YOUR SHORTLIST, SIDE BY SIDE
Guesty Lite vs Guesty Pro vs Host Tools
Look beyond the feature checklist. Compare the plans, conditions and limits that matter for your properties.
Compare features by plan.
For 20+ properties, check the price and plan limits for your exact number of properties.
| What matters to you |  Guesty LiteProperty management | Guesty ProProperty management |  Host ToolsProperty management |
|---|---|---|---|
| At a glance / Portfolio pricing | |||
| Market | US | US | US |
| Properties | Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. |
| Overview | Guesty Lite combines channel management, messaging, a shared calendar and task workflows. | Guesty Pro combines channel management, messaging, a shared calendar and task workflows. | Messaging automation and a Pro plan adding calendar, rates, direct booking and team access. |
| Plans & modules | Guesty Lite Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. | Guesty Pro Marketed for 4–199 listings; this audience range does not establish an enforced account cap. PriceOptimizer · add-on Paid add-on; hardware/partner costs and usage may be additional. LocksManager · add-on Paid add-on; hardware/partner costs and usage may be additional. GuestVerify · add-on Paid add-on; confirm scope and contract charges. Trust Accounting · add-on Paid add-on; confirm scope and contract charges. | Messaging Guest/cleaner communication, mobile access and message translation; calendar/rate management requires Pro. Pro Adds calendar/rates, direct booking, team access and AI; smart locks optionally add USD 3/lock/month. Enterprise Quote-based; 134+ card and more-than-134 FAQ conflict at 134. Confirm eligibility and scope. Smart locks · add-on Pro plus USD 3/connected lock/month; compatible hardware/account connection required. |
| 1-property price for your selection | Standard Lite from USD 29/listing/monthPublic prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. Plan prices and conditionsStandard Lite: Not confirmed From USD 29/listing/month; monthly advertised rate. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. LiteOptimizer: Not confirmed From USD 9/listing/month; monthly advertised rate; adds 1% per reservation; exact annual-cadence terms unconfirmed. Public prices are starting rates, not confirmed totals for this account size. Audience 1–3 listings is not a hard cap. | Guesty Pro requires a quoteContract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. Plan prices and conditionsGuesty Pro: Quote required Contract quote required; per-listing, revenue share or hybrid billing and minimum fees may vary. Audience 4–199 listings is not a hard eligibility limit. | Messaging entry plan account price · USD 30.00Monthly billing selection · Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Plan prices and conditionsMessaging: USD 30 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Pro: USD 32 Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Optional smart locks add USD 3/connected lock/month; hardware/processor costs separate. Enterprise: Outside this portfolio Total account charge for enabled, linked listings; channel duplicates linked to one property count once. Disabled listings are unbilled; changes may prorate. Tax treatment unconfirmed. Enterprise advertised 134+ listings; this small-count scenario is outside its documented audience. |
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| Review sources | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | TrustpilotTrustScore 4.6 / 5 · 2,049 reviews G2Rating 4.6 / 5 · 136 reviews | CapterraRating 4.8 / 5 · 182 reviews TrustpilotTrustScore 4.4 / 5 · 35 reviews GetAppRating 4.8 / 5 · 182 reviews Software AdviceRating 4.8 / 5 · 182 reviews |
| 01 / Plans & requirements | |||
| Plan options Named subscription tiers offered for this PMS; do not treat optional modules as tiers. | Available Guesty Lite Plan: Lite | Available Guesty Pro Plan: Pro | Available Messaging, Pro; Enterprise quote Plan: Messaging / Pro / Enterprise |
| Property limits Documented listing or property limits for named tiers; audience ranges do not establish hard limits. | Hard property limit not confirmed Marketed for 1–3 listings; overview also says 5 or fewer. These audience ranges do not establish an enforced account cap. | Hard property limit not confirmed Marketed for 4–199 listings; this audience range does not establish an enforced account cap. | With conditions Public table to 134 listings; Enterprise quote boundary conflicts Public table prices 1-134; Enterprise boundary conflicts: 134+ versus more than 134. No enforced account cap established. Plan: Messaging / Pro / EnterpriseEnterprise card says 134+; FAQ says more than 134, while table prices 134No enforced maximum account size established |
| Billing basis How subscription charges are calculated and billed; distinguish listings, accounts and booking revenue. | With conditions Per-listing monthly or annual subscription; Optimizer adds reservation percentage Plan: LiteDisplayed rates are starting prices; exact account quote not established | With conditions Fixed per-listing fee or contractual booking-revenue percentage Plan: ProExact charges and billing structure depend on negotiated contractDeactivate listing before prior month-end to avoid next billing month | With conditions Enabled listings; linked channel listings billed as one property Plan: Messaging / ProAnnual prices are monthly equivalents, paid yearlyDisabled listings are not billed; enabled-listing changes can prorate |
| Booking fees Percentage or fixed booking-related vendor fees and the transactions to which they apply. | With conditions Lite Optimizer: 1% per reservation in addition to subscription Plan: LiteSpecific to Lite Optimizer; not evidence of a 1% fee on all Lite options | With conditions Percentage-based contracts calculate commission on Gross Booking Value Plan: ProPercentage is contract-specific; fixed-fee contracts are a separate optionCancellation on/after check-in incurs full contractual commission | With conditions No additional vendor direct-booking fee Plan: ProDirect-booking scope only; subscription and processor charges remain |
| Paid modules Features or services requiring a separate payment beyond the selected subscription. | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons Plan: LiteFeature-specific add-on prices and transaction charges require separate confirmation | With conditions PriceOptimizer, LocksManager and Damage Protection add-ons; Advanced Analytics and GuestVerify also paid Plan: ProFeature-specific add-on prices and transaction charges require separate confirmation | With conditions Optional smart-lock automation USD 3/connected lock/month Plan: Pro + smart locksLock hardware and compatible vendor connection required |
| Trial Documented trial duration and conditions; a demo is not a free trial. | Available 14-day free trial; no credit card or commitment Plan: Lite | Not supported No free trial; one-on-one demo offered Plan: Pro | Available Fourteen-day trial without a card Plan: Messaging / Pro |
| Setup fees Documented one-time implementation or onboarding charges; absent pricing is not zero. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions One-time platform and accounting onboarding charges may apply Plan: ProAmount and applicability require contract confirmationAccounting is a separate paid module | Available Personalized onboarding and migration are free Plan: Messaging / Pro |
| 02 / Channels & synchronization | |||
| Airbnb connection Documented connection method and account/listing restrictions for Airbnb. | With conditions Direct Airbnb API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Airbnb API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | With conditions Direct Airbnb connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| Vrbo connection Documented connection method and account/listing restrictions for Vrbo. | With conditions Direct Vrbo API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Vrbo API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | With conditions Direct Vrbo connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| Booking.com connection Documented connection method and account/listing restrictions for Booking.com. | With conditions Direct Booking.com API connection Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Direct Booking.com API connection Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | With conditions Direct Booking.com connection Plan: Messaging / ProCalendar/rate management requires Pro; Messaging handles communication |
| iCal import Importing external calendar feeds; document data imported and update constraints. | With conditions External iCal feeds appear as flexible calendar blocks Plan: LiteUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions External iCal feeds appear as flexible calendar blocks Plan: ProUp to ten import feeds per listingImported blocks are excluded from Advanced Analytics and do not trigger Smart Calendar RulesNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Import calendar reservations using iCal feeds Plan: ProiCal supplies reservations rather than complete channel messages/payment data |
| iCal export Exporting calendar feeds for other tools; distinguish feed export from full reservation export. | With conditions Calendar-feed export of current/future bookings and blocks Plan: LiteNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Calendar-feed export of current/future bookings and blocks Plan: ProNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Export calendar feeds using iCal Plan: Plan not confirmedFeed-based calendar data; equivalent channel API coverage not implied |
| Rate sync Sending rates to connected booking channels; identify supported channels and restrictions. | With conditions Rate synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Rate synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | With conditions Calendar prices sync across connected channels Plan: ProAutomatic prices sync every 6 hours; manual Sync Prices can take up to 5 minutesRules operate on channel-configured currency |
| Availability sync Sending available and blocked dates to booking channels; state method and limits. | With conditions Availability synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Availability synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | Available Direct reservations synchronize connected-channel availability Plan: Pro |
| Reservation sync Importing or synchronizing channel reservations and changes; identify supported channels. | With conditions Reservation synchronization across supported channels Plan: LiteLite supports Airbnb, Vrbo and Booking.com | With conditions Reservation synchronization across supported channels Plan: ProOnly supported connected channels; the source does not establish identical field coverage across all channels | With conditions Connected channels import reservations into one calendar Plan: ProChannel connection/import required |
| Channel message sync Receiving and sending guest messages through channel connections; specify channel scope. | With conditions Airbnb, Vrbo and Booking.com message threads Plan: LiteAdditional email/SMS/WhatsApp routes require their own account and fee conditions | With conditions Airbnb, Vrbo and Booking.com message threads Plan: ProAdditional email/SMS/WhatsApp routes require their own account and fee conditions | Available Airbnb, Vrbo, Booking.com and Houfy messaging Plan: Messaging / Pro |
| Sync limitations Documented update delays, unsupported fields or connection restrictions; no reliability inference. | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: LiteUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions iCal updates typically within one hour; avoid duplicate connection methods Plan: ProUse either iCal or direct integration for the same calendar, not bothImported iCal entries are availability blocks, not editable guest reservation recordsNamed iCal Integration inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Airbnb setup mode leaves pricing/availability sync off Plan: Messaging / ProAirbnb only; disconnect prior PMS and reconnect without setup mode before enabling sync |
| 03 / Reservations & calendars | |||
| Multi calendar A calendar view showing multiple listings and bookings together. | Available Multiple-listing calendar Plan: Lite | Available Multiple-listing calendar Plan: Pro | Available View multi-channel reservations together Plan: Pro |
| Manual reservations Creating reservations manually, rather than only importing channel bookings. | Available Manual reservations Plan: Lite | Available Manual reservations Plan: Pro | Available Create a reservation by selecting calendar dates Plan: Pro |
| Booking changes Editing documented reservation fields and whether edits affect connected channels. | With conditions Edit reservation times, stay status and guest counts Plan: LiteConnected-channel propagation and exact date-change restrictions not established by this source | With conditions Mobile app edits guest counts, listing and check-in/out times Plan: ProExact edit-subfunction entitlement inferred from included Mobile AppConnected-channel propagation restrictions remain unconfirmed | With conditions Edit reservation check-in/check-out times on web or mobile Plan: ProLock-code windows and time-based message tags follow edited timesOther reservation edits are not established by this UI guide |
| Booking cancellation Cancelling reservations and documented channel/refund constraints. | With conditions Reservation quick actions include cancellation Plan: LiteChannel cancellation flow and refund effect not established by this source | With conditions Mobile app reservation status action can cancel a reservation Plan: ProExact channel cancellation/refund flow not established by this guide | With conditions Cancel Airbnb, manual and direct reservations from calendar Plan: ProOther channels must be canceled on their booking platformAirbnb reason/eligibility/penalty and blocked-date decisions apply; no refund action impliedCannot cancel after checkout |
| Calendar blocking Blocking dates without creating a paid guest reservation. | With conditions Manually block calendar dates for maintenance or preparation Plan: LiteNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Manually block calendar dates for maintenance or preparation Plan: ProNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Block individual days or date ranges in Host Tools Plan: ProHost Tools ignores channel-only blocks and can reopen those dates; block in Host Tools when availability sync is enabled |
| Booking import Migrating or importing existing bookings; specify source or import format. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Upload reservation templates as CSV or XLSX Plan: Plan not confirmedAvoid duplicating reservations already imported by channel connections | With conditions Free migration imports past reservations from CSV Plan: Messaging / ProMigration call/service route; generic self-service import not established |
| Guest records Storing and viewing guest/contact history; do not infer a full CRM. | Available Guest profiles with contact information and preferences Plan: Lite | Available Guest profiles with contact information and preferences Plan: Pro | With conditions Reservation contact name/email/phone fields Plan: ProReservation-bound contact information; standalone CRM profile not established |
| Booking export Exporting reservation records and documented output formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Reservation-report CSV export Plan: Pro | With conditions Reservation CSV with selectable columns Plan: Plan not confirmedOne year per export; cancellations included by default |
| 04 / Rates & booking rules | |||
| Seasonal rates Defining rates for date ranges or seasons within the PMS. | With conditions PriceOptimizer seasonal/date-range and holiday adjustments Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onOverlapping manual seasonal rules can compound | With conditions Rate Strategies adjust rates by seasons or holidays Plan: ProExisting manual/third-party adjustments are skipped unless overriddenExact seasonal-rule entitlement inferred from named Rate Strategies inclusion | Available Calendar rules adjust prices for seasons/date ranges Plan: Pro |
| Minimum stays Setting minimum-night rules and any date/channel constraints. | With conditions Default minimum-night settings synchronized to channels Plan: LiteCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Default minimum-night settings synchronized to channels Plan: ProCalendar adjustments and pricing/availability tools can override defaultsExpedia minimum nights require calendar adjustment rather than property defaultsNamed Multi-Calendar inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Calendar rules set minimum-night requirements Plan: ProSet Minimum Nights overwrites existing minimum-night calendar rules on Airbnb and Vrbo |
| Gap night rules Adjusting rules specifically for orphan or gap nights between reservations. | With conditions PriceOptimizer adjusts minimum nights to make gaps bookable Plan: Lite + PriceOptimizerPaid PriceOptimizer add-on; opt in listing and apply recommendationGap recommendations inspect next 90 days | With conditions Revenue management includes dynamic gap-fill rules Plan: ProExact gap-rule entitlement inferred from named Rate Strategies and function description | Available Orphan-period rules adjust rates between bookings Plan: Pro |
| Length of stay discounts Applying discounts based on stay duration. | With conditions Weekly and monthly discounts for Airbnb/direct/manual stays Plan: LiteNo Guesty discount sync to Booking.com or VrboAirbnb promotions override and do not stackMonthly percentage must be at least weekly; direct/manual monthly threshold is 28 nights | With conditions Weekly/monthly discounts on Airbnb, Vrbo, direct and manual reservations Plan: Plan not confirmedExact named-tier scope not stated in this pricing-function article | With conditions Weekly 7+ and monthly 28+ nightly-rate discounts Plan: ProAirbnb, Vrbo, Booking.com, Houfy and direct channelsPercentage 0–99 before fees/taxes; monthly discount takes priority rather than stacking |
| Last minute discounts Applying discounts based on time remaining before arrival. | With conditions PriceOptimizer percentage discounts by proximity to check-in Plan: Lite + PriceOptimizerPaid PriceOptimizer add-onImpact applies after base price and other dynamic factors | With conditions Revenue-management rules can adjust rates by proximity to check-in Plan: ProThis establishes lead-time pricing adjustments; exact discount stacking/channel rules not established | Available Floating-window rules reduce prices nearer arrival Plan: Pro |
| Dynamic pricing Built-in dynamic rate calculation versus external pricing integration; distinguish both. | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Lite + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | With conditions Built-in Guesty PriceOptimizer dynamic nightly rates Plan: Pro + Guesty PriceOptimizer™ (AI pricing tool) add-onPaid PriceOptimizer add-on; package-specific fee terms apply | Not supported Built-in pricing follows host rules, not market demand Plan: ProMarket-driven dynamic pricing requires external integration |
| Pricing integrations Named dynamic-pricing integrations and their documented requirements. | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Lite / partner PriceLabsPriceLabs account and integration token requiredPriceLabs cannot push weekly/monthly discounts or extra guest fees to Lite | With conditions PriceLabs marketplace integration for rates and stay restrictions Plan: Pro documentation; partner PriceLabsPriceLabs account and integration token requiredPriceLabs pushes up to 540 days; overlapping Rate Strategies can override restrictions | With conditions PriceLabs rates and minimum-night integration Plan: Pro + PriceLabsPaid partner account and Host Tools API access token requiredCalendar rules/per-date overrides apply on top; dates without partner minimum use 1 night |
| 05 / Guest messaging & AI | |||
| Unified inbox Guest message threads combined across supported channels in a shared view. | Available Unified guest inbox Plan: Lite | Available Unified guest inbox Plan: Pro | Available Guest and cleaner messages share reservation threads Plan: Messaging / Pro |
| Scheduled messages Messages scheduled relative to documented reservation times or dates. | With conditions Schedule messages around reservation confirmation, check-in/out or ETA/ETD Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Reservation-relative check-in/check-out message schedules Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available Message rules send around guest/cleaning events Plan: Messaging / Pro |
| Event triggers Messages triggered by reservation events, with named supported events. | With conditions Reservation confirmation and arrival/departure timing trigger messages Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Messages triggered at reservation confirmation Plan: ProNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | Available New/changed/canceled bookings trigger cleaner messages Plan: Messaging / Pro |
| Conditional messages Rules that send or skip a message based on documented booking conditions. | With conditions Reservation and individual-message conditions control delivery Plan: LiteChannels, email or SMS delivery; valid contact required for email/SMSCleaner messages and non-guest replies are absent from InboxExisting reservations receive only future triggers when activating a new automation | With conditions Reservation filters and per-message conditions control sending Plan: ProAll configured message conditions must be met at send timeNamed Automated Messages inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Offer extra nights only when adjacent dates are vacant Plan: Messaging / ProCondition available on check-in/check-out message events only |
| Message templates Reusable templates and supported guest/reservation placeholders. | Available Saved replies Plan: Lite | Available Saved replies Plan: Pro | Available Activate/edit suggested templates or write new rules Plan: Messaging / Pro |
| AI suggested replies AI generates draft replies for a human to review or send. | With conditions ReplyAI generates editable guest-message drafts Plan: LiteReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions ReplyAI generates editable guest-message drafts Plan: ProReplyAI activation and relevant user permissions requiredCurrent pricing labels ReplyAI Freemium; exact paid usage limits not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions AI drafts for human review/editing Plan: ProListing knowledge and previous conversations provide context |
| AI automatic replies AI can send guest replies without individual human approval; specify limits. | With conditions AutoReply sends guest replies above a configured confidence threshold Plan: LiteActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact usage charges or limits not stated by this Lite-specific article | With conditions AutoReply sends guest replies above configured confidence threshold Plan: Plan not confirmedActivate/configure agent; only selected message categoriesBelow-threshold replies require human approvalExact paid entitlement/usage limits not stated by general Pro documentation | With conditions Optional AI automatic replies with confidence controls Plan: ProDefault minimum confidence 80%; positive-sentiment controlLow-confidence or unverified hard specifics are held for human review |
| Approval before AI sends Documented human-review controls before an AI-generated reply is sent. | With conditions Review or edit ReplyAI suggestion, then click Send Plan: LiteThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Review or edit ReplyAI suggestion, then click Send Plan: ProThis is the suggested-reply route; separate autonomous AutoReply entitlement not establishedNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Suggestions-only mode permits review before sending Plan: ProAuto-send is a separate mode; approval is not mandatory for every mode |
| Translations Documented message translation functions; multilingual templates are not automatic translation. | With conditions Translate the most recent guest message into the display language Plan: LiteCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Translate the most recent guest message into the display language Plan: ProCurrent/future guest messages only; option may be unavailable after a user reply or for very short messagesNamed ReplyAI™ inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions One-tap translation of incoming guest messages Plan: Messaging / ProOutgoing automated translation not established |
| SMS messages Guest communication by SMS; specify country, number and fee conditions. | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | With conditions Send and receive guest SMS via Guesty Inbox Plan: Plan not confirmedSaved valid guest phone required; US/Canada guests see a US sender306 GSM-7 characters or 134 Unicode characters; only first part sent if over limitLogs available for 14 days; exact SMS fee and named-tier eligibility not established | With conditions Automated SMS to cleaners or managers Plan: Messaging / ProGuest SMS not established by this cleaner-notification guideExact SMS usage charge not stated |
| Email messages Guest communication by email and documented sender or channel restrictions. | With conditions Inbox email to the guest’s primary private or proxy address Plan: LiteA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Inbox email to the guest’s primary private or proxy address Plan: ProA proxy address routes delivery to the booking channel; private address routes to guest emailNamed Unified Inbox inclusion is explicit; exact documented subfunction entitlement is inferred | With conditions Manual-reservation guest email and replies in Inbox Plan: Messaging / ProGuest email and manually entered reservation required |
| 06 / Direct bookings & payments | |||
| Website builder Vendor-provided tools to create and host a direct-booking website. | With conditions Hosted booking websites with request-to-book or instant booking Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | Available Direct-booking website builder Plan: Pro | Available Branded sites for one, grouped or all listings Plan: Pro |
| Booking widget Embedding a booking engine in an independently hosted website. | With conditions Embed Booking Website on an external website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmationExternal site must support embedding | With conditions Booking Engine widget embedded in an external website Plan: ProExternal site must support JavaScript/custom-code injectionNamed Booking Engine inclusion is explicit; embed-subfunction entitlement is inferred | With conditions Checkout-only page linked from host website Plan: ProSingle listing only; not listing groupsSource establishes linked checkout rather than an embedded inline form |
| Custom domain Using a host-owned domain for a vendor-provided direct-booking website. | With conditions Connect a custom domain to the Booking Website Plan: LiteRequires paid Lite subscription/payment details; website locked during trialConnect Airbnb and import listings before setupInstant booking requires connected payment processor and collection; requests require manual confirmation | With conditions Connect a host-owned domain to the hosted Booking Engine Plan: ProRequires domain ownership and configurationExact domain entitlement inferred from included Booking Engine plus its function guideGuesty Websites Basic custom-domain connection costs USD 15/month; Advanced website is a separate paid route | With conditions Use an owned domain on direct-booking site Plan: ProHost domain ownership/configuration required |
| Payment processors Named payment services and documented geographical or plan requirements. | Available Stripe Plan: Lite | Available Stripe, Merchant Warrior, Hyp Plan: Pro | With conditions Stripe direct-booking payments; manual collection alternative Plan: ProStripe account and transaction fees separateWithout Stripe, requests need manual approval and off-platform payment |
| Payment schedules Scheduling booking payments or installments; identify relevant booking types. | With conditions Fixed 100% collection at reservation confirmation Plan: LiteCannot be disabled or customizedRequires supported Stripe/card collection; excludes Airbnb, Payments by Booking.com and virtual credit cards | With conditions Confirmed reservations trigger scheduled payment automations Plan: Plan not confirmedValid payment method and supported processor requiredExcludes Airbnb guest payments and Payments by Booking.comExact customization entitlement not stated in this general FAQ | With conditions Stripe collects full payment at booking Plan: ProSplit/deposit timing uses manual collection outside Host ToolsOne payment configuration per direct-booking site |
| Security deposits Taking or holding refundable deposits; distinguish damage insurance/protection. | With conditions Manually add, charge or release a card deposit hold Plan: LiteValid guest card required; channel-collect bookings need card details requested separatelyManual action required; hold lasts seven days, or five days for Visa | With conditions Hold a deposit and charge held funds through reservation Payments Plan: Plan not confirmedHost collects deposit via attached payment method; booking channel does not collect itExact named-tier entitlement and hold duration not stated | Not confirmed Plan: Plan not confirmed |
| Refunds Issuing refunds through documented payment flows; no fee-refund assumption. | With conditions Reservation payment screen provides guest refunds Plan: LiteThis source confirms the refund action; exact processor/channel restrictions require separate confirmation | With conditions Manually refund processed payments to original payment method Plan: Plan not confirmedCancellation does not automatically issue refundsAirbnb refunds use Airbnb Resolution Center; Booking.com VCC refunds use channel ExtranetRefund each payment separately; recorded refunds do not transfer money | Not confirmed Plan: Plan not confirmed |
| Rental agreements Creating, delivering or signing guest agreements; specify electronic signature support. | With conditions Guest agreements with electronic signatures Plan: LiteGuest App setup required | With conditions Guest agreements with electronic signatures Plan: ProGuest App setup required | With conditions Require electronic signature of uploaded PDF before direct booking Plan: ProContract PDF required; settings per direct-booking siteNo legal enforceability guarantee |
| Guest verification Documented guest identity or booking verification; no legal-compliance guarantee. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions GuestVerify identity-document checks and risk screening Plan: Pro + GuestVerifyPaid GuestVerify add-on; no legal-compliance guarantee | With conditions Require government photo-ID verification before direct booking Plan: ProPer-site setting applies to all bookings; manual entry can bypassVendor-documented verification route, not independent effectiveness proof |
| Direct booking fees Vendor fees specific to direct bookings; distinguish processor fees and paid protection. | With conditions Guesty gateway fee applies in addition to processor fees Plan: LiteFee amount not statedStripe collects Guesty application fee; charged per transaction and first failed attemptLite Optimizer reservation-percentage charge is a separate subscription-option condition | With conditions Advanced Website: USD 49/month plus 0.5% of direct gross booking volume Plan: Pro + Advanced WebsitePer website; billed after publishingThis paid website route does not establish fees for every direct-booking routePayment processing/gateway charges are separate | With conditions No additional Host Tools direct-booking fee Plan: ProSubscription and Stripe processing costs remain |
| 07 / Cleaning & operations | |||
| Automatic tasks Creating operational tasks automatically from bookings or reservation events. | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Recurring tasks triggered by check-in, check-out or reservation confirmation Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Imported bookings automatically generate Turno cleaning projects Plan: Host Tools tier not confirmedPartner Turno account/integration; fees may applyOne account per platform; each new property must be linked manuallyProject arrival/departure times configured in Turno rather than imported |
| Cleaner access Giving cleaners task or calendar access without exposing unnecessary management functions. | With conditions Cleaner users see assigned tasks and relevant booking/property details Plan: LiteNo billing/settings access; Cleaner permissions are fixedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | With conditions Cleaning and maintenance staff can access only task management Plan: ProTask Management inclusion is explicit; exact roles and subfunction scope are inferred from the feature description | With conditions Invited Cleaner role sees basic reservation details Plan: ProNo pricing, availability or Inbox access; listing-group access configured |
| Task checklists Reusable task lists that can be marked complete. | With conditions Task checklists with completion timestamps Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Task checklists with completion timestamps Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Not confirmed Plan: Plan not confirmed |
| Photo requirements Requesting or requiring photos as task-completion evidence. | With conditions Task instructions request before/after photos through mobile comments Plan: LitePhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | With conditions Task instructions request before/after photos through mobile comments Plan: ProPhoto-comment evidence; mandatory upload enforcement not establishedExact subfunction entitlement inferred from included Tasks/Mobile App; creation is role-restricted | Not confirmed Plan: Plan not confirmed |
| Task notifications Sending documented task assignment, change or completion notifications. | With conditions Automatic notifications for assigned manual tasks Plan: LiteTask Management inclusion is explicit; notification delivery methods are not established by this source | With conditions Automatic notifications for assigned manual tasks Plan: ProTask Management inclusion is explicit; notification delivery methods are not established by this source | With conditions Cleaner booking/change/cancellation reminders by email or SMS Plan: Messaging / ProMessage notifications rather than task-completion tracking |
| Maintenance tasks Recording or assigning maintenance work; distinguish generic reminders. | With conditions Recurring preventive-maintenance and inspection tasks Plan: LiteTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | With conditions Recurring preventive-maintenance and inspection tasks Plan: ProTask Management inclusion is explicit; subfunction inclusion is inferred from the named feature description | Not confirmed Plan: Plan not confirmed |
| Cleaning integrations Named external cleaning/turnover connections and documented dependencies. | With conditions Turno integration imports reservations for cleaner scheduling Plan: Lite + TurnoTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno marketplace integration for automated cleaner scheduling Plan: Plan not confirmedTurno account/integration token and property mapping required; partner fees may apply | With conditions Turno integration connects listings for cleaning scheduling Plan: Plan not confirmedTurno account/integration token required; partner fees may apply |
| 08 / Check-in & smart access | |||
| Checkin instructions Delivering guest check-in information at documented reservation stages. | Available Arrival instructions through the web guest app Plan: Lite | Available Arrival instructions through the web guest app Plan: Pro | With conditions Automated message templates can carry arrival details Plan: Messaging / ProHost-configured message content |
| Guest portal A guest-facing reservation page or portal; specify actions available. | With conditions Guest App with reservation information and pre-arrival forms Plan: LiteUp to 50 configured Guest AppsPayment information, additional information and guidebooks are Pro-onlyForms collect information; identity verification and payment processing are separate | Available Web guest app with check-in forms, arrival information and agreements Plan: Pro | Not confirmed Plan: Plan not confirmed |
| Lock integrations Named smart-lock platforms supported via native or third-party connections. | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Lite + LocksManagerPaid LocksManager add-on and supported connected hardware required | With conditions LocksManager supports Schlage, Nuki and TTLock among documented brands Plan: Pro + LocksManagerPaid LocksManager add-on and supported connected hardware required | With conditions Seam connects Yale, August, Schlage and other compatible locks Plan: Pro + smart locksUSD 3/month per connected lock; exact model compatibility must be checked |
| Automatic lock codes Creating reservation-specific lock codes automatically, with hardware/service conditions. | With conditions Automatic reservation-specific smart-lock codes Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Automatic reservation-specific smart-lock codes Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Generate a code for each new guest Plan: Pro + smart locksConnected compatible lock linked to listing; USD 3/lock/month |
| Code scheduling Setting code validity to documented check-in/check-out times. | With conditions Codes deactivate at designated guest check-out time Plan: Lite + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Codes deactivate at designated guest check-out time Plan: Pro + Guesty LocksManager™ add-onPaid LocksManager add-on and compatible connected locks required | With conditions Configure activation/deactivation buffers around stay Plan: Pro + smart locksConnected lock required; hardware capabilities vary |
| Code delivery Sending reservation access codes to guests through documented channels. | With conditions Deliver LocksManager access codes through message automations Plan: Lite + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | With conditions Deliver LocksManager access codes through message automations Plan: Pro + LocksManagerPaid LocksManager add-on; codes must already be availableMessage scheduling should allow code generation after reservation confirmationExact delivery-subfunction entitlement inferred from included messaging plus paid LocksManager | With conditions Send message code tag; supported Airbnb Seamless Entry Plan: Pro + smart locksAirbnb native delivery needs direct connection and supported 4-digit PIN; co-host excludedAirbnb connections before June 9, 2026 require reconnection for scope |
| Access extra costs Additional software or integration charges for smart access; hardware cost separate. | With conditions LocksManager is a paid add-on; exact price not established Plan: Lite + LocksManagerSmart-lock hardware costs are separate | With conditions LocksManager is a paid add-on; exact price not established Plan: Pro + LocksManagerSmart-lock hardware costs are separate | With conditions USD 3 per connected lock per month Plan: Pro + smart locksHardware purchase costs separate |
| 09 / Reports & accounting | |||
| Booking reports Reports about reservation activity; specify documented measures. | With conditions Reservation report filters confirmed status, date range and listing Plan: LiteNarrow confirmed-reservation report route documented by Lite Analytics guide | Available Custom reservation reports with filters and selectable columns Plan: Pro | With conditions Dashboard booking counts, channel split and reservation status Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Occupancy reports Occupancy reporting and documented date/property filters. | With conditions Analytics occupancy with date-range and property views Plan: LiteDesktop dashboard; unavailable in Lite mobile app | With conditions Analytics occupancy based on calendar dates Plan: ProExact occupancy entitlement inferred from included Analytics and current function guide | With conditions Dashboard occupancy charts and KPI cards Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Revenue reports Revenue reporting and supported measures; do not equate to financial accounting. | With conditions Analytics payout revenue, commission and revenue per available listing Plan: LiteRevenue includes canceled reservationsDesktop dashboard; dashboard currency derives from Airbnb account | Available Reservation reports show payout, commission, total paid and taxes Plan: Pro | With conditions Dashboard revenue, ADR and listing/channel revenue views Plan: Plan not confirmedListing/date filters and role-based listing access; financial visibility follows permissions |
| Owner statements Statements for property owners, including documented income/expense scope. | Not supported Not included on Lite Plan: Lite | Available Customizable owner statements Plan: Pro | Not confirmed Plan: Plan not confirmed |
| Expense tracking Recording property or reservation expenses inside the product. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Task work orders can attach expenses Plan: ProTask-expense scope only; not a full accounting ledgerExact subfunction inclusion inferred from named Task Management | Not confirmed Plan: Plan not confirmed |
| Accounting integrations Named external accounting connections and documented scope. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Trust Accounting integrates with QuickBooks and Seamless Chex Plan: Pro + Trust AccountingPaid Trust Accounting add-on; third-party accounts/fees may apply | Not confirmed Plan: Plan not confirmed |
| Report exports Exporting reporting outputs in documented formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | Available Export reservation reports as CSV Plan: Pro | With conditions Export reservation-report data as CSV Plan: Plan not confirmedOne year per export; columns/date/listing/status filtersDashboard chart/PDF export not established |
| 10 / Team & owner access | |||
| Team users Additional staff accounts and any documented seats or plan limits. | With conditions Invite Admin and Cleaner users Plan: LiteCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-onlyExact user-count limit not stated | With conditions Unlimited invited team users Plan: ProAdmin/manage-users permission requiredPro multiple-user eligibility explicitly stated by Lite/Pro boundary article | Available Invite Assistant, Virtual Assistant, Owner and Cleaner users Plan: Pro |
| User permissions Configurable permissions or predefined access roles. | With conditions Two fixed roles: full-access Admin and task-focused Cleaner Plan: LiteCleaner permissions cannot be customizedCurrent role-specific guide supports Lite users; general Lite overview still lists multiple users as Pro-only | With conditions Named roles and configurable user permissions Plan: ProAdmin/manage-users permission required | With conditions Roles define view/edit/no-access areas Plan: ProRole permissions vary; no broad arbitrary per-field customization asserted |
| Property scoped access Restricting a user's access to selected properties. | Not confirmed Plan: Lite: selected-property access not confirmed | With conditions Assign selected listings, all listings or rule-matched listings Plan: ProReturning-guest conversation history may reveal messages from other properties because threads group by guest | Available Limit users to listing groups, including one-listing groups Plan: Pro |
| Owner portal Owner-facing access to documented property, booking or financial information. | Not supported Not included on Lite Plan: Lite | Available Owner portal Plan: Pro | With conditions Invited Owner role views reservation finances and blocks personal dates Plan: ProRole-based account access, not a separate owner-branded portalOwner cannot Inbox or add manual reservations |
| Mobile app Documented native mobile app availability; responsive website separate. | Available Native mobile app for reservations, messages and tasks Plan: Lite | Available Native mobile app for reservations, messages and tasks Plan: Pro | Available Native iOS/Android app with notifications Plan: Messaging / Pro |
| 11 / Integrations & data access | |||
| Public API A documented API for external developers; channel API connections alone do not establish this. | Not supported Not included on Lite Plan: Lite | Available Developer Open API Plan: Pro | With conditions Public developer API with OAuth or legacy authorization Plan: API tier not confirmedAccount authentication required; approved partner API key is separate |
| API access conditions Who may use the developer API and subscription, approval or access restrictions. | Not supported Developer Open API not included on Lite; marketplace partner access is separate Plan: Lite | With conditions API-enabled Pro account; Admin permissions to create credentials Plan: ProValid OAuth2 bearer authorization for operational requestsOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | With conditions Account token or OAuth; partner keys require approval Plan: API tier not confirmedNo credentials or operational access created |
| Webhooks Documented outbound event notifications for external integrations. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Guest/owner message-received and message-sent notifications Plan: Pro Open APIAPI-enabled account and webhook configuration required | With conditions Message-rule events send reservation data as HTTP POST Plan: Plan not confirmedConfigure external recipient URL; events include new/modified reservations and relative check-in/out triggers |
| Zapier Officially documented Zapier integration, with triggers/actions or plan conditions. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Reservation creation/confirmation/update triggers in Zapier Plan: Plan not confirmedVendor marketplace article labels beta; partner account and credential connection requiredExact subscription eligibility not stated | With conditions Send reservation data to Zapier through configurable webhooks Plan: Plan not confirmedWebhook recipient URL and external Zapier workflow required; partner charges may applyNot an asserted native prebuilt Zapier connector |
| Data export Documented portability of product data beyond calendar feeds; identify datasets and formats. | With conditions Reservation-report CSV delivered by email Plan: LiteLimited filters; reservation dataset onlyLarge exports may require additional filtering | With conditions Reservation-report CSV portability Plan: ProReservation dataset only; does not establish complete-account export | With conditions Reservation CSV via Settings Data Export Plan: Plan not confirmedOne year per export; selectable columns/date/listing/status filters |
| 12 / Setup & support | |||
| Onboarding Documented onboarding assistance and whether optional or separately paid. | Available One-to-one guided onboarding Plan: Lite | Available One-to-one guided onboarding Plan: Pro | Available Free personalized onboarding Plan: Messaging / Pro |
| Data migration Documented assistance or tools for importing data from another system. | Not confirmed Plan: Exact capability/tier not confirmed | With conditions Reservation-file import; file can also be sent to Guesty Plan: Plan not confirmedSource demonstrates reservation migration, not complete-account migrationExact named entitlement/service fee not stated | With conditions Free guided channel/calendar and historical CSV migration Plan: Messaging / ProMigration service call; message-rule and lock setup included |
| Help center Public documentation or help resources; availability is not support-quality proof. | Available Public help center Plan: Lite | Available Public help center Plan: Pro | Available Public searchable help center Plan: Public documentation |
| Email support Documented support by email and any tier restrictions; no response-time inference. | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | With conditions 24/7 email support via dashboard, mobile app or contact form Plan: Plan not confirmedExact named-tier scope not stated in this general support article | With conditions Published support email contact Plan: Public contactNo guaranteed response time or per-tier service level established |
| Chat support Documented live or in-app support chat; distinguish AI bot/self-service. | Available 24/7 live chat Plan: Lite | Available 24/7 live chat Plan: Pro | Not confirmed Plan: Plan not confirmed |
| Phone support Documented support by telephone and any tier or geography restrictions. | Not supported Not included on Lite Plan: Lite | Available Phone support Plan: Pro | Not confirmed Plan: Plan not confirmed |
| 13 / API capabilities | |||
| Documented API interface capabilities; live operations have not been tested. Access requirements appear in each row. | |||
| Documented API versions Versions represented by the captured public machine-readable schemas; not a runtime compatibility guarantee. | Not supported Developer Open API not included on Lite Plan: Lite | Available Version 1 Plan: Pro API; resource prerequisites apply | Available OpenAPI 3.0.0; contract version 1.10.0 Plan: API tier entitlement not confirmed |
| API authentication Security schemes declared in the captured schemas; API authorization and plan eligibility remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions OAuth2 bearer token in Authorization header Plan: Pro API; resource prerequisites applyOAuth access-token issuance: maximum 5 per API key / 24 hours; each valid 24 hours | With conditions OAuth2 bearer or legacy authToken header Plan: API tier entitlement not confirmedOAuth recommended for new integrations; partner API key is separate deprecated legacy accessOAuth access tokens expire after 1 hour; refresh tokens after 30 days; refreshing revokes old token and issues new tokens |
| Read property records An explicit API operation retrieves property records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /listings Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions Read all listings including disabled listings Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Read reservation records An explicit API operation retrieves reservation or booking records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRetrieve at most 10 reservation IDs per requestAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions Read reservation or listing reservations overlapping date range Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDateless inquiries match inquiry date; stay dates can be absent |
| Create reservations An explicit API operation creates a reservation or booking; not proof of an equivalent user-interface flow. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /reservations-v3 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | With conditions Create an internal reservation for a listing Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Update reservations An explicit API operation modifies reservation fields; specify field and channel limits. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /reservations-v3/{reservationId}/dates Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsThis operation updates reservation dates; other fields use separate operationsAPI-enabled Guesty account with admin permissionsChanging reservation dates automatically recalculates finances, regardless of applyRecalculation flagReservation-v3 operations are labeled Beta in captured schema | With conditions Update reservation contact, times and notes; internal/direct dates and amounts Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenDate/guest-count/payout changes reject channel reservations; edit on channelDate moves recheck availability; Stripe payments are not recharged/refunded; payout not recalculated |
| Read guest data An explicit guest read operation or documented guest data included in a reservation response; distinguish these forms. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /guests-crud Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions Reservation-embedded guest contact data; standalone directory unconfirmed Plan: API tier entitlement not confirmedReservation retrieval only; guest directory retrieval not established |
| Update guest records An explicit operation updates guest records, rather than merely booking contact fields. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /guests-crud/{guestId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | Not confirmed Plan: Not confirmed |
| Read guest messages An explicit API operation reads guest messages or message-thread details. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /communication/conversations/{conversationId}/posts Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions Read conversation posts attached to a reservation Plan: API tier entitlement not confirmedAuthorized accountAttachment URLs expire after one hour; recent attachments may not yet be copied |
| Send guest messages An explicit API operation adds or sends guest messages; access restrictions remain separate. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions POST /communication/conversations/{conversationId}/send-message Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsOwner conversations cannot use airbnb2; platform-module owner messages are delivered by email | With conditions Send guest text message for a reservation Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenImage/video sending not supported by this operation |
| Read nightly rates An explicit rate read operation or nightly price fields in a calendar response. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions Read date prices, minimum nights and arrival/departure restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Update nightly rates An explicit API operation writes nightly rates; distinguish from rate calculation. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions PUT /rm-rate-plans-ext/ari-calendar/listing/{listingId}/ratePlan/{ratePlanId} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsRate-plan calendar resource; rate-plan and listing identifiers requiredAPI-enabled Guesty account with admin permissions | With conditions Set listing prices and calendar restrictions Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authToken |
| Read availability calendar An explicit API operation retrieves date availability or calendar nights. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /availability-pricing/api/calendar/listings/{id} Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsMulti-unit availability uses allotment>0 rather than calendar status; fall back to status only when allotment is not numeric | With conditions Read blocked dates in listing calendar Plan: API tier entitlement not confirmedAuthorized account; listing/date-range calendar request |
| Read payment records An explicit operation retrieves actual payment records; payment settings and payment-link generation do not establish this. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /payment-transactions/reports Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsGuesty Pay transaction records only; subscribed payment product requiredDate range required unless filtering by reservation confirmation codeAPI-enabled Guesty account with admin permissionsConfirmation-code filter cannot be combined with other report filtersReport date range cannot exceed one month | Not confirmed Plan: Not confirmed |
| Read refund records An explicit API operation retrieves refund records; no ability to issue refunds inferred. | Not supported Developer Open API not included on Lite Plan: Lite | Not confirmed Plan: Pro API; resource prerequisites apply | Not confirmed Plan: Not confirmed |
| Read owner records An explicit API operation retrieves property-owner records. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /owners Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | Not confirmed Plan: Not confirmed |
| Custom data fields Explicit API field-definition/value operations or documented reservation enrichment resources; specify differences. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /reservations-v3/{reservationId}/custom-fields Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsReservation-v3 operations are labeled Beta in captured schema | Not confirmed Plan: Not confirmed |
| Manage webhook subscriptions Explicit API operations list, create or remove webhook subscriptions; outbound webhook documentation alone does not establish management endpoints. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions GET /webhooks Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissions | With conditions Get configured webhook URL Plan: API tier entitlement not confirmedAuthorized Host Tools account: OAuth bearer or legacy authTokenSet/delete URL operations are separately declared; partner/OAuth-client scope |
| Documented throttling response A declared HTTP 429 response or explicit throttle condition in captured machine-readable contracts; numeric limits require separate evidence. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Request caps 15/second, 120/minute, 5000/hour Plan: Pro API; resource prerequisites applyLimits shared across account API tokens; official Marketplace partner integrations excludedOn 429, wait according to Retry-after header | With conditions Declared HTTP 429 Too many requests response Plan: API tier entitlement not confirmedNumeric quota and reset semantics not established |
| Reservation pagination Documented parameters that page reservation collections, including declared defaults or maximums. | Not supported Developer Open API not included on Lite Plan: Lite | With conditions Reservation search: skip/limit, default 25, maximum 100 Plan: Pro API; resource prerequisites applyGuesty Pro API eligibility; valid authorized account credentialsAPI-enabled Guesty account with admin permissionsPagination convention is endpoint-specific; owner/payment operations use different limits | With conditions Listing retrieval: optional limit 1–500 and opaque cursor Plan: API tier entitlement not confirmedListings endpoint only; omitted limit returns every listing; follow nextCursor until null, even when availability-filtered page is shorter than limit |
Ratings reflect retained public source snapshots and can change. Blended ratings use reported source counts as weighting proxies, not unique people or pooled individual reviews. Shared company review subjects are labeled and do not establish plan-specific reviews or feature parity. TrustScore uses Trustpilot’s proprietary algorithm. Known shared review pools are counted once; other overlap may remain. At the dataset snapshot date, observations older than 90 days are excluded.
Structured comparison reviewed on . Pricing scenarios reviewed on . Source dates and limitations vary; confirm vendor terms before subscribing.
Sources and methodology
Public source snapshots support the selected products. Documented API interfaces have not been tested live.
- Guesty pricing Open API entitlement
- Guesty CRM function documentation
- Guesty Guest App function documentation
- Guesty Mobile App function documentation
- Guesty Task Management function page
- Guesty Channel Manager function documentation
- Guesty Unified Inbox function documentation
- Guesty Guesty PriceOptimizer™ (AI pricing tool) function documentation
- Guesty Guesty LocksManager™ function page
- Guesty current faq documentation
- Guesty current ical documentation
- Guesty current reply documentation
- Guesty current email documentation
- Guesty current blocking documentation
- Guesty current minstays documentation
- Guesty current lite-price documentation
- Guesty current messages documentation
- Guesty current conditions documentation
- Guesty email-support current documentation
- Guesty lite-payments current documentation
- Guesty lite-deposit current documentation
- Guesty lite-reservation current documentation
- Guesty lite-fees current documentation
- Guesty lite-auto-reply current documentation
- Guesty embed current documentation
- Guesty users current documentation
- Guesty lite-boundaries current documentation
- Guesty import current documentation
- Guesty pro-payments current documentation
- Guesty refund current documentation
- Guesty pricing current documentation
- Guesty Rate Strategies function page
- Guesty GuestVerify™ (Guest screening) function page
- Guesty pro-report-tutorial current documentation
- Guesty Trust Accounting™ function page
- Guesty zapier current documentation
- Guesty partner-pricing current documentation
- Guesty sms current documentation
- Guesty code-delivery current documentation
- Guesty lite-turno current documentation
- Guesty lite-analytics current documentation
- Guesty pro-turno current documentation
- Guesty pro-autoreply current documentation
- Guesty pro-deposit current documentation
- Guesty analytics-comparison current documentation
- Guesty mobile-edit current documentation
- Guesty Open API public schema
- Guesty API OAuth token issuance limits
- Guesty communication webhook events
- Managing multiple users
- Custom reports Exported CSV file was not received
- Setting up weekly or monthly discounts
- Customizing your pricing strategy in Guesty PriceOptimizer
- Creating a Guesty Booking Website
- Managing Guest App check in forms
- Managing automated messages
- pro billing Guesty documentation
- pro onboarding Guesty documentation
- pro web fees Guesty documentation
- lite gaps Guesty documentation
- lite lastminute Guesty documentation
- photos Guesty documentation
- Guesty API rate limits
- Host Tools public OpenAPI1.10.0
- Host Tools Pricing: Plans from $28 per month
- Getting started with Direct Booking | Host Tools Help Center
- Do you support smart locks? | Host Tools Help Center
- Host Tools features
- What is a calendar rule? | Host Tools Help Center
- Getting Started | Host Tools Help Center
- How do I send messages to my cleaners via email or SMS? | Host Tools Help Center
- How do I add a reservation to my calendar? | Host Tools Help Center
- Export data from Host Tools
- How do I set the min night requirement using a pricing rule? | Host Tools Help Center
- What is an orphan period pricing rule? | Host Tools Help Center
- What is a floating window pricing rule? | Host Tools Help Center
- How do I integrate with PriceLabs? | Host Tools Help Center
- How do I add a message rule? | Host Tools Help Center
- What is a template message rule? | Host Tools Help Center
- How do I set up checkout-only mode for my direct booking site? | Host Tools Help Center
- How do I receive payments from my direct booking site? | Host Tools Help Center
- How do I require contract signing for direct bookings? | Host Tools Help Center
- How do I require ID verification for direct bookings? | Host Tools Help Center
- Do You Support Multi-User Management? | Host Tools Help Center
- How do I connect Turno to my Host Tools account? | Host Tools Help Center
- How do I edit my Smart Lock settings? | Host Tools Help Center
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- How can I import reservations from other channels or my personal calendar? | Host Tools Help Center
- How do I edit the time a guest checks in or out? | Host Tools Help Center
- How do I cancel a reservation? | Host Tools Help Center
- How do I block dates on Host Tools? | Host Tools Help Center
- How do I set weekly and monthly discounts? | Host Tools Help Center
- How to automatically offer guests extra nights before or after a reservation | Host Tools Help Center Skip to main content Search for articles... All Collections Message Rules How to automatically off
- Host Tools AI training
- How to use AI to auto-reply to guests' messages. | Host Tools Help Center
- Vacation Rental Property Management Software - Host Tools Skip to content Home Features Pricing Blog Log in Sign up Sign up Log in Sign up Sign up Main Menu Home Features Pricing Blog Sign up Sign in
- Turno integration calendar synchronization
- Customize Host Tools dashboard
- How do I use Webhooks on Host Tools? | Host Tools Help Center Skip to main content Search for articles... All Collections General How do I use Webhooks on Host Tools? How do I use Webhooks on Host Too
- Connecting your Airbnb account to Guesty