; Optimizer adds reservation percentage Plan: LiteDisplayed rates are starting prices; exact account quote not established | With conditions Fixed per-listing fee or contractual booking-revenue percentage Plan: ProExact charges and billing structure depend on negotiated contractDeactivate listing before prior month-end to avoid next billing month | Available Monthly subscription based on property count Plan: Core subscription |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Lite Optimizer: 1% per reservation in addition to subscription Plan: LiteSpecific to Lite Optimizer; not evidence of a 1% fee on all Lite options | With conditions Percentage-based contracts calculate commission on Gross Booking Value Plan: ProPercentage is contract-specific; fixed-fee contracts are a separate optionCancellation on/after check-in incurs full contractual commission | Available No OwnerRez booking fees Plan: Core subscription |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: LiteFeature-specific add-on prices and transaction charges require separate confirmation | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons; Advanced Analytics and GuestVerify also paid Plan: ProFeature-specific add-on prices and transaction charges require separate confirmation | Available PM, QuickBooks, sites, SMS and Rezzy are premium modules Plan: Core subscription |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14-day free trial; no credit card or commitment Plan: Lite | Not supported No free trial; one-on-one demo offered Plan: Pro | Available 14 days, including enabled premium modules Plan: Core subscriptionDamage Protection coverage is charged even during the trial |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions One-time platform and accounting onboarding charges may apply Plan: ProAmount and applicability require contract confirmationAccounting is a separate paid module | Available No setup fee Plan: Core subscription |
| 02 / Channels & synchronization | |||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Airbnb API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Direct Airbnb API connection Plan: Core subscription |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Vrbo API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Direct Vrbo API connection, including small hosts Plan: Core subscription |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Booking.com API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Booking.com API connection supports messaging Plan: Core subscriptionAPI channel connection |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions External iCal feeds appear as flexible calendar blocks Plan: LiteUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions External iCal feeds appear as flexible calendar blocks Plan: ProUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available iCal calendar import Plan: Core subscription |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Calendar-feed export of current/future bookings and blocks Plan: LiteNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Calendar-feed export of current/future bookings and blocks Plan: ProNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available iCal calendar export Plan: Core subscription |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Rate synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Rate synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Rates and booking rules sent to connected channels Plan: Core subscription |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Availability synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Availability synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Calendar availability sent to connected channels Plan: Core subscription |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Reservation synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Reservation synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Channel reservations imported Plan: Core subscription |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: LiteAdditional email/SMS/WhatsApp routes require their own account and fee conditions | With conditions Airbnb, Vrbo and Booking.com message threads Plan: ProAdditional email/SMS/WhatsApp routes require their own account and fee conditions | Available Airbnb, Vrbo and Booking.com guest messaging Plan: Core subscriptionAPI channel connection |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: LiteUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: ProUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | Available Do not use iCal alongside API for the same channel Plan: Core subscription |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Multiple-listing calendar Plan: Lite | Available Multiple-listing calendar Plan: Pro | Available Multiple properties in ribbon or month calendar Plan: Core subscription |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Manual reservations Plan: Lite | Available Manual reservations Plan: Pro | Available Manual booking entry Plan: Core subscription |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Edit reservation times, stay status and guest counts Plan: LiteConnected-channel propagation and exact date-change restrictions not established by this source | With conditions Mobile app edits guest counts, listing and check-in/out times Plan: ProExact edit-subfunction entitlement inferred from included Mobile AppConnected-channel propagation restrictions remain unconfirmed | With conditions Change dates and charges for supported bookings Plan: Core subscription (inclusion inferred from explicit premium exclusions)Airbnb date changes must occur in Airbnb; non-integrated Vrbo dates must change on Vrbo; Booking.com charge changes require manual charges |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Reservation quick actions include cancellation Plan: LiteChannel cancellation flow and refund effect not established by this source | With conditions Mobile app reservation status action can cancel a reservation Plan: ProExact channel cancellation/refund flow not established by this guide | With conditions Cancel supported bookings and retain their records Plan: Core subscription (inclusion inferred from explicit premium exclusions)Channel-specific cancellation restrictions; pre-integration Vrbo cancellations need manual monitoring |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Manually block calendar dates for maintenance or preparation Plan: LiteNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Manually block calendar dates for maintenance or preparation Plan: ProNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Availability restrictions and blocked dates Plan: Core subscriptionGap-rule blocking applies to direct widgets / channel connections, but is not shown blocked on internal calendars; gaps are not enforced on blocks or moved / modified bookings. |
| Booking import Migrating or importing existing bookings; specify source or import format. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Upload reservation templates as CSV or XLSX Plan: Plan not confirmedAvoid duplicating reservations already imported by channel connections | Available Excel import templates for bookings and financials Plan: Core subscription |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest profiles with contact information and preferences Plan: Lite | Available Guest profiles with contact information and preferences Plan: Pro | Available Stored guest/contact records Plan: Core subscription (inclusion inferred from explicit premium exclusions) |
| Booking export Exporting reservation records and documented output formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Reservation-report CSV export Plan: Pro | Available Excel, CSV and TSV reservation exports Plan: Core subscription |
| 04 / Rates & booking rules | |||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | With conditions PriceOptimizer seasonal/date-range and holiday adjustments Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onOverlapping manual seasonal rules can compound | With conditions Rate Strategies adjust rates by seasons or holidays Plan: ProExisting manual/third-party adjustments are skipped unless overriddenExact seasonal-rule entitlement inferred from named Rate Strategies inclusion | Available Recurring seasons and specific date ranges Plan: Core subscription |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Default minimum-night settings synchronized to channels Plan: LiteCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Default minimum-night settings synchronized to channels Plan: ProCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | Available Property and seasonal minimum-night rules Plan: Core subscription |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions PriceOptimizer adjusts minimum nights to make gaps bookable Plan: Lite + PriceOptimizerPaid PriceOptimizer add-on; opt in listing and apply recommendationGap recommendations inspect next 90 days | With conditions Revenue management includes dynamic gap-fill rules Plan: ProExact gap-rule entitlement inferred from named Rate Strategies and function description | With conditions Shorter minimum stays for qualifying gaps Plan: Core subscriptionGap rules are not enforced on blocks or moved / modified bookings; gap-blocked nights are not shown blocked on internal calendars. |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly and monthly discounts for Airbnb/direct/manual stays Plan: LiteNo Guesty discount sync to Booking.com or VrboAirbnb promotions override and do not stackMonthly percentage must be at least weekly; direct/manual monthly threshold is 28 nights | With conditions Weekly/monthly discounts on Airbnb, Vrbo, direct and manual reservations Plan: Plan not confirmedExact named-tier scope not stated in this pricing-function article | With conditions Length-based percentage discounts Plan: Core subscriptionChannel discount supportBooking.com discounts must be configured in its Extranet; Airbnb/Vrbo support differs. |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions PriceOptimizer percentage discounts by proximity to check-in Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onImpact applies after base price and other dynamic factors | With conditions Revenue-management rules can adjust rates by proximity to check-in Plan: ProThis establishes lead-time pricing adjustments; exact discount stacking/channel rules not established | Available Arrival-window rate discounts Plan: Core subscription |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Lite + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Pro + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | Not confirmed Plan: Plan not confirmed |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Lite / partner PriceLabsPriceLabs account and integration token requiredPriceLabs cannot push weekly/monthly discounts or extra guest fees to Lite | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Pro documentation; partner PriceLabsPriceLabs account and integration token requiredPriceLabs pushes up to 540 days; overlapping Rate Strategies can override restrictions | With conditions PriceLabs, Beyond, DPGO and Wheelhouse integrations Plan: Core subscription (inclusion inferred from explicit premium exclusions)External pricing service account and its fees; authorized integration |
| 05 / Guest messaging & AI | |||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Unified guest inbox Plan: Lite | Available Unified guest inbox Plan: Pro | Available Email, SMS and channel messages together Plan: Core subscriptionSMS requires the paid SMS module |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Schedule messages around reservation confirmation, check-in/out or ETA/ETD Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Reservation-relative check-in/check-out message schedules Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Time-based reservation messaging Plan: Core subscription |
| Event triggers Messages triggered by reservation events, with named supported events. | With conditions Reservation confirmation and arrival/departure timing trigger messages Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Messages triggered at reservation confirmation Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Booking-stage messaging triggers Plan: Core subscription |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Reservation and individual-message conditions control delivery Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Reservation filters and per-message conditions control sending Plan: ProAll configured message conditions must be met at send timeNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Conditional message triggers Plan: Core subscription |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved replies Plan: Lite | Available Saved replies Plan: Pro | Available Reusable guest-message templates Plan: Core subscription |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions ReplyAI generates editable guest-message drafts Plan: LiteReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions ReplyAI generates editable guest-message drafts Plan: ProReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available AI draft replies Plan: Rezzy AI premium module |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AutoReply sends guest replies above a configured confidence threshold Plan: LiteActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact usage charges or limits not stated by this Lite-specific article | With conditions AutoReply sends guest replies above configured confidence threshold Plan: Plan not confirmedActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact paid entitlement/usage limits not stated by general Pro documentation | Available Configurable automatic reply schedules Plan: Rezzy AI premium module |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Review or edit ReplyAI suggestion, then click Send Plan: LiteThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Review or edit ReplyAI suggestion, then click Send Plan: ProThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | Available Draft mode during selected hours Plan: Rezzy AI premium module |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions Translate the most recent guest message into the display language Plan: LiteCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Translate the most recent guest message into the display language Plan: ProCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Airbnb guest-message translation in the Inbox Plan: Core subscription (inclusion inferred)Connected Airbnb channel integrationAirbnb messaging only; other channel translation not establishedCore inclusion inferred from exhaustive premium-feature exclusions |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | With conditions Guest SMS from a dedicated number Plan: SMS premium moduleSMS number and module |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Inbox email to the guest’s primary private or proxy address Plan: LiteA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Inbox email to the guest’s primary private or proxy address Plan: ProA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | Available Guest emails Plan: Core subscription |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Hosted booking websites with request-to-book or instant booking Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | Available Direct-booking website builder Plan: Pro | Available Hosted website builder Plan: Hosted Websites premium module |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Embed Booking Website on an external website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmationExternal site must support embedding | With conditions Booking Engine widget embedded in an external website Plan: ProExternal site must support JavaScript/custom-code injectionNamed Booking Engine inclusion is explicit; embed-subfunction entitlement is inferred | Available Booking/search/calendar widgets Plan: Core subscription |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect a custom domain to the Booking Website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | With conditions Connect a host-owned domain to the hosted Booking Engine Plan: ProRequires domain ownership and configurationExact domain entitlement inferred from included Booking Engine plus its function guideGuesty Websites Basic custom-domain connection costs USD 15/month; Advanced website is a separate paid route | Available Own domain on hosted websites Plan: Hosted Websites premium module |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Stripe Plan: Lite | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Connect your own payment processor Plan: Core subscriptionExternal processor accountOne credit-card processing method per property; processor costs are separate. |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Fixed 100% collection at reservation confirmation Plan: LiteCannot be disabled or customizedRequires supported Stripe/card collection; excludes Airbnb, Payments by Booking.com and virtual credit cards | With conditions Confirmed reservations trigger scheduled payment automations Plan: Plan not confirmedValid payment method and supported processor requiredExcludes Airbnb guest payments and Payments by Booking.comExact customization entitlement not stated in this general FAQ | Available First and balance payment schedules Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured payment rules; automatic card collection requires guest card on file |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Manually add, charge or release a card deposit hold Plan: LiteValid guest card required; channel-collect bookings need card details requested separatelyManual action required; hold lasts seven days, or five days for Visa | With conditions Hold a deposit and charge held funds through reservation Payments Plan: Plan not confirmedHost collects deposit via attached payment method; booking channel does not collect itExact named-tier entitlement and hold duration not stated | With conditions Refundable deposits or card holds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Configured deposit rules and supported payment processor; channel restrictions apply |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Reservation payment screen provides guest refunds Plan: LiteThis source confirms the refund action; exact processor/channel restrictions require separate confirmation | With conditions Manually refund processed payments to original payment method Plan: Plan not confirmedCancellation does not automatically issue refundsAirbnb refunds use Airbnb Resolution Center; Booking.com VCC refunds use channel ExtranetRefund each payment separately; recorded refunds do not transfer money | With conditions Process linked-card refunds or record external refunds Plan: Core subscription (inclusion inferred from explicit premium exclusions)Connected processor required; payments older than six months or from disconnected processors must be refunded externally |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Guest agreements with electronic signatures Plan: LiteGuest App setup required | With conditions Guest agreements with electronic signatures Plan: ProGuest App setup required | Available Electronic guest signatures Plan: Core subscription |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions GuestVerify identity-document checks and risk screening Plan: Pro + GuestVerifyPaid GuestVerify add-on; no legal-compliance guarantee | With conditions SafeGuest guest identity and reservation risk screening integration Plan: Core integration (inclusion inferred); third-party SafeGuest PreventSafeGuest integration and service terms; optional Protect costs $29/stay |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Guesty gateway fee applies in addition to processor fees Plan: LiteFee amount not statedStripe collects Guesty application fee; charged per transaction and first failed attemptLite Optimizer reservation-percentage charge is a separate subscription-option condition | With conditions Advanced Website: USD 49/month plus 0.5% of direct gross booking volume Plan: Pro + Advanced WebsitePer website; billed after publishingThis paid website route does not establish fees for every direct-booking routePayment processing/gateway charges are separate | Available No OwnerRez booking fees; processor charges separate Plan: Core subscription |
| 07 / Cleaning & operations | |||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Guest-message requests automatically become trackable tasks Plan: Rezzy AI premium moduleEnable Rezzy; $9/property/month; scope is AI detection from guest messages, not every recurring scheduling workflow |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Cleaner users see assigned tasks and relevant booking/property details Plan: LiteNo billing/settings access; Cleaner permissions are fixedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | With conditions Cleaning and maintenance staff can access only task management Plan: ProTask Management inclusion is explicit; exact roles and subfunction scope are inferred from the feature description | Available Cleaner portal accounts Plan: Core subscription |
| Task checklists Reusable task lists that can be marked complete. | With conditions Task checklists with completion timestamps Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Task checklists with completion timestamps Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Vendor describes standardized task checklists Plan: Rezzy AI premium moduleVendor-described Task Management Hub capability; detailed checklist creation/completion interface not documented in the current Tasks setup guide |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Task instructions request before/after photos through mobile comments Plan: LitePhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | With conditions Task instructions request before/after photos through mobile comments Plan: ProPhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Automatic notifications for assigned manual tasks Plan: LiteTask Management inclusion is explicit; notification delivery methods are not established by this source | With conditions Automatic notifications for assigned manual tasks Plan: ProTask Management inclusion is explicit; notification delivery methods are not established by this source | Available Configurable task notifications Plan: Core subscription (inclusion inferred from explicit premium exclusions)User must configure task notifications |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | With conditions Recurring preventive-maintenance and inspection tasks Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Recurring preventive-maintenance and inspection tasks Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Available Manual property maintenance tasks with staff assignment and resolutions Plan: Core subscription (inclusion inferred from exhaustive premium exclusions)Manual Tasks workflow; Rezzy automatic guest-message task detection is a separate paid module |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno integration imports reservations for cleaner scheduling Plan: Lite + TurnoTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno marketplace integration for automated cleaner scheduling Plan: Plan not confirmedTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno scheduling integration Plan: All OwnerRez customers: Turno schedulingTurno account and integration authorization; cleaner payment and marketplace fees may apply; one Turno account per OwnerRez accountTurno imports bookings and blocks up to three months ahead |
| 08 / Check-in & smart access | |||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Arrival instructions through the web guest app Plan: Lite | Available Arrival instructions through the web guest app Plan: Pro | Available Arrival messaging through reservation triggers Plan: Core subscription |
| Guest portal A guest-facing reservation page or portal; specify actions available. | With conditions Guest App with reservation information and pre-arrival forms Plan: LiteUp to 50 configured Guest AppsPayment information, additional information and guidebooks are Pro-onlyForms collect information; identity verification and payment processing are separate | Available Web guest app with check-in forms, arrival information and agreements Plan: Pro | Available My Stay portal for contact details, agreements and deposits Plan: Core subscription (inclusion inferred from explicit premium exclusions)Only configured booking requirements appear; returning guests may need identity verification |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Lite + LocksManagerPaid LocksManager add-on and supported connected hardware required | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Pro + LocksManagerPaid LocksManager add-on and supported connected hardware required | Available Schlage, igloohome, RemoteLock and other lock platforms Plan: Core subscriptionCompatible connected lock platform |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Automatic reservation-specific smart-lock codes Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Automatic reservation-specific smart-lock codes Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Reservation-specific automatic access codes Plan: Core subscriptionCompatible connected lock platform |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Codes deactivate at designated guest check-out time Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Codes deactivate at designated guest check-out time Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | Available Check-in/checkout validity with configurable grace periods Plan: Core subscriptionCompatible connected lock platform |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver LocksManager access codes through message automations Plan: Lite + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | With conditions Deliver LocksManager access codes through message automations Plan: Pro + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | With conditions Lock-code fields in guest-message templates Plan: Core subscriptionCompatible lock service and message template |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions LocksManager is a paid add-on; exact price not established Plan: Lite + LocksManagerSmart-lock hardware costs are separate | With conditions LocksManager is a paid add-on; exact price not established Plan: Pro + LocksManagerSmart-lock hardware costs are separate | With conditions $4 per lock/month for Schlage, igloohome or Hubitat Plan: Usage add-on: direct Schlage / igloohome / Hubitat integrationsCompatible lock hardware; additional third-party integration costs may differ |
| 09 / Reports & accounting | |||
| Booking reports Reports about reservation activity; specify documented measures. | With conditions Reservation report filters confirmed status, date range and listing Plan: LiteNarrow confirmed-reservation report route documented by Lite Analytics guide | Available Custom reservation reports with filters and selectable columns Plan: Pro | Available Reservation detail and summary reports Plan: Core subscription |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Analytics occupancy with date-range and property views Plan: LiteDesktop dashboard; unavailable in Lite mobile app | With conditions Analytics occupancy based on calendar dates Plan: ProExact occupancy entitlement inferred from included Analytics and current function guide | Available Occupancy nights and percentage reports Plan: Core subscription |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Analytics payout revenue, commission and revenue per available listing Plan: LiteRevenue includes canceled reservationsDesktop dashboard; dashboard currency derives from Airbnb account | Available Reservation reports show payout, commission, total paid and taxes Plan: Pro | Available Booking and payment financial reports Plan: Core subscription |
| Owner statements Statements for property owners, including documented income/expense scope. | Not supported Not included on Lite Plan: Lite | Available Customizable owner statements Plan: Pro | Available Income, expenses and commission statements Plan: Property Management premium module |
| Expense tracking Recording property or reservation expenses inside the product. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Task work orders can attach expenses Plan: ProTask-expense scope only; not a full accounting ledgerExact subfunction inclusion inferred from named Task Management | Available Expenses with receipt attachments Plan: Property Management premium module |
| Accounting integrations Named external accounting connections and documented scope. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Trust Accounting integrates with QuickBooks and Seamless Chex Plan: Pro + Trust AccountingPaid Trust Accounting add-on; third-party accounts/fees may apply | With conditions QuickBooks integration Plan: QuickBooks premium moduleQuickBooks account |
| Report exports Exporting reporting outputs in documented formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Export reservation reports as CSV Plan: Pro | Available Excel and CSV report exports Plan: Core subscription |
| 10 / Team & owner access | |||
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Invite Admin and Cleaner users Plan: LiteCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-onlyExact user-count limit not stated | With conditions Unlimited invited team users Plan: ProAdmin/manage-users permission requiredPro multiple-user eligibility explicitly stated by Lite/Pro boundary article | Available Unlimited staff logins Plan: Core subscription |
| User permissions Configurable permissions or predefined access roles. | With conditions Two fixed roles: full-access Admin and task-focused Cleaner Plan: LiteCleaner permissions cannot be customizedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | With conditions Named roles and configurable user permissions Plan: ProAdmin/manage-users permission required | Available Full, limited and read-only staff roles Plan: Core subscription |
| Property scoped access Restricting a user's access to selected properties. | Not confirmed Plan: Lite: selected-property access not confirmed | With conditions Assign selected listings, all listings or rule-matched listings Plan: ProReturning-guest conversation history may reveal messages from other properties because threads group by guest | Available Property-specific staff and portal access Plan: Core subscription |
| Owner portal Owner-facing access to documented property, booking or financial information. | Not supported Not included on Lite Plan: Lite | Available Owner portal Plan: Pro | Available Owner portal access; statements need PM module Plan: Core subscription |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native mobile app for reservations, messages and tasks Plan: Lite | Available Native mobile app for reservations, messages and tasks Plan: Pro | Not supported Installable web app; no native app Plan: Core subscription |
| 11 / Integrations & data access | |||
| Public API A documented API for external developers; channel API connections alone do not establish this. | Not supported Not included on Lite Plan: Lite | Available Developer Open API Plan: Pro | Available Documented developer API v2 Plan: Core subscription |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | Not supported Developer Open API not included on Lite; marketplace partner access is separate Plan: Lite | With conditions API-enabled Pro account; Admin permissions to create credentials Plan: ProValid OAuth2 bearer authorization for operational requestsOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | With conditions PAT for your account; OAuth for other users Plan: Core subscriptionCorrect authorization method |
| Webhooks Documented outbound event notifications for external integrations. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Guest/owner message-received and message-sent notifications Plan: Pro Open APIAPI-enabled account and webhook configuration required | With conditions Booking, guest, property and message events Plan: OAuth apps onlyRegistered OAuth applicationNot available to personal-token integrations; acknowledge within 4 seconds; failed delivery retries up to 10 times. |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Reservation creation/confirmation/update triggers in Zapier Plan: Plan not confirmedVendor marketplace article labels beta; partner account and credential connection requiredExact subscription eligibility not stated | With conditions Official Zapier integration Plan: Core subscriptionZapier account |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | With conditions Reservation-report CSV portability Plan: ProReservation dataset only; does not establish complete-account export | Available Booking, inquiry and quote exports Plan: Core subscription |
| 12 / Setup & support | |||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available One-to-one guided onboarding Plan: Lite | Available One-to-one guided onboarding Plan: Pro | Available Setup wizard and free Jumpstart session Plan: Core subscription |
| Data migration Documented assistance or tools for importing data from another system. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Reservation-file import; file can also be sent to Guesty Plan: Plan not confirmedSource demonstrates reservation migration, not complete-account migrationExact named entitlement/service fee not stated | Available Import existing bookings and historical financial records Plan: Core subscription |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help center Plan: Lite | Available Public help center Plan: Pro | Available Public support documentation Plan: Core subscription |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | Available Email support Plan: Core subscription |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available 24/7 live chat Plan: Lite | Available 24/7 live chat Plan: Pro | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not supported Not included on Lite Plan: Lite | Available Phone support Plan: Pro | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | |||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | |||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Not supported Developer Open API not included on Lite Plan: Lite | Available Version 1 Plan: Pro API; resource prerequisites apply | Available v2 Plan: API access conditions apply; subscription eligibility not inferred from schema |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions OAuth2 bearer token in Authorization header Plan: Pro API; resource prerequisites applyOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | Available OAuth bearer or HTTP Basic personal token Plan: API access conditions apply; subscription eligibility not inferred from schema |
| Read property records An explicit API operation retrieves property records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /listings Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/properties Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read reservation records An explicit API operation retrieves reservation or booking records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRetrieve at most 10 reservation IDs per requestAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions GET /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEither property_ids or since_utc required. |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions POST /v2/bookings Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /reservations-v3/{reservationId}/dates Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsThis operation updates reservation dates; other fields use separate operationsAPI-enabled Guesty account with admin permissionsChanging reservation dates automatically recalculates finances, regardless of applyRecalculation flagReservation-v3 operations are labeled Beta in captured schema | With conditions PATCH /v2/bookings/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /guests-crud Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/guests Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationAt least one of q, created_since_utc, from or to required. |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /guests-crud/{guestId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions PATCH /v2/guests/{id} Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /communication/conversations/{conversationId}/posts Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /communication/conversations/{conversationId}/send-message Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsOwner conversations cannot use airbnb2; platform-module owner messages are delivered by email | With conditions POST /v2/messages Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationEligible OAuth applicationThird-party applications require a signed messaging agreement |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions GET /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationSparse spot-rate overrides only; effective computed nightly rates use GET /v2/calendar. |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions PATCH /v2/spotrates Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /availability-pricing/api/calendar/listings/{id} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsMulti-unit availability uses allotment>0 rather than calendar status; fall back to status only when allotment is not numeric | With conditions GET /v2/calendar Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationDate range at most 90 daysNight entries may omit older or outside-booking-window data; available status alone does not establish rule-compliant booking.Nightly amounts exclude fees/taxes; data can lag; confirm availability and full stay pricing through Quote / Booking before accepting reservation. |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /payment-transactions/reports Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsGuesty Pay transaction records only; subscribed payment product requiredDate range required unless filtering by reservation confirmation codeAPI-enabled Guesty account with admin permissionsConfirmation-code filter cannot be combined with other report filtersReport date range cannot exceed one month | With conditions GET /v2/payments Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: Pro API; resource prerequisites apply | With conditions GET /v2/refunds Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Read owner records An explicit API operation retrieves property-owner records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /owners Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions GET /v2/owners Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations-v3/{reservationId}/custom-fields Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions POST /v2/fielddefinitions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /webhooks Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions POST /v2/webhooksubscriptions Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationOAuth application |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Request caps 15/second, 120/minute, 5000/hour Plan: Pro API; resource prerequisites applyLimits shared across account API tokens; official Marketplace partner integrations excludedOn 429, wait according to Retry-after header | With conditions HTTP 429 rate-limit response declared Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorization |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Reservation search: skip/limit, default 25, maximum 100 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsPagination convention is endpoint-specific; owner/payment operations use different limits | With conditions limit, offset and cursor; default 20, maximum 100 Plan: API access conditions apply; subscription eligibility not inferred from schemaValid API authorizationBooking-list scope; prefer next_page_url cursor; when cursor is supplied changed filters are ignored. |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Guesty pricing Open API entitlement
- Guesty CRM function documentation
- Guesty Guest App function documentation
- Guesty Mobile App function documentation
- Guesty Task Management function page
- Guesty Channel Manager function documentation
- Guesty Unified Inbox function documentation
- Guesty Guesty PriceOptimizer™ (AI pricing tool) function documentation
- Guesty Guesty LocksManager™ function page
- Guesty current faq documentation
- Guesty current ical documentation
- Guesty current reply documentation
- Guesty current email documentation
- Guesty current blocking documentation
- Guesty current minstays documentation
- Guesty current lite-price documentation
- Guesty current messages documentation
- Guesty current conditions documentation
- Guesty email-support current documentation
- Guesty lite-payments current documentation
- Guesty lite-deposit current documentation
- Guesty lite-reservation current documentation
- Guesty lite-fees current documentation
- Guesty lite-auto-reply current documentation
- Guesty embed current documentation
- Guesty users current documentation
- Guesty lite-boundaries current documentation
- Guesty import current documentation
- Guesty pro-payments current documentation
- Guesty refund current documentation
- Guesty pricing current documentation
- Guesty Rate Strategies function page
- Guesty GuestVerify™ (Guest screening) function page
- Guesty pro-report-tutorial current documentation
- Guesty Trust Accounting™ function page
- Guesty zapier current documentation
- Guesty partner-pricing current documentation
- Guesty sms current documentation
- Guesty code-delivery current documentation
- Guesty lite-turno current documentation
- Guesty lite-analytics current documentation
- Guesty pro-turno current documentation
- Guesty pro-autoreply current documentation
- Guesty pro-deposit current documentation
- Guesty analytics-comparison current documentation
- Guesty mobile-edit current documentation
- Guesty Open API public schema
- Guesty API OAuth token issuance limits
- Guesty communication webhook events
- Managing multiple users
- Custom reports Exported CSV file was not received
- Setting up weekly or monthly discounts
- Customizing your pricing strategy in Guesty PriceOptimizer
- Creating a Guesty Booking Website
- Managing Guest App check in forms
- Managing automated messages
- pro billing Guesty documentation
- pro onboarding Guesty documentation
- pro web fees Guesty documentation
- lite gaps Guesty documentation
- lite lastminute Guesty documentation
- photos Guesty documentation
- Guesty API rate limits
- OwnerRez pricing
- Vacation Rental Software for Channel Management - OwnerRez
- Channel Messaging With Guests - Channel Messaging - Messaging - Support - OwnerRez
- Calendar Import/Export Overview - Calendar Import/Export - Channel Management - Support - OwnerRez
- Importing Outside Bookings - Data Management - Core Concepts - Support - OwnerRez
- Exporting Data from OwnerRez - Data Management - Core Concepts - Support - OwnerRez
- Setup & Configure Seasonal Rates - Seasonal Rates - Core Concepts - Support - OwnerRez
- Availability Rules - Rules - Core Concepts - Support - OwnerRez
- Gap Management - Rules - Core Concepts - Support - OwnerRez
- Length of Stay Discounts - Standard Discounts - Core Concepts - Support - OwnerRez
- Standard Discounts Overview - Standard Discounts - Core Concepts - Support - OwnerRez
- Dynamic Messaging for Vacation Rentals - OwnerRez
- Triggers Overview - Triggers - Messaging - Support - OwnerRez
- Task Checklists | OwnerRez current official documentation
- Websites - OwnerRez
- Payment Processing - OwnerRez
- Property Management (PM) - OwnerRez
- Team Access Overview - Team Access - Core Concepts - Support - OwnerRez
- Staff Member Access - Team Access - Core Concepts - Support - OwnerRez
- Mobile Phones and Tablets - Supported Devices - Getting Started - Support - OwnerRez
- Vacation Rental Software with Reporting - OwnerRez
- Overview - API for Apps - OwnerRez APIs - Support - OwnerRez
- Authentication - API for Apps - OwnerRez APIs - Support - OwnerRez
- Webhooks - API for Apps - OwnerRez APIs - Support - OwnerRez
- Zapier - Automation - Integrations - Support - OwnerRez
- Post Wizard: Next Steps - Setting Up Your Account - Getting Started - Support - OwnerRez
- Support - OwnerRez
- Main Bookings Display - Bookings - Core Concepts - Support - OwnerRez
- Overview - Door Locks - Integrations - Support - OwnerRez
- Field Codes Overview - Fields - Core Concepts - Support - OwnerRez
- OwnerRez API — api pagination
- Change a Booking
- Cancel or Refund a Booking
- Customer Relationship Management
- Dynamic Pricing Integrations
- Booking Rules
- Integration With SafeGuest
- Maintenance Tasks | OwnerRez current official documentation
- Turno Integration
- My Stay Guest Portal
- Costs & Fees | OwnerRez
- Airbnb Common Issues & Questions
- Connecting your Airbnb account to Guesty